Hire the best Email Handlers in Taytay, PH
Check out Email Handlers in Taytay, PH with the skills you need for your next job.
- $9 hourly
- 4.9/5
- (154 jobs)
I'm an experienced and dedicated customer support specialist and general virtual assistant, operating as a freelancer. With a strong background in providing top-notch customer service, I excel in addressing inquiries, resolving issues, and ensuring a positive customer experience. My expertise extends to a wide range of administrative tasks, including email and calendar management, data entry, social media management, scheduling, and basic graphic design. Think of me as your digital dynamo, blending virtual assistance with social media flair and exceptional customer support to make your business unstoppable!Email HandlingProofreadingGhostwritingOrder ProcessingSchedulingEmail CommunicationData Entry - $8 hourly
- 5.0/5
- (6 jobs)
-Graduate of Bachelor of Arts major in English Language. - Have 9 years customer service experience. Worked in the hotel, banking, and sales industries.Offered product and services of the Company, Lead Management, Email, and Phone Handling, Data Entry, and Cold Calling. -5 years experience as a Virtual Assistant. -Virtual Assistant to a Realtor Skills: -Real Estate Knowledge -Admin Assistance -Customer Service -Bookkeeping -Lead Management and Cold Calling -Email Handling and Support -Data Entry and Research -Excellent Communication Skills -Social Media Management Tool Familiarity: -Xero Bookkeeping -Liondesk-CRM -Popstream-for real estate -Boomtown -Keepa -Jungle Scout -Snov.io -AZInsight -DS Amazon Quick View -Microsoft Excel/ Powerpoint/ Word -Tunnelbear VPN -Lastpass -Realtor.com -apartmentdata.com -Navica -Keller William -Dootloop -BrivityEmail HandlingLead GenerationXeroSchedulingData MiningSocial Media MarketingSales Lead ListsEmail CommunicationSocial Media ManagementData EntryMicrosoft WordMicrosoft OfficeMicrosoft Excel - $4 hourly
- 5.0/5
- (4 jobs)
Meticulous professional with extensive experience in handling customer service and telemarketing. Effectively able to meet set deadlines and meet goals/targets. Process information through well-honored research skills.Email HandlingPhone CommunicationTime ManagementMicrosoft OfficeActive ListeningCustomer ServiceLead GenerationEmail CommunicationCold Calling - $6 hourly
- 4.4/5
- (17 jobs)
I have extensive experience using a wide range of tools and platforms, including CRM systems like ClickUp, Salesforce, Gorgias, LinkedIn Sales, Slack, and various social media platforms such as Facebook, Instagram, Twitter, Pinterest, and TikTok. I'm also proficient in Google Suites, MS Office, Canva, Adobe, Shopify, Amazon, AliExpress, Alibaba, Etsy, Calendly, Google Calendar, Klaviyo, Zoho, Dubsado, ShipStation, Printify, Printful, Freshworks, HubSpot, Zendesk, Monday.com, and YouTube. With over ten years of professional experience, I've worked in customer service, virtual assistance, and Shopify store management. This includes seven years supporting Shopify businesses, 5 years as a Director of Client Services running my own Virtual Assistant firm, and another five years in Customer Service assisting clients from the US and Canada. Throughout my career, I've developed a versatile skill set and a deep understanding of customer needs. I excel in providing exceptional email, ticket, and phone support, always striving to exceed customer expectations. Effective communication is key—I prioritize understanding customer needs to ensure their satisfaction. My experience has sharpened my patience, attentiveness, empathy, and time management, all essential for delivering excellent service. In addition to customer support, I'm skilled as an Executive Virtual Assistant. I have strong English language abilities for tasks like management, social media management, payroll, photo/video editing, web research, and Canva design. I'm proactive, innovative, and dedicated, consistently delivering high-quality work. I am committed to continuous improvement, constantly seeking to enhance my skills and deliver outstanding performance. My goal is to understand your business needs and provide innovative solutions, a strong work ethic, and unwavering dedication to your success. Let's work together to take your business to the next level and achieve your goals.Email HandlingGorgiasEmail SupportSchedulingOnline Chat SupportEcommerce SupportSales & Inventory EntriesManagement SkillsInventory ManagementPersonal AdministrationExecutive SupportVirtual AssistanceShopify AppsEmail CommunicationCommunications - $10 hourly
- 5.0/5
- (4 jobs)
Look no further! I am what you are looking for! I have 14 years of experience in Customer Service - assisting U.S. customers. I also served as a supervisor/trainer for a healthcare account. I can provide excellent customer service to clients. I am a full-time freelancer and can work Australian or U.S. business hours. Areas of expertise include, but not limited to: -Microsoft office tools -EDEN CRM -Seach engines -Amazon -Shopify -EBay -Shopify -AirBnb -KAYAKEmail HandlingCustomer SupportCustomer ServiceQuality AssuranceMicrosoft ExcelTypingAdministrative SupportEmail CommunicationData EntryPhone SupportEmail SupportOnline Chat Support - $8 hourly
- 5.0/5
- (3 jobs)
🌟 ELYZA: Adding Value & Enhancing Relationships 🌟 Hello there! I'm ELYZA, your dedicated Virtual Assistant ready to elevate your business to new heights. ✨ With a passion for delivering world-class support, I specialize in helping businesses not only retain but also attract new customers. Think of me as your friendly virtual companion, always here to ensure every client interaction leaves a lasting, positive impression. 🚀 Not just a jack-of-all-trades, I'm your master. From troubleshooting to charming clients, I've got it covered. 😉 🔍 Need something? Consider it found. I thrive on efficiency because I know your time is as valuable as mine. Let's not waste a moment—send me a message or book a call, and let's discuss how I can contribute to your success story!Email HandlingVirtual AssistanceSchedulingCustomer SupportEmail CommunicationMicrosoft OfficeData EntryContent WritingAdministrative SupportEmail MarketingSocial Media Management - $7 hourly
- 5.0/5
- (6 jobs)
Hi there, I have been an experienced customer service representative and virtual assistant for seven years. I am excellent at giving good customer support and administrative tasks with a good command of English. All clients and customers that I worked with are located in the United States and Europe. I always received awards and certificates as being one of the outstanding customer care representatives and best compliance with our clients. I am always dedicated to the job that I work with. I have a degree in Education. My goal in Upwork is to help clients who need experienced customer service representatives and administrative workers who can do outbound/inbound calls, chat support, email handling, and filing or organizing their documents. If that's what you need, message me. Kind Regards, RachelEmail HandlingCustomer ServiceEmail CommunicationData EntryAdministrative SupportOnline Chat SupportEmail Support - $15 hourly
- 5.0/5
- (3 jobs)
Are you struggling with a heavy workload and busy schedule? Worry no more because I'm here to provide you the assistance that you need *wink* Allow me to be your all-in-one virtual assistant to lessen your work whether for short or long term. ⭐Meet your All-In-One Professional Virtual Assistant⭐ I possess the following skills but are not limited to: ✅Customer Care/Customer Service (Voice/Calls) ✅E-mail Management ✅Project Management ✅General Admin Task ✅Data Entry ✅Data Management ✅Lead Generation ✅Event Management ✅WordPress (Hosting, Installation, Blogging) ✅SEO (Keyword Search, Optimization, Technical, Backlinks) ✅Social Media Manager ✅Basic Graphic Designing ✅Content Creation ✅Amazon Virtual Assistance (Online Arbitrage, FBA, Wholesale, KEEPA, Tactical Arbitrage, Product Research, Product Listing, Private Label) ✅Human Resources (Specializing in Recruitment) ✅Development & Training ✅Payroll ✅Compensation & Benefits (Philippines Based) ✅Resume Building, Creation & Editing ✅Paper Revision ✅Online Research ✅Proofreading ✅55 WPM with 95% accuracy Tools and Software that I am proficient in: 🖥 Social Media Websites: ● Facebook, Instagram, TikTok, LinkedIn, Twitter/X, YouTube 🖥Photo & Video Editing Software ● Canva, Capcut, Filmora, VideoPad 🖥 Blogging Websites and Tools: ● WordPress, Astra, Elementor, Livejournal, Tumblr, Wix, Dreamwidth 🖥 Microsoft Office and Google Apps: ● Microsoft Word/Google Docs, Microsoft Excel/Google Spreadsheet, Microsoft PowerPoint/Google Slides, Google Drive/Dropbox 🖥 Email and Calendar Management: ● Gmail, Google Calendar, Google Drive, Microsoft 365/Outlook 🖥 Communication and Project Management Software: ● Slack, Discord, Zoom, Skype, Microsoft Teams, Google Meet, Basecamp, Trello, WhatsApp, Telegram, Viber 🖥CRM: ● Hubspot, Apollo 🖥Event Management: ●Eventbrite 🖥 Artificial Intelligence Software: ● ChatGPT, Bing AI If you're sold and think we're a good fit... Here are 3 easy steps to seal the deal👇👇👇 1️⃣ Send me an Upwork message 2️⃣ Click the green Schedule Meeting Button 3️⃣ Choose one for 15 minutes and confirm a timeslotEmail HandlingSocial Media Handle ResearchSocial Media EngagementSocial Media Audience ResearchCalendar ManagementSocial Media ManagementOnline Chat SupportEmail CommunicationAdministrative SupportCustomer ServiceVirtual AssistanceSocial Media MarketingSocial Media Content CreationSocial Media Lead GenerationLead GenerationHR & Business Services - $8 hourly
- 5.0/5
- (3 jobs)
With over 4 years of experience in recruitment and onboarding, coupled with my role as a Virtual Assistant managing data and communications, I offer a diverse and adaptable skill set tailored for a wide range of research and data management tasks. My background has equipped me with a strong foundation in data analysis, strategic sourcing, and efficient information handling. Here’s how my varied experience aligns with your research needs: • Advanced Data Handling: Whether it’s managing detailed candidate information, conducting market trend analysis, or organizing large datasets, I excel at extracting and interpreting valuable insights from complex data. • Insightful Analytical Skills: My roles have involved in-depth analysis, from evaluating recruitment metrics to utilizing data scraping techniques for real estate. This experience ensures I can deliver thorough and actionable research outcomes. • Effective Strategy Application: I’ve applied strategic approaches to optimize recruitment workflows and manage targeted marketing campaigns, demonstrating my ability to follow and execute plans to achieve specific goals. • Organized and Efficient: My experience in managing communications, documentation, and project coordination has strengthened my organizational skills, allowing me to handle tasks with clarity and efficiency. I am enthusiastic about applying my diverse skill set to research and data management roles, and I’m excited to discuss how my background can support your team’s objectives and drive impactful results.Email HandlingData SourcingSourcingResearch & StrategyVirtual AssistanceAdministrative SupportRecruitingData LabelingSchedulingData ScrapingEmail CommunicationData EntryMicrosoft ExcelSocial Media Management - $5 hourly
- 5.0/5
- (1 job)
Hi! I am Sharmaine Sevilla and I am very competitive when it comes to providing excellent customer service.Email HandlingOrder FulfillmentCustomer SupportTime ManagementEmail CommunicationData EntryProduct KnowledgeCommunication EtiquetteEmail SupportOrder Tracking - $5 hourly
- 5.0/5
- (1 job)
I am Yvette Marie B. Gimelo and I have been a Customer Service and Technical Support Professional for 10 years now. I have experience with phone and email handling with recognized strengths in problem-solving, troubleshooting, and data entry. For the past 3 years, I have been an Escalations Specialist dealing with complaints and escalated cases via phone calls and email. I was also appointed as one of the quality coaches doing calls monitoring, coaching, and mock calls. I also have working knowledge using online and Microsoft Office, Microsoft Word, Google sheets, and excel. I can work with minimal supervision and be able to handle multiple tasks assigned. I am also a fast learner and open to feedback in order to improve my skills.Email HandlingOnline Chat SupportEmail SupportReal EstatePhone SupportCustomer ServiceCold CallTechnical SupportEmail CommunicationData Entry - $10 hourly
- 4.8/5
- (2 jobs)
"Helping Business Owners, Build trust through content marketing that create sales." ✨Are you looking for an assistant for your business, I'm here wink. Flexible to all work hard ✨ 😎 Managing WordPress Website (Uploading articles, Creating Images) 😎 Creating Social Media Images (Quotes, Posters) 😎Creating Social Media Images (Quotes, Posters) 😎Managing Email campaigns (convert it, MailChimp 😎Manage Pinterest Accounts (tailwind) 😎Manage linked profile account 😎Build engagement and trust via Social Media Platforms 😎Improve customer relations (through customer support, refund. etc. 😎Build click funnel sites for their member programs, 😎Manage YouTube accounts (edit videos, create thumbnails,insert captions with descriptions 😎Create lead magnets 😎Gather data for efficient business strategy and decisions ✨✨✨SPECIALIZATION✨✨✨ 💕Virtual Assistant 💕 Social Media Marketing 💕Email Marketing 💕Pinterest Management ✨✨✨SKILLS AND ABILITIES✨✨✨ 👌Virtual Assistant App Savvy 👌 Copywriting 👌Automation 👌Content Marketing 👌Click Funnels 🦄 Other task + Filing FTC reports + Filing CFPB reports + Filing Metro 2 compliance reports + Filing attorney general letters + Sending letters to creditors + Creating Round Letters with given templates (make edits accordingly) + Faxing and sending letters via online sites + Sending + responding to emails + Calling clients + Collecting files from clients + Onboarding clients to get their credit reports + Calling credit bureausEmail HandlingBusiness Planning & StrategyEmail CommunicationPersonalized Trip PlanAdministrative SupportVirtual AssistanceSchedulingFile ManagementFile MaintenancePersonal AdministrationExecutive Support - $6 hourly
- 5.0/5
- (4 jobs)
𝐋𝐞𝐭'𝐬 𝐌𝐚𝐤𝐞 𝐘𝐨𝐮𝐫 𝐓𝐨-𝐃𝐨 𝐋𝐢𝐬𝐭 𝐃𝐢𝐬𝐚𝐩𝐩𝐞𝐚𝐫! 💎 5-Year Premium Customer Service Provider 💎 Bachelor's Degree Holder 📊 Innovating Workflows for Streamlined Productivity 🚀 Elevate Your Business Success and Enjoy Life Here's how I will help improve your business 👇🏻👇🏻👇🏻 💎 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: I specialize in exceptional customer care that creates positive experiences. From prompt responses to empathetic issue resolution, I build trust and loyalty. Let me handle customer interactions, while you focus on growth. 🙂✅ 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Streamline team communication with tools like: ✦ Slack ✦ Skype ✦ WhatsApp ✦ Discord ✦ Zoom Your customers are in excellent hands. 💎 𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞 & 𝐀𝐝𝐦𝐢𝐧 𝐓𝐚𝐬𝐤𝐬: From document management to data scraping, I empower your business with organized workflows. ✅ 𝐓𝐨𝐨𝐥𝐬 𝐈 𝐮𝐬𝐞 𝐟𝐨𝐫 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧: ✦ Word ✦ Excel ✦ PowerPoint ✦ Google Sheets ✦ Google Docs 📧✅ 𝐄𝐦𝐚𝐢𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠: Refine your strategies with captivating content and audience segmentation. I ensure your messages resonate, convert, and nurture connections. 📈✅ 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Organize and track effectively: From office tasks to project coordination, I'm here to make it happen. Every moment you save is a moment you can invest in what truly matters. We'll streamline your processes and give you more of that precious time. Let's team up! 🟢 𝐈𝐟 𝐘𝐨𝐮 𝐓𝐡𝐢𝐧𝐤 𝐖𝐞'𝐫𝐞 𝐚 𝐆𝐨𝐨𝐝 𝐅𝐢𝐭: 💬 𝐒𝐞𝐧𝐝 𝐌𝐞 𝐚 𝐌𝐞𝐬𝐬𝐚𝐠𝐞 📞 𝐖𝐡𝐞𝐧 𝐖𝐨𝐮𝐥𝐝 𝐘𝐨𝐮 𝐏𝐫𝐞𝐟𝐞𝐫 𝐭𝐨 𝐀𝐫𝐫𝐚𝐧𝐠𝐞 𝐚 𝐃𝐢𝐬𝐜𝐨𝐯𝐞𝐫𝐲 𝐂𝐚𝐥𝐥? Talk soon, RonEmail HandlingEmail CommunicationEmail SupportAppointment SettingSales OperationsVirtual AssistanceData EntryOutbound CallCold EmailCold CallingLead GenerationSalesCustomer ServiceMarketing AdvertisingFacebook Ads ManagerFacebook - $13 hourly
- 4.6/5
- (53 jobs)
Are you looking for an amazing, rock star Virtual Assistant? AMAZING GRACE is the answer! lol I'm a real estate expert with knowledge on residential and commercial properties. I can help you manage your business by sending quotations, invoices, report preparations, email updates to clients, updating CRMs, etc. Some of my work experiences include: 1. Hiring Manager - created job post in Upwork and hired qualified freelancers 2. Trainer - prepared training manuals and taught newly hired freelancers 3. Quality Analyst - performance analysis of new hires and sending newbies' job progress report to client 4. Team Leader - supervise the new hires and help them out with service-related queries 5. Personal Assistant - 24/7 email supervision (weekdays) for any urgent reports needed by client. My goal is to provide 100% accuracy of quality and achieve reasonable quantity of work on every project I work on, delivering results in a timely manner. If you think you need a ROCKSTAR on your team, don't hesitate to leave a message or send an invite. Cheers! Amazing GraceEmail HandlingLead GenerationSocial Media ManagementData AnalysisAdministrative SupportBusiness ValuationGoogle DocsData EntryEmail Communication - $17 hourly
- 4.6/5
- (6 jobs)
I have over 13 years of solid working experience in customer service and technical support. I am highly proficient in delivering quality Customer Service, Service Desk, Sales, and Technical support to users globally eg; UK, USA, Australia, Canada and Asia Pacific. Over the past few years, I have built a huge exposure while communicating with other clients and users with special reference to handling issues via phone, chat, and email. I deliver extraordinary customer care by responding to questions concerning customer accounts in a fast-paced, structured customer care environment. Moreover, I have more than 15 years of Photoshop, graphic designing, and drawing experience. I am an expert in doing a lot of design gigs here and there specializing in posters, flyers, online banners/posters, ads, and template layouts. I am fluent in both written and verbal English communication skills. I am excellent in organizational and time management skills (multi-tasking) proactive and self-directed; able to perform with minimal supervision. I have a neat and methodical working style and I am always striving for precision and quality. I am highly effective in dealing with and motivating diverse personalities resulting in positive results in meeting goals.Email HandlingEcommerceGorgiasCustomer ServiceTechnical SupportEmail CommunicationAdministrative SupportMicrosoft Exchange ServerCustomer SupportHelpdeskLive Chat SoftwareHubSpotFreshdeskZendeskEmail SupportOnline Chat Support - $15 hourly
- 5.0/5
- (2 jobs)
Are you an employer searching for a versatile Filipino freelancer capable of providing professional assistance for your business? Do you find yourself overwhelmed by CSR tasks and contemplating ways to enhance traffic on your social media platforms? If your answer is yes, then we should speak SKILLS: CSR TSR Email Support Representative Chat Support Representative Quality Assurance Analyst Social Media Admin/SMM SocMed Community Manager Email Outreach Executive SEO Assistant Advanced Research and Data Entry Specialist Familiar with the following tools: Admin Support Workforce Management Human Resources Officer Adaptive Software Development (ASD) Rave CRM Sharepoint Oracle Salesforce Airtable VMWare SonicWall Multilogin Chatfuel Buffer Hootsuite Zendesk Wix Chat Trieste Majestic Moz Ahrefs Semrush CLean Google Apps (Gmail, Drive, Docs, Spreadsheet, Forms, Slides) MS Office (Word, Excel, Powerpoint) Hubstaff Time Doctor Slack Skype Gchat Zoom Canva Yelp Google Reviews ConvertKit Email Marketing Anydesk Teamviewer ATS Remote Desktop Connection Lastpass Cleane Okta Vault EXPERIENCE: Veeva System Advanced Research and Data Entry March 2021 up to Present Identify, gather, and arrange data from diverse origins such as databases, files, and external repositories. Formulate and enact procedures and policies for data management to ensure the integrity and consistency of data. Conduct thorough checks and audits on data quality to pinpoint and rectify any irregularities, errors, or omissions. Guarantee adherence to regulatory mandates and data governance protocols concerning the classification and handling of data. Establish and enforce policies for access control to shield sensitive data from unauthorized entry or disclosure. Deploy techniques for data anonymization or pseudonymization to safeguard individual privacy while preserving data utility. Monitor data access logs and audit trails to identify and mitigate security breaches or unauthorized activities. Generate and uphold documentation for data sources, schemas, and processes of transformation. Capture and oversee metadata attributes, encompassing data lineage, provenance, and usage statistics. Facilitate the exploration and comprehension of data assets through tools driven by metadata search and exploration. Collaborate with multidisciplinary teams, including data scientists, analysts, and IT experts, to grasp data requirements and tackle data-related issues. Effectively communicate with stakeholders to advocate for data governance best practices and nurture a culture of data-driven decision-making within the organization. Provide guidance and assistance to users on the utilization of data management tools, methodologies, and standards. Wise Marketing/Ayima LTD - Link Dev Sept 2021 - Jan 2024 Taytay Rizal - Home Based Formulate and implement an extensive strategy for building links aimed at enhancing the organization's visibility on search engines and its overall online presence. Identify suitable websites and authoritative domains within the industry as potential targets for acquiring backlinks. Create personalized and compelling outreach emails directed towards website owners, bloggers, and influencers, seeking placements for backlinks. Utilize A/B testing and optimization methods to enhance email open rates and increase response rates. Persistently follow up with potential prospects to foster relationships and maximize opportunities for acquiring links. Work collaboratively with the content team to develop top-notch, link-worthy content assets capable of naturally attracting backlinks. Recognize areas where content is lacking and pinpoint opportunities for producing tailored content that aligns with link building goals. Monitor and assess the performance of link building campaigns using pertinent metrics such as the rate of acquiring backlinks, domain authority, and referral traffic. Generate regular reports on the performance of campaigns and offer actionable insights for continual enhancement. Ensure adherence to ethical standards in link building practices and compliance with search engine guidelines to uphold the integrity and reputation of the organization's online presence. Stay abreast of industry developments, algorithm alterations, and best practices in link building and SEO. Crushvertise LLC - Social Media Admin May 2019 - Oct 2023 Taytay Rizal - Home Based Create captivating and original content across social media platforms, encompassing posts, visuals, videos, and stories. Ensure content coherence with the organization's brand identity, messaging, and marketing goals. Collaborate with the marketing team to strategize and organize content schedules well in advance. Monitor social media platforms for comments, messages, and mentions, promptly addressing inquiries, feedback, and concerns. Cultivate meaningful engagement with followers by actively engaging with user-generated contentEmail HandlingHuman ResourcesWorkforce ManagementQuality AssuranceResearch & StrategyLead GenerationData MiningData ScrapingTechnical SupportEmail CommunicationAdministrative SupportCustomer ServiceData EntrySocial Media MarketingEmail SupportSocial Media Management - $20 hourly
- 5.0/5
- (3 jobs)
I have 8 years of vast experience in technical support and customer service field. My strength is my flexibility to handle change. As customer service representative and technical support staff at my previous jobs, I was able to perform my tasks, responsibilities and duties both professionally and excellently. With dedication and focus, I can learn fast and adapt with ease to change. I am a good team player and can work with less supervision. Regards, HonzenEmail HandlingNetwork EquipmentNetwork AdministrationTechnical SupportCold CallingCustomer ServiceCold CallProduct ResearchData EntryEmail CommunicationAppointment SchedulingProduct ListingsAppointment SettingPhone SupportEmail SupportOnline Chat Support - $7 hourly
- 0.0/5
- (1 job)
I am an enthusiastic, goal-oriented individual who approaches any activity I take on or circumstance I am put in with a mature, responsible attitude. I am a certified professional teacher with experience in human resources for a global IT and business services provider company and product analysis for an e-commerce company, where I honed my adaptability to carry out tasks outside of my field of expertise.Email HandlingCreative WritingOrganizational BackgroundLeadership SkillsESL TeachingResearch DocumentationMicrosoft OfficeEmail CommunicationHuman Resources Analytics - $6 hourly
- 0.0/5
- (1 job)
Experience the exceptional service of a Rockstar Virtual Assistant specializing in Customer Service. With my expertise, I can transform your business by taking care of crucial tasks. My extensive skill set includes: - Masterful Customer Service - Windows Expert - Knowledgeable about apple and android services - Efficient Data Entry - Effective Communication - Creative Designs using Canva - Expertise in Shopify and Ecommerce - Proficiency in Email and Chat handling - Seamless navigation of Google Docs and Google Sheets - Comprehensive knowledge of Google Workspace - Excel wizardry with Microsoft Excel - Proficiency in Zendesk - Basic Graphic Design skills As a Virtual Assistant and Customer Support professional, I have successfully collaborated with various Ecommerce stores since 2019. Moreover, I bring valuable experience from my tenure as a Customer Service Representative at Verizon, a leading telecommunications company in the US, where I provided exceptional support for two years. Additionally, I served as a Technical Support specialist for Microsoft for one year, gaining valuable expertise in troubleshooting and problem-solving. Rest assured, my acquired skills, knowledge, and expertise will undoubtedly make a significant impact on your business's growth and success. Embrace the opportunity to elevate your business with the assistance of a highly competent and dedicated Virtual Assistant. Let's connect and discuss how I can contribute to your business. Together, we can achieve greatness! Cheers, SherwinEmail HandlingEcommerceEcommerce Order FulfillmentGoogle DocsMicrosoft OfficeCustomer ServiceEmail CommunicationShopifyFreshdeskEmail SupportOrder ProcessingOnline Chat SupportZendeskOrder Tracking - $10 hourly
- 0.0/5
- (0 jobs)
Hello! I am a dedicated and experienced Customer Service/Technical Support Representative and Leader with a passion for providing exceptional support and ensuring customer satisfaction. With a proven track record of resolving issues efficiently and effectively, I am here to help you build strong relationships with your customers and enhance their overall experience. I have 15 years of experience in the BPO industry (Business Process Outsourcing), starting as a Technical Support/Customer Success agent and advancing to various leadership roles. I am a dynamic and results-driven leader with 12 years of progressive experience in BPO leadership roles. I have demonstrated expertise in managing large-scale operations, driving performance improvements, and delivering exceptional client service. I am skilled in team development, process optimization, and strategic planning to achieve organizational goals. I have a proven track record of building high-performing teams, fostering a culture of collaboration, and exceeding client expectations. What I Offer: Responsive and Reliable Support: I respond promptly to customer inquiries via email, chat, or phone, ensuring quick and efficient resolution of issues. Problem-Solving Expertise: Skilled at diagnosing problems and providing effective solutions, I strive for first-call resolution to save your customers' time. Product Knowledge: I maintain up-to-date knowledge of products and services, ensuring accurate information is provided to customers. Customer Engagement: I build and maintain positive relationships with customers, fostering loyalty and repeat business. Feedback Implementation: I gather and analyze customer feedback to identify areas for improvement and implement changes to enhance service quality. Why Choose Me: Customer-Centric Approach: I prioritize the needs and satisfaction of your customers, ensuring they feel valued and supported. Proactive Problem Solver: I actively identify potential issues and address them before they escalate, reducing the likelihood of customer dissatisfaction. Professionalism: I maintain a high level of professionalism in all interactions, representing your brand positively. Continuous Improvement: I am committed to learning and improving, staying updated with the latest trends and best practices in customer service. Let’s Connect! If you’re looking for a reliable and experienced customer service/technical support representative to enhance your customer support team, I’d love to help. Feel free to reach out to discuss how I can contribute to your business success. QuickBooks experience: QuickBooks Desktop US. QuickBooks Desktop Canada. QuickBooks Point of Sale. QuickBooks Online US.Email HandlingCost ManagementRisk ManagementClient ManagementProcess ImprovementData AnalysisProject ManagementProduct KnowledgeCustomer SupportIntercomEmail CommunicationTechnical SupportEmail SupportTeam Management - $5 hourly
- 4.5/5
- (2 jobs)
My career goal as a 3D artist is to inspire others in the industry by continuously pushing the boundaries of creativity and technical expertise. Through my passion for storytelling and dedication to mastering new techniques, I aim to serve as a beacon of inspiration, motivating fellow artists to pursue their artistic visions fearlessly and to strive for excellence in every project.Email HandlingEmail CommunicationPDF ConversionTechnical SupportContent WritingLogo DesignProofreadingData EntryPresentationsEmail SupportOnline Chat Support - $5 hourly
- 0.0/5
- (1 job)
A motivated, adaptable and responsible Computer programing undergrad seeking position for your company which will utilize the professional and technical skills developed through past work experiences in the customer service industry. Customer focused approach to work and strong drive to see things through to completion. In my previous job, I have managed to take the role of an RTA which allowed me to better contribute to the company by making sure the service level goal is always met.Email HandlingRetailCustomer ServiceEmail CommunicationCustomer Support - $7 hourly
- 0.0/5
- (1 job)
I'm a hard-working professional with 7+ years of experience in providing exceptional customer service experience. Results-driven marketing professional with a passion for creative strategy and data-driven decision-making. Proven track record in driving brand awareness and revenue growth. A dedicated learner who thrives in fast-paced environments and embraces challenges with enthusiasm Achievements in line with my career: -Able to pass/exceed my monthly sales target -Can provide exceptional customer service support by phone, chat, email, and face-to-face. -Provided excellent services to an irate corporate customer and, as a result, retained his business Correctly identified a customer's needs, making him the highest-paying customer for the company. -Part of the team that was ranked 1st in attendance rate throughout the year of 2017 with an average of 98% -Freelancer - helping small to medium businesses with Google Ads (Google Ads Expert) Google Ads Certified -Reduced Cost-Per-Click (CPC): Through strategic keyword research and bid management, I successfully lowered the average CPC by 20%, resulting in substantial cost savings for the company. -ROI Growth: My efforts resulted in a 40% increase in the return on ad spend (ROAS), aligning Google Ads campaigns with the company's profitability goals. -Consistent Exceedance: Over a period of 2 years in a sales account, I consistently surpassed my monthly sales targets, with an average monthly achievement of 95% above target. I certify that the above information is true and correct to the best of my belief. I am the type of person who will try any skill set at least once which I believe is a strength. I am always keen to learn and attempt new things using my mixed bag of talents that can be put to use for any project that comes my way. My call center experience helped me develop valuable skills like critical thinking, time management, intrapersonal, and customer service skills. I am also resourceful and can get along with people quickly.Email HandlingInstagram Ad CampaignInstagram ReelsFacebook Ads ManagerEmail CommunicationCanvaSellingMicrosoft WordSalesGoogleCustomer ServiceMobile AppOutbound SalesTechnical SupportEmail Support - $8 hourly
- 0.0/5
- (1 job)
🌟❤️ Hi there! I'm ready to elevate your business with: 🌟Full Social Media Management 🌟Content Creation & Editing (Canva) 🌟Social Media Video Editing (Capcut & Adobe Premiere Pro) 🌟Branding & Logo Creation 🌟Graphic Design (Canva, Adobe) 🌟Website Building (Wix, WordPress, Squarespace) 🌟Email Marketing (Zoho, Mailchimp) 🌟Lead Generation & Data Entry I treat your business as my own, value transparent communication, and am eager to start immediately. Let's chat to see how I can help!Email HandlingLead GenerationResearch MethodsEmail CommunicationData EntrySocial Media ManagementCustomer ServiceVirtual Assistance - $8 hourly
- 0.0/5
- (0 jobs)
With over 8 years of experience in Customer Service, I am dedicated to providing exceptional support and resolving customer inquiries efficiently. I have a strong background using platforms like Kustomer and Zendesk to manage emails, chats, and phone calls, ensuring seamless communication and high customer satisfaction. Key Skills: - Proficient in Kustomer and Zendesk for multi-channel support - Expert in handling customer inquiries and resolving issues quickly - Clear, professional communication across all channels - Strong focus on client satisfaction and process optimization - Experienced with Slack, MS Teams, Gmail, and Outlook for efficient communication I believe in staying aligned through open and regular communication to achieve the best results. I look forward to helping you meet your customer service goals!Email HandlingGmailMicrosoft OutlookSlackZendeskGeneral Office SkillsQuality AuditPhone SupportOnline Chat SupportEmail SupportEmail CommunicationCustomer ExperienceCustomer SatisfactionCustomer ServiceCommunication Skills - $5 hourly
- 5.0/5
- (3 jobs)
𝙍𝙚𝙖𝙙𝙮 𝙩𝙤 𝙡𝙚𝙫𝙚𝙡 𝙪𝙥 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨? 𝙇𝙤𝙤𝙠 𝙣𝙤 𝙛𝙪𝙧𝙩𝙝𝙚𝙧! 🦄 The Virtual Assistant Unicorn 🌟10+ years of expertise in corporate HR, executive support, and administrative support 💎12+ months virtual assistance Here's how I can elevate your work life 👇👇👇 🔥 𝙋𝙧𝙤𝙛𝙞𝙘𝙞𝙚𝙣𝙩 in email management, digital file maintenance management and organization, calendar management, vendor and client liaison, recruitment, data entry, research and drafting Standard Operating Procedures (SOPs) and company memoranda/policies. 🔥 𝙁𝙤𝙪𝙣𝙙𝙖𝙩𝙞𝙤𝙣𝙖𝙡 𝙨𝙠𝙞𝙡𝙡𝙨 in graphics design for social media using Canva, coupled with adept management of inbox/email communications. 🔥 𝙏𝙀𝘾𝙃-𝙎𝘼𝙑𝙑𝙔 𝙒𝙄𝙏𝙃 𝙀𝙓𝙋𝙀𝙍𝙏𝙄𝙎𝙀 ✦MS Teams ✦MS Office (Word, Excel, PowerPoint, Outlook) ✦Google Workspace ✦Canva ✦Chat GPT ✦Zoho Recruit ✦Zoom ✦Monday 🚀Sound like a perfect fit? 😊 💬 Drop me a message or an invite, and let's discuss how I can add value to your team! Talk soon, GraceEmail HandlingVirtual AssistanceAdministrative SupportExecutive SupportGoogle WorkspacePolicy WritingEmail ManagementCalendarFile ManagementVideo EditingSocial Media ManagementCanvaCalendar ManagementTask CoordinationEmail CommunicationOnline Research - $25 hourly
- 4.8/5
- (14 jobs)
A proficient professional in Sales and Marketing with an impressive 16-year track record in customer-oriented sales. A leader by nature, brought up to be passionate about innovation.Email HandlingSales DevelopmentSalesGoogle DocsCustomer Relationship ManagementEmail CommunicationBusiness DevelopmentLead GenerationAccount ManagementSales ManagementClient ManagementInternet MarketingDigital MarketingHubSpotWordPressSocial Media Management Want to browse more freelancers?
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