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Hire the best Email Support Freelancers in Quito, EC

Check out Email Support Freelancers in Quito, EC with the skills you need for your next job.
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  • $8 hourly

    • 5.0/5
    • (7 jobs)
    Hola, Si estás buscando una Asistente Virtual, has llegado al perfil indicado😉 Me especializo en tareas administrativas y moderación de contenido para RRSS, además tengo experiencia en el área de ventas digitales. Usando mis habilidades le ayudaré a reducir la carga administrativa y podrá concentrarse en otras prioridades de su línea de negocios. Te ayudaré con:  ✔️ Ventas - Gestión de Leads - Contacto y seguimiento al cliente - Data Entry - Redacción de correos electrónicos - Seguimiento al cliente - Administración de comentarios y/o mensajes en RRSS - Embudo de ventas / Funnel de ventas ✔️ Mystery Shopper - Certificada en ISC.CX para joyería, estaciones de servicio. - Disponible para visitas físicas en Ecuador o Internacional ✔️ E-Commerce - Administración de correos electrónicos - Seguimiento de pedidos - Resolución de problemas - Shopify  ✔️ Servicio al cliente - Recepción, administración y seguimiento de comentarios - Resolución de problemas - Excelente manejo del cliente - Cordialidad - Dominio de Calendario y Horarios Gerenciales - Logística ✔️ Web Máster - RRSS - Monitoreo de Redes Sociales - Responder comentarios - Verificación de contenido - Generación de campañas comunicacionales - Gestión de Leads - Generación de base de datos Plataformas   📱 💻  - Trello - Office 365 - Paquete completo Google - Notion - Slack - Kommo - Metricool - Canva - Shopify Me encantaría hablar contigo y conocer más sobre los objetivos de tu proyecto para ayudarte de la mejor manera y obtener maravillosos resultados. | | | If you are looking for a virtual assistant specialized in the administrative and sales area, you have reached the ideal profile. Using my skills I will help you reduce the administrative burden and you will be able to concentrate on other priorities of your business line.  ✔️ I will help you: - Compose emails. - Stay in constant contact with your potential customers. - Lead monitoring. - Calendar and schedule management - Social Media Monitoring  ✔️ Mystery Shopper: -Certified in ISC.CX for jewelry, service stations. -Available for on-site visits in Ecuador or internationally.  ✔️ Platforms: - Trello - office 365 - Complete Google Package - Notion - Slack - Kommo - Metricool - Canva - Shopify I would love to talk with you and learn more about the goals of your project to help you in the best way and obtain wonderful results.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Mystery Shopping
    Backup Administration
    Online Chat Support
    Ecommerce Support
    Forum Moderation
    Community Moderation
    Receptionist Skills
    Administrate
    Administrative Support
    Virtual Assistance
    Customer Service
    Email Communication
    Customer Support
    Marketing
  • $11 hourly

    • 5.0/5
    • (3 jobs)
    Virtual assistant and administrative receptionist with over ten years of experience. I will assist you with: ✅ Answer phone calls ✅ Calendar management ✅ Scheduling appointment ✅ Social Media Management ✅ Email Management ✅ Responding to customers' inquiries ✅ E-mail writing and follow-ups ✅ Organizing files, folders, and e-mails ✅ Set up meetings between clients ✅ Communicate and coordinate with suppliers and customers ✅ Process customer questions in emails or chat Please feel free to contact me. I will respond as soon as possible.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Communications
    Customer Service
    Scheduling
    Email Communication
    EMR Data Entry
    Data Entry
    Healthcare
    Receptionist Skills
    Call Center Management
    BPO Call Center
    Healthcare Management
    Personal Administration
    Virtual Assistance
  • $15 hourly

    • 4.7/5
    • (19 jobs)
    🏆 Top Rated freelancer 💯 100% job success ✅ 7000+ total hours of work I am a native Italian speaker, fluent in English and Spanish, with 18 years of experience in customer service, technical support, data entry, translations, and web design. I worked for large multinational companies, combining passion and hard work, dealing with difficult or angry customers, and consistently trying to find the best resolution to any issues. I also worked as a technical support agent for Automattic Inc. (WordPress.com and Woo.com) and several eCommerce businesses using WooCommerce and the Shopify platform. My colleagues recognize that I'm extremely accurate and detail-oriented, honest and hardworking, well organized, and experienced with remote work. I specialize in website design and development using WordPress, WooCommerce, HTML, JS, and CSS. I also provide services in graphic design, managing Canva, Photoshop, Illustrator, and Figma. Other services are SEO, social network management, Google Ads, Facebook Ads, and TikTok Ads. My passion is traveling and discovering new places and cultures. I'm fully remote but worked in several countries, including Italy, England, Spain, Gibraltar, and Ecuador. I am a fast learner, and I look forward to working with you on any project you need assistance with. ⭐⭐⭐⭐⭐ Here are some reviews from my clients: ❝Great freelancer, between the top of best i've had so far on upwork. Truly professional and experienced.❞ ❝Mirko is a true professional, always available and immediately ready for our every need. He immediately understood how to move and the procedures thanks to his great experience and his professionalism! I can't wait to work with you again. Thanks Mirko!❞ ❝Mirko worked very swiftly to complete our website design! Very pleasant to work with as well...❞ ❝Mirko is great! He was timely, proactive, and communicative. Couldn’t have asked for better.❞ ❝Mirko is extremely professional and talented. I would highly recommend working with him!❞ ❝It's always a pleasure to work with Mirko. Highly recommend!❞ (Automattic Inc.) ❝You rock - looks great thank you for the help!❞
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Latin American Spanish Accent
    English to Italian Translation
    Zendesk
    Customer Service
    Spanish to Italian Translation
    Data Entry
    Content Management
    Spanish
    Social Media Marketing
    Customer Support
    Italian
    Web Design
    Elementor
    HTML
    CSS
    WooCommerce
    WordPress
  • $15 hourly

    • 5.0/5
    • (15 jobs)
    Hi! My name is Diana and I am 33 years old. I am born and raised in Ecuador and currently live in Quito. I studied Tourism in Guayaquil and during my studies I did two internships in Virginia and Florida. Here I mostly worked on my customer service skills, but also improved my English. I finished studying 7 years ago and since then I have been working all around my country and also online. I have a lot of experience in customer service and teaching Spanish. The last few months as I was quarantined I have gained a lot of online customer service experience! I have been working for several webshops and have learned to use many ticketing systems. Mainly Zendesk, Gorgias and GSuite. For languages, I am a native Spanish speaker. I am also fluent in English and know Portuguese on a conversational level. Besides this, I know a basic level of Dutch. Hopefully we'll be working together soon!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Airtable
    Following Procedures
    Slack
    Ticketing System
    Teaching Spanish
    Microsoft Excel
    Spanish to English Translation
    Product Knowledge
    Data Entry
    Customer Satisfaction
    Ecuadorian Spanish Dialect
    Phone Support
    English
  • $12 hourly

    • 4.6/5
    • (8 jobs)
    With a rich background spanning four years as a virtual assistant, I have cultivated a strong foundation in efficiently managing tasks and providing remote administrative support. My adeptness at handling diverse responsibilities, maintaining organization, and delivering timely results enables me to enhance productivity and streamline operations for clients. As a proactive and adaptable virtual assistant, I am dedicated to contributing to seamless workflows and enabling businesses to thrive in the digital landscape.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    BoomTown
    Scheduling
    Translation
    Microsoft Office
    Data Entry
    Google Sheets
    In-App Support
    Slack
    Customer Support
    Data Mining
    Executive Support
    Administrative Support
    Salesforce CRM
    Phone Support
  • $6 hourly

    • 5.0/5
    • (7 jobs)
    ¡Hola! 👋 Si estas en búsqueda de una Asistente Virtual, has llegado al lugar indicado. Soy experta en tareas administrativas, gestión de proyectos, moderación de contenido, atención al cliente y con amplia experiencia en Research y Data entry. Puedo ayudarte con todas esas tareas administrativas que restan tiempo y no te dejan centrarte en otras actividades de prioridad que necesita tú empresa para crecer. Usando mis habilidades puedo ayudarte con: ✔️Administración 💼: • Facturación • Investigación. • Data Entry. • Presupuestos. • Uso y control de CRM. • Organización y planificación. • Dominio de calendario. • Manejo de múltiples tareas de manera eficiente. • Crear cotizaciones, actualizar brochures y logística. ✔️Servicio al cliente 👩‍🏫: • Brindar soporte inmediato a tus clientes a través de canales digitales (Email, RRSS, chat). • Call Center. • Asesoría virtual • Resolución de problemas. • Manejar clientes de manera cordial y eficiente. • Brindar un servicio de alta calidad. • Priorizar las necesidades de los clientes. • Gestión de venta. • Interactuar con clientes de manera fluida y profesional tanto por teléfono como por escrito. ✔️Web Master-RRSS 📱: • Moderación de contenido. • Responder comentarios. • Gestión de Leads. • Chat en vivo. • Programación de publicaciones. • Creación de publicaciones orgánicas. ✔️Gestión de correo y agenda 📨: • Te ayudaré a planificar tu agenda personal o la de tu equipo, así como también te apoyaré administrando tu correo profesional en todas tus plataformas. Para ello emplearé: -Calendly o Google Calendar. ✔️Plataformas 💻: • WhatsApp Business. • Canva. • Office 360. • Google Drive. • Calendar. • Metricool. • Trello. • Zoom. • Notion. • Meta Bussine. • RRSS (Intagram,faceook, Google Bussine). • ChatGPT. ¿ Por que deberías Contratarme ? Te brindo un trabajo de calidad. Trabajo en equipo. Tomo muy en serio el tiempo de entrega. Tengo facilidad para aprender a usar nuevas herramientas. Disponibilidad para realizar nuevas tareas si es necesario . Seria muy agradable saber sobre tu proyecto y poder trabajar juntos. | | | Hello! 👋 If you are looking for a Virtual Assistant, you've come to the right place. I am an expert in administrative tasks, project management, content moderation, customer service, and have extensive experience in research and data entry. I can help you with all those administrative tasks that take up time and prevent you from focusing on other priority activities your business needs to grow. Using my skills, I can assist you with: ✔️Administration 💼: • Invoicing. • Research. • Data Entry. • Budgets. • CRM use and management. • Organization and planning. • Calendar management. • Handling multiple tasks efficiently. • Creating quotes, updating brochures, and logistics. ✔️Customer Service 👩‍🏫: • Providing immediate support to your clients through digital channels (Email, Social Media, chat). • Call Center. • Virtual assistance. • Problem resolution. • Handling clients courteously and efficiently. • Delivering high-quality service. • Prioritizing customer needs. • Sales management. • Interacting with clients smoothly and professionally both by phone and in writing. ✔️Web Master - Social Media 📱: • Content moderation. • Responding to comments. • Lead management. • Live chat. • Scheduling posts. • Creating organic posts. ✔️Email and Calendar Management 📨: • I will help you plan your personal or team agenda, and I will also assist you in managing your professional email across all platforms. For this, I will use: -Calendly or Google Calendar. ✔️Platforms 💻: • WhatsApp Business. • Canva. • Office 360. • Google Drive. • Calendar. • Metricool. • Trello. • Zoom. • Notion. • Meta Business. • Social Media (Instagram, Facebook, Google Business). • ChatGPT. Why should you hire me? I deliver quality work. I am a team player. I take deadlines seriously. I am quick to learn new tools. I am available to take on new tasks if necessary. I would love to learn about your project and work together.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Chat Support
    Receptionist Skills
    Client Management
    Ecommerce Support
    Sales
    Online Research
    Personal Administration
    Backup Administration
    Canva
    Data Entry
    Administrate
    Virtual Assistance
    Administrative Support
    Customer Service
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    I do not believe in quitting learning. It is an endless pursuit of searching for greatness, finding reasonable answers, and facing the New World with solutions, not problems. As I mentioned before I would like to help others by learning, understanding, and ultimately finding the right solutions. In the present and the past what I selected for me was to provide the best service. New problems that we face as human beings and I face also are the multiple chances that we offer to each other and in this situation, I see opportunities. To evolve from one point to another you must understand what is important and focus on that. I drive myself every day to pursue the desire for knowledge. It comes naturally for me, to be eager to learn to have active participation and focus. I also can dedicate a lot of time to one task that I try to simplify it and get the best result.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Acquisition
    Slack
    Technical Support
    Chat & Messaging Software
    Customer Retention
    Customer Support
    Online Chat Support
    Zendesk
    Freshdesk
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Is your business trying to increase its customer’s loyalty? Do you need someone that will help you generate positive word-of-mouth about your business? If that’s what you’re looking for, I would be more than happy to help you achieve it, by understanding your customers’ needs and wants, exceeding their expectations and treating them respectfully. I’m a Hospitality Management and Culinary Arts student who’s currently working part-time as Customer Service and Sales Specialist in a Bakeshop. Ever since I started studying back in 2017, I’ve had the opportunity to work and participate in different events that my university has organized. I also did a Professional Internship at the J.W. Marriott Quito in the Food and Beverage area, and participated in the “Disney International College Program” working as an Attractions and Operations / Quick Service F&B Cast Member. I consider myself a really professional person who values punctuality and respects people’s time. I always look forward to do the best I can in every single thing I do in my life and I’m keen on learning new things. I’m proud of the professional background I’ve built so far, it has definitely helped me improve my interpersonal and communication skills. I await the opportunity to keep growing both professionally and personally in this industry. I look forward to working with you! Best regards, Andrea Hernandez.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Email Communication
    Customer Experience
    Communication Etiquette
    Interpersonal Skills
    Customer Satisfaction
    Customer Engagement
    Order Tracking
    Customer Support
  • $10 hourly

    • 5.0/5
    • (1 job)
    Masters in Operations Management and Industrial Security, with a solid understanding of Processes, Planning, Strategic Management, as well as Project Monitoring and Evaluation. I have experience in both the public and private sectors.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Process Design
    Email Communication
    Administrative Support
    Data Entry
    Communications
    Customer Service
    Quality Assurance
    Inbound Inquiry
    Phone Support
    English
    Sales & Marketing
    Retail & Consumer Goods
    Online Chat Support
    Order Processing
  • $6 hourly

    • 3.9/5
    • (1 job)
    Comunicadora social con experiencia laboral en atención al cliente. Asistente virtual con vocación a la atención al cliente y ayudar a los demás. Organizada, responsable, proactiva, con habilidades en herramientas digitales. ----- Social communicator with work experience in customer service. Virtual assistant with a vocation for customer service and helping others. Organized, responsible, proactive, with skills in digital tools.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Live Chat Software
    Online Chat Support
    Customer Service
    Customer Support
    Spanish
    HubSpot
    Customer Experience
    Salesforce
    Microsoft Office
    Google Calendar
    Zendesk
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Soy un profesional formado en la carrera de Bioquímica clínica, con habilidades para trabajar en equipo y adaptarme a diferentes entornos. Soy una persona proactiva y social comprometido con alcanzar los objetivos establecidos, cualidad ideal para trabajar en áreas relacionadas a la atención al cliente. Tengo conocimiento de las herramientas de Microsoft Office
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Biochemistry
    Desktop & Laptop Support
    Online Chat Support
    Desktop Support
    Phone Support
    Support Services Unlimited Dashboard
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    As a personal virtual assistant fluent in both English and a native Spanish speaker, I specialize in providing professional and operational support to professionals and entrepreneurs aiming to maximize their time and productivity. My structured approach, attention to detail, and ability to manage multiple tasks simultaneously enable clients to focus on critical business areas. Whether it's managing correspondence, scheduling, conducting in-depth research, or transcription, my tailored solutions ensure a smooth and efficient workflow. My language proficiency allows me to work effectively with clients from all over the world, ensuring clear communication and accurate results. I'm committed to helping clients achieve their goals through reliable, discreet, and professional support.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Transcript
    Spanish
    Online Chat Support
    Virtual Assistance
    Translation
  • $6 hourly

    • 0.0/5
    • (1 job)
    I'm a translator and virtual assitant for any kind of business. I can help you translating any kind of document , video or audio. Also I can be your virtual assitant that will help you to develop any kind of task, in order to ease your workload in your company. I will help you with: Translation -Translation from english to spanish -Translation from spanish to english -Translation of documents -Translation of videos Virtual assistant -Email management -Writing and typing -Social media management -Content verification -Data entry Platforms -Office 365 -Canva -Google -Trello -Slack
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Mobile App Testing
    Google Docs
    Audio Transcription
    Customer Support
    Office 365
    Typing
    Email Communication
    Data Entry
    English to Spanish Translation
    Spanish to English Translation
    Server
    Translation
    Customer Service
    Virtual Assistance
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Hey soy Paula Vallejo, soy asistente virtual mi objetivo es poder ayudarte con tu empresa de manera virtual, de esta forma aliviar tu trabajo, así podrás concentrarte en otras prioridades de tu negocio; si estas buscando eso has llegado al lugar correcto Puedo ayudarte con el manejo de tus RRSS y con el área de ventas digitales Dentro de mis habilidades esta: ✔ Ventas - Contacto y seguimiento al cliente - Data Entry - Redacción de correos electrónicos - Seguimiento al cliente - Administración de comentarios y/o mensajes en RRSS ✔ E-Commerce - Administración de correos electrónicos - Seguimiento de pedidos - Resolución de problemas  ✔ Servicio al cliente - Recepción, administración y seguimiento de comentarios - Resolución de problemas - Excelente manejo del cliente - Cordialidad - Dominio de Calendario y Horarios Gerenciales - Logística ✔ Web Máster - RRSS - Monitoreo de Redes Sociales - Responder comentarios - Verificación de contenido - Generación de base de datos ✔ Diseño - Diseño de presentaciones - Diseño de tarjetas de presentación - Diseño de folletos Plataformas   📱 💻  - - Trello - Office 365 - Paquete completo Google - Notion - Slack - Canva Me encantaría poder comunicarnos y de esta forma conocer más sobre los objetivos de tu proyecto o empresa para poder ayudarte de mejor manera y de esta forma tener excelentes resultados.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Spanish
    Customer Satisfaction
    Email Marketing
    Social Media Marketing
    Community Management
    Online Chat Support
    Customer Service
    Customer Support
    Canva
    Ecommerce
    Virtual Assistance
    Marketing
    Freelance Marketing
  • $4 hourly

    • 0.0/5
    • (0 jobs)
    Hello! I'm Jessenia Cordero, a professional in digital marketing and virtual assistance. With a strong background and experience in administrative management, data analysis, and research, I’m here to help you optimize processes, manage key tasks, and take your projects to the next level. 🧰 My Main Areas of Expertise 📩 Digital Marketing and Gmail Marketing 📌Creation and optimization of email campaigns. 📌Data analysis to enhance the effectiveness of marketing strategies. 📊 Administrative Management and Organization 📌Agenda and calendar management. 📌CRM management. 📌Creation and modification of slides or presentations. 📌Preparation of detailed reports. 📌Uploading information to various platforms. 📌Travel coordination and planning. 📌Email management and organization (responding, sorting, categorizing). 📌Data entry. 📌G Suite (Google Docs, Google Sheets). 📌Microsoft Office (Word, Excel, PowerPoint). 📌Customer service: calls, appointments, support, emails (Zoho). 📌Project organization (Trello and Asana). 🔍 Research and Analysis 📌Strategic information research (markets, services, providers). 📌Data evaluation and creation of customized reports. 🖋️ Content and Communication Support 📌Social media posts. 📌Email management. 📌Writing clear and persuasive texts. My experience across various fields, combined with strong organizational and analytical skills, allows me to provide practical and effective solutions that save time and resources. If you’re looking for someone reliable, detail-oriented, and passionate about excellence, I’m ready to collaborate with you. Constant communication is key for me, so I’ll always be available to stay in touch and ensure everything goes according to plan. 😊
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    Customer Care
    Data Entry
    General Transcription
    Email
    Microsoft Office
    Microsoft Excel
    Phone Support
    Content Analysis
    Marketing
    Digital Marketing Strategy
    Digital Marketing Materials
    Digital Marketing
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