Hire the best Email Support Freelancers in Arizona
Check out Email Support Freelancers in Arizona with the skills you need for your next job.
- $100 hourly
- 4.8/5
- (14 jobs)
Welcome to my professional profile! As a dedicated working professional, I bring a fervent enthusiasm for optimizing workflows and problem-solving, particularly when it comes to Epicor, Smartsheet, and Google Workspace. I thrive on challenges and take immense pleasure in collaborating with clients to uncover the most effective solutions for their needs. Proficient in Excel, I possess expertise in crafting intricate applications with buttons, controls, forms, and automation using VBA. Whether it's ironing out existing workbook issues, refining formatting, or developing entirely new solutions, I'm your go-to Excel aficionado. My proficiency extends seamlessly into Smartsheet, a dynamic tool that revolutionizes office collaboration. Having spearheaded and co-managed the Smartsheet workspace within my organization, I'm well-versed in sheets, forms, dashboards, reports, and workflow creation. Consider me your Smartsheet guru, ready to illuminate its functionalities and guide you through its intricacies. Armed with a B.S. in Computer Science with a specialization in Computer Information Systems, complemented by a Spreadsheet Specialist Certificate, I bring a robust foundation to my work. By day, I navigate the complexities of Epicor Kinetic ERP as a systems administrator, delving into queries, dashboards, SSRS reporting, customizations, BPMs, and data analysis. Yet, my thirst for knowledge persists beyond the clock, with a penchant for exploring programming languages, web development, and staying abreast of evolving technologies. As a firm believer in the power of continuous education, I'm committed to refining my skill set and staying ahead of the curve. Equipped with recent Professional Google Workspace Administrator badges and courses, I'm poised to elevate your organization's efficiency and collaboration capabilities within the Google Workspace ecosystem. I'm genuinely excited about the opportunity to collaborate with you, unravel challenges, and engineer bespoke solutions. Let's connect and embark on a journey towards operational excellence. Reach out, and let's kickstart the conversation! Here are some past reviews I've taken from my LinkedIn profile, so you know the caliber of work you can expect from me: Carlos Esparza (Account Manager at Arizona Correctional Industries) - August 25, 2020 - "Erin Corona, has been a standout from the first time I needed information from the accounting department. I pushed our IT/EPCOR to take advantage of this dynamic person to help in the transition from EPCOR 9 to EPCOR 10. Her understanding and patience was a breath of fresh air. I would ask a questions and she would have the answer or get it to me in a timely manner." Art Dohrman (Senior Civil Engineer at US Army Engineering & Support Center Huntsville) - July 17, 2013 - "I hired Erin initially as a student administrative technician. She very quickly mastered the financial systems here at the Corps and also kept our work group of 10 people organized and on track. She's organized, conscientious, reliable, and very smart. She's a real asset to any team she supports." Past positions include: (State of Arizona) Epicor ERP Systems Administrator/Developer, (Army Corp of Engineers) System Analyst, (Verizon) Tech Coach, (Vanguard) Web Tech Support, Administrative Assistant, Personal Assistant, (Bank of America) Bank TellerEmail SupportGoogle DocsSmartsheetSpreadsheet SoftwareMicrosoft WordVisual Basic for ApplicationsWord ProcessingMicrosoft SQL Server Reporting ServicesDashboardBusiness AnalysisCustomer SupportMicrosoft Excel - $20 hourly
- 5.0/5
- (8 jobs)
Highly analtyical and performance driven individual with a multitude of skills and experience working in fast paced environments, accounting, sales, various system and network knowledge. Detail oriented and proactive in handling all customer types and situations combining years of leadership skills and the ability to make positive decisions and solutions for clients and company. Proven ability to recommend areas of improvement but also open minded of learning and taking on challenging and new opportunities. Skills and Abilities: * System and Network * Analytics and Reporting * Computer Repair * Accounting * Web based experience * Sales * Data EntryEmail SupportAdministrative SupportInvoicingWritingSaleseBayCustomer ServiceEmail CommunicationZendeskTechnical SupportData EntryComputer SkillsDocument Conversion - $30 hourly
- 4.8/5
- (52 jobs)
Highly motivated Industrial Psychologist with five years of experience in Human Resources and Business Administration. As an HR Specialist, I have broad knowledge and experience in the following areas: -Hiring Process ( Recruitment and Selection) -Organizational Development -Performance Evaluation -Training and Development As part of my administrative skills, I have worked with various companies assisting with the following tasks: -Customer Relationship Management (CRM) -Email and Report Writing -Appointment Setting -Calendar Management -Digital Filing Always ready to overcome new challenges and work diligently as I continue to grow and gain professional experience in my field.Email SupportTeam ManagementFile ManagementSlackData EntryBusiness Process ReengineeringEnglishCustomer ServiceSpanish to English TranslationMicrosoft ExcelEnglish to Spanish TranslationBoolean SearchRecruitingLinkedIn Recruiting - $25 hourly
- 4.7/5
- (11 jobs)
I am writing to formally express my interest and to introduce myself. My name is Heather, and upon reviewing the job description, it seems that my extensive background aligns seamlessly with the requirements of your organization. This seems like an ideal position for me, based on my relevant past experience with similar projects. With over two decades of refined experience in administrative and operational roles, I have honed my skills across a broad spectrum of responsibilities. My expertise extends to expert-level eCommerce and customer service management, proficient bookkeeping, meticulous payroll management, and comprehensive records maintenance, primarily utilizing platforms such as QuickBooks, Gusto, and Bill.com, among others. In my diversified career, I have embraced roles including but not limited to Executive, Administrative, and Personal Assistant, Email Ticketing Support Representative, Live Chat Representative, E-Commerce and Operations Manager for platforms like Shopify and Amazon, Social Media Community Manager, and Technical Support Professional. My proficiency in data management, cold calling, appointment setting, lead generation, customer service, social media moderation and evaluation, email marketing, language tutoring, account management, web research, and many more, has equipped me with a versatile skill set adaptable to dynamic business needs. Also over the past couple of years I have become somewhat an expert on chat GPT and other AI functions as they pertain to helping business. My approach to schedule management and prioritization is tailored to align with your strategic objectives, ensuring that the operational flow resonates with your vision. I pride myself on my ability to work autonomously, addressing challenges resourcefully and with minimal oversight. My methodology in organizing schedules mirrors the precision and commitment I apply to my personal life, governed by a structured regimen of alarms, reminders, and meticulously planned Google Calendar Events, all aimed at sustaining peak performance. In my previous roles, I have had the privilege of serving as a Personal Assistant to notable high-profile clients and celebrities, an experience that has refined my ability to manage sensitive and confidential information with the utmost discretion. For the past decade, my professional environment has been my meticulously equipped home office, a testament to my proficiency in remote work. This dedicated space is furnished with high-speed wired internet for enhanced security, a 42” multi-view monitor, backup PCs, and a state-of-the-art primary PC, ensuring no compromise on productivity and responsiveness. In addition, I employ Quantum Fiber high-speed internet, VPN and a proprietary VoIP Phone System to maintain the highest standards of data security and communication efficiency. My expertise also extends to CRM platforms such as ZenDesk, SalesForce, Gorgias, HelpScout, and HubSpot, complemented by my adeptness in office applications like Slack, Asana, Monday.com, Trello, and Notion. Moreover, I bring additional value with my experience in voice-over projects, transcription, quality assurance, email monitoring, and graphic design. My dedication to my work is unwavering, driven by a profound work ethic and a genuine passion for fostering customer satisfaction. I approach each task with a friendly yet professional demeanor, consistently striving for excellence and ensuring that client satisfaction remains paramount. I am eager to discuss how my background, skills, and certifications align with your needs. Thank you for considering my application. I am looking forward to contributing to your company and I look forward to hearing from you soon.Email SupportAdministrateVoice-OverWritingShopifyData EntryZendesk - $70 hourly
- 5.0/5
- (11 jobs)
Project manager with a proven track record of driving results across SaaS, media, advertising, Web3, e-learning, and community-based companies. Skilled at leading innovative initiatives, optimizing operations, and fostering engaged user communities in fast-paced, technology-driven environments. Key strengths: Cross-industry expertise: Successfully adapted and excelled in diverse sectors, from traditional media to cutting-edge Web3 Program leadership: Led multiple cycles of an innovative engineer empowerment program at a SaaS company User acquisition & community management: Consistently met growth targets and managed communities of thousands Operations strategy: Streamlined processes and implemented critical tools across various business models Digital transformation: Bridged traditional and emerging technologies in multiple roles Accomplishments: Increased program participation rates and successful project launches at a SaaS company Generated over $150,000 in revenue from cohort-based courses at an e-learning platform Created 500+ tutorials on no-code tools for a leading education technology company Led recruitment and hiring of 10+ team members, including the CEO, at a Web3 media platform Optimized digital advertising campaigns for major brands at a prominent women's lifestyle media company Education: MBA, Finance - W.P. Carey School of Business, Arizona State University BA, Politics, Philosophy, Economics - The King's College My diverse background allows me to quickly adapt to new industries and challenges, bringing a unique perspective to every project. Whether it's launching a new program, optimizing operations, or driving community engagement, I deliver impactful results by leveraging my cross-sector experience and strategic thinking.Email SupportSalesforce CRMEmail DesignResearch & StrategyMailchimpZapierTutorialShopifyClickFunnelsAutomated WorkflowContent WritingEmail SystemNo-Code DevelopmentAdult EducationTechnology TutoringAirtableAutomationKeap MarketingEmail & NewsletterSquarespaceBusiness Operations - $75 hourly
- 5.0/5
- (1 job)
✅ Nurture & Warm Up Your Email List ✅ Launch & Sell to Your List ✅ Create A Successful Email Marketing Strategy Many entrepreneurs don’t know how to strategically nurture and sell to their email list. As an email marketing strategist and copywriter, I provide done-for-you email campaigns so you can connect authentically with your audience while generating more sales with less effort. 🚀 ...Many businesses are missing key email marketing strategies/sequences which is ultimately costing them potential sales. With over 9 years of experience in the entrepreneurial space and working with clients solely in email copywriting since Feb 2020, I get it. You're busy and you need time to do what you do best. We'll take emails off your plate (they take time, knowledge, and experience to get right). ✅Generate more sales with less effort. Done-for-you email campaigns that strategically connect and convert with your ideal client/customer. 💻Email Copywriting Focus Includes: 💌 Welcome Email Sequences (10+ emails) - the automated email series after someone opts in for one of your lead generators (i.e. Webinar, Live or Virtual Event, Freebie, PDF, Quiz, Video, etc). 💌 Launch Email Campaigns + Strategy (20+ emails based on Jeff Walker's Product Launch Formula strategy) - when it's time to launch your new course, membership, book, coaching, or product, you're going to want to have a solid email launch strategy in place to support sales and to spread the word. 💌 Ongoing Nurturing Email Campaigns (4-12 emails/month) - Nurture your email list with ongoing value-driven emails to keep your list warm, engaged and ready to buy when you have an offer.Email SupportEmail DeliverabilityEnglishSales WritingEmail & NewsletterEmail CopywritingEmail AutomationCopywritingEmail DesignEmail Marketing StrategyLead NurturingEmail Campaign SetupEmail Marketing - $34 hourly
- 4.9/5
- (7 jobs)
Brand Manager | Data Analysis | Claims Specialist | VA | Chat & Email Support | Customer Support I have over 7 years of experience in various roles, including: • Account Management: Managing and optimizing Amazon FBA accounts, leading client meetings, and improving product listings. •Data Analysis: Conducting detailed analyses to help make informed business decisions. •Claims Specialist: Handling insurance claims accurately and efficiently. •Virtual Assistance: Managing administrative tasks and supporting business operations. •Chat & Email Support: Providing quick and effective customer support through chat and email. I am dedicated to using my skills to deliver great results and help my clients and employers succeed.Email SupportOrder TrackingAmazon Seller CentralAmazonCustomer SupportEcommerceData EntryAmazon Listing OptimizationAmazon Private LabelAmazon FBAAmazon ListingAmazon PPCSEO Keyword Research - $45 hourly
- 5.0/5
- (3 jobs)
Are you too busy to keep up with your social platforms? Are you struggling with finding the right things to say in your post? Would you like to grow your followers? Let me help you with that! I help founders, managers and entrepreneurs grow their social platforms by: - creating a strategy for your content - writing your posts that are relevant to your brand and industry for you - engaging with your connections and followers for you Sounds like a fairytale? Let me work my magic for you!Email SupportAdministrative SupportSalesforce CRMProject ManagementCustomer EngagementProject PlanningHR & Business ServicesEmail CommunicationSocial Media ManagementSocial Media Content CreationContent CreationEmail SystemSocial Media Content - $45 hourly
- 5.0/5
- (30 jobs)
I am a dedicated and highly skilled freelancer with extensive experience in a variety of tasks. With a proven track record of delivering high-quality work and excellent client satisfaction, I am confident in my ability to handle diverse projects. Here are the areas where I have advanced expertise: 1. Email Management: I possess strong organizational skills, allowing me to efficiently manage your emails, sort important messages, respond promptly, and ensure your inbox stays clutter-free. 2. Data Entry: Accuracy and attention to detail are my key strengths. I can handle large volumes of data entry tasks with precision, ensuring error-free results and timely completion. 3. Social Media Management: I am proficient in managing social media accounts across various platforms. From content creation to scheduling posts and engaging with your audience, I can help enhance your online presence. 4. Customer Service: I have a customer-centric approach and excellent communication skills. I can handle customer inquiries, resolve issues, and provide exceptional service, ensuring your clients are satisfied and loyal. 5. Editing/Proofreading Content: I have a keen eye for detail and a strong command of the English language. Whether it's proofreading documents or editing content for clarity and coherence, I ensure your written materials are polished and professional. 6. Basic Payroll Processing: I have experience in basic payroll processing tasks, including accurately calculating hours, preparing payroll reports, and ensuring timely disbursements. I understand the importance of confidentiality and accuracy in payroll management. In addition to my skills, I am deeply passionate about supporting small businesses and woman-owned companies. I believe in the power of entrepreneurship and am dedicated to assisting entrepreneurs, especially women, in achieving their dreams. My commitment to your success goes beyond providing exceptional services; it extends to contributing to the growth of businesses that make a positive impact on communities. I am committed to delivering high-quality results within deadlines, and I am always open to feedback to ensure your complete satisfaction. My goal is to contribute to your success by providing exceptional services that meet and exceed your expectations. Let's discuss how I can assist you in achieving your goals. Feel free to reach out, and let's get started on your next project!Email SupportTechnical SupportScriptwritingYouTubeProject SchedulingAdministrative SupportScript RevisionRoblox StudioCustomer ServiceQuality ControlExecutive SupportAsanaData Entry - $45 hourly
- 5.0/5
- (77 jobs)
Hi! I'm a full-time VA working with long-term clients and available for one-time projects (both in and outside of Upwork). I provide admin and sales support, list building, data entry, CRM support, and more. I have worked with multiple startups to help establish SOPs for admin and account management. Data entry and data clean-up are some of my favorite tasks, and I have assisted with Salesforce data clean-up for several businesses. I am in Salesforce's Trailhead in preparation to obtain my Salesforce Administrator certification. Before becoming a VA, I worked in sales for ten years (pharma and dental), where I consistently ranked in the top 10% of sales reps nationwide. Additionally, I have several years of support in administrative and operations roles. I left sales because I never loved sales, and realized I was enjoying the administrative aspects of the job more than the actual sales. I would love to learn about you and your business and find ways we could work together. I look forward to hearing from you! Best, Melissa GlanderEmail SupportCustomer ServiceOnline Chat SupportSalesSalesforce CRMCustomer SupportSalesforce LightningPhone SupportAdministrative SupportSalesforce Marketing CloudOnline ResearchData CleaningData EntryMicrosoft Office - $25 hourly
- 5.0/5
- (3 jobs)
Bilingual Administration Organization Skill Communication skill Multi-Tasking Customer Education Data Entry/ Documentation Detail Orientated Adaptability Critical ThinkingEmail SupportInterpersonal SkillsManagement SkillsBusiness ManagementCustomer SupportCommunication EtiquetteTime ManagementData Entry - $31 hourly
- 5.0/5
- (5 jobs)
Hi there! I am an experienced general virtual assistant with a passion for helping busy professionals stay organized and productive. With several years of experience in administrative support, customer service, and project management, I am confident that I have the skills and expertise to assist you with a wide range of tasks, including email management, scheduling, research, data entry, and more. I am a self-starter with excellent communication skills and a keen eye for detail. I take pride in delivering high-quality work on time and within budget. Whether you need help with a one-time project or ongoing support, I am here to help. Let's work together to make your life easier and more productive.Email SupportOnline Chat SupportPhone SupportEtsy ListingSet Up Etsy SiteMathematicsAmazonAmazon FBAShopifyEcommerceData Entry - $20 hourly
- 5.0/5
- (7 jobs)
Professional Summary Personable customer service professional offering over 10 years of experience resolving account and service concerns for a variety of customers. Competent in smoothly uncovering and solving challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.Email SupportBrand IdentityCustomer ServiceAccounting BasicsCustomer SupportSalesBusinessBusiness ConsultingBrand ConsultingMicrosoft ExcelData EntryMicrosoft Word - $10 hourly
- 5.0/5
- (1 job)
PROFESSIONAL SUMMARY I am an experienced office administrator with stellar communication skills. My strengths include drafting professional emails, reading and writing cursive documents, typing and data entry. Whether you need assistance with transcribing your written word to print or a quick but important typing job, I can have your project completed expeditiously and with style.Email SupportRelationship ManagementTelephoneCommunication EtiquetteCustomer ServiceMicrosoft OfficeTyping - $20 hourly
- 5.0/5
- (2 jobs)
SUMMARY Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized, motivated and eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. SKILLS * Client Relations * Sales Development * Requirements Analysis * Product Marketing and Displays * Sales Representation * Conflict Resolution * Critical Thinking * Problem Resolution * Team Building * Computer Skills * Friendly, Positive Attitude * People Skills * Basic MathEmail SupportMathematics TutoringCalculationData ManagementPayment ProcessingTransaction ProcessingMicrosoft OfficeMathematicsResolves ConflictMarketingLessonEducation PresentationFacebook MarketplaceActive ListeningEducation - $35 hourly
- 4.7/5
- (1 job)
A tenacious IT professional equipped with the experience needed. It consists of hardware and software troubleshooting across Windows, Linux, and iOS/Mac OS platforms. Proven expertise in networking technical support with proficiency in Cisco and HP Linux servers. Adept at managing Windows Active Directory, Microsoft Exchange, DNS, DHCP, TCP/IP, and VPN configurations. Skilled in database management with SQL, Python, Excel VBA, and HTML, along with a strong focus on data automation, encompassing collection, verification, analysis, and presentation.Email SupportMicrosoft AzureInventory ManagementNetwork EngineeringIT InfrastructureDNSAutomationDatabase ManagementOffice 365PythonCustomer SupportSystem AdministrationMicrosoft Active DirectoryTroubleshootingTechnical Support - $50 hourly
- 0.0/5
- (2 jobs)
I have spent over 15 years in the field of customer service and held the position of Customer Service Manager for 4 years. During this time, my focus has been on ensuring customer satisfaction and loyalty through effective communication and efficient problem resolution. I am results-driven and have a proven track record of achieving success in high-pressure situations. I also have a background in project management and have successfully led teams to surpass their goals. Additionally, I have a good understanding of social media engagement and influencer marketing and have utilized various platforms to increase brand awareness. I am adept at providing email and social media support and believe I can aid your company in exceeding customer expectations and driving growth. Technology (Open to learning additional platforms): • Gorgias CRM Admin • Zendesk CRM Admin • Help Scout CRM • Google Suite • Microsoft Office • Shopify Plus • Stripe • Loop Returns • Confluence • Yotpo • Okendo • Sprinklr • Jira • Grin Skills: • Customer Service Management • Chargeback Management • Relationship Building & Management • Investigation & Problem Solving • Social Media Engagement • Influencer Relations • Employee Training & Onboarding • Training and Onboarding • Strategy Development • Business Process Sourcing • 80 WPM Typing Speed • Decision-Making • Time-Management • CommunicationEmail SupportEmail ManagementAdministrative SupportEcommerceCustomer CareReview or Feedback CollectionShopifyGorgiasFAQs CompilationStartup ConsultingManagement SkillsCustomer ServiceCustomer SupportHelp ScoutZendesk - $40 hourly
- 0.0/5
- (3 jobs)
Having spent a career in the Customer Support, Service, and Success space -- including over a decade in leadership positions -- I have had the opportunity to build, scale, and lead the integration of Customer Success people, processes, and technology to maximize team efficiency, accelerate business outcomes, and drive global growth initiatives within the SaaS environment. I am recognized as a thought leader in embedding best practices through the creation of new tools, templates, and reporting to execute highly successful Customer Success Plans. Even in the highest of roles, however, I am also a Player/Coach. I take great pleasure and pride in my tradition of onboarding myself into every position and becoming the resident product expert, ensuring that I can be a source of knowledge to my employees and a valuable resource to our end users and clients. Whether you need a leader with a storied history of building teams from the ground up, or an experienced and innovative tech who can handle any work that is thrown at him with professionalism and tact; I have whatever you might need!Email SupportTechnical SupportMobile AppDocumentationChat & Messaging SoftwareSMSProcess ImprovementTechnical Project ManagementLeadership SkillsPhotographyEvent PhotographyCustomer ServiceCustomer Support - $25 hourly
- 5.0/5
- (15 jobs)
I have specialized in accounting as well as managed a commercial construction company that specializes in Government work for the last 5 years. Prior to that I monitored Quality Assurance for the three major call centers of a National company. Experience: Construction Project Manager- 6 years Office Manager- 4 years Accounting/Bookkeeping- 12 years Responsibilities as an Office Manager included: -Maintain daily operations -Building spreadsheets for the team to use and input data. - Preparation of uniquely quantitative and qualitative Q.A. reports on a daily, weekly, monthly and quarterly agent specific reporting criteria. . -Meeting on a weekly basis with the different teams for discussion of action items and training of customer care agents. - Train the team on the use of spreadsheets and explain the function and process of each sheet for valuable analysis with minimum error. Accomplishments I am proud of include: -excellent managerial skills in office or performing online virtual assistant responsibilities! -High ranking percentile in communication and negotiation skills, phone, hospitality, email etiquette plus customer care. -Proficiency in business communications understanding that communication is the key to success! -I have received recognition for my careful attention to detail and ability to provide spot on feedback. - I am tech savvy, a self starter and have an impeccable ability to work independently managing time well. - I pride myself with dedication and maintaining a great work ethic being completely trustworthy. -I am equally content following direction from one supervisor, as a team player, as a team leader or in a managerial setting. - I am very flexible with my hours and enjoy long term positions with an opportunity for advancement and working as many hours as possible. - I am an eager and quick study, always up for a new task contributing 100% effort ! References available I look forward to hearing from you,Email SupportAccountingProduct KnowledgeSalesBookkeepingCustomer ServiceData Entry - $28 hourly
- 5.0/5
- (2 jobs)
Are you looking for a problem-solver who loves to help others? Are you looking for someone with a passion for Customer Service and Support and IT/help desk support with a strong belief in first-call resolution? Are you looking for someone to lead and support your Customer Support team with an abundance mindset? Then add me and my 15+ years of dedicated experience in Customer Service and Support and IT/help desk support to your team! Are you looking for someone who is -Saas Expert ~Committed to Service ~A Master's-Level Professional ~A Work From Home expert ~Tech-savvy ~Self-motivated ~Ambitious I'm looking for a client that could use a Unicorn! I excel in providing top-notch customer service and troubleshooting technical issues using platforms like Zendesk. With a strong track record, I efficiently resolve complex customer concerns, collaborate with teams, and ensure prompt solutions. I'm dedicated to guiding both customers and agents through challenges and contributing to operational procedures.Email SupportEmail EtiquetteSpreadsheet File FormatCommunication EtiquetteZendeskGoogle WorkspaceTicketing SystemInbound InquiryAdministrative SupportCustomer ServiceServiceNowOnline Chat SupportSalesforceEmail CommunicationData Entry - $40 hourly
- 4.8/5
- (10 jobs)
I'm a reliable and meticulous individual keen on finding a position that will utilize my skills acquired which I have obtained from various experiences in customer support and data entry. I am able to work on own initiative or as part of a team and can manage administrative duties competently. I consistently deliver strong and sustainable results by being; goal oriented, working on own initiative, problem solver, creative, pragmatic, persistent, detail oriented, quality oriented, user oriented and team oriented. I am qualified customer service representative and have served in that capacity for over 12 years.Email SupportEtsySalesforceTrainingZendeskOrder TrackingShopifyOnline Chat SupportSocial Media ManagementProduct KnowledgeCustomer SupportAdministrative SupportCustomer ServiceTraining PresentationData Entry - $15 hourly
- 5.0/5
- (1 job)
I have many years of experience in customer service. My skills range from email correspondence to technical support. I am also familiar with marketing and sales. I feel very comfortable when interacting with customers and have superior phone etiquette. I have adapted well with modern technology and can offer assistance with social media management and other relatable services. Please feel free to contact me if you have any questions and I hope you’ll give me the opportunity to work with you on all your business needs.Email SupportInvoicingSocial Media Content CreationSocial Media TrainingSocial Media AdvertisingSocial Media ContentCustomer SupportMultiple Email Account ManagementCustomer Service - $18 hourly
- 5.0/5
- (7 jobs)
3 Plus Years of Customer Service Experience, Certified Administrative Support, Scheduling, Data Entry, Technical Support, Certified Social Media ManagerEmail SupportCustomer RetentionContent SharingContent StrategyKPI Metric DevelopmentCommunity Goals & KPIsSocial Media MarketingAdministrative SupportSales PresentationCustomer SupportSchedulingProduct KnowledgeTime ManagementData EntryOrder Tracking - $15 hourly
- 5.0/5
- (2 jobs)
Very strong english and great communication skills. Proficient in most software and cloud technologies. Great on the phone in any situation, I have even managed call centers. Sales experience on local and regional levels. I currently provide technical support internally and externally for a multinational manufacturer. I manage the quality control and product support teams. Experienced with technical writing of instructions and specifications sheets. I am very driven and follow my projects to completion with little distraction. I take great pride in the quality of everything that I do, from house chores to professional projects. I never take on something that I am not capable of doing well.Email SupportMicrosoft PowerPointConsumer ReviewTypingReview or Feedback CollectionReviewProofreadingProduct DocumentationScientific Literature ReviewResume DesignProduct Installation SupportEnglishMicrosoft Excel - $25 hourly
- 0.0/5
- (4 jobs)
With years of experience as a freelancer, I have provided exceptional services to entrepreneurs and small business owners. My expertise spans across multiple areas, including social media management, and administrative tasks, where I can help you achieve your business goals. In terms of social media management, I stay up-to-date with the latest trends and techniques to help you build a strong online presence. From content creation to scheduling and engagement, I can help you grow your social media following organically and ensure that your brand stands out in a crowded digital landscape. Finally, I can also assist you with administrative tasks, such as data entry, research, email management, and customer support. My attention to detail and ability to streamline processes can help you stay organized and efficient, freeing up your time to focus on other important aspects of your business. I am confident in my ability to help you take your venture to the next level. Let's work together to achieve your goals and make your business succeed.Email SupportInstagramData ManagementRecords ManagementSales CopywritingSocial Media WebsiteSocial Media Lead GenerationEmail MarketingOrganizational Design & EffectivenessSocial Media Content CreationCopywritingCanvaTwitter/XEmail CommunicationData EntrySocial Media Management - $25 hourly
- 0.0/5
- (1 job)
Proficient in English, computers, customer service, data entry, Microsoft, etc. Hardworking and never miss a deadline! I'm a dedicated, quick learner who is highly motivated and focused .Email SupportSmartphoneMarket Research InterviewMicrosoft WindowsTechnical SupportOutbound SalesClerical ProceduresCustomer SupportPhone CommunicationCustomer ServiceSalesMicrosoft ExcelData EntryMicrosoft Word - $20 hourly
- 0.0/5
- (1 job)
Highly analytical professional with multitude of skills and experience working in fast paced environments, data entry, accounts receivables, billing processes and various system knowledge. Quick learner, detail oriented and proactive individual combining collaborative and multitasking skills. I am new to Upwork and freelancing, but I bring with me over 9 years of experience in Accounts Receivables and am proficient in my skills all detailed below. I am open and willing to provide my services to the right clients. In my previous job, my responsibilities included accessing different reports, analyzing and organizing the data to then be added to various CRM's for the company, phone and email communications internally and externally with Program Managers, Contract Reps and Customers. Additional tasks included preparing spreadsheets and documents consisting of various data such as contract information, financial reports, monthly expenses, net terms, aging, unbilled and billed, analyzing and finding commonalities, reviewing and approving employees timesheets and processing expense sheets. • Accounts Receivables • Administrative duties / Office clerk • Invoice Statements and Reconciliations • Billing, Collections, Contracts, Expense Reports, Timesheets • Spreadsheets and Reporting • Customer and Program Team Communications • Customer service oriented • Data Entry into multiple spreadsheets • Web Based Experience • Social Media Technical and Software Skills: Microsoft Excel, Microsoft Word, Adobe Acrobat, Google Docs, Workday, Costpoint, BOSS, Oracle Analytics Cloud, Cognos, Fusion, Deltek, SLICS, CANVAEmail SupportAdministrative SupportAdobe AcrobatData AnalysisAccounts ReceivableGoogle SheetsCanvaAccounts PayableData CollectionAccounts Receivable ManagementEmail CommunicationData EntryMicrosoft ExcelDocument ConversionCommunications Want to browse more freelancers?
Sign up
How hiring on Upwork works
1. Post a job
Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
2. Talent comes to you
Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.
3. Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
4. Payment simplified
Receive invoices and make payments through Upwork. Only pay for work you authorize.