Hire the best Email Support Freelancers in Palmira, CO
Check out Email Support Freelancers in Palmira, CO with the skills you need for your next job.
- $8 hourly
- 0.0/5
- (2 jobs)
Your search stops here! ☝️‼ . Native Spanish speaker from Colombia, Latin America, Freelancer with Top Rated rating on Upwork 💎. I have over 10 years of experience in customer service and support. I currently work remotely from home. 🟣 Are you looking for a collaborator to take on all your administrative and customer service tasks that distract you from growing your business? 🟣 Do you need help with administrative management and repetitive tasks? 🟣 Dynamic and detail-oriented. Organized and I can follow instructions very well, handle new tools and work programs 🟣 Very motivated and a quick learner. 🟣 I really enjoy collaborative work, I can also do it efficiently on my own. I handle tools such as: 💻 Google Drive. 💻 Word. 💻 Excel. 💻 Gmail 💻 Webex. 💻 Canva. ✔️ Proofreading in Spanish. ✔️ Transcriptions in Spanish. ✔️ Data entry. I'm just a click away if you need my service! 👌 Thank you for reading and I look forward to working with you. Best regards. Paola S.Email Support
Administrative SupportCustomer SupportGmailInventory ManagementData AnnotationSupervisionOnline Chat SupportPDF ConversionChat PluginData EntryMicrosoft ExcelMicrosoft Word - $3 hourly
- 5.0/5
- (2 jobs)
¡Hola a todos! Soy Dayana , y estoy aquí para hablarles sobre cómo puedo ayudarles a hacer crecer su presencia en línea y alcanzar el éxito y posicionar tu marca o empresa en el mundo digital. Como profesional del marketing , puedo ayudarte con una amplia variedad de tareas para aliviar tu carga de trabajo y permitirte centrarte en lo que realmente importa. Algunos de los servicios que ofrezco incluyen: ✔️Gestión de redes sociales: Creación y programación de contenido para redes sociales. ✔️ facebookk ads e instagram ads ✔️email marketing ✔️Programación de contenido para redes sociales ✔️Organización de agendas: Planificación y organización de tareas diarias, semanales y mensuales . ✔️atención al cliente por chat live o mensajería instantáneaEmail Support
Virtual AssistanceCustomer Acquisition StrategyCustomer AcquisitionCustom Ecommerce StoreCustomer ExperiencePhone Support - $8 hourly
- 5.0/5
- (1 job)
Professional in marketing and international business with more than 11 years of experience in: *Sales, *Customer service, *Coaching, *Handling objections and claims, *Consultative sale, *Financial advising *Relationship Building and Management Team *MS Office *Closing sales and call calling.Email Support
Product KnowledgeLatin American Spanish AccentCustomer SupportFinancial AnalysisEmail CommunicationSalesData Entry - $7 hourly
- 5.0/5
- (6 jobs)
As FreeLancer I offer customer service management services, creating a constant communication link with customers, either by phone calls, chat or emails and thus strengthen the business relationship, so that there is the total satisfaction of them through empathy, communication, listening to customer requests with patience, curiosity, agility, focus, security, optimism, working as a team to solve any concerns or eventuality of customers. I also offer administrative support, agenda management, email management, help with invoicing, event planning, reporting, constant communication, voice recording in Spanish, transcription of audios to texts, web research, Excel tables, and transcription of texts to pdf formats. Handling tools such as zoom, Google documents, Excel, Word, and PowerPoint.Email Support
Receptionist SkillsGoogle SearchServerData EntryCommunicationsMicrosoft ExcelCustomer SupportCustomer ServiceVoice-OverExecutive SupportAdministrative SupportAudio TranscriptionSpanish - $7 hourly
- 0.0/5
- (0 jobs)
As a professional, I am a dedicated and results-driven person with a proven track record in customer service seeks to contribute exceptional interpersonal and communication skills to a dynamic organization. Adept at fostering positive customer experiences through effective problem resolution, empathy, and a commitment to exceeding expectations. Eager to leverage a diverse skill set in a challenging customer-centric role. I have one year of experience as a bilingual customer service agent. I'm an enterprising and resilient professional with a positive outlook and a strong work ethic. My skills include: 1. Customer Issue Resolution: • Effectively addressed and resolved customer concerns and issues related to the company's products. 2. Product Knowledge: • Acquired in-depth knowledge about the company's products to provide accurate information and assistance to customers. 3. Communication Skills: • Developed strong verbal and written communication skills to interact with customers professionally and convey information clearly. 4. Phone Etiquette: • Demonstrated excellent phone etiquette while handling customer inquiries and resolving issues over the phone. 5. Problem-Solving: • Honed problem-solving skills to analyze and find solutions to various customer issues efficiently. 6. Customer Relationship Management: • Built and maintained positive relationships with customers through effective communication and problem resolution. 7. Time Management: • Developed time management skills to handle a high volume of customer queries efficiently and meet performance targets. 8. Team Collaboration: • Collaborated with colleagues and other teams to share information, insights, and improve overall customer service processes. 9. Adaptability: • Adapted to changing customer needs, company policies, and procedures to provide the most up-to-date and accurate information. 10. Data Entry: • Utilized data entry skills to accurately record and update customer information and interactions in the company's systems. 11. Quality Assurance: • Ensured adherence to quality standards and followed established protocols to maintain high-quality customer service. References: Available upon request.Email Support
Email CommunicationProblem SolvingSpanish to English TranslationEnglish to Spanish TranslationTime ManagementCommunication EtiquetteMultitaskingSchedulingSmooth Voice ToneLanguage InterpretationTranslationCustomer ServiceZendesk - $5 hourly
- 0.0/5
- (0 jobs)
I am a committed and detail-oriented customer service professional with over three years of experience in customer support and two years in supervisory roles. I enjoy helping teams grow by mentoring teammates through side-by-side coaching, collaborating with Team Leaders and Operation Managers to improve efficiency, and working with RTM agents to ensure smooth operations and full coverage. My experience includes handling escalated calls, chats, and emails, as well as developing soft skills and management strategies to enhance customer satisfaction. I am familiar with tools such as Slack, Discord, Zendesk, Kustomer, Ujet, Timewarp, and office applications for maintaining reports and tracking performance. Fluent in Spanish (native) and English (C2), I am also learning Japanese and Portuguese at a beginner level. Outside of work, I enjoy spending time with my family, learning new things, and exploring different cultures. I value long-term professional relationships and strive to contribute positively to any team I am part of.Email Support
KustomerOnline Chat SupportCustomer SupportCustomer Service AnalyticsCustomer Service TrainingTeam ManagementZendeskBPO Call CenterProblem SolvingSoft Skills TrainingPhone CommunicationTechnical SupportCustomer ServiceWeb Accessibility - $7 hourly
- 0.0/5
- (0 jobs)
Hello! I am a medical student with a strong command of English and a passion for patient care! I offer my services as a virtual assistant in the healthcare sector, combining my medical knowledge with administrative skills to provide you with comprehensive support. My goal is to facilitate the management of your daily tasks, allowing you to focus on what really matters: delivering exceptional care to your patients.Email Support
Data EntryOffice 365Phone CommunicationCustomer Service - $8 hourly
- 0.0/5
- (0 jobs)
Hello! My name is Diana, and I am a highly organized and proactive professional with experience in providing administrative support. I specialize in assisting businesses and entrepreneurs with a range of tasks, helping them save time and increase efficiency. Whether you need a virtual assistant or a more traditional administrative assistant, I can tailor my services to suit your needs. As an experienced virtual and administrative assistant, I can assist you with the following services: 1. Administrative support: I handle tasks such as scheduling meetings, managing calendars, data entry, preparing reports, and organizing files to keep your business running smoothly. 2. Email and communication management: I can efficiently manage your inbox, handle correspondence, and ensure timely responses, so you never miss important messages. 3. Customer service: I am skilled in managing customer inquiries, resolving issues, and ensuring client satisfaction through professional communication and follow-up. 4. Social media management: I can assist in creating and scheduling content, engaging with followers, and managing your online presence to boost your brand visibility. 5. Travel coordination: From booking flights to arranging accommodations, I can handle all the logistics to make your business trips hassle-free. Why choose me? 1. I am dedicated to delivering high-quality work on time and with attention to detail. 2. I don’t just wait for tasks; I anticipate your needs and stay one step ahead. 3. I understand the importance of confidentiality in administrative work and always ensure that sensitive information is protected. 4. By hiring me, you save time and resources that would otherwise be spent on administrative tasks, allowing you to focus on growing your business.Email Support
TrelloGoogle DocsGoogle SlidesGoogle SheetsCanvaMicrosoft WordMicrosoft PowerPointMicrosoft ExcelHubSpotExecutive SupportAdministrative SupportVirtual AssistanceSocial Media ManagementSocial Media Content Creation - $7 hourly
- 0.0/5
- (1 job)
Industrial Engineer with ability to adapt to the different needs of the company, with experience in the documentation of administrative processes, in the areas of Quality and Production. Experience in design, elaboration and follow-up of quality indicators, dataentry, database management, Personnel supervision. With skills in excel, word-pdf, power point, excellent interpersonal relationships and ability to face work challenges.Email Support
Customer SupportCustomer ServiceAdministrative SupportCustomer SatisfactionProduct KnowledgeSpanishTask CoordinationContent ModerationSalesData AnalysisEmail CommunicationQuality ControlData EntryMicrosoft Excel - $6 hourly
- 0.0/5
- (0 jobs)
Are you an eCommerce store looking for support with daily administrative tasks and customer service? You’ve come to the right profile! With over three years of experience, I specialize in assisting businesses with administrative tasks related to customer service. I can help you process orders, respond to emails, handle inquiries, and improve customer satisfaction. 📩 Answer customer inquiries. ❓ Solve questions and order issues in a friendly manner. 📦 Process orders correctly. 🔄 Handle returns, exchanges, and refunds. ✅ Follow up to make sure customers are happy. 🛒 Add and update product listings. 📊 Keep track of inventory. ⭐ Check and respond to customer reviews on social media. Send me a message and we'll get in touch to discuss your business needs.Email Support
GorgiasOrder ProcessingProduct ListingsHelpdeskMicrosoft ExcelEmail CommunicationCustomer SupportAdministrative SupportEtsyShopifyCustomer ServiceVirtual AssistanceEcommerce - $5 hourly
- 0.0/5
- (0 jobs)
Versatile professional with experience in cybersecurity and management of artificial intelligence (AI) for various tasks. My approach includes creating innovative content using AI-based tools, as well as implementing cybersecurity measures to protect systems and data. In addition, I have solid knowledge in technical translation and bilingual customer service (English-Spanish), which allows me to communicate effectively and offer solutions adapted to the needs of each client.Email Support
Data EntryCustomer ServiceTechnical Support - $10 hourly
- 0.0/5
- (0 jobs)
Soy una Asistente Virtual organizada, detallista y comprometida con ayudar a empresas y emprendedores a simplificar sus tareas diarias y maximizar su productividad. Mi objetivo es que puedas enfocarte en lo que realmente importa mientras yo me encargo de las tareas administrativas. ¿Qué puedo hacer por ti? -Gestionar y organizar tus correos electrónicos, calendarios y agendas. -Encargarme de tareas de entrada de datos con rapidez y precisión. -Brindar atención al cliente profesional por email o chat. -Programar citas, coordinar reuniones y gestionar planes de viaje.Email Support
Customer ServiceCalendar ManagementFile ManagementGeneral TranscriptionData EntryVirtual Assistance Want to browse more freelancers?
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