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Hire the best Email Support Freelancers in California

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Clients rate Email Support professionals
Rating is 4.8 out of 5.
4.8/5
based on 261 client reviews
  • $32 hourly

    • 5.0/5
    • (21 jobs)
    As a seasoned Customer Service Representative with an Associate Degree in Social and Behavioral Science, I bring a strong foundation in communication and a proven track record of enhancing customer interactions through technology. Specializing in CRM platforms like Freshdesk and Zendesk, I have improved customer satisfaction rates by 35% in previous roles by streamlining service processes. My career includes significant experience with high-profile clients like TSA, MYDCT, and Chegg, where I have excelled in roles that required managing multiple communication channels including chat, email, and social media, as well as hosting engaging Zoom webinars. I am adept at handling complex customer queries, prioritizing tasks, and meeting ambitious deadlines. I am proficient in a comprehensive suite of tools including Google Suite, Shopify, Stripe, Monday.com, ZoHo Desk, HubSpot, Microsoft Office, and Slack. These tools have enabled me to deliver effective support and forge strong customer relations across various industries. Committed to delivering exceptional service, I focus on empathetic communication and tailored solutions to ensure a positive and seamless experience for each customer. I am eager to bring my expertise and enthusiasm to your team and contribute to your success. I invite you to view my introduction video to get a better sense of my professional capabilities and communication style. I am available for projects and can adjust my schedule to align with different time zones and deadlines. I look forward to the opportunity to discuss how I can contribute to your team with top-tier customer service solutions.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Shopify
    Answered Ticket
    Interpersonal Skills
    Customer Support
    Product Knowledge
    Online Chat Support
    Customer Service
    Inbound Inquiry
    Ticketing System
    Administrative Support
    Freshdesk
    Zendesk
    Email Communication
  • $34 hourly

    • 5.0/5
    • (2 jobs)
    💻Tech Stack •AI tools - Gemini Bard, Bing Co-Pilot, Phind ChatGPT-4 •Loom, Zoom, Around, Discord, Slack •Google Workspace, Microsoft Office 365 •Moodle, DocuSign, SignNow, Last Pass, OneNote, Canva, Dropbox, Envoy, LG Pass •PhantomBuster, Airtable, Notion, Trello, Freshworks CRM, Qwilr •Sage, QuickBooks, ADP, PeopleSoft, Ellucian Banner ERP, Aeries, SEIS, Tyler Munis 📚Soft Skills Communication ✨ Organized✨ Time Management✨ Adaptability✨ Problem-Solver ✨ Empathizer ✨ Critical Thinker✨Creative ✨Collaborator ✨ Client Focused✨ Negotiation Skills ✨ Sourcing My work approach showcases my ability to operate with an entrepreneurial mindset. Smooth in bringing the teams, processes, resources and business goals in alignment. Relationship builder, cross functional collaborator and effective communicator. Always working toward the end goal of the stakeholders to meet project timelines and deliverables within budget. 📌Proven ability to manage competing priorities in a busy environment. 📌Proficient in using AI tools (i.e. ChatGPT, Bard) for customer interactions, and business process optimization 📌Possess tech savviness, known as being organized while excelling at multitasking. 📌Collaborative communicator, quick learner on new platforms, stickler for details. 📌Proficient in ghostwriting, crafting content in various styles and tones. 📌Proficient in designing engaging slide decks/powerpoint presentations. 📌Competent in creating visual elements using Canva for presentations and marketing materials. 📌Experienced in event management, coordinating logistics and ensuring smooth execution. 📌Effective organizer, adept at structuring tasks and information logically. 📌Skilled in scheduling and calendaring, managing appointments and events efficiently. 📌Ability to download a password keeper for shared account information. 📌Capable of inbox management, maintaining organized and efficient communication.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Business Development
    Administrative Support
    Relationship Management
    Customer Service
    Email & Newsletter
    Content Writing
    Calendar Management
    Zoom Video Conferencing
    Email Template
    Technical Writing
    CRM Software
    Ghostwriting
    Canva
    Microsoft PowerPoint
  • $45 hourly

    • 5.0/5
    • (10 jobs)
    I am a bilingual (English and Chinese), versatile, experienced professional specializing in List-Building, Online Research, Lead Generation (Cold Emailing, Appointment Setting), and Virtual Admin Assistance. I am proficient in a variety of software programs, including: Microsoft Office (Word, Excel, Powerpoint), Google Docs, Google Sheets, Google Analytics, Asana, Slack, Clickup, Adobe, Final Cut Pro, LinkedIn Sales Navigator, Apollo, ZoomInfo, Hunter.io, BuiltWith, SEMrush and Instantly.ai, etc - List Building I have successfully employed cutting-edge tools and techniques to identify potential leads, ensuring precision and current data. Tools such as Hunter.io, LinkedIn Sales Navigator, and Apollo have been integral to my list-building strategy. These resources have enabled me to compile comprehensive lead lists with verified email addresses tailored to specific campaign requirements. - Online Research My proficiency in online research extends beyond lead generation. I can dive deep into the vast ocean of online information to extract valuable insights and data. This skill set has proven invaluable in various professional contexts, allowing me to provide clients and organizations with accurate and up-to-date information. - Lead Generation (Cold Emailing, Appointment Setting) As an expert in lead generation and appointment setting, I employ advanced tools like Hunter.io, LinkedIn Sales Navigator, and Appolo to obtain precise and current data, complete with verified email addresses tailored to your needs. Moreover, I can leverage instantly.ai's email software to give clients a reliable and efficient platform for their cold emailing requirements. Your outreach campaigns can be streamlined with customized email templates, automated follow-ups, real-time tracking, and analytics, enhancing efficiency and improving outcomes. As a former Marketing Manager at Marcus Evans, a prominent global media and business intelligence company, I have honed my skills in identifying and connecting with potential leads that fit a target audience. With my expertise in gathering and analyzing data, I can efficiently generate a list of high-quality information that aligns with your specific business goals. I have spearheaded lead generation initiatives and outreach efforts targeting top executives at Fortune 500 companies, achieving consistent lead generation and revenue growth. Additionally, I successfully built and managed a team of marketing professionals responsible for digital marketing and lead generation. With my experience and track record of exceeding targets by 30% every quarter, I can help your business achieve similar success. - Virtual Admin Support I bring unique skills as an experienced Freelance Production Manager in the film and TV industry. I have a proven track record of managing complex budgets, schedules, and crews for major television shows and commercials while ensuring compliance with all necessary regulations. I have successfully managed teams and coordinated multiple projects, which has honed my ability to prioritize tasks and maintain attention to detail. As a virtual admin assistant, I can utilize these skills to assist you in managing your daily tasks, organizing your schedule, and keeping you on track. With my extensive experience working with major brands and high-profile clients, I can represent you and your company with professionalism and integrity. You can expect a dedicated and reliable professional who can efficiently manage your tasks and help your business grow. With my experience and skills, I am confident that I can positively impact your business operations and support your goals. Let's work together to take your business to the next level.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Google Docs
    LinkedIn Sales Navigator
    Apollo.io
    Cold Email
    Lead Generation
    Email Campaign Setup
    Adobe Creative Cloud
    Keynote
    Light Bookkeeping
    Asana
    Microsoft Office
    Chinese
  • $31 hourly

    • 5.0/5
    • (119 jobs)
    Continuously working on Upwork jobs for a long time as a freelancer working individually and/or as part of a team. Many years of experience running a successful virtual/administrative support business from my home office. Extensive experience working with patients and medical professionals as well as insurance companies and helping small businesses. Expert in customer service having worked in the industry for many years. Available part-time (10-15 hours a week only right now). Strengths: Virtual Assistant/Personal Assistant - Upwork (numerous jobs) Real Estate Transaction Coordinator - Upwork Medical/patient scheduler - Front office/client success specialist - Upwork Medical claim follow up with insurance companies for families on Upwork Medical billing Medical transcriptionist Customer care specialist Phone handling - (Interactions with customers/patients) Cold/Warm calling using CRM systems Subject Matter Expert - Upwork - Completed numerous testing assessments for Indeed Call Center - Upwork - (Enrollment Manager/Medical Screener) - patients Call Center - Medical patient care, customer support Product review/marketing feedback Mystery/Secret Shopper (10 years experience) Virtual Assistant 28 years of experience. Programs used: Outlook, Excel, Word, Google Docs spreadsheets and Calendar, Hubspot, Acuity (scheduling), Web PT (EMR), Heno (EMR), Dialpad (phone software), Aircall (phone software), I Plum (Phone software), Skype For Business, Google Voice, Slack, Microsoft Teams, Go High Level. Medical Billing Software: Magellan, Optum, Availity.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Feedback Documentation
    Phone Support
    Cold Calling
    Administrative Support
    Data Entry
    Microsoft Excel
    Communication Etiquette
    Lead Generation
    Scheduling
    Customer Support
    Medical Billing & Coding
  • $31 hourly

    • 4.6/5
    • (25 jobs)
    Are you tired of mediocre customer service and administrative support? Look no further! My goal is to provide you with top-notch support to make your business runs smoothly. I am committed to delivering exceptional customer service and administrative support and treat your business as my own. I utilize the latest software and technology to streamline processes and workflows, which will allow you to focus on what really matters the most - growing your business. Whether you need help with managing calendars, scheduling appointments, or enhancing the customer experience and satisfaction, I've got your back! I know that every business is unique, so I'm committed to learning and providing customized support that caters to your business needs. Benefits of my services: ⭐️ Exceptional customer service that exceeds expectations ⭐️ Streamlined administrative support that boosts productivity ⭐️ Knowledge of the latest technology and software for efficient workflow management ⭐️ Personalized support tailored to your business needs I would love to connect to see if this would be a good fit. Please feel free to reach out so we can chat! Looking forward to helping your business thrive.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Light Project Management
    Ecommerce
    Gorgias
    Online Chat Support
    HubSpot
    Google Docs
    Shopify
    Administrative Support
    Customer Service
    Customer Relationship Management
  • $18 hourly

    • 5.0/5
    • (5 jobs)
    Highly proficient in data entry and customer support. Extremely detail oriented and great with time management. Provides exceptional customer experience.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Product Knowledge
    Communication Etiquette
    Interpersonal Skills
    Time Management
    Email Communication
    Data Entry
  • $20 hourly

    • 4.5/5
    • (31 jobs)
    Ready to boost your brand's growth? I'm here to power up your brand with great customer service! 🔥 🏆 I have over 10 years of experience in Customer Service and Operations Management. 🥇 I'm the Customer Service Specialist you need! Your time is valuable, so I've listed how I can help you: ✨📩 EMAIL & LIVE CHAT SUPPORT ✦ I'll improve customer satisfaction with well-crafted and timely email and live chat responses. I'll make your customers feel welcome, encouraging them to engage with your brand confidently. ✨⚙️ ORGANIZATION SETUP & ADMIN ✦ I can enhance your account by managing store integration, setting up views, writing macros, configuring rules, automating tasks, and handling customer service. ✨💸 RETURNS & REFUNDS ✦ I'll build lasting customer relationships through efficient returns and refund management, ensuring a hassle-free experience even if their first purchase didn't meet their needs. This can turn unhappy customers into loyal ones. ✨📲 SOCIAL MEDIA ENGAGEMENT & MODERATION ✦ I'll boost your reputation by carefully handling your customers' comments and messages on social media, humanizing your brand and building trust. ✨⭐ FEEDBACK & REVIEWS ✦ I'll improve customer loyalty by listening to feedback and reviews, responding gracefully to criticism, and showcasing that their opinions matter. ✨🔃 DISPUTE RESOLUTION & CLAIMS ✦ I'll handle disputes tactfully, ensuring smooth resolutions for your business and customers. ✨📃 MACROS/EMAIL TEMPLATES ✦ I'll maintain quick, consistent, and accurate responses with tailored templates. 🕒 I can also save you time by managing admin tasks. I'm the specialist your business needs. Just send me a quick message to discuss how I can tailor my customer service to suit your needs best. 😊 Let's talk and collaborate!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Onboarding
    Email
    Customer Satisfaction Research
    Social Customer Service
    Data Entry
    Google Sheets
    Transferring Phone Calls
    Customer Support
    Customer Service Chatbot
    Email Communication
    Scheduling
    Virtual Assistance
    Customer Service
    Phone Support
  • $125 hourly

    • 5.0/5
    • (150 jobs)
    Hi, I'm Brad, also known as the InboxGenius. I am a highly skilled professional who is known for delivering exceptional results. Throughout my career, I have successfully collaborated with over 130+ clients on the Upwork platform, maintaining an impeccable track record with a flawless 100% job success score. My expertise lies in resolving complex email deliverability challenges, executing seamless email migrations, addressing corporate email deliverability issues, monitoring and actioning DMARC reports, and providing fully managed cold email campaigns without any involvement required on your part. I cordially invite you to schedule a consultation call, where we can further acquaint ourselves and discuss how InboxGenius can help you.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Migration
    Network Security
    Information Security
    Technical Support
    Google Workspace
    Email
    Network Administration
    Email Deliverability
    WordPress
    SMTP
    Cloud Migration
    Security Engineering
    IT Management
    Windows Server
    Office 365
  • $30 hourly

    • 5.0/5
    • (10 jobs)
    As a seasoned BPO Professional for more than 18 years, I have been an efficient and confident Customer Service Support, Team Lead and Quality Specialist with demonstrated experience working in the telecom. software, sales, corporate health and food. I have gained vast knowledge and skills in Customer Support and Administrative Support. My work experiences has equipped me to be a leader, a follower and an effective communicator with a keen ability to listen and react to diverse customers. I thrive on challenges and am capable of responding to your needs as they change. I thrive on interacting with people and can build strong relationships in the workplace where I can give and receive guidance from other successful members Please see projects and portfolios handled outside Upwork: • T-Mobile USA – Customer Service and Quality Assurance for Telecommunications • T-Mobile USA - Team Lead - Financial and Collections Inbound • AT&T SE and DirecTV - Inbound Customer Service and Sales, Subject Matter Expert • Satoyu Trading Singapore - Sales, Trading and Merchandising - Field and Clerical • Microsoft – Customer Service and Quality Specialist -Technical Support Inbound and Chat •Fitness Passport Australia- Customer Service Account Management - Corporate Health Service
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Google Calendar
    BPO Call Center
    Customer Support
    Administrative Support
    Customer Service
    Online Chat Support
    Technical Support
    Multitasking
    Phone Support
    Debt Collection
    Quality Assurance
    Time Management
  • $17 hourly

    • 5.0/5
    • (18 jobs)
    Hello! My name is Collin and I'm here to help you with your next project. I am a native English speaker, living in the Los Angeles area. I have a Master's degree in Education and am a school teacher during the year. I spent 3 years as a customer service agent (email and chat) before entering the world of education. My typing speed is approximately 75 Words Per Minute, meaning I can deliver faster results in less time. My hourly rate may be slightly higher than others, however, I work quickly and efficiently to get the job done. I'm looking forward to connecting with you soon!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Website Optimization
    Product Knowledge
    Email Communication
    Web Host Manager
    Customer Service
    cPanel
    Customer Support
    On-Page SEO
    Education
    Zendesk
  • $25 hourly

    • 4.6/5
    • (9 jobs)
    A skilled communicator, able to maintain sensitivity, establish rapport with members of diverse groups and promote symmetry. Highly organized and independent ; able to effectively coordinate tasks to accomplish projects with timelines. Self starter, detail orientated and conscientious, able to prioritize effectively in order to produce multiple tasks and work well under pressure. Flexible and systematic, skilled at integrating and editing information to achieve an objective. High energy , confident professional, creative, able to adapt to changing priorities and maintain a strong work ethic and positive attitude. Provided administrative support to the VP of a multinational company and overseen heavy calendar management, travel arrangements and expense reports. Utilized excellant customer service to schedule and coordinate appointments via phone, text and email for a medical office with over 300 patients and three doctors. I have planned and coordinated internal meetings and on-site events for over 200 people by selecting venues, vendors and arranging transportation while staying within a strict budget. Prepared, proofread and edit, and finalize incoming and outgoing documents and reports. I have worked in Customer Service for the past 3 years . I have been Tech-Support for a very popular Bluetooth speaker company . Answering emails and responding with solutions . I also create warranty tickets for products that need repair. I am versed in Shopify and tracking and keeping up with orders for company . I have also worked as a Virtual receptionist for a very busy Medicare company .Answering phones and scheduling appointments for agents . I am knowledgeable in Google Calender and Calendy . I am also very used to working with Slack . I have been told many times by callers that I have a great phone presence. I am empathetic and build a rapport with callers from the minute I answer a call . I am able to calm down a caller that is upset quickly . I love speaking to people and am a born talker.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    CRM Software
    Product Knowledge
    Microsoft Word
    Communication Etiquette
    Email Communication
    Scheduling
    Data Entry
    Typing
    Administrative Support
    Microsoft Office
    Phone Communication
    English
    Phone Support
    Online Chat Support
  • $14 hourly

    • 4.8/5
    • (56 jobs)
    With over a decade of experience and having worked in diverse environments, I've become accustomed to handling lots of customer interactions. Great at communicating and solving problems, making it easy to work with both customers and teammates. Learning is essential to life, and am always eager to adapt and grow. Let me know what I can do for you. Upwork Skill Certified, which you can view under the "Certifications" section. Proficient with Zendesk and Shopify, too!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Quality Control
    Review
    Writing
    Shopify
    Voice-Over
    Zendesk
    Customer Support
    Content Moderation
  • $65 hourly

    • 4.9/5
    • (18 jobs)
    10+ years of hands-on experience in IT working as a System Administrator - Installing & Managing Windows Servers (2003 - 2016) - Microsoft servers and services: Windows Server, Exchange, IIS; Active Directory, Group Policy, DHCP, DNS/WINS, NTFS & DFS, Remote Desktop Services etc. - Troubleshooting and resolving server issues - Server Migrations - Azure Cloud Computing - Powershell - Office 365 - Microsoft Applications such as Outlook/Exchange, Teams, Word and many others - SharePoint OnPrem and SharePoint Online - Virtualization Technologies such as Hyper-V and VMware and Virtual Box - Veeam Backup & Replication for Microsoft Office 365 - Office 365 Advanced Threat Protection (ATP) against Phishing, Malware and Ransomware. - Azure Cloud Backup and Storage. - CloudBerry Backup Technologies G Suite administrator - Provisioning your users - Managing users - Managing groups - Managing organizational Units - Managing core business apps - Managing the security - Device management - Managing additional domains under the Admin Console - Overview on Google Sites - Controlling email flow - Reports - Advanced concepts and management - Introduction to Google Vault - Google Cloud Certified - Google Apps, Script and APIs
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Microsoft Windows PowerShell
    Windows Server
    End User Technical Support
    Technical Support
    Microsoft Exchange Online
    Zoom Video Conferencing
    Server
    Office 365
    Microsoft Azure
  • $38 hourly

    • 4.8/5
    • (17 jobs)
    Highly organized and detail-oriented Virtual Executive Assistant with over 16 years of experience providing executives and business leaders with comprehensive administrative support. Adept at managing calendars, scheduling meetings, handling communications, and coordinating high-priority projects. Proficient in various software and productivity tools to streamline operations and increase efficiency. Strong multitasker with excellent interpersonal and communication skills, known for maintaining confidentiality and proactively solving problems.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Scheduling
    File Management
    Communication Etiquette
    Google Workspace
    Administrative Support
    Executive Support
    Time Management
    Data Entry
  • $35 hourly

    • 4.8/5
    • (28 jobs)
    ⭐⭐⭐⭐⭐ 5 Star Supply Chain Manager ⭐⭐⭐⭐⭐ 5 Star C-Suite Executive Admin Assistant ⭐⭐⭐⭐⭐ 5 Star Customer Service Guru I have worked for 9 years (2015 - 2024) in several different but yet connected fields in the remote space successfully. I have managed many accounts under the VIRTUAL ADMINISTRATIVE ASSISTING, CUSTOMER CARE, ECOM & TELEMARKETING & Supply Chain Management field combined. Some of my core Skills and experiences are found within the following roles: -Operations & Supply Chain Management -Supply Chain Optimization -Data Analysis & Process Improvement -Project Management & Cross-Functional Collaboration -Continuous Learning & Adaptability -Customer Retention -Customer Relation -Collecting Payments -Managing Sensitive Company Information -Inventory Transfers -Google Sheet Management -Decision Making -Logistics -SOP etc. Some of my core knowledge based applications include: -DEAR -SPS -Google -Microsoft -Target POL -Fedex -Shopify -Gorgias -Shiphero -Walmart -Amazon -Adobe -Turvo -Quickbooks -Mail-a-letter -Insightly -Zoom etc. I look forward to the opportunity to discuss my expertise with you and also begin to build a bridge to our ultimate success together while FULLY meeting your every Business Need! I take pride in my fast response times, so please don't hesitate to message me with any questions you may have.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Administrative Support
    Personal Administration
    Data Center Operations
    Customer Satisfaction
    Task Coordination
    Virtual Assistance
    Google Workspace
    Database Management
    Customer Support
    Online Chat Support
    Google Docs
    Customer Service
  • $34 hourly

    • 5.0/5
    • (5 jobs)
    Microsoft Skills: Word Excel PowerPoint Sharepoint Slack & Teams Outlook Outlook Calendaring Top Skills: Team Player Strong Work Ethic Creative Time Management Interpersonal Skills Communication Spanish Speaker Experience: 3 years - Rejuvenate Bio, Inc. - Administrative support to the CEO and C-Suite Executives 6 years - Pacific Dental Services, LLC Interdepartmental abilities in opening average 70 dental offices a year in the USA 5 years Office Communication Skills 5 years Customer Service - Starbucks 4 years TESOL Public Speaking English Teacher Admin Support Tracking and supporting the field and clients Assisting the Vice President of Operations Meeting preparations including agendas and note taking International Volunteer in Bolivia Piano Teacher Education AA Degree - Seattle Central Community College Dental Hygiene - SUNY Canton Credits Interests: Music - Violin and Piano Bible Teaching
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Scheduling
    Administrative Support
    Meeting Agendas
    Resource Allocation
    Data Entry
    Order Processing
  • $40 hourly

    • 5.0/5
    • (3 jobs)
    I produce work at my home studio in Los Angeles, CA. I have a wide range of vocal styles for all types of creative work like commercial, animation, narration, ADR, and e-learning. I have worked in the entertainment industry for over 7 years, and have on-set and in-studio experience, so you can trust that I have the knowledge and experience to deliver an industry professional level of work. I have since produced work for brands like Schlage, Amazon, Fruity Pebbles and Motel 6.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Project Timelines
    Asana
    Japanese
    Microsoft Excel
    Virtual Assistance
    Google Workspace
    Multitasking
    Troubleshooting
    Spanish
    Voice-Over
    Data Entry
    Adobe InDesign
    Scheduling
    Project Management
    Voice Acting
  • $31 hourly

    • 5.0/5
    • (7 jobs)
    During my tenure as a Customer Service Representative, I have excelled in providing an exemplary level of service to customers in remote, and in-person settings. I have been recognized for my performance and have received positive feedback from customers, management and peers. In addition to satisfying customer requests, I have also displayed my multitasking abilities in cases that have required it.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Entry
    Public Speaking
    IT Support
    Customer Support
    Account Management
    Inside Sales
    Outbound Sales
    Content Moderation
  • $40 hourly

    • 5.0/5
    • (31 jobs)
    PLEASE READ before sending offers. No Cold calling or appointment setting offers PLEASE I am seeking a challenging mid to top-level Sales/high ticket sales closer position that will optimize diverse skills in the exciting career field of the same.. My ideal position would provide opportunity for professional growth and advancements. I have over 20+ years of Sales and Customer Service experience in the Vacation Ownership/Engineering sales industry. I have recently switched gears and am enjoying doing projects through Upwork full time. I am able to communicate and develop working relationships with Clients/Customers within one phone call. I am able to adapt easily to change and work environments and projects. I think as myself I am a strong communicator and very personable. I thank you for your consideration. I am only accepting hourly offers and is negotiable. • Experience with both Excel Spreadsheets, Microsoft Word and Mac • Strong knowledge in Hubspot, Just Call, Kixie, Zendesk, Tymeshift, Pipedrive, and Salesforce, just to name a few. • Excellent Customer Service skills • Strong ability to adapt to change
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Communications
    Communication Etiquette
    Sales Presentation
    Customer Support
    Sales Management
    Product Knowledge
    Customer Engagement
    Time Management
    Telemarketing
    Data Entry
    Sales
    Cold Calling
  • $60 hourly

    • 5.0/5
    • (30 jobs)
    I've spent the last 9 years working in the technology industry for large enterprises like Oracle and high-growth startups like FrontApp. As a high-performing generalist, I've had the opportunity to build a multi-disciplinary background by being a part of many functions within these companies: professional service, support, customer success, sales, product, and operations. I've spent the last 6 years working at FrontApp as a Solutions Engineer and Customer Success Manager. I've consulted with hundreds of companies to identify their communication pain points and offer workflow solutions and automation to help them achieve their business goals. If you need a professional product expert to help you with your Front implementation, please reach out! Experienced in: Ticketing Solutions (Freshdesk, Zendesk, FrontApp or Front), GSuite, Microsoft Administration, CRM Solutions (Salesforce, Hubspot), Marketing Solutions (Mailchimp, Hubspot), Workflow builders (Zapier), Forms (Google Form, Typeform), presentation building and design, and more.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Communication Etiquette
    Data Entry
    Product Knowledge
    Process Improvement
    Technical Writing
    Customer Support
    Typeform
    Time Management
    Zapier
    Email Communication
  • $50 hourly

    • 5.0/5
    • (1 job)
    I am hard-working and consider customer service a necessity in any profession. I will always do my absolute best to aid my customers. As for my technical experience, I have taken many classes that back up my fundamental knowledge of computer systems, including linux, digital forensics, and cyber security.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    macOS
    VMWare
    Linux
    Google Docs API
    Technical Support
    Microsoft Windows
    Network Security
  • $40 hourly

    • 5.0/5
    • (7 jobs)
    I have acquired a 7-year background in customer service after working in various industries including hospatlity, retail, and e-commerce. I exceed in helping businesses and startup companies streamline, implement, or transform their customer service operations systems and customer journey experiences. My expertise includes: • Admin support • Technical Support • Customer support via phone (inbound and outbound), email, and chat • Programs including ZenDesk, Salesforce, Shopify, Slack, Zoom, and many more. • Data entry • Excellent verbal and written communication skills • Train new hires on workflows, information, and procedures • Time management If you believe I would be a great fit for a role you have open, I would love to hear from you!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Soft Skills Training
    Coaching
    Time Management
    Team Training
    Communication Etiquette
    Product Knowledge
    Multitasking
    Salesforce
    Interpersonal Skills
    Zendesk
    Customer Service Training
  • $45 hourly

    • 5.0/5
    • (7 jobs)
    Enterprising Senior Executive with over 15 years of experience in administration. Highly experienced in Human Resource roles including hiring processes, policy development, payroll processing, and California EDD. Has over 7 years of Virtual/Remote Administration experience. Detail Oriented, Organized, and forward-thinking. Experienced in Microsoft 365 suite, Quick Books, Turbo Tax, Adobe DC Pro, Smartsheet, Canva, and iOS systems.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Human Resources
    Resume Writing
    Proofreading
    Travel Writing
    Administrate
    Travel Photography
    Cover Letter
    Writing
    Microsoft Office
    Professional Training
    Tax Preparation
  • $50 hourly

    • 5.0/5
    • (1 job)
    Summary of Qualifications Multifaceted professional and a skilled strategist with a progressive leadership style that fosters the passion for exceeding service objectives and a strong and proven track record of successfully managing customer relations and technical projects. Committed to providing exceptional customer experiences with expertise in budgeting, fundraising, presenting projects, community capacity building, resource planning, and optimization of operational efficiencies to improve productivity. Possess excellent interpersonal, strategic, analytical, and organizational skills alongside acute time and relationship management, coupled with a Bachelor of Science in Sociology. * Operations * Leadership * Financial Administration * Project Execution * Partner & Alliance Management * Human Resource * Strategic Planning * Exceeding Service Agreements
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Management Skills
    Customer Support
    Project Management
    Product Development
    Budget Proposal
    Tablet
    Partnership Agreement
    CRM Software
    Relationship Management
    Administrate
    Client Management
    Microsoft Project
  • $115 hourly

    • 5.0/5
    • (7 jobs)
    Entrust the management of your Google infrastructure to us, allowing you to concentrate on what really matters – managing your business
    vsuc_fltilesrefresh_TrophyIcon Email Support
    JAMF
    DNS
    Office 365
    Email Deliverability
    GoDaddy
    Cloudflare
    Data Migration
    Email Communication
    Domain Migration
    Technical Support
    Mobile Device Management
    IT Support
    Chrome OS
    Google Workspace Administration
  • $65 hourly

    • 5.0/5
    • (1 job)
    Hi! My name is Lika (pronounced Lee-kuh) at Refined Books Co. This is a little about me! Besides my excitement for Assisting, Accounting, and all that it entails, I get passionate about fashion and beauty, researching ways to DIY something, my faith, and hosting dinners for family and friends. Having time for these passions is key to making me a whole person. Refined Books Co. is a company that aims to make your life better, more precise, refined. I want to work with you so that you are allowed more time for personal passions as well as growing your business - all things that make you a whole person as well. I hold a bachelor's degree in Accounting from Azusa Pacific University with plans to sit for the CPA exam in the future. In University, I received the Summa Cum Laude recognition while holding employment as Accounting Mentor/Tutor and Tax Intern during the four years. I have 3 years of professional work experience where I began at a Big 4 Accounting firm as a Global Tax Consultant. There, I helped recover more than $34 million through inter-company invoicing for a Fortune 500 company to name an accomplishment. I also worked for an esports broadcast company where I filled in for the controller on long-term leave and performed full-cycle accounting audits and reconciliations and bookkeeping. There I worked with the CEO and controller to streamline cash flow forecasts valuing up to more than $1 million every month. Having these experiences led me to recognize my skills in assisting, organization, and bookkeeping and desire to work in it permanently. I also feel most rewarded and fulfilled knowing clients achieve their dreams and goals. I am excited to work with you! If there are any other qualifications and questions you have for me, please feel free to reach out to me!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Calendar Management
    Administrative Support
    Organizer
    Finance & Accounting
    QuickBooks Online
    PPTX
    Canva
    Bill.com
    Google Workspace
    Accounts Payable
    Microsoft Excel
    Data Entry
    Accounts Receivable
    Bookkeeping
  • $40 hourly

    • 5.0/5
    • (7 jobs)
    I’m a writer with experience in animation and voice records looking to leverage my skills for the needs of your project.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Game Testing
    Email Testing
    Executive Support
    Virtual Assistance
    Web Testing
    Writing
    Editing & Proofreading
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