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Hire the best Email Support Freelancers in Florianopolis, BR

Check out Email Support Freelancers in Florianopolis, BR with the skills you need for your next job.
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Clients rate Email Support professionals
Rating is 4.7 out of 5.
4.7/5
based on 112 client reviews
  • $12 hourly

    • 5.0/5
    • (7 jobs)
    Do you need more time to serve your customers? And that's why you're getting complaints, and that's causing stress and loss of profit for your company? Don't worry, I'm an expert in solving this problem. As I've been working as a customer success for large companies with many customers for two years, I've encountered this problem several times. So, I developed excellent skills in customer service and quality. In addition to practical experience, I did training in ​​customer success. With that, I have more significant baggage, adding theoretical and practical methodologies and applying them to your market. My biggest focus is your customer's success because happy customers buy more from your brand. My approach is to analyze your company's scenario, research competitors and your persona, and identify the biggest service problem to solve it from the root and reduce the loss of profit. 🤝🏻 What can you expect from my work: • More time for you to focus on planning and managing the company's profits • Service to all customers with attention and care • Increased customer engagement with your brand • Decreased cancellations and complaints • More loyal customers buying more 📊 See the results I have already delivered to other companies: • I was responsible for 68% of upsells in the customer success area at Arbo in the first three months as an employee • Third largest revenue generator in the area for several consecutive months. • Served a healthy base of 80 to 120 consecutive customers. • I founded the customer success area in two companies, in one of them, I structured the onboarding and ongoing stages, and in the other, just the onboarding stage (new names) • Structured customer health monitoring process via Google Sheets and Hubspot. 🚀 My services: • Customer service via chat, email, and video calls to answer questions and plan loyalty strategies. • Proactive contact with customers in personalized cadences according to your niche and customer. • Structuring a customer journey, from form and frequency of contact to developing retention and upsell strategies. • Feeding spreadsheets and managers such as Hubspot, Trello, Notion, etc., of all contacts with each client. 👩‍🎓 My certificates: • Business Communication • Customer Success Training • Customer Success: How to win and keep customers • Customer service • Introduction to Customer Success • Organizational Process Management • Quality in Customer Service 💻 Skill with tools: Google (email, calendar, sheets, docs), Hubspot, Jyra, Notion, Trello, Clickup, Discord and Slack.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Virtual Assistance
    Customer Service
    Administrative Support
    Customer Onboarding
    Email Communication
    Online Chat Support
    Data Entry
    CRM Software
    Customer Support
    HubSpot
    Microsoft Office
    Portuguese
    Customer Relationship Management
    Client Management
  • $15 hourly

    • 5.0/5
    • (9 jobs)
    Being a stakeholder in a restaurant, a construction company, and in Import/Export businesses provided me with the privilege to work closely and relate to people from a vast range of backgrounds and fields. For several years, owning and managing successful companies developed a sense of responsibility and necessity for due diligence in every decision. Remotely, I act as a freelancer to SaaS and eCommerce companies with, especially, Latin American clients/markets for the last seven years. My responsibilities are to provide customer support, translationa, and localization of marketing materials, web content, among other administrative tasks. I am a very outgoing and communicative person. It is easy for me to find new opportunities and nourish new partnerships. I have a fully equipped and quiet home office with dual-screen (Notebook + 29" ultra-wide monitor), printer, scanner, 300 Mbps fiber optic internet connection.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    eCommerce
    Brazilian Portuguese
    Mexican Spanish Dialect
    Online Chat Support
    Customer Retention
    Customer Service
    Administrative Support
    Customer Satisfaction
    Client Management
    Customer Support
    Brazilian Portuguese Dialect
    English
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    I am an experienced translator. Born in Brazil, graduated in English at CNA. Lived in Australia to finish highschool and to improve my english. Studied spanish afterwards, during the business degree. I have previous experience with transcript and translation jobs, I'am passionate about languages. I am organized and always like to put some good effort on the projects I'm working with. I always ensure I deliver quality results ahead of the deadline, can easily take new tasks/instructions. Available to work right now !!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Entry
    Customer Support
    Virtual Assistance
    Customer Experience
    English to Portuguese Translation
    Communications
    Proofreading
    English
    Caption
    Subtitles
    Translation
  • $5 hourly

    • 5.0/5
    • (1 job)
    I have been working for over 10 years an administrative, costumer server and sales. I discovered the freelance plataform upwork 1 month ago and I'm provide my services full time. I am a very strong and independent women, very creative and hard worker. I have also great communication skills that always bring me the energy to enjoy and follow new projects. As a dreamer I love to sell new ideas or helping to support them . At the same time I am very concern about my costumers and that means I am honestly great with costumer support. I have skills with social networks, typing and sales and native portuguese. I can help!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Portuguese Sign Language
    Direct Sales
    Portuguese
    Online Chat Support
    Social Media Page Setup
    Virtual Assistance
    Social Media Content
    Script Revision
    Typing
    Data Entry
  • $10 hourly

    • 5.0/5
    • (1 job)
    I'm interested in maintaining a good work environment i'm also Interested in any type of job that i could logically do based on my background and experience not only my degree , I'm up for anything. i have some good experience with computer hardware and solving computer problems I'm also good with reservations and sheets
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Ecommerce Support
    Remote Connection Support
    Desktop Support
    Management Accounting
    Business Management
    Management Skills
    Accounting Basics
    Data Entry
  • $15 hourly

    • 5.0/5
    • (34 jobs)
    Over 4 years of experience as Professional photographer and photo retouch, I have extensive experience retouching fashion and beauty images, weddings, product shots a lifestyle images. As a full-time Upwork freelancer specialized in photo editing with Photoshop and Lightroom, my services provides a high quality result and a quick turnaround for my clients always paying attention on details. Some of my retouching skills include but are not limited to: removal/replacement background or objects, color correction, smoothing wrinkles, cropping, skin smoothing, stray hair removal. My expertise areas are: • Lightroom • Photoshop • E-commerce retouching • Studio photography • Wedding photography • Photo manipulations • Fashion retouching • Jewelry retouching Would be a pleasure if you share your ideas with me and, no matter how small, large, simple or complex your project is, together we can find the best way to realize/improve it.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Beauty
    Wedding Photography
    Technical Support
    Product Support
    Online Chat Support
    Customer Support
    Adobe Photoshop Lightroom
    Adobe Photoshop
    Microstock Photography
  • $20 hourly

    • 0.0/5
    • (1 job)
    Im a responsable, hardworking person. I love the team work but Im also very independent. I learn fast and love new chalenges.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Entry
    Interpersonal Skills
    Customer Support
    Internet Research
    Order Tracking
    Time Management
    Communication Etiquette
    Answering Product Questions
  • $7 hourly

    • 0.0/5
    • (1 job)
    Photographer and reporter. Investigator. Specialist Museography of Art. Content creator. Social media, Experience in customer service,Electronic Visit Verification, polls, booking a hotel, live chat support
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Order Tracking
    Website Navigation
    Social Media Website
    Website Content
    Interpersonal Skills
    Website Copywriting
    Order Entry
    Communication Skills
    Communication Etiquette
    Answering Product Questions
  • $10 hourly

    • 0.0/5
    • (1 job)
    I am very responsible with my work and I have a great sense of belonging to the company. I love to learn new things and I am a fast learner, I like team work and I have worked in multidisciplinary teams, but I am also very independent. I have good communication skills and I can work under pressure and I always try to do my job the best possible.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Interpersonal Skills
    Sales Presentation
    Procedure Development
    Data Entry
    Environmental Science
    Client Management
    Customer Experience
    Community Management
    Communication Skills
    Customer Development
    Sales
  • $5 hourly

    • 0.0/5
    • (1 job)
    Desarrollador de software, creo los recursos que permiten al sistema operativo manejar programas y aplicaciones
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Chat Support
    Server
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    🔍Are you missing opportunities due to high demand from unserved customers? 💻Are you overloading your customer service department? 🕓Is your waiting time making your customers unhappy? ⬇️From now on, consider me your business partner. With a professional career of more than 30 years, serving the public, with the aim of creating exceptional experiences that leave a lasting impression on its customers, generating loyalty and growth for their businesses. 💵I guarantee to add value to the company, with a strategy to help your clients achieve their goals and achieve satisfaction, so that you are free to take care of and focus 100% on your company's profits. These are benefits for you ⭐ Get higher customer satisfaction ⭐ Exponential company growth ⭐ Security that your company is being well represented, someone who wears the shirt. ⭐ Time for you to think about expanding and earning more for your business ⭐ Increase your brand recognition ⭐ The main asset of any company, the loyalty of its customers ⭐Together We'll Make a Difference If you're thinking about taking your business to the next level, I'm the right person. Do you know what benefits you will have when you hire me ⭐ I provide ongoing support during the conversation until the issue is resolved ⭐ 4/7 customer service coverage whenever you need it. ⭐ I can handle multiple situations simultaneously. ⭐ Can serve different time zones, which can help expand customer base ⭐ Improve efficiency and productivity in customer service 🚨Want to continue the conversation call me on chat
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Ebay Dropshipping
    Amazon Dropshipping
    Ecommerce Support
    Customer Service Chatbot
    Telemarketing
    Client Management
    Customer Relationship Management
    Consumer Profiling
    CRM Software
    SMS
    WhatsApp
    Customer Service
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