Hire the best Email Support Freelancers in Abomey-Calavi, BJ

Check out Email Support Freelancers in Abomey-Calavi, BJ with the skills you need for your next job.
Clients rate Email Support professionals
Rating is 4.5 out of 5.
4.5/5
based on 109 client reviews
  • $8 hourly
    Hello, My name is Wilfried. I've a Master's degree in project management and planning, a Bachelor's degree in English. For a good 3 years, I worked in a freelancing web agency in Benin.I worked as a virtual assistant: management of administrative tasks, e-mail account management. I was a customer service representative for electronic stores. I have developed very good written and oral communication skills. I have the ability to work with little supervision and under pressure. I enjoy working in a team as well as independently and I know how to take responsibility. Highly motivated and rigorous, I know how to adapt quickly to new environments and I will provide you with services that meet your expectations. My determination and dedication to a job well done allow me to succeed in the tasks entrusted to me. My skills ➡️ management of administrative tasks, ➡️ e-mail account management, ➡️ social network management, ➡️ proofreading (french language) ➡️ research on the internet, ➡️ web editing, ➡️ email writing, ➡️ data entry, ➡️ wordpress website management (blog, e-shop), ➡️ video subtitling, ➡️ transcription, ➡️ English-French translation, ➡️ and other tasks... My Work Tools *two hp CORE i5 computers *canva, *google sheet, *google doc, *google slide, *google forms, *wordpress, *excel, word, power point, *freshdesk, zendesk, ionos, Other Tools ➡️ S L A C K, ➡️ T R E L L O, ➡️ A S A N A I look forward to contributing to the realization of your projects. Thank you very much for reading me. Wilfried
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    Zendesk
    WordPress
    Order Tracking
    Customer Service
    Customer Satisfaction
    Google Sheets
    Data Entry
    Google Docs
    Product Listings
    Word Processing
  • $10 hourly
    Hello Am TOP RATED native French speaker, with proven experience in customer service, administrative assistant and management tasks. I know how to adapt to each project in order to provide a flawless French version, conveying all the subtleties of the original text, the company or the brand, and read naturally by native French speakers. Passionate, dynamic, challenging and results-oriented. I will do whatever is necessary to help you manage and accomplish all your administrative tasks. My experience in the physical field as an administrative assistant and after-sales manager has allowed me to have a perfect mastery of tools that can allow the effective and efficient management of your projects. I was brought to manage the after-sales service of a Shopify store that generates a huge flow. I know how to moderate comments and respond to customers. I am able to multi-task, so I am your ideal assistant. Feel free to send me a message with complete and clear instructions on the task you want me to perform.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    ActiveCampaign
    Email Marketing
    ODBC
    Recruiting
    Virtual Assistance
    Scheduling
    Customer Service
    Data Entry
    Administrative Support
    Accounting
    Content Localization
    French
    Real Estate
  • $15 hourly
    Hi Why hire three when you can employ only me? I can be your all-around VA! Beyond being an executing agent, I have the ability to work independently, to propose new ideas to develop your business. Your business becomes my business and I dedicate myself to it 100%. I have a good computer and a stable internet connection, which allows me to be proactive. My skills/experiences: ✅ Social Media Manager (Facebook, Instagram, LinkedIn, Twitter) ✅ Search Engine ✅ Administrative Support/ Executive Virtual Assistant ✅ Microsoft suite/ Google suite ✅ WordPress ✅ E-Commerce Manager (Alibaba/Amazon/Shopify/Etsy) ✅ Customer Service (Freshdesk, Zendesk, Klaviyo) ✅ Lead Generation ✅ Trello, Notion, Hubspot, Hootsuite, ✅ SEO/ SEM (Sem Rush, Google Keyword planner, Answer the public) ✅ Graphic design (Canva, Photoshop) ✅ Translation / Transcription (EN-FR/FR-EN) I want you to know that for me, what matters is the quality of relationships. Once I start working with you, your business becomes my business. I am aware that its success depends on the high quality of my performance. I guarantee 100% dedication not only with the tasks you'll entrust me with, but more so to help you grow your business. I'm looking for constructive relationships where we work as a team to meet challenges. I am available immediately and ready to work with you for more than 40 hours a week. Drop me a line today so we can discuss how I can improve your overall virtual office experience! Regards Josaphat
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Technical Translation
    Translation
    Customer Service
    Copywriting
    Creative Writing
    Content Writing
    Virtual Assistance
    On-Page SEO
    English
    SEO Writing
    French
  • $10 hourly
    Data Analysis and Statistical Processing Consultant/Data Scientist/ Cartographer-Geoinformatician/. If your project involves data, I can help you! As a passionate data scientist and data analysis consultant, I can help you transform your data into business value and enable you to make more informed, strategic and data-driven business decisions! I bring a wealth of knowledge, skills, expertise, experience and professionalism. I specialize in data mining, analysis and visualization, predictive analysis, statistical modeling and machine learning. Let me help you use your data to learn from it and make better and more strategic decisions. My research papers on statistics, marketing research/analysis and data science/analysis are routinely accepted by peer-reviewed journals. Today, with more than three years of experience in data and statistical/data science/mapping processing, I help companies and researchers at my university to efficiently analyze their data using various tools (R, SPSS, Stata, ArcGIS, Grapher, Excel, Statistica). I have a unique combination of business and scientific knowledge + technical skills, which allows me to provide my clients with exploitable predictive and explanatory models. HERE'S EXACTLY HOW I CAN HELP YOU: ✅ Data analysis/data science/mapping/predictive modeling for commercial and research purposes using data mining, statistical (including, but not limited to, mining, geological, hydrogeology, hydrology, biostatistics) methods ✅ If you have raw data - I'll clean it for you! ✅ If you have data, but don't know how to extract its value, I will analyze it, give you useful hints and create informative visualizations that will help you realize the full value of your data! ✅ If you need help building predictive or prescriptive models - I will use advanced modeling techniques (machine learning, statistical modeling and deep learning strategies) and optimization algorithms to develop the most accurate and reliable models for you! ✅ Statistical consultation/tutoring on the use of R, Stata, SPSS, Grapher, Statistica and Excel! ✅ writing up the results and explanations so that you know what you are looking at (academic or other output results, suggestions for any different and/or additional analysis that might improve your work, advice on choosing the right measures)! SOFTWARE AND PROGRAMMING TOOLS : ✅ R (dplyr, ggplot2, randomForest, survival, shiny) ✅ ArcGIS ✅ Grapher ✅ SPSS, Stata, Statistica ✅ Data visualization (Table, PowerBI) ✅ Microsoft products (Excel, Word, PowerPoint) ✅ SQL (MySQL); PostgreSQL ✅Java ✅ MATLAB IN TERMS OF MAPPING, I CAN ALSO ✅Groundwater modelling ✅ Statistical analysis of the data ✅ Use remote sensing techniques to produce land use maps, ✅ Diachronic analysis of satellite images ✅Using GIS to create interactive maps for decision making ✅ Webmapping ✅ Digitize, digitize, georeferenced maps ✅ Digital and hydrogeological mapping ✅ Satellite image processing ✅ Realization of geological, structural and lithostructural maps ✅ Design, monitoring, updating and management of GIS databases With my mastery of various tools and languages such as R, MySQL, PostgreSQL, Grapher, Table and Microsoft products to name a few, I can help you create value from your data. As a creative, motivated, hard-working, results-oriented, highly collaborative and enthusiastic professional who always goes the extra mile to provide services that exceed my clients' expectations, I would like to provide you with such services on your next data project! I look forward to working with you! I'm a French native speaker and I would be your Professional French Virtual Assistant for your Shopify store! I can offer you my super skills for your e-commerce website or amazon, ebay, shopify store with 100% Satisfaction Guaranteed. I can help you with (product uploading, product image editing, professional customer support, orders tracking info update, dropshipping task, product research, store management, SEO work or any marketing) I will manage your Shopify website orders and also I will do customer service via email, live chat and Facebook comments. I will reply to customers for their order inquiries and all related work. I am fully conversant with the various ticketing systems such as freshdesk, zendesk, gmail, outlook mail etc. I am successful freelancer I have over 3 years of experience in digital marketing. I have over 1 year of experience on Shopify platform, I can be a great Virtual Assistant for your business. I hope to be part of your team and increase your sales volume through quality customer service! Thank you for contacting me, we can negotiate the hourly rate.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Zendesk
    Data Collection
    Outbound Sales
    R
    Image Processing
    Marketing Data Analytics
    Shopify
    Data Scraping
    Administrative Support
    Customer Service
    Lead Generation
    Translation
    Online Research
    Community Management
    Data Entry
  • $10 hourly
    🌟 Your trusted professional partner! 🌟 Looking for a dedicated and passionate virtual assistant to support you in your projects? Look no further! I'm here to offer you an exceptional service based on over five (5) years of experience. I am a curious, creative and flexible person, constantly looking for new ways to improve and facilitate your projects. My top priority is to provide you with work of the highest quality, while maintaining smooth and transparent communication. As a virtual assistant, I have developed versatile expertise in several key areas. Whether it's managing your customer service, handling your social networks, administering your online shop or performing translation and data entry tasks, I'm here to help. My skills also extend to aspects such as content editing, lead generation and process optimisation. I am comfortable with a variety of collaborative work tools such as ZenDesk, FreshDesk, Roundcube, Zoho, Gorgias, Gmail, Shopify, Slack, Skype, Trello and Asana. With my expertise in these platforms, I can facilitate communication and ensure seamless coordination between you and your team. What sets me apart is my unwavering commitment to your satisfaction. I am hardworking, responsible and enthusiastic. Your success is my priority and I am open to your suggestions and feedback to continually improve. Do not hesitate to entrust me with your projects, I am ready to invest myself fully in their successful completion. I am available more than 60 hours a week, which allows me to adapt to your schedule and to respond quickly to your needs. Fulgence Gandji ✅ Your professional partner for a successful and seamless collaboration!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Dutch
    English to French Translation
    Translation
    Article Writing
    Oberlo
    Social Customer Service
    Shopify
    Product Sourcing
    Telemarketing
    Cold Calling
    Customer Service
    Data Entry
  • $25 hourly
    🌟 PhD. in Applied English Linguistics and French as a second language. Bachelor's degree in English/French/English Translation Studies. Bachelor's degree in Law, International Relations. Senior Lecturer (Teaching translation courses to MA/BA students) 10years of extensive experience in translation/interpretation French-English-French with the NGO Songhai center at Porto-Novo, Benin National Police, National Council of Social Dialogue of Benin, US Embassy in Cotonou, Nigeria Embassy in Cotonou, and Imprimerie Tunde . Here are my experiences in English - French-English translation: ► Legal translation ► Novels/Books translation ► User manuals translation ► PHP & HTML file translation ► Websites/Localization translation ► Amazon products (Cosmetics, electronics, art products, fashion, and baby products) translation ► Marketing & Sales Materials translation ► IT (Web, Mobile & Software Dev) translation ► Articles & Audio/video scripts translation ► Genaral Translation Please note: I am a "native French speaker" and " English linguist." 🌟 🌟 0.03 USD per word. I also have experience in Managing Online store. -Order processing using Shopify -Removing Product from Shopify Store -Admin Tasks -used Zendesk to answer email inquiries regarding order status, refunds, and return. Thank you for taking the time to read my profile, and I am looking forward to the opportunity of working with you.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Dissertation Writing
    Article Writing
    Research Paper Writing
    Legal Translation
    Technical Translation
    Customer Service
    Bilingual Education
    Virtual Assistance
    Product Knowledge
    General Transcription
    Copy Editing
    Customer Support
    French to English Translation
    English to French Translation
  • $5 hourly
    HI Dear Customer Professional and versatile, with an academic career, I am dynamic, proactive and responsible. I am always ready to take up challenges. I bring you the guarantee and satisfaction of your customers. I am the ideal person to provide you with high quality work in a short period of time! Holder of a Bachelor's degree in sociology with 1 year of experience in customer care. I am fully conversant with the latest e-commerce and dropshipping tools (Shopify, Gorgias, Gsuite, Outlook, Zendesk and Freshdesk). I am ready to help you and work with you more than 40 hours a week. My skills : ✅ phone support / chat / email ✅ Support / customer service in English (Shopify, AliExpress, Gmail ) ✅ Reply to customer service emails / tickets / chat. ✅ Administrative support (Excel, Word, PowerPoint, WordPress, Google Spreadsheet and Docs) ✅ Calendar management. ✅ Make an appointment ✅ Creation of quotes and invoicing How can I help you? Feel free to contact me and let me know your employment needs! I am negotiable on the price !!!!! THANK YOU!!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Microsoft Excel
    Typing
    Email Marketing
    File Maintenance
    Data Entry
    Dropshipping
    Google Sheets
    Customer Support Plugin
    File Management
    Google Workspace
    Scheduling
    French
  • $20 hourly
    Expert in the field of translation with more than 5 years of experience I am able to operate all kinds of translation from French to English or from English to French in the smallest details and in a professional way. Why trust me? I am a professional and I have worked with several large companies and small businesses and even just agents all over the world and especially on the big freelance platforms and received praise from all over the world. I am a professional in managing after sales service on shopify and virtual assistant stores where it requires a bilingual or French native speaker I am really excited to work with you and on long term contracts Take care !!!!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Voice Recording
    Virtual Assistance
    English to French Translation
    Customer Service
    Cold Calling
    Writing
    Website Copywriting
    Canadian English Accent
    Data Entry
    General Transcription
    Proofreading
    Technical Translation
    Translation
    English
  • $5 hourly
    Hey there! Happy to see that you're interested in my profile! ;) If you're looking for an expert in customer support by phone, chat and tickets, you're in the right place! I am one of the best in the market place actualy. Are you Looking for someone - To assist in your Dropshipping Projects? - To Advise you for Rapid Business Growth? Yes, You are on the PROPER TRACK to find the right person who will work with an AIM to EXCEED your EXPECTATIONS with his Professionalism, Dedication, Punctuality on Every Single Task. ✴️ Why I'm PERFECT? 💯 Self-motivated, Honest & Highly-devoted to any Given Task 💯 Love to Face Challenges & Friendly enough to work as a team 💯 Always try to achieve the Best possible outputs from any Task 💯 Intend to build-up a STRONG LONG-TERM Working Relationship 💯 Committed to delivering Quality Service within the deadlines ✴️ Previous Working Experiences ✅ SHOPIFY, WooCommerce, eBay, Amazon, Magento, Etsy ✅ Plagiarism-Free Content / Copy Writing ✅ Writing Precise & To-the-Point Product Description ✅ YOUTUBE-FACEBOOK-INSTAGRAM Account Management ✅ Photo & Video Ad Content Creation ✅ Managing e-Commerce Stores of Different platforms ✅ Customer Service ✴️ Expert in - Adobe Photoshop - Camtasia Studio - MS Office (Word, Excel, Powerpoint)attested by ICDL certification. - Google Spreadsheet Kind wishes Abdel FOUSSENI
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Zendesk
    B2C Marketing
    B2B Marketing
    Translation
    Consumer Goods
    Shopify
    Administrative Support
    Technical Support
    General Transcription
    Customer Support
    Dropshipping
    IT Management
    Telemarketing
    Data Entry
  • $20 hourly
    Hello, my name is Guy-Landry, I am a graphic designer by training which allows me to design logos, posters, flyers, business cards and to make graphic animations (logo animation, text, visual object...etc) for advertising. I master the software Adobe After effect, Adobe Photoshop, Adobe Idesign, Adobe premier pro. You want a visual and dynamic work that stands out? A fluid and creative graphic design? Then I am your man. And I am ready to put all my knowledge and expertise at your disposal. Thank you
    vsuc_fltilesrefresh_TrophyIcon Email Support
    French
    German to French Translation
    Data Entry
    Copywriting
    Social Media Management
    Background Removal
    French to English Translation
    Data Collection
    Translation
    Photo Editing
    Graphic Design
    Adobe Photoshop
    Poster Design
  • $10 hourly
    Hello, Thank you for taking the time to view my profile. My name is Rene and I am a top-rated Plus freelancer on Upwork with a 100% satisfaction rating. I am a native French speaker with fluency in English, and I specialize in providing professional customer support for all inquiries and complaints. My expertise includes handling emails, live chat, order processing, refunds, cancellations, and management of PayPal and Stripe disputes, ensuring that customer issues are resolved quickly and efficiently while adhering to company policies. I have over 5 years of experience in digital marketing and blog writing, which allows me to bring a wealth of language skills and attention to detail to my role and ensures a quality experience for every customer. As a reliable, detail-oriented, and serious freelancer, I am confident in my ability to increase your sales volume through exceptional customer service. I am fully equipped to take on any task, whether it be managing your Shopify website orders, handling customer service inquiries via Gmail/Freshdesk/Zendesk, or responding to social media comments. Throughout my years of experience in technical support and customer service, I have honed skills such as patience, listening, clarity, positivity, time management, empathy, calmness, promptness, and persuasiveness, all of which are essential for providing quality customer support. I am always eager to learn and will familiarize myself fully with your product to provide the best possible support for your customers. In addition to my customer service expertise, I am also a skilled virtual assistant with experience in SaaS customer service. I have a strong track record of providing multilingual customer support, e-commerce customer service, and online customer support. I have excellent problem-solving skills and am highly professional, detail-oriented, and communicative. I am also able to handle conflict resolution with ease. With my language skills, time zone flexibility, and product knowledge, I am confident that I can be an asset to your business. Thank you for considering me for your project, and I look forward to the opportunity to work with you and help drive success for your business. Have a great day!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Shopify
    Ecommerce Support
    Prospect List
    Virtual Assistance
    Call Center Management
    Social Customer Service
    SaaS
    Customer Support
    Technical Support
    Customer Service
    Customer Satisfaction
    Online Chat Support
    French
    Sales & Marketing
  • $6 hourly
    Hello and Welcome to my profile!! I am a versatile professional specializing in customer service, data entry and accounting assistance.With a strong background in these areas, I am ready to bring my expertise to help effectively manage your business. :::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: ✔CUSTOMERS SERVICES: As a customers service specialist, my priority is to deliver exceptional customer experiences.I am capable of promptly and efficiently addressing their questions, concerns and requests.My main goal is to ensure customer satisfaction and maintain strong client relationships. 👉Zendesk 👉Freshdesk 👉Help Scout 👉Intercom 👉Salesforce service Cloud :::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: ✔DATA ENTRY I posses great precision and attention to detail, allowing me to efficiently handle data entry tasks. I can process and organize information in spreadsheets or databases, ensuring accurate and properly recorded data.I am also able to clean and verify data to maintain data integrity. 👉Microsolt Excel 👉Google Sheets 👉Trello 👉Airtable 👉Zapier :::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: ✔ACCOUNTING ASSISTANCE: Regarding accounting assistance, I am skilled in various tasks such as transaction entry, managing vendor and customer invoices, expense tracking, bank reconciliations and basic financial reporting.I am familiar with commonly used accounting software such as: 👉Quickbooks 👉Xero 👉Sage 👉Wave Accounting 👉Zoho Books :::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: ➡Versatility and Adaptability: I can quickly adapt to new tasks and effectively manage multiple responsibilities simultaneously. My versatility enables me to deliver high-quality results in different areas while meeting deadlines and objectives. ➡Confidentiality and Professionalism: I understand the importance of confidentiality in handling sensitive data.I am committed to maintaining the confidentiality and security of your company's information while conducting myself whith professionalism in interactions. :::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: If you are seeking a reliable, accurate and versatile professional for your customer service, data entry and accounting assistance needs, please feel free to contact me. I am excited to discuss your project and contribute to your success. ➡Time rang: plus de 45h/Week, ➡Availability: every day of the week including holidays and weekends. Thank you for taking the time to read my profile description, I look forward to the opportunity to collaborate with you !
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Freshdesk
    Zendesk
    AliExpress
    Quebec French Dialect
    Dropshipping
    Dropified App
    Customer Service
    Oberlo
    Virtual Assistant
    Intuit QuickBooks
    Accounting
    Invoicing
    Data Entry
    Zoho Books
  • $7 hourly
    Hello, Thank you for visiting my profile! My name is Kelvin, I am a native French speaker, and I am fluent in English. I have a university degree in business communication and project management. I have taken several trainings in SEO web writing, sales, and digital marketing. My experiences with Vipp Interstis Benin, Web & Cloud Benin, and EXPLOITS MOTIVATION COMPANY has allowed me to strengthen my skills in SEO web writing, marketing, and sales. My professional life is influenced by three words: loyalty, integrity, and punctuality. These words have always been my strength. I am a very reliable, dedicated, and hard-working person with a wide range of experience; all the projects I will carry out for you will be done with the highest quality and professionalism. I strive to take on new challenges, and I am committed to meeting all deadlines. Young, dynamic and talented, I am perfectly positioned to help you and your company make the most of digital marketing and social media to manage and optimize your conversions. As a virtual assistant, I can fully support and manage your activities and administrative tasks: ✅Traitement orders and emails ✅French Content Writing ✅ Translation and proofreading of your texts from English into French ✅ Live chat and comments on social networks ✅ Good mastery of the Shopify platform ✅ Customer Support ✅ Pay Per Click (Facebook ads...) ✅ Data entry ✅ Virtual support ✅ Email Support ✅ SEO Writing ✅ Transcription I am convinced that we will have excellent collaboration and that I will learn a lot from you. I can quickly learn the new software and tools needed for this job. Open to all negotiations, I can quickly adapt to the time difference. I would very much like to have the opportunity to make your life easier and to accomplish all the tasks you need. Why choose me? 100% customer satisfaction guarantee. Promised confidentiality Fast delivery time High-quality work Excellent communication skills Reasonable prices See you soon and write to me. Thank you very much. Kelvin
    vsuc_fltilesrefresh_TrophyIcon Email Support
    SEO Writing
    English to French Translation
    Administrative Support
    Data Entry
    Article Writing
    Content Writing
    Editing & Proofreading
    Article
    Blog Content
    Customer Support
    Social Media Management
    Sales & Marketing
    French
    Translation
  • $10 hourly
    Hello, Welcome to my profil. My name is Marius, i'm a french native speaker and fluent in English. My professional overview or objective here is to provide service needed by my clients and to do my best in each task that I take. My goal is to guarantee that my client gets a 100% satisfaction from whatever tasks they may require me to do. I dedicate myself to each task I am assigned in order to provide work that reflects quality and professionalism. Can work as a: - Customer Support Representative - Chat or Email Support - Technical Support Very familiar with: - Gorgias - Zendesk - FreshDesk - Shopify - Gmail - Facebook ang Instagram Management - Community management - PayPal disputes - Google docs I can work well under minimum supervision, receptive to feedback, and always aim to exceed expectations. Working in my clients to grow their business is my main goal. I am helping them to step on the gas and win the race! Give them more time with their family and lessen the stress. I enjoy exploring new avenues of improvement. I always want long term relationships with my clients, and I value every project that has been given. I offer also translation from English to French to develop market in the French speaking area. My rate usally depend on the type of the translation, the deadline and the words amount. Feel free to contact me with any questions you may have! Best Regards!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support Plugin
    English to French Translation
    Telemarketing
    Customer Service
    Shopify
    Product Knowledge
    Order Tracking
    Email Communication
    Portuguese
    English
    French
  • $5 hourly
    Hello, Thank you for visiting my profile I really appreciate your interest in my profile. As a customer service expert, webmarketing specialist and virtual assistant, I am the ideal person to provide you with high quality work in a fast turnaround time! My mother tongue is French. I work as a VA, customer service and social media manager. I have knowledge in drop-shopping, customer management, social media management and virtual assistance administrative, personal and other ... I have followed several trainings on digital sales and marketing, and the experiences gained within Pia Market, Média contact and FreeMarket have allowed me to strengthen my skills in marketing strategy, customer management and social media. I have a proven competence in social networks and customer management. I have already managed the customer service of several online stores while working in the digital agency ExploitMotivation; which gives me a perfect knowledge and control of the stores under Shopify, Woo commerce, the mastery of e-commerce on Amazon, Ebay; a thorough knowledge of administrative tools such as google suite, google sheet, google docs and many others. My skills : - Positive, empathetic and professional attitude towards customers at all times. - Respond quickly to customer requests. - Communicate with customers through different channels. - Recognize and resolve customer complaints - Ensure customer satisfaction and provide professional assistance. - Reply to customer emails/tickets. - Customer support/service (Shopify, AliExpress, Gmail, Zendesk and Freshdesk) - Administrative support (Excel, Word, PowerPoint, WordPress, Google spreadsheet and Docs) - Pixel Facebook - Data entry - Research on the Internet/Web - Community Manager ( Facebook, Twitter, Instagram...etc. ) I am available to work full time and willing to learn new things. I am open to your opportunities and your business. Do not hesitate to contact me and let me know your needs. I am negotiable on price. Very enthusiastic about the work I do, I am very happy to learn a lot from you. Do not hesitate to contact me!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Communication Etiquette
    Proofreading
    Data Entry
    Sales
    Telemarketing
    Product Knowledge
    Customer Support
    Order Tracking
    French
    Zendesk
  • $10 hourly
    Dear client, You are about to read the profile of a professional and versatile freelancer with 3 years of experience in taking care of customers and general virtual assistance. Putting your client’s needs first and understanding their concern are my main motivation to have my job done efficiently. My name is Inès. I’m a French native speaker with a fluent level in English. I am dynamic, proactive, responsible and always ready to take on challenges. Furthermore, I guarantee the satisfaction of your customers and provide you with high-quality work with a quick turnaround time! From my background and my experience, I do know the customer's value. Moreover, I have a perfect mastery of the latest e-commerce and drop-shipping tools (Shopify, Gorgias, Gmail, Outlook, Dsers, AliExpress, Zendesk, and Freshdesk). I am looking for both long-term and short term contracts. I am eager to help. Here are my skills: ✅ Respond to customer requests on Zendesk/Freshdesk/Gorgias ✅ Virtual Assistance ✅ Data Entry ✅ E-commerce management ✅ Community Manager ✅ WordPress How can I help you? Feel free to contact me and let me know your requirements! Cheers.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Zendesk
    Editing & Proofreading
    Administrative Support
    Customer Service
    Customer Satisfaction
    Content Writing
    Customer Support
    Sales
    Google
    Shopify
    Online Chat Support
    Search Engine Optimization
  • $5 hourly
    I am an enthusiastic person who takes a lot of pleasure in my work, with more than 6 years of professional experience as a Customer care, Marketer, Community manager, Virtual assistant, Social Media Manager etc.. I've had this experience working for start-ups, banks, private individuals and on Upwork; If you have any projects in the following areas, please contact me so that we can talk: -Content strategy - Blogging - Marketing strategy - Digital marketing - Customer service - Virtual assistant - Community manager - Canva - Youtube - Facebook - LinkedIn - Tiktok - Instagram - Social networks - Content creation - Video editing - Video analysis Je suis une personne enthousiaste qui prends beaucoup de plaisir à faire son travail, avec plus de 6ans d'expérience professionnelle en tant que Customer care, Marketeur, Community manager, Virtual assistant, Social Media Manager etc. J'ai pu avoir ces expérience en travaillant pour des Starts-up, des Banques, des particuliers, et sur Upwork; Si vous avez des projets dans les domaines ci-après, je vous prie de me contacter pour qu'on échange: -Stratégie de contenu - Blog - Stratégie marketing - Digital marketing - Customer service - Virtual Assistante - Community manager - Canva - Youtube - Facebook - LinkedIn - Tiktok - Instagram - Réseaux sociaux - Création de contenu - Montage vidéo - Analyse vidéo
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Email Communication
    French
    Personal Administration
    Digital Marketing Strategy
    Administrative Support
    Marketing
    Social Media Management
    Social Media Account Setup
    Customer Service
    Online Chat Support
    Community Management
    Marketing Strategy
    Data Entry
  • $6 hourly
    Hi! I am Laurette. I am here to help you with French transcriptions, proofreading, data entry and PDF conversion into Microsoft Word. Having more than 5+ years of experience in the field is the key to providing only accurate work. My background is in transcription, having worked on various projects in the fields of business, science, law, medical, legal, general and academic transcripts. I am a perfectionist by nature and have a strong sense of responsibility, along with being a hard-working, detail-oriented, and communicative person. As a writer, I can create content optimized for websites, sales, private blogs and any other platform. Whether you are looking to reach the top of Google's search engine, or list your services, or create content for your site, I am available to help you! With my vocal talents, I can make recordings in English (language learned), French (Official and work language in Benin ), fongbe (mother tongue), adjagbe (local language), minan (Learned language). I am extremely reliable and able to work with minimal supervision. My schedule is flexible, and I am able to give regular updates on the status of my work output. I am determined to deliver projects before meeting the deadline, and aim to provide a high level of satisfaction to clients. I never take action on something if I'm not 100% confident about it. I will deliver all your given task in the highest quality. I look forward to reading you.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Satisfaction
    Zendesk
    Scheduling
    Content Writing
    English to French Translation
    French English Accent
    Singing
    Online Chat Support
    Editing & Proofreading
    SEO Writing
    Voice Acting
    Data Entry
    General Transcription
    French
  • $5 hourly
    Je suis Albert, un assistant administratif avec plus de 3 ans d'expérience. Je suis là pour vous aider à gérer vos tâches afin que vous puissiez passer plus de temps à faire ce que vous aimez. Je fournirai des services de soutien administratif aux entreprises et/ou aux particuliers (en Français ou en Anglais) de manière efficace. Mes services : montage de projets, gestion de SAV, saisie des données, rédaction, communication, contrôle, analyse La flexibilité, la fiabilité, la rigueur et le travail acharné sont mes principales qualités qui seront alors un atout majeur pour votre entreprise. Je suis donc impatient de travailler avec vous, je serais heureux de vous aider à développer et à faire croître votre entreprise ! I'm Albert, virtual assistant with over 3 years of experience. I'm here to help you manage your tasks so that you can spend more time doing what you love. I'll provide administrative support services to businesses and/or individuals (in French or English) in an efficient manner. My services: project management, after-sales service management, data entry, copywriting, communication, control, analysis Flexibility, reliability, rigor and hard work are my main qualities that will be a major asset for your company. I'm looking forward to working with you, I'll be happy to help you develop and grow your business !
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Adobe Premiere Pro
    Wix
    Canva
    Administrative Support
    Dropshipping
    Communication Skills
    Customer Support
    Customer Service
    Copywriting
    Ecommerce
    Email Marketing
    Data Entry
    Microsoft Word
  • $5 hourly
    Hello and welcome to my Upwork profile! If you are looking for a virtual assistant who is passionate about administrative tasks, data entry, internet research, video editing, translation, transcription and subtitling, you have come to the right place. I am a professional, dynamic and determined virtual assistant with several years of experience in the administrative field. My goal is to provide high quality services to all my clients, meeting deadlines and providing clear and effective communication throughout the collaboration. I am able to enter data quickly and accurately, search the internet for relevant and quality information, translate documents into multiple languages, transcribe audio or video files, and create subtitles for videos or films. I can also perform simple video editing tasks for my clients' projects. As a French speaker, I am perfectly comfortable with the French language, which allows me to provide professional quality translation and subtitling services for French projects. In addition, I am also proficient in English and other languages, which allows me to work on multilingual projects. I am a proactive and responsible person who takes the initiative to solve problems and improve processes. I am also very organized and able to handle multiple tasks at the same time, while maintaining attention to detail and quality. If you are looking for a dedicated, reliable, and skilled virtual assistant to help you achieve your goals, please feel free to contact me to discuss your project and how I can help make it happen. I look forward to working with you and contributing to your success.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Audio Transcription
    Translation
    Subtitles
    Facebook Ad Campaign
    Video Transcription
    Communications
    Photo Retouching
    Video Color Correction
    Pitch Correction
    Data Entry
    Customer Service
    English
    French
  • $15 hourly
    Je suis une professionnelle passionnée par l’assistance de direction et le marketing numérique. J’ai suivi une formation universitaire en marketing et assistance de direction, qui m’a permis d’acquérir des compétences solides en gestion de projet, coordination de bureau, communication, recherche de données et création de contenu. Grâce à mes compétences et mon expérience, j’ai travaillé avec des entrepreneurs, des propriétaires de petites entreprises et des professionnels indépendants pour fournir une assistance administrative et marketing de qualité. Je suis une communicatrice efficace et organisée, et je suis toujours prête à aller au-delà pour m’assurer que les besoins de mes clients sont satisfaits. Si vous cherchez un professionnel fiable pour vous aider à gérer votre entreprise, je suis là pour vous aider. En tant qu’assistante de direction ou assistante virtuelle et marketing, je suis capable de fournir une large gamme de services pour vous aider à atteindre vos objectifs. Contactez-moi dès maintenant pour discuter de la façon dont je peux vous aider à développer votre entreprise.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Email & Newsletter
    Virtual Objects
    Customer Support
    Data Entry
    Virtual Assistance
  • $15 hourly
    Es-tu à la recherche d’un professionnel ? Je suis Cynthia. Après avoir travaillé pendant plus de huit (08) ans au poste d’assistante particulière dans une grande institution au Bénin, je souhaite mettre mes expériences au service d’autres entreprises ou particuliers. J’ai une formation de base en communication et effectué plusieurs formations parallèles en Assistanat. Je maîtrise parfaitement les logiciels tels que Word, Excel, Powerpoint ainsi que des notions en Photoshop, Illustrator et I design dans lesquels j’ai reçu des formations. J’ai également un très grand talent rédactionnel. Je suis soucieuse du travail bien fait et respecte toujours mes délais. A la recherche de nouveau défis, je suis sans aucun doute celle qui vous faut pour la réalisation de vos tâches. Je suis également habituée aux tâches liées aux services après vente notamment dans le domaine du E-commerce. Je suis habituée à la suite des outils utilisés dans ce domaine tel que Gmail, fleshdesk, zendesk 360.... Je connais bien l'environnement de Shopify. J'ai eu à travaillé en tant que chargée du service après vente sur les projet d'E-commerce hors ligne. Je suis nouvelle sur cette plateforme et donc prête à démarrer avec n'importe qu'elle tâche, histoire de bâtir une réputation. English description --------------------------------------------------------------------------------------------------------------- Are you looking for a professional? My name is Cynthia. After having worked for more than eight (08) years as a private assistant in a large institution in Benin, I would like to put my experience at the service of other companies or individuals. I have a basic training in communication and have completed several parallel trainings in Assistancy. I have a perfect mastery of software such as Word, Excel, Powerpoint as well as notions in Photoshop, Illustrator and I design in which I received training. I also have a great talent for writing. I am concerned about a job well done and always respect my deadlines. Looking for new challenges, I am without a doubt the right person for your tasks. I am also used to tasks related to after-sales services, especially in the field of E-commerce. I am used to the tools used in this field such as Gmail, fleshdesk, zendesk 360.... I am familiar with the Shopify environment. I've had to work as a service manager on offline E-commerce projects. I am new to this platform and therefore ready to start with any task, just to build a reputation.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Administrative Support
    German to French Translation
    Customer Support
    Community Management
    French to English Translation
    Customer Experience
    Customer Service
    Online Chat Support
    French
  • $15 hourly
    Check out season 1 of the Work Unlocked podcast, where you’ll hear freelancers and clients talk about the world of business in general and Upwork in particular.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Microsoft Excel
    Microsoft Word
    Customer Service
    French
    Freshdesk
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