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Hire the best Email Support Freelancers in Nairobi, KE

Check out Email Support Freelancers in Nairobi, KE with the skills you need for your next job.
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Clients rate Email Support professionals
Rating is 4.7 out of 5.
4.7/5
based on 117 client reviews
  • $40 hourly

    • 4.9/5
    • (20 jobs)
    ✔️Top-Rated Plus VA✔️ Top-Rated Plus Content Writer ✔️100% Client Satisfaction "Super fast project --- from start to finish, Florence handled it all. What's even better than her work ethic and quality --- is just her. She is ready to learn, eager to start, and just an amazing human being that you want to work with. Rehire for sure when more tasks come up. Thanks, Florence" Running a business from the ground up isn't a walk in the park; even Batman needs Alfred all the time to save the world from villains successfully. Why not delegate tasks to someone whose sole purpose in life is to make her clients' lives easier and lighter? Hi, I'm Florence. I am a well-experienced VA and content writer, ready to help your business grow. Here is how I can help you. Virtual Assistance; I'm your girl if you need PA/EA administrative support and marketing tasks. Let me help relieve your workload as you focus on more critical activities. Content Writing; I bet you are looking for a writer with SEO expertise, and then you have clicked on the right profile. I can help you create rich keywords and SEO blog content that ranks. I have written for various publications and niches. I'm conversant with both British English and North American Dialect. You will not be disappointed to contact me; I'm deeply grateful for your visit to my profile. Let's talk.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Google Workspace
    Meeting Agendas
    Communications
    Data Entry
    Virtual Assistance
    Form Development
    Presentations
    Executive Support
    File Maintenance
    Content Writing
    Editing & Proofreading
  • $20 hourly

    • 5.0/5
    • (23 jobs)
    Microsoft 365 Business | Microsoft 365 Consumer | Microsoft Azure AD Connect | Microsoft Office 365 Tenant Administration | Exchange Online | Mail Flow | Outlook IMAP | POP | SharePoint Online | Microsoft Teams | OneDrive for Business | Security & Compliance.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Windows 10 Administration
    Troubleshooting
    Customer Service
    Network Monitoring
    Customer Support
    Windows Administration
    Network Security
    Microsoft Teams
    System Administration
    Microsoft Excel
    Network Administration
    Ticketing System
    Office 365
    Microsoft Exchange Server
  • $15 hourly

    • 4.9/5
    • (17 jobs)
    Throughout my career, I have developed strong communication and customer service skills through various roles. As a customer service agent in a communication center and a telesales agent in a call center, I gained extensive experience in handling customer interactions. Later, I transitioned to the role of quality assurance executive, further enhancing my skill set. I also have a solid background in administration and office operations, having served as an office administrator for years. This role provided me with valuable insights into managing office functions efficiently. My expertise extends to project management, where I have successfully implemented strategies that focus on results, leading to client retention and ensuring business continuity. Additionally, I have a proven track record in account management and handling chargebacks and disputes.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Google Sheets
    Leadership Skills
    Phone Communication
    Customer Service
    Customer Support
    Data Mining
    Email Communication
    Decision Making
    Time Management
    Data Management
    Phone Support
    Microsoft Excel
    Microsoft Office
    Online Chat Support
  • $10 hourly

    • 4.9/5
    • (8 jobs)
    I bring you 5 years of experience in customer support for e-commerce stores built on Shopify, WooCommerce, and Amazon. I am Gorgias and Zendesk certified and have used ReAmaze for more than 3 years. I am proficient in task management tools such as ClickUp, Asana, Notion, and Trello. Additionally, I can effectively communicate using various messaging platforms including Skype, Slack, WhatsApp, and Telegram. I will help you in the following ways: - Respond to customer support emails within 24 hours - Respond to social media messages - Engage in live chat with customers - Manage order fulfillment - Respond to PayPal disputes and Shopify chargebacks (Stripe included) - Populate the FAQ page - Create rules and macros on Gorgias - Collaborate with your warehouses to resolve order-related issues - Track orders Wondering what else I can do? I can also handle product listings (Shopify) and schedule social media posts. If this sounds like something you'd be interested in hiring for, drop me a message. Cheers, Isaiah
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Re:amaze
    ClickUp
    WooCommerce
    FAQ
    Customer Support
    Zendesk
    Gorgias
    Order Tracking
    Shopify
    Customer Service
  • $10 hourly

    • 5.0/5
    • (21 jobs)
    🌟Top-Rated Executive Virtual Assistant on Upwork 👋 Hello there! My name is Millicent, I am a dedicated Virtual Assistant with extensive experience in Administrative Support, Virtual Assistance, and various VA services. My goal is to help you build, maintain, and develop your business, allowing you to focus on the bigger picture while I handle the details. I strive to learn and incorporate the latest materials and tools and my commitment to improving my skills, coupled with strong communication and convincing abilities, makes me a valuable asset. I believe in hard work and honesty, and I aim to form long-term professional relationships to ensure project success. Tools, Tech & Software Expertise: ✅ Active Campaign ✅ Asana ✅ Adobe Photoshop & Premiere ✅ Buffer ✅ Basecamp ✅ Bing ✅ Blog ✅ Canva ✅ Click up ✅ CRM ✅ Calendly ✅ Crypto ✅ Dropbox ✅ Discord ✅ Dropshipping ✅ Excel ✅ Email Communication ✅ Facebook ✅ Gmail ✅ Google Doc ✅ Google Workspace ✅ Google Suite ✅ Google Search ✅ Google Search by Image ✅ Google Maps ✅ Google Reviews ✅ Google Business ✅ Hootsuite ✅ Hubspot ✅ Hubstaff ✅ Hunter ✅ Instagram ✅ Klaviyo ✅ Linkedin ✅ Later ✅ Live Chat ✅ Mailchimp ✅ Manychat ✅ Microsoft Office 365 ✅ Pinterest ✅ Publer ✅ Reddit ✅ Rank Math ✅ Research ✅ Slack ✅ Squarespace ✅ Social Media Management ✅ Social Media Marketing ✅ Social Media Design & Content Creation ✅ Social Media Posting Sharing & Scheduling ✅ Social bee ✅ Spreadsheet ✅ Shopify ✅ Snov io ✅ Tailwind ✅ Toggl ✅ Trello ✅ Twitter ✅ Tiktok ✅ Skype ✅ Spotify ✅ Translation ✅ Trustpilot ✅ Udemy ✅ Unbounce ✅ Vimeo ✅ Wavve ✅ WordPress ✅ Woocommerce ✅ Yoast ✅ Yahoo ✅ Yelp ✅ Youtube ✅ Zoom ✅ Zendesk Virtual Assistance Focus: ✅ Coaching Industry ✅ E-commerce ✅ Real Estate ✅ Startups ✅ Real Estate ✅ Tech Firms ✅ Digital Marketing Agency ✅ Content creators ✅ Healthcare Management e.t.c General Virtual Assistance Tools: ✅ Octane AI ✅ Microsoft PowerPoint ✅ Adobe Photoshop ✅ WordPress ✅ Jungle Scout ✅ Google Workspace ✅ Asana ✅ Helium 10 ✅ Keepa ✅ Jasper AI ✅ Copy.ai ✅ ChatGPT ✅ Canva ✅ Google Sheets ✅ Shopify ✅ Microsoft Word ✅ Microsoft Office ✅ Viral Launch ✅ Bard ✅ CapCut ✅ A+ Content ✅ Google Docs ✅ Trello ✅ ClickUp ✅ Microsoft Excel ✅ Amazon Seller Central General Virtual Assistance Skills: ✅ Staffing Needs ✅ Form Development ✅ Meeting Agendas ✅ File Management ✅ Light Bookkeeping ✅ Light Project Management ✅ Task Coordination ✅ File Maintenance ✅ Data Entry ✅ Word Processing ✅ Property Management ✅ Loan Processing ✅ Email Communication ✅ Travel Itinerary ✅ Phone Communication General Virtual Assistance Services: ✅ Form Completion ✅ Presentations ✅ Product Listings ✅ Draft Correspondence ✅ List-Based Infographics ✅ Providing Information to Callers ✅ Scheduling ✅ Manage E-commerce Site ✅ Store Management Other Virtual Assistant Skills: ✅ Virtual Assistance ✅ Data Entry ✅ Social Media Marketing ✅ Administrative Support ✅ Market Research ✅ Project Management ✅ Customer Service ✅ Email Communication ✅ Communications ✅ Scheduling ✅ Social Media Management ✅ Microsoft Office ✅ Customer Support ✅ WordPress I am a resourceful person and whatever I don’t know, I’ll Google or YouTube my way through (and sometimes even learn something new). So If you need help in anything and would love someone to take the burden for you, Please reach out!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Google Workspace
    Office 365
    Virtualization
    Graphic Design
    Digital Marketing
    WordPress
    Customer Support
    Online Chat Support
    Scheduling
    Podcast Editing
    Virtual Assistance
    Administrative Support
    Executive Support
    Data Entry
  • $9 hourly

    • 5.0/5
    • (14 jobs)
    I am a highly skilled and results-oriented virtual assistant offering a comprehensive suite of services designed to elevate your business operations and support your team's success. Leveraging extensive 8 years experience and a meticulous approach, I provide solutions across various domains, ensuring seamless integration and enhanced efficiency. Areas of Expertise: ✔Executive & Operations Support: Streamline executive workflow through expert calendar management, email organization, travel arrangements, and comprehensive project management, ensuring projects are delivered on time and within budget. ✔Data Analysis & Reporting: Unlock the potential of your data by expertly cleaning, processing, and analyzing datasets to generate insightful reports and dashboards utilizing industry-standard tools like Power BI and Excel. ✔Bookkeeping & Financial Management: Maintain meticulous financial records, adeptly manage accounts payable and receivable, and generate comprehensive financial reports using QuickBooks to provide clear and actionable financial insights. ✔Organizational Restructuring: I can assist in optimizing your business structure for improved operational efficiency and enhanced productivity.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Bookkeeping
    Accounting
    Task Coordination
    Slack
    Calendar Management
    Google Workspace
    Administrative Support
    Virtual Assistance
    Microsoft Excel
    List Building
    Accuracy Verification
    Pipedrive
    Lead Generation
  • $25 hourly

    • 5.0/5
    • (22 jobs)
    Hi there! As a Virtual Assistant, I understand the challenges that businesses and individuals face when it comes to managing their workload efficiently. With my expertise in administrative support, I offer top-notch services that help you focus on your core business while I take care of the rest. Whether you need help with General VA tasks, Data Entry, Lead Generation, Research, Email Management, Calendar Management & Appointment Setting, Travel & Accommodation Research, Social Media Management, or Content Creation, I have the skills and experience to get it done. I am a fast learner who can adapt to your specific needs quickly and efficiently. As a VA, I am known for my thoroughness, reliability, and ability to deliver quality results within tight deadlines. I understand that your time is valuable, and that's why I work efficiently to ensure that your projects are completed on time and to your satisfaction. My commitment to exceptional customer service means that I am easy to work with, responsive to your needs, and a good team player. You can trust me to provide the support you need to achieve your goals and overcome the challenges you face. But here's the thing - I'm not just a VA who knows how to get things done. I'm also a mom of two beautiful babies who keep me on my toes. So when I'm not helping clients, you can find me playing with my kids and enjoying quality time with my family. My goal as a VA is to help you achieve the work-life balance you deserve. By taking care of the administrative tasks that can bog you down, I free up your time and energy so you can focus on your passions and what you do best. So, let's work together to make your life easier and more fulfilling. Whether you need a quick turnaround on a project or ongoing support, let's get started!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Social Media Management
    Canva
    Meeting Agendas
    Communications
    Writing
    Customer Service
    Executive Support
    Microsoft Office
    Personal Administration
    Scheduling
    Email Communication
    Data Entry
    Lead Generation
  • $5 hourly

    • 4.8/5
    • (20 jobs)
    "Whatever you do, work at it with all your heart, as working for the LORD, not for human masters." Are you seeking a full-time Rockstar Virtual Assistant and Customer Service Pro to elevate your business to the next level? Look no further! I'm a top-notch, highly skilled, and experienced VA ready to exceed your expectations. With over 5 years of experience under my belt, I specialize in an extensive range of services, including Customer Support, Social Media Management, Inbound and Outbound Sales, Appointment Setting, Email Handling and Management, Emails Finding and Email Verification, Online Research and Market Research, Lead Generation, Data Entry and Data Mining, Calendar Management, and other administrative tasks. I'm a master communicator with exceptional prioritization skills and a gift for critical thinking and analysis. This means that I can get your tasks done professionally and efficiently, while ensuring that your business thrives. Plus, I'm a tech whiz! I'm highly proficient in tools like Mailchimp, Salesforce, Monday.com, Hubspot, Hunter.io, SignHire, Aeroleads, Zoominfo, Data.com, Mailtester.com, Slack, Asana, Boards, Trello, ClickUp, and many more. I'm always on the lookout for new tools to make your life easier and more enjoyable! With me on your team, you'll have more time and energy to focus on the profit-making aspects of your business. I'll take care of all the little things that can pile up and cause stress, leaving you free to innovate, grow, and succeed. So, are you ready to rock your business? Invite me to an interview, and let's make some magic together. Cheers, Mariam.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    Online Chat Support
    Executive Support
    ClickUp
    Google Workspace
    Email Communication
    Instagram
    Calendar Management
    Administrative Support
    Customer Support
    Facebook
    HubSpot
    Lead Generation
    Data Entry
  • $8 hourly

    • 5.0/5
    • (25 jobs)
    Hello! I provide exceptional support in general VA tasks, data entry, and web research, leveraging proficiency in project management tools like Slack, Asana, and Basecamp, as well as communication channels such as ChatGPT and Mailchimp. My expertise extends to website editing with WordPress, social media management using Go High Level, and graphic design with Canva. I also excel in data management using ZohoCRM to streamline your workflows. Please feel free to reach out to me for support. Thanks! Best regards, Mbaire W
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Personal Administration
    Light Project Management
    Virtual Assistance
    Office Administration
    Cold Email
    Editing & Proofreading
    Content Writing
    Content Research
    Administrative Support
    ChatGPT
    Social Media Management
    Customer Support
    Online Research
    Data Entry
  • $10 hourly

    • 4.6/5
    • (4 jobs)
    Hi :) Are you looking for a Customer Support VA for your Shopify or SaaS business? I bring you 4+ years of Customer Support, specializing in Email and Live Chat technical support. Using Zendesk, Reamaze or Gorgias? Fine by me! I have extensive experience setting up automations, macros, rules and manning tickets using the three (which I recommend btw). I'll; - Convert your inbound leads - Order tracking - Refunds and charge backs - Alternative products - After sales support etc My guarantee is instant responses to all your customer and queries. If this sounds like what you're looking to hire for, let's have a chat Kind regards, Lucy N 😀
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Email Communication
    Customer Support
    Product Knowledge
    Order Fulfillment
    Order Tracking
    Zendesk
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    It's been more than 5 years working in a call center and 3 years remotely. I have experience in: Inbound and outbound calling Email support Live chat support Social media chats Customer SMS E-commerce support CRM tools used include Zendesk, Fresh desk among others. With extensive experience supporting all levels of a department, I'll help you achieve a positive brand by providing best Customer experience to your Clientele. Am a multi tasker, able to work as a team or independently. I deliver quality work within set deadlines.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Shopify
    Customer Service
    Communication Etiquette
    English to Swahili Translation
    Customer Support
    Zendesk
    Inbound Inquiry
  • $5 hourly

    • 5.0/5
    • (28 jobs)
    🖥️ Virtual Assistant, 📞 Customer Service, 💼 E-commerce, 📈 Online Marketing, 📧 Email Management Hi, I’m Winfred, a versatile virtual assistant with over 5 years of experience supporting busy entrepreneurs and e-commerce businesses. I have successfully completed over 200 projects, ranging from customer service to complete e-commerce management. My journey into virtual assistance began inspired by a strong desire to assist businesses in navigating the complexities of the digital world. Handling customer inquiries with care, managing email correspondence efficiently, and executing e-commerce tasks seamlessly are among the core services I offer. My approach is to dive deep into understanding your unique needs which enables me to provide tailored solutions that drive results. With each project, I’ve consistently demonstrated the ability to adapt quickly, maintain excellence in service delivery, and enhance customer satisfaction. Collaborating with me means partnering with a resourceful professional who is committed to seeing your business thrive in the digital sphere. My goal is not just to complete tasks but to deliver outstanding outcomes that contribute to the success of your business. 🖥️ Virtual Assistant: I offer comprehensive administrative support, including scheduling, data entry, and project management, making your workload manageable. 📞 Customer Service: Expertise in managing customer inquiries, feedback, and ensuring a positive brand experience through exceptional service. 💼 E-commerce: Skilled in navigating e-commerce platforms and inventory management therefore contributing to your online store’s growth. 📈 Online Marketing: Experience in implementing effective online marketing strategies to enhance your digital presence and reach your target audience. 📧 Email Management: Efficiently organizing and handling your email inbox, ensuring timely responses and helping you stay on top of your correspondence. Feeling overwhelmed with tasks? Let’s connect! I’m here to streamline your processes and drive your business forward. Reach out to me now, and let’s kickstart our journey to success!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Virtual Assistance
    Following Procedures
    Slack
    Google Workspace
    Order Tracking
    Order Fulfillment
    Communication Etiquette
    Online Chat Support
    Dropshipping
    Customer Support
    Administrative Support
    Time Management
    Data Entry
    Microsoft Excel
  • $10 hourly

    • 5.0/5
    • (8 jobs)
    Hello there! Imagine having a dedicated Virtual Assistant who not only understands the challenges you face in managing your workload efficiently but also has the skills and enthusiasm to make your life easier. That's where I come in! I specialize in providing top-notch administrative support to businesses and individuals, allowing you to concentrate on your core activities while I handle the rest. Whether it's General VA tasks, Data Entry, Lead Generation, Research, Email and Calendar Management, Travel Planning, Social Media Management, or bookkeeping, I've got you covered. I pride myself on being a quick learner who can adapt swiftly to your unique needs. What sets me apart is my unwavering commitment to delivering quality results within tight deadlines. I understand the value of your time, and I work diligently to ensure your projects are not only completed on time but also meet your high standards. My dedication to exceptional customer service means I'm not just efficient but also easy to work with, highly responsive to your requirements, and a great team player. You can trust me to provide the support you need to achieve your goals and overcome any challenges that come your way.. As your VA, my ultimate goal is to help you find that elusive work-life balance. By taking care of the administrative tasks that can weigh you down, I free up your precious time and energy, enabling you to focus on your passions and excel in what you do best. So, let's embark on this journey together. Whether you need swift project turnarounds or ongoing support, let's make your life easier, more fulfilling, and simply spectacular. Are you ready to start? Let's dive in!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Task Coordination
    QuickBooks Online
    Executive Support
    Scheduling
    FreshBooks
    Customer Relationship Management
    Office Administration
    Calendar Management
    Data Collection
    Email Communication
    Data Entry
  • $12 hourly

    • 5.0/5
    • (5 jobs)
    Here is what you will gain from considering my qualifications for this position: What will interest you most is my solid experience in customer service, backed with over 6 years of expertise in managing customer calls and emails, efficiently resolving customer inquiries and complaints, and elevating client and customer experience while wearing a variety of professional hats –Client Services Manager, Administrative and Trips Assistant, and Client Relations Officer.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Communication Etiquette
    Customer Support
    Administrative Support
    Email Communication
    Clerical Procedures
    Microsoft Office
    Data Entry
    Customer Service
    Copy & Paste
    Online Chat Support
    English
  • $8 hourly

    • 5.0/5
    • (1 job)
    I’m an expert admin assistant with professional certification in Virtual Assistance. I enjoy offering my services as a VA as it stems from my passion and commitment to serving my clients. I offer my services virtually as a freelancer and can work in any time zone with proper planning, whether it’s PST, EST, or CST. You can rely on me to deliver tasks accurately and timely. I’m available 5 to more than 30 hours a week. Here’s what to expect from me: ✅Appointment scheduling ✅Hotel reservations ✅Phone handling ✅Administrative Support ✅Email Management ✅Research ✅Product recommendation & purchase ✅Customer service ✅Marketing Support I’m very flexible and can handle any other task that may be out of this scope. Kindly get in touch for professional VA services.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Project Management
    Online Research
    Travel Planning
    Appointment Scheduling
    Customer Service
    Phone Support
    Calendar Management
    Social Media Management
    Bookkeeping
    Virtual Assistance
  • $6 hourly

    • 4.8/5
    • (70 jobs)
    Are you looking for Detail-oriented and efficient Virtual Assistant with over 10 years of experienced to manage your projects? Well, you have come to the right freelancer! I've successfully completed numerous projects, which have helped me grow as a freelancer. My top priority is client satisfaction, ensuring I meet their goals. I'm detail-oriented, a critical thinker, and consistently deliver quality work with minimal supervision. I've had the privilege of collaborating with international firms, providing research, analysis, and valuable administrative support as a Virtual Assistant. I will help you on the following: ✔ Web researcher ✔ Lead Generation and Nurturing ✔ Data entry ✔ Social media management and Engagement ✔ Email handling ✔ Email marketing ✔ Appointment setting ✔ Calendar Management and Scheduling ✔ Profile management ✔ Product Listing ✔Company Research ✔Finding Sales Qualified Leads. ✔Email Collection ✔Leads For Business ✔ Data Entry & Analysis ✔ Manual Data Collecting ✔ E-commerce Data Entry ✔ File Conversions (PDF to Word/Excel, and other formats) ✔Office Administration (Google Suite and Microsoft Office Suite) ✔Real Estate Listing See you soon. Thank you
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Real Estate Listing
    Email Sourcing
    Transaction Data Entry
    Data Migration
    Company Research
    Data Mining
    List Building
    Lead Generation
    Prospect List
    Market Research
    Social Media Management
    Data Entry
    Microsoft Excel
    Data Cleaning
  • $25 hourly

    • 4.9/5
    • (104 jobs)
    ** Over 100 5 star reviews ** ** Over 11,000 hours worked on Upwork ** ** Over 80 Clients on Upwork ** ** 91% of Clients recommend me ** Greetings! I'm Kennedy Karanja, a dedicated freelancer from Kenya, committed to delivering exceptional results in web research, SEO optimization, virtual assistance, and customer support. With extensive experience in web research, I specialize in gathering accurate and relevant information to meet your project needs. Whether it's market analysis, competitor research, or data compilation, I ensure thoroughness and efficiency in every task. My expertise extends to SEO strategies aimed at boosting your online presence and driving organic traffic to your website. From keyword research to on-page optimization and content enhancement, I employ proven techniques to elevate your search engine rankings and maximize visibility. As a proficient virtual assistant, I offer comprehensive support to streamline your business operations. From managing emails and schedules to data entry and administrative tasks, I handle diverse responsibilities with precision and professionalism. Additionally, I prioritize customer satisfaction by providing prompt and effective support solutions. With excellent communication skills and a customer-centric approach, I ensure seamless interactions and resolution of inquiries, fostering long-term client relationships. Key Skills: ✅ Web Research ✅ SEO Optimization ✅ Virtual Assistance ✅ Customer Support ✅ Data Entry ✅ Market Analysis ✅ Email Management ✅ Administrative Tasks Let's collaborate to achieve your goals and propel your business toward success. Contact me today, and let's discuss how I can contribute to your projects!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Management Skills
    Form Completion
    Email Communication
    Information Literacy
    Topic Research
    Online Research
    Interpersonal Skills
    Data Entry
    Customer Satisfaction
    Customer Support
    Ticketing System
    Online Chat Support
  • $15 hourly

    • 5.0/5
    • (23 jobs)
    I have been a virtual assistant providing personal and administrative support to CEOs and Business Owners for 10 years now. Nothing makes me happy like completing a project that takes a business to the next level. I have been the adhesive bond that keeps the team together by supporting all the departments in projects that take over the world. I have helped companies grow their data from zero to tons of rows and sheets which we then used in outreach and marketing thus growing the company's clientele into large significant numbers. Recently, I carried out almost all the roles in a start-up company providing support to the executive, administration, sales, and the greatest of them being customer service support. The satisfaction that comes from such a successful job is unbelievable. I'm committed to providing the best support and continuous updates on the projects' progress till closure. I'm passionate about achieving your goals in the expected timelines. In addition, I'm a Toastmaster and have served as online meetings Sergeant at Arms for two years at the club and Division level, and I was the Magic nominee for the year 2020 in District 114. :) I have the privilege of having handled most of the minor and major roles regarding different types of business and personal assistance, and have listed some of them below: Scheduling and calendar management Coordinating team meetings, and minutes and notes taking Recruiting, onboarding, and training team members Data Entry for QuickBooks Content Editing on WordPress Email Handling - drafting and sending out emails, replying to emails Customer service Scheduling Social Media posts, Canva Surveys and Internet research Link building, cold calling and out reaching Microsoft Office, Slack, Trello Nifty, Asana, Assemble Zoom, Skype, Teams Full Google Suite (Docs, Sheets, Forms, etc) Mailchimp, Sendingrid, Mail merge Shopify, Eventbrite, Etsy Commerce7, Seventyfifty Internet research, Data entry Time To Pet Software Are you in need of a rock-star assistant? Let's talk and make magic together!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    English
    Draft Correspondence
    Customer Service
    Slack
    Asana
    Mailchimp
    Administrative Support
    Google Sheets
    Scheduling
    Email Communication
    Data Entry
    Google Docs
  • $10 hourly

    • 5.0/5
    • (8 jobs)
    Greetings! I am Everline, but you may call me Eve. ✨ I specialize in offering comprehensive Administrative support .💻📝 My commitment is to provide you with efficient and reliable assistance that streamlines your administrative tasks, allowing you to focus on your core business functions. As your virtual assistant, I am here to offer comprehensive support tailored to your specific needs. I specialize in (but not limited to): 📊 Assisting with invoicing tasks to ensure accurate billing and payment processing. 📂 Converting files as needed for seamless document management. 🔍 Conducting thorough internet research to gather relevant information for business purposes. 📧 Managing emails efficiently, organizing and responding to messages promptly. 🗓️ Maintaining precise calendar schedules, ensuring appointments are organized and on time. 🔔 Proactively follow up on tasks and deadlines, sending timely reminders to relevant parties. 📝 Performing data entry tasks accurately to maintain organized records and databases. 🤝 Resolving client queries professionally to ensure satisfaction and maintain positive relationships. Entrusting me with your administrative tasks saves valuable time, increases productivity and provides peace of mind. I aim to deliver efficient and reliable support services that exceeds your expectations. Rest assured, I uphold rigorous confidentiality standards, strictly adhere to your company's policies, and seamlessly integrate into your preferred workflows. ⏰Don't hesitate to reach out whenever it's convenient for you..⏰ With Care + Respect, Everline
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Personal Administration
    Customer Support
    Virtual Assistance
    Interpersonal Skills
    Communication Etiquette
    Google Workspace
    Administrative Support
    File Management
    Executive Support
    Online Research
    Email Communication
    Data Entry
    Microsoft Office
  • $10 hourly

    • 5.0/5
    • (15 jobs)
    ⭐⭐⭐⭐⭐"Patricia did a great job communicating with me. She was quick to respond. She solved problems well and suggested new ideas that were useful to me. Good job going above and beyond!" I am an experienced full-time freelancer who’s ready and able to assist business owners with tasks and projects. I specialise in providing administrative support and customer service. With over 5 years dedicated to ensuring efficient operation of organisations My experience and expertise include: - General Administrative Support - Data Collection - Data Entry & Data Validation - Calendar & Email Management - Google Apps (Docs/Google Sheets/Drive) - Microsoft Office Tools (Excel/ Word /Power point) - Report Generation & Preparation - Data Transcription from excel/word into other documentation/word processing - Web Research - Social Media Management (Scheduling posts, creating posts via canva) - Digital filing and document organization My combined corporate work experience of 5 years in Admin Support Role has enriched me to develop processes, systems, policies and procedures and has further equipped me with the right attitude and the required skill sets needed to become more effective and efficient in whatever it is that I am assigned to do. I work on a flexible schedule and available for new projects anytime. 🏆 Reviews and feedback from high profile clients 🏆 The client reviews below describe the quality of work and value that you can expect from working with me. "She is the best!!! Highly so highly recommended!! She achieved all the goals and more. Plus, super friendly and very nice!! Thanks so much Patricia, looking forward to working with you a lot in the near future! Cheers. Thanks again! -Pierre" "Patricia is absolutely amazing. She takes initiative and is very caring even outside of the scope of work. Her passion for the work shines through and has a vast amount of skills to assist with any project!" Let's connect!!!!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    eBay Listing
    Customer Service
    WordPress
    Dropshipping
    Search Engine Optimization
    WooCommerce
    Product Research
    Shopify
    Trello
    Product Description
    Google Docs
  • $8 hourly

    • 5.0/5
    • (5 jobs)
    Are you looking for an experienced virtual assistant to take your customer service to the next level? Look no further. I'm the perfect VA for you. I'm a customer service VA with over 5 years of experience in providing top-notch customer service. I'm an excellent communicator, with the ability to quickly and accurately respond to customer inquiries and requests. My strong problem-solving skills are essential for resolving customer issues and providing solutions that meet their needs. I also have experience in using customer service software, including ticketing systems and chatbots. My approach is to always go the extra mile for clients, by offering personalized service and support. I'm highly organized and have a knack for multitasking, which allows me to juggle multiple projects and customers at once. I'm also tech-savvy and always up-to-date with the latest customer service trends and best practices. With me on board, you can rest assured that your customer service will be in good hands. If you're looking for a customer service VA who is reliable, detail-oriented, and passionate about helping clients, then I'm the perfect fit for you. Contact me today and let's make your customer service goals a reality!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Community Engagement
    Gorgias
    Dropshipping
    Customer Satisfaction
    Virtual Assistance
    Order Tracking
    Shopify
    Customer Support
    Order Fulfillment
    Online Chat Support
    Zendesk
  • $15 hourly

    • 5.0/5
    • (11 jobs)
    A reliable, and trustworthy virtual assistant eager to contribute to your business success through excellent prioritization and problem-solving skills. Detail-oriented with a knack for organization, scheduling, coordination, correspondence management, and proper documentation. An autodidact who possesses a strong desire to learn and grow professionally. Skills: - Data entry and expense tracking - Calendar and inbox management - Google Workspace - Preparing presentations - Meeting agendas and minutes - Internet research - Video editing - Graphic design with Canva I look forward to working with you!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Bookkeeping
    Calendar
    Project Management
    Meeting Agendas
    Google Workspace Administration
    Scheduling
    Zoom Video Conferencing
    Microsoft Office
    Data Entry
    Canva
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    ⏱ 𝐈 am 𝐚 𝐟𝐮𝐥𝐥-𝐭𝐢𝐦𝐞 𝐟𝐫𝐞𝐞𝐥𝐚𝐧𝐜𝐞𝐫, 𝐈 𝐜𝐚𝐧 𝐰𝐨𝐫𝐤 𝐡𝐨𝐮𝐫𝐥𝐲 𝐟𝐨𝐫 𝐮𝐩 𝐭𝐨 𝟏𝟏 𝐡𝐨𝐮𝐫𝐬 𝐩𝐞𝐫 𝐝𝐚𝐲, 𝐰𝐞𝐞𝐤𝐥𝐲 𝐟𝐨𝐫 𝐮𝐩 𝐭𝐨 60 𝐡𝐨𝐮𝐫𝐬, 𝐨𝐫 𝐟𝐮𝐥𝐥-𝐭𝐢𝐦𝐞. Hello, you've reached Loise's desk! Are you looking to elevate your customer service and boost customer satisfaction? Look no further. With over 6 years of experience in customer service, I specialize in solving customer issues and complaints, helping businesses retain and convert customers. Excellent customer service can make or break a company's reputation, and I am here to ensure it makes yours. Here’s how I can help your business thrive: ✅ Handling Complaints & Feedback: Efficiently addressing and resolving customer concerns. ✅ Conflict Resolution: Expert in mediating and resolving disputes to maintain customer satisfaction. ✅ Issue Troubleshooting: Swiftly identifying and solving problems to prevent customer frustration. ✅ Client Persuasion: Skilled in convincing and persuading clients, enhancing customer loyalty. ✅ Email & Chat Support: Professional handling of customer communications. ✅ Product Knowledge: Providing accurate and helpful information about products. Tools & Platforms I Excel With: ✅ Customer Service Software: Zendesk, Freshdesk, Gorgias ✅ E-commerce Platforms: Shopify, ShipStation ✅ Communication Tools: RingCentral, Google Meet, Zoom, Skype ✅ Productivity Tools: Google Docs, Google Drive, Slack, Trello ✅ Design Tools: Canva I am quick to adapt to new tools and software, ensuring productivity and efficiency in your operations. I am confident in working both independently and as part of a team, always striving to exceed expectations with minimal supervision. Let's work together to achieve your business goals. I am ready to provide exceptional service and support to help your company succeed. Best Wishes, Loise Kigondu
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Care
    Customer Service
    Online Chat Support
    Social Customer Service
    Administrative Support
    Customer Experience
    Calendar Management
    Phone Support
    Social Media Management
    Customer Support
    Virtual Assistance
    Light Project Management
    Communications
    Data Entry
  • $7 hourly

    • 4.1/5
    • (8 jobs)
    I'm a dedicated Virtual Assistant with over 10 years of experience providing exceptional support to executives and entrepreneurs. Proficient in multitasking, I excel in calendar management, appointment scheduling, travel coordination, and discreet email correspondence. Skilled in leveraging CRM software and various tools to enhance administrative efficiency. Adept at utilizing Microsoft Office Suite, project management platforms, and cloud-based collaboration tools. Quick to adapt to new technologies, I bring a blend of adaptability, problem-solving, and organizational prowess to excel in dynamic virtual work environments. Key Competencies • Administrative Expertise • Multitasking • CRM Proficiency • Software Mastery • Research and Reporting • Real Estate transactions
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    Consumer Research
    Scheduling
    General Transcription
    Editing & Proofreading
    Proposal Writing
    Administrative Support
    Formatting
    Filing
    Project Management
    Data Entry
    Communications
    Microsoft Office
    Typing
  • $19 hourly

    • 4.4/5
    • (47 jobs)
    As a TOP RATED virtual assistant on Upwork, I bring over 4 years of experience working with more than 15 clients on at least 20 projects. With a focus on Digital Marketing, and Social Media Marketing, I have a proven track record of delivering high-quality work while maintaining high communication and professionalism. Whether you need help managing your social media accounts, running email campaigns, or handling data management tasks, I have the expertise and experience necessary to get the job done right. With experience working with a variety of CRMs, including Zoho, REISift, PropStream, GetResponse, MailChimp, Podio, and Project Matrix, I am well-equipped to manage complex digital marketing campaigns and deliver results that align with my client's goals. In addition to my practical experience, I hold a digital marketing certification from HubSpot, the Upwork Skill Certification in Customer Service, and an Advanced Excel certification from LinkedIn Learning. This combination of valuable expertise and industry certifications enables me to provide comprehensive, data-driven solutions tailored to each client's unique needs. If you're looking for a Digital Marketing Expert and Social Media Manager who can deliver measurable results while providing a high level of reliability, you’re in the right place.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Customer Service
    Digital Marketing
    Administrative Support
    CMS Product Upload
    Virtual Assistance
    Project Management
    Google Sheets
    Data Entry
    Social Media Lead Generation
    CRM Software
    Product Listings
    List Building
    Microsoft Excel
  • $10 hourly

    • 4.6/5
    • (3 jobs)
    I am a highly skilled and experienced Virtual Assistant with a passion for helping businesses stay organized and efficient. With a strong background in project management, communication, and digital tools, I specialize in supporting entrepreneurs, freelancers, and small businesses by handling the essential tasks that allow them to focus on what matters most. From managing schedules to content creation, I can help streamline your day-to-day operations. Key Skills: Calendar and Email Management Project Tracking and Organization Social Media Management Content Creation for Posts and Videos Data Entry and Research Client Communication Follow-Up Coordination Task Automation Using Online Tools Services I Offer: Calendar and Task Management Social Media Content Creation and Scheduling Email Management and Communication Interview and Meeting Scheduling Project Tracking and Follow-Ups Research and Data Entry Administrative Support Ongoing Virtual Assistance Work Process: Initial Consultation: We'll discuss your needs and the tasks you want to delegate. Task Management: I’ll handle the day-to-day tasks such as email, scheduling, and social media to keep your business running smoothly. Communication and Feedback: You'll have regular updates to ensure everything is progressing as expected. Ongoing Support: I’ll provide continuous support to make sure all administrative tasks are taken care of, allowing you to focus on the bigger picture.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    HootSuite
    Airtable
    Notion
    File Management
    Social Media Management
    Microsoft Office
    Zoom Video Conferencing
    Google Docs
    Data Entry
    Typing
    Virtual Assistance
    Social Media Account Setup
    Canva
  • $9 hourly

    • 2.7/5
    • (28 jobs)
    Professional Technical support, app tester, and research expert. University of Greenwich Graduate with a Degree in Business Information Technology. I spend my time researching, writing reviews and providing customer support for tech products on a number of websites. I look forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Android
    Product Knowledge
    Zendesk
    Ticketing System
    Customer Satisfaction
    Customer Support
    Technical Support
    SEO Backlinking
    Social Media Management
    Customer Service
    Data Mining
    Data Scraping
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