Hire the best Email Support Freelancers in Heredia, CR

Check out Email Support Freelancers in Heredia, CR with the skills you need for your next job.
  • $12 hourly
    Hi, Greetings from Costa Rica. Let me help you get the best results on your projects. I am very skilled in data entry and Excel tasks. I am also very qualified in data extraction and reports. I can help you translate or transcribe information from English to Spanish and vice-versa. If you hire me, you will get many services at a one-time investment. I am very much confident of our success together as I am punctual and creative. I look forward to hearing from you soon. Thank you.
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    Translation
    Subtitles
    Google Sheets
    Customer Service
    MySQL
    Scheduling
    General Transcription
    Spanish to English Translation
    Email Communication
    Data Entry
    Microsoft Excel
    Spanish
    Accuracy Verification
  • $10 hourly
    Hola !! Mi nombre es Gina, soy de Costa Rica, tengo mi título profesional en comunicación, soy una chica asertiva, detallista, confiable, me encanta trabajar en equipo, comprometida, me gusta el liderazgo y siempre dar la milla extra. Me llevo muy bien con todo lo que es: 1- Registro de datos y facturas. 2- Entrada de datos. 3- Digitación de registros de compras y contabilización de facturas en el sistema. 4- Corrección de errores en documentos y facturas. 5- Recopilación de datos y elaboración de bases de Datos. 6- Digitación de listados de productos, propiedades, test médicos, datos inmobiliarios. etc. 7- Digitación de imagen a Excel y web a Excel. 8- Investigación Web. 9- Proceso de asistencia administrativa, (asistente virtual). Para mí, ser parte de su equipo sería fantástico, y realmente creo que mi experiencia podría ayudar mucho, no puedo esperar para compartir mis habilidades con su empresa, estoy segura que encajaría perfectamente. Gracias
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    Virtual Assistance
    Community Relations
    Customer Support
    Communication Etiquette
    Administrative Support
    Business Services
    Team Building
    Email Communication
    Microsoft Office
    Data Entry
  • $55 hourly
    Expert in answering questions about the product and brand I work with, strong attention to detail and accuracy are two of my strongest points, which is why I work as a coordinator of a cold and warm calling team. Since I have more than 6 years of experience, I'm great at coaching new agents and teams, reading the analytics of the projects and coming up with solutions to improve our services. I specialize in salesforce, but I am also certified in HubSpot, Zoho, and PipeDrive. I have experience with US-based companies like Paypal, Target, AT&T, FOX Sports, ESPN, and various e-commerce. 
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    Salesforce Sales Cloud
    Salesforce
    Meeting Agendas
    Evernote
    Phone Communication
    Google Calendar API
    Corporate Social Responsibility
    Calendar
    Google
    Google Calendar
    Customer Support Plugin
    Biotechnology
    Customer Service
  • $15 hourly
    I specialize in Customer Care through E-Mail, Phone, Chat and Ticketing platforms (Intercom, Zendesk, Reamaze, Gorgias, Freshdesk) as well as Social Media content creation, Community Management/Moderation, Influencer Marketing/PR for your company´s needs. Over 20 years of experience in the Customer Service industry and in Customer Service Managerial roles, I acquired valuable experience coaching and developing teams of 20 or more associates, performing Quality Assurance monitoring, training agents, and driving KPIs to meet metrics and goals. This experience will surely be an asset to your organization as a fully bilingual English Spanish customer service agent or supervisor. I can create and edit engaging video and picture content for your Instagram, Facebook, and other socials, as well as put together ads for your campaigns to target the desired audience. I can manage and nurture your social media communities with a warm, friendly, and on-brand style. I can moderate your online community, as well as set up and manage Brand Ambassadors and Affiliate programs to bring in help from hand-picked influencers to widen the reach of your products. I can personally help you get closer to your customers, becoming the bridge between your company and their feedback, reviews, and experiences through customer research to help you better understand your customers and their needs. I have done a fair amount of traveling all over the American continent, Asia and Europe, so I appreciate and quickly adapt to different cultures and enjoy working with international teams! My schedule is flexible, and I am available to deliver 40+ hours of service a week. My rate ensures we can build a long term professional relationship, you won't need to invest time and resources into hiring/training me to then have the position abandoned after a few months when "a better paying job" comes along as is the case with many lower rate freelancers who are looking to climb and jump from contract to contract. I am especially interested in long-term opportunities, and I very much value stability. FAMILIAR WITH: Freshdesk Zendesk Reamaze Intercom Gorgias Retool Live Chat Omnisend Shopify Refersion Adobe Audition / Photoshop Filmora 9 Canva Slack Google Suite Asana Social media platforms (Instagram, Facebook, Youtube, TikTok) Iconosquare Payment processors (Tipalti, PayPal...) And many more....
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    Community Moderation
    Social Media Content Creation
    Ecommerce
    Community Management
    Video Editing
    Content Moderation
    Customer Support
    Customer Service
    Influencer Marketing
    Intercom
    English
    Zendesk
    Order Processing
    Online Chat Support
    Spanish
    Social Media Management
  • $15 hourly
    For over 5 years of experience in Collections, Customer Service, and Sales. Involved in planning, implementing, and creating effective strategies to drive clients to meet their designated goals. Innovative leader with experience delivering exceptional performance, commitment, teamwork capability, quick learning ability, and positivism.
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    Communication Skills
    B2B Lead Generation
    Customer Service Analytics
    Debt Collection
    Data Analysis
    Lead Generation
    Accounting
    Customer Service
  • $8 hourly
    As a customer service representative, I am passionate about helping others as much as possible, I like to offer exactly the service I like to receive. Therefore I see Customer Service as a beautiful career path to follow. As a Quality Analyst I have been able to acquire knowledge in various areas such as; data management and analysis through tools like Excel and Power BI, application of RCA, a process through which we can discover the root cause of a problem or situation to turn it into an opportunity for improvement, application of coaching sessions to agents in order to correct scenarios and turn those scenarios into visible improvements. In addition to these skills, I have been able to conduct workshops such as Lean Six Sigma, in which I have acquired knowledge related to continuous improvement, application of process improvement, implementing the methodology in my work environment and correcting or improving situations in order to deliver optimal results to my organization and our customers. I also have extensive experience in the area of customer service, conflict resolution, customer retention, negotiation, among other skills.
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    Phone Support
    Recruiting
    Accounting
    Bookkeeping
    Sales Call
    Customer Care
  • $9 hourly
    My biggest strenght is customer service. I am a very disciplined and responsible worker and eager to learn and grow. I have been developing on data entry and research as well.
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    Customer Support
    Product Knowledge
    Data Entry
    Interpersonal Skills
    Order Tracking
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