Hi. I am Maurin, a virtual Assistant who leverages ten years of experience in the front office and finance management to deliver outstanding services and customer satisfaction. I hold a master's degree in marketing management and a certification in virtual assistance, which enables me to handle various tasks and projects efficiently and professionally.
My role as a Project Manager has involved various responsibilities, from creating and managing systems and processes to organizing project management tools. I've handled tasks such as uploading content to websites, essential WordPress building, social media management, managing internal knowledge bases, overseeing outsourcing services, and creating reports.
Experienced in the following programs:
I am proficient in various programs, including GSuite, Dropbox, Trello, ClickUp, Sofas, Asana, Slack, Skype, Xero, Calendly, Canva, Microsoft Office, Shopify, Notion, Jira, and Figma. I also prioritize the Agile Method Project Management Philosophy, demonstrating my commitment to staying updated with industry standards.
Having served as the former Front Office and Services Head at the same hospital, I have proven their leadership and communication skills by supervising a diverse staff team, coordinating with
patients and doctors and improving the patient experience. I also have experience in the trading industry, where I managed two restaurants' financial and accounting operations.
In Bali. My passion for learning and professional growth motivates them to seek new opportunities in the hospitality and healthcare sectors.
Where they can utilize their skills and expertise to make a positive
impact and contribute to the success of the organization.
I help creative businesses manage their admin tasks, social media presence, and email marketing so they can focus on creating something for the world to see.
Some of the things I can get done for you include (but not limited to):
⁃ Email & Calendar Management
⁃ Moderate and Manage Virtual Events
⁃ Social Media Management for Events and Daily Content
⁃ Internet research
⁃ Personal and Corporate Errands
Some of my achievements and skills:
⁃ Certified Professional Services Excellent
*. Certified Professional Public Speaking
*. Certified Professional Leadership Management.
*. Certified Virtual Assistant from SGBVA course
Email Marketing
Call Center Management
Corporate Strategy
Business Process Management
Net Promoter Score
Customer Engagement
Customer Experience Management Software
Problem Solving
Financial Analysis
Administrative Support
Project Management
Customer Relationship Management
Financial Planning
Business
Business Strategy