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Hire the best Email Support Freelancers in Cairo, EG

Check out Email Support Freelancers in Cairo, EG with the skills you need for your next job.
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Rating is 4.7 out of 5.
4.7/5
based on 144 client reviews
  • $35 hourly

    • 4.9/5
    • (355 jobs)
    •MS SQL SERVER Database Administrator •10 years experience as Senior production MS SQL DBA. •10 years overall as MS SQL DBA (SQL Server 2000 to 2022). •Performance optimization: Server performance optimization (settings\configurations\indexes) Code performance optimization (procedures\views\functions) •Troubleshooting and recovering •Planning and implementation High Availability solutions (Log Shipping, Mirroring, AlwaysON AG, Clustering) •Scripting ( T-SQL) •Migration and upgrading •ETL (transform Schema and data between these sources Oracle, MySQL, SQL Server ,PostgreSQL, IBM DB2, Informix, Access, Excel,Visual Fox pro, Sq Lite,dBase, Text/CSV ,FirdBirde ,InterBase ,MariaDB , JSON ,XML ,RDF and others). •SSRS (optimization reports, writing reports) •SSIS (writing packages, troubleshooting) •I have managed 100 instances, had to deal with VLDBs (100GB). •SAN Storage and Backup Solutions •Hard-working and meet deadlines, I accomplish tasks qualitatively •I'm loyal and reliable. • like to be challenged and multitask. •I'm a problem solver that is known for thinking outside the box
    vsuc_fltilesrefresh_TrophyIcon Email Support
    PDF Conversion
    Data Recovery
    Performance Optimization
    Transact-SQL
    Database Programming
    Microsoft SQL Server Reporting Services
    Microsoft SQL Server Programming
    Microsoft SQL Server Compact
    Database Management
    Database Administration
    Database Optimization
    Microsoft SQL Server Administration
    Data Migration
    ETL
  • $14 hourly

    • 5.0/5
    • (14 jobs)
    💎 As an experienced Technical Assistant with 3+ years of expertise, I'm dedicated to enhancing operational efficiency and supporting organizational success. 💎 Skills: 💠 Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Visio) and Google Workspace. 💠 Skilled in data entry for accurate record keeping. 💠 Experienced in WordPress and basic web maintenance (HTML/CSS/JavaScript). 💠 Proficient in CRM platforms for effective client management. 💠 Experienced in social media marketing (SMM), including managing Facebook and Instagram Ads. 💠 Capable of creating designs using Canva/Photoshop, including mockups, flyers, professional posts, Presentations, etc. 💠 Proficient in video editing, especially for YouTube channels. 💠 Well-versed in customer service and client handling. 💠 Very quick learner. 💠Reliable and adaptable, committed to delivering high-quality work. I'm eager to contribute to your team's success.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Kajabi
    Social Media Marketing
    Adobe Photoshop
    Canva
    Google Workspace
    WordPress
    CSS
    HTML
    Virtual Assistance
    CRM Software
    Data Entry
    Microsoft Word
    Microsoft Excel
  • $15 hourly

    • 5.0/5
    • (11 jobs)
    Results-driven telemarketer with a proven track record of exceeding sales targets. With a charismatic and persuasive communication style, I excel at engaging potential customers, understanding their needs, and effectively conveying the value of products or services. My meticulous approach to lead generation and follow-up ensures a high conversion rate. I am eager to contribute my skills in driving revenue and expanding customer bases for your organization. As a seasoned high-ticket closer, I specialize in turning leads into high-value clients. With a consultative and relationship-focused sales approach, I have consistently closed deals in industries ranging from hospitality to automotive industry. My ability to understand client pain points, articulate compelling solutions, and navigate complex negotiations sets me apart. If you're seeking a dynamic closer to drive significant revenue growth, I am ready to leverage my skills for your team. Experienced appointment setter with a talent for creating meaningful connections and driving engagement. I possess a knack for identifying qualified leads, initiating productive conversations, and scheduling appointments that convert. Whether it's B2B or B2C, my strategic approach to appointment setting ensures a seamless hand-off to the sales team. If you're looking for a proactive and results-oriented professional to enhance your business development efforts, I am ready to contribute my expertise.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    English
    Social Media Management
    Arabic
    Time Management
    Phone Support
    Multitasking
    Microsoft Office
    Communication Etiquette
    Interpersonal Skills
    Outbound Sales
    Sales
    Telemarketing
    Cold Calling
  • $15 hourly

    • 5.0/5
    • (4 jobs)
    Why Partner with Me? 👉 Upwork top rated with 100% success rate 👉 Accomplished Project Management Professional 👉 Over 8 Years of Expertise in Virtual Assistance and Administrative Operations 👉 Dedicated to Refining and Elevating Your Business Workflow 👉 Adaptable, Dependable, and Poised to Propel Your Success! Overwhelmed by intricate tasks that divert your focus from strategic goals? Allow me to manage the complexities, enabling you to concentrate on what truly drives your business forward. I’ve helped businesses run more smoothly and get more done by taking care of their project management and virtual assistance needs. By managing the details efficiently, I’ve enabled companies to work faster, improve processes, and achieve better results. My Areas of Proficiency: 🌐 Virtual Assistance: From calendar management to administrative intricacies, I integrate seamlessly into your workflow, amplifying efficiency and productivity. 🛠️ Project Management: With a robust background in managing diverse projects, I excel in orchestrating resources, adhering to timelines, and ensuring seamless execution. 💼 Sales Strategy: As a strategic sales professional, I cultivate meaningful client relationships and consistently deliver exceptional outcomes through persuasive communication and tactical insights. 📸🎥 Visual Content Creation: My creative expertise in photo and video editing transforms concepts into visually compelling narratives, adding distinct value to your brand. Let’s collaborate to streamline your operations and transform your ambitions into reality. 🚀✨ Whether your needs lie in virtual efficiency, precise project management, strategic sales guidance, or captivating content creation, I am here to elevate your business to new heights.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Executive Search
    Data Entry
    Project Management Office
    Photo Editing
    Graphic Design
    Photography
    Virtual Assistance
    Customer Care
    Project Management
    Microsoft 365 Copilot
    Customer Acquisition
    Customer Retention
    Sales
    Telemarketing
  • $7 hourly

    • 5.0/5
    • (27 jobs)
    As a German Customer Service Representative and then Subject Matter Expert (SME), I bring over three years of expertise at Teleperformance, Lepeselony Media Ltd, Epris Fragrances and NexEM E-Commerce GmbH, where I served: • Zalando DE-AT • Zalando Lounge • LidaGreen • Vera Italy • Mátraparkett • Savaria GmbH • Epris Fragrances • Vierpfotenmarkt • Babykindwelt • Wohngartenwelt Throughout my tenure, I adeptly managed customer inquiries concerning delivery, return, and payment cases across multiple channels including calls, emails, and chats. With a commitment to efficiency, my average handling time (AHT) consistently remained below 265 seconds, reflecting my ability to swiftly resolve customer issues while maintaining a high level of service. Proficient in the following customer support platforms: • Voip System • Salesforce Service Cloud (zCare) • Zendesk • HubSpot Service Hub • HelpScout I also hold a bachelor's degree in German studies and literature, English as a second language from the Alsun Language Faculty, Ain Shams. Recognized for my dedication and performance, I regularly achieved top rankings among my peers, culminating in the receipt of a commendation certificate for my outstanding contributions. If you're looking for a German customer service expert who has a strong experience in E-Commerce, Shopify, WordPress and Beauty Products, then I am your ideal candidate. Please send me a direct message to discuss how we can collaborate on your next project. I look forward to the opportunity to work with you :)
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Email Communication
    Order Processing
    Order Tracking
    Help Scout
    Shopify
    Ecommerce Support
    Social Customer Service
    Online Chat Support
    Phone Support
    Customer Care
    Customer Support
    Customer Service
    German
  • $12 hourly

    • 5.0/5
    • (7 jobs)
    Heya! I am a Generalist who enjoys wearing multiple hats. I’m an Expert Content Manager, Operations Manager, Accounting, Collector, Talent Sourcing Specialist, Customer Support, and Technical Support. I have worked as a Virtual Assistant for over 7 years now and I've acquired several skills along the way. I always go the extra mile as I accomplish each job with accuracy and detail in mind. I am goal-oriented, on-time and I take on every task assigned to me with a commitment to work hard on it, using the skills that I have acquired all through the years. Some of the companies that I have worked at: - Amazon Italy & USA - Uber Eats Italy - UPS - BIGO LIVE - Quad Solutions - Concentrix - Vodafone Italy I have excellent knowledge and understanding of the ideas and concepts between different languages and have the ability to interpret them in an appropriate manner. Because I possess the unique ability to predict a customer's needs I believe that I would be a great asset to you. On the other hand, I have quite a lot of experience in graphic designing and brainstorming ideas to design your imagination. I have experience in designing using Adobe suites and Canva. My key skills that could be useful for your business: 1) Operations Management and Team Lead 2) Quality Assurance & Coach 3) Customer Support (Italian & English) 4) Technical Support (Italian & English) 5) Email, Chat & Phone 6) Digital Marketing 7) Strategic planning and road Mapping 8) Graphic Designing 9) Translator (Italian, Arabic & English) 10) Transcription 11) Data Entry 12) Market research 13) A/B Testing 14) Content Management 15) Accounting and Collection Please feel free to reach out to see how I can contribute to help your business achieve your organisational goals :)
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Technical Translation
    Customer Service
    Translation
    Team Management
    Accounting
    Digital Marketing
    Content Management
    Quality Assurance
    English to Arabic Translation
    Management Consulting
    Technical Support
    Italian
    General Transcription
    Recruiting
  • $10 hourly

    • 3.7/5
    • (6 jobs)
    𝑯𝒊, 𝑰 𝒂𝒎 𝒀𝒂𝒓𝒂 𝒂𝒏𝒅 𝑰 𝒉𝒐𝒑𝒆 𝑰 𝒄𝒂𝒏 𝒃𝒆 𝒚𝒐𝒖𝒓 𝒏𝒆𝒙𝒕 𝒗𝒊𝒓𝒕𝒖𝒂𝒍 𝒉𝒆𝒍𝒑𝒆𝒓! I have +10 years of experience in various fields and I can help you with ✅ Scrum: • Project Management. • Scrum Master (Schedule coordinator). • Prepare weekly/monthly schedules. • Facilitate teams work. ✅ Customer service: • Phone calls / Email and Chat. • Manage Social Media Channels. ✅ Administration work: • Take Appointments • Travel Bookings. • Data Entry. (58wpm) • Research. • Office suites. (Microsoft 365 / Google Workspace). • Work Apps (Calendly / Trello / Asana / ZOOM / Microsoft Teams / Slack). • CRMs (HubSpot / Zendesk) and more. ✅ Sales: • Sell Online products and services (Ex: Online Educational Platform, Travel Agency). • Conduct On-boarding Orientations. • Coach Teams. ✅ Other Skills: • Presentations. • Writing Content in both English and Arabic. • Design on Canva. • Translate from English to Arabic. If further training is required to work with you, always willing to learn new skills! Thanks for visiting my profile!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Communication Skills
    Administrative Support
    Canva
    Interpersonal Skills
    Sales
    Google Spreadsheets API
    Lead Generation
    Account Management
    Scrum
    Project Management
    Social Media Engagement
    Problem Solving
    Data Entry
  • $6 hourly

    • 5.0/5
    • (32 jobs)
    Dedicated, resourceful professional with over 10 years of successful experience in Business and Office Administration with excellent Customer Service within various industries I was E-store Manager at Jumia for 2 years for a company called Pixi Collezione "jumia.com.eg/pixi-collezione" My responsibility was updating inventory, managing order packaging with Jumia track shipment, following up with customers to leave a review and rating for the company, refunding and receiving their complaint replacing orders when needed. Customer support ✅ Zendesk Administrator ✅ Gladly Certified Administrator - Shopify - Woo-commerce Project Management Tools
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Answered Ticket
    Order Tracking
    Order Processing
    Zendesk
    English to Arabic Translation
    Administrative Support
    Google Docs
    Shopify
    Email Communication
    Data Entry
  • $12 hourly

    • 4.4/5
    • (65 jobs)
    Hi! Thanks for checking my profile! I have a B.A in English literature and Translation. I have 9 years of experience in Customer support for software/SaaS and e-commerce companies. Technical and SaaS: - Vonigo: Business operation software - Pebble: Land investing and Real estate software - IPR software: CMS and DAM software - MentionLytics: digital marketing software - G2 Crowd: software rating and consultancy platform - GoCRM: CRM and marketing automation software - PostPlanner: social media scheduling tool - SuperSide: Platform for hiring designers and writers - Lime: App for renting bikes - Holidog: App for finding pet sitters E-commerce: - Natural skin care line - Healthy Keto Snacks - Smart home products - Salon furniture - Printed designs "Cloth-Cushions-mugs" - Watches and accessories I help with the following: - Email support - Chat - Calls - Demo Calls - Onboarding calls - Training calls - Recording training videos and short walk-through videos - Account management for large clients. I do weekly calls with them and their franchisees whenever they need a new feature added to their system or as needed. - Working on Upsells and Customization requests - Managing subscriptions: Renewals, upgrades, downgrades, pauses, cancelations, and refunds. Internally: - Training new hires - Updating Knowledge base articles - Helping with SOPs. - Identifying new challenges and OKRs. I have also worked on social media moderation; FB messages, Instagram DMs, FB and Instagram comments. In my previous work, I used many tools: CRMs: HubSpot, SalesForce, Zendesk, Intercom, Freshdesk, HelpScout, WHMC, 17Hats and GoCRM. Project management tools: JIRA, GitHub, ClickUp, Asana, Trello, Podio, BaseCamp and others Email marketing tools: Klaviyo, MailChimp and MailerLite. Collaboration tools: Slack, Google Suite, Notion, and Confluence. Payments and subscriptions: Stripe, ReCharge, Authorize.net, FullSteam E-commerce: Shopify, Magento, Amazon Design: PhotoShop, Canva, Illustrator, inDesign SEO: Keywords everywhere, MOZ, GoogleKeywords, GoogleTrends I enjoy helping customers, solving problems, building relations, and making a difference. I work with minimal supervision and I meet all my KPIs. I'm an initiator and I love sharing ideas and reporting to management all feedback and insights from dealing with customers on the front lines. I studied digital marketing, social media marketing, and graphic design basics. I'm also a writer. I write blogs, ebooks, web content, how-to-articles, reviews, product descriptions, social posts and video scripts. I wrote about almost everything; B2B articles for SaaS companies (sales funnels, brand awareness, segments, automation, analytics, HR) fashion, yoga, meditation, self-development, news, real estate, interior design learning languages, viral content, and top 10 lists. Services I can offer: - SaaS Customer support - Customer Success - E-commerce customer service - Content writing and blogs - Social media - Creative writing - Translation (English/Arabic) Reach out to me to discuss your project! :)
    vsuc_fltilesrefresh_TrophyIcon Email Support
    SaaS
    Answered Ticket
    Content Writing
    Digital Marketing
    Blog Writing
    Article Writing
    Content Strategy
    Technical Support
    Writing
    Customer Service
    Search Engine Optimization
    Social Media Marketing
    Tech & IT
  • $7 hourly

    • 4.5/5
    • (2 jobs)
    I work as a freelancer translator. I have studied German and translation studies in detail at the university. I am at the Al Alsun Faculty at Ain Shams University. I have a certificate from the Goethe Institute for the C1 exam. My native language is Arabic. I speak German and my English skills are also good. I've got a great experience in customer service. For 2 years I have worked at Concentrix in Amazon department. One year as a customer advisor and one year as a mentor. I have taken on many tasks as a mentor: i.e. leading coaching sessions, analyzing contacts, managing reimbursements and concessions and supporting my boss. I could also write reports . Also, I worked at Vodafone VOIS for 2 years.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Email Communication
    Customer Satisfaction
    Customer Support
    Translation
    English to German Translation
    German to Arabic Translation
    Female Voice
    Coaching Session
    Linguistics
    English to Arabic Translation
    English
    German
    Arabic
  • $20 hourly

    • 5.0/5
    • (7 jobs)
    This is Abdelrahman Zaki is a certified Salesforce Developer and Administrator, as well as a Google Deployment Services Specialist. I am currently work as a Salesforce Developer for a customer company, but prior to that, I was a Salesforce Consultant at a Salesforce Partner company, where I implemented Sales Cloud and Service Cloud applications for customers in various industries. I also have extensive experience with Google Workspace Deployment engineering, having implemented over 25 projects and served more than 200 customers. I am passionate about leveraging technology to help businesses reach their goals, increase efficiency and improve customer satisfaction. I strive to stay up-to-date on industry trends, best practices, new tools & technologies in order to deliver the best possible solutions for my clients.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Salesforce App Development
    Salesforce Sales Cloud
    Salesforce Lightning
    Salesforce CRM
    Apex
    Training
    Administrative Support
    Google Workspace Administration
    Migration
    Email Communication
    Google Workspace
    DNS
    Salesforce Service Cloud
    System Administration
  • $9 hourly

    • 5.0/5
    • (8 jobs)
    Customer-oriented active key team player, Delivers project objectives within time, resource and budget constraints, customer-oriented, and you would find me flexible and cooperative and willing to work hard. Always seeking the chance to improve and develop me and my Team. With 8 Years of professional experience. One of my achievements as B2B business developer was being part of the team that launched the new eCommerce mobile app called Mzadqatar. where I had to scratch the market for potential suppliers, initiate contact via phone/email, asses, set meetings, pitch the process, close the deal and get them onboard, followed by uploading their products and following up till they reach the phase of going Live.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Technical Support
    Customer Satisfaction
    Cold Calling
    Pipedrive
    Warm Leads
    Customer Service
    Business Development
    Shopify
    Lead Generation
    Freshdesk
    Online Chat Support
    Zendesk
  • $15 hourly

    • 4.9/5
    • (5 jobs)
    Are you looking for a highly skilled and efficient Medical Virtual PA? As an English speaker with a solid academic background and considerable and Personal Assistant Customer Service experience, I am able to provide high-quality service. Over the last five years, I have gained a strong background in the Private Medical Practices and Customer Service and I worked for London International Patient Services and GlobaleEgrow for five years. I can provide your Clients with an exceptional experience. I should say that quality and efficiency are more significant than quantity. And that's what I can guarantee you– quality work. I love helping people. That's why I love my job. My Previous Job Titles: Virtual PA Trainer Customer Service Agent" Emails, Call and Live Chat Fast typist 95 words per minute. I am highly motivated and excited about all projects that I accept. Maybe yours can be the next? Fluent English , Fluent Arabic Speaker Good FrenchComputer: Excellent knowledge of : Windows office programs (Excel, Word, Outlook , G-mail and all it's features)Worked on most customer service systems and hospital systems ( Compucare, Meditech, Ultragenda). Excellent interpersonal skillsAbility to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all timesFirm grasp on medical practices, administrative processes, and organizational policies Able to maintain confidentiality at all times. Team Player.Target Oriented.Working Under pressure.Flexible and can adapt to any work environment.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Order Fulfillment
    Email Communication
    Time Management
    Product Knowledge
    Order Tracking
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    I am a seasoned customer service and sales support professional with over 10 years of experience working for global companies like Vodafone Egypt, Concentrix, and Callnovo. I have expertise in providing exceptional customer support in English and German across multiple platforms, including phone, email, and chat. Whether you're looking for a dedicated customer service agent or a sales support specialist, I am here to help you achieve excellent client satisfaction and business success.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Problem Solving
    Remote Connection Support
    English
    Cold Email
    Cold Calling
    Customer Support
    German
  • $25 hourly

    • 5.0/5
    • (4 jobs)
    I worked as a full-time Digital Marketing Manager, Customer Support Manager, Digital Marketing Trainer. I'm working as a Voice over and spokesperson artist and also an Arabic-English translator.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Chat Support
    Zendesk
    Slack
    Technical Support
    Administrative Support
    Business with 1-9 Employees
    Shopify
    Customer Service
    CRM Software
    Customer Support
    Microsoft Office
    Social Customer Service
    Call Center Management
    Intercom
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    Hello, I'm Sara, a freelance Social Media Specialist with 6 years of experience. I've crafted strategies for diverse clients, tackling digital challenges. Whether you're a startup or an established brand, I offer tailored solutions: 1. Content planning 2. Social media strategy 3. Competitor analysis 4. Brand tone of voice 5. Content scheduling (Meta, Twitter, Snapchat, GMB, Linked, You tube, and TikTok) 6. Meta Ads 7. Generate designs by Canva " upper intermediate level" if you have any chance for me please tell me Thanks for you all.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Call Center Management
    Event Planning
    Customer Support
    Voice-Over
    Administrative Support
    Marketing Presentation
    Office Design
    Media Relations
    Public Relations
    Media Planning
    Communications
    Management Skills
    Industry & Competitor Analysis
    Social Media Advertising
    Marketing
    Marketing Analytics Report
  • $7 hourly

    • 5.0/5
    • (3 jobs)
    Hello and welcome! I'm an enthusiastic and client-focused Customer Service Representative with a passion for helping businesses elevate their customer experience. With a proven track record of exceeding client expectations, I thrive on creating meaningful connections, solving problems creatively, and delivering seamless support to every customer. Why Choose Me? I bring exceptional communication skills, a love for technology, and a deep commitment to understanding customer needs. Whether it’s through live chat, email, or phone support, I believe in going the extra mile to make every interaction a positive one. My goal is to help your business not only resolve customer issues efficiently but also turn every interaction into a lasting relationship. Skills I’m Proud Of: Live Chat Mastery: Expert with Live Person and other leading chat platforms—delivering fast, clear, and friendly responses. Customer-Centric Approach: Empathy and active listening are at the heart of my support style, ensuring every client feels heard and valued. Tech-Savvy Troubleshooting: From mobile devices to software issues, I excel at problem-solving with precision and patience. Multi-tasking Wizard: Handling multiple conversations or tasks with grace and speed without losing track of what truly matters—the customer. Exceptional Communication: I pride myself on delivering professional, well-written responses with excellent grammar and friendly tone. Creative Problem Solver: No challenge is too big—I'm always ready to find innovative solutions to tricky issues. Organizational Ninja: Time management and organization are second nature to me, helping me stay on top of tasks and deadlines. Tech-Savvy: Proficient in MS Office, internet research, and other digital tools to streamline operations. Let’s Make Magic Happen: I’m passionate about working on new projects and embracing fresh challenges. My excitement for new opportunities translates into dedicated, high-quality work that not only meets but exceeds expectations. I would love to contribute my skills to your project, helping you achieve your business goals while delivering top-notch customer service. If you’re looking for someone who brings energy, enthusiasm, and expertise to every customer interaction—let’s connect! I’m ready to bring my best to your next project.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Helpdesk
    CRM Software
    Technical Support
    Administrative Support
    Troubleshooting
    Email Automation
    Product Knowledge
    Customer Service
    Team Management
    Online Chat Support
    Zendesk
    Phone Support
  • $6 hourly

    • 5.0/5
    • (8 jobs)
    11+ years of experience in customer service and sales. I am dedicated, and reliable, and consistently go the extra mile to ensure client satisfaction. Able to handle various customers, assisting by answering their inquiries and providing the best solutions, resolving their issues firsthand. I worked in multinational banks and the telecommunications industry. I am a customer service manager managing a team of 5 employees. I can use CRM tools, follow up with customers, and deliver the best customer experience. I can handle frustrated customers. If you are looking for a reliable customer service representative to deliver an excellent customer experience and enhance your productivity, please contact me.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Shopify
    Microsoft Excel
    Data Entry
    Microsoft Office
    Customer Relationship Management
    Arabic
    Customer Experience
    Google Workspace
    Virtual Assistance
    Online Chat Support
    Administrative Support
    Egyptian Arabic Dialect
    Customer Support
    Customer Service
  • $45 hourly

    • 5.0/5
    • (2 jobs)
    Hello, My name is mai, I have a +8 years of experience in customer service fields such as call center, email supporting, technical support and sales agent.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    CSS
    HTML5
    HTML
    Technical Support
    Customer Service
    Logo Design
    Canva
    Data Entry
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    I'm a multilingual (Native Arabic, Fluent in English and German) derived experienced individual who has a very wide experience in the customer service field as a customer service representative moreover as team manager, thus working in such field feels like home to me considering the fact that I'm very passionate about team work and developing soft skills regarding the communication in general. I'm working in the filed for about 5 Years, as when i decided to start my career, i chose this career, as i feel like, that is the most suitable work for me, as i love helping people, guiding them, solve their Problems, when they have such a problem.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Product Knowledge
    Online Chat Support
    Communication Skills
    Order Tracking
    Phone Support
    Customer Service
    Lead Generation
    Customer Satisfaction
    Microsoft Excel
  • $35 hourly

    • 5.0/5
    • (1 job)
    Objective I am pleased to offer you my IT remote services worldwide to help you solve your computer problems without ever leaving your home or office. I have extensive experience troubleshooting hardware and software issues, removing viruses and malware, backing up and recovering data, setting up and troubleshooting networks, and optimizing computer performance, email problems troubleshooting. Also I'm fixing Apple computers, and can help you with any issues for your Mac Computer. Higher Institute for specialized studies, Section of Information System Department: Information System Grade: Good Project: Excellent Graduation Year: 2000 - ARABIC / mother tongue - Good command of English language (Reading, Writing, Speaking) Microsoft Windows 2003 Server - Managing a Microsoft Windows Server 2003 Environment 2274 - Maintaining a Microsoft Windows Server 2003 Environment 2265 - Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts 2276 - Implementing, Managing, and Maintaining a Microsoft Windows Server
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Ubiquiti
    Data Recovery
    UniFi
    Ethical Hacking
    Computer Hardware
    WiFi
    Network Engineering
    Microsoft Outlook
    Remote Connection Support
    Troubleshooting
    Computer Network
    Mac OS X Administration
    Windows Administration
  • $10 hourly

    • 5.0/5
    • (1 job)
    Highly skilled and experienced bilingual professional with a strong command of Arabic and English, •A dedicated professional with over 4 years of experience with a variety of projects.Dealing with different markets from the U.S., U.K., Canada, Australia, and Ireland. I have helped many customers and found out that solving problems and being engaged are my core skills. •Outstanding interpersonal skills with the ability to build rapport. •Empathetic when engaging with customers, adaptive to customer feelings. •Bais towards my role and passionate about achieving my goals. •Optimistic about dealing with different queries and assuring the customer that are solvable.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Near-Native Fluency
    American English Accent
    Outbound Sales
    Sales Call
    Sales Strategy
    Marketing Strategy
    Professional Tone
    Problem Solving
    Outbound Call
    Interpersonal Skills
    Customer Service
    English
    Phone Support
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    INTERESTS *Reading *Cooking *Writing Novels *Learning new languages PROFILE Seeking a remote/online position that allows me to leverage my native Arabic fluency and advanced English proficiency to provide high-quality translation, interpretation, or multilingual customer support services. With experience communicating effectively in both languages, I am eager to contribute my linguistic abilities to support the global initiatives of a forward-thinking organization.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    General Transcription
    Customer Service
    Customer Support
    Translation
  • $69 hourly

    • 0.0/5
    • (0 jobs)
    Highly self motivated, set goals to always achieve, fast learner, hard worker, multi tasking person, has communication, negotiation & management skills. can work individually & with team work. My last work was Office Manager and before that was working as a CEO Office Manager which both are closer to this job . At my current job i developed my skills which are related to revising & negotiating of contracts , dealing in a more professional way with emails.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Order Tracking
    Email Management
    Email Communication
    Virtual Assistance
    Organizational Background
    Time Management
    Problem Solving
    Email
    Multitasking
    Presentations
    Contract Negotiation
    Communication Skills
  • $12 hourly

    • 5.0/5
    • (15 jobs)
    Hello , here i will talk about my little experience in translation, Transcription and online Teaching. First in English language i took many courses and finally i took TOEFL certificate, I studied German language in Germany and have a diploma in German Language, I have also B2 level in Telc. i did a translation project in German and got good feedback, finally in teaching, I tought online and offline in online i tought a group and took a good feedback from them after the ending of the course. translation will be with nealry no mistakes , and the projects will be ended as fast as possible , maybe before the specific time .
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Typing
    Translation
    Online Chat Support
    Customer Service
    Arabic to English Translation
    Social Media Management
    German to English Translation
    German to Arabic Translation
    English to German Translation
    English to Arabic Translation
    Customer Support
    Arabic
    German
  • $5 hourly

    • 5.0/5
    • (3 jobs)
    I am a c.s representative with a bechlor of commerce from a local university and i have experince in customer service field since 2010 , this job build some skills on me like , - Strong communication skills - multi tasking - complain handling - team working - negotiation skills
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Order Fulfillment
    Logistics Coordination
    Logistics Management
    Communication Etiquette
    Multitasking
    Problem Solving
    Interpersonal Skills
    Answered Ticket
    Communication Skills
    Zendesk
    Phone Support
    Online Chat Support
    Order Tracking
  • $17 hourly

    • 5.0/5
    • (17 jobs)
    I have over 10 years of experience in the customer service industry across multiple fields, including telecommunication, transportation, education, legal, and real estate. I pride myself on providing top-notch and efficient customer service and administrative work to my clients. I am always eager to take on new challenges and expand my knowledge to help the companies I work with succeed on a global level while maintaining an innovative and nurturing team culture. My skills include: - Customer Service: proficient in providing phone, email, ticket, and chat support to customers - Data Entry: skilled in searching and collecting information from the web and inputting it accurately into databases - Administration: experienced in providing virtual assistant services, including PDF to Excel or Word conversion Recruitment. I am proficient in the following software and platforms: - MS Office ICDL (Word, Excel, PowerPoint, and Outlook) - CRM Platforms: Zendesk, Intercom, Front, Podio, HubSpot, and Oracle Siebel - Communications and File Hosting Service Apps: Slack, Skype, Google Drive, Zoom, and Dropbox - LMS Platforms: WorkRamp and Docebo - Management and scheduling Apps: Basecamp, WhenIwork & Todoist - Payment processing software: Stripe & PayPal Overall, I am dedicated to providing excellent service and support to my clients and am always looking for new ways to improve and exceed expectations.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Zendesk
    KPI Metric Development
    Administrative Support
    Answered Ticket
    Customer Support
    Arabic
    Online Chat Support
    Customer Service
    English
    Team Management
    PDF Conversion
    Data Entry
    Microsoft Word
    Microsoft Excel
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