Hire the best Email Support Freelancers in Skopje, MK

Check out Email Support Freelancers in Skopje, MK with the skills you need for your next job.
  • $23 hourly
    I am Igor Cvetkovski, a content writer serving companies, business owners, and professionals worldwide. 🌎My writing provides a "writer's perspective" - snippets on my experiences, what I've learned throughout the years, and advice from professionals who inspire me. Or in short, I create content that gets you more traffic, leads, and customers. Specialized in both long-form SEO content (blog posts, landing pages, scripts, etc.) and short-form copywriting (ads, social media, email marketing). These are some of the ways in which I may help you: - Web Research, Lead Research, LinkedIn Research - Synthesizing information from several resources into a clear and concise article - Writing enticing 900-1300 word articles on a variety of topics within tight deadlines - Social Media Caption Extraction - Converting raw data into a detailed report and slideshow Others : - MS Office Applications (i.e., MS Word, Excel, PowerPoint) - Email support - Google Drive - Creating forms or surveys for customer feedback. - Basic knowledge in website Development & Design (Elementor, Figma, Webflow) Check out my portfolio if you're interested in seeing some of my work.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Content Writing
    Blog Writing
    File Maintenance
    Administrative Support
    Product Marketing
    Data Entry
    Social Media Website
    Communications
    Content Marketing
    Digital Marketing Strategy
    Copywriting
    Email Marketing
  • $10 hourly
    My creat to surpass myself and throw into new challenges is merely what describes me immaculately. Working comes with passion, entertainment, and extraordinary focus, these are a few responsibilities that I demand to set forth if you decide to do business. I've been in the Customer Support Department for 2+ years and some of the skills that I mastered are: 1. Empathy 🤗 2. Fast-Value response⌚ 3. Fairness✋ 4. Suitable informationℹ Fast learner and adaptive in different sectors. Digital Marketing and Writing captured my imagination most and room for daily improvement is always welcome on my end. From an earlier age, my love for writing was always present. I won a few school awards for songs and essays. Newbie in the Marketing area who's aiming to thrive in the near future. If you're willing to work with someone who is always here to encourage, improve, cooperate and assist then you're at the right place :)
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    Ecommerce
    Customer Service
    Digital Marketing Management
    Product Knowledge
    Logistics Management
    Digital Marketing
    Shopify
    Logistics Coordination
    Content Website
    Data Entry
    Writing
    Customer Support
    Email Communication
  • $17 hourly
    Angjela, 28 years old, located in Macedonia - enjoys while working remotely. Energetic person. Highly communicative. Extremely organized. Professional customer service and Tech support specialist with more than 7 years of experience. Application Support Analyst on Second Level. German language passionate. *Appreciate every proposal for future collaboration!*
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    Social Media Marketing
    Telemarketing
    Call Center Management
    Relationship Management
    Cold Calling
    Email Communication
    Customer Relationship Management
    Project Management
    Customer Satisfaction
    Customer Service
    Phone Support
    Technical Support
    German
    Online Chat Support
  • $10 hourly
    I am an experienced Data Analyst in the field of Marketing, IT and Finance and knowledge in the following areas: Data analysis, Market research, Microsoft Excel-pivot tables, v look up, if formulas, graphs and other functions Data cleaning, data integrity, data validation Digital marketing strategy and implementation, Social Media Management (Facebook and Instagram), SQL
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    Data Entry
    Health & Fitness
    Nutrition
    Microsoft Excel PowerPivot
    Market Research
    Marketing Strategy
    Email Marketing
    Data Analysis
    Market Analysis
  • $14 hourly
    I am motivated and ambitious individual, hard working and ready for new challenges. I offer communication, collaboration and scheduling flexibility. Furthermore, I have 2+ years of experience in email outreach campaigns. Email/Lead Generation Skills: - Lead generation via Email Outreach and LinkedIn (by using email automation tools like Woodpecker and Reply.io and LinkedIn automation tools, like GrowthLead) - Creating Email Outreach Strategy - Crafting email and LinkedIn templates - Creating email lists from target markets
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    Campaign Reporting
    Email Template Development
    Multiple Email Account Management
    LinkedIn Campaign Manager
    Woodpecker
    Email Campaign Setup
    Email Marketing
    Email Marketing Strategy
    Lead Generation
  • $150 hourly
    In the last 10 years, I have been part of various projects and positions in many international companies. My experience about email deliverability is a mix of email developer, email expert, and email director. I have combined my technical and sales know-how to offer a range of services including email deliverability, cold and b2b email marketing strategy and maintenance. I am sure my skills and experience would empower your business. If you would like to schedule an interview or otherwise discuss your needs, please text me and I look forward to our meeting HIGHLIGHTS OF QUALIFICATIONS ● Total 10+ years of experience in digital marketing area (only email business last 3 years) ● Solid background in B2B, SAAS, E-commerce marketing process ● Advanced knowledge of email deliverability best practices including domain/IP reputation, blacklist removal, platform migration, warm-up, email strategy for broadcast / automation, email deliverability audit, proactive monitoring ● Advanced knowledge of email best practices including testing, content strategy, segmentation, list management, and deliverability ● Experience using all major ESP and marketing platforms (Sendgrid, Mailgun, Ometria, Adobe Marketo, ActiveCampaign, Hubspot, Klaviyo, Mailchimp, Salesforce, Salesloft) ● Advanced knowledge of HTML, DNS, SPF, DKIM, DMARC, BIMI, Excel ● Work cross-functionally with shareholders, developers, data analyst, and marketing & CRM teams SKILLS AND EXPERIENCE ● Technology use, monitoring and control ● Analytical thinking and active learning ● Reasoning, complex problem solving and ideation ● Detail oriented with strong organizational, multi-tasking, time management, and project management skills, with the ability to meet tight deadlines ● Fluent English, Native Turkish Some of the comments my customers ⭐️⭐️⭐️⭐️⭐️ 5-Stars Review: "If you don't have a deliverability strategy then you need one, Burak will make sure you get the best out of your email list, if I haven't had spoken to him for sure my email campaign would have suffered big time, thanks for your time and your knowledge, if you bought this as a course you would easily pay 4 x what he is charging. Would 100% recommend." ⭐️⭐️⭐️⭐️⭐️ 5-Stars Review: "Burak is amazing. Fast, knowledgeable, patient and easy to work with. After sending him a question he replied quickly and we were on Zoom and problem solved. You are now our go to guy for any email issues that we would run into down the road." ⭐️⭐️⭐️⭐️⭐️ 5-Stars Review: "Burak is very through when it comes to the tasks he performs. He's extremely competent and goes above and beyond when it comes to due diligence. If we were ever faced with a problem he'd bring at least 3 solutions for you to help make your decision. He always looks for ways you can save money on tools you may need for certain tasks and documents it all so you know where you stand with one another. He'd also always explain the work he'd done via a loom which was super helpful. I have already recommended Burak to other colleagues and will use him again when the time comes." ⭐️⭐️⭐️⭐️⭐️ 5-Stars Review: "Burak helped us a great deal checking all the things that can go wrong with email deliverability even in some areas we didn't know about. He was quick to answer questions and perform the tasks. Very much recommended" ⭐️⭐️⭐️⭐️⭐️ 5-Stars Review: "Burak has a wealth of knowledge and was generous with his time. He helped us to better understand what we needed to create more effective email campaigns. We will be working with him again." ⭐️⭐️⭐️⭐️⭐️ 5-Stars Review: "Solved the problem before the contract had even started, went above and beyond to serve my needs. Highly recommend his expertise." ⭐️⭐️⭐️⭐️⭐️ 5-Stars Review: "Firstly Talister fully respected my desired delivery times in order not to disrupt my business and even accepted to have a call on Saturday morning to review the project delivery. He went above and beyond to provide me different solution on how to manage my emails and lead acquisition notification from my wordpress website. I would strongly recommend him as a professional. Thank you" ⭐️⭐️⭐️⭐️⭐️ 5-Stars Review: "Excellent work and has improved my email deliverability. I wish I would have found Tatlisert earlier. He is very helpful and good at communicating and patient."
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    Email Deliverable
    Outreach Email Copywriting
    Email Spoofing
    DNS
    Email Campaign Optimization
    Email Marketing Report
    Email Deliverability
    Email Software
    Email Platform Account Setup
    Email Campaign Setup
    Marketing Automation
    Email Marketing Strategy
    Email Marketing
    SendGrid
    Klaviyo
  • $8 hourly
    Hi there! I'm here to provide high quality Data Research and Data Integrity I will bring a high work ethic, flexibility and integrity to the role, as well as delivering your requests promptly. I believe my easy going, personable nature will make our communication straight forward. My previous experience as an English Tutor and my experiences as the Founder of an online Writing Service has extended my skills in customer service, social media marketing, data research and project management. In addition to my working experience I have participated in numerous case report and research studies in the Medical Field organized by: * Institute of Hystology and Embriology of the University Clinic in Skopje, * Institute of Anatomy of the University Clinic in Skopje, * Institute of Medical Chemistry of the University Clinic in Skopje and * Institute of Dermatology of the University Clinic in Skopje. I have assisted and contributed towards writing a case report study in collaboration with highly experienced doctors from Re-Medika, the first private General Hospital in Macedonia. My project management skills have been found beneficial as a part of the logistics team on the International Congress for Cystic Fibrosis held by the Macedonian CF Association. In addition to my main skills, I also have experience in Microsoft Office, especially Excel, Word and Power Point. I am willing to do my best to help you fullfil your role, and put all my ambition and experience towards finding the best solutions and creating the best version of your task.
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    Project Plans
    Interpersonal Skills
    Customer Support
    Project Management Professional
    Email Communication
    Time Management
    Data Entry
    Microsoft Excel
  • $20 hourly
    German to English Translator / English to German Translator German to Macedonian Translator / Macedonian to German Translator English to Macedonian Translator / Macedonian to English Translator Social Media Manager Social media specialist: Instagram, TikTok, Facebook Shopify Expert SKILLS • Quick translations and proofreading • Experience with Microsoft Office 365, Photoshop • Experience with WordPress and ATMS • Experienced online tutor, level A-C with native and foreign students • Experience with language academies abroad • High degree of independence as a freelancer • Customer support specialist • Experience with Hootsuite
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    Email Template
    Canva
    Customer Support
    Social Media Advertising
    Pinterest Ads Manager
    Time Management
    English to German Translation
    Product Knowledge
    Zendesk
    Translation
    Order Tracking
    Desk.com
    German
  • $15 hourly
    Dedicated and skilled QA Tester with affinity and experience in web and mobile testing. A great deal of experience in Windows and Mac OS, as well as Android and iOS for mobile. Overview: With 3+ years of experience as a dedicated QA Tester, I am passionate about delivering exceptional quality assurance services to ensure flawless software performance and superior user experiences. Through various testing methods, bug identification, and effective collaboration with development teams, I strive to enhance product reliability and exceed client expectations. My expertise lies in functional, performance, regression and acceptance testing across various platforms and devices. Background: With over 5 years of working as a Customer Support Agent, I am well versed in the needs of the client. Being understanding, communicative, available and accountable are some of the key factors to satisfy the needs of my clients. A natural step up from the Customer Support position is a QA Tester. With previously acquired skills, I am able to understand what the client wants to achieve, what they are looking for and how to deliver the proejct to its completion.
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    Performance Testing
    Regression Testing
    User Acceptance Testing
    Manual Testing
    Functional Testing
    Software Testing
    Quality Assurance
    Automated Testing
    Communication Etiquette
    Data Entry
    Product Knowledge
    Customer Support
    Email Communication
    General Transcription
  • $8 hourly
    My personality is characterized by determination and perseverance. I know how to take personal initiative and find new approaches and creative solutions to problems. I am able to inspire positive thoughts and behavior in other people and contribute to a constructive solution to conflicting situations. I always put my full knowledge and potential into the responsibilities I take on. My previous work experiences include conversating with people and finding ways to help solve their problems and needs. I am always looking forward to finding ways to further implement my communication techniques and problem solving skills.
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    Customer Support
    Online Chat Support
  • $18 hourly
    Communicative, persistent, patient, reliable and flexible. Work in team, work under pressure and easy to work with. Strong communicational and organizational skills, leader and down to earth.
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    Microsoft Office
    Political Science
    Strategic Planning
    Communication Skills
    Marketing Strategy
    Customer Support
    Sales & Marketing
  • $15 hourly
    I am ambitious and driven. I thrive on challenge and constantly set goals for myself, so I have something to strive toward.
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    Copywriting
    Writing
    Outreach Email Copywriting
    Customer Support
    Email Copywriting
    Economics
    Customer Service
  • $30 hourly
    A professional freelancer offering VA services to clients worldwide for more than a decade. Dedicated to building relationships that last. A firm believer in the "Happy Team, Happy Clients" approach. Here's what else you should know about me: • Over 6 years of customer service experience, excelling as a Customer Service Lead / Manager and managing growing support teams. Adept at working with ticketing/live chat systems including Gorgias, Freshdesk, Zendesk, Chatra and Freshchat. Meticulously detail oriented. • Consistently nurturing a proactive approach to decision making and problem solving. Introducing support procedures to ensure customer satisfaction is guaranteed at all times. • 8+ years of experience with supervising and directing small to large teams (5-30 members). Helping businesses set up teams that assist in core operations. Monitoring team performance, eliminating weaknesses, bottlenecks, knowledge gaps, and encouraging team chemistry. Engaging in mentorship and performance improvement plans when necessary to achieve/maintain excellence. • Daily use of Shopify and Rakuten SL for eCommerce stores: order fulfillment, order cancellation, refunds, fraud mitigation. product review evaluation, etc. • Skilled and reliable social media manager. Have done everything from simple post scheduling (using Hootsuite and Sprout Social), to running ads and daily interaction with fans and followers on Facebook, Twitter, and Instagram. • Proofreading and formatting articles in Wordpress and Shopify, making sure they are both reader-friendly and SEO-friendly. Immense attention to even the tiniest of details. • Good experience in email marketing using platforms like Aweber to interact with subscribers, maintain email list hygiene, send newsletters, etc. Searching for someone who can play a key role in the growth of your business/project, while also giving you the time to focus on what matters most to you? If so, let's discuss your project and taste success together!
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    Customer Satisfaction
    Management Skills
    Translation
    Customer Service
    Gorgias
    Shopify
    Customer Support
    Online Chat Support
    English
    Team Management
    Social Media Management
    Freshdesk
    Zendesk
  • $15 hourly
    I am highly motivated and diligent IT Support Technician. I provide excellent customer service and have great email and phone etiquette, armored with a lot of patience and extra interpersonal skills.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Administrative Support
    Remote Connection Support
    Customer Service
    Email Communication
    Scheduling
    IT Support
    Customer Support
    Helpdesk
    Customer Support Plugin
    LinkedIn
    HubSpot
  • $15 hourly
    A professional enthusiast with experience in Marketing, Content Writing, B2B Sales, and Business Development. I am currently looking for opportunities that will allow me to further develop my skills, and professional experience.
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    Chat & Messaging Software
    Data Entry
    Customer Satisfaction
    Phone Communication
    Customer Service
    Dashboard
    Online Chat Support
  • $12 hourly
    Welcome to my profile, all! My name is Simon and I come from a very small but wonderful country called Macedonia. I've been working in customer support for more than five years now, and I can honestly say that it has been an amazing experience so far. If you are asking why I chose this career path, the answer is pretty simple, I love helping people! I enjoy the reviews I get when I deliver smiles throughout my journey, and the reason for that is my empathy, and genuine care for customers, and clients alike. I've been promoted in most of the companies that I worked for due to my people and tech skills. Also, the ability to multitask and work fast has been proven multiple times. Throughout my journey, I gained experience with the following platforms: Shopify. Intercom. Sales force. Zendesk. Slack. Teams. Facebook/Instagram adds. VCC Live Tracking platforms. Hub Spot. Jira. Charge Bee. Accolades: Lanistar: Employee of the month. United Call Centers: Most active employee award. myInterview: Customer Support Superstar.
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    Customer Support
    Interpersonal Skills
    Intercom
    Order Tracking
    Phone Support
    Zendesk
  • $8 hourly
    I'm a self-motivated, dedicated, hard-working person with strong work ethics. I posses initiative, great communication skills and am flexible. I'm a team player that possess great people skills. I am very passionate on delivering excelent service. Over 7 years experience in the Administrative area, specialized in Administrative assistance, Data entry, translation, Customer service, Writing proffesional texts, Legal. I am willing to do the best for my clients, creating a great impact and value. I can easily follow instructions and at the same time giving my own ideas and input to the work. Let's work and do great things together!
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    Customer Support
    Legal Writing
    Sales & Marketing
    Essay Writing
    Translation
    File Management
    Content Writing
    Contract Negotiation
    Microsoft Excel
    Data Entry
    Microsoft Word
  • $5 hourly
    Hello, my name is Ivana and I am from North Macedonia. Having experience as a virtual assistant, I'm ready and willing to expand in different work areas. Being a dedicated person, I'm looking for a serious long term job. Skills: - Customer Service - Email Management - Research & Reporting - Documentation - Administrative Tasks I am fluent in English, in reading, writing, and speaking it. So when it comes to clear and precise communication, you won't have any problem with it.
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    English
    Critical Thinking Skills
    File Management
    Communications
    Communication Skills
    Researcher
  • $8 hourly
    Hello, I'm Simona and I graduated from Faculty of Law and I am currently on my way getting a master's degree in public relations. As you all already know public relations is a strategic communication process that builds mutually beneficial relationships between organizations and their publics. So, I'm all about the relationship with the customers, customer support service, so the reviews of the products are the most important part, because when your customer is happy then it’s a success. I have an experience working as an administrative assistant at a pension fund company, I have a data entry job so I am used to it and I have knowledge in online research, Word, Excel, typing because I do that at work. I can also help you with reviews, social media marketing, communication with clients or B2B (for example email communication, online and social media communications), translation, content writing, document conversion, copywriting etc. I am well organized, self-motivated, creative, hard-working, quick learner, flexible, always on time and I always pay attention to details. I am a perfectionist so you can count on me that I will do the job with 100% accuracy. I do my best to meet everyone’s expectations and deadlines. I look forward to discussing your project together!
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    Serbian
    Macedonian
    Proofreading
    Customer Service
    Customer Support
    Microsoft Office
    YouTube
    Typing
    Email Communication
    Instagram
    Microsoft Word
    Microsoft Excel
    Online Market Research
    Data Entry
  • $5 hourly
    Flexibility, ability for independent and team work, communication, leadership, organizational and analytical skills, sense of humor, loyalty and confidentiality, efficiency. Great desire for work, advancement and proving.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Processing
    Customer Support
    Time Management
    Communication Etiquette
    Order Tracking
  • $12 hourly
    Greetings, I'm a customer support agent, having experience at 4 different companies, managing several challenges. With selling stocks, assisting people at some of the best companies in the world, I collected quite a few tips, on how to satisfy a client with their requests. If you need help at contacting clients, translating documents or simple text - I'm your right person! * I have tried and survived selling stocks to people, who had or even didn't have the opportunity to buy * Managing to work at day and night shifts on up to 3 channels, on phone, live chat and constant E-Mails, I have the skills to work under pressure * You need an update on my work, call or text me, I'm here for you Ever job is possible, for the right value and true management!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    Customer Support
    People Management
    Live Chat Software
    Phone Support
  • $10 hourly
    PROFILE Self motivated individual with great interpersonal skills experience in service jobs and customer business interactions. Determined to be an asset to any customer service team by providing positive experiences and impressions for clients. Dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients, always working toward identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry based upon last 12 years working with 60 different nationality's. Hardworking, organized, detail oriented and ready to join my next team.
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    English
    Online Chat Support
    Customer Satisfaction
    Phone Communication
    Technical Support
    Customer Service
  • $15 hourly
    I am a dedicated and hardworking individual who takes pride in consistently putting forth my best effort in every task I undertake. I thrive in fast-paced environments, and my commitment to excellence has enabled me to achieve outstanding results in my previous roles. I am eager to bring my strong work ethic, enthusiasm, and determination to your team, where I am confident I can make a meaningful contribution.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Call Center Management
    Receptionist Skills
    Customer Service
    Customer Support
  • $15 hourly
    I have 10 years’ experience in a customer facing support role I have ability to define problems, collect data, establish facts and draw valid conclusions I posses a strong people orientation with the ability to listen, work and resolve issues to achieve customer satisfaction I have willingness to pick up new knowledge and general concepts of the technology used in and associated within a regulated environment I am a teacher at heart with the ability to distill technical or complex systems into simpler concepts to empower customers
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    Price & Quote Negotiation
    Avaya
    Microsoft Word
    Online Chat Support
    Customer Service
    Salesforce
    Microsoft Outlook
    Microsoft OneNote
    Zimbra Collaboration Suite
    OTRS
    Email Communication
    Phone Communication
    Microsoft Office
  • $9 hourly
    I see myself as a self-motivated, organized and committed individual with the ability to pay attention to details and increase efficiency and productivity. Quick to understand new ideas and concepts and able to work on my own initiative to meet deadlines. ✔️Administrative support ✔️Virtual Assistant ✔️ CRM ✔️ WordPress/WIX ✔️ SEO ✔️ E-mail Marketing & Automation ✔️ Graphic design ✔️ Lead Generation ✔️ Social Media Marketing and Management ✔️ Google Ad Words/Google Analytics ✔️ Internet Research / Market Research / Product Research/Data Entry ✔️Russian Translator ✔️Spanish Translator I have a Bachelor's Degree in the Russian language specifically translation. Usually, the translation jobs that I worked were involving translating written content. Some of my specialties in translation field include documents translation, eBooks translation, web articles translation, emails translation. The client's satisfaction is always my prime concern. It would be my pleasure to work with you.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Email Communication
    Administrative Support
    Personal Administration
    Online Research
    Social Media Lead Generation
    Virtual Assistance
    Microsoft Excel
    English to Russian Translation
    Customer Relationship Management
    Content Management
    Social Media Marketing
    Data Entry
    Instagram
  • $25 hourly
    I can help you set up campaigns and flows. All my emails are visually appealing with responsive designs mobile and desktop, and accessibility compliant. All my emails are tested and checked with client before sending them out. I can help you segment your list to better reach your customers and AB test for better open rate and click rate I regularly perform domain check to ensure deliverability and domain reputation is good. I have worked on building emails from images/text or from Canva/Figma files. I can create whole emails or from text and images provided by you. Here is what I can do for you: -Klaviyo email setup and implementation -Create email from figma, psd, img files -Creating mobile/desktop optimized and consistent emails -Managing email campaigns -Managing email automatizations -Email writing -Email design -Monitoring account performance -Using best practices for email deliverability and reputation when building emails -Quality assurance with each task by performing final quality tests
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Email Template
    Email & Newsletter
    Email Template Development
    Email Automation
    Email Marketing
    Email Design
    Email Campaign Setup
    Klaviyo
  • $12 hourly
    my name is Daniel and I am from Macedonia and I speak and write German because I was born and raised there. I work for years in customer support and also support in the mail area in the German language. I have a lot of experience in data mining and virtual assistance. I would be very happy to work with you.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Audio Transcription
    Data Entry
    Company Research
    Virtual Assistance
    Web Scraping
    Recruiting
    Data Scraping
    Data Mining
    Data Analysis
    BPO Call Center
    Text Ad
    German
    Online Chat Support
    Call Center Management
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