Hire the best Email Support Freelancers in Alberta
Check out Email Support Freelancers in Alberta with the skills you need for your next job.
- $35 hourly
- 5.0/5
- (22 jobs)
With over 5 years of experience in the field, look no further! I am a fast learner, well-disciplined, detail-oriented person that is able to multitask. I am also a proactive problem solver and I would love to be a part of a growing company. I have an entrepreneurial mindset and continuously strive for excellence. I have a diverse set of skills and I'd like to learn more as I jump into a new project. Here are the services that I can offer: - Data entry - Inbound/ Outbound calls - Appointment Setting - Email support/Email marketing/ Email handling - Live chat support - Research - Customer Success Onboarding/ Customer service/ support - Administrative/ Virtual assistance -Product Tester -Mockups editing - Answering surveys -Project Management Here are my tools of Trade: -Hubspot -Zoho -Asana -Slack -Zoom -Calendly -Canva -Google Suite (Meet, Sheet, Docs, Slides, Calendar) -Typeform -RingCentral -Teams -Microsoft Office Suite (Word, Excel) -Skype -LastPass I learn new skills by actually doing them so if you’re willing to teach and trust me with your project, I will deliver quality results. Let’s make it happen!Email SupportOnline Chat SupportBusiness DevelopmentAdministrative SupportSurveyEditing & ProofreadingB2B MarketingTime ManagementData EntryTypingMicrosoft Office - $25 hourly
- 5.0/5
- (5 jobs)
🔹️Fast 🔹️ Efficient 🔹️Detail-oriented 🔹️Organized 🔹️Dedicated Hi there! My name is Christina, I'm originally from Germany but fortunate to call Western Canada (MST time zone) my home since a few years. After completing my Master of Science in Psychology, I've explored various work fields, from developing business strategies for a kitchen startup to co-founding my own incorporated ready-to-drink Cocktail company, and yes I have also sold BILLY bookshelves at Ikea, which I truly enjoyed! Throughout my journey, I discovered my true satisfaction lies in numbers and the financial aspects of business. As a result, I embarked on studying accounting and delved into work as a bookkeeper. I'm proud to say that I am now a certified QuickBooks Pro advisor, equipped with accounting knowledge and 3+ years of hands-on experience in bookkeeping. I've developed a finely tuned skill set centered on the following: ✅ QuickBooks Training ✅ Financial Reporting ✅ Consulting ✅ Book Cleanup ✅ Bookkeeping ✅ Bank Reconciliation ✅ Financial Planning ✅ QuickBooks Setup 💻 QuickBooks Online (certified) 💻 QuickBooks Desktop 💻 Zoho Books 💻 IBM SPSS Statistics 💻 Microsoft Office 💻 Canva 💻 Outlook & Gmail (Workspace) 💻 Google Drive Driven by a fascination for entrepreneurial spirits, I find joy in witnessing small businesses thrive. Allow me to assist you with your bookkeeping, freeing you to focus on what you love most. I am looking forward to meeting you! All the best, ChristinaEmail SupportWindows AdministrationOrganize & Tag FilesTaxesReceptionist SkillsFinancial AccountingData AnalysisIBM SPSSMicrosoft OfficeQuickBooks OnlineAccountingCustomer ServiceIntuit QuickBooksBank ReconciliationBookkeeping - $40 hourly
- 5.0/5
- (6 jobs)
I have been offering a general technical support role and Umbraco webmaster tasks for teams that need it for over four years. I enjoy helping in anyway I can and would love to work with you to solve any problems. During my years of technical and Umbraco website support services, I have gained the qualifications in: -- Website development, migration and content management using the Umbraco CMS -- Database management, processing a high volume of membership updates and fee payments including tracking, reporting and reconciliation. -- The ability to work independently within my own office work environment(remote). -- Staff and client email support including using Constant Contact for email campaigns -- Records management. -- Knowledge of Microsoft 365 -- Excellent oral and written communications, planning, interpersonal, attention to detail, organization and time management skills. -- The ability to work professionally with people from various levels of the associations; impeccable interpersonal, written and verbal communication in a team-based approach to project work.Email SupportBootstrapWeb DevelopmentUmbracoDatabase ManagementHTMLJavaScriptPayment ProcessingMicrosoft SQL ServerGitC#Azure DevOpsCSS - $56 hourly
- 0.0/5
- (3 jobs)
Let me help you gain more time back back in your business. My top skills are project management, strong business writing (gaining a quick understanding of your speaking style and writing accordingly, so the content sounds like YOU!), and a high proficiency in all Microsoft Office programs & the Google Suite of products (docs, sheets, drive, sites etc.). Twenty years as an admin, supporting managers, directors and VP's helps me to intuitively understand the needs of business owners and managers and puts me in the ideal situation to provide you with an unparalleled support system to keep you thriving in your business.Email SupportKPI Metric DevelopmentProofreadingProject ManagementCRM SoftwareEvent ManagementAdministrative SupportBusiness Proposal WritingTravel PlanningExecutive SupportOrganizerTechnical WritingTime ManagementCommunicationsReport Writing - $25 hourly
- 5.0/5
- (5 jobs)
I bring robust project management, customer service, and administrative skills refined over 10+ years of experience. My specialized talents in Agile coordination, data analysis, and Microsoft Excel offer immense value. Review my credentials and see how I can expertly meet your needs. ✅ Project Management 📆 - Seamlessly coordinate cross-functional teams and complex projects using Agile methodology - Specializes in delivering projects on time and within budget through stellar organization, efficiency, and communication ✅ Customer Service 💬 - 10 years of experience providing award-winning customer service and support across email, chat, and phone - Expert in customer retention - repeatedly praised by clients and managers for exceeding expectations ✅ Data Entry & Management 💽 - A meticulous eye for detail ensures accurate, complete data recording and analysis - Skilled at organizing large, complex databases for efficient reporting and insights ✅ Administrative Tasks 💼 - Juggle multiple priorities to streamline calendars, presentations, social media, and Inboxes - Specialize in administrative systems that optimize productivity and efficiency ✅ Microsoft Excel & Google Sheets 📊 - Transform data into insights through pivot tables, formulas, filtering, and visualization - Advanced skills in data analysis, summarization, and dynamic reporting ✅ Typing ⌨️ - 96 WPM skill with 100% accuracy This is just a sample of what I offer. Let's connect to explore how I can uniquely meet your needs! Can't wait to partner with you! 🤝Email SupportSales Lead ListsCRM SoftwareGeneral TranscriptionERP SoftwareData EntryGoogle DocsDaily DepositsTypingCalendar ManagementAdministrative SupportData AnalysisOrder ManagementPhone CommunicationCustomer SatisfactionCustomer CareLeadership SkillsProject Management OfficeProject ManagementMicrosoft ExcelPhone SupportOnline Chat SupportAgile Project Management - $8 hourly
- 4.9/5
- (14 jobs)
Are you seeking to maximize efficiency and focus on your core business? Look no further! I am a professional Virtual Assistant (VA), offering premium services in Data Entry, Customer Support, and Administrative Assistance. What I offer 1. Virtual Assistant 2. Designing Work 3. Web design 4. Data entry 5. Lead Generation 6. Social media and Email handling 7. Web Research and ads 8. Accounting Bookkeeping 9. Canva Virtual Assistant types/fields I engage in 1. Administrative Virtual Assistant 2. Social Media Virtual Assistant 3. Real Estate Virtual Assistant 4. Customer Service Virtual Assistant 5. Data Entry Virtual Assistant 6. Graphic Design Virtual Assistant 7. Bookkeeping Virtual Assistant In conclusion, my VA services aim to improve business efficiency, customer experience, and operational smoothness. With strong skills in data entry, customer support, and administrative assistance, I am ready to help your business thrive. Contact me today to discuss how we can work together towards your business success!Email SupportProject ManagementTeam ManagementBusiness OperationsEvent PlanningCalendar ManagementCustomer ExperienceCRM SoftwareAdministrative SupportCustomer SupportLead GenerationSocial Media ManagementOnline Chat SupportVirtual AssistanceData Entry - $10 hourly
- 5.0/5
- (2 jobs)
I am a skilled and experienced Virtual Assistant, Executive Assistant, and Project Manager, dedicated to providing exceptional support to businesses and professionals. With a proven track record of delivering results, I offer a comprehensive range of services to meet your diverse needs, from administrative and organizational tasks to project management and strategic planning. I bring a unique combination of creativity, attention to detail, and adaptability to every project, ensuring that your business runs smoothly and efficiently. Let me help you achieve your goals with my unparalleled dedication and commitment to excellence. Why Choose Me 🔷I can handle a variety of tasks efficiently and effectively, saving you time and hassle. 🔷I take initiative and approach tasks with a proactive mindset, anticipating potential issues and offering solutions before they arise. 🔷My exceptional attention to detail ensures that every task is completed to the highest standard and that no detail is overlooked. 🔷 I prioritize clear and effective communication with clients, stakeholders, and team members, ensuring smooth coordination and project management. How I fit into your business ✅I am committed to integrating seamlessly into your business, supporting your operations and contributing to your overall success. To achieve this, I will work closely with you to understand your business goals, processes, and requirements. I will then use my diverse skillset and expertise to streamline your operations, optimize your workflow, and ensure that you are getting the most out of my support. My Services ☘️Administrative Support: From calendar management and appointment scheduling to document preparation and file organization, I can handle all your daily administrative tasks with ease. ☘️Project Management: I can take charge of your projects from start to finish, including task management, timeline coordination, and resource allocation, ensuring timely and efficient execution. ☘️Strategic Planning: I can assist in developing and implementing strategies that align with your business goals, providing valuable insights and recommendations to help you achieve your objectives. My Skill Set 🔳Organizational Skills; I am highly organized and skilled in managing multiple tasks and projects simultaneously, ensuring smooth and efficient operations. 🔳Attention to Detail: I pay close attention to details, ensuring that every task is completed to the highest standard, with no details overlooked. 🔳Adaptability: I am highly adaptable, able to adjust to new situations and requirements quickly, ensuring a seamless integration into your business. My Toolkit ✅Project Management Software: I am proficient in using project management tools such as Asana, Trello, and Basecamp to manage tasks, assign duties, and track progress. ✅Communication Tools: I can communicate effectively using tools such as Slack, Skype, Zoom, and Microsoft Teams, ensuring smooth coordination and efficient collaboration. ✅ Data Analysis Tools: I am skilled in using data analysis tools such as Microsoft Excel and Google Sheets to analyze data, generate reports, and identify areas for improvement. If you are looking for a reliable, efficient, and results-driven Virtual Assistant, Executive Assistant, or Project Manager, I am the ideal candidate. Contact me today to discuss how I can support your business. Let's hop on a call to discuss further how I can help you grow your business.Email SupportAppointment SettingAppointment SchedulingData EntryCustomer SupportCustomer ServicePersonal AdministrationExecutive SupportSchedulingCalendar ManagementEmail ManagementAdministrative SupportVirtual AssistanceCommunicationsProject Management - $15 hourly
- 4.7/5
- (11 jobs)
Hi Dear Client, thank you for considering me. A Professional and multi-talented Customer Service Enthusiast. I am dynamic, proactive, and responsible. Always ready to take on challenges. I guarantee the satisfaction of your customers. I am the perfect person to provide you with high-quality work with a quick turnaround time! Fluent English Speaker with over five years of experience in taking charge of customers. I have a perfect mastery of the latest e-commerce and dropshipping tools (Shopify, Gorgias, Gmail, Outlook, Aliexpress, Zendesk, and Freshdesk). I am eager to help and ready to work with you for more than 40 hours per week. My skills: ✅ Respond to customer requests on Zendesk/Freshdesk/Gmail, Outlook in perfect English ✅ Respond to customer service chat support/ phone ✅ Incoming and outgoing calls (including sales calls) ✅ Support/customer service (Shopify, AliExpress, Gmail, Zendesk, and Freshdesk) ✅ Administrative assistance (Excel, Word, PowerPoint, WordPress, Google Spreadsheet and Docs) ✅ Calendar management ✅ Content moderation How can I help you? Feel free to contact me and let me know your job requirements! THANKS!!!.Email SupportInbound InquiryOrder FulfillmentEcommerceOnline Chat SupportFreshdeskOrder ProcessingShopifyZendeskGorgiasAdministrative SupportCommunicationsCustomer ServiceSocial Media Management - $15 hourly
- 0.0/5
- (4 jobs)
Providing quality service is my priority! Hello! I'm John Vergel Pajutining, a hard-working and goal-oriented person who has the strong will to do his best in everything he does. - Certified Microsoft Word and Excel Associate - Computer literate - Excellent communication skills (oral and written) - Hardworking and flexible - Client-Oriented who is confident in communicating with the client or customer - Able to perform multitasking with a positive attitude I'm an experienced: - Pre sales Engineer in which I take care of our client's inquiries, may it be reports, requests, permits, bill of materials, and any documents needed by the client. - Document controller, so I can assure you to have an organized documentation system and even inventory, if possible. - Online English Teacher, and as a teacher, we provide quality service to ensure that our students are satisfied with our class - Service Desk Voice Support, we support users and help them resolve theirs issue. We ensure to provide quality service to our clients - Virtual Assistant, all around task as advised by the client - English Tutor for children and adult Above all, I'm a strong-willed person who gives his effort in ensuring to provide a quality service with a positive attitude.Email SupportCustomer ServiceData EntryComputer SkillsTime ManagementMicrosoft OfficeProduct ListingsMicrosoft Active DirectoryCustomer SupportEnglishTypingAdobe Photoshop - $5 hourly
- 5.0/5
- (3 jobs)
With extensive experience in customer service and virtual assistant roles, I possess exceptional strengths and skills in these areas. My customer service expertise is evident in my ability to deliver outstanding support, resolve inquiries efficiently, and maintain a positive rapport with customers. As a virtual assistant, I excel in managing tasks, coordinating schedules, and ensuring seamless workflow. My organizational prowess allows me to handle multiple responsibilities effectively, while my strong communication skills enable clear and professional interaction with clients. My projects showcase my proficiency in providing top-notch customer service, including resolving complex issues and exceeding customer expectations. I have consistently received positive feedback from satisfied clients, highlighting my commitment to excellence. My skills and experiences are and not limited to the following: ✅ Email customer support ✅ Live chat customer support ✅ Phone customer support ✅ Social Media Management ✅ Email Management ✅ Data Entry ✅ Updating Records (Microsoft Word, Excel, Google Docs & Spreadsheets) ✅ Tracking orders, scheduling of deliveries ✅ Web research ✅ CRM ✅ Slack ✅ ServiceNow ✅ Zendesk ✅ TeamViewer Interested? Let's chat! :)Email SupportLeadership SkillsOrder ProcessingSocial Media ManagementOnline Chat SupportZendeskTechnical SupportProduct KnowledgeCommunication EtiquetteCustomer ServiceMultitaskingCommunication SkillsProblem SolvingTime ManagementData Entry - $28 hourly
- 5.0/5
- (2 jobs)
A certified Administrator, with a passion for video editing and social media who is here to help. As a versatile professional, I understand the challenges of juggling multiple tasks, especially as your business expands. Let me take the load off your shoulders! Examples of my work are available upon request. Key Skill Sets: • Content Creating and Repurposing • Podcast Management • Video Editing • Email Campaigns • Website Updating • Social Media Management • Lead Outreach • Facebook Group Manager • Facebook Ads • Online Payments • Bookkeeping (Receipt Organization) • CRM Build Out and ManagementEmail SupportVirtual AssistanceSchedulingSpreadsheet SoftwareAdministrative SupportAd PostingNewsletter WritingPurchase OrdersEmail CommunicationProofreadingData EntryMicrosoft WordMicrosoft Excel - $25 hourly
- 0.0/5
- (0 jobs)
Hello, I am an IT professional having a full product development cycle experience from -> Gathering of specific requirements from client and understanding their pain points -> Finalizing the design and changes to target their needs and technical capabilities -> Writing detailed test cases/ test script and testing the entire application -> Acceptance testing, Client onboarding -> Customer support, troubleshooting issue and providing timely 100% satisfactory resolution -> Deploying bi-weekly patches and providing full support during version upgradesEmail SupportCustomer ServiceTechnical Project ManagementTech & ITA/B TestingData VisualizationETLSoftware TestingQA TestingBug InvestigationTroubleshootingProduct SupportDesktop SupportIT SupportTechnical Support - $6 hourly
- 5.0/5
- (1 job)
Hi there, I am a hardworking, reliable and efficient Virtual Assistant with a strong background in project management ready to streamline your administrative tasks and drive project success. By prioritizing and proactively managing your administrative responsibilities, I enable you to focus on strategic decision making and business growth. With my experience, you can be confident that your operations will run smoothly and concentrate on important matters across the organization. With over 7 years of experience as an excellent Virtual assistant and Project Manager across various industries, I bring a wealth of expertise to support your business needs as well as providing seamless administrative support in your day to day activities. My experiences include: 🔹 Managing projects from initiation to completion, ensuring timely delivery and adherence to budget and quality standards. Whether it's coordinating schedules, managing resources, or tracking milestones, I'm here to ensure your projects stay on track. 🔹 Efficiently handle a wide range of administrative tasks, from managing emails and calendars to organizing files and documents. You can trust me to keep your operations running smoothly. 🔹 Thriving in dynamic environments and excel at identifying challenges before they escalate into issues. By anticipating needs and implementing effective solutions, I help minimize disruptions and maximize productivity. 🔹 I pride myself on my ability to communicate effectively with team members, stakeholders, and clients, ensuring alignment and fostering collaboration. 🔹 Attention to details in data management, including data entry, database upkeep, and report writing. My journey as a Virtual Assistant and a Project Manager has included: 🔹 Initiation, planning, execution, monitoring, and closing of projects. 🔹 Email management, calendar coordination, data entry, and document organization. 🔹Market research, competitor analysis, and data collection to support decision-making. 🔹 Prioritizing tasks, setting deadlines, and ensuring timely completion of deliverables. 🔹 Providing excellent customer service and maintaining positive relationships with clients and stakeholders. I hold a strong educational background in Human Resource and Public Relations with an expertise in office administration, project management, customer service, and data collection. I am keen to continually update my skills to stay abreast of technological advances. My key skills include: 🔹 Administrative and clerical work 🔹 Calendar management 🔹 Research 🔹 PowerPoint presentation 🔹 Efficient email management 🔹 Knowledge of cloud services (Google Drive, Dropbox) 🔹 Document creation and formatting 🔹 Basic financial management (bookkeeping and invoicing) 🔹 Social media management I am proficient in a range of tools and software, including: 🔹 Email Management: Gmail, Outlook, Front, Mailbird 🔹 Office Software: Microsoft Office Suite (Word, PowerPoint, Excel, Google Docs) 🔹 Project Management: Asana, Trello, Monday.com 🔹 Time Management: Microsoft to do, TimeDoctor, Google Calendar, Todoist 🔹 Communication Tools: Microsoft Teams, Google Meet, Slack, Skype, Zoom If you're ready to take your business to the next level by delegating tasks and optimizing your project management processes, I'm here to help. Let's discuss your needs and goals, and together, we'll create a customized solution that meets your requirements and exceeds your expectations. Interested in learning more about how I can apply my expertise to contribute to the success of your business? Click the "Hire Me" button to schedule an interview and explore the possibility of working together.Email SupportGoogleAsanaHubSpotSales & MarketingResearch & StrategySocial Media ManagementAppointment SettingTravel PlanningEmail MarketingAdministrative SupportData EntryCustomer ServiceProject ManagementVirtual Assistance - $3 hourly
- 0.0/5
- (0 jobs)
To perform the work in a given time with not just coping with the desired time but also giving a quality work.Email SupportPeople ManagementCustomer ServiceTechnical SupportQuality AssuranceInsurance Policy AnalysisOnline Chat Support - $8 hourly
- 1.0/5
- (1 job)
I am a very passionate worker. Dedicated customer service professional. I am interested tighten up with the company as a professional who recognizes the importance of communication, honesty and trust in a team setting. I am willing to accept challenges.Email SupportInsurance Policy AnalysisInsurance ConsultingInsurance Claim SubmissionSales CallBooking ServicesData EntryPhone Support - $10 hourly
- 0.0/5
- (0 jobs)
I am an excellent customer service representative in the BPO Industry. And I have been in this business for more than 8 years. Helping people over the phone is actually my passion. That’s why I am very good in this field. I never get bored while talking with people over the phone.Email SupportCold CallingTime ManagementCustomer ServiceCustomer SupportSalesInterpersonal SkillsProduct KnowledgeEnglishPhone Support - $25 hourly
- 3.0/5
- (1 job)
Seeking for a long-term successful career and continuous development opportunities in the professional business environment.Email SupportRetail & Consumer GoodsCustomer Support PluginCustomer SupportSalesRetailRetail Sales ManagementCustomer ServiceBiotechnology - $16 hourly
- 0.0/5
- (0 jobs)
I am seeking opportunities to find a work that will help me enhance my skills. and training to help the company grow. I am willing to adapt and learn new. Currently taking a Digital Marketing course. * Basic Knowledge in Video Editing * Has Data Entry experienceEmail SupportEMR Data EntryTransaction Data EntryVideo EditingClerical SkillsData Entry - $30 hourly
- 0.0/5
- (0 jobs)
Im a Product Owner that can offer services for Product Backlog management, refinement/grooming, sprint planning, project management, data management & data entry as well as support for emails, chat & customer support projects.Email SupportCustomer SupportProduct SupportProject Management SupportProject Management ProfessionalProduct ManagementProduct Backlog - $4 hourly
- 3.4/5
- (3 jobs)
For the last 5 years, I've been working in a BPO Company. I was a Customer Service Representative in a US Travel account during my first year in the BPO Company. I’ve dealt with inbound customer service phone calls, acting as the liaison between the customers and the Company. I was responsible for resolving customers' complaints or queries regarding their reservations like cancellations, exchanges, refunds & sometimes help them book a new reservation. Making sure that the customer was fully aware of the updated terms and conditions of their existing reservations. With excellent & world-class customer service experience provided to the customers, I was recognized as one of the top-performing agents with the highest CSAT earned. Aside from providing voice support for Customer Service I also provided back up support for email, chat, and escalation calls. After a year, I applied to the Sales account to gain more knowledge of the business. I became a Sales Representative for 2 years. I book reservations (flight, hotels, cars, and other activities), receive calls mostly from US-based customers. I promote and sell the said products & made sure to highlight the benefits that the customers are getting in line with their established needs. I always keep in mind to establish and maintain positive business and customer relationship & provide good quality of service to increase the number of repetitive customers and hopefully attract new or more customers. By doing all this, I could then contribute to the company as it will for sure boost the top-line revenue growth or maximize their profit. I was a consistent top performer and hit the client targets month over month on conversion, average booking value & AHT. My Assistant Operation Manager (AOM) recommended me to be promoted as a Quality Assurance Analyst in the same account. I was working as a Quality Assurance Analyst for two (2) years. My primary task is to monitor recorded calls and provide actionable insights. Through this, I can gather the information that helps improve agents' performance. I also contributed to developing evaluation programs that enhance the Operation Team's output. I made sure to establish the root cause of the issue that arises in every call, provide possible solutions, and provide actionable insight for the performance improvements of the agents. Every first day of the week, I made time to provide feedback to the teams assigned to me regarding their performance the previous week individually and as a team. I relayed to the agents the positive behaviors that they were able to display on their call and the behaviors that they must improve for them to enhance the quality of service that they are providing to the customer. After the coaching or feedback that I provided to the agents their call handling skills improved a lot that resulted in them hitting the client metrics or targets for conversion, booking value, and AHT. With my excellent performance as a Quality Analyst, I was recognized as one of the Top Quality Assurance Analyst of our team. I am also required to do phone time to be able to track and relate myself to the common issues that the agents are facing, making sure to leave nothing but promising experience to the customers and went beyond the client metrics targets since it has been my passion to be an asset to the company. I believe that my previous experiences molded me to become an individual who is capable of performing a job that correlates with providing good quality customer service and sales experience to the customers. I have in-depth knowledge of the right behaviors or skills that an agent needs to display when taking customer service and sales calls which is why I'm a good role model to others. With my solid 5 years of working experience in the BPO industry in the field of Customer Service, Sales, and Quality Assurance I have acquired multiple skills or skill sets that I can definitely impart to my clients or customers in order for their business to achieve growth and success.Email SupportEmail CommunicationCustomer RetentionActive ListeningCustomer ServiceCustomer EngagementSalesAdministrative SupportTransaction Data EntryPhone Communication - $25 hourly
- 4.0/5
- (1 job)
9 years experience in Customer Service, Technical Support and Sales delivering vast range of information and services to diverse customers 1 Year of Training and Development Experience Proficient Troubleshooter with Diverse PC KnowledgeEmail SupportTelecommunications EngineeringAccount ManagementSalesDSL TroubleshootingEducational TechnologyTechnical SupportCustomer Service Want to browse more freelancers?
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