Hire the best Email Support Freelancers in Puebla, MX
Check out Email Support Freelancers in Puebla, MX with the skills you need for your next job.
- $14 hourly
- 5.0/5
- (2 jobs)
I'm a specialist customer care and support associate. I have more than 6 years assisting using phone, chat and email. Also I have 3 years as a team lead (supervisor) providing support and leadership in a help desk team.
Email Support
Phone SupportCommunication SkillsEmail CommunicationLeadership SkillsInterpersonal SkillsCustomer SatisfactionOnline Chat Support - $16 hourly
- 5.0/5
- (1 job)
I have 1.5 years of experience as a customer service representative, working remotely for a US-based company specializing in homeowners insurance. In my position, I was expected to complete 80 customer service tickets per day. However, I regularly surpassed this expectation, averaging 100 a day. I also held the department record of 160 tickets. I work hard to achieve milestones on the job and pride myself on being a dependable worker. I am an independent worker and can navigate tough challenges on the job. I also enjoy collaborating with others and like to be a part of a team. In my previous position, I worked independently most of the time but regularly met with team members. I elevated concerns and communicated strategies to make the customer service process more efficient. In July 2023, the company underwent a restructuring and my department was shut down. The final feedback I received from my manager was very positive, letting me know that I was a fast learner and an efficient worker. I completed a bachelors degree in Mechanical and Electrical Engineering. I am open to remote opportunities where I can apply my broad skill set, ranging from customer communications to outreach analytics. I look forward to working with you!
Email Support
Data Entry - $10 hourly
- 5.0/5
- (1 job)
Como Representante de Servicio al Cliente Bilingüe en Español, tengo una amplia experiencia en proporcionar un servicio excepcional a los clientes en ambos idiomas. Mi habilidad para comunicarme fluidamente en español y en inglés me ha permitido interactuar efectivamente con clientes de habla hispana, asegurando que sus necesidades sean comprendidas y atendidas de manera adecuada. Mi experiencia se extiende a través de diversos canales de comunicación, incluyendo llamadas telefónicas, correos electrónicos y chat en línea. He desarrollado habilidades para resolver problemas y manejar situaciones desafiantes con empatía y profesionalismo. Además, tengo experiencia en explicar productos y servicios de manera clara y concisa, ayudando a los clientes a comprender sus opciones y a tomar decisiones informadas.
Email Support
Customer EngagementPhone SupportOnline Chat SupportSpanishEnglish - $10 hourly
- 0.0/5
- (1 job)
Objetivo Pertenecer al equipo de trabajo de una empresa con altos valores y estándares de calidad en servicio, que me permita aplicar los conocimientos adquiridos académica y profesionalmente, y seguir desarrollándome en el ámbito personal y profesional. Trabajare con esfuerzo para convertirme en un elemento que contribuya a optimizar el funcionamiento de la compañía, consiguiendo la máxima satisfacción de los inversores y clientes finales.
Email Support
Leadership SkillsPersonal AdministrationAdministrative SupportCopywritingAsanaMicrosoft OfficeCustomer Service - $23 hourly
- 0.0/5
- (1 job)
As a highly motivated and dedicated worker with customer service experience, I always do my best at work. - I speak English (Advanced), Spanish (Intermediate), German (Intermediate), Russian (Native speaker); - I am solutions- and detail-oriented. I used this skills resolving problem cases related to out of stock items or lost packages at my current position as a Customer Service Manager; - The ability to handle and prioritize multiple projects. My most satisfying win has been successful organisation of all stages of relocation to a new warehouse, establishing work with new 3PL partner and identifying integration errors, despite the high load and the large number of requests in the customer service during the high season. As a person with a high level of empathy, I am interested in creating clear, intuitive and responsive interfaces for users. Since August 2022, I am learning UX/UI development. I am keen to develop my professional skills and look forward to discussing my application with you at an interview.
Email Support
Adobe PhotoshopMockupResearch MethodsCustomer ServiceData CollectionOnline ResearchFigmaAdobe IllustratorMicrosoft OfficeCRM SoftwareWireframeShopifyUser FlowOrder Processing - $5 hourly
- 0.0/5
- (0 jobs)
I’m an organized and proactive individual with a background in remote/home office jobs. I’ve got experience in customer service, HR, and admin roles, which helps me keep things running smoothly. I’m looking for a chance to bring my skills to a lively team and grow in the administrative field. I learn quickly, and I consider myself a dynamic individual. Always happy to help when it's needed
Email Support
AdministrateAdministrative SupportAutodesk AutoCADSalesforceMicrosoft OfficeOnline Chat SupportPhone SupportCustomer ServiceData EntryVirtual Assistance Want to browse more freelancers?
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