Hire the best Email Support Freelancers in Portmore, JM

Check out Email Support Freelancers in Portmore, JM with the skills you need for your next job.
  • $18 hourly
    I'm a goal-driven and ardent professional with years of experience in sales management, customer support, and Marketing. having over 15 years experience in the field my responsibilities ranged from coordinating and handling the day to day operations of the sales dept as well as supervising a diverse team of agents. I am highly motivated and multifaceted, I believe true accomplishment comes from handling situations that aren't always foreseeable. Having to handle a myriad of complex customer queries and concerns daily has cultivated my appetite for solving issues. My core people skills have allowed me to be extremely versed in understanding the importance of providing high-quality service in the field of business and E-Commerce. I am extremely passionate about anything I do, and as such, I am always striving for the absolute best, I believe in exhausting all resources within reachable confines in getting not only the job done but also creating a quality takeaway experience for my customers/client. Working in the field of Customer Service, Sales & Marketing both online and face-to-face has provided me with the opportunity of performing several tasks including but not limited to: – Sales Executive (Leading prospecting & Closing) – Research online and data entry from different formats/websites and ensure accuracy on tasks given. – Responding to customer inquiries via email and chat services through Zendesk. – Identify customers’ needs and provide the first call and preferred contact resolution. – Using the requisite CRM systems and applications to respond to customers’ needs and admin payment tools along with customer login platforms to verify and validate customers' accounts. – Building successful relationships with members of the team. – Conducting and participating in meetings for up-skills training and meetings. – I currently possess an associate degree in Business Administration, with a major in Marketing – Sales & Marketing Management Responsibilities: Manage customer database, managed benefits, enrollment, procedures. Participated in Sales demo presentation, negotiations, responsible for the day to day operations of the Sales & Marketing dept. conducting coaching sessions for the team member, Providing training sessions for prospecting activities, receivables management by maintaining customer relationships, account management, Networking, Promotion planning, and Market research.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Freshdesk
    Light Project Management
    Inbound Inquiry
    Zendesk
    Sales Optimization
    Order Fulfillment
    Community Management
    Customer Support
    SaaS
    Chat & Messaging Software
    Technical Support
    Critical Thinking Skills
    Business with 10-99 Employees
  • $12 hourly
    I am a very hardworking individual and I do believe that I possess the necessary skills, personality and positive approach to whatever task I am assigned, which makes me a suitable candidate for any position I am offered within your organization. I have over 8 years experience in customer service and has had call center experience for these years. I am passionate about learning new things and taking on new tasks that challenge my skills. I believe in loyalty and diligence when it comes to working and dealing with people especially when it comes to working for an organization. I believe that I should be courteous and sincere but also firm to what is to be done. I am capable, reliable, and trustworthy and I have a positive attitude toward working. I work hard, learn quickly and capitalise on any opportunity given to increase productivity and therefore help in achieving the organisation’s corporate aims and objectives. I look forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    Product Knowledge
    Customer Support
    Data Entry
    Customer Satisfaction
    Communication Etiquette
    Answered Ticket
    Multitasking
    Inbound Inquiry
    Online Chat Support
  • $30 hourly
    🌟 Welcome to Proactive Project Management and Elite Executive Support! As a versatile professional, I seamlessly blend expertise in customer relations, project management, and executive assistance to deliver unparalleled support tailored to your unique needs. 🔹 Skills Snapshot: *Project Management: Orchestrating seamless project lifecycles, ensuring on-time, on-budget delivery. *Customer Relations: Nurturing client relationships, fostering satisfaction and loyalty. *Executive Assistance: Providing elite support to top-level executives, streamlining operations and optimizing productivity. 🏆 Showcasing Achievements: *Project Mastery: Led multiple projects, achieving a consistent 20% increase in efficiency and client satisfaction. *Executive Support Excellence: Supported C-suite executives, managing calendars, and optimizing workflows for seamless operations. 💡 Unique Selling Proposition (USP): With a dynamic blend of customer-centric focus, project prowess, and top-tier executive support, I bring a holistic approach to ensure your projects are managed impeccably and your executives receive elite assistance, elevating your business operations. 📢 Call to Action: Ready to optimize your projects and executive support? Let's collaborate to drive your success forward! Reach out today to explore how I can elevate your operations.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Form Completion
    Google Docs
    Light Project Management
    Online Chat Support
    Social Media Website
    Travel Planning
    Email Communication
    Administrative Support
    Office Administration
    Phone Communication
    Communications
    Content Creation
    Social Media Management
  • $9 hourly
    The eagerness I have to learn new stuff and grow has seen me undertake external training, job shadowing or mentoring for career progression. I look forward to doing the same at your organisation. Being able to adapt well and being flexible has enabled me to challenge conventional ways of working and learn new and more efficient reporting techniques and diverse work-style. I love building work relationships.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Kajabi
    Virtual Assistance
    Email Management
    Web Design
    Stripe
    Showit
    System Administration
    HTML5
    Scheduling
    Database Management
    Customer Service
    US English Dialect
    Online Chat Support
    Zendesk
  • $6 hourly
    I’m a customer service representative with over two years experience within this field. I am proficient in using all Microsoft applications and well as tech savvy enough to use all other software and technologies, i have developed excellent customer service skills which includes rapport building, positive positioning as well as critical thinking skills. I’m a quick learner and i can be an asset to any company who hires me.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Sales
    Email Communication
    Customer Service
    Customer Engagement
    Customer Support Plugin
    Technical Support
    Social Media Website
    Phone Communication
  • $20 hourly
    Has the ability to convert the least 20 leads into appointments for realtors. Also, the best at making sure customers are completely satisfied with the services, making sure the needs are met.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Virtual Assistance
    Customer Service
    Scheduling
    Communications
    Outbound Sales
    Customer Support
    Lead Generation
    Sales
    Order Tracking
  • $5 hourly
    Profile A deep thinker/problem solver with deep roots in entertainment, sales and Information Technology. Always seeking growth and development with the ability to assist others in doing the same.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Sales
    Customer Service
    Technical Support
    Quality Assurance
    Microsoft Office
  • $15 hourly
    Are you a real estate agent, spiritual coach, or fitness professional who needs help taking your online presence to the next level? Look no further! I'm Tiffany, a highly motivated virtual assistant specializing in social media marketing and graphic design. With over 5 years of experience working with real estate agents, I understand the unique needs of your industry. I've also successfully supported spiritual and fitness coaches in building their brands. What I offer: + Social Media Management: Engaging content creation, consistent posting, audience growth strategies, and performance tracking. + Graphic Design: Eye-catching visuals for social media, websites, email campaigns, and more. + Email Marketing: Crafting compelling newsletters, managing subscriber lists, and tracking results. + Problem-Solving: A proactive approach to identifying and resolving issues to ensure your online presence runs smoothly. + Project Management: Organized and efficient project execution using tools like Trello to keep tasks on track. + Open Communication: Transparent and responsive communication to ensure we're always on the same page. My results-driven approach and passion for helping clients succeed have earned me recognition as ✨Support Staff of the Year✨ for three consecutive years. I'm committed to providing exceptional service and delivering tangible results for your business. Let's chat about how I can help you achieve your marketing goals and free up your time to focus on what you do best.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Marketing
    Canva
    Communications
    Microsoft Excel
    Social Media Content
    CRM Software
    Customer Support
    SaaS
    Customer Relationship Management
    Email Communication
  • $15 hourly
    ✔️ Are you an online store, business or a growing company? I will work with you to ensure: • Tight deadlines are met • An organized workflow using time management tools • Effective project management to complete tedious tasks • Conversion of potential leads and customers into long lasting clientele • Successful social networking growth My 2+ years of experience include ✅​ Project Management for blog sites and startup businesses ✅​ Social Media Management ✅​ Rockstar Customer Service ✅​ Invoice Generation for startup businesses ✅​ Accurate Data Entry & Word Processing ✅ Content & Blog Writing Some of the tools I use are ✅​ Microsoft Suite ✅​ Google Suite mainly google docs & google sheets ✅​ Zendesk ✅​ Zoom, Skype ✅​ Trello ✅​ Monday.com 💎​​ MAJOR BENEFIT 💎​ 🌟​​🌟​​🌟​​🌟​​🌟​ - 5 star review from past clients WHY WORK WITH ME? I understand your needs and will always ensure they are met. I will take you through occasional meetings in which we can discuss how next we can increase client success. I also enjoy interacting with others which makes me extremely social and a people pleaser. I am organised and will solely elevate your business through effective time management while creating a smooth workflow process. I am fast with the ability to learn things quickly and accurate which separates me from most freelancers ➡️​ Dear business owner, company owner and personal clients send me a message! Lets build professional long lasting relationships with clients while increasing business revenue.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Blog Writing
    Shopify
    Social Media Account Setup
    Administrative Support
    Online Chat Support
    Technical Support
    Customer Service
    Customer Satisfaction
    Customer Support
    Problem Solving
    Data Entry
    Microsoft Excel
    Microsoft Word
  • $20 hourly
    My goal is to help your business to thrive and exceed your customer's expectations. I have over ten years of professional experience up to the managerial level. This experience and my ability to adapt have prepared me to be an ideal candidate for you. Let me help you develop a loyal customer base by providing world-class service to increase confidence and trust in your company's brand. Knowledge and Skills • Account Acquisition & Retention • Phone/ Email/ Live Chat Support • Help desk Ticketing Systems (Zendesk, InvGate, Freshdesk, etc.) • Real Estate/ Property Management (Appfolio, Showmojo, etc.) • Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. • Experienced in providing written and oral presentations.: • Microsoft Office Suite (Word, Excel, Access, and PowerPoint) Qualifications/Education • NCTVET Supervisory Management, [2009] [Develop Professionalism and Lead Work Team, Mastering the Art of Human Relations Skills, Conflict Resolution, Time and Stress Management, Managing for Success] • Certificate in Inventory & Warehousing, HR Dynamix [2013] • Certificate in Marketing & Sales, University of the West Indies Open Campus [2010] • Certificate in Events Management, University of the West Indies Open Campus [2009] • Advance Microsoft Office Application (GPA 4.3), Mgmt. Institute for National Development [2007] [Advanced Microsoft Word, Excel and PowerPoint] Thank you for viewing my Upwork Profile. I look forward to helping your organization exceed goals and expectations.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Freshdesk
    Communication Etiquette
    Order Tracking
    Customer Service
    Customer Support
    Technical Support
    Answered Ticket
    Product Knowledge
    Online Chat Support
    Ticketing System
    Following Procedures
    Phone Communication
    Zendesk
    Customer Satisfaction
  • $13 hourly
    My name is Shanice Rittie. I am from the beautiful island of Jamaica, I am a hardworking and reliable young woman who adapts to changes very well. I am skilled in customer service, communication and sales. I am very skilled in lead generation. I’ve prequalified both buyer and seller leads. I have done circle prospecting for companies, and with my knowledge and personal experiences, I was able to succeed. If I get hired for your company, my goal is to get the job done and to help build your business and brand more.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Cold Calling
    Email Deliverability
    Phone Communication
    Customer Service
    Product Knowledge
    Customer Relationship Management
    Lead Generation
    Phone Support
    Data Entry
    Telemarketing
    Lead Nurturing
  • $15 hourly
    I am professional with years of experience providing support on a number of levels, through administrative, customer, technical to managerial and more. I have great reasoning skills, adapt well to changing conditions, can adhere to strict time requirements as I have excellent time managing skills. I have experience in: Photography Photo editing Proof reading Networking support I have great interpersonal and communication skills I also have a background in acting and voice-overs Familiar with Microsoft Teams Microsoft Excel Microsoft Word Google Meet Google Sheets Google Drive Skype Zoom Trello Slack Instagram Facebook Twitter Dropbox I pick up new tasks very quickly and always eager to learn and develop new skills.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Analytics
    Virtual Assistance
    Administrative Support
    Computer Assembly
    Cisco Certified Network Associate
    Computer Network
    Technical Support
    Customer Support
    Computer Maintenance
    Technical Writing
  • $6 hourly
    I've been in the BPO industry for over 3 years and flexible to work at any given 8-hour shift. I have experience with handling customers on Amazon and Groupon and familiar with using the tools Zendesk, Freshdesk, Customer Service central and Salesforce. I'm able to assist customers in all 3 media of contact whether it's call, chat or phone. With my knowledge and experience in customer service, I'm able to deal with any type of customers even if they are irate. I also have experience in appointment setting, data entry, and Social media management.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Social Media Website
    Salesforce CRM
    Customer Service
    Intercom
    Phone Support
    Online Chat Support
    Zendesk
    Freshdesk
  • $19 hourly
    I am a creative, tenacious, well-skilled professional with a wide range of expertise in customer service, graphic design and video editing.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Debt Collection
    Data Collection
    Sales
    Online Chat Support
    Project Management
    Customer Support
    Technical Support
    Photo Editing
    Social Media Management
    Customer Service
    Custom Graphics
  • $9 hourly
    I am a experienced Customer Success Manager with over 6 years experience, providing Technical and Customer Service support via live chats, email and telephone. I am a detail oriented individual who takes pride in the work I do and is motivated by the need to always provide quality service to clients. I have held positions as a front-line agent for 2 years and have been a supervisor/team manager 4 years. I am highly proficient in the following areas; Email Handling Call Handling Chat Handling Working with different systems such as Zendesk, Olark, Helpscout, Chat, Quickbooks, and Shopify just to name a few.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Technical Support
    Incident Management
    Online Chat Support
    Phone Support
    Customer Service
  • $6 hourly
    Hi, great to meet you! I’m a customer service representative with over 5 years of experience within the field. Who is productive, energetic, positive and who strives well in a fast-pace environment. I possess excellent computer skills, written and oral communication and have the ability to work well with diverse individuals and work with little or no supervision. I also possess the following attributes: Client focused with good interpersonal skills, strong organizing skills, and computer literate in Microsoft Office Suites. I would love to get the opportunity to put my expertise to work for you. Thank you!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Slack
    Zendesk
    Logistics Management
    Insurance Verification
    Helpdesk
    Healthcare
    Customer Service
    Customer Support
  • $10 hourly
    I am a diligent, detail-oriented individual who specializes in customer service. I am able to work on my own initiative, complete tasks within the specified period given and always strives to excel at multi-tasking in any environment.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Google Workspace
    Customer Service
    Email Communication
    Customer Support
    Communications
    Multitasking
    Scheduling
    Administrative Support
    Data Entry
    Customer Satisfaction
    Virtual Assistance
    English
  • $8 hourly
    I am well experienced virtual assistant ,appointment setter,and i have Been doing this for over 6 Years send me a invite today and let's get down to business you can count on me.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Appointment Setting
    Communications
    Administrative Support
    Online Chat Support
    Customer Support
    Real Estate Cold Calling
    Warm Leads
    Customer Experience
    Scheduling
    Customer Service
    Cold Calling
    Telemarketing
  • $9 hourly
    Data entry expert, proficient in quality assurance, and an empathy expert. I am very attentive, easy to communicate with and an active listener. Great with basic troubleshooting and navigational skills and patient with those who are not tech savvy.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Recruiting
    Social Media Management
    Marketing
    Interview Preparation
    Data Entry
  • $12 hourly
    I have a drive to bring excellence. I believe in placing my best foot forward for a good first impression but also to follow up on that with consistently good work and great attitude. I am highly experienced and versatile in Sales and Customer Service Support with a broad skill set, encompassing sales, email, phone assistance, technical support, and customer service. With years of customer service expertise, sales, technical skills and assisting with business development. I have honed my abilities to provide top-quality support in various sectors, including Car Sales, IT, Billing, Technology, Art, Hazardous Area Equipment and E-commerce. Additionally, I possess proficiency in numerous software tools and platforms, allowing me to efficiently manage projects, customer relationships, communications, and more. Professional Experience: As a Sales Representative, Customer Service Agent, Technical and Business Develop Representative, I have successfully handled a diverse range of tasks, including building client relationships, cold calling, email management, calendar organization, financial matters, sales of product and services, and scheduling meetings with clients. My exceptional communication skills enable me to handle phone, chat/text and email interactions with finesse and professionalism. Technical Skills: CRM Software: Skilled in Core, Dealersocket, Apollo, Eleads, Vinnconnect, Tekion, HubSpot CRM, Freshdesk, and Salesforce CRM, facilitating efficient customer relationship management. VoIP Software: Familiar with RingCentral, RingPlan, Bria, Apollo, Kixie, Openphone and Freshworks, enabling seamless voice communication. Scheduling Software: Knowledgeable in Calendly for efficient appointment scheduling. Productivity Software: Skilled in Microsoft Office, Asana, ClickUp and Google Workspace for seamless task execution. Communication Software: Adept at using Slack, Skype, WhatsApp, Telegram, Zoom, and Microsoft Teams for seamless team collaboration and client communication. Additional Skills: Exceptional time management and organizational abilities for efficient task handling. My adaptability and proficiency in a wide range of skills make me an asset in any professional setting. I work well with my peers, and I'm adaptable to any work environment. I have developed a strong composure when working under stress. I'm reliable, so you can expect me to stick it through until the task is complete. I do not shy away from hard work, and if we are good fit to work together, I would be eager to utilize my expertise in sales and customer service to assist you in achieving your business goals and delivering outstanding results. Let me handle the workload, so you can focus on what truly matters. Yours respectfully, Jovaughn Williams
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Technical Support
    Sales
    Social Media Marketing Plan
    Digital Marketing Strategy
    Content Marketing
    Paid Media
    Business Development
    Copywriting
    Marketing
    Cold Calling
    Email Communication
    Online Chat Support
    Phone Support
    English
  • $11 hourly
    To use my ability to instil efficiency, teamwork and good customer service within the organization of which I actively represent.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Technical Support
    Microsoft Access
    Microsoft Word
    Customer Satisfaction
    Customer Service
    Outbound Sales
    Microsoft Access Programming
    Customer Support
    Sales
    Microsoft Excel
    English
  • $7 hourly
    I'm a Customer Support Specialist with experience handling voice, email, and chat support for small and medium businesses. I have many years of experience working in customer service-related jobs so I am no stranger to meeting and exceeding the expectations of clients and customers. Summary of personal skills: * Quick Learner * Energetic and Organized * Strong Verbal and Written Communication * Cooperative Team Player * Computer Proficient
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Chat Support
    Multitasking
    Customer Service
    BPO Call Center
    Food Pattern
    In-App Support
    Customer Support Plugin
    Audio Transcription
    Customer Support
    Food
    Video Transcription
    Food & Beverage
  • $7 hourly
    CHAT SUPPORT | ADMIN ASSISTANT | JUNIOR RECRUITER Customer focused and results-oriented individual with 4 years of experience exceeding expectations in fast-paced environments. I thrive on building positive customer relationships and ensuring their inquiries are resolved efficiently. Here's what I bring to the table: Skilled in providing prompt and professional support through email and live chat channels. Adept at identifying customer needs and finding solutions that leave them satisfied. Possess excellent written and verbal communication skills, fostering clear and positive interactions. Adept at managing schedules, calendars, and other administrative tasks, ensuring smooth daily operations. Highly organized and detail-oriented, I ensure accuracy and efficiency in all aspects of my work. Comfortable working in both customer-facing and administrative roles, I seamlessly integrate into any team environment. Available to start ASAP. Able to work any time zone and on weekends
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Calendar Management
    Scheduling
    CRM Software
    Customer Service
    Customer Support
    Refund Processing
    Order Processing
    Order Tracking
    Product Knowledge
    Administrative Support
    Ecommerce
    Tech & IT
    Customer Satisfaction
    Online Chat Support
  • $10 hourly
    I am a passionate Customer Support Specialist dedicated to providing exceptional service with the most pleasant tone and attitude at all times. I have over 5 years of experience in the field and I am skilled in resolving issues efficiently whilst ensuring customer satisfaction. Lover of technology, avid problem solver, and committed to making every interaction a positive and memorable experience. Looking forward to connecting and tackling your support needs together!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Care
    Telecommunications
    BPO Call Center
    CRM Software
    Live Chat Software
    Email
    Customer Service
    Phone Support
  • $15 hourly
    PROFESSIONAL SUMMARY Detail-oriented financial professional with a strong background in sales, portfolio management, and customer service. Proven ability to drive business growth through strategic planning, effective communication, and relationship management. Skilled in analyzing data and trends to identify opportunities for process improvement and revenue optimization. Recognized for achieving top performance in sales, customer retention, and portfolio management. Possess excellent organizational skills and a track record of delivering results in fast-paced environments. Seeking new opportunities to leverage my skills and expertise in a dynamic and challenging role.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    HR & Recruiting Software
    Project Management
    Customer Support
    Sales & Marketing
    Customer Care
    Technical Support
  • $5 hourly
    Kindly regard this as an application for a position within your organization that best suits my skills. I have strong interest in being a part of a team and I believe my knowledge, personality and experience with the assistance of a few training, would allow for providing tremendous and regular efficiency within the organization. Over the years I have steadily gained customer service experience in the corporate world and I am now anxiously seeking to hone my skills in a new realm. I have consistently garnered customer service skills that may prove useful in increasing your organization’s business growth especially in today’s customer service oriented society. I have attached my resume for your appraisal and look forward to the prospect of speaking to you further. I would appreciate a job interview at your earliest convenience. I can be reached at the number above or at my email address. CAREER OBJECTIVE My main objective is to obtain a position within the organization that allows me to utilize my knowledge and skills by demonstrating the high level of understanding acquired and in so doing I will be making a significant contribution to your organization as I will be exhibiting professionalism and competence of the highest standard. * Excellent communication skills and interpersonal skills, with the ability to effectively resolve customer inquiries. * Have good judgment, problem solving and assessment abilities. * Ability to follow safe workplace practices.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Interpersonal Skills
    Critical Thinking Skills
    Phone Support
    Time Management
    Problem Solving
    Customer Service
  • $12 hourly
    Career Objective I aspired to become an Electrical Engineer. However, I later gained a greater interest in technology and chose to pursue a career as a System Analyst, System Admin, or Computer Network Architect.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    System Administration
    Project Management
    Customer Service
    Technical Support
    Phone Communication
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