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Hire the best Email Support Freelancers in Bello, CO

Check out Email Support Freelancers in Bello, CO with the skills you need for your next job.
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Clients rate Email Support professionals
Rating is 4.7 out of 5.
4.7/5
based on 110 client reviews
  • $6 hourly

    • 0.0/5
    • (5 jobs)
    I'm a top rated freelancer on Upwork, if you’re here is because you need one of the following: ✔ Virtual Assistant ✔ Email support (fast responses) ✔ Shopify order fulfillment ✔ LiveChats ✔ WhatsApp, Facebook and Instagram messages. ✔ Order tracking, providing status, etc ✔ Zendesk ticket support ✔ Salesforce ticket support ✔ Troubleshooting issues ✔ Moderation on Social Media ✔ Following up with customers ✔ Data entry ✔ Transcription ✔ PDF to Word or Excel Conversion ✔ Help to create reviews of products ✔ App reviews (replying to feedback on both App Store and Play Store) A little about myself: I love technology and music! Learning new skills and challenges, it keeps me active and always thinking how to improve every day. I like watching series and playing video games, hobbies that I enjoy a lot. I'm sure that I can be a great asset for your company and contribute to its growth, taking care of your customers, their issues and solving them. I really enjoy learning about other cultures and their history. About my background: I’m an Event Organizer who has a passion for customer service. Through my years of experience, I’ve worked as an Agent for a Multinational Company called Fitbit, the leading global wearables brand of the high-tech Fitness trackers industry. I handled chats, calls and emails for 3.5 years, providing tech support, reviewing orders, updating account information, exhausting troubleshooting with step by step instructions, providing replacement units when necessary and answering any type of inquiries of potential customers about the products and services. I always followed procedures and policies, troubleshooting till confirming that it was necessary to review the warranty or discuss the case with another team. I have experience facing very high email queues (2.000 daily) with an average EPH (Emails per hour) of 4-5-6 (Client's target) some emails were complex because I also provided support for the Fitbit app, Social media, etc. I also have experience with data entry tasks. I'm very serious with my jobs and give the best of myself. Always punctual and disciplined, fast and efficient, interested in learning more every day and very autonomous. After being trained or receiving instructions, I will work with little or without supervision and provide great results.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Logistics Coordination
    Data Entry
    Communications
    Shopify
    Order Fulfillment
    General Transcription
    Zendesk
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    Through my experience and studies I have acquired strengths in: • Shopify • Live Chats • Email support (fast responses) • Moderation on Social Media/Community • WhatsApp, Facebook and Instagram messages • Salesforce ticket support - JIRA tickets • Data entry • Lean Six Sigma certified. • Order tracking, providing status, etc. • Zendesk ticket support • Intercom ticket support • Troubleshooting issues • Maintenance of customer data base • Help creating reviews of products • App reviews (replying back to feedback on both App Store and Play Store) About myself: I love music, practicing sports such as swimming, running, gym workout, learning new languages, and meeting new people. I'm sure that I can be a great asset to your company and contribute to its growth, taking care of the customers and solving their issues. My background: I´m a highly motivated customer service specialist with over 11 years of customer service and tech support experience. My previous job was at VRBO. I focused on US/CAN/EU-based customers. Our duties were aimed at resolving customers' complaints and promoting conflict resolution while maintaining outstanding metrics and speed. I have experience facing very high email and chat queues, 70+ chats or emails. I also have experience with data entry tasks, updating information or double-checking details that information is correct. I'm very serious with my jobs and give the best of myself, always punctual and disciplined, fast and efficient, interested in learning more every day, and very autonomous.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Order Tracking
    Office Design
    Customer Support
    Phone Communication
    Social Media Website
    Latin American Spanish Accent
    Customer Satisfaction
    Data Entry
    Italian
    Portuguese
    English
    Technical Support
    Online Chat Support
  • $8 hourly

    • 5.0/5
    • (1 job)
    Through my experience and studies I have acquired strengths in: • Live Chats • Email support (fast responses) • Moderation on Social Media/Community • WhatsApp, Facebook and Instagram messages • Data entry • Troubleshooting issues • Use of professional language when communicating with the clients • Slack • Twilio Flex • Zendesk • Handling delicate cases About myself: I love music, learning new languages, and meeting new people. I'm sure that I can be a great asset to your company and contribute to its growth, taking care of the customers and solving their issues. My background: I'm a highly motivated customer service specialist. I always focus on providing outstanding customer service with high quality standards. I'm very serious with my tasks and give the best of myself, always punctual and disciplined, fast, efficient, and autonomous, always interested in learning more every day.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Multitasking
    Twilio
    Slack
    Zendesk
    Online Chat Support
    English
    Latin American Spanish Accent
    Technical Support
    Phone Communication
    Customer Satisfaction
    Social Media Website
    Troubleshooting
    Communication Skills
    Data Entry
  • $4 hourly

    • 5.0/5
    • (2 jobs)
    My work experience for 10 years is specialized in customer service; during the first five years by telephone, mail, and face-to-face communication; the following years I have developed in the area of receiving orders and delivery of fast food and bar. In addition to the first five years, I also worked on the review and reconciliation of commission payments for insurance advisors, corresponding to the established periods and percentages.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Survey
    Phone Communication
    Customer Service
    Customer Experience
    Customer Support
    Problem Resolution
    Customer Portal
    Telephone System
    Email Communication
    Spanish
    Gmail
    Data Entry
    Microsoft Office
  • $5 hourly

    • 0.0/5
    • (2 jobs)
    I'm a young, enthusiastic, fast-learner, perfectionist person. I'm looking forward to start building my career by taking advantage of my qualities. I've worked in different areas which helped me develop the values I have now. Outside the platform I've had the chance to work as: - Customer service agent for a year with an e-commerce company. Attending calls and chats was my everyday rol, always keeping in mind to reach the customer satisfaction. - Assistant for a logistic company. Managing email, WhatsApp, calls, as well as organizing documents, creating appointment, an much more. Rest assured that I'm willing to learn new things, be better everyday, and give my best. Please feel free to contact me. :)
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Adobe Photoshop
    Social Media Website
    Virtual Assistance
    Live Interpretation
    Google Docs
    Translation
    Data Entry
    Photo Editing
    Online Chat Support
  • $5 hourly

    • 5.0/5
    • (6 jobs)
    Business Administrator, with more than 8 years in the financial sector. Interested in supporting the processes assuming the objectives of the organization. 👉 I am motivated to provide a good service from my field of action and provide solutions to the requirements raised. 👉 I like to learn constantly and work hand in hand with the people around me in order to achieve individual and corporate goals. 👉 I am motivated to transmit my knowledge from the experiences I have had and to enrich myself with the experiences of others.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Instagram Marketing
    Human Resource Management
    Data Entry
    Credit Counseling
    Document Analysis
    Microsoft Excel
    Database Management
    Corporate Social Responsibility
    Collaboration Tool
    Time Management
    Basic Attention Token
    Client Management
    Spanish
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Through my work experience, I have acquired and known the following programs and skills: *Commercial Agent *Sales Manager *Real Estate *Email Support (fast responses) *Moderation trough Social Media *Live Chats *Data Entry *Tech Support *Shopify *Troubleshooting issues *Office *Excel *CRM *Order Tracking, providing status *Dropshipping *Sportwear sales About myself: I am a family person with principles and values, I love sports, travelling, and I am also a person who likes helping my community to preserve the environment and take care of the animals. I'm sure that I can be a great asset to your company and contribute to its growth, taking care of the customers and solving their issues. My background: My main experience has been in areas such as; customer service, administrative and accounting, sales management. This experience has been acquired in the following sectors: exports, mining, livestock, agricultural and textile sectors. It is important to mention that I always work more than 100%, since I love not only completing assigned tasks, but also exceeding expectations. I believe in teamwork, honesty, loyalty, sincerity, responsibility, punctuality, research, self-training, creativity, always receiving and providing feedback to improve professionally.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Administrative Support
    Customer Service
    Finance & Accounting
    Accounting Software
    Sales
    Live Chat Software
    Communication Skills
    Online Sales Management
    Dropshipping
    Social Media Content
    Social Media Copy
    Facebook Marketing
    Lead Generation
    Social Media Chatbot
  • $7 hourly

    • 0.0/5
    • (1 job)
    These are my services as a Top Rated Freelancer: ✔ Virtual Assistant ✔ Email support (fast responses) ✔ Shopify order fulfillment ✔ Live Chats ✔ WhatsApp, Facebook and Instagram messages. ✔ Order tracking, providing status, etc ✔ Zendesk ticket support ✔ Salesforce ticket support ✔ Troubleshooting issues ✔ Moderation on Social Media ✔ Following up with customers ✔ Maintenance of customer data base ✔ Data entry ✔ PDF to Word or Excel Conversion ✔ Transcription A little bit about myself: I love technology, reading, meeting new people and being part of new projects. I'm sure that I can be a great asset for your company and contribute to its growth, taking care of your customers, their issues and solving them. I really enjoy to learn about other cultures and their history, traveling and trying new things. About my background: I'm an International Business Professional who has been working in the Customer Service Industry for 5 years. I know how to handle requests via chats and emails. I'm good at keeping customers happy and satisfied with the product or service offered. I also have experience as a Virtual Assistant and Accounts payable specialist. I can process returns, Exchanges, Track packages, Refunds, Accounts reconciliations, Inventory management, Contract Analyst Email & Chat Communication on fast-paced environments. The key for me is, patience, understanding what customers may need and providing clear information while keeping an eye on every little aspect. Those are the key elements to provide great support and a personalized experience. I'm very serious with my jobs and give the best of myself. Always punctual and disciplined, fast and efficient, interested in learning more everyday and very autonomous. After being trained or receiving instructions, I will work with little or without supervision and provide great results. Tools and software I have used: Zendesk, Google Sheets, Social Media, Service Now, Shopify, Excel, SAP, Trello, Jira some of Google Cloud Platforms, etc.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Order Fulfillment
    Zendesk
    Customer Service
    Data Entry
    General Transcription
  • $4 hourly

    • 0.0/5
    • (0 jobs)
    Asistente virtual con amplia experiencia en atención al cliente, orientada a la obtención de excelentes resultados. Soy proactiva, con iniciativa propia, con conocimientos en labores como: ✅ Redacción de correo. ✅ Gestión de agenda. ✅ Asistencia personal. ✅ Tareas administrativas personales. Como commnity manager poseo habilidades tales como: ✅ Anuncios en Facebook. ✅ Diseño de contenido creativo. ✅ Servicio al cliente. ✅ Atención en redes sociales. ✅ Gestión de redes sociales. TE PREGUNTARAS ¿QUE ME DIFERENCIA ENTRE TANTOS FREELANCER?💻 ✅Valoro inmensamente la BUENA COMUNICACIÓN, es fundamental para mí entender bien tus necesidades y expectativas para poder cumplirte al 💯 ✅Me enfoco en brindarle atención a mis clientes y ganarme su confianza. ✅ Puntualidad y enfoque de buenos resultados. ✅ Amabilidad y receptividad son aspectos que implemento en cada labor que tengo en mi día a día, tratar con respeto a todos y querer mejorar genuinamente a mis clientes. Espero ansiona que seamos un equipo líder! "La excelencia no es un acto, es un hábito"💥
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Acquisition
    Buffer
    HootSuite
    Market Analysis
    Time Management
    Administrative Support
    Data Entry
    Canva
    WhatsApp
    Logo Design
    Social Media Audit
    Client Management
    Virtual Assistance
    Community Management
  • $4 hourly

    • 0.0/5
    • (0 jobs)
    I am a sales and customer service technician with more than 15 years of face-to-face and telephone experience. Administrative support in functions such as reporting, order taking, mailing and invoicing. I have experience in the use of platforms such as CRM, Meet and zoom. I provide good and agile customer service. -I have experience in sales of tangible products. -I am willing to learn the handling of any platform that is necessary to execute my job and accomplish it.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Database
    Online Chat Support
    Spanish
    Sales
    Server
    Outbound Sales
    Customer Service
    Data Entry
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