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Hire the best Email Support Freelancers in La Romana, DO

Check out Email Support Freelancers in La Romana, DO with the skills you need for your next job.
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  • $7 hourly

    • 5.0/5
    • (2 jobs)
    I am a call center agent and virtual assistant with more than 3 years of experience. I worked as an escrow assistant for two years, which allowed me to become more organized and pay attention to the details. I also have experience in customer service, which taught me to resolve problems. Fulfilling my responsibilities and being reliable are my greatest strengths.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Chat Support
    Email Communication
    Phone Support
    BPO Call Center
    Appointment Scheduling
    Zendesk
    Administrative Support
    Organize & Tag Files
    Real Estate
    Email
    Customer Experience
    Data Entry
    Receptionist Skills
    Virtual Assistance
  • $10 hourly

    • 0.0/5
    • (1 job)
    If your business goal is to accomplish an outstanding customer satisfaction, this is what I'm here for! Experienced customer service specialist who has been supporting numerous BPO companies for over 6 years. I learned valuable professional skills such as customer satisfaction and process simplifications by identifying the root of the cause and providing a quick and efficient resolution to the customer's situation. ☑I will be able to provide an excellent experience for each of your customers, leading to customer loyalty towards your company. ☑I will be focusing on your customer's needs and will come up with a unique solution for each specific situation that any customer would face. I’m an enthusiastic, conscientious, harrd worker with an eye for detail and a passion for language. Punctuality, as well as reliability, are my strengths. I strive to accomplish goal-oriented results. ✅Customer Support for BPO Companies - Email - Ticket Support (Zendesk) - Live Chat (LiveEngage) - Social Media Management & Moderation ✅Admin Work - Data Entry - Collecting emails and contact information - G-suite (Google Docs, Google Sheet) - File Conversion (PDF to Excel/Word) - Shopify - Wix - Microsoft Office (Word, Excel/ CSV files, Outlook) - Internet Research
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Administrative Support
    English
    Interpersonal Skills
    Slack
    Receptionist Skills
    Technical Support
    BPO Call Center
    Email Communication
    Virtual Assistance
  • $8 hourly

    • 0.0/5
    • (1 job)
    Hey there! 👋 I'm Carlos, and I'm diving into Upwork to help out with customer support, personal assistant tasks, and data entry. 💼 What I Can Do: ✅ Helping Customers: I'm here to handle questions, provide support, and make sure folks are happy. ✅ Personal Assistant Vibes: From scheduling stuff to managing emails, I've got your back. ✅ Data Entry Whiz: I'm good with details and can get your data organized and entered in no time. 🔧 Why Pick Me? 🚀 Eager to Learn: I might be new, but I'm excited and ready to learn on the go. 🕒 Reliable AF: You can trust me to meet deadlines and handle tasks with care. Let's chat and figure out how I can make your life easier!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Appointment Setting
    Copywriting
    Data Entry
    Virtual Assistance
    Customer Service
    Graphic Design
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    🌟 **Customer Service Expert | E-commerce Specialist | BPO Industry Professional | Virtual Assistant** 🌟 Hello, I’m Estarlin. With over 3 years of experience in customer service and as a virtual assistant, I have a proven track record in the Contact Center and BPO industry. I specialize in delivering quality support, resolving issues efficiently, and ensuring customer satisfaction, particularly in the e-commerce sector. 🛒 I’m passionate about enhancing customer experiences and ensuring seamless interactions, which is what drives my dedication to this field. **What can I bring to your team?** ✨ **Effective Communication Skills** – I manage multiple channels (calls, chats, and emails) daily, ensuring quick solutions for e-commerce inquiries. 📞💬 ✨ **Rapid Problem-Solving** – Successfully reduced average resolution times by 65%, improving both customer experience and team efficiency. ⏱️ ✨ **Focus on Customer Satisfaction** – Achieved a 94% satisfaction rate across campaigns by prioritizing empathy and clear communication, vital for e-commerce success. 🌟 ✨ **Technical Expertise** – Proficient in tools like Zendesk, Salesforce, and Freshdesk, as well as e-commerce platforms like Shopify and WooCommerce. 💻 ✨ **Virtual Assistance Skills** – As a data entry and tech support assistant, I streamline processes to ensure smooth operations, especially in managing online orders. 📊 ✨ **Global Experience** – Worked with diverse teams and customers from Latin America, North America, Europe, and Asia, adapting to various cultures and communication styles. 🌍 **Key Achievement**: I once resolved a complex issue where a customer faced incorrect billing for their order. By coordinating with multiple departments, I corrected the error and followed up personally, resulting in positive feedback and increased trust in our service. This not only enhanced the customer's experience but also improved our team's reputation. I am flexible with time zones and ready to adapt to any tools your team uses. Attached is my resume for more details. I look forward to collaborating and enhancing your customer service experience! 🚀 ---
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Technical Support
    Email Campaign
    Online Chat Support
    Customer Service
    ChatGPT
    Virtual Assistance
    Ecommerce
    Communications
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Hello! I am currently a Marketing student where I have developed a solid foundation in digital marketing strategies and market analysis. During my time at university, I have been involved in practical projects that have allowed me to apply my knowledge. For example, I worked on a team to create a marketing campaign for a local brand, where we implemented social media strategies that increased visibility and engagement by 30%. This experience taught me the importance of understanding the target audience and tailoring the message effectively. Additionally, I have skills in analytics tools such as Google Analytics and social media management platforms.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Chat Support
    Instagram
    TikTok
    Content Creation
    Content Sharing
    Canva
    CapCut
    Digital Marketing
    Marketing
    Microsoft Office
    Digital Marketing Strategy
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    I am a marketer with experience in customer service and administrative skills. If you need assistance with tasks that require unnecessary time such as checking emails, organizing meetings, completing data and customer assistance, I can help you!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    English
    iOFFICE
    Administrative Support
    Online Chat Support
    Technical Support
    Virtual Assistance
    Office 365
    Customer Service
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    I specialize in providing efficient and personalized virtual assistance tailored to your unique needs. With a focus on proactive communication, meeting deadlines, and driving client success, I am dedicated to streamlining your workload and helping you achieve your goals. Key Strengths: * Tailored Support: I adapt to your workflow and preferences, providing customized assistance in managing tasks such as calendar management, email handling, and research. * Proactive Communication: I keep you informed every step of the way, seeking feedback to ensure that my support aligns with your expectations. * Deadline-Driven: Your deadlines are my top priority. I work diligently to deliver high-quality results on time, allowing you to stay focused on your priorities. Experience: With a background as a logistics agent, I bring a wealth of expertise to the table. From administrative tasks to customer support, I have a proven track record of exceeding client expectations with accuracy and professionalism. Why choose me: * Client-Centric Focus: Your satisfaction is my ultimate goal. I am dedicated to understanding your needs and providing solutions that align with your objectives. * Flexible and Adaptable: I thrive in dynamic environments and am comfortable handling a wide range of tasks and responsibilities, adapting to your changing needs and requirements. Let's Connect: I am excited about the opportunity to support your business as your trusted virtual assistant. Please feel free to reach out to discuss how I can tailor my services to meet your specific needs and objectives.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    CRM Software
    Slack
    Data Entry
    Scheduling
    Phone Support
    Google Workspace
    Task Coordination
    Google Docs
    Computer Science
    Microsoft Office
    Problem Solving
    Spanish
    English
    Customer Service
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    Mis mejores areas de trabajo son hojas de excel, presentaciones en PowerPoint, diseños en Canvas y sobre todo, traducciones de ingles a español y viceversa. Adicionalmente me gusta mucho trabajar con los clientes para asi dar un buen trato a los mismos dentro de las politicas de la empresa.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Care
    Creative Writing
    Canvas
    Amazon Translate
    Amazon Transcribe
    Translation
    Salesforce
    Office 365
    Office & Work Space
    PowerPoint Presentation
    Excel Formula
  • $4 hourly

    • 0.0/5
    • (1 job)
    🌟 Customer Service & Sales Expert | Chat Support Specialist 🌟 Dynamic and dedicated customer service professional with over 5 years of experience in chat support and sales. Proven track record of enhancing customer satisfaction and driving sales through effective communication and problem-solving skills. Passionate about building strong relationships and delivering exceptional service in every interaction. Key Skills: - Customer Support:*Exceptional ability to resolve customer inquiries and issues via chat and email promptly and effectively. - Sales Expertise: Strong sales acumen with a focus on upselling and cross-selling products to meet customer needs. - Communication: Clear and concise communication skills, ensuring a positive customer experience. - Technical Proficiency:Familiar with various CRM systems, chat support tools, and Microsoft Office Suite. - Multitasking:Ability to handle multiple inquiries simultaneously while maintaining high-quality service. Services Offered: - Live chat support for customer inquiries and troubleshooting - Sales support, including product recommendations and order processing - Customer relationship management to foster loyalty and repeat business - Feedback collection and reporting to improve services and products **Experience:** - Customer Support Specialist at [Call Center] - Assisted customers through live chat, achieving a 95% satisfaction rating. - Processed orders and handled returns efficiently, contributing to a 20% increase in repeat sales. - Sales Associate at [clothing brand distributor and seller] - Engaged customers through proactive chat, leading to a 30% upsell rate on targeted products. - Collaborated with marketing teams to create compelling promotional campaigns. Why Choose Me? I am committed to providing top-notch customer support and driving sales growth. With a proactive approach and a focus on understanding customer needs, I aim to create a seamless experience that leads to increased customer loyalty and satisfaction. Let’s Connect! I am excited to bring my skills and experience to your team. Let’s discuss how I can help elevate your customer service and sales efforts!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    English to Spanish Translation
    Spanish
    Translation
    Customer Support
    Customer Service
    Microsoft Word
    Microsoft Excel
    Virtual Assistance
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