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Hire the best Email Support Freelancers in Roseau, DM

Check out Email Support Freelancers in Roseau, DM with the skills you need for your next job.
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  • $20 hourly

    • 5.0/5
    • (9 jobs)
    In my previous experience, I worked in human resources departments to provide support across several different companies. I have worked in my current role as an Administrative Assistant for the past four years. Prior to this job, I worked as a Customer Service Representative for three years, which shows my commitment to great service. Are you looking for a reliable, committed and top of the line Business, Administrative or HR Assistant? If yes, I believe I am a suitable addition to your team. I have a strong passion for helping others, providing support to customers or colleagues and assisting them in ways that benefit them both personally and professionally. I also enjoy researching and finding solutions to virtually all problems, which is why I would be a great asset within your company. I possess strong communication skills, which are vital to success as a Virtual, Administrative or Human Resource Assistant. I have completed many certificate courses including certificates in Human Resource Management, Counseling and Early Childhood Education. I am also currently enrolled in a Bachelor’s degree in Business Administration at Ashworth College (USA). Some of my strongest skills include my ability to increase employee retention through the improvement of company culture and to develop training and education programs to ensure all employees have access to the information they need to succeed and comply with legal requirements. I thrive under difficult or high-pressure situations, time constraints and research that requires thinking outside of the box. I'm always open to learning new skills and dedicating my time to provide support and help, even in emergent situations. Thank you so much for taking the time to visit my profile, I hope to be of assistance to you soon! Kendra Jeffers.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Amazon
    Sales Operations
    Human Resources
    Case Management
    Appointment Setting
    Office Management
    Virtual Assistance
    Administrative Support
    Office Administration
    Customer Service
    Data Entry
    Customer Satisfaction
    Phone Support
    Online Chat Support
  • $15 hourly

    • 5.0/5
    • (3 jobs)
    Do you need a reliable Virtual Assistant whether it is for email management, scheduling or customer communications? Do you need exceptional customer support and a responsible organizer? You are here reading this because I am the right person for the job! This is why you should hire me: MY QUALIFICATIONS ✅Arts and Sciences Degree in Business Administration. ✅Arts and Sciences Degree in Geography. ✅Adobe Certification in Virtual Graphic Design. WHAT I CAN DO FOR YOU! ✅Email, Phone, Chat Support ✅Communicating with customers through various channels. ✅Assistance with customers’ complaints. ✅Record Keeping ✅Processing of orders, forms, applications, and requests. ✅Feedback on the efficiency of the customer service process. ✅Customer satisfaction and provide professional customer support ✅Project Management ✅Data Entry ✅Customer Service MY TOOLS ✅Google Applications (Google Drive, Gmail, Google Docs, Google Slides etc) ✅Microsoft Applications ( Word, Powerpoint etc) ✅Remote communication: phone, email and video conferencing (Skype, Email, Zoom, Google Drive) ✅Various types of CRM and Platforms for Customers Interactions (Willing to learn from your company as well) ✅Adobe Photoshop ✅PhotoPea I have been employed in Administrative Assistance bringing excellent skills in verbal and non-verbal communication, problem-solving, attention to details and decision making. Skilled at working in a high-speed environment while accomplishing major company and studious goals set by my co-workers and school mates. Also, excellent time management skills towards the completion of scheduling, arranging, documenting and communication using my keen technological skills. I am an innovative and fast learner who is motivated and takes pride in being responsible, accountable and confidential. Employing me is adding 8 years of Virtual Administrative Assistant and Customer Support working experience to your business. I am here daily, so give yourself the opportunity to first-hand experience my Virtual Administrative Assistant skills. Simply send a message and let us explore the endless possibilities of initiating business together. Thank you so much for taking the time to visit my Upwork profile, I hope to work with you soon. Kervia
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Business Analysis
    Writing
    English
    Task Coordination
    Scheduling
    Online Chat Support
    Administrative Support
    Essay Writing
    Customer Service
    Communications
    Data Entry
    Graphic Design
  • $20 hourly

    • 4.7/5
    • (11 jobs)
    **Proficient with Microsoft Office, Google Sheets, Salesforce, LogMeIn, Asana, Amazon Connect, RingCentral, Calltools, Zoom, Slack, Teams, Google meets, EHR softwares and much more.** Are you in need of savvy Customer Support whether it’s by phone, chat or email? Do you need a reliable Virtual Assistant? You’re here reading this because this is the right person for the job! I have been employed in Customer Service having top-notch skills in verbal and written communication, active listening, empathy and problem-solving. Skilled at working in fast-paced environments while handling billing and payment issues, bank requests, ERC sales leads, scheduling appointments, customer policy/profile updates, and policy documents. Extensive knowledge of technology and an inherent ability to multi-task and communicate effectively with teams, in person and in remote environments. With a motive for growth, I also have experience in the medical field with basic medical terminology and insurance eligibility knowledge. I am familiar with EHR programs like Kareo, gGastro, AdvancedMD, Elation EMR, PracticeWorks, Allscripts and more. I am a fast learner, motivated and take pride in being accountable, reliable and professional. Employing me is adding 8 plus years of Customer Support working experience to your business. I graduated with an Associate Degree in Information Technology allowing me to also provide services in technical areas as well. I am here daily. Simply send me a message and let’s explore the possibilities of something lucrative in doing business together. Thank you so much for taking the time to visit my UpWork profile, I hope to work with you soon!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Analysis
    HIPAA
    Microsoft Excel
    Data Entry
    Project Management
    Sales
    Task Coordination
    Administrative Support
    Insurance Verification
    Scheduling
    Appointment Scheduling
    Customer Support
    Customer Service
    Payment Processing
  • $13 hourly

    • 5.0/5
    • (11 jobs)
    Hire a driven and dedicated individual to quickly improve your efficiency with: - proper document management - complete and accurate data entry - 'home-run-scoring' content - excellent customer service - efficient time-management I create captivating viral-worthy content for blogs and websites and will help you maintain quality control of your image with detail-oriented editing and original material that helps you stand out. I help ease the burden of daily office tasks you need to complete. Send me a message and let's get it done! I have completed over 15 books for local authors and have written several blog articles as a ghostwriter. As a part-time office administrative assistant at a local shipping company, and a local magazine, I have managed customer service, letter and email preparation, article completion, and recording/management of petty cash funds. As a high school teacher, I have both practiced and taught 'professionalism in the work-place' especially in the departments of Computer Science, Music, and Biology. With these experiences, I am equipped to be your virtual assistant and your viral content ghostwriter. Let me help you create professional Word Documents, brilliant blogs, and simple but effective Excel Spreadsheets, and by extension, greatly increase your efficiency as an individual or busy professional.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Content Writing
    Copywriting
    General Office Skills
    Content SEO
    Customer Service
    Microsoft Office
    Typing
  • $12 hourly

    • 4.7/5
    • (3 jobs)
    With a bachelor's degree in Human Resources and Management I aim to provide management services, resume writing, data entry, and any other areas relating to administrative work. Before my academic career I worked as an Administrative Assistant at Surgi Life Inc for 2 years where I was responsible for the overall organization of clients' files, appointments and dealing with potential clients. I also dealt with data entry and answering calls. Additionally, I worked at National Fairtrade Organization as an Administrative Assistant for 1.5 years where I gained knowledge on Microsoft office, management, and organization skills. I am also passionate in providing editing and proof-reading services to clients. I always provide top quality work in a quick but efficient manner and guarantee 100% satisfaction to all clients. I have previously worked with online marketing businesses such as Agrobite where I assisted in editing and proof-reading advertisements for clients.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Forecasting
    Bank Reconciliation
    Bank Statement
    Account Reconciliation
    Accounting
    Employee Onboarding
    Scheduling
    Daily Deposits
    Invoicing
    Payroll Reconciliation
    Human Resource Management
    Personal Administration
    Communications
    Data Entry
  • $6 hourly

    • 5.0/5
    • (6 jobs)
    I am a dedicated and experienced virtual assistant with a passion for helping businesses succeed. I have a strong understanding of Microsoft Office Suite, Google Suite, QuickBooks, Asana, Canva, and other productivity tools. I am also proficient in social media management, email marketing, and customer service. I am a highly organized and efficient worker with a proven track record of completing projects on time and within budget. I am also a team player who is always willing to go the extra mile. I am looking for clients who are looking for a reliable and trustworthy virtual assistant who can help them take their business to the next level. I am confident that I can provide you with the support you need to achieve your goals. Contact me today to discuss how I can help you grow your business. WHAT I CAN DO FOR YOU! ✅Email and Chat Support ✅Social media graphic creation and post scheduling ✅Email marketing templates ✅Calendar management ✅Appointment Scheduling ✅Blog posts ✅Personal tasks (research, writing letters etc) MY TOOLS ✅Google Workspace ✅Microsoft Applications ( Word, Powerpoint, Excel, etc) ✅Remote communication: phone, email, and video conferencing (Skype, Email, Zoom, Google Drive) ✅Quick Books ✅Asana, Slack, Klaviyo, Attentive, LoyaltyLion
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Company Research
    Customer Support
    Microsoft Word
    Microsoft Excel
    Editing & Proofreading
    Online Chat Support
    Data Entry
    Virtual Assistance
    Instagram
    Facebook
    Personal Administration
    Canva
    Email Marketing
  • $25 hourly

    • 5.0/5
    • (12 jobs)
    🌟 Experienced Customer Success Expert and Certified Life Coach Ready to Elevate Your Business! 🚀 Are you on the hunt for a dynamic professional who not only excels in customer success and coordination but also brings expertise in HR, onboarding, client communications, project management and certified life coaching? Look no further! ✨ Why Choose Me? With a rich background spanning over 10 years in financial services, digital marketing, and communications, I've honed my skills in customer interactions, administrative tasks, and sales. From leading customer service teams at telecommunications giants to thriving as a conversational closer at a digital marketing agency, I bring a unique blend of experience and versatility. 💼 Specialized Skills: - HR and Onboarding: Expertise in human resources, ensuring a seamless onboarding process for your team. - Client Communications: Proven track record in effective client communication, fostering lasting relationships. - Project Management: Proficient in overseeing projects from initiation to completion, ensuring deadlines are met and objectives achieved. - Certified Life Coach: Empowering individuals to achieve personal and professional goals through certified life coaching. - Accountability Coaching: Guiding teams and individuals toward success with accountability coaching. 🚀 Key Strengths: - Data Entry - Sales and Marketing - Communication (Oral and Written) - Team Leadership - Customer Service - Proofreading and Editing - Research and Writing - Administrative/Virtual Assistance 🛠️ Tools and Platforms: Proficient in Asana, Trello, Slack, Spreadsheets, and various CRM solutions. Tech-savvy with Microsoft Office, remote communication tools, and file-sharing platforms like Google Drive and Dropbox. I am also very adaptable and a fast learner so any software you use, I'll get into it! 💡 Why Choose Me? My friendly demeanor, acute attention to detail, and a strong commitment to learning make me the ideal choice for your business needs. I offer seamless integration into your workflow, supported by reliable computer and internet connectivity. 🌐 Let's Connect: Ready to discuss how I can bring value to your team? Let's connect today! Your success is my priority, and I'm eager to contribute to your business growth. 📬 Invite me to your project, and let's embark on a journey of success together!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    General Transcription
    Earnings Call Transcription
    Management Skills
    Virtual Assistance
    Sales & Marketing
    Lead Generation
    Customer Service
    Customer Support
    Digital Marketing
    Administrative Support
    Editing & Proofreading
    Data Entry
    English
    Communications
  • $17 hourly

    • 4.8/5
    • (11 jobs)
    🌟 **Your Ultimate Support Specialist & Virtual Assistant!** 🌟 Hey there! 🚀 If you need someone with a knack for customer service, collections management, database management, client management, and virtual assistance, you've come to the right place! With expertise in a plethora of tools including Trello, Attio, Freshdesk, ClickUp, Monday.com, Zendesk, GoHighLevel, HubSpot, and Pipedrive, I'm your one-stop solution for streamlining your operations and boosting productivity. 🔹 **Customer Service/Account Manager Maestro:** Handling inquiries, resolving issues, and ensuring customer satisfaction are my forte. With a wealth of experience and a keen eye for detail, I'll provide unparalleled support to your clients. 🔹 **Collections Management Guru:** Let's tackle collections seamlessly! I specialize in managing collections processes across multiple platforms, ensuring timely payments and nurturing positive client relationships every step of the way. 🔹 **Efficient Virtual Assistance:** Need help staying organized and on top of your tasks? Leave it to me! From scheduling and data entry to project management, I'll leverage my expertise in tools like Trello, Freshdesk, ClickUp, and more to keep your operations running smoothly. 💼 **Why Choose Me?** - Extensive experience with a wide range of tools - Detail-oriented and highly organized - Exceptional communication skills - Committed to exceeding expectations Ready to take your business to the next level? Let's collaborate! Reach out today, and let's make magic happen. #CustomerService #CollectionsManagement #VirtualAssistant #EfficiencyExpert #FreelancerLife 🚀✨
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Scheduling & Assisting Chatbot
    Debt Collection
    Administrative Support
    Marketing
    Ticketing System
    Account Management
    Microsoft Excel
    Intuit QuickBooks
    Accounting Basics
    Inventory Management
    Customer Service
    Customer Support
    Technical Support
    Online Chat Support
  • $15 hourly

    • 5.0/5
    • (3 jobs)
    Holder of a Certificate in Market Research & Management, an Associate’s Degree in Chemistry and Physics, and a certificate in Customer Service. Currently pursuing a bachelor's degree in Marketing, a certificate in Sales & Marketing course and Human Resource and Management Course. I am experienced with current technologies, such as desktop sharing, cloud services, Google, Microsoft Office programs (Word, Excel, PowerPoint), Adobe Acrobat, Quickbooks, Survey monkey, Canva, and Schedule meetings: google calendar. I am a self-motivated and progress-driven Customer Service Specialist and Virtual Assistant with an extensive background in this field. I served 3 years as an Administrative Assistant and Customer Service Agent at one of the largest printing companies in the United States Virgin Islands named Graphic Design Center where my responsibilities included managing large amounts of phone calls, chats, emails, and walk-in customers. I dealt with accounts receivables, provided appropriate solutions and strategies to solve customer issues, employee hiring, assisted managers with general tasks, and monitored the progress of orders to ensure smooth business operations. My position as Sales Representative and Customer Service Agent of an online store named Unixx makes me an expert in this field. I'm responsible for sales and ensuring that customers are always engaged while remaining focused on building a greater network for the company. I created the company website ( view in my portfolio) and other social media content. I am able to perform efficient and effective market research and also skilled in creating social media content. See examples in my portfolio or contact me to share market research done in the past. I possess strong interpersonal skills; Can demonstrate empathy, listening skills, and speaking skills, communication skills. I am known for exercising initiative on the job and over the years I have grown to be a well-rounded professional who understands the importance of confidentiality, customer care, and integrity in business. As a customer service Specialist and virtual assistant, my main goal is to ensure that customers' needs are met or exceeded, creating an omnichannel customer experience and bringing great value to the company that I am affiliated with. Thank you for visiting my profile I look forward to being part of your team.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Web Design
    Scheduling
    Market Analysis
    Social Media Content
    Market Survey
    Customer Service
    Virtual Assistance
    Marketing
    QuickBooks Online
    Graphic Design
    Online Chat Support
    Sales & Marketing
  • $15 hourly

    • 4.6/5
    • (14 jobs)
    🌟 Innovative Virtual Assistant with a Blend of Project Management and Social Media Wizardry - Ready to Transform Your Business! 🚀 Are you in pursuit of a game-changing professional who not only masters project management but also possesses a wizard's touch in social media coordination? Your quest concludes here! ✨ Uniqueness Unleashed: With over two years of dedicated experience in the dynamic realms of project management and social media, I bring a fresh perspective and inventive solutions to elevate your business. My approach combines the precision of project management with the creative spark needed to make your social media presence shine. 💼 Specialized Alchemy: Project Management Maestro: Orchestrating projects with finesse, ensuring timelines are met, and goals are exceeded. Social Media Sorcery: Crafting and executing strategies to enchant your audience, boost brand visibility, and spark engagement. Administrative/Virtual Alchemy: Tackling diverse tasks with an innovative mindset to optimize your workflow. 🚀 Key Enchantments: Adaptive Wizardry: Quick to learn and adept at navigating new realms of technology and strategy. Meticulous Magic: Detail-oriented with a knack for turning chaos into organized brilliance. Time Bending: Efficient time management to ensure tasks are not just completed, but mastered. Tech Sorcery: Mastery of tools like Asana, Trello, Slack, and social media scheduling and analytics platforms. 🛠️ Tools and Incantations: I wield the magical powers of project management tools, communication platforms, and social media scheduling apps. My knowledge of the mystical arts extends to Microsoft Office, Google Drive, and Dropbox, ensuring seamless integration into your enchanted realm. 💡 Why Choose Me? My passion for learning, combined with a wizard's eye for detail, makes me the perfect ally to bring enchantment to your projects and social media endeavors. I offer not just assistance but a magical transformation in your business journey. 🌐 Let's Conjure Connections: Eager to unravel the magic I can bring to your team? Let's connect today! Your business success is my ultimate spell, and I'm ready to craft the perfect potion for your growth. 📬 Extend an invitation to your project, and let the magic of success unfold before us!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Time Management
    Technical Support
    Customer Relationship Management
    Phone Communication
    Accounts Receivable Management
    Customer Retention
    Light Project Management
    Communications
    Content Writing
    Leadership Skills
    Accounts Payable Management
    Communication Skills
    Email Communication
    Social Media Marketing
    Task Coordination
    Customer Service
  • $11 hourly

    • 5.0/5
    • (2 jobs)
    Are you looking for a Proficient Admin Support & Virtual Assistant, who can provide professional administrative support to you or Business? Then I am the right candidate! Why hire me? MY QUALIFICATIONS AND EXPERIENCE ✅Project Management Certification ✅Bachelor’s Degree in Human Resource Management ✅Associate’s Degree in Business Administration ✅Over five(5) years of experience in Office Administration and Administrative Support ✅Excellent Verbal and Written Communication Skills ✅Excellent Customer Service Skills - Chat, Emails, Telephone WHAT I CAN DO FOR YOU! ✅Content writing (social media posts, website posts) ✅Human Resource Duties ✅Project Management ✅Proofreading & Editing ✅Scheduling ✅Article writing ✅Email Management ✅Data Entry MY TOOLS ✅Facebook, Instagram, and other social media Platforms ✅Microsoft Word ✅Microsoft Excel ✅Google Applications ✅Microsoft Office Suite, and much more I am a proficient Admin Assistant with over 5 years of experience, working with top Managers and business owners. If you are seeking an individual who is professional and passionate about her job to assist you virtually whether it is for your business, academic or personal purposes, then you have found the right person. Open Communication, Accountability, Honesty and Integrity are the pillars of my work ethics. I am 100% confident that I will prove to be an invaluable asset to you. Michelle
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Administrative Support
    Report Writing
    Receptionist Skills
    Phone Communication
    Payroll Accounting
    System Administration
    Executive Support
    Customer Support
    Data Analysis
    Team Training
    Scheduling
    In-App Support
    Email Communication
    Data Entry
    Team Management
  • $15 hourly

    • 5.0/5
    • (3 jobs)
    I am an experienced Administrative Assistant with over five years of expertise in Administration. My passion lies in delivering top-notch solutions tailored to my clients' needs, whether it involves, booking arrangements, organizing events, typing, web search, email support and HR support. WHY CHOOSE ME? I consistently meet deadlines and ensure the highest quality of work. I am open and clear, and communication is my top priority. I tailor my approach to meet the unique requirements of each project. LET US COLLABORATE TO BRING YOUR VISION TO LIFE. FEEL FREE TO REACH OUT TO DISCUSS HOW I CAN HELP YOU ACHIEVE YOUR GOALS.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Human Resource Management
    Receptionist Skills
    Administrative Support
    Customer Support Plugin
    Customer Service
    Light Bookkeeping
    Data Entry
    Providing Information to Callers
  • $10 hourly

    • 5.0/5
    • (4 jobs)
    Hello Prospective Client! I am a qualified administrative assistant with the following skills to ensure the eminent success of your business: ▪︎ Excellent oral and written communications skills and computer proficiency. ▪︎ Effective decision making and organisational skills. ▪︎ Time management, email management and telephone etiquette. I am a self motivated and detail oriented professional. With a degree in business administration, accounting and Public speaking, I can assure that I am worth every penny. With the high rise in the virtual working environment, I have succeeded in adhering to all company's projects and policies while at home with no supervision. I will provide the same for you.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Administrative Support
    Clerical Skills
    Virtual Assistance
    Proofreading
    Interpersonal Skills
    Customer Support
    Filing
    Time Management
    Data Entry
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    My 10+ years of experience in the field of customer service have helped me to develop key and essential skills and assets necessary to work with and lead any customer care team. From working with national travel agencies to companies in the tourism field, my expertise spans across different areas and I can easily fit within any team. While working as a customer care agent for the Caribbean national travel company (LIAT), I developed impeccable phone manners and an ability to politely deal with disgruntled clients. I am accustomed to working on multiple projects simultaneously and can offer new ideas to help my clients grow and surpass all their goals and objectives. My experience has helped me improve my leadership skills, sound judgment as well as creativity, and has provided me with extensive knowledge of how to upsell services and goods to potential clients. My primary emphasis is on focusing on solving customers’ issues, while communicating with a professional and understanding manner. I also take time to listen to clients' concerns with proficient solutions. My strength as a person is dealing promptly with clients from diverse backgrounds, caring for client’s needs, wants and concerns. I love traveling as it allows me to interact with different people. I am very social and easy-going, and I look forward to helping you meet your business needs by keeping your customers happy.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Phone Communication
    Online Chat Support
    Email Communication
    Customer Service
  • $10 hourly

    • 5.0/5
    • (1 job)
    Are you looking for an Experienced Virtual Assistant, Bookkeeper or QuickBooks Expert? Then I am the right candidate! Why hire me? MY QUALIFICATIONS ✅QuickBooks Certified ✅Associate’s Degree in Accounts & Economics (Hons.) ✅Bachelor’s Degree in Accounts (Hons.) WHAT I CAN DO FOR YOU! (Bookkeeping Services) ✅Full-charge bookkeeping ✅Financial statement preparation and analysis ✅Payroll set-up and management ✅Bank/credit card statement reconciliation ✅Process daily sales and deposit reports ✅Financial budgeting and forecasting ✅Accounts receivable and payable management ✅Manage and maintain inventory records ✅Set up QuickBooks, wave, excel ✅Catch-up and clean up books WHAT I CAN DO FOR YOU! (Virtual Assistant Services) ✅Email & Schedule Management ✅File Storage & Organization ✅Administrative Assistance ✅Data Entry ✅Data Research MY TOOLS ✅QuickBooks Desktop ✅QuickBooks Online ✅Microsoft Word ✅Microsoft Excel ✅Google Applications ✅Microsoft Office Suite, and much more Excellent time management, procedure and policy development and Microsoft Excel and Word competency are a few of the skills I have developed during my career. I am passionate in accounting and would love to pursue this career remotely to serve more clients. I have had the benefit of working across many industries such as insurance agencies, security firms, retail outlets, shipping logistics, marketing companies and non-profit organizations in which I provided an array of services such as payroll preparation, data entry, financial statement preparation and reconciliations. My organizational and communication skills are two areas I pride myself on as they have been major contributors to my successes. I am a great leader and very creative individual and I know that I will be a great addition to your accounting team. Thank you for reviewing my profile. Feel free to contact me. Let's get to work! Siannesa
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Financial Report
    Wave Accounting
    QuickBooks Online
    Administrative Support
    Customer Support
    Executive Support
    Account Reconciliation
    Receptionist Skills
    Email Communication
    Payroll Accounting
    Intuit QuickBooks
    Bookkeeping
    Accounting Basics
  • $14 hourly

    • 4.0/5
    • (12 jobs)
    I have been employed in the banking industry for over six years and I remain dedicated to acquiring different banking skills. I hold an associate degree in mathematics and a bachelor’s degree in management studies with a minor in finance from Monore College, in Bronx, New York. The knowledge that I am attaining coupled with my six years banking experience has allowed me to be knowledgeable of various processes, procedures, and policies as it relates to banking and accounting. I have been able to maintain a track record for zero posting errors and high adherence to the policies that relates to my job post. I perform my job duties with the goal of having zero tolerance for errors whilst establishing control measures in mitigating operational risk. Some of the qualities I posses includes being meticulous, having a great ability to work under pressure, excellent problem-solving skills and having a love for mathematics and calculations. I am proficient in Microsoft Word, Excel, Access, QuickBooks and Intuit. The little details are important to me, excellence is in details!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Analysis
    Sales Writing
    Data Analysis
    Account Management
    Customer Service
    Relationship Management
    Customer Engagement
    Business Development
    Administrative Support
    Bookkeeping
    Telephone
    Online Chat Support
    Accounting
  • $11 hourly

    • 0.0/5
    • (0 jobs)
    I'm a certified career coach specialized in Business and productivity. I have gathered experience in office administration, project management and customer service. Whether you're trying to stay organized or delegate administrative and customer service tasks in a timely manner to focus on what matters to you I can help! Administrative support, Email management, Phone assistance and Customer service. TOOLKIT KNOWLEDGE AND EXPERTISE: Google Suite | Zoom| Slack | Skype| Dropbox| Microsoft Office Suite| Canva | ClickUp Let's connect!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Business Coaching
    Executive Support
    Customer Support
    Customer Service
    Team Training
    Team Management
    Telephone
    Online Chat Support
    Virtual Assistance
    Email Management
    Email Communication
    Receptionist Skills
    Administrative Support
    System Administration
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Possessing seven (7) years of experience as a News Editor, I bring to the table a range of skills that would be a great asset your organization. I am the proud holder of a Bachelor’s degree in Business Management; with many years of experience in customer service, management, team leadership and office management. I have profound respect for time and deadlines, which allows for timely deliverables. I am self-motivated, dedicated, passionate and hardworking which makes me adaptable to being successful either as a team player or individually. I work diligently to ensure accuracy and efficiency to secure success and fulfilment of operations. I have solidified my aptitude as an Editor at The Chronicle Newspaper where I have coordinated and collaborated with varies reporters/journalists and other writers to ensure timely, relevant and accurate articles are published to inform, educate and entertain readers of every demographic. I’ve also been tasked with other critical operational and managerial duties within the organization not limited to email and calendar management, sales, account payables and human resource management. I also mastered fundamental team building and managerial skills through my tenure at Allard Empire – Little Caesars, where I quickly accelerated my way through the ranks to Store Manager. In this position I was responsible for the overall operations and productivity of the store, which included sales, inventory management, hiring, training, quality control and overall customer satisfaction. As a Professor’s Personal Assistant, I gained skills in appointment booking and confirmation, office management, telephone and e-mail communication, and handling of confidential information. These skills proved sacred to the professor and students I served. If you are looking for someone who is hardworking, passionate and energetic … look no further. Let’s get started!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Zoom Video Conferencing
    Editing & Proofreading
    Office Administration
    Office Management
    Phone Communication
    Writing
    Payroll Accounting
    Customer Support
    Email Communication
    Bookkeeping
    Administrative Support
    Executive Support
    Customer Service
    Team Management
  • $7 hourly

    • 0.0/5
    • (1 job)
    In all my places of employment, I have gone above and beyond in regards to customer service. My interpersonal skills have developed tremendously to allow me to adapt to any situation that may arise. Networking and customer relations play a major role in any business and I have gained much knowledge and experience in this field. Organization and analytics have also allowed me to take on more responsibilities and roles in each organization I have been employed with. Communication is a major factor in my customer service success as I am careful and fluent with the words that I use to ensure that the customer understands me. Not only that but I adapt to each customer as no one customer is the same. Data Analysis & Organization is important as as it is imperative that you notice trends keep up to date with this ever evolving world. Working at Clear Harbor has allowed me to work with Excel and learn the features and benefits that come with it. Microsoft office is now second nature to me and I am ever learning it's features and ways to implement the service in office.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Communication Etiquette
    Interpersonal Skills
    Customer Support
    Data Entry
    Time Management
    Order Tracking
  • $25 hourly

    • 4.9/5
    • (12 jobs)
    ***Experience using SugarCRM, Oracle, MaxAgent, Avaya, Microsoft Word, Excel, Slack, Zoho, Jira, Asana, Zendesk, Front, Intercom, Ring Central, Shopify, Basecamp, Dropbox, Recharge, Stripe, Gorgias and much more *** Are you looking for an expert Customer Operations Specialist or Dispute Specialist? Then look no further!! My educational background in Business Administration, along with the completion of a Human Resource Management course, has provided me with a strong foundation in strategic planning, project management, and financial oversight. This knowledge, coupled with my hands-on experience, makes me well-prepared to effectively contribute to your team's success. I work hard to provide excellent Customer Care and Virtual Assistant satisfactorily no matter your business or line work. I thrive under difficult or high-pressure situations that require me to think outside the box. I am always open to new opportunities and learning new skills to keep me up to date with the emerging needs of clients. I have a proven track record of being a strategic and supportive partner to executives, entrepreneurs, and leaders of all backgrounds, allowing them to maximize their operational impacts and improve overall business/personal/organizational efficiency. As an exceedingly disciplined, proactive, and adaptive team player. I also possess the ability to lead and manage a team and successfully work with other departments on collaborative projects. Having performed for top-of-the-line executives and companies, I have developed a tremendous amount of discipline and only strive to overachieve. I am passionate about building and maintaining customer experiences and have an expansive background in customer success and sales. I can be an excellent client-facing representative providing a high level of support to partners/customers/clients/affiliates. You would be adding an excellent talent to your business. With a mix of my skills as a Customer Care Specialist and Virtual Assistant, I am confident that I will be able to carry out whatever tasks are assigned to me in the time frame requested. Thank you for taking the time to visit my profile and I look forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Product Knowledge
    Team Training
    Communication Etiquette
    Intercom
    Zendesk
    Order Tracking
    Phone Support
    Front
    Asana
    US English Dialect
    Google Docs
  • $7 hourly

    • 1.0/5
    • (2 jobs)
    *Proficient with Microsoft Office, Word, Excel, Customer Support, Virtual Assistant ,Email handling ,Outlook and Gmail and much more.* Are you in need of an efficient Virtual Assistant whether it is personal or business ? Do you need a reliable virtual assistant? I have been employed in Virtual Assistance Customer Support and Proficient in communication and problem solving skills. I am a hardworking and self-motivated assistant with sound experience of 4 years in Support. Dealing with emails , irate customers and troubleshooting is my known factor. The key to my success has been learning and adapting quickly to reach higher heights in personal and professional standards. I have worked as an Administrative Assistant Clerk, which gave me experience ,proofreading, editing excel and word documents, managing and balancing books, email support, and collecting data. I work well in pressured environments and take pride in being accountable, reliable and professional. Employing me is adding 4 plus years of virtual assistant & customer support working experience to your business. Currently finishing course in Project Management, I graduated with merits from High school and currently hold certifications in Office Management . I have seven years of working experience in this department. Thank you so much for taking the time to visit my Upwork profile, I hope to work with you soon!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Personal Administration
    Scheduling
    Data Entry
    Communications
    File Maintenance
    Customer Support
    Google Docs
    Customer Service
    Proofreading
    Executive Support
    Administrative Support
    Microsoft Word
  • $7 hourly

    • 0.0/5
    • (1 job)
    *Proficient with Microsoft Office 2003 - 2018, Outlook, Max Agent, Disposition and much more.** Are you in need of a Dynamic and Dedicated Customer Support agent? I have been employed in Customer Support where I troubleshooted phone, cable and internet lines at homes.I have managed customer accounts; generating reports upon request. I have worked with an active directory for 7 years. Troubleshooting users daily issues hands on or remotely through remote desktop connections. I work well in pressured environments and take pride in being accountable, reliable and professional. Employing me is adding 7 years of Customer Support working experience to your business. I have offered Customer Support to various clients mostly located in the U.S.A. Thank you so much for taking the time to visit my UpWork profile, I hope to work with you soon.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Client Management
    BPO Call Center
    Call Center Software
    Outreach Strategy
    Task Coordination
    Scheduling
    Virtual Assistance
    Customer Support Plugin
    Data Entry
    Phone Communication
    Customer Service
    Online Chat Support
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Looking for a dedicated and skilled Virtual Assistant or Proofreader who can handle a variety of tasks with precision and efficiency? You’ve come to the right place! I’m Gealine Jervier, and I bring a strong background in data organization, Formatting, Data Entry, proofreading, customer service, and graphic design. With several years of experience, I am committed to delivering outstanding service and exceeding expectations. My Core Skills Include: - Data Entry & Verification: Accurate and efficient handling of all data-related tasks. - Administrative Support: Managing schedules, preparing reports, creating presentations, and handling business documents. - Editing, Formatting, Error detecting & Proofreading: Ensuring your documents are clear, polished, and error-free. - Customer Service: Providing exceptional support and communication to meet your needs. What I Offer: Honesty: A trustworthy partner who values integrity in all tasks. Dedication: Committed to achieving your goals and exceeding expectations. Reliability: Dependable and consistent performance to support your projects. Hiring me means adding a dedicated team member to your project who is passionate about getting the job done right. Thank you for considering my profile. Let’s connect and discuss how I can contribute to your success! Feel free to reach out to explore how we can work together.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    English to French Translation
    English
    Copywriting
    Error Detection
    Formatting
    Proofreading
    Customer Service
    Data Entry
    Microsoft Word
    Customer Support Plugin
    Virtual Assistance
  • $10 hourly

    • 0.0/5
    • (1 job)
    Are you looking for an expert Administrative Support Agent or Human Resource Assistant? This is why you should Hire me! MY QUALIFICATIONS ✅Associates of Sciences degree in Psychology ✅Bachelor of Science degree in Human Resource Management WHAT I CAN DO FOR YOU! ✅Email, Phone, Chat Support ✅Communicating with customers through various channels. ✅Assistance with customers’ complaints. ✅BookKeeping, Accounting Support ✅Processing of orders, forms, applications, and requests. ✅Feedback on the efficiency of the customer service process. ✅Document proofreading and editing MY TOOLS ✅Google Applications (Google Drive, Gmail, Google Docs, Google Slides etc) ✅Microsoft Applications ( Word, Powerpoint, Excel etc) ✅Remote communication: phone, email, and video conferencing (Skype, Email, Zoom, Google Drive) ✅Quick Books, Smart Stream I am passionate and hardworking with great interpersonal skills. I have administrative support experience from working as an Administrative Assistant at the Ministry of Trade of Dominica from 2016 to 2019, where one of my primary duties was to prepare outgoing paperwork for the Trade Division, allowing the department to operate more efficiently. I was also responsible for maintaining filing records, calendars and appointment scheduling and providing email and phone support to the department heads. I dealt with organizing arrangements for field visits, meetings, and contract signings, as well as the timely preparation of minutes of meetings and field visit reports, ensuring that all functions are executed effectively, allowing the programme to run smoothly. I work hard to provide excellent Administrative Support and Human Resource Assistance satisfactorily no matter your business or line work. I thrive under difficult or high-pressured situations that require me to think outside the box. I am always open to new opportunities and learning new skills to keep me up to date with the emerging needs of clients. With a mix of my skills as an Administrative Support Specialist and Human Resource Assistant, I am confident that I will be able to carry out whatever tasks are assigned to me in the time frame requested. Thank you for taking the time to visit my profile and I look forward to working with you. Immarah
    vsuc_fltilesrefresh_TrophyIcon Email Support
    System Administration
    Executive Support
    Email Communication
    Administrative Support
    Data Entry
    Customer Support
    Phone Communication
    Receptionist Skills
    Accounting Basics
    Report Writing
    Accounting
    Online Chat Support
    Payroll Accounting
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    I am Tajh M. Charles, a dedicated Experienced Customer Admin Executive and Operations Supervisor with over 2 years of experience in providing outstanding support and solutions. My expertise includes resolving customer issues, enhancing satisfaction, and optimizing service processes. Promoted to Supervisor, I now utilize my leadership skills to guide a team, streamline operations, and elevate customer satisfaction. - Key Strengths and Skills: Exceptional Communication: Adept at conveying information clearly and addressing customer inquiries with empathy and professionalism. Problem Resolution: Skilled in swiftly identifying and resolving issues to ensure customer satisfaction and handle team conflicts effectively. Process Improvement: Experienced in refining customer service processes to boost efficiency and effectiveness. Leadership and Team Management: Successfully advanced from Specialist to Supervisor, leading a team of 15 representatives and fostering a collaborative, high-performing environment. - Highlighted Projects and Accomplishments: Promotion to Supervisor: Earned a promotion due to exceptional performance and proven ability to mentor and manage a team, leading to enhanced team efficiency. Customer Experience Enhancement: Implemented new customer service protocols, increasing satisfaction scores significantly and reducing average response time by approximately 45%. - Education: High School Diploma - 2021 Customer Service Certification - Top Supervisor, 2023 As a dedicated Supervisor, I am enthusiastic about applying my skills to further improve the customer experience and support my team in achieving excellence across all assigned responsibilities.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Outbound Call
    Phone Survey
    Customer Support
    Online Chat Support
    Phone Communication
    Phone Support
    Email Communication
    Summary
    Typing
    Microsoft Word
    Proofreading Feedback
    Graphic Design
    Keyboarding
    Translation
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    Are you looking for an Experienced Virtual Assistant or Customer Support who will alleviate your workload? Then I am the right candidate! MY QUALIFICATIONS AND EXPERIENCE ✅Associate’s Degree in Accounts (Hons.) ✅Bachelor’s Degree in Accounting (Hons.) ✅Over 14 years of experience in Administrative Assistance ✅Excellent Written and Verbal Communication Skills ✅Excellent Mastery of Microsoft Word, Microsoft Excel, PowerPoint, Google Applications, and much more. WHAT I CAN DO FOR YOU! (Accounting and Bookkeeping Services) ✅Full-charge accounting and bookkeeping ✅Financial statement preparation and analysis ✅Payroll set-up and management ✅Bank/credit card statement reconciliation ✅Process daily sales and deposit reports ✅Accounts receivable and payable management ✅Manage and maintain inventory records ✅Set up QuickBooks, excel ✅Catch-up and clean up books WHAT I CAN DO FOR YOU! (Virtual Assistant Services) ✅Email & Schedule Management ✅File Storage & Organization ✅Administrative Assistance ✅Data Entry MY TOOLS ✅QuickBooks Desktop ✅QuickBooks Online ✅Microsoft Word ✅Microsoft Excel ✅Google Applications ✅Microsoft Office Suite, and much more I am confident, adaptable, highly motivated, capable, dependable, ambitious, resourceful, and eager to take on a new challenge that offers me greater responsibilities and allows me to challenge myself more. I am a critical thinker, active listener, and problem solver. Regular communication is really important to me so let’s keep in touch. Thank you. Martina. A
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Light Bookkeeping
    Accounting Basics
    Bookkeeping
    Data Entry
    Editing & Proofreading
    Virtual Assistance
    Payroll Accounting
    Customer Support
    Report Writing
    Writing
    Phone Communication
    Accounting
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    I am a highly motivated, dedicated and hard-working young professional. Whether you need help with web/online research, email support or data entry, I can assist. My previous experiences as a data collector for institutions such as World University Service of Canada allows me to be proficient in data entry, recording and inputting data with accuracy. I am able to prioritize tasks efficiently and within the allocated timeframe providing significant results. I am confident that my attributes will contribute significantly to the success of your institution. * Proficient in Microsoft Office Applications: Word, Excel * Possesses great research skills * Effective communication is key, so let's keep in contact
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Microsoft Excel
    Data Entry
    Online Research
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