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Hire the best Email Support Freelancers in Bello, CO

Check out Email Support Freelancers in Bello, CO with the skills you need for your next job.
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Clients rate Email Support professionals
Rating is 4.7 out of 5.
4.7/5
based on 110 client reviews
  • $6 hourly

    • 0.0/5
    • (5 jobs)
    I'm a top rated freelancer on Upwork, if you’re here is because you need one of the following: ✔ Virtual Assistant ✔ Email support (fast responses) ✔ Shopify order fulfillment ✔ LiveChats ✔ WhatsApp, Facebook and Instagram messages. ✔ Order tracking, providing status, etc ✔ Zendesk ticket support ✔ Salesforce ticket support ✔ Troubleshooting issues ✔ Moderation on Social Media ✔ Following up with customers ✔ Data entry ✔ Transcription ✔ PDF to Word or Excel Conversion ✔ Help to create reviews of products ✔ App reviews (replying to feedback on both App Store and Play Store) A little about myself: I love technology and music! Learning new skills and challenges, it keeps me active and always thinking how to improve every day. I like watching series and playing video games, hobbies that I enjoy a lot. I'm sure that I can be a great asset for your company and contribute to its growth, taking care of your customers, their issues and solving them. I really enjoy learning about other cultures and their history. About my background: I’m an Event Organizer who has a passion for customer service. Through my years of experience, I’ve worked as an Agent for a Multinational Company called Fitbit, the leading global wearables brand of the high-tech Fitness trackers industry. I handled chats, calls and emails for 3.5 years, providing tech support, reviewing orders, updating account information, exhausting troubleshooting with step by step instructions, providing replacement units when necessary and answering any type of inquiries of potential customers about the products and services. I always followed procedures and policies, troubleshooting till confirming that it was necessary to review the warranty or discuss the case with another team. I have experience facing very high email queues (2.000 daily) with an average EPH (Emails per hour) of 4-5-6 (Client's target) some emails were complex because I also provided support for the Fitbit app, Social media, etc. I also have experience with data entry tasks. I'm very serious with my jobs and give the best of myself. Always punctual and disciplined, fast and efficient, interested in learning more every day and very autonomous. After being trained or receiving instructions, I will work with little or without supervision and provide great results.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Logistics Coordination
    Data Entry
    Communications
    Shopify
    Order Fulfillment
    General Transcription
    Zendesk
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    Through my experience and studies I have acquired strengths in: • Shopify • Live Chats • Email support (fast responses) • Moderation on Social Media/Community • WhatsApp, Facebook and Instagram messages • Salesforce ticket support - JIRA tickets • Data entry • Lean Six Sigma certified. • Order tracking, providing status, etc. • Zendesk ticket support • Intercom ticket support • Troubleshooting issues • Maintenance of customer data base • Help creating reviews of products • App reviews (replying back to feedback on both App Store and Play Store) About myself: I love music, practicing sports such as swimming, running, gym workout, learning new languages, and meeting new people. I'm sure that I can be a great asset to your company and contribute to its growth, taking care of the customers and solving their issues. My background: I´m a highly motivated customer service specialist with over 11 years of customer service and tech support experience. My previous job was at VRBO. I focused on US/CAN/EU-based customers. Our duties were aimed at resolving customers' complaints and promoting conflict resolution while maintaining outstanding metrics and speed. I have experience facing very high email and chat queues, 70+ chats or emails. I also have experience with data entry tasks, updating information or double-checking details that information is correct. I'm very serious with my jobs and give the best of myself, always punctual and disciplined, fast and efficient, interested in learning more every day, and very autonomous.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Order Tracking
    Office Design
    Customer Support
    Phone Communication
    Social Media Website
    Latin American Spanish Accent
    Customer Satisfaction
    Data Entry
    Italian
    Portuguese
    English
    Technical Support
    Online Chat Support
  • $5 hourly

    • 5.0/5
    • (2 jobs)
    I'm a young, enthusiastic, fast-learner, perfectionist person. I'm looking forward to start building my career by taking advantage of my qualities. I've worked in different areas which helped me develop the values I have now. Outside the platform I've had the chance to work as: - Customer service agent for a year with an e-commerce company. Attending calls and chats was my everyday rol, always keeping in mind to reach the customer satisfaction. - Assistant for a logistic company. Managing email, WhatsApp, calls, as well as organizing documents, creating appointment, an much more. Rest assured that I'm willing to learn new things, be better everyday, and give my best. Please feel free to contact me. :)
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Adobe Photoshop
    Social Media Website
    Virtual Assistance
    Live Interpretation
    Google Docs
    Translation
    Data Entry
    Photo Editing
    Online Chat Support
  • $8 hourly

    • 5.0/5
    • (1 job)
    Through my experience and studies I have acquired strengths in: • Live Chats • Email support (fast responses) • Moderation on Social Media/Community • WhatsApp, Facebook and Instagram messages • Data entry • Troubleshooting issues • Use of professional language when communicating with the clients • Slack • Twilio Flex • Zendesk • Handling delicate cases About myself: I love music, learning new languages, and meeting new people. I'm sure that I can be a great asset to your company and contribute to its growth, taking care of the customers and solving their issues. My background: I'm a highly motivated customer service specialist. I always focus on providing outstanding customer service with high quality standards. I'm very serious with my tasks and give the best of myself, always punctual and disciplined, fast, efficient, and autonomous, always interested in learning more every day.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Multitasking
    Twilio
    Slack
    Zendesk
    Online Chat Support
    English
    Latin American Spanish Accent
    Technical Support
    Phone Communication
    Customer Satisfaction
    Social Media Website
    Troubleshooting
    Communication Skills
    Data Entry
  • $5 hourly

    • 5.0/5
    • (2 jobs)
    My work experience for 10 years is specialized in customer service; during the first five years by telephone, mail, and face-to-face communication; the following years I have developed in the area of receiving orders and delivery of fast food and bar. In addition to the first five years, I also worked on the review and reconciliation of commission payments for insurance advisors, corresponding to the established periods and percentages.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Survey
    Phone Communication
    Customer Service
    Customer Experience
    Customer Support
    Problem Resolution
    Customer Portal
    Telephone System
    Spanish
    Gmail
    Email Communication
    Data Entry
    Microsoft Office
  • $5 hourly

    • 5.0/5
    • (6 jobs)
    Business Administrator, with more than 8 years in the financial sector. Interested in supporting the processes assuming the objectives of the organization. 👉 I am motivated to provide a good service from my field of action and provide solutions to the requirements raised. 👉 I like to learn constantly and work hand in hand with the people around me in order to achieve individual and corporate goals. 👉 I am motivated to transmit my knowledge from the experiences I have had and to enrich myself with the experiences of others.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Instagram Marketing
    Human Resource Management
    Data Entry
    Credit Counseling
    Document Analysis
    Microsoft Excel
    Database Management
    Corporate Social Responsibility
    Collaboration Tool
    Time Management
    Basic Attention Token
    Client Management
    Spanish
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Virtual Assistant with Expertise in Customer Support As a dedicated Virtual Assistant with extensive experience in customer support, I am here to help streamline your operations and reduce time spent on non-value-added processes. My goal is to provide efficient and effective support so you can focus on what matters most for your business. Services I Offer: Customer Support: Handling inquiries, resolving issues, and ensuring customer satisfaction. Email Support: Managing, organizing, and responding to emails in a timely manner. Chat Support: Engaging with customers via chat to provide quick and accurate assistance. Calendar and Agenda Management: Organizing appointments, meetings, and events, and sending timely reminders to keep you on track. Internet Research: Conducting thorough research on various topics, gathering relevant information, and preparing detailed reports. With my expertise, I aim to enhance your productivity and help your business thrive. Let’s work together to simplify your processes and achieve your goals! -
    vsuc_fltilesrefresh_TrophyIcon Email Support
    General Transcription
    Online Chat Support
    Phone Support
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    PERFIL LABORAL: Técnico especializado en reparación y software de dispositivos móviles con amplia experiencia en diagnóstico, mantenimiento y optimización de dispositivos. Poseo habilidades en la creación y gestión de cursos formativos para clientes y técnicos, garantizando una transmisión efectiva de conocimientos técnicos. Me destaco por mi enfoque proactivo, capacidad analítica y resolución de problemas, lo que me permite asegurar la recuperación y el óptimo funcionamiento de equipos móviles.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Desktop Support
    Customer Service
  • $6 hourly

    • 0.0/5
    • (1 job)
    I provide accurate audio and video transcription in various formats, guaranteeing accuracy and meeting deadlines. 👌Spanish native. I aim to facilitate smooth and effective communication between clients and companies, providing detailed transcriptions that meet their specific requirements. I'm looking forward 😊 to working with you on your projects. Let's talk and take your business to the next level! 👍 .
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Letter Writing
    Writing
    SEO Writing
    Audio Transcription
    CRM Automation
    Data Entry
    Colombian Spanish Dialect
    Spanish
    Content Writing
    Customer Support
    Phone Support
    Virtual Assistance
    Transcript
    Customer Service
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Asistente Virtual con experiencia en administración, marketing digital, he colaborado con organizaciones y emprendedores para optimizar sus proyectos mediante estrategias eficaces. Destaco por mi habilidad para comunicar, compromiso, mi autonomía y disciplina, gestionando el tiempo con flexibilidad y adaptabilidad rápida, siempre dispuesta a aprender y evolucionar. Mis principales áreas de experiencia son en gestión administrativa: • Administración de correo electrónico y creación de campañas por medio de mailchimp • Gestión de agenda • Gestión de CRM • Creación y modificación de diapositivas o presentaciones • Contabilidad básica • Coordinación de viajes • Creación y gestión de base de datos en Excel y Data entry • Revisión y corrección de textos • Copywriting • Asistencia personal • Investigación y desarrollo • Soporte técnico a eventos virtuales en ZOOM, Microsoft Teams Las herramientas que más uso en mi labor son: -Microsoft teams, Zoom, Meets, Skype, Gmail, Outlook y slack -Canva, Capcut, Wetransfer, Inshot -Google Drive, Dropbox y OneDrive -Calendy, Google Calendar -Toggl track, Todoist, Notion, ClickUp -Wordpress, Wix, Shopify, Asana. - Excel, Power BI, PowerPoint, One Note, Word, Docs,Sheets Si estás interesado en conocer más sobre mi perfil, no dudes en contactarme por inbox o a través de mi correo electrónico luisafernandamg@outlook.es . ¡Hablemos y llevemos tu negocio al siguiente nivel!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Administrative Support
    Office Space Planning
    Customer Support
    Virtual Assistance
    Instagram
    Canva
    ChatGPT
    Writing
    Office 365
    Social Media Marketing
    CRM Development
    Meeting Agendas
    Transcript
    Data Entry
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