Hire the best Email Support Freelancers in Puebla, MX

Check out Email Support Freelancers in Puebla, MX with the skills you need for your next job.
  • $14 hourly
    I'm a specialist customer care and support associate. I have more than 6 years assisting using phone, chat and email. Also I have 3 years as a team lead (supervisor) providing support and leadership in a help desk team.
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    Phone Support
    Communication Skills
    Email Communication
    Leadership Skills
    Interpersonal Skills
    Customer Satisfaction
    Online Chat Support
  • $16 hourly
    Siempre dispuesta a aprender más, a tener nuevos retos, recientemente cree mi marca y mi intención es hacerla crecer más. Entusiasmada por aprender de Marketing Digital y ventas para así darle más impulso a mi marca y también colaborar con otras empresas. Soy solidaria, me gusta el trabajo en equipo, responsable, puntual. Soy una amante de los viajes, facilidad de palabra, buena relación con gente nueva.
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    Online Chat Support
    Phone Support
    Customer Support
    Customer Service
    Freelance Marketing
  • $15 hourly
    I have 1.5 years of experience as a customer service representative, working remotely for a US-based company specializing in homeowners insurance. In my position, I was expected to complete 80 customer service tickets per day. However, I regularly surpassed this expectation, averaging 100 a day. I also held the department record of 160 tickets. I work hard to achieve milestones on the job and pride myself on being a dependable worker. I am an independent worker and can navigate tough challenges on the job. I also enjoy collaborating with others and like to be a part of a team. In my previous position, I worked independently most of the time but regularly met with team members. I elevated concerns and communicated strategies to make the customer service process more efficient. In July 2023, the company underwent a restructuring and my department was shut down. The final feedback I received from my manager was very positive, letting me know that I was a fast learner and an efficient worker. I completed a bachelors degree in Mechanical and Electrical Engineering. I am open to remote opportunities where I can apply my broad skill set, ranging from customer communications to outreach analytics. I look forward to working with you!
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    Data Entry
    Internet Research
    Email Handling
    Answering Product Questions
  • $15 hourly
    I have been working in Real estate, sales, customer service and manual and professional translations for this same area in the past years. It is my passion, and as such, I am very dedicated and committed to my work. I am very attentive to clients and persuasive when selling. Real Estate: I worked in Real Estate for a local business for a few months, after i worked for upwork client for 1 year and a half. I started out in the acquisitions side by texting potential leads to buy their land, texted out around 2000 leads a day and in the process we got leads info and we did cold calling. As a lead coordinator i was in charge of generating new leads following up with the seller and supervising my coworkers to supervise the job as well. I did a lot of marketing in the disposition side, with the land we bought we market it in different platform like Facebook and MLS. I was in charge of getting in touch with potential buyer and sending them to a Realtor to help them with the buying process. I also did some contract to send out. Customer Service: I support customers by providing helpful information, answering questions, and responding to complaints. I offer advice and assistance to customers so they can feel understood and reach their satisfaction. As a customer service representative, I have worked for Teleperformance, the global leader in customer experience management. I can effectively communicate with the customer. Telemarketing: I have honed my skills in marketing, and with a really great personality, I can convince and sell anything to customers. I find it really important to empathize with a genuine smile; this has helped me make connections with whoever I talk to and to be in accord with the customer. I worked for At&t as a sales representative Manual & Profesional Translations I am native Spanish speaker. I will translate your texts from English to Spanish and or vice versa with perfect spelling, grammar, and punctuation. I only do manual translations that sound natural, machine translations are wrong, and no one understands them. Please, contact me. God bless you!!!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Chat Support
    Inbound Inquiry
    Order Tracking
    Answered Ticket
    Chat & Messaging Software
    Order Fulfillment
    Outbound Sales
  • $23 hourly
    As a highly motivated and dedicated worker with customer service experience, I always do my best at work. - I speak English (Advanced), Spanish (Intermediate), German (Intermediate), Russian (Native speaker); - I am solutions- and detail-oriented. I used this skills resolving problem cases related to out of stock items or lost packages at my current position as a Customer Service Manager; - The ability to handle and prioritize multiple projects. My most satisfying win has been successful organisation of all stages of relocation to a new warehouse, establishing work with new 3PL partner and identifying integration errors, despite the high load and the large number of requests in the customer service during the high season. As a person with a high level of empathy, I am interested in creating clear, intuitive and responsive interfaces for users. Since August 2022, I am learning UX/UI development. I am keen to develop my professional skills and look forward to discussing my application with you at an interview.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Adobe Photoshop
    Research Methods
    Customer Service
    Data Collection
    Online Research
    Adobe Illustrator
    Microsoft Office
    CRM Software
    User Flow
    Order Processing
  • $10 hourly
    "I'm not the conventional marketer, I have a passion for content creation, building strategies, collecting data and I love talking to potential customers"
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Social Media Ad Campaign
    Content Creation
    Freelance Marketing
    Social Media Content
    CRM Automation
  • $10 hourly
    Me considero una persona social, y amable con facilidad de adaptarse a cualquier ambiente laboral para cumplir los objetivos solicitados, los cuales se refleja en mi experiencia laboral teniendo oportunidades para desenvolverme en nuevas áreas, teniendo un crecimiento más profesional. En mis empleos anteriores siempre he destacado por mi buena productividad, mi capacidad de aprender con facilidad y la responsabilidad que desempeño en mi trabajo. - Elaboración de facturas y gestión de su seguimiento. - Contabilidad de la empresa y cierres contables (Persona Física y Moral). - Coordinación de citas y programación de reuniones. - Atención al cliente por correo electrónico y redes sociales. -------------------------------------------------------------- I consider myself a social and friendly person with the ease of adapting to any work environment to meet the requested objectives, which is reflected in my work experience, having opportunities to function in new areas, having a more professional growth. In my previous jobs I have always stood out for my good productivity, my ability to learn easily and the responsibility that I carry out in my work. - Preparation of invoices and management of their follow-up. - Accounting of the company and accounting closures (Physical and Moral Person). - Coordination of appointments and scheduling of meetings. - Customer service via email and social networks.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
  • $9 hourly
    Hello! I´m Grecia, I have a degree in Management Institutions, and I am passionate about order and organization. I work as a VA providing you the support you and your team require to grow your business, with all the willingness to continue learning in different areas. Some of the activities I could be of help with: Virtual agenda management Email Management Customer service Planning and organization of meetings Preparation of presentations Organization of digital documentation Redaction of documents Elaboration/creation of digital material for workshops (guides, infographics) Personal assistant Social Media Support I will love to collaborate with you and add value to your company. I´m sure that my skills will help you lighten the load and thus be able to continue growing.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Personal Administration
    Meeting Agendas
    Virtual Assistance
    Training Presentation
    Visual Presentation Materials
    Booking Services
    Online Research
    Exercises & Supporting Materials
    Customer Service
    Hosting Online Meetings
    Digital Marketing Materials
    Presentation Design
    Social Media Management
  • $12 hourly
    Professional with excellent organizational skills, and more than 17 years of experience in banking. Specialized knowledge in computing, capable of identifying problems and providing solutions, optimizing processes and maximizing profitability. Competent in preparing reports and presenting results to management in the most appropriate way, working as a team and independently, as needed. Quick to type on the keyboard and with good spelling. Customer service via email or chat. Knowledge of Office software. Ease of learning any new activity, and computer programs.
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    Software Utility
    Email Copywriting
    Email Communication
    Online Chat Support
    Audio Transcription
    Virtual Assistance
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