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Hire the best Email Support Freelancers in Munich, DE

Check out Email Support Freelancers in Munich, DE with the skills you need for your next job.
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  • $15 hourly

    • 5.0/5
    • (5 jobs)
    Hello! I am Anna Paola, I was born in Italy, and I currently live in Munich. I'm a front office manager with 5+ years of experience working in the customer service, hospitality business and sales assistant in multiple positions throughout my career. I have worked with guests and customers both one on one, through phone and email. I love to be in contact with people and I always do my best to answer clearly to their requests, giving accurate information, solving their problems, and making them satisfied with your business, especially after a complaint. I am kind, friendly, and professional in any situation. Thanks to my language skills I often work as a translator (Italian/German/English). Thank you for visiting my profile! Don´t hesitate to contact me for more information. I am looking forward to working with you. Have a great day, Anna Paola
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Chat Support
    Sales Promotion
    Hospitality & Tourism
    English to Italian Translation
    German to Italian Translation
    Customer Support Plugin
  • $30 hourly

    • 5.0/5
    • (5 jobs)
    As you can see in my profile, I have entered different markets and got to know the tasks and challenges that come with them. That shows that I'm a fast learner and interested in a broad variety of fields. My passion is language, from translation, over teaching to writing - it's an irreplaceable tool in business. Problem solving is a challenge I faced in customer service and that trained my communication skills as well as autonomous working.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Entry
    Content Writing
    Interpersonal Skills
    Slack
    Writing
    Search Engine Optimization
    Customer Support
    Proofreading
    Castilian Spanish
    German
    Translation
    Zendesk
  • $25 hourly

    • 5.0/5
    • (1 job)
    I am very patient and trustworthy, which is also the principle of my work on customer service. I have a number of internships related to customer service. For example, at Bank of China and Hexun Information Technology, I need to receive calls from customers and also face-to-face with customers directly.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Answering Product Questions
  • $15 hourly

    • 5.0/5
    • (1 job)
    I have been working since I'm 20 years old, right after I graduated college. My background is in ACCOUNT, SALES, and BUSINESS DEVELOPMENT MANAGEMENT and I worked for a few Tech Companies operating in the Philippines like GRAB and OYO. There, I was in charge of the acquisitions, business reviews, and managing and growing the portfolio of my handled accounts and clients. I am currently working (remotely) part-time as a Business Development Representative for MAPSTED (a Canadian-based Company), one of the leading new eras of location technology, for indoor and outdoor positioning of establishments. And added another part-time job (4 hours a day) as a Sales Consultant for SR YACHTING GmbH where I sell Sail Tours in Palma de Mallorca, Spain. My first remote job was as a Travel Agent for Car Rentals through HOPPER, this was actually my last job in the Philippines before I moved to Germany. With Hopper, I answer customers/renters through email and chat regarding their rental issues like technical problems with the vehicles, booking modification, refund requests, and the like. I also communicate with Hopper’s rental company partner for any escalations. I have knowledge of Hotel Operations and Room Sales & Events as a Hotelier for 6 years. I worked in the Operations under Front Office Department for 2 years and 4 years in the SALES Department focusing on Corporate Accounts and Travel Trade (4 and 5 Star Hotels in the Philippines). With my hotel sales job, I worked with different industries such as Pharmaceutical Companies, BPOs, Bank and Finance Companies, Government Agencies, Embassies, and Manufacturing Organizations. I handled big Corporate events like conventions and meetings, training, and a few military exercises groups of the US Embassy in the Philippines. I also handled bulk Korean and Japanese inbound groups coming into Mactan, Cebu as tourists.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Travel Planning
    Event Planning
    Email Etiquette
    Contract Negotiation
    Presentation Design
    B2B Lead Generation
    Outbound Sales
    Business Development
    Customer Support
    Microsoft Office
    Customer Service
    Price & Quote Negotiation
    Sales
    Travel & Hospitality
  • $14 hourly

    • 2.5/5
    • (1 job)
    Dear Upwork Community, I'm a Multilingual Customer support Representative , Virtual Assistant As well as a background in Hospitality for almost 6 years. I'm well-versed in email handling, online chat and telephone support when it comes to interacting with German, Spanish and English speaking customers. Tools: Zendesk Slack PIQ Ninox Several Internal Backoffices I am currently located in Barcelona , but I am available at all times!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Communication Etiquette
    Data Entry
    Interpersonal Skills
    Product Knowledge
    English
    German
    Catalan
    Spanish
  • $13 hourly

    • 0.0/5
    • (0 jobs)
    as a help desk analyst, I have spent the majority of the day performing remote support. This can take a number of forms: Overthe-phone support, Screen sharing or remote control, Live chat support, Email support Performing any kind of technical support, and remote support. My duties were screen sharing or remote control tools, which also depend on users to be their eyes and hands when trying to resolve a problem. As a Help-desk analyst I visualize what the user is seeing on his or her screen and know exactly what suggestions to give, and how to word that guidance so the user can follow i.e. have provided remote support to the team and as a help desk analyst I know how to keep cool and work efficiently - and it doesn't hurt to have a sense of humor, particularly when receiving requests like these.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Sales
    Freelance Marketing
    Digital Media
    Marketing
    Sales & Marketing
    Customer Support Plugin
    Customer Support
    Customer Service
    Telecommunications
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