Hire the best Email Support Freelancers in Palmira, CO

Check out Email Support Freelancers in Palmira, CO with the skills you need for your next job.
Clients rate Email Support professionals
Rating is 4.7 out of 5.
4.7/5
based on 110 client reviews
  • $8 hourly
    Your search stops here! ☝️‼ . Native Spanish speaker from Colombia, Latin America, Freelancer with Top Rated rating on Upwork 💎. I have over 10 years of experience in customer service and support. I currently work remotely from home. 🟣 Are you looking for a collaborator to take on all your administrative and customer service tasks that distract you from growing your business? 🟣 Do you need help with administrative management and repetitive tasks? 🟣 Dynamic and detail-oriented. Organized and I can follow instructions very well, handle new tools and work programs 🟣 Very motivated and a quick learner. 🟣 I really enjoy collaborative work, I can also do it efficiently on my own. I handle tools such as: 💻 Google Drive. 💻 Word. 💻 Excel. 💻 Gmail 💻 Webex. 💻 Canva. ✔️ Proofreading in Spanish. ✔️ Transcriptions in Spanish. ✔️ Data entry. I'm just a click away if you need my service! 👌 Thank you for reading and I look forward to working with you. Best regards. Paola S.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Administrative Support
    Customer Support
    Gmail
    Inventory Management
    Data Annotation
    Supervision
    Online Chat Support
    PDF Conversion
    Chat Plugin
    Data Entry
    Microsoft Excel
    Microsoft Word
  • $3 hourly
    ¡Hola a todos! Soy Dayana , y estoy aquí para hablarles sobre cómo puedo ayudarles a hacer crecer su presencia en línea y alcanzar el éxito y posicionar tu marca o empresa en el mundo digital. Como profesional del marketing , puedo ayudarte con una amplia variedad de tareas para aliviar tu carga de trabajo y permitirte centrarte en lo que realmente importa. Algunos de los servicios que ofrezco incluyen: ✔️Gestión de redes sociales: Creación y programación de contenido para redes sociales. ✔️ facebookk ads e instagram ads ✔️email marketing ✔️Programación de contenido para redes sociales ✔️Organización de agendas: Planificación y organización de tareas diarias, semanales y mensuales . ✔️atención al cliente por chat live o mensajería instantánea
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Virtual Assistance
    Customer Acquisition Strategy
    Customer Acquisition
    Custom Ecommerce Store
    Customer Experience
    Phone Support
  • $8 hourly
    Professional in marketing and international business with more than 11 years of experience in: *Sales, *Customer service, *Coaching, *Handling objections and claims, *Consultative sale, *Financial advising *Relationship Building and Management Team *MS Office *Closing sales and call calling.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Product Knowledge
    Latin American Spanish Accent
    Customer Support
    Financial Analysis
    Email Communication
    Sales
    Data Entry
  • $7 hourly
    As FreeLancer I offer customer service management services, creating a constant communication link with customers, either by phone calls, chat or emails and thus strengthen the business relationship, so that there is the total satisfaction of them through empathy, communication, listening to customer requests with patience, curiosity, agility, focus, security, optimism, working as a team to solve any concerns or eventuality of customers. I also offer administrative support, agenda management, email management, help with invoicing, event planning, reporting, constant communication, voice recording in Spanish, transcription of audios to texts, web research, Excel tables, and transcription of texts to pdf formats. Handling tools such as zoom, Google documents, Excel, Word, and PowerPoint.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Receptionist Skills
    Google Search
    Server
    Data Entry
    Communications
    Microsoft Excel
    Customer Support
    Customer Service
    Voice-Over
    Executive Support
    Administrative Support
    Audio Transcription
    Spanish
  • $7 hourly
    As a professional, I am a dedicated and results-driven person with a proven track record in customer service seeks to contribute exceptional interpersonal and communication skills to a dynamic organization. Adept at fostering positive customer experiences through effective problem resolution, empathy, and a commitment to exceeding expectations. Eager to leverage a diverse skill set in a challenging customer-centric role. I have one year of experience as a bilingual customer service agent. I'm an enterprising and resilient professional with a positive outlook and a strong work ethic. My skills include: 1. Customer Issue Resolution: • Effectively addressed and resolved customer concerns and issues related to the company's products. 2. Product Knowledge: • Acquired in-depth knowledge about the company's products to provide accurate information and assistance to customers. 3. Communication Skills: • Developed strong verbal and written communication skills to interact with customers professionally and convey information clearly. 4. Phone Etiquette: • Demonstrated excellent phone etiquette while handling customer inquiries and resolving issues over the phone. 5. Problem-Solving: • Honed problem-solving skills to analyze and find solutions to various customer issues efficiently. 6. Customer Relationship Management: • Built and maintained positive relationships with customers through effective communication and problem resolution. 7. Time Management: • Developed time management skills to handle a high volume of customer queries efficiently and meet performance targets. 8. Team Collaboration: • Collaborated with colleagues and other teams to share information, insights, and improve overall customer service processes. 9. Adaptability: • Adapted to changing customer needs, company policies, and procedures to provide the most up-to-date and accurate information. 10. Data Entry: • Utilized data entry skills to accurately record and update customer information and interactions in the company's systems. 11. Quality Assurance: • Ensured adherence to quality standards and followed established protocols to maintain high-quality customer service. References: Available upon request.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Email Communication
    Problem Solving
    Spanish to English Translation
    English to Spanish Translation
    Time Management
    Communication Etiquette
    Multitasking
    Scheduling
    Smooth Voice Tone
    Language Interpretation
    Translation
    Customer Service
    Zendesk
  • $5 hourly
    I am a committed and detail-oriented customer service professional with over three years of experience in customer support and two years in supervisory roles. I enjoy helping teams grow by mentoring teammates through side-by-side coaching, collaborating with Team Leaders and Operation Managers to improve efficiency, and working with RTM agents to ensure smooth operations and full coverage. My experience includes handling escalated calls, chats, and emails, as well as developing soft skills and management strategies to enhance customer satisfaction. I am familiar with tools such as Slack, Discord, Zendesk, Kustomer, Ujet, Timewarp, and office applications for maintaining reports and tracking performance. Fluent in Spanish (native) and English (C2), I am also learning Japanese and Portuguese at a beginner level. Outside of work, I enjoy spending time with my family, learning new things, and exploring different cultures. I value long-term professional relationships and strive to contribute positively to any team I am part of.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Kustomer
    Online Chat Support
    Customer Support
    Customer Service Analytics
    Customer Service Training
    Team Management
    Zendesk
    BPO Call Center
    Problem Solving
    Soft Skills Training
    Phone Communication
    Technical Support
    Customer Service
    Web Accessibility
  • $7 hourly
    Hello! I am a medical student with a strong command of English and a passion for patient care! I offer my services as a virtual assistant in the healthcare sector, combining my medical knowledge with administrative skills to provide you with comprehensive support. My goal is to facilitate the management of your daily tasks, allowing you to focus on what really matters: delivering exceptional care to your patients.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Entry
    Office 365
    Phone Communication
    Customer Service
  • $8 hourly
    Hello! My name is Diana, and I am a highly organized and proactive professional with experience in providing administrative support. I specialize in assisting businesses and entrepreneurs with a range of tasks, helping them save time and increase efficiency. Whether you need a virtual assistant or a more traditional administrative assistant, I can tailor my services to suit your needs. As an experienced virtual and administrative assistant, I can assist you with the following services: 1. Administrative support: I handle tasks such as scheduling meetings, managing calendars, data entry, preparing reports, and organizing files to keep your business running smoothly. 2. Email and communication management: I can efficiently manage your inbox, handle correspondence, and ensure timely responses, so you never miss important messages. 3. Customer service: I am skilled in managing customer inquiries, resolving issues, and ensuring client satisfaction through professional communication and follow-up. 4. Social media management: I can assist in creating and scheduling content, engaging with followers, and managing your online presence to boost your brand visibility. 5. Travel coordination: From booking flights to arranging accommodations, I can handle all the logistics to make your business trips hassle-free. Why choose me? 1. I am dedicated to delivering high-quality work on time and with attention to detail. 2. I don’t just wait for tasks; I anticipate your needs and stay one step ahead. 3. I understand the importance of confidentiality in administrative work and always ensure that sensitive information is protected. 4. By hiring me, you save time and resources that would otherwise be spent on administrative tasks, allowing you to focus on growing your business.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Trello
    Google Docs
    Google Slides
    Google Sheets
    Canva
    Microsoft Word
    Microsoft PowerPoint
    Microsoft Excel
    HubSpot
    Executive Support
    Administrative Support
    Virtual Assistance
    Social Media Management
    Social Media Content Creation
  • $7 hourly
    Industrial Engineer with ability to adapt to the different needs of the company, with experience in the documentation of administrative processes, in the areas of Quality and Production. Experience in design, elaboration and follow-up of quality indicators, dataentry, database management, Personnel supervision. With skills in excel, word-pdf, power point, excellent interpersonal relationships and ability to face work challenges.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Customer Service
    Administrative Support
    Customer Satisfaction
    Product Knowledge
    Spanish
    Task Coordination
    Content Moderation
    Sales
    Data Analysis
    Email Communication
    Quality Control
    Data Entry
    Microsoft Excel
  • $6 hourly
    Are you an eCommerce store looking for support with daily administrative tasks and customer service? You’ve come to the right profile! With over three years of experience, I specialize in assisting businesses with administrative tasks related to customer service. I can help you process orders, respond to emails, handle inquiries, and improve customer satisfaction. 📩 Answer customer inquiries. ❓ Solve questions and order issues in a friendly manner. 📦 Process orders correctly. 🔄 Handle returns, exchanges, and refunds. ✅ Follow up to make sure customers are happy. 🛒 Add and update product listings. 📊 Keep track of inventory. ⭐ Check and respond to customer reviews on social media. Send me a message and we'll get in touch to discuss your business needs.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Gorgias
    Order Processing
    Product Listings
    Helpdesk
    Microsoft Excel
    Email Communication
    Customer Support
    Administrative Support
    Etsy
    Shopify
    Customer Service
    Virtual Assistance
    Ecommerce
  • $5 hourly
    Versatile professional with experience in cybersecurity and management of artificial intelligence (AI) for various tasks. My approach includes creating innovative content using AI-based tools, as well as implementing cybersecurity measures to protect systems and data. In addition, I have solid knowledge in technical translation and bilingual customer service (English-Spanish), which allows me to communicate effectively and offer solutions adapted to the needs of each client.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Entry
    Customer Service
    Technical Support
  • $10 hourly
    Soy una Asistente Virtual organizada, detallista y comprometida con ayudar a empresas y emprendedores a simplificar sus tareas diarias y maximizar su productividad. Mi objetivo es que puedas enfocarte en lo que realmente importa mientras yo me encargo de las tareas administrativas. ¿Qué puedo hacer por ti? -Gestionar y organizar tus correos electrónicos, calendarios y agendas. -Encargarme de tareas de entrada de datos con rapidez y precisión. -Brindar atención al cliente profesional por email o chat. -Programar citas, coordinar reuniones y gestionar planes de viaje.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    Calendar Management
    File Management
    General Transcription
    Data Entry
    Virtual Assistance
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