Hire the best Email Support Freelancers in Spanish Town, JM

Check out Email Support Freelancers in Spanish Town, JM with the skills you need for your next job.
  • $12 hourly
    Customer Service is the oxygen of every business. I take pride in providing exceptional customer service that can breathe life into your organization. With over 4 years working in the BPO sector, handling high volumes of contacts while remaining professional tone is now second nature to me. I also possess 2 years in face to face sales experience while working in the Cayman Islands. I am able to adapt to changes in my environment and transition between tasks in a seamless manner. I am proficient in customer service, technical support, virtual assitance and upselling as needed. I have handled inbound inquiries for Amazon Technical support and Humana. I saw each issue as unique and important thus I went above and beyond to resolve it, using all resources at my disposal to ensure customer satisfaction. I am positive I would be an asset to your business. 7 Reasons why you should hire me, I am: *Detail Oriented *Require Minimal Supervision *Hard & Smart Working *Reliable *Efficent *Trustworthy *Creative
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Virtual Assistance
    Online Chat Support
    Phone Communication
    Customer Support
    Online Research
    Administrative Support
    Technical Support
    Product Knowledge
    Data Entry
  • $14 hourly
    My objective is to find work I can do from home. My strongest skills are Virtual Assistant, Customer Support,Data entry and web research.. I am also Tech Savy I am proficient in the use of the following CRMs: Salesforce; HubSpot;Talk.to; Pipedrive; VTiger; Zoho; Tawk.to Ring Central, Slack and Perfect Mind. I've taken college classes on Excel and the Microsoft Office Suite. I'm a very hard and fast worker. I'm reliable, detail oriented, and self-motivated. I take every job seriously and give each job 110%. I also have experience in the following areas: * Lead Generation, Web Research, Prospect Development, Email Research, Email List Building, Blogs Research, data gathering (Name of Organization,Website,Contact Name,Phone Number,Email Address,Link to Contact us Form,Twitter Address,Facebook and LinkedIn), Data Entry Input (Microsoft Office Excel Google Docs Spreadsheet,Microsoft Office Word). Regarding my work experience, I am high skill and multitasking to deal with challenging tasks.I have 5+ years experience as a Virtual Assistant/Customer Service and Technical Support through phone, email, and also provided Data Entry
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Chat Support
    English
    Customer Support
    General Transcription
    Data Analysis
    Customer Service
    Lead Generation
    Typing
    Data Entry
  • $15 hourly
    Polished Telemarketer and Awesome Professional Customer Service Representative. I have 3+ years of Contact Center experience providing my customers support in busy call center environments for major online retailers, busy executives and stay at home wives and husbands. Secondly, I have 2+ years professional Telemarketing experience with US based companies contacting potential leads and qualifying these leads to be transferred to licensed agents in the Health Insurance and various other fields. I am a dedicated Customer Service Representative right out of High School until now and have varied experience and have a keen attention for details, with the ability to build productive relationships, resolve complex issues and win customer loyalty. SOME OF MY SKILLS INCLUDE: ++Strategic-relationship/ partnership-building skills - listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. ++Experienced skills in handling incoming and outbound calls as well as email communication with customers. ++ Strong written, oral and interpersonal skills ++ Excellent clerical and communication skills ++ Proficient in English Language, verbal and written ++ Strong self motivation I look forward to you having this self motivated, hard working individual who has a passion for completing assigned tasks in a timely manner working with you on your great full-time offers!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Team Management
    Quality Assurance
    Zendesk
    Order Processing
    Administrative Support
    Cold Calling
    Customer Retention
    Online Chat Support
    Customer Support
  • $18 hourly
    I have over 10 years of experience in the Customer Service industry, serving in roles such’s as Agent, Team Leader/ Manager & Recruiting Coordinator. I’ve worked with fortune 500 companies such as Amazon.com, AT&T, SpyTec and Direct TV to list a few. I’ve used platforms such’s as (Phone) Softphone, Talkdesk, Ring Central & Zendesk Talk. (Email) Helpscout, Zendesk and Helpdesk and (Live chat) Zendesk I have experience in order processing; call monitoring, Tech support and Agent Recruiting. I’m able to resolve simple and complex issues, process returns and refunds, update CRM’s (Microsoft office, Publisher and Google doc’s)
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Recruiting
    Candidate Sourcing
    Candidate Interviewing
    Candidate Management
    Scheduling
    Social Customer Service
    Customer Support
    Sourcing
    Email Communication
    Chat & Messaging Software
    Online Chat Support
  • $6 hourly
    Experienced Financial professional with a demonstrated history of working in the Health, Wellness and Fitness Industry, Customer Service as well as the Education System. Skilled in Event Planning, Data Entry, Customer Service, Laboratory Skills, and Team Building, Lesson Plans and Sales. My aim is to provide the best possible service in any industry, which I believe, would prove beneficial and hence, make a significant contribution to an organization's continued growth and development.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Internet Research
    Communication Etiquette
    Customer Support
    Email Handling
    Answering Product Questions
    Data Entry
    Time Management
    Order Tracking
  • $15 hourly
    Hello Everyone! I am 20 years old and a native English speaker. I believe I would be an asset to any business willing to hire me. I have a plethora of skills which include: great leadership ability, very articulate when it comes to writing, exemplary interpersonal skills, the superb ability to adapt, critical thinking, and I am a very creative individual. In summation, I am an investment worth making. In light of this, with the utmost respect, please take some time and check out the rest of my profile.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Accounts Receivable
    Slack
    Accounting Principles & Practices
    Accounting
    Intuit QuickBooks
    Customer Service
    Bank Reconciliation
    Accounting Basics
    Shopify
    Interpersonal Skills
    Customer Support
    Bookkeeping
    Social Media Marketing
    Data Entry
    Microsoft Excel
    Time Management
  • $5 hourly
    I am a customer service-oriented person, who aims to satisfy the needs of my clients. I have a Diploma in computer studies and am a certified Customer service representative. I also have over ten years of work experience in customer service and telephone operator and data entry and Transcription services.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Phone Support
    Product Knowledge
    Interpersonal Skills
    Communication Etiquette
    Order Fulfillment
    Data Entry
    Microsoft Excel
  • $10 hourly
    I am a Rockstar! My name is Jodiann Dubidad i am an experienced professional with a proven track record in providing exceptional customer support across multiple channels, including chat, email, and phone. I've built my career on a foundation of outstanding communication skills and a natural ability to build strong relationships with customers. my expertise in customer support extends beyond technical skills, I've proven to be an effective leader, empowering and motivating teams to deliver the highest levels of service possible. my leadership style is characterized by a focus on collaboration, clear communication, and a results-driven mindset. With an associate degree in Tourism Management, I bring a unique perspective to my work in customer support. i have a deep understanding of the importance of providing excellent service to customers and the role it plays in building long-term relationships and loyalty. My strengths and skills include: Excellent communication skills: I am a clear and effective communicator, able to convey complex information in a way that is easy for customers to understand. Strong problem-solving skills: I am adept at identifying customer needs and finding effective solutions to their problems and I also have great Leadership skills. My favorite movie is bruised, This movie bruised reminds me of a time in my life when I was battling a lot but still didn't give up, I am proud of the woman I am today. I like working with positive, honest, and ambitious clients whom I can genuinely connect with. So if that sounds like you then feel free to reach out and let's talk.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Telemarketing
    Hospitality & Tourism
    Finance & Banking Chatbot
    Scheduling
    Amazon
    Virtual Assistance
    Phone Support
    Online Chat Support
  • $20 hourly
    I pride myself on being an accountable, hard-working, versatile, and resourceful individual. My aim is to go above and beyond whenever possible. I value personal development and so I am intentional in my day-to-day actions. I aspire to use my talent and skills to not only grow and expand myself but others as well and any company that I have the pleasure of working with. I have 8 years of experience in leadership roles. I have achieved great success in managing a variety of teams. From customer support agents to the banking industry. I believe that my many years of experience working as an agent myself allowed me to gain first-hand experience as to what it takes to make customers happy with their experience. This along with my leadership qualities and genuine love for people has contributed greatly to my success. My experience in customer service includes: - Working directly with customers via e-mail and chat - Responding promptly to all customer inquiries and resolve their complaints - Managing customer accounts - Processing Refund Merchandise Authorizations - Escalating customer issues as necessary for timely resolution - Meeting and maintaining Quality, CSAT, and Productivity Expectations My technical experience includes: - Basic troubleshooting - Checking server connections - MX Toolbox - Help Desk - Comodo SSL Analyzer - Help Shift - Zendesk - Microsoft Office Suite My leadership experience includes: - Coaching - Reports - Monitoring agent’s performance - Managing teams ranging from 8 - 25 persons I love completing a task before the deadline, focusing on the details to ensure it is done properly. I believe that with my experiences and skills I will be an effective part of your team and produce great work for you. Thank you for your consideration.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Communications
    Microsoft Excel
    Account Reconciliation
    Customer Support
    Technical Project Management
    Leadership Development
    Communication Skills
    Bookkeeping
    Online Chat Support
    Zendesk
  • $15 hourly
    Hi, I'm Tianna! I have worked in the customer support field for the last 5 years. As an expert-level customer support agent with a background in data analysis and tech support, I have a proven track record of effectively troubleshooting technical issues and communicating complex information to both clients and team members. With a keen eye for detail and a passion for problem-solving, I am dedicated to providing top-notch customer service and ensuring that all data is accurate and analyzed thoroughly to provide valuable insights. I am excited to bring my skills and expertise to a new challenge and help businesses achieve their goals. My background includes: 1. Data Analysis and Data Visualization 2. Technical Support 3. Customer Support 4. Admin Support (Virtual Assistant) 5. Data Entry I am excited about the prospect of collaborating with you to drive your business growth. My skills in providing support, analyzing data, and providing valuable insights can contribute to your success.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Migration
    SQL
    Data Analysis
    Shopify
    Gorgias
    Technical Support
    Troubleshooting
    Product Knowledge
    Google Workspace
    Customer Support
    Intercom
    Tech & IT
    Zendesk
    Zoho CRM
  • $10 hourly
    I thoroughly believe in growth and I am confident about my ability to adapt to any environment I am placed in. I am hereby seeking employment opportunity within your organisation to both enhance and apply my current knowledge base and skills. The experiences I have gained thus far from my previous employments and my education have fostered strong interpersonal, analytical and organizational skills. I utilise these valuable skills to efficiently and effectively solve problems, or to overcome obstacles whenever they arise; during the process of working to achieve a desired goal. Accumulatively, I enjoy working as part of a team and developing espirit de corps as a drive to continue and ensure business success. “Impossible is nothing” is not the motto I live by, and it is my firm belief that employment within this organization will provide me with the opportunity to contribute my skills to the business environment; thereby building the organization, while simultaneously providing me with greater experience as to how the business organization operates. The enclosed resume only summarizes my attributes and capabilities, therefore I look forward to meeting with you at your convenience to discuss in details the positive contributions I could offer. Thank you for considering my application.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Following Procedures
    Customer Service
    Data Entry
    Time Management
    Customer Satisfaction
    Answering Product Questions
    Administrative Support
    Communication Etiquette
    Critical Thinking Skills
    Interpersonal Skills
  • $10 hourly
    I'm a highly motivated and dedicated individual with a strong sense of customer service, who have been working in this field for over 3 years. After 3 years as a customer service agent representative, I've gained experience in handling various personalities from dealing with high rated customers to answering and sending out phone calls. I've develop various skills that will help achieve results and contribute to your company's productivity. Some of my greatest strengths are: 1. The ability to adapt to any situation. 2. The ability to work well under pressure. 3. Managing other people. 4. A great team player 5. Fluent in English 6. Able to work within the hours provided 7. Strong attention to detail. 8. Treat every customer with patience, dignity, and respect. I only have one known weakness and that is: 1. Stage fright I believe my abilities and positive work ethics would make a contribution your organization and I would love to be apart of a great team.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Time Management
    Critical Thinking Skills
    Product Knowledge
    Data Entry
    Customer Satisfaction
    Communication Etiquette
    Administrative Support
    Customer Support Plugin
    Salesforce CRM
    Following Procedures
    Customer Support
  • $10 hourly
    Fast, efficient and extremely reliable. If these are the traits you're searching for in an administrative assistant or the effectiveness of a customer service agent, then look no further. Hi, I'm Nathelee and I'm an expert administrative assistant and customer service representative. With years of experience under my belt, from working with some of the best in the game. I am sure that I will be an asset to your team. If you're looking for assistance in organizing your company with also experience in using Gorgias and to take it to the next level, then you should definitely consider me for the job. I am results oriented, success eminent, paying attention to detail and I aim to please, by completing any task that I am presented with. Let me help you.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Communication
    Time Management
    Scheduling
    Customer Experience
    Microsoft PowerPoint
    Microsoft Office
    Microsoft Excel
    Candidate Interviewing
    Recruiting
    Chat & Messaging Software
    Email Handling
    Office Administration
    Data Entry
    Online Chat Support
  • $9 hourly
    I do have excellent customer service, a well dedicated individual who will stick with you right to the end or until your issue has been resolved. I am also a keen listener who takes pride in my work and will also take inconsideration you my dear client.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Interpersonal Skills
    Word Processing
    Customer Support
    Data Entry
    File Maintenance
    Customer Service
    Google Workspace
    Microsoft Office
    Order Tracking
  • $9 hourly
    HI! I am Yolanda I am an experience level Customer service represent on Upwork. I have experience with cold calling and sales representative service outside the Upwork environment and I believe that this can impact my work on Upwork tremendously. I go above and beyond to provide excellent service to my clients as I always over-deliver with my friendly attitude that captivates customers. I have provided a number of services to my clients, including data entry, order entry, document preparing maintaining files, and record keeping. My personal skills include; ✔️Persuasive Speaking Skills. ✔️Being Empathetic ✔️Very Adaptable ✔️Ability to Use Positive Language ✔️Clear Communication Skills
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Active Listening
    Inbound Inquiry
    Online Chat Support
    Team Management
    Social Media Marketing
    Sales
    Customer Service
    Telemarketing
    Multitasking
    Cold Calling
    Microsoft Office
  • $9 hourly
    OBJECTIVE To obtain a job within an organization that utilizes my skills in my area of competence and enriches my knowledge and gives me a chance to be part of a team that contribute towards the growth of the organization, thereby yielding the twin benefit of job satisfaction and convenient professional growth. Looking for a part time.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Recruiting
    Customer Service
    Booking Services
    Sales
  • $10 hourly
    Tech-savvy professional providing over 5+ years of expert support. I've experience with big name companies such as Apple, AT&T and Humana Health Care. I've over 2+ years of experience providing support to SAAS companies too as well as experience with affiliate marketing having over $12,000 USD earned. Some of my background experience includes: ▪️ 1+ Year Software Tester QA & Chat Support ▪️ 1+ Virtual Assistant: Insurance Verification, Admin Support ▪️ 3+ Years Tech Support (Apple AT&T) ▪️ Year Mass Email Campaign Tech Support ▪️ Customer service - Email Support, Ticket, Content Moderation (Health & Tech Support) Tool Experience: ▪️ Slack ▪️ Zapier ▪️ Mezmo ▪️ Intercom ▪️ Zendesk ▪️ Chat GPT ▪️ Google Sheets, tools. ▪️ Microsoft Office, tools Character & Equipment: • Problem solver • Responds quickly • Dual 27" monitors • AMD RX 6600 GPU • PC Setup - 16 GB Ram • Native english fluency • Experience with affiliate marketing • Self-motivated and works well independently PS: My rates are negotiable as well, don't hesitate to click on that message button and send me a message to discuss how I can be the best support for you!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    SaaS Development
    SaaS
    Software Testing
    Software QA
    Email Campaign Setup
    Ticketing System
    Administrative Support
    Community Moderation
    Intercom
    Technical Support
    Insurance Verification
    Data Entry
    Online Chat Support
    Zendesk
  • $25 hourly
    Knowledgeable and dedicated customer service professional with extensive experience in Business Process Outsourcing industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    Customer Support
  • $9 hourly
    Profile I am a self-motivated individual seeking a full-time position in an environment where there is a need for various tasks. I am prepared to learn and work hard at any such task or responsibility given to me to make your company a better company. Objective To make a valuable contribution to the continued success of an organization, while gaining and expanding my knowledge of aspects of the organization's operations that will contribute to my personal growth.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Computer
    Customer Service
    Chat Plugin
    macOS
    System Maintenance
    Technical Project Management
    Customer Support
    Customer Relationship Management
    Online Chat Support
    Tech & IT
  • $10 hourly
    My name is Rajay Buchanan, a versatile and motivated professional skilled in customer service, computer programming, data entry, web design, and accounting. I excel at providing exceptional customer support and have expertise in web development, data entry, and accounting software like QuickBooks. With a commitment to delivering outstanding results, meeting deadlines, and exceeding client expectations, I am eager to collaborate on your project. Let's achieve success together.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Inventory Management
    Web Design
    Online Chat Support
    Ticketing System
    Customer Support
    Data Entry
    Information Technology
    Accounting
    Customer Service
  • $13 hourly
    OBJECTIVE To work in a reputable organization that will allow me to utilize my skills and competence gained in order to enhance efficiency and productivity within the organization. PERSONAL ATTRIBUTES * Charismatic, dynamic team player, Self-motivated, Flexible, and Strong interpersonal skills * Good oral and written communication skills, Average Computer Skills & Knowledge * Multitasking capabilities, Organizational and Analytical skills, Research and result-based skills * Clear-thinking, ability to make quick and effective decisions under pressure
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Email
    Email Communication
    Customer Service
    Technical Support
  • $25 hourly
    I have been in the field of customer support for 4 years. I am a hard working individual that will make great efforts in assisting my clients. I truly enjoy solving problems as I am confident that I can resolve most situations with the substantial background given. Below are the skills that allow me to have such confidence in my work. -Able to diagnose, troubleshoot and resolve a range of software, hardware and connectivity issues. -Able to provide customer service support by performing comprehensive research of the complaints and issues of clients. -A fluent speaker and has extensive knowledge on technology and modern trends. -I am adaptable and flexible, I do not get easily frustrated and I grasp new concepts and assignments quickly.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Computer Skills
    Microsoft Word
    Technical Writing
    Customer Service
    Technical Support
    Data Entry
    IT Service Management
    Email Communication
    Ticketing System
    Sales
    Microsoft Excel
    Online Chat Support
  • $10 hourly
    Welcome to my Upwork Profile! Looking for an experienced customer service rep. to give your business the positive image? Well, I am a highly skilled customer service representative, who has been doing this for over 3 years. I've been a rep. over the phone for the two years in the industry and did over 6 months as a live chat agent. I have achieved over 95% customer satisfaction whereas I put out my utmost best to please my customers. I have experiences in CRM, chat support, also experience in the insurance aspect as well and it has broaden my mindset to accept new challenges everyday. If you decide this is what you're looking for you can contact me anytime during the week via my email or message.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Social Media Marketing
    Zoom Video Conferencing
    Google Docs API
    Technical Support
    Database Management
    Customer Service
    Microsoft Office
    Data Entry
    Customer Satisfaction
    Online Chat Support
    Phone Support
    English
  • $10 hourly
    My name is Rusheka Rumble, a versatile and highly adaptable individual with a unique blend of skills with over 4+ years experience in Customer Service. Which includes Technical Support, Medical Insurance Agent, Sales and Chat Support agent for Companies such as Humana, Frontier and Apple. Whether it's troubleshooting technical issues, assisting customers with digital platforms, or offering guidance on tech-related matters, I'm confident in my ability to provide informed and comprehensive assistance. My tech-savvy nature also extends to my ability to analyze data, streamline processes, and implement innovative solutions to improve the overall customer experience. My persona is a harmonious fusion of outstanding customer service skills, a passion for technology, and a knack for conflict resolution. I am a dedicated and adaptable professional who thrives in providing exceptional service while navigating the complexities of today's tech-driven and customer-centric world.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Entry
    Tech & IT
    Customer Service
    Customer Support
  • $15 hourly
    Leadership skills Verbal and Written Communication skills Customer Service skills Reading Comprehension skills Sales Representative skills Good Active Listening skills
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Typing
    Customer Support
    Data Entry
    Product Knowledge
    Cold Calling
    Time Management
  • $20 hourly
    Highly dependable, ethical and reliable Administrative Support Professional, that blends advanced organisational, technical and business acumen. Excellent analytical skills and experience in credit card support, strategic planning, and customer support. Problem solver who readily adapts to change and works independently whilst remaining coachable. Able to manage and prioritise work to meet tight deadlines without compromising quality. CORE PROFICIENCIES Collaborative Work | Customer Relationship Management | Document Processing & Archiving | Administrative Support | Credit Card Support | Data Entry & Analysis | Office Management | Microsoft Office Suite | Report Writing
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    Salesforce
    Business Management
    Quality Assurance
    Administrative Support
    Client Management
    Microsoft SharePoint
    Customer Support
    Customer Relationship Management
    Microsoft Office
    Data Entry
  • $7 hourly
    My name is Rhajdika. Trained Customer Service Agent, I first came into the BPO industry three (3) years ago and immediately became passionate about it. Worked on daily customer queries: answering, outsourcing and chatting. I've solved product-related issues while collaborating with the development and product team. I am a well rounded individual who really enjoys meeting new persons and socializing with my peers. With past experience as a Customer Service Agent I've learnt to be patient, a great listener to my clients to hear their concerns to know the best way to handle and solve their problem. How I can help you: Answering questions about a company’s products or services whether through calls, email or chat. Processing orders and transactions. Resolving issues and troubleshooting technical problems. Live support and Cold Calling.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Chat & Messaging Software
    Data Entry
    Appointment Setting
    Cold Calling
    LiveAgent
    Customer Service
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