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Hire the best Email Support Freelancers in Douala, CM

Check out Email Support Freelancers in Douala, CM with the skills you need for your next job.
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  • $20 hourly

    • 4.9/5
    • (27 jobs)
    I am an empathetic customer support rockstar with great analytical and problem-solving skills. With over 9 years of experience, I can provide optimal support to your clients. Skilled in phone support (inbound and outbound), email support, live chat support and social media support. I equally have experience working as a sales representative and quality analyst. Skilled in delivering highly complex information into terms and concepts that the end user can easily grasp. Easily identify and resolve technical issues and concerns, am multitask oriented, a good team player and have got ready to learn attitude. Excellent communication and presentation skills in English and French.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Entry
    LiveAgent
    Translation
    Customer Service
    Customer Support
    Community Management
    Phone Communication
    Quality Assurance
    Sales
    French
    Phone Support
  • $15 hourly

    • 5.0/5
    • (2 jobs)
    Virtual administrative assistant dedicated to professionals (liberal professions, traders, self-employed, associations, business creators, students) Thanks for having a look to my profile. My role is to accompany you in the management of your administrative and commercial tasks, on a one-off or recurring basis, so that you can finally devote yourself fully to your business and the development of your company. Responsible, involved, organized, efficient, I am a very versatile person and I will be delighted to bring this strength to bear by accompanying you in achieving your objectives. - Secretarial services: Entering and sending mail, email management, archiving and digitization, direct mail. - Administrative and commercial management: entering quotes/orders, sending and reminding of unpaid invoices, document layout, entering reports, and managing and updating customer files. - English/French Translation - Audio/video transcription - Revision/correction of various documents My experience as VA : Trello, MS Apps (Word, Excel, Publisher, Outlook, Powerpoint), Google Apps (Docs, Dive, Sheets, Slide, Gmail, Agenda), Calendly, Evernote, Canva, Filmora, LearnyBox, and many others I am very focused at work because I take it very seriously. I am also very open to suggestions and I learn very quickly. I look forward to working with you. Valérie
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Scheduling
    PDF Conversion
    Administrative Support
    Customer Support Plugin
    Virtual Assistance
    Podcast
    Microsoft Office
    Data Entry
    Google Docs
    French
  • $15 hourly

    • 5.0/5
    • (7 jobs)
    I am a bilingual French and English, with 7 years of experience in Account Payable/Receivable and customer service. I also have experience in tutoring in French and Mathematics. I can work for any position utilizing communication, analytical abilities, accounting knowledge, adaptability and exceptional capacity to work alone and in a team. In the other hand, I am an actor, scriptwriter, voice over and movie editor.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Microsoft Access
    Management Skills
    Continuous Improvement
    Accounts Payable
    French
    Translation
    Voice-Over Recording
    Customer Satisfaction
    SAP
    Accounts Receivable
    Teaching French
    Data Entry
    Google Docs
  • $5 hourly

    • 4.9/5
    • (1 job)
    Looking to delegate your SHOPIFY VA, SOCIAL MEDIA and CUSTOMER SUPPORT task? You are at the right place. My name is Diana and I am a shopify virtual assistant and Customer support Expert. After 5 years of working with shopify apps like (🦚DSers, 🦚Klaviyo, 🦚17track, 🦚Zendesk, 🦚Freshdesk, 🦚CJ Dropshipping, 🦚CJ packet, 🦚MailChimp, 🦚Areview, 🦚Looks) and Social Media such as Facebook, Instagram, TikTok and Linkedin. This has helped me to realize for the most part astronomical sales figures with my previous clients(Spazzolas, Venator, Shasha, Ziana, Krishko etc...) 💧 I decided to put my 5 years of experience at your service, which I believe will bring you satisfaction. MY WORK INCLUDES: ✅ ☘️ Responding to customer emails, FAQs regarding refunds, tracking numbers,. ☘️ Moderating or responding to messages/comments on social media(Facebook, Instagram, Tiktok. ☘️ Contact with Aliexpress supplier about tracking, resend, return, cancel, refund or dispute. ☘️ Fulfillment of Orders via Oberloo, ☘️ Change product color and size as customer requirement. ☘️ Creating and Tracking orders (Shopify, DSers, Aliexpress) ☘️ Order fulfillment with oberlo, dropified app or manually. ☘️ Fix duplicate order from Aliexpress using oberlo. ☘️ Follow up customers (Freshdesk, Zendesk, Gorgias, Mail1, and other tools) ☘️ Modifying Orders (Updating Product Variants, Shipping address etc.) ☘️ Giving a Live Chat support ☘️ Setting competitive product prices ☘️ Top-Notch Customer service ☘️ Guiding Customers through links ☘️ inbox management ☘️ Email Marketing Set up using Klaviyo and MailChimp YOU CAN ALSO EXPECT: ➤High conection network of 500Mbps ➤Quick/Timely Responses ➤Trustworthy Service ➤High-Quality Work As an entrepreneur, you need a Shopify expert that can help you take care of your store as you focus on going further. I'll help you take your store to the next level and scale higher. Are you available for a quick 5 minutes Upwork discussion?
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Website
    Customer Service
    Shopify SEO
    Administrative Support
    Data Entry
    Shopify
    Ecommerce
    Zendesk
    Mailchimp
    Klaviyo
    Email Marketing
    Phone Support
    English
    French
    Italian
  • $5 hourly

    • 5.0/5
    • (1 job)
    Seeking an expert virtual assistant? You are looking at the right profile! I am an experienced Virtual Assistant who is here to help you with those tedious tasks you no longer have time for anymore! Do not lose your valuable time and let me help you fight any procrastination. I have over 3+ years experience as a Virtual Assistant in varieties of fields ranging from -email management -email support -data entry -social media management -customer service -technical support (computer/mobile phones/tv) -appointment setting -writing -online research -travel planning -drop shipping - administrative support -data extraction -document conversion from PDF to word/Word to PDF I believe every task is important and should be handled with excellence! I am fluent in English, organized, and skilled in managing my time wisely to do quality work in the least amount of time! Contact me right now and maximize your time by saving it, your money, and energy so you can focus on the other parts of your business.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    Travel Planning
    Social Media Management
    Data Extraction
    Writing
    Technical Support
    Dropshipping
    Appointment Scheduling
    Online Research
    Administrative Support
    Social Media Account Setup
    Data Entry
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Je suis un freelance disponible, sérieuse Rigoureuse, méthodique, flexible, fiable et organisée Mes services : communiquer, rédiger, contrôler, analyser, saisie, traduire. mes expériences professionnelles sont toutes dans des entreprises ou le respect strict des engagements et des procédures est primordial. Mes capacités rédactionnelles et mon esprit d'analyse seront un atout majeur pour vous Je suis toujours prête à apprendre et je me familiarise pleinement à tout.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Quiz Writing
    Social Media Copy
    Copy Editing
    Copy & Paste
    Video Transcription
    Document Translation
    Copywriting
    Customer Experience
    Microsoft Word
    Customer Support
    Email Copywriting
    Email Communication
    Data Entry
  • $45 hourly

    • 0.0/5
    • (0 jobs)
    I am a versatile freelancer, I have skills in video and photo editing, data manipulation, social media management, CAD,. I do transcriptions of documents and many more. I will be happy to work on one or more of your projects with enthusiasm.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Collection
    Data Entry
    PDF Conversion
    Mechanical Design
    CAD & CAM Software
  • $6 hourly

    • 0.0/5
    • (1 job)
    Write ups Imaginary writings Rhyming words Poems Romance Essays Teaching English Teaching Basic Maths
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Multitasking
    Chat & Messaging Software
    Virtual Assistance
    Microsoft Excel
    Customer Service
    Adult Education
    Customer Support
    Data Entry
    Order Tracking
    Phone Support
    Online Chat Support
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    I am a human resource personnel has built experience in Administrative support and customer service. I have over a five years work experience and I am best with software and tools such as Microsoft, Google workspace, Zoom, Slack Amazon workspace Paycor and BambooHR
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Interpersonal Skills
    Communication Skills
    Time Management
    Receptionist Skills
    Customer Service
    Human Resource Management
    Customer Support
    Social Media Management
    HR & Business Services
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