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Hire the best Email Support Freelancers in Heredia, CR

Check out Email Support Freelancers in Heredia, CR with the skills you need for your next job.
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  • $20 hourly

    • 5.0/5
    • (1 job)
    Solutions-driven professional with an extense career, experience providing rapid and client-focused technical support and logistics administration. Capacity to identify root causes. Adept at articulating complex technical concepts to users of varying technical understanding. • 2 years of experience in troubleshooting Outlook issues including Outlook 2016, Outlook Online, Exchange for Mac and mobile devices. Using Microsoft Remote Connectivity Analyzer and Exchange Admin Center to verify different scenarios such as policy messaging and compliance. • Microsoft-Mac OS operating systems in troubleshooting tasks that required access to the server, such as account management, permissions for SharePoint, permissions for shared drives. • Superior resolution and good metrics. • Ability to identify root causes. Expert in articulating complex technical concepts to users with varied technical knowledge. • More than 2 years of experience as a Service Desk Analyst. • Experience providing top-notch technical resolution through multiple channels (phone, chat, email) to support end users. • More than 2 years of experience working with clients from different countries and accents of vary locations making it easy to understand most of the accents in the US and outside the country.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Order Fulfillment
    Interpersonal Skills
    Customer Support
    Product Knowledge
    Email Communication
    Data Entry
    Time Management
  • $8 hourly

    • 5.0/5
    • (2 jobs)
    Hey there!!! I'm Gina, and I'm from Costa Rica, a beautiful place! I got my bachelor's degree in Journalism. I love dealing with data and analysis stuff, so I can help you with Data Entry, Data Processing, and Admin work (Among other things) I'm always learning and improving, so I'm super excited about the chance to find job opportunities in your awesome company. Joining your team would be amazing, and I really think my experience could help out a lot. When it comes to my soft skills, I'm proud to be a great communicator and love making positive vibes wherever I go. Working with others is my thing. I'm patient, punctual, and kind, so I get along great with colleagues and clients. In terms of teamwork, you can count on me! I'm totally committed and reliable, and I always give my best for good results. I can manage my time and I'm quick to learn new stuff. I can't wait to share my skills and experience with your company. I think I'd fit right in with your dynamic team! Thanks for checking out my profile & speak to you soon!.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Virtual Assistance
    Community Relations
    Journalism Writing
    Customer Support
    Communication Etiquette
    Administrative Support
    Email Communication
    Customer Service
    Business Services
    Team Building
    Microsoft Office
    Data Entry
  • $10 hourly

    • 5.0/5
    • (8 jobs)
    Hi, Greetings from Costa Rica. I can assure you that I have all the skills required for your project. I like difficult tasks to prove my ability as a Data Entry Specialist. I am very skilled in data entry and Excel tasks. I am also very qualified in data extraction and reports. If you hire me, you will get many services at a one-time investment. I am very much confident of our success together as I am punctual and creative. I look forward to hearing from you soon. Thank you.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Translation
    Email Communication
    Subtitles
    Google Sheets
    Customer Service
    MySQL
    Scheduling
    General Transcription
    Spanish to English Translation
    Data Entry
    Microsoft Excel
    Spanish
    Accuracy Verification
  • $15 hourly

    • 5.0/5
    • (9 jobs)
    I specialize in Customer Care through E-Mail, Phone, Chat and Ticketing platforms (Intercom, Zendesk, Reamaze, Gorgias, Freshdesk) as well as Social Media content creation, Community Management/Moderation, Influencer Marketing/PR for your company´s needs. Over 20 years of experience in the Customer Service industry and in Customer Service Managerial roles, I acquired valuable experience coaching and developing teams of 20 or more associates, performing Quality Assurance monitoring, training agents, and driving KPIs to meet metrics and goals. This experience will surely be an asset to your organization as a fully bilingual English Spanish customer service agent or supervisor. I can create and edit engaging video and picture content for your Instagram, Facebook, and other socials, as well as put together ads for your campaigns to target the desired audience. I can manage and nurture your social media communities with a warm, friendly, and on-brand style. I can moderate your online community, as well as set up and manage Brand Ambassadors and Affiliate programs to bring in help from hand-picked influencers to widen the reach of your products. I can personally help you get closer to your customers, becoming the bridge between your company and their feedback, reviews, and experiences through customer research to help you better understand your customers and their needs. I have done a fair amount of traveling all over the American continent, Asia and Europe, so I appreciate and quickly adapt to different cultures and enjoy working with international teams! My schedule is flexible, and I am available to deliver 40+ hours of service a week. My rate ensures we can build a long term professional relationship, you won't need to invest time and resources into hiring/training me to then have the position abandoned after a few months when "a better paying job" comes along as is the case with many lower rate freelancers who are looking to climb and jump from contract to contract. I am especially interested in long-term opportunities, and I very much value stability. FAMILIAR WITH: Freshdesk Zendesk Reamaze Intercom Gorgias Retool Live Chat Omnisend Shopify Refersion Adobe Audition / Photoshop Filmora 9 Canva Slack Google Suite Asana Social media platforms (Instagram, Facebook, Youtube, TikTok) Iconosquare Payment processors (Tipalti, PayPal...) And many more....
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Community Moderation
    Social Media Content Creation
    Intercom
    Ecommerce
    Community Management
    Video Editing
    Content Moderation
    Customer Support
    Customer Service
    Influencer Marketing
    English
    Zendesk
    Order Processing
    Online Chat Support
    Spanish
    Social Media Management
  • $15 hourly

    • 5.0/5
    • (3 jobs)
    Expert in answering questions about the product and brand I work with, strong attention to detail and accuracy are two of my strongest points, which is why I work as a coordinator of a cold and warm calling team. Since I have more than 6 years of experience, I'm great at coaching new agents and teams, reading the analytics of the projects and coming up with solutions to improve our services. I specialize in salesforce, but I am also certified in HubSpot, Zoho, and PipeDrive. I have experience with US-based companies like Paypal, Target, AT&T, FOX Sports, ESPN, and various e-commerce. 
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Salesforce Sales Cloud
    Salesforce
    Meeting Agendas
    Evernote
    Phone Communication
    Google Calendar API
    Corporate Social Responsibility
    Calendar
    Google
    Google Calendar
    Customer Support Plugin
    Biotechnology
    Customer Service
  • $10 hourly

    • 4.8/5
    • (5 jobs)
    In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with a service that sells. I have assisted all types of customers in all kinds of settings. I realize that acquiring and maintaining loyal repeated business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I am an excellent trainer who achieves ongoing success with his teams by building morale, maintaining teams' self-confidence, and training them to build the sale by improving their people skills. It would be a pleasure to interview for your company or project, and I look forward to hearing from you soon.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Entry
    Cold Calling
    Translation
    Customer Service
    Customer Retention
    Debt Collection
    Castilian Spanish
    Online Chat Support
    English
    Zendesk
  • $3 hourly

    • 0.0/5
    • (0 jobs)
    Motivated Technical Support Specialist with a drive for delivering exceptional support to customers and an energetic team member and a fast learner. Adept in assisting with answering functionality questions, as well as assisting customers troubleshooting and issue solving.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Product Knowledge
    Answered Ticket
    Zendesk
    Salesforce
    SAP
    Zoom Video Conferencing
    CRM Automation
    Phone Support
    Email Etiquette
    Office 365
    Self-Help
    Multitasking
    Time Management
    Technical Support
  • $9 hourly

    • 0.0/5
    • (1 job)
    My biggest strenght is customer service. I am a very disciplined and responsible worker and eager to learn and grow. I have been developing on data entry and research as well.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Product Knowledge
    Data Entry
    Interpersonal Skills
    Order Tracking
  • $10 hourly

    • 4.5/5
    • (1 job)
    As a customer service Representative, I am dedicated to providing quality assistance for both customer and company's satisfaction. Ability to establish and maintain excellent communication and relationships with clients; great interpersonal skills, great sense of urgency to resolve, experienced on both B2C and B2B which has provided me a wider view of businesses and how they work.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Administrative Support
    Communication Etiquette
    Product Knowledge
    Customer Support
    Interpersonal Skills
    Portfolio Management
    Time Management
    Meeting Agendas
    Data Entry
    Customer Satisfaction
    Communications
    Order Tracking
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    vsuc_fltilesrefresh_TrophyIcon Email Support
    IT Support
    Customer Service
    English
    Spanish
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