Hire the best Email Support Freelancers in Quito, EC

Check out Email Support Freelancers in Quito, EC with the skills you need for your next job.
  • $12 hourly
    Hi! My name is Diana and I am 32 years old. I am born and raised in Ecuador and currently live in Quito. I studied Tourism in Guayaquil and during my studies I did two internships in Virginia and Florida. Here I mostly worked on my customer service skills, but also improved my English. I finished studying 7 years ago and since then I have been working all around my country and also online. I have a lot of experience in customer service and teaching Spanish. The last few months as I was quarantined I have gained a lot of online customer service experience! I have been working for several webshops and have learned to use many ticketing systems. Mainly Zendesk, Gorgias and GSuite. For languages, I am a native Spanish speaker. I am also fluent in English and know Portuguese on a conversational level. Besides this, I know a basic level of Dutch. Hopefully we'll be working together soon!
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    Airtable
    Following Procedures
    Slack
    Ticketing System
    Teaching Spanish
    Microsoft Excel
    Spanish to English Translation
    Product Knowledge
    Data Entry
    Customer Satisfaction
    Ecuadorian Spanish Dialect
    Phone Support
    English
  • $12 hourly
    With a rich background spanning four years as a virtual assistant, I have cultivated a strong foundation in efficiently managing tasks and providing remote administrative support. My adeptness at handling diverse responsibilities, maintaining organization, and delivering timely results enables me to enhance productivity and streamline operations for clients. As a proactive and adaptable virtual assistant, I am dedicated to contributing to seamless workflows and enabling businesses to thrive in the digital landscape.
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    Scheduling
    Translation
    Microsoft Office
    Data Entry
    Google Sheets
    Skype
    Cold Calling
    In-App Support
    Sales
    Slack
    Warm Leads
    Customer Support
    Data Mining
    Phone Support
  • $13 hourly
    I define myself as a team-player, customer-oriented, grit and organized worker. I'm knowledgeable, clear and have a deep passion for helping people. I graduated from the University of Panama with a degree in social communication, getting the summa cum laude recognition. I learn fast and always maximize my abilities in order to lead, archive and surpass the organization's goals; where there is a need for a variety of business management, soft skills, and tasks including – computer knowledge, organizational abilities, and business intelligence. Experiences, abilities and previous jobs: Zendesk Intercom LiveEngage E-Commerce Startups Phone Support Chat and Email Support Design Assistant Travel Agent
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    Account Management
    Customer Support
    Online Chat Support
    Customer Satisfaction
    Customer Development
    Customer Service
  • $40 hourly
    Masters in Operations Management and Industrial Security, with a solid understanding of Processes, Planning, Strategic Management, as well as Project Monitoring and Evaluation. I have experience in both the public and private sectors, having worked as a Process Specialist and Administrator at the Ecuadorian Institute of Social Security. I have been part of quality audits in various companies, successfully leading processes such as ARCA CONTINENTAL with ISO 9001:2008, FSSC 2200 "Food Safety Scheme," ISO 14001; and at MARCSEAL with Good Manufacturing Practices standards. I am a creative, enthusiastic, persistent, and committed individual, willing to take on challenges for personal and professional growth, with leadership, ethics, and professionalism.
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    Process Design
    Email Communication
    Administrative Support
    Data Entry
    Communications
    Customer Service
    Quality Assurance
    Inbound Inquiry
    Phone Support
    English
    Sales & Marketing
    Retail & Consumer Goods
    Online Chat Support
    Order Processing
  • $40 hourly
    I can help you start your business by researching the market, tech support, Order processing and more.
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    Tech & IT
    Data Entry
    Order Processing
    Market Research
  • $15 hourly
    Hello, Thank you for taking interest in my work. I'm a dedicated customer service representative with 6+ years of experience. As a top-rated freelancer, I will always give 110% to all my clients. I am always working on improving and will be more than glad to work together. My skills: - Outstanding Customer service. - Organized. - Fast learner. -Teamworker. - Experience with Zoho. - Experience with Zendesk - Experience with Shopify - Experience with Slack and Zoom. - Bilingual (Native Spanish and English) 5+ years of experience in Customer Support. 4+ years of experience in Supervisor duties. 3+ years of experience in sales. With my skills, I always strive to make my clients pleased with my work.
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    Customer Satisfaction
    Customer Service
    Phone Communication
    Acuity Scheduling
    Communications
    Scheduling
    Customer Support
    Google Docs
    Google Sheets
    Zoho CRM
    English
    Phone Support
  • $6 hourly
    Presentation de Diciembre Creative, very practical in solving problems and patient in customer service, based on my work experience I always receive clients or potential clients with ease of speech, respectful, effectively and efficiently. Willing to develop a good work environment, and trained to perform in any specific assigned task with attention and kindness, promoting the sale of products and services with a friendly smile, and respectful communication. In addition, aware of the environment, with personal projects and always open to continue learning.
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    Management Skills
    Adobe Inc.
    Business Management
    In-App Support
    Customer Support Plugin
    Sales
    Computing & Networking
    Outbound Sales
    Arts & Culture
    Video Editing & Production
    Photograph
    Customer Service
    Customer Support
    Music & Sound Design
    Graph
    Sales Presentation
  • $5 hourly
    Hola soy Maileny Asistente administrativa virtual independiente con experiencia en servicio al cliente, gestión telefónica, manejo de agenda, soporte administrativo, gestión de correos electrónicos, gestión de cobros, manejo de hojas de cálculo de Excel. Ayudo a empresarios, trabajadores y particulares a organizarse mejor.
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    Administrative Support
    Servlet
    Customer Portal
    Customer Support
    Customer Service
    Basic Attention Token
    Email
    Call Center Management
    Virtual Assistance
  • $6 hourly
    Comunicadora social con experiencia laboral en atención al cliente. Asistente virtual con vocación a la atención al cliente y ayudar a los demás. Organizada, responsable, proactiva, con habilidades en herramientas digitales. ----- Social communicator with work experience in customer service. Virtual assistant with a vocation for customer service and helping others. Organized, responsible, proactive, with skills in digital tools.
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    Live Chat Software
    Online Chat Support
    Customer Service
    Customer Support
    Spanish
    HubSpot
    Customer Experience
    Salesforce
    Microsoft Office
    Google Calendar
    Zendesk
  • $8 hourly
    Hola, Si estás buscando una Asistente Virtual, has llegado al perfil indicado😉 Me especializo en tareas administrativas y moderación de contenido para RRSS, además tengo experiencia en el área de ventas digitales. Usando mis habilidades le ayudaré a reducir la carga administrativa y podrá concentrarse en otras prioridades de su línea de negocios. Te ayudaré con:  ✔️ Ventas - Gestión de Leads - Contacto y seguimiento al cliente - Data Entry - Redacción de correos electrónicos - Seguimiento al cliente - Administración de comentarios y/o mensajes en RRSS - Embudo de ventas / Funnel de ventas ✔️ E-Commerce - Administración de correos electrónicos - Seguimiento de pedidos - Resolución de problemas - Shopify  ✔️ Servicio al cliente - Recepción, administración y seguimiento de comentarios - Resolución de problemas - Excelente manejo del cliente - Cordialidad - Dominio de Calendario y Horarios Gerenciales - Logística ✔️ Web Máster - RRSS - Monitoreo de Redes Sociales - Responder comentarios - Verificación de contenido - Generación de campañas comunicacionales - Gestión de Leads - Generación de base de datos Plataformas   📱 💻  - Trello - Office 365 - Paquete completo Google - Notion - Slack - Kommo - Metricool - Canva - Shopify Me encantaría hablar contigo y conocer más sobre los objetivos de tu proyecto para ayudarte de la mejor manera y obtener maravillosos resultados. | | | If you are looking for a virtual assistant specialized in the administrative and sales area, you have reached the ideal profile. Using my skills I will help you reduce the administrative burden and you will be able to concentrate on other priorities of your business line.  ✔️ I will help you: - Compose emails. - Stay in constant contact with your potential customers. - Lead monitoring. - Calendar and schedule management - Social Media Monitoring  ✔️ Platforms: - Trello - office 365 - Complete Google Package - Notion - Slack - Kommo - Metricool - Canva - Shopify I would love to talk with you and learn more about the goals of your project to help you in the best way and obtain wonderful results.
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    Receptionist Skills
    Sales Development
    Administrate
    Sales & Marketing
    Microsoft Excel
    Administrative Support
    Virtual Assistance
    Sales Leads
    Customer Service
    Support Services Unlimited Dashboard
    Email Communication
    Email Copywriting
    Customer Support
    Sales Operations
  • $10 hourly
    Soy una persona con un alto sentido de compromiso, responsabilidad, puntualidad y capacidad de aprendizaje y adaptación y organizada. Puedo ayudarle a administrar mejor su tiempo, planificar y alcanzar sus objetivos.
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    Microsoft Excel
    Data Entry
    Phone Communication
    Phone Support
    Social Media Content
    Microsoft Word
    Microsoft Office
  • $8 hourly
    Hello, my name is Andres, and I am a skilled translator fluent in Spanish, English, Portuguese, and Russian. With a wealth of experience in translation, I have successfully facilitated effective communication across these languages. Additionally, I possess expertise in various domains, including data entry, chat assistance, customer service, chat support, accounting, and finance. I am also adept at writing scientific essays and papers. Throughout my career, I have honed my customer service skills, ensuring exceptional support and satisfaction for clients. With a strong background in multiple areas, I am well-equipped to contribute to diverse projects and provide high-quality service.
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    Russian
    Accounting
    Administrative Support
    Administrate
    In-App Support
    Online Chat Support
    Finance
    Portuguese
    Research Paper Writing
    English
    Spanish
    Translation
    Essay Writing
    Data Entry
  • $10 hourly
    I am a Clinical Psychologist with experience in various business fields, mainly helping people to find their stability in important aspects of their lives. I have experience in the business field, in the area of Human Talent, personnel selection and guiding large groups of people. I am also passionate about being able to take companies to another level, I am a good assistant and I adapt in any area or profession that is assigned to me since I empathize with the personality of the people and bringing out their best version. I have also worked in the customer service area, generating more production and profitability in companies.
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    Business
    Psychology
    Customer Service
    Customer Support Plugin
    Customer Support
    Business Consulting
  • $16 hourly
    Auxiliar Administrativo con mas de 9 años de experiencia, proporcionando asistencia a ejecutivos de manera hábil y eficaz, con desempeño de manera exitosa en otras áreas como Ventas y Mercadeo | Administrative Assistant with more than 9 years of experience, providing assistance to executives in a skillful and effective manner, with successful performance in other areas such as Sales and Marketing.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Communication Skills
    Scheduling
    Troubleshooting
    Receptionist Skills
    Marketing
    Customer Service
    Customer Support
    Virtual Assistance
  • $12 hourly
    🏆 Top Rated freelancer 🏆 100% job success ✅ 6000 total hours of work I am a native Italian speaker, fluent in English and Spanish, with 16 years of experience in customer service, technical support, data entry, translations, and web design. I worked for large multinational companies, combining passion and hard work, dealing with difficult or angry customers, and always trying to find the best resolution to any issues. I also worked as a technical support agent for Automattic Inc. (WordPress.com & WooCommerce forums) and several eCommerce businesses using the Shopify platform. My colleagues recognize that I'm extremely accurate and detail-oriented, honest and hard worker, well organized and experienced with remote work. I have intermediate knowledge of website design using WordPress, Html, CSS and graphic design managing Photoshop and Illustrator. Other available services are Seo strategies, Social Network Management, Google Ads, Facebook Ads, TikTok Ads. My passion is traveling and discovering new places and cultures. I lived and worked in several countries including Italy, England, Spain, Gibraltar, Ecuador. I am a fast learner and I look forward to working with you on any project you need assistance with.
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    Latin American Spanish Accent
    English to Italian Translation
    Zendesk
    Customer Service
    Spanish to Italian Translation
    Data Entry
    Content Management
    Spanish
    Social Media Marketing
    Customer Support
    Italian
    Web Design
    Elementor
    HTML
    CSS
    WooCommerce
    WordPress
  • $23 hourly
    Passionate about bridging gaps and driving success, I thrive on identifying opportunities within businesses, the market, and the companies I collaborate with. Currently, I am channeling this passion by helping Sleiner Travels, a leading player in the receptive tourism industry, reshape their structure and gain more and better clients and increase profitability. Working alongside their exceptional team, we are revolutionizing the way customers experience new destinations, bridging the gap between technology and the tourism sector. I am committed to improving operational efficiency, driving profitability, and optimizing overall performance. With a strong focus on strategy development, goal-setting, and financial management, I ensure sustainable growth for the companies I work with. I specialize in designing effective strategies, controlling budgets, and enhancing operational processes to maximize success. Let's connect and collaborate on driving organizational success!
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    Image Editing
    Bookkeeping
    Market Research
    Community Management
    Order Processing
    Phone Support
    Research & Development
    Digital Project Management
    Virtual Assistance
    Data Entry
    Data Analysis
    General Transcription
    Business
    Administrative Support
  • $12 hourly
    Busco nuevos desafíos laborales que me permitan estar al día y adquirir experiencias retadoras en base a las nuevas tendencias digitales en materia de asistente virtual, marketing, copywriter, entre otras. Con el fin de seguir construyendo una carrera profesional en esta nueva era de la tecnología y nuevas fuentes de ingresos.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Transcript
    Calendar Management
    Administrative Support
    Data Entry
    Customer Support
    Sales Call
    Business
    AccountAbility
    Financial Plan
    Account Management
    Cold Call
    Microsoft Office
    Microsoft Word
    Microsoft Excel
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