I am a business process automation and custom CRM solutions expert with 10+ years of experience in transforming complex business processes and workflows into efficient, scalable systems. I lead a team of business process experts at Automated Dreams. We help companies build functional and intuitive digital assets and sustainable customer experiences through a unique methodology that enhances operations at different stages of the customer journey.
📌 Tools & Technologies:
✔️ Automation Platforms: HubSpot, Ontraport, Zapier
✔️ CRM Systems: Salesforce, HubSpot CRM, Zoho CRM
✔️ API & Custom Integrations: REST APIs, SOAP, GraphQL, custom API development
✔️ Backend Technologies: Node.js, PostgreSQL, MongoDB
✔️ Frontend Frameworks: React.js, Vue.js, Nuxt.js
✔️ Cloud Services: AWS, Google Cloud
📌 Certifications:
HubSpot CRM Accredited Solutions Partner, Ontraport Certified Expert, Aircall Bronze Solutions Partner, Hubspot Gold Solutions Partner, JustCall Gold Certified Partner, Pipefy Certified Partner.
📌 Notable Achievements
➖ Reduced operational costs by 30% through the implementation of streamlined automation solutions and optimized workflows that enhanced overall productivity.
➖ Improved sales team efficiency by 40% by integrating and customizing CRM systems, resulting in a 25% increase in customer satisfaction scores.
➖ Implemented 200+ custom API integrations, reduced data transfer time by 70%, and improved system interoperability across various platforms.
➖ Built secure, scalable backend systems that handled over 1 million transactions per day and maintained a 99.9% uptime.
➖ Deployed cloud-based solutions on AWS, achieved a 50% reduction in server costs, and improved application scalability and performance by 60%.
📌 Some of the Services My Team and I Provide
📋 Strategic Business Process Automation & Consultation
🔘 Reconstruct your operational workflows to improve efficiency and productivity.
🔘 Create process maps that visualize bottlenecks and inefficiencies in your systems.
🔘 Launch custom automation solutions that optimize and drive every aspect of your operations toward maximum efficiency, from routine tasks to complex processes.
📋 Advanced CRM Solutions
🔘 Set up, customize, and optimize your CRM.
🔘 Empower your sales and customer service teams. Integrate your CRM with other platforms and infrastructure to build and drive a cohesive and efficient customer relationship management experience.
📋 API & Custom Integrations Services
🔘 Implement robust CRM API, Insurance API, or custom API Integrations to facilitate personalization and seamless data flow across various systems.
📋 Backend & Frontend Development and Digital Infrastructure
🔘 Build backend solutions that are powered by Node.js, PostgreSQL, MongoDB, and frontend frameworks powered by React.js, Vue.js, and Nuxt.js.
🔘 Store and manage your data efficiently and keep your systems secure, scalable, and compliant with industry standards.
🔘 Set up advanced security measures, data encryption, and secure storage practices to protect sensitive information.
📋 Cloud Services & Digital Infrastructure
🔘 Build and launch applications that are powered by AWS and Google Cloud.
🔘 Keep your digital infrastructure robust, scalable, and efficient with servers and containerization technologies like Docker.
🔘 Streamline your development and deployment process, manage CI/CD pipelines and version control efficiently.
🎯 Let's build the future together. Reach out if you want to:
⭕ Build innovative solutions that keep you ahead of the competition.
⭕ Develop effective and scalable strategies that are adaptable to evolving business needs.
⭕ Turn your investments into significant returns and guide your growth trajectory toward profitability and sustainability.
⭕ Get insights that inform strategic decisions and drive measurable results.
⭕ Optimize your business processes, reduce redundancies, enhance productivity, reduce human error, and save time and cost.