Hire the best Email Support Freelancers in Spanish Town, JM

Check out Email Support Freelancers in Spanish Town, JM with the skills you need for your next job.
  • $10 hourly
    🌟 Welcome to the vibrant world of freelance expertise, where the search for exceptional talent ends with me! 🚀 Let me whisk you away on a journey where excellence meets dedication, tailored just for you. Let's dive into the magic together! ✨ 🏆 Proud member of Upwork's prestigious Top 10% club, boasting a pristine 100% Job Success Score. Trust me to deliver excellence every time! 📈 With over a decade of honing my craft, I've mastered the art of B2B and B2C customer service across various channels, ensuring seamless experiences that keep clients coming back for more. 👩🏻‍💻 From managing special projects to deftly handling escalated issues, I'm your go-to virtual assistant, adept at fostering collaboration and achieving results. 𝗛𝗼𝘄 𝗰𝗮𝗻 𝗜 𝗰𝗮𝘁𝗲𝗿 𝘁𝗼 𝘆𝗼𝘂𝗿 𝗲𝘃𝗲𝗿𝘆 𝗻𝗲𝗲𝗱? 𝗘𝗮𝘀𝘆! 𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲! 𝗦𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹! Let's explore the possibilities together! 🎉 🔥 Dive into my toolkit for a glimpse of my capabilities: ✅ Data Entry ✅ Online Research ✅ Customer Service ✅ File Management ✅ Email Management ✅ Administrative Tasks ✅ Social Media Management ✅ E-Commerce Management ✅ Email and Live Chat Support ✅ Order & Fulfillment Management ✅ Basic Graphic Design using Canva ✅ Refunds, Returns and Replacement Management 𝗦𝘆𝘀𝘁𝗲𝗺𝘀 𝗮𝗻𝗱 𝗧𝗼𝗼𝗹𝘀 𝗜 𝗺𝗮𝗸𝗲 𝗺𝗮𝗴𝗶𝗰 𝘄𝗶𝘁𝗵: ✅ Shipbob ✅ Ecwid ✅ Stripe ✅ OneDrive, Dropbox ✅ Shopify ✅ HelpScout, Zendesk, Freshdesk, Gorgias ✅ Microsoft 365 Apps, SharePoint ✅ Google Workspace, Calendly, Notion, Monday.com ✅ MS Teams, Zoom, Skype, Viber, Slack, Discord, WhatsApp Ready to take your project to new heights? Let's connect! Drop me a line and let's schedule a discovery call! 📞
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Phone Support
    Online Chat Support
    Email Communication
    Email Template
    Product Knowledge
    Time Management
    Customer Satisfaction
    Customer Engagement
    Customer Support
    Customer Service
    End User Technical Support
  • $15 hourly
    Hi, I'm Tianna! I have worked in the customer support field for the last 5 years. As an expert-level customer support agent with a background in data analysis and tech support, I have a proven track record of effectively troubleshooting technical issues and communicating complex information to both clients and team members. With a keen eye for detail and a passion for problem-solving, I am dedicated to providing top-notch customer service and ensuring that all data is accurate and analyzed thoroughly to provide valuable insights. I am excited to bring my skills and expertise to a new challenge and help businesses achieve their goals. My background includes: 1. Data Analysis and Data Visualization 2. Technical Support 3. Customer Support 4. Admin Support (Virtual Assistant) 5. Data Entry I am excited about the prospect of collaborating with you to drive your business growth. My skills in providing support, analyzing data, and providing valuable insights can contribute to your success.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Migration
    SQL
    Data Analysis
    Shopify
    Gorgias
    Technical Support
    Troubleshooting
    Product Knowledge
    Google Workspace
    Customer Support
    Intercom
    Tech & IT
    Zendesk
    Zoho CRM
  • $18 hourly
    I have over 10 years of experience in the Customer Service industry, serving in roles such’s as Agent, Team Leader/ Manager & Recruiting Coordinator. I’ve worked with fortune 500 companies such as Amazon.com, AT&T, SpyTec and Direct TV to list a few. I’ve used platforms such’s as (Phone) Softphone, Talkdesk, Ring Central & Zendesk Talk. (Email) Helpscout, Zendesk and Helpdesk and (Live chat) Zendesk I have experience in order processing; call monitoring, Tech support and Agent Recruiting. I’m able to resolve simple and complex issues, process returns and refunds, update CRM’s (Microsoft office, Publisher and Google doc’s)
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Recruiting
    Candidate Sourcing
    Candidate Interviewing
    Candidate Management
    Scheduling
    Social Customer Service
    Customer Support
    Sourcing
    Email Communication
    Chat & Messaging Software
    Online Chat Support
  • $12 hourly
    Customer Service is the oxygen of every business. I take pride in providing exceptional customer service that can breathe life into your organization. With over 4 years working in the BPO sector, handling high volumes of contacts while remaining professional tone is now second nature to me. I also possess 2 years in face to face sales experience while working in the Cayman Islands. I am able to adapt to changes in my environment and transition between tasks in a seamless manner. I am proficient in customer service, technical support, virtual assitance and upselling as needed. I have handled inbound inquiries for Amazon Technical support and Humana. I saw each issue as unique and important thus I went above and beyond to resolve it, using all resources at my disposal to ensure customer satisfaction. I am positive I would be an asset to your business. 7 Reasons why you should hire me, I am: *Detail Oriented *Require Minimal Supervision *Hard & Smart Working *Reliable *Efficent *Trustworthy *Creative
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Virtual Assistance
    Online Chat Support
    Phone Communication
    Customer Support
    Administrative Support
    Technical Support
    Product Knowledge
    Online Research
    Data Entry
  • $20 hourly
    I am good at setting up appointments following through with work orders and creating work orders I send technicians on-site I provide updates I see that the job is completed and I also see that the technicians are paid for the job when it's completed. I was also a claims specialist at SquareTrade. I file claims for customers who call in with the issues they are having via their Protection Plan.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Zendesk
    Five9
    Data Collection
    Cold Calling
    Salesforce
    HubSpot
    Order Fulfillment
    Time Management
    Data Entry
    Customer Support
    Order Tracking
  • $15 hourly
    Hello Everyone! I am 20 years old and a native English speaker. I believe I would be an asset to any business willing to hire me. I have a plethora of skills which include: great leadership ability, very articulate when it comes to writing, exemplary interpersonal skills, the superb ability to adapt, critical thinking, and I am a very creative individual. In addition to that, I have experience in accounting and working as a legal administrative assistant. In summation, I am an investment worth making. In light of this, with the utmost respect, please take some time and check out the rest of my profile.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Accounts Receivable
    Slack
    Accounting Principles & Practices
    Accounting
    Intuit QuickBooks
    Customer Service
    Bank Reconciliation
    Accounting Basics
    Shopify
    Interpersonal Skills
    Customer Support
    Bookkeeping
    Social Media Marketing
    Time Management
    Data Entry
    Microsoft Excel
  • $10 hourly
    OBJECTIVE To obtain a job within an organization that utilizes my skills in my area of competence and enriches my knowledge and gives me a chance to be part of a team that contribute towards the growth of the organization, thereby yielding the twin benefit of job satisfaction and convenient professional growth.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Recruiting
    Customer Service
    Booking Services
    Sales
  • $12 hourly
    Hi, I'm Jodiann Dubidad, founder of Dubi’s Enterprise @dubis_enterprise . With years of experience in delivering exceptional customer support across chat, email, and phone, I bring a proven track record of excellence to the world of Airbnb co-hosting. My approach is built on clear communication, effective problem-solving, and a passion for empowering teams and clients. Armed with an Associate Degree in Tourism Management, I deeply understand the importance of delivering top-tier service. I’m committed to helping property owners enhance their guest experience and maximize bookings. As a freelance Airbnb Co-Host, I offer: Guest communication management Booking and calendar oversight Account setup and optimization Social media promotion I am an experienced professional with a proven track record in providing exceptional customer support across multiple channels, including chat, email, and phone. I've built my career on a foundation of outstanding communication skills and a natural ability to build strong relationships with customers. my expertise in customer support extends beyond technical skills, I've proven to be an effective leader, empowering and motivating teams to deliver the highest levels of service possible. my leadership style is characterized by a focus on collaboration, clear communication, and a results-driven mindset. My strengths and skills include: Excellent communication skills: I am a clear and effective communicator, able to convey complex information in a way that is easy for customers to understand. Strong problem-solving skills: I am adept at identifying customer needs and finding effective solutions to their problems and I also have great Leadership skills. My favorite movie is Bruised, This movie reminds me of a time in my life when I was battling a lot but still didn't give up, I am proud of the woman I am today. I like working with positive, honest, and ambitious clients with whom I can connect. So if that sounds like you, feel free to reach out and talk.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Hosting Online Meetings
    Telemarketing
    Hospitality & Tourism
    Finance & Banking Chatbot
    Scheduling
    Amazon
    Virtual Assistance
    Phone Support
    Online Chat Support
  • $10 hourly
    Dedicated and adaptable professional with a strong background in communication, customer service, and technical proficiency. Passionate about facilitating growth through skill enhancement. Seeking to leverage expertise to empower individuals in mastering their roles more effectively. Committed to fostering a collaborative learning environment and driving continuous professional development.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Online Chat Support
    Airtable
    Organizational Structure
    Phone Communication
    Slack
    Zendesk
    Microsoft Office
    Google Docs
    Administrative Support
    Technical Support
    Routing
    Problem Resolution
    Data Entry
  • $20 hourly
    I pride myself on being an accountable, hard-working, versatile, and resourceful individual. My aim is to go above and beyond whenever possible. I value personal development and so I am intentional in my day-to-day actions. I aspire to use my talent and skills to not only grow and expand myself but others as well and any company that I have the pleasure of working with. I have 8 years of experience in leadership roles. I have achieved great success in managing a variety of teams. From customer support agents to the banking industry. I believe that my many years of experience working as an agent myself allowed me to gain first-hand experience as to what it takes to make customers happy with their experience. This along with my leadership qualities and genuine love for people has contributed greatly to my success. My experience in customer service includes: - Working directly with customers via e-mail and chat - Responding promptly to all customer inquiries and resolve their complaints - Managing customer accounts - Processing Refund Merchandise Authorizations - Escalating customer issues as necessary for timely resolution - Meeting and maintaining Quality, CSAT, and Productivity Expectations My technical experience includes: - Basic troubleshooting - Checking server connections - MX Toolbox - Help Desk - Comodo SSL Analyzer - Help Shift - Zendesk - Microsoft Office Suite My leadership experience includes: - Coaching - Reports - Monitoring agent’s performance - Managing teams ranging from 8 - 25 persons I love completing a task before the deadline, focusing on the details to ensure it is done properly. I believe that with my experiences and skills I will be an effective part of your team and produce great work for you. Thank you for your consideration.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Communications
    Microsoft Excel
    Account Reconciliation
    Customer Support
    Technical Project Management
    Leadership Development
    Communication Skills
    Bookkeeping
    Online Chat Support
    Zendesk
  • $14 hourly
    My objective is to find work I can do from home. My strongest skills are Virtual Assistant, Customer Support,Data entry and web research.. I am also Tech Savy I am proficient in the use of the following CRMs: Salesforce; HubSpot;Talk.to; Pipedrive; VTiger; Zoho; Tawk.to Ring Central, Slack and Perfect Mind. I've taken college classes on Excel and the Microsoft Office Suite. I'm a very hard and fast worker. I'm reliable, detail oriented, and self-motivated. I take every job seriously and give each job 110%. I also have experience in the following areas: * Lead Generation, Web Research, Prospect Development, Email Research, Email List Building, Blogs Research, data gathering (Name of Organization,Website,Contact Name,Phone Number,Email Address,Link to Contact us Form,Twitter Address,Facebook and LinkedIn), Data Entry Input (Microsoft Office Excel Google Docs Spreadsheet,Microsoft Office Word). Regarding my work experience, I am high skill and multitasking to deal with challenging tasks.I have 5+ years experience as a Virtual Assistant/Customer Service and Technical Support through phone, email, and also provided Data Entry
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Chat Support
    English
    Customer Support
    General Transcription
    Data Analysis
    Customer Service
    Lead Generation
    Typing
    Data Entry
  • $10 hourly
    I thoroughly believe in growth and I am confident about my ability to adapt to any environment I am placed in. I am hereby seeking employment opportunity within your organisation to both enhance and apply my current knowledge base and skills. The experiences I have gained thus far from my previous employments and my education have fostered strong interpersonal, analytical and organizational skills. I utilise these valuable skills to efficiently and effectively solve problems, or to overcome obstacles whenever they arise; during the process of working to achieve a desired goal. Accumulatively, I enjoy working as part of a team and developing espirit de corps as a drive to continue and ensure business success. “Impossible is nothing” is not the motto I live by, and it is my firm belief that employment within this organization will provide me with the opportunity to contribute my skills to the business environment; thereby building the organization, while simultaneously providing me with greater experience as to how the business organization operates. The enclosed resume only summarizes my attributes and capabilities, therefore I look forward to meeting with you at your convenience to discuss in details the positive contributions I could offer. Thank you for considering my application.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Following Procedures
    Customer Service
    Data Entry
    Time Management
    Customer Satisfaction
    Administrative Support
    Communication Etiquette
    Critical Thinking Skills
    Interpersonal Skills
  • $9 hourly
    With more than 5 years of experience providing high-quality customer service for different companies, I am confident that I will be able to make an immediate contribution to your team. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate organizational and problem-solving skills, I excel at: Project Management Social Media Management PC Skills & MS Office Product and Internet Research Phone, email and chat support Administrative and Data Entry tasks Knowledge of FreshDesk, Quickbooks, ZenDesk, HelpScout, Gmail, Skype, Slack
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    Customer Satisfaction
    Online Chat Support
  • $9 hourly
    HI! I am Yolanda I am an experience level Customer service represent on Upwork. I have experience with cold calling and sales representative service outside the Upwork environment and I believe that this can impact my work on Upwork tremendously. I go above and beyond to provide excellent service to my clients as I always over-deliver with my friendly attitude that captivates customers. I have provided a number of services to my clients, including data entry, order entry, document preparing maintaining files, and record keeping. My personal skills include; ✔️Persuasive Speaking Skills. ✔️Being Empathetic ✔️Very Adaptable ✔️Ability to Use Positive Language ✔️Clear Communication Skills
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Active Listening
    Inbound Inquiry
    Online Chat Support
    Team Management
    Social Media Marketing
    Sales
    Customer Service
    Telemarketing
    Multitasking
    Cold Calling
    Microsoft Office
  • $10 hourly
    My name is Rajay Buchanan, a versatile and motivated professional skilled in customer service, computer programming, data entry, web design, and accounting. I excel at providing exceptional customer support and have expertise in web development, data entry, and accounting software like QuickBooks. With a commitment to delivering outstanding results, meeting deadlines, and exceeding client expectations, I am eager to collaborate on your project. Let's achieve success together.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Inventory Management
    Web Design
    Online Chat Support
    Ticketing System
    Customer Support
    Data Entry
    Information Technology
    Accounting
    Customer Service
  • $5 hourly
    I have over 5 years of experience in this field, working with several clients and interacting with customers with various personalities and background. Over years I’ve learnt how to manage and execute each given task effectively. I’ve mastered time management and excel in all areas outlined in my job description.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Tech & IT
    Sales
    Data Entry
    Customer Service
  • $10 hourly
    Having been previously employed in a few organizations Such as Sutherland Global Services, Accent Marketing Jamaica and Xerox as Customer Service Representative. Over the past 7 years I have demonstrated competency to work independently and with a high degree of self motivation in demanding and challenging environments. I have unsurpassed interpersonal, teambuilding, and multi-tasking skills. I am a solid communicator and a results-driven achiever with an adept ability to master new concepts quickly. I have as a result of my years in customer service a sound knowledge of customer relations and excellent customer service techniques and practices. I assisted customers via phone, emails and live chats with their query in regards to issues such as billing, troubleshooting internet and cable along with their phones. I am currently at the University of the West Indies pursuing my Bachelors in Social Sciences. I will be a great asset to your company.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Microsoft Office
    Customer Support
    Call Center Management
    Email Communication
    Salesforce CRM
    Customer Service
    Freshdesk
    Intercom
    Zendesk
  • $25 hourly
    I have been in the field of customer support for 4 years. I am a hard working individual that will make great efforts in assisting my clients. I truly enjoy solving problems as I am confident that I can resolve most situations with the substantial background given. Below are the skills that allow me to have such confidence in my work. -Able to diagnose, troubleshoot and resolve a range of software, hardware and connectivity issues. -Able to provide customer service support by performing comprehensive research of the complaints and issues of clients. -A fluent speaker and has extensive knowledge on technology and modern trends. -I am adaptable and flexible, I do not get easily frustrated and I grasp new concepts and assignments quickly.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Computer Skills
    Microsoft Word
    Technical Writing
    Customer Service
    Technical Support
    Data Entry
    IT Service Management
    Email Communication
    Ticketing System
    Sales
    Microsoft Excel
    Online Chat Support
  • $10 hourly
    I'm a highly motivated and dedicated individual with a strong sense of customer service, who have been working in this field for over 3 years. After 3 years as a customer service agent representative, I've gained experience in handling various personalities from dealing with high rated customers to answering and sending out phone calls. I've develop various skills that will help achieve results and contribute to your company's productivity. Some of my greatest strengths are: 1. The ability to adapt to any situation. 2. The ability to work well under pressure. 3. Managing other people. 4. A great team player 5. Fluent in English 6. Able to work within the hours provided 7. Strong attention to detail. 8. Treat every customer with patience, dignity, and respect. I only have one known weakness and that is: 1. Stage fright I believe my abilities and positive work ethics would make a contribution your organization and I would love to be apart of a great team.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Time Management
    Critical Thinking Skills
    Product Knowledge
    Data Entry
    Customer Satisfaction
    Communication Etiquette
    Administrative Support
    Customer Support Plugin
    Salesforce CRM
    Following Procedures
    Customer Support
  • $8 hourly
    🌟 Top-Rated Virtual Assistant with Expertise in Admin Support and Marketing🌟 Hello! I'm Mischa, a highly skilled Virtual Assistant with over 4 years of experience providing top-notch general admin support. My versatile skill set extends to basic marketing, encompassing the creation of marketing and social media strategies and content writing. 🚀 Key Skills and Specializations: 👉🏼Administrative Expertise: With a solid foundation in general admin tasks, I am adept at handling email management, scheduling, data entry, and project management, ensuring seamless organizational workflows. 👉🏼Marketing Insight: I bring to the table my basic marketing know-how, having successfully crafted marketing strategies and social media campaigns for clients. My goal is to enhance your brand's online presence and engagement. 👉🏼Customer Support Excellence: With five years of customer support experience across various channels, including phone, email, chat, and social media, I excel at providing prompt and professional assistance. I have a proven track record of exceeding customer satisfaction targets. 📈 SEO-Optimized Content Writing: I possess a flair for content creation and tailoring messages to your audience. My content writing skills are not just about words; they are about SEO optimization and persuasion. I can create compelling content that engages your audience and aligns with the latest SEO best practices. 🔗 Why Choose Me? 👉🏼Proven track record in virtual assistance and customer support. 👉🏼Detail-oriented and organized, ensuring efficient project management. 👉🏼Dedicated to exceeding client expectations through hard work and commitment. 🎓 Continuous Learning: Currently pursuing my Marketing degree, I am committed to staying ahead of industry trends. I leverage my academic insights to enhance the effectiveness of my virtual assistance and marketing strategies. 🤝 Let's Collaborate! I am passionate about contributing to your success. Whether you need administrative support, marketing strategies, or content creation, I'm here to help. Let's discuss your project and how my skills can benefit your business. 📬 Message me for a consultation!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Audio Transcription
    Essay Writing
    Recipe Development
    Administrative Support
    Instagram
    Data Entry
    Social Media Marketing
    Social Media Content Creation
    Logo Design
    Customer Support
    Customer Service
    Sales & Marketing
    Social Media Management
    Online Chat Support
  • $7 hourly
    As a certified customer service professional with over seven years of experience, I specialize in delivering polished, professional phone communication on behalf of clients. My extensive knowledge of industry best practices allows me to provide top-tier service, addressing customer inquiries, resolving issues, and delivering personalized support with efficiency and care. I am dedicated to exceeding expectations and helping you meet your customer service objectives. Services Offered: Customer Service & Support Follow-Up Calls Real Estate Assistance Appointment Scheduling Virtual Assistance Email Management
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Phone Support
    Cold Call
    Customer Service
    Order Tracking
    Administrative Support
    Microsoft Outlook
    Appointment Setting
    Customer Support
    Time Management
    Data Entry
    Microsoft Excel
  • $10 hourly
    I am a hardworking individual that always ensure that the work is done in a timely and efficient manner. I always ensure that the customers are satisfied and that their issues are taken care of.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Sales
    Customer Support
    Outbound Sales
    Lead Generation
    Cold Calling
    Appointment Setting
    Customer Service
    Product Knowledge
    Order Fulfillment
    Email Communication
    Data Entry
    Order Tracking
  • $6 hourly
    I am a driven individual who is very customer service oriented. I love to learn new things and meet new people. I work very quickly once I know exactly what my roles entails. Hiring me will definitely contribute to the effectiveness of the organization.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Human Resource Management
    Customer Support
    Salesforce
    Cross Functional Team Leadership
    Customer Experience
    Technical Support
  • $8 hourly
    I am an experienced Customer Support Professional, who has had over 13 years of work-related experience at every level working in fast-paced customer-centric environments since 2009. I have worked as a frontline agent for over 8years and as such have honed my soft skills which allow me to have a unique perspective of being a customer first, and as such am well versed in the expectations of today's customer. I have supported multiple clients, campaigns, and projects ranging from inbound customer service, outbound customer service, telemarketing/ telesales, advertising sales, market research/ surveys, direct selling, billing & retention, healthcare insurance, and technical support (telco), and outbound loan sales. I've worked at all levels, namely, tier 1 agent support, tier 2 supervisor/ escalations, and tier 3 team lead/ team manager within the BPO Call Center Industry, on all types of voice, chat, and back office accounts.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    BPO Call Center
    Call Center Management
    Payroll Accounting
    Accounting Basics
    Google Workspace
    Survey
    Hubstaff Tasks
    Customer Support
    Customer Experience Management Software
    Microsoft Office
    Bitrix24
    Sales
    Outbound Sales
    Telemarketing
  • $10 hourly
    OBJECTIVE I am very quick to learn and willing as well. I am aware of what it takes to keep clients happy and how to complete task that are given. As a highly motivated, skilled and enthusiastic individual, I feel that I would integrate well and bring with a positive attitude, new ideas and mindset.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Telecommunications
    CRM Software
    Entrepreneurship
    Typing
    Communications
    Microsoft Office
    Office Administration
    Visual Art
    Microsoft Access
    Customer Service
    Filing
    Online Chat Support
    Customer Service Training
  • $9 hourly
    I have experience in the customer service Field, i have the requirement of Problem-solving skills: creativity, critical thinking, and analytical skills. Customer-service skills: active listening, time management, and prioritization. Interpersonal skills: communication, teamwork, and empathy. Know: CRM, appointment setter, Teams and Microsoft word Regular communication is important to me.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Real Estate Virtual Assistance
    Online Chat Support
    Receptionist Skills
    Insurance Consulting
    Technical Support
    Content Moderation
    Virtual Assistance
    Zendesk
    Customer Service
    Customer Engagement
    Customer Care
    Appointment Setting
    Appointment Scheduling
    Call Center Management
  • $7 hourly
    My name is Rhajdika. Trained Customer Service Agent, I first came into the BPO industry three (3) years ago and immediately became passionate about it. Worked on daily customer queries: answering, outsourcing and chatting. I've solved product-related issues while collaborating with the development and product team. I am a well rounded individual who really enjoys meeting new persons and socializing with my peers. With past experience as a Customer Service Agent I've learnt to be patient, a great listener to my clients to hear their concerns to know the best way to handle and solve their problem. How I can help you: Answering questions about a company’s products or services whether through calls, email or chat. Processing orders and transactions. Resolving issues and troubleshooting technical problems. Live support and Cold Calling.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Chat & Messaging Software
    Data Entry
    Appointment Setting
    Cold Calling
    LiveAgent
    Customer Service
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