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Hire the best Email Support Freelancers in Alajuela, CR

Check out Email Support Freelancers in Alajuela, CR with the skills you need for your next job.
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  • $35 hourly

    • 0.0/5
    • (0 jobs)
    I am a personable professional with over 10 years of experience in the customer support industry, I possess a strong background in customer service and operations. My resume reflects my past roles, such as serving as a Support Manager at Intel where I managed escalations and supported their systems. Additionally, at Sykes, where I gained valuable experience in recruitment and talent acquisition. Throughout my career, I have gained extensive experience in interacting with customers and addressing their inquiries, concerns, and requests effectively. I have a proven track record of providing timely and accurate responses to customer emails, ensuring a high level of satisfaction and resolution. Moreover, I am skilled in utilizing chat platforms to engage with customers in real-time, offering prompt assistance and building rapport. Additionally, I am experienced in handling phone calls with professionalism, empathy, and attentiveness. I understand the importance of active listening and clear communication to ensure customers feel valued and understood. I am adept at navigating through complex situations and providing appropriate solutions to ensure customer satisfaction. Proficient in various customer service tools such as Intercom, Salesforce, Zendesk, Zoom Meetings, Dropbox, and Shopify, Stripe, Asana, Trello, Monday.com Google Drive, Slack, Teams, etc., I am also well-versed in MAC, Windows/Office 365, PC/hardware terminology. You can expect the following qualities from me: • Highly analytical and self-motivated individual. • Strong team player, recognizing the importance of collaboration in problem resolution. • Low-maintenance, capable of working under pressure with minimal supervision. • Proactive and fast learner, with a passion for reading and adapting to new systems, documentation, and services. • Excellent communication skills, fostering empathy and effectively solving problems. • Positive attitude towards challenges, always eager to acquire new skills and knowledge. • Dedicated and quiet office space conducive to conducting demos and troubleshooting calls. I am a fast learner and adapt quickly to new tools and technologies. If there are specific tools or software relevant to your business, I am confident in my ability to quickly become proficient in using them.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Development
    Technical Support
    Customer Service
    Tech & IT
    Technical Project Management
    Customer Support
  • $5 hourly

    • 0.0/5
    • (1 job)
    I have experience of working as a customer service representative for more than 10 years, solving complex customer queries. I have strong customer service awareness that includes billing, order entry, delivery/shipment dates, and other related tasks. I have experience in coordinating onsite visit of technicians to customers who needed service. In addition, processing orders in CRM Systems, sourcing parts in SAP, and following up on orders, when necessary. I have experience creating processes and creating and updating their documentation. I'm a fast learner, have a can-do attitude, I am intellectually curious, self-driven, and passionate about streamlining processes and innovating. I have ability to work under pressure and respect deadlines. Good knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Administrative Support
    Data Collection
    Supply Chain & Logistics
    Data Analysis
    Process Documentation
    Order Fulfillment
    Asset Management
    Microsoft Visio
    SAP
    Order Management
    Customer Service
    Accuracy Verification
    Microsoft Excel
    Data Entry
  • $15 hourly

    • 3.8/5
    • (55 jobs)
    Languages: English(C1), French(B2), and Spanish ☆Personal Assistant, Office Support, and Customer Service specialist. -Data Entry of any type -Data Copy-Paste -Typing in Excel or Word -WordPress and Drupal Article Posting -Shopify -Email Marketing (MailChimp) -Social Media posting and managing ☆Professional Voice Talent (I have my own Studio and I edit my own work) -Scarlett Solo 2-in/2-out audio interface -Large-diaphragm CM25 condenser microphone -Professional HP60 closed-back headphones -Cubase recording software -Portable Vocal Booth My rate is $5 per minute (around 170 words per minute) ☆Professional Translator (0.0170 cents per word) - I can translate 1000 words per hour -Language pairs: French to Spanish and English to Spanish -Proofreader My native language is Spanish ( I am from Costa Rica), but I have lived several years in Florida, Quebec, and France. I have 10 years of experience, translating all kinds of content such as websites, blog posts, games, apps, amazon listings, books from English/ French into Spanish.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    English to Spanish Translation
    Social Media Design
    Canva
    Latin American Spanish Accent
    Shopify
    Data Entry
    French to Spanish Translation
    Microsoft Word
    Phone Support
    Microsoft Excel
    French
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I'm an honest, responsible, and ambitious young man with experience in Administrative Support, Data entry, Content writing, and Customer Service. My native language is Spanish and I know English too. Currently, I'm working for a company in the medical industry in the area of Order Management and Administrative Support. I want to grow as a person and above all professionally, so I'm looking for projects to develop in my free time to generate extra income and learn new abilities.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Content Writing
    Copywriting
    Audio Transcription
    Proofreading
    Administrative Support
    Customer Service
    WhatsApp
    Spanish
    English
    Virtual Assistance
    Data Entry
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    PROFESSIONAL PROFILE Organized and reliable candidate successful in managing multiple priorities with a positive attitude. Willingness to take on additional responsibilities to meet team goals. Joining innovative and sophisticated organization specialized in networking, IT Skills and leadership, where I can increase my experience in the same field.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Ticketing System
    Phone Support
    Network Administration
    macOS
    Troubleshooting
    Microsoft Windows
    Microsoft Azure
    Microsoft Exchange Online
    Microsoft Teams
    Microsoft Active Directory
    Tech & IT
    Office 365
    Technical Support
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    Experience in customer service, database management and problem solving. Native Spanish speaker, excellent written and verbal communication skills. Accurate and fast data entry. General computer skills. Virtual Assistance, Google search, MS Excel, MS Word, PDF fillable, PDF converter, Copy and paste, Audio recording, Web research, Email support, Data entry, Customer service.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Ecommerce
    Adobe Acrobat
    Organizer
    Phone Support
    Canva
    Virtual Assistance
    Spanish
    PDF Conversion
    Microsoft PowerPoint
    Microsoft Excel
    Microsoft Word
    Customer Service
    Problem Resolution
    Marketing
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