Hire the best Email Support Freelancers in Kentucky
Check out Email Support Freelancers in Kentucky with the skills you need for your next job.
- $23 hourly
- 5.0/5
- (4 jobs)
Find a great position that works with my schedule and allows me the income and growth in the future.Email Support
Community ModerationContent ModerationSocial Customer ServiceCustomer SupportCustomer SatisfactionShopifyEmail CommunicationEcommerce Order FulfillmentData EntryGorgiasOrder ManagementCustomer ServiceForum ModerationZendesk - $32 hourly
- 5.0/5
- (6 jobs)
With a robust background in lead support roles within start-ups, I bring extensive expertise in written communication and problem-solving to any team. My recent transition into the tax profession was facilitated by my tenure at a Fintech start-up, where I actively contributed to assisting in leading a support team that assists users in tracking expenses and preparing tax returns. Characterized by professionalism, organization, and dependability, I am inherently detail-oriented and possess a penchant for leveraging technology effectively. I thrive on supporting the success of others and consistently aim to surpass expectations by delivering high-quality results. My skill set encompasses a spectrum of competencies, including excellent communication skills, adept research abilities, proficient project management, technical support, sales acumen, content management, and digital marketing expertise. Additionally, my proficiency in Excel, comprehensive understanding of US Tax Law, and adeptness in tax preparation underscore my commitment to quality assurance. I am eager to bring my diverse skill set and passion for excellence to a dynamic team where I can contribute meaningfully to achieving organizational goals and fostering growth. I can provide intelligent and personalized results while always representing your company in a polite and professional manner.Email Support
Startup CompanyLeadership SkillsCustomer ExperienceBookkeepingTaxesData CollectionDigital Marketing - $18 hourly
- 5.0/5
- (15 jobs)
I understand that quality customer service is essential to a successful business and I take pride in filling that role. I’ve worked in various customer service roles over the course of my career and I have enjoyed the frequent contact I had with customers and the role I have played in solving their problems. I enjoy speaking with people and finding solutions to meet their needs. I am able to remain calm and positive even when those around me are feeling stressed and anxious, and I am usually able to help others remain calm as well. I work well independently and require very little direct supervision to successfully complete my job. Moreover, I am an energetic worker who is able to give as much effort and dedication to my last call of the day as I am to the first.Email Support
Microsoft WordData EntryCustomer ServiceCustomer Support PluginGeneral TranscriptionCustomer RetentionAdministrative SupportEnglish - $23 hourly
- 5.0/5
- (1 job)
Seeking a challenging and rewarding position that will utilize my administrative skills and educational background in order to expand my knowledge and experience, as well as offer growth opportunities.Email Support
Office ManagementOffice AdministrationOffice 365SupervisionCoachingEducationFAQCustomer ServiceMicrosoft PowerPointMicrosoft ExcelWord ProcessingWritingTypingAdministrative Support - $18 hourly
- 5.0/5
- (174 jobs)
A blogging and writing rockstar, I have blogged on my own sites for 10+ years, as well as for others. I love to write, and writing is both relaxing and fun for me. I absolutely love writing movie, product, and television show reviews. However, I am pretty much adaptable to most any niche, as I am big on research. If I don't know it, I will learn it. I am more than happy to give my honest opinion as well as interjecting my personality into the piece. I take pride in all I do, putting my best foot forward, and this more than shows in my work. If you need someone to write blog/articles or reviews for you, look no further, you have found the best out there. I also have several years experience in customer service. If you need a top-notch, rock-star customer service agent then look no further. I live to help the customer and it shows in my attitude. I make the customer feel like they are number one, and do not allow them to leave disappointed. I have only the best interests of both my client and the customer in mind. Everything else is left at the door. I work hard for my clients, and that shows through my reliability. I have a cheerful, upbeat personality, that shines through to the customer. They are able to hear the *smile* in my voice, and that ingrains trust in their perception of me and my client. I have experience in inbound telephone handling, order taking, data entry, and inbound sales. If you are looking for one of the best customer service reps out there, look no further, you have found her.Email Support
Data EntrySlackRackspaceZendeskEmail EtiquetteZoho CRMOrder EntryCommunity ManagementCustomer SupportGoogle DocsBlog WritingAmazonShopify - $25 hourly
- 4.4/5
- (11 jobs)
Hi, my name is Sarah. I reside in Southern Kentucky. I am confident that I would be a valued asset to your team. I am an expert in customer service and technical support. I have over 10 years of experience, and because of this, I can adapt very quickly to new ticketing software and SAAS-based software with ease. I am versed in SalesForce, Intercom, Zendesk, Asana, Jira, Hubspot, Close, Aircall, and a plethora of others. I prioritize roles. I strive to be an asset to my team but also a valuable resource for those that need assistance. Over the last two years I took a break from freelancing and worked for a Bay Area Cannabis Technology Company. I built a career there and outstanding customer relations. I gained lots of knowledge about the nature of start-up companies and the ideal business procedures for a fully remote company. I work well with engineers and developers to diagnose software issues and learn about developing trends to assist in fixing bugs. I answer numerous conversations simultaneously.. I have worked as a trainer for a big portion of my time and held Zoom meetings daily. I also had my hand in knowledgebase management and worked to create articles weekly to provide additional resources to maintain customer success. Other experience includes content moderation for social media platforms like Facebook, Instagram and Snapchat. I worked in a sales/retail setting for 3 years. I have worked for call centers, remote companies and Fortune 500 companies. I have gained a lot of knowledge about the business aspect of these types companies and enjoy learning more the impact my position plays in keeping customers happy. I also excel at data entry and email scraping. I can transcribe, gather contact information for spreadsheets, collect information for documentation and solve tickets. I love learning new skills that can help me in the future. In addition to my experience, I am also pursuing a bachelor's degree at Southern New Hampshire University. No project is too big for me to take on. If you are searching for a hardworking and person to join your team or complete simple tasks of great quality, look no further!Email Support
Technical SupportContent EditingProduct KnowledgeSlackLive Chat SoftwareCustomer ServiceIntercomComputer SkillsOnline Chat SupportHubSpotZendesk - $20 hourly
- 3.5/5
- (7 jobs)
I have a fully equipped, private home office and am very experienced and disciplined at working from home. I have excellent phone skills, am professional, personable, reliable and detail oriented. I have worked from my home successfully for the last 23 years. I have above average computer skills and enjoy problem solving. I have experience with many CRM's including reAmaze, Zendesk, Gorgias and NetSuite. I excel in customer support, either by phone, email or chat and appointment setting, too. I love sales and am very comfortable with the process. I have done work in different venues including ecommerce (Amazon Seller Central and Shopify), saas companies, real estate companies, and more. I have been in management and trainer positions, am very organized and work well under pressure. I am comfortable handling escalated issues as needed. I learn quickly and stay focused on the task at hand. I also have very good writing skills for articles, blogs, etc. I live in the beautiful south central region of KY but do not carry a discernible accent. I am flexible with work in any time zone. I can provide excellent references, as well. Thank you!Email Support
SalesEmployee OnboardingEmail CommunicationExpense ReportingTrainingAdministrative SupportCustomer EngagementOnline Chat Support - $20 hourly
- 5.0/5
- (5 jobs)
Having worked at the County Clerk’s Office (DMV & Legal Recordings) for nearly 10 years has given me a very firm grasp of dealing with people. A friendly voice along with being a kind and passionate person helps to alleviate tension in customers and lets them know that I am dedicated to helping them get the most out of any experience. I am a hard worker that gets things done. Multi-tasking and time management are skills that I possess and use in my everyday life. Catching on quickly to the task at hand and being a self-starter is also key in any business setting. I am also willing to learn more skill and/or programs and get to know any products that I would be dealing with customers about or that is needed to help you more.Email Support
Consumer ReviewReviewData EntryTime ManagementCustomer SupportGeneral Transcription - $15 hourly
- 0.0/5
- (0 jobs)
I am proficient with Helping customer complaints via email through desk.com or other means, or helping Customers with with tracking of their orders. I can learn new programs easily and quickly.Email Support
Community ModerationDiscordOrder ManagementProduct KnowledgeData EntryGorgiasCustomer SupportOrder Tracking - $20 hourly
- 5.0/5
- (1 job)
I have an Associates of Arts Degree in Paralegal Studies. I have been a customer service representative for 16 years. With that experience, I am very detail oriented and have great accuracy with data entry and great communication skills. I am familiar with inbound and outbound calling. I am also an avid book reader and can do beta reading.Email Support
Data EntryBeta ReadingCold CallingEmail CommunicationMedical TerminologyCustomer SupportEmail ListTelemarketing - $19 hourly
- 0.0/5
- (0 jobs)
I’m very reliable and responsible. I love a good challenge and a fast paced environmental setting. I’m very knowledgeable when it comes to Microsoft and excel, filing and using new software systemsEmail Support
FilingRecruitingCustomer SupportHR & Business ServicesOrder ManagementData EntryMicrosoft ExcelMicrosoft Word - $25 hourly
- 0.0/5
- (1 job)
Authorized to work in the US for any employer Skills * Work kees (Less than 1 year) * Training * Sales * Management * Scheduling * Management Experience * Supervising Experience * Customer Service * Talent Acquisition * Store Management Experience * Risk Management * Loss Prevention * Merchandising * Typing * Leadership * Interviewing * PayrollEmail Support
Data EntryFinancial AuditManagement SkillsCustomer SupportOnline Chat Support - $25 hourly
- 0.0/5
- (2 jobs)
I'm a virtual assistant with over 25 years of experience in customer service and administrative assistance for various industries. If you are looking for someone who is a self-starter to help you stay on track of what's important, I'm your person. I can customize my services to fit your needs in the following areas: • Calendar Management • Customer Relations Management • Email and Phone Management • Data Entry • Social Media Maintenance • Virtual Meeting Hosting (Zoom) My proficiency in Microsoft and Google Suites is a strong suit, and I can also assist you with basic graphic design using Canva. You can rest assured that your basic technical needs are in capable hands. I am genuinely excited about the prospect of working with you and devising a plan to make your business life easier. Your business is important to me, and I look forward to contributing to its success.Email Support
Adobe AcrobatCanvaGoogle WorkspaceMicrosoft OfficeMicrosoft 365 CopilotPhone SupportCustomer Relationship ManagementCustomer ServiceProject ManagementData EntryVirtual Assistance - $15 hourly
- 0.0/5
- (0 jobs)
Are you looking for a highly organized and reliable Virtual Assistant to help your business run smoothly? With over 5 years of experience in administrative roles, customer service, and project management, I specialize in: Calendar management and scheduling Email communication and inbox organization Data entry and research Social media post creation using Canva I’m tech-savvy, detail-oriented, and passionate about delivering high-quality work. Let me handle the behind-the-scenes tasks so you can focus on growing your business!Email Support
Google WorkspaceMicrosoft OfficeCustomer SupportSocial Media Content CreationCanvaCalendar ManagementMarket ResearchData EntryVirtual AssistanceAcademic Research - $12 hourly
- 0.0/5
- (0 jobs)
After recently graduating from Purdue Global, I embarked on an entrepreneurial journey, launching a successful small business in Garrett, Kentucky. As the Customer Service Manager, I am at the helm of product creation, finance, and marketing. My core competencies lie in support management, service operations, and the effective utilization of Customer Relationship Management (CRM) systems. Since January 2024, our team has managed customer orders, production, and shipping, ensuring products reach our clientele promptly. This role has honed my skills in fostering customer loyalty and driving business growth. I am motivated by the challenge of building a business that not only meets but exceeds customer expectations while contributing to a culture of service excellence and collaborative success. I would also like to say that I am constantly using Microsoft programs and know their ins and outs. I want to work with professionals who want the job done precisely and promptly because that's all I am about. I can adhere to a deadline, and I am confidential and reliable. I can be easily reached by e-mail or phone; If you would like to change something about your project before the deadline, I can be amenable. I am a rather pleasant person to work with, and I hope I get the chance to show people what I can do.Email Support
Medical TerminologyMedical Procedure CodingMedical Condition CodingMedical Billing & CodingCustomer ServiceCustomer Relationship ManagementCustomer CareAccount ManagementAdministrative SupportCustomer SupportPhone SupportCommunication EtiquetteCommunication Skills - $10 hourly
- 0.0/5
- (0 jobs)
Skills * Food Service * Cashiering * Cash Handling * Warehouse Experience * Cleaning Experience * Packaging * Order Picking * Customer Service * Host/Hostess * Kitchen Experience * Merchandising * Shipping & Receiving * Food Safety * Materials Handling * Load & Unload Languages * English - Expert Assessments Customer focus & orientation - Proficient October 2022 Responding to customer situations with sensitivity Full results: Proficient Front desk agent (hotel) - Proficient October 2022 Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient Work style: Reliability - Proficient February 2023 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient Warehouse safety - Proficient May 2022 Using safe practices in a warehouse setting Full results: Proficient Retail customer service - Proficient October 2023 Responding to customer situations in a retail settingEmail Support
Virtual AssistanceCustomer SupportCustomer CareData Entry - $11 hourly
- 3.0/5
- (11 jobs)
I can and am willing to do pretty much any personal task asked of me. I am well versed in all things computer and research.Email Support
Customer Service ChatbotChatGPTPhone CommunicationData ManagementAppointment SchedulingClient ManagementResearch & DevelopmentMultiple Email Account ManagementVirtual AssistanceCustomer SatisfactionMicrosoft ExcelCustomer Service - $11 hourly
- 0.0/5
- (1 job)
Writer and customer service guru looking for work. Effective communicator and listener. Proficient editing and creative skills.Email Support
Data EntryAcademic ProofreadingAcademic ResearchAcademic WritingMicrosoft OfficeMicrosoft ExcelOnline HelpTechnical SupportEmail CommunicationInterpersonal SkillsCustomer SupportTime ManagementCommunication Etiquette Want to browse more freelancers?
Sign up
How hiring on Upwork works
1. Post a job
Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
2. Talent comes to you
Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.
3. Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
4. Payment simplified
Receive invoices and make payments through Upwork. Only pay for work you authorize.