Hire the best Email Support Freelancers in Greater Noida, IN
Check out Email Support Freelancers in Greater Noida, IN with the skills you need for your next job.
- $35 hourly
- 3.4/5
- (1 job)
Microsoft certified Azure Solution Architect having 18+ years of Infrastructure experience in on-premise, Azure Cloud (8+ years), web development & Technical Managed Service Support. I am virtually available as your Technical expert when and where required- As a Consultant. Technical Support/ Windows Servers/ Exchange Servers/ Office 365 Based on knowledge and experience gained over the last 18+ years as Technical Support / Systems Administration I am available for daily work on needed basis and full time on weekends. Based on my friendly and communicative spirit I am sure I can fulfil all your requirements and expectations. I have expertise in following: Windows Servers: - Designing and Deploying Windows Server Infrastructure. - Troubleshooting / Configuration of existing environment. Microsoft Azure / Office 365: - Designing, Deploying and Managing Azure Environments. - Troubleshooting / Configuration of Existing Azure/Office Environments. Exchange Servers: - Designing, Deploying and Managing Exchange Server Environments. - Troubleshooting / Configuration of Existing Exchange Environments. Intune / Azure B2B & B2C / Azure AVD: - Designing, Deploying and Managing Microsoft Intune with Azure Microsoft Entra Environments. - Troubleshooting / Configuration of Existing Azure B2B or B2C Environments. - Setting, configuring and managing Azure Virtual Desktops session host for Any Organization of Groups Office 365 - Migrations to Office 365. - Office 365 Environment Setup Consultancy. - Troubleshoot end User Problems related to Office 365 Services. Windows / Desktop - Technical Support. Managed Services Provider. Certifications: Microsoft Certified Solutions Associate: Server 2012 Microsoft Certified Solutions Expert: Microsoft Azure, Office 365, Exchange Server 2016
Email Support
Office 365Digital MarketingTechnical SupportMicrosoft AzureMobile App DevelopmentMicrosoft OutlookMicrosoft Azure SQL DatabaseData Center MigrationWebsite Redesign - $10 hourly
- 4.7/5
- (40 jobs)
With over 10 years of experience as a recruitment consultant, I have honed expertise across multiple sectors, including IT, Healthcare, Manufacturing, and BFSI (Banking, Financial Services, and Insurance). My experience spans end-to-end recruitment processes, from sourcing top-tier talent to managing client relationships and ensuring seamless hiring solutions. I have worked with a diverse portfolio of clients, ranging from startups to large multinational corporations, providing tailored recruitment strategies to meet their unique staffing needs. I specialize in identifying high-caliber candidates for roles such as software developers, IT architects, healthcare professionals, operations managers, financial analysts, and more. My ability to understand both the technical and cultural needs of organizations has consistently resulted in successful placements and long-term client partnerships. Known for my strong network, attention to detail, and commitment to delivering exceptional talent, I am dedicated to helping organizations build high-performing teams that drive growth and success. In Sales & Marketing, I’ve recruited professionals across a wide spectrum, including sales executives, account managers, digital marketers, and brand strategists. I focus on identifying candidates who can drive growth, increase revenue, and optimize marketing strategies. Whether recruiting for lead generation specialists or senior sales leaders, I have a solid understanding of the skill sets and qualifications required to thrive in a sales-driven environment. As a Cold Caller & Lead Gen Specialist, I’ve developed a strong ability to prospect and generate leads through direct outreach. I’ve made hundreds of cold calls, refined my pitch to engage prospects, and nurtured relationships through follow-up calls and emails. My experience with CRM tools like Salesforce, combined with cold-calling strategies, has helped me successfully fill sales pipelines and secure new business opportunities for my clients.
Email Support
Phone CommunicationCold CallingEmail CommunicationData EntryLinkedIn RecruitingHuman Resource ManagementWarm LeadsCandidate InterviewingCandidate EvaluationCandidate Sourcing - $5 hourly
- 0.0/5
- (0 jobs)
With over 7 years of expertise in quality management, client support, and operational excellence, I have a proven track record of transforming customer service operations into high-performing, customer-centric ecosystems. My experience with industry leaders like Amazon, SpiceLabs, and Concentrix has honed my ability to streamline processes, enhance team efficiency, and drive measurable improvements in customer satisfaction. I am passionate about helping startups and small businesses build structured, scalable, and efficient support systems that foster loyalty and business growth. Customer Service & Quality Management Expert | 7+ Years of Experience Amazon | Selling Partner Support (April 2021 - March 2023) • Utilized Amazon’s internal support tool to efficiently manage and resolve seller inquiries. • Applied Pareto Analysis to identify recurring seller concerns and improve resolution strategies. • Conducted Root Cause Analysis (RCA) and 5-Why Analysis to reduce repeat issues and enhance service quality. • Provided structured training and mentoring to new hires, ensuring smooth onboarding and process understanding. SpiceLabs | Assistant Manager - Technology & Research (Nov 2017 - Jan 2019) • Created and maintained user manuals using JIRA, ensuring clear and comprehensive documentation. • Managed client support and training, leveraging User Acceptance Testing (UAT) for product validation. • Led sprint analysis using Agile methodologies to align product enhancements with client needs. • Conducted on-site testing and troubleshooting to ensure seamless feature rollouts. Concentrix | Lead Quality Analyst (Sep 2016 - Nov 2017) • Conducted in-depth ACPT Analysis (Agent-Customer Process Tracking) to improve call quality and response accuracy. • Applied 5-Why Analysis and Fishbone Analysis to identify and mitigate root causes of customer dissatisfaction. • Utilized Pareto and Bar Charts (MS Excel) to visualize quality trends and suggest process improvements. • Mapped Average Handling Time (AHT) per call to optimize efficiency and align with client SLAs. Aegis Global | Quality Analyst (Jun 2014 - Nov 2015) • Used 7 Quality Control (7QC) Tools to monitor and enhance customer service quality. • Performed dip checks and audits to ensure compliance with service guidelines. • Delivered feedback sessions and coaching, applying Team Calibration Techniques to maintain consistency. Key Highlights: 🔄 Process Optimization – Reduced resolution times by 20% at Amazon through innovative process improvements. 🤝 Client Engagement – Delivered training sessions that improved product adoption rates by 30% at SpiceLabs. 📊 Operational Excellence – Achieved a 25% reduction in process defects through quality audits and root cause analysis at Concentrix. 👨🏫 Team Leadership – Trained and mentored 10+ team members, ensuring seamless transitions and skill retention. 💡 Key Tools & Skills: ✔ Process Improvement & RCA ⚙️🔍 – Pareto Analysis, 5-Why, Fishbone Analysis ✔ Project & Task Management 📂🚀 – JIRA (User Manuals, Sprint Analysis), ACPT ✔ Data Visualization & Reporting 📉📊 – MS Excel (Bar Charts, Histograms) ✔ Customer Support Optimization 🎧✅ – SLA Management, Internal Support Tools ✔ Administrative & Social Media Support 🗂️📆 – Calendar Management, Email Management, Social Media Calendar Creation ✔ Team Training & Coaching 🎓🤝 – New Hire Mentorship, Calibration Sessions
Email Support
Task CreationEmail CommunicationProcess OptimizationProcess ImprovementOnline Chat SupportTraining & DevelopmentTraining Needs Analysis Want to browse more freelancers?
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