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Clients rate Email Support professionals
Rating is 4.7 out of 5.
4.7/5
based on 165 client reviews
  • $40 hourly

    • 5.0/5
    • (64 jobs)
    I help B2B/B2C brands make more sales with Email Marketing in three steps ✅ By structuring a compelling offer, and copy for their product/services ✅ Identify the right leads suitable for this offer ✅ Send highly personalized marketing campaigns to the prospects. One of the primary reasons people pull out their credit cards to buy is because they want to solve problems and live a better life. It's the same reason sick people seek medical aid, weighty people hit the gym, and men use hair growth products and get surgeries. With this in mind, selling becomes easy by: ✅ Creating a proven solution ✅ Identifying people with problems your solution can solve ✅ Use case studies and testimonials to build trust ✅ Clearly point out their pains, show them what it's robbing them of, and tell them how amazing their lives would be with a solution. ✅ Now watch them pull out their credit card to buy. Why Work with Me? ✅ Proven Expertise: Years of experience as an Email Marketing Specialist. ✅ Results-Driven Approach: Focused on achieving tangible outcomes for your business. ✅ Dedicated Support: Partnering with you every step of the way to ensure success. I am Sebastian David, an Email Marketing expert with over five years of experience in Cold Email, Email Deliverability, and Bulk Emailing. 📌 COLD EMAIL: I help businesses plan and execute highly effective cold email strategies. First I aid clients in identifying their ideal prospect persona because regardless of how persuasive the content is, It will sound vague to the wrong audience. This is a crucial step to attaining success in any cold email campaign. I help businesses set up their ideal cold email CRM to achieve maximum delivery by ensuring all authentication records like SPF, DKIM, and DMARC records are properly configured, and create email content, and automation to streamline their cold email process. 📌 EMAIL DELIVERABILITY: One of the major challenges businesses encounter when prospecting with email is quality email delivery. Over time, emails get sent to the spam folder, or even worse send email addresses get blacklisted. I aid businesses in maintaining good email delivery and ensure that a sending domain is properly set up. Before launching any campaign, I ensure that DKIM, SPF, DMARC, and BIMI records are properly set up to attain complete authentication to ensure inbox delivery. I also have experience with deliverability troubleshooting and spam filter removal. 📌 BULK EMAILING: I aid businesses in strategizing, setting up, and managing bulk cold email campaigns without worrying about delivery issues. I have managed several bulk cold email campaigns sending over 80k emails in two weeks, 50k emails, and 20k emails respectively. Whatever the size of your prospect, we can strategize and set up an enabling infrastructure to send out bulk cold emails. I offer businesses consultation on the best cold email strategies to get incredible results, and how to avoid the spam folder while prospecting. Here is a list of services I offer: ✅ I will help you map out your ideal prospect persona for cold emailing. ✅ I will help you set up your cold email CRM for success and always deliver to the inbox ✅ I will help you maintain deliverability as you continue to send cold emails ✅ I will offer you the best advice on email sending best practices, and how to avoid the inbox ✅ I will help you set up your DNS records to attain a %100 sending score ✅ I will help you clean up your mailing list and get rid of dead email addresses hurting your delivery. ✅ I will help you perform a spam test to determine your inbox placement. Here is a list of tools I can help your team manage and setup - LinkedIn Sales Navigator - Skrapp - Emailsearch.io - Snovi.io - Hunter.io - Instantly.ai - Lemlist.com - Smartlead.ai - Apollo.io - Woodpecker Let's talk about your current project, review your strategies, and come up with crucial modifications to help you maximize results.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Email Copywriting
    Email Deliverability
    Email Security
    Email Marketing Strategy
    Email & Newsletter
    Email Communication
    Email Automation
    Bulk Marketing
    Email Campaign Setup
    DNS
    Email Template Development
    Email Design
    Email Marketing
  • $50 hourly

    • 5.0/5
    • (18 jobs)
    I am a highly motivated Technical Support Engineer with an excellent track record of providing outstanding customer service and support to clients in various business sectors across EMEA (Europe Middle East and Africa) and America.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Office 365
    Microsoft Teams
    Technical Support
    Microsoft SharePoint Administration
    Customer Support
    Troubleshooting
    Software Development
    System Administration
    Training Presentation
    Microsoft Exchange Online
    Microsoft Outlook
    English
    Team Management
    Phone Support
  • $40 hourly

    • 4.8/5
    • (38 jobs)
    🏆TESTIMONIALS🏆 ⭐⭐⭐⭐⭐"Working with Mo as my OBM was a blessing for my business. She ​helped me see beyond my current limitations and implement ​strategies that transformed my business operations and income. ​I’m now earning more, working less, and feeling more fulfilled in ​my work. I couldn’t have done it without her!". One of my happy clients. Hi, I’m Mo! 👋Your go to Online business manager or OBM & TECH VA. A native English speaker with 5+ years of experience supporting over 50 amazing businesses like yours. If your business feels like it’s running you instead of the other way around, you’re likely: -Drowning in admin tasks when you should be focusing on growth. -Stuck in the day-to-day chaos and losing sight of the bigger picture. -Ready to scale but feeling overwhelmed by all the moving parts. -Constantly scrambling to keep operations, client relationships, and team management under control. Sound familiar? I’m here to take the weight off your shoulders. As an experienced Online Business Manager (OBM) , Operations Assistant, and TECH VA, I specialize in working with wellness businesses, creative professionals, and service-based industries like coaches, yoga instructors, and therapists, as well as founders, and startups. I understand the unique challenges your industry faces and can provide the strategic support to help your business thrive. Here’s what I bring to the table: 1. Operational Efficiency: I’m all about setting up systems that work for you, not against you. I help streamline your processes, optimize workflows, and automate repetitive tasks so you can get back your time. 2. Project & Team Management: Whether it’s a launch, new project, or keeping your team on track, I’ll make sure everything runs smoothly. You get to focus on what you love while I handle the operations and keep everyone aligned. 3. Client Experience & CRM Setup: From onboarding to nurturing relationships, I set up systems like Dubsado to ensure your client experience is top-notch without overwhelming you with admin work. 4. Strategic Planning for Growth: If you’re hitting a plateau, I help map out strategies that align with your long-term goals and set the foundation for sustainable growth. 6. Administrative & Tech Support: I handle all the nitty-gritty details routine admin tasks, integrating new tools, and providing backend support to ensure your business runs smoothly without hiccups. 7. Talent Acquisition & Team Coordination: I manage the hiring process, onboarding, and ongoing team management so that you have the right people in place to support your vision. Technical Proficiencies (To name a few): Salesforce, Zoho, HubSpot, Dubsado, Gohighlevel, Builderall, Jotform, Klaviyo, Microsoft Office, Google Suite, Instagram, Pinterest, Facebook, TikTok, LinkedIn, Mailchimp, ConvertKit, Active Campaign, Xero, QuickBooks, Jira, Asana, ClickUp, Trello, Monday, Acuity, Calendly, Zendesk, Freshdesk, Slack, Skype, Zoom, Google Meet, Canva, Wix, Thinkific, Wordpress, Squarespace, Kajabi, Teachable, Showit, Wavebox, Honeybook 🔹 Proven Results As an OBM, I’ve helped clients: Save an average of 10+ hours per week by streamlining operations. Increase revenue by up to 30% with optimized processes and strategic planning. Scale their operations smoothly while maintaining work-life balance. 🔹 Scaling Support Overwhelmed with the idea of scaling? I’m an expert in building scalable systems that grow with your business, automating workflows, managing team expansion, and laying the groundwork for sustainable growth. 🔹 My Approach I take a proactive and collaborative approach to everything I do. I don’t just manage tasks, I offer strategic insights to help your business grow while reducing stress for you. You’ll have a trusted partner by your side, invested in your success every step of the way. 🔹 A Bit About Me I’m a natural problem-solver who thrives in fast-paced environments. I love finding innovative solutions to make your business run smoothly. When I’m not optimizing operations or building systems, you can find me exploring the latest tech tools or diving into a good book. I believe a positive attitude and a sense of humor are key ingredients in building great working relationships. I’ve seen firsthand how the right systems, strategies, and support can completely transform a business. If you’re ready to break through your earning ceiling and focus on the big picture, let’s chat. Looking forward to partnering with you and helping you reach your next level. #onlinebusinessmanager #businesssupport #operationsmanagement #virtualassistant #projectmanager #DubsadoSpecialist #operationsassistant #obm #dubsadoexpert #OBM
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Digital Project Management
    Project Management
    Team Management
    Data Entry
    Administrative Support
    Proofreading
    File Management
    Digital Marketing
    Virtual Assistance
    Customer Service
    Email Communication
  • $40 hourly

    • 5.0/5
    • (103 jobs)
    I am a virtual legal assistant and a professional writer with a solid command of both the U.S and U.K vocabulary. As a writer with over 3 years of ‎experience, I have researched and developed original content on blog posts, product descriptions, SEO articles, website content etc. I also engage in intensive research to ensure all my contents are 100% genuine and that they always pass the Copyscape test. As a virtual legal assistant, I assist sole practitioners and law firms with legal administrative tasks. Due to my legal knowledge and training, I also assist with reviewing and drafting contracts. Building a solid relationship with my clients has been one of the most important aspects of my work, so I make sure I adhere to all instructions and submit completed jobs before the stipulated deadline. I am hardworking, honest and I pay keen attention to detail. I look forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Copywriting
    Scriptwriting
    Online Chat Support
    Legal Drafting
    Legal Research
    Content Writing
    Email Communication
    Virtual Assistance
    Customer Service
    SEO Writing
    Blog Content
    Fashion & Beauty
    Blog Writing
    Article Writing
  • $35 hourly

    • 5.0/5
    • (3 jobs)
    Emmanuel is a highly skilled Customer Success Manager with over 8 years of experience in delivering exceptional customer service and ensuring customer satisfaction. Specializing in resolving customer complaints and providing seamless customer support, I am dedicated to enhancing client success. By leveraging strong communication skills, including active listening and the clear articulation of solutions, I build and maintain meaningful, long-term customer relationships. My technical expertise and strategic approach enable me to anticipate customer needs and elevate the overall customer experience. Focused on driving customer retention and customer loyalty, I serve as a dependable point of contact for all customer inquiries and concern
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Experience
    Customer Onboarding
    Customer Retention
    Customer Service
    Ecommerce Support
    In-App Support
    Zendesk
    Ecommerce
    Customer Satisfaction
    Online Chat Support
    Customer Support
    Time Management
    Data Entry
    Microsoft Excel
  • $35 hourly

    • 5.0/5
    • (11 jobs)
    Hi There, I am Manuel, a Top rated Reputation manager and virtual assistant. I'm highly organized and I always ensure I meet and surpass my targets even in difficult situations . I'm a native English speaker and I posses deep Customer Service and tech support for over 8 years and I possess varying set of skills that will be a valuable asset to your company. I have experience in fields such as technical support, admin support, sales, telemarketing, email support, customer service, social media, inbound and outbound calling. I take pride in my ability to learn fast on the job and improve myself in different skillsets. I possess the ability to impart both products and service knowledge in a customer-friendly way which signifies my ability to communicate effectively over the phone or any touchpoint. I have a wide experience using tools and applications, like salesforce CRM, SQL, Microsoft NAV CRM, Remedy application, Microsoft excel and other office applications, My internet is fast and reliable. I also have a standby generator set and inverter for electricity backup I look forward to becoming part of your team and driving your business to success! Support details: ● Technical support ● Order refund and cancellation ● Proficient in computer Software System ● Basic Audio recording ● Phone and email Handling ● Live chat handling ● Research ● Inbound and outbound calls ● Capable of working under time pressure ● Able to read, write and verbally communicate in English ● Decision Making Tools: Zendesk Grasshopper FreshDesk Rave Slack Google spreadsheet Google slides Google meet Zoom Excel Skype
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Research
    Reputation Management
    Virtual Assistance
    Proofreading
    Technical Writing
    Writing
    Content Moderation
    Voice-Over
    Content Writing
    Lead Generation
    Technical Support
    Customer Support
    Online Chat Support
    Sales
  • $35 hourly

    • 5.0/5
    • (11 jobs)
    My name is Temidayo Frank Obasoyen. I am a Microsoft 365 Enterprise Administrator, Microsoft Security Administrator Associate, Messaging Administrator Associate, Microsoft Teams Administrator Associate, Azure Security Engineer Associate. I help organizations set up Microsoft 365 tenants and provide worldwide Microsoft 365 Technical Support to IT managers, IT directors, Head of IT, CTO, and CEOs of organizations globally. I support hybrid and cloud-only Microsoft 365 deployment for the following regions: EMEA, NOAM, and APGC clients. I have experience creating technical architecture documents and SOP creation for operation. I have experience work daily on incidents, problems, and service requests under the direction of an Infrastructure Specialist. I have experience working with a team and help provide technical suggestions related to tickets. I have experience collaborating with Internal and customers for troubleshooting incidents and adhere to critical incident procedures. I have experience communicating with customers on project status reports and dashboards, meeting agendas and minutes, and executive information. I have a Windows 11 Pro PC with the latest updates installed, 16 GB RAM, Core i7, 500 GB HDD with no 3rd-party antivirus software installed and 11th generation. I am fluent in English and with excellent chat skills. I have a work environment conducive to the job (with internet speeds greater than 70 MBs). I have a decent headset/mic for customers to hear me. The following are my experience with Microsoft Office 365 but not limited to them: • Strong understanding of day-to-day functionality in Office 365 services like Microsoft Teams, OneDrive for Business, Exchange Online, and Active Directory • Supports Microsoft Office 365 Exchange Online users using MS Office Outlook 2016 and OWA • Installation and Activation of Office Applications O365 channels and Patching deployment • Mailbox management like Mailbox permission, delegation, quota management, mail tracking, and mail transport rule creation/modification • Experience in handling migration issues from on-premises to cloud • Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-spam, Anti-malware, Security and Compliance • Experience in managing Hybrid environments, Exchange Online Protection, DirSync/ADFS Environment • Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment. • Good understanding of DNS, Hybrid Email Routing, Email Tracking, SMTP/ Application Mail Relay, Backup and Restore, Disaster recovery concepts • Exchange Online, Azure Active Directory, Azure AD synchronization • Administration of Cloud services using GUI and Microsoft PowerShell, Azure Module PowerShell, Exchange Management Shell, SharePoint Management Shell, Skype for Business Management Shell, and Microsoft Teams Management Shell. • Managing Identities in Microsoft Azure Active Directory • Managing Cloud Security and Data with Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery. • Exchange Online administration (user & permission, transport rules, spoofing & phishing prevention, configuration, and setup) • Real-time experience on Microsoft Office 365, SharePoint Online, PowerApps, Power Automate, and SharePoint Framework • Managing user accounts and user licenses through the Office 365 admin center in the Microsoft cloud platform or Windows PowerShell cmdlets • Perform scripting administration tasks and reporting using PowerShell or other scripting technology developing scripts for automating processes within the environment • Configure and implement large scale Active Directory environment •Good understanding and work experience with various mobility solutions •Troubleshooting skills on Outlook 2013 and 2016 •Good knowledge of Office 365 Groups Implementation, Security, Troubleshooting and Event Log Administration •Evaluate symptoms and determine the root cause of complex client issues reported by various stakeholders and end-users •Experience on Migration Tools like Quest Migration or any other third-party tool for Inter and Intra Exchange Organization migration for Exchange 2003/2007/2010/2013 and Office 365. •Troubleshooting experience on Outlook and Office • Excellent customer service skills. • Microsoft Office 365 Deployment and Administration • Microsoft SharePoint Online/OneDrive For Business, Exchange Online/Outlook, Skype for Business/Teams Deployment, support, and Administration • Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment. • Managing Cloud Security and Data with the use of Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery • Exchange Online administration (user & permission, transport rules, spoofing & phishing prevention, configuration, and setup) • Exchange Online security-related technologies (SPF, DMARC, DKIM, EOP, OME, ATP)
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Administrative Support
    Troubleshooting
    Email Communication
    Customer Support
    Microsoft Exchange Online
    Microsoft Teams
    Customer Service
    Microsoft Active Directory
    Technical Support
    End User Technical Support
    Microsoft Outlook
    Office 365
    Ticketing System
    Phone Support
  • $50 hourly

    • 5.0/5
    • (10 jobs)
    I am a FULL TIME PROFESSIONAL VIRTUAL ASSISTANT with excellent communication skills, interpersonal skills, keen attention to detail, and a great sense of responsibility. I am creative, techy, detail oriented and quick to learn. I worked at Biochealth Services as a Customer Service Manager, after which I worked with Freg Travel and Tour as an Executive Assistant and Social Media Content Creator. I have nine years of experience in writing. I have published articles on HubPages, Vocal, and Blasting News in the United States and have over 49K+ readers. I own a Google Adsense approved blog with an average of 5K+ views per blog post, and have won several writing contests. I have mentored at least 20 persons on how to become Virtual Assistance Experts. I deliver high-quality, fast, and accurate services. Hit the green HIRE ME button, and watch me take over those tasks you struggle with, and help you grow your business, while you focus on areas that energize you. I have 10+ years of experience both running my online business and working with entrepreneurs, small business owners, and startups Services and Skills Offered (but not limited to) ✅ Social media content creation and scheduling ✅ Web research for blog content creation ✅ Email Management ✅ Website Management ✅ Calendar Management ✅ Facebook group moderation ✅ Project Management ✅ Facebook Marketing ✅ Instagram Marketing ✅ Pinterest Marketing ✅ Ecommerce Store Management ✅ Graphic designs (Social Media Content, Infographics, Flyers, Ebook Cover, Tshirt designs… ✅ Customer service and tech support ✅ Product Management ✅ Book Keeping ✅ Keyword Research and SEO ✅ Lead Generation ✅ Artricle writing ✅ Data Entry ✅ Blog Post comments ✅ Ebook Cover Creation ✅ E Book, Paperback, and Hardcover Book Publishing on Amazon Technology and Software Expertise ⭐️ Microsoft Office ⭐️ Trello ⭐️ Google Suite ⭐️ Canva ⭐️ Shopify ⭐️ Aliexpress ⭐️ Data Entry ⭐️ Admin support ⭐️ GCal ⭐️ Dropbox ⭐️ Zendesk ⭐️ Amazon KDP ⭐️ LinkedIn ⭐️ Pinterest ⭐️ Facebook ⭐️ Instagram ⭐️ Later ⭐️ Sprout ⭐️ LastPass ⭐️ Tailwind ⭐️ WordPress ⭐️ Zoom ⭐️ Blogger ⭐️ Mailchimp ⭐️ Discord I am open to learning new tools if there are different ones you prefer. My approach to projects is fast, flexible, and friendly. I look forward to your job offer. Let’s discuss your project and get it done.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Product Knowledge
    Order Fulfillment
    Communication Skills
    Writing
    Customer Support
    Communication Etiquette
    Order Tracking
    Customer Service
    Data Entry
    Time Management
    Virtual Assistance
    Zendesk
    Online Chat Support
  • $10 hourly

    • 5.0/5
    • (18 jobs)
    🌟 Need a highly efficient Virtual Assistant? Look no further! 🌟 Experienced Virtual Assistant with 7 years of dedicated service in a diversity of administrative roles, including but not only project management, team coordination, customer service management, web content analysis, email and calendar management, light bookkeeping. I'm a highly-rated virtual assistant (VA) specializing in helping busy entrepreneurs and businesses achieve their goals. I offer a range of services to streamline your workflow and boost your online presence, including: Content Creation: Generate high-quality, SEO-optimized content (blog posts, articles, video scripts, etc.) that aligns with your brand voice. I leverage AI tools like Jasper & Surfer SEO, ensuring originality and readability. Research & Data Entry: Excel in research, data entry, lead generation, market research, and web scraping. Manage CRMs (Pipedrive, Zoho, Salesforce) and generate qualified leads using Apollo.io & Google Sheets. Administrative Support: Free up your valuable time! I offer comprehensive support, including project management, email & calendar management, CRM management, and scheduling. Utilize tools like Trello & Slack for seamless collaboration. Helping entrepreneurs with their growing businesses through productive-centered Admin support. 🔔 General Virtual Assistant ✔️ Research ✔️ Project Management ✔️ CRM ✔️ File Management, Processing, and Conversion ✔️ Data Entry / Data Management l Data Scraping ✔️ Error Detection ✔️ Inventory Entry ✔️ Events Research ✔️ Posting Ads 🔔 Executive Assistant ✔️ Calendar Management ✔️ Email Management ✔️ Appointment Setting / Scheduling ✔️ Meeting Preparation ✔️ Market Research 🔔 Tools ✔️ Asana ✔️ Notion ✔️ Trello ✔️ ChatGPT ✔️ Slack ✔️ Calendly ✔️ Google Calendar ✔️ Google Workspace / Suite ✔️ Loom ✔️ Zoom ✔️ Dropbox ✔️ Outlook ✔️ Canva 📬 Let's chat and see if we are a good match :)
    vsuc_fltilesrefresh_TrophyIcon Email Support
    ConvertKit
    Google Workspace
    Administrative Support
    CapCut
    Canva
    Social Media Management
    Executive Support
    Personal Administration
    Shopify
    Wix
    WordPress
    Microsoft Office
    Virtual Assistance
    Data Entry
  • $15 hourly

    • 5.0/5
    • (23 jobs)
    Dedicated and enthusiastic professional with over 6 years of experience in IT Support. Consistently receive outstanding feedback for workshops. I provide various IT solutions for clients coupled with delivering excellent customer service. Here’s a highlight of the solutions, skills and services I commonly help my clients with: ✅ Creating cloud security architectures, architect frameworks, and cloud governance models ✅ Conduct a compliance audit of Azure infrastructure and policies, as well as fine-tune the environment using NIST and CIS benchmarks ✅ General security process review, planning, and solutions implementation ✅ Creating zero trust cyber security models ✅ Assess, strategize, and implement - conditional access policies and retiring legacy authentication clients ✅Privileged identity management, decrease global admins, other privilege roles - reviewing, strategizing and implementation ✅ Identity protection: review, strategy and implementation. Examine users or sign-ins who are potentially dangerous. Setting up conditional access policies ✅ Working with companies or on projects with multinational challenges Here’s a highlight of the platforms I have extensive experience working with: Microsoft Azure and Office 365 (O365) Microsoft Defender For Identity, Endpoints. Microsoft Intune Microsoft Exchange Microsoft DLP
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Microsoft Windows PowerShell
    LastPass
    Cybersecurity Management
    End User Technical Support
    Incident Management
    Customer Service
    Microsoft Active Directory
    Microsoft Outlook
    Microsoft Teams
    Microsoft Exchange Online
    Office 365
    Windows Server
  • $6 hourly

    • 5.0/5
    • (14 jobs)
    I am a Virtual/Personal Assistant with great skills in Social Media Marketing and Management; Content Creation and Management, Article Writing, Blog Writing, Web Research and also Data Entry with a Bachelor's degree in Architecture and a certificate in Digital Marketing from NIIT Lagos Nigeria. I also have great experience in Customer Service by providing Customer support to E-Commerce stores under Shopify platform, Oberlo, e.t.c. I provide Live Chat Support in resolving disputes in the cause of sales. As Administrative support, I offer my services for virtual needs with Microsoft Office Skills, Google Workspace and other platforms that may be required. I would not take on a job or task that I can't handle, I pay attention to details and I pride myself in completing my task on time and efficiently. Allow me to be at you service! and trust me you won't regret it.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    Administrative Support
    Microsoft Excel
    Phone Communication
    Data Entry
    Customer Satisfaction
    Online Chat Support
    Inbound Inquiry
    Personal Administration
    Online Research
    Customer Support
  • $10 hourly

    • 5.0/5
    • (13 jobs)
    Smart, self motivated Technical Support Engineer and Network Administrator with extensive knowledge and years of hands on experience. I have over 4years of experience providing top notch service to all customers while ensuring maximum satisfaction. I have indepth knowledge of Office 365 and Hand on experience with Exchange online, Microsoft Teams, SharePoint, OneDrive, Outlook etc. A great Team player with excellent interpersonal skills enabling me to interact with wide range of clients. Resourceful, creative, innovative and flexible with proven abilities to work productively with diverse environments and a great desire to ensure industry success and productivity.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Phone Support
    Online Chat Support
    Incident Management
    Ticketing System
    Microsoft Active Directory
    Product Knowledge
    Customer Support Plugin
    Answered Ticket
    Microsoft Exchange Online
    Microsoft Azure
    Data Entry
    Customer Service
  • $15 hourly

    • 5.0/5
    • (13 jobs)
    A Technical Service Expert with a demonstrated history of working in the internet and information technology Industry for over 5 years. Skilled in SEO, WordPress, Office 365 (Microsoft Exchange Online, Security and Compliance, Teams, SharePoint, and OneDrive), Data Migration and Active Directory. He is also creative, original, and an ambitious graduate with a great work ethic, energy, and an eye for detail.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Chat Support
    Microsoft Outlook
    Troubleshooting
    Remote IT Management
    Email Security
    WordPress
    Microsoft Exchange Online
    Microsoft Teams
    Technical Support
    Microsoft SharePoint
    Microsoft Active Directory
    Microsoft Windows PowerShell
    Tech & IT
    Office 365
  • $20 hourly

    • 5.0/5
    • (22 jobs)
    Microsoft Technical Support Engineer Level 2 | 3rancetech March 2019 - July 2019 • Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment. • Managing Office 365 User Identities Between Federated Services and Office 365. • Managing Identities in Microsoft Azure Active Directory. • Managing Access within the Microsoft Cloud Environment using the Conditional access and Baseline policies within the Azure Active Directory. • Microsoft SharePoint Online Deployment and Administration. • Managing Identities and Permissions in SharePoint Online. • Synchronization of Documents between SharePoint online, OneDrive for Business, Local PCs and Personal OneDrive. • Managing Access to Document Libraries and Site Contents within a SharePoint Online environment. • Microsoft Exchange online Administration and Deployment. • Managing Cloud Security and Data with the use of Retention policies, DLP(Data loss prevention) policies, Litigation hold & eDiscovery.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    English
    Office 365
    Microsoft Outlook
    Microsoft Teams
    Zendesk
    Microsoft Windows
  • $25 hourly

    • 5.0/5
    • (24 jobs)
    I'm Jude Onu a graduate of Electronic and Computer Engineering with a strong passion and interest in information technology. I am a seasoned Operations Manager with a dynamic journey at a Microsoft Delivery Partner. My career evolution began on the frontlines, where I honed my technical support expertise, helping Microsoft customers navigate challenges. This hands-on experience propelled me into a leadership role, where I orchestrate operations with a razor-sharp focus on delivering excellence. I have fully integrated Product-Led Growth (PLG) approach into my operations where we aim to leverage PLG to drive customer satisfaction, improve our products, and ultimately increase our revenue. I manage a customer-centric organization that uses product usage as a key driver for customer satisfaction, retention, and growth. We envision a future where we are not just resolving customer issues, but also acting as customer advocates, feeding valuable user insights back to our product development team. Experienced with Exchange online, Identity, Outlook, Microsoft SharePoint, Microsoft Team, OneDrive, Billing, and Commerce I have Strong analytical and problem-solving skills in IT, Ability to interact with users at all levels, a team player and result orientated, Proven ability to work under stress in emergencies and trouble-shooting abilities. I have over Eight (10) years' experience in the IT industry as an IT support staff/ administrator with recognized strength in networking, implementation, maintenance, troubleshooting and problem-solving Microsoft 365 Enterprise Administrator Expert. December 2019. Renewed Microsoft 365 Security Administrator Associate. Certified. December 2019. Renewed Microsoft 365 Mobility and Security. Certified. November 2019. Renewed Microsoft 365 Identity and Service. Certified. September 2019. Renewed
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Insight Analysis
    Customer Satisfaction Research
    Customer Support
    Customer Engagement
    Customer Experience
    Customer Retention
    Customer Service
    Analytical Presentation
    Presentations
    Microsoft SharePoint
    Office 365
    Online Chat Support
    Microsoft Outlook
    Microsoft SharePoint Administration
  • $15 hourly

    • 4.9/5
    • (15 jobs)
    Professional Summary Skilled in Hardware engineering and Software maintenance with 5 years of related experience. Always looking for ways to improve productivity and customer satisfaction with exceptional service. Maintain well organized and presentable work areas at all times. Skills .Support Engineers .Engineer Computer Systems . Resolve technical problems .Office support .Customer relations .Optimize system performance Experience SUPPORT CUSTOMER ENGINEER | NCR CORPORATION | AUG 2018 – AUG 2019 • Received newly Imported ATM and configure to bank's specification • Managed server room at the head office • Responded to calls to resolve ATM related issues on sites • Prepared armored mobile trucks and delivered to banks • warehouse management interfacing with DHL Logistics • Hardware maintenance of employee devices (laptops, printers, desk-phone etc.) PROJECT MANAGER | ECOTRENDS BX INTERNATIONAL LAGOS | MAR 2016 – JULY 2017 • Assessed the expected risks at each project stage and developed response strategies. • Established project objectives, specifications and schedules to achieve the designated targets. • Sourced qualified vendors to meet each project need high quality work • Coordinated initial and additional resources to meet project needs. Training .Microsoft Engineer .Web Developer .CCNA (IN VIEW) .AWS (IN VIEW)
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Amazon Plugin
    Customer Service
    Data Migration
    Microsoft Active Directory
    Microsoft Exchange Online
    Microsoft Exchange Server
    Microsoft Outlook
    Computer Hardware Installation
    System Configuration
    Microsoft Office
    Technical Support
    Phone Support
    Online Chat Support
  • $30 hourly

    • 5.0/5
    • (20 jobs)
    Technical/Customer Support • Technical Training • Microsoft 365 Administration (Exchange Online, Teams, SharePoint, OneDrive, Security & Compliance, Identity, Outlook, Azure AD Connect) • Microsoft PowerBi • Windows Administration • Computer repairs and maintenance • Microsoft Azure, AWS, Aviatrix
    vsuc_fltilesrefresh_TrophyIcon Email Support
    DNS
    SMTP
    Microsoft Exchange Online
    Technical Support
    Microsoft Exchange Server
    Microsoft SharePoint Administration
    Microsoft Teams
    Troubleshooting
    Data Migration
    Office 365
    Microsoft Active Directory
    Microsoft Windows PowerShell
    Email Deliverability
    Microsoft Outlook
  • $20 hourly

    • 4.9/5
    • (21 jobs)
    I love to support clients in any areas of Office 365 platforms ranging from ( Exchange Online, office 365 admin center management, SharePoint Online, OneDrive for Business, Active Directory, ADFS Setup, office suite application troubleshooting, and setup, on-premise Environment Setup, and Maintenance) I have the following Skills: * Excellent Troubleshooting Skills * Advanced knowledge of Exchange Online * Experience in SharePoint Online * Management and Troubleshooting Skype for Business Online, Microsoft Teams, and OneDrive. * Knowledge of Active Directory, ADFS, Setup, and Management of DNS * Advanced Knowledge of Windows PowerShell * Ability to work as an individual and also as a team * Management and Navigation of Office 365 Admin Center * Configuration of emails, Outlook profiles * Troubleshooting emails problems on Outlook Window and Mac Client Familiar Tools - LogMeIn | Team Viewer | Remote Desktop Connection | Test Connectivity | Message header Analyser | SaRA Tool and many more Area of Expertise - Windows 10 | Outlook | Active Directory| Azure AD Connect |Any Desktop related issue| Office 365| PowerShell | Linux | Mac Os | Hybrid Migration| Freebusy Calendaring | Exchange Server 2008, ES 2012 R2, ES 2016, ES 2019 | Outlook Migration| Email Security, Security, and Compliance | DNS Configuration | etc. When working on a project, my main focus is to achieve client satisfaction through quality work within budget and time. To ensure the proposed strategies are followed and to share status reports weekly or bi-weekly, or even daily in some cases to run things smoothly. Thank you in advance for your time and consideration. I Look forward to working with you soon. Best regards, Muhammed Ahmodu
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Microsoft Azure SQL Database
    Office Administration
    Microsoft Windows PowerShell
    Microsoft Office
    DNS
    Office 365
    Microsoft Exchange Online
    Technical Support
    Microsoft SharePoint Administration
    Microsoft Teams
    Online Chat Support
    Phone Support
    Tech & IT
  • $13 hourly

    • 4.9/5
    • (51 jobs)
    As your dedicated Virtual Assistant, I specialize in managing your time, tasks, and priorities with precision. From calendar and email management to data organization and customer communication, I ensure that your day-to-day operations run smoothly, saving you time and stress. In addition to this, you can trust me to look into anything – people, topics, things – and give you the facts on time. I keep it straightforward, accurate, and professional. Your confidence in my work means a lot, and I'm here to deliver just that. Whether you need administrative support, detailed research, or both, I’m here to make your projects successful. Let’s get to work!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Copywriting
    Sales Lead Lists
    Rankings Research
    Analytics
    Social Media Management
    Report
    Online Research
    Company Research
    Accuracy Verification
    Data Entry
    Lead Generation
    Microsoft Excel
  • $20 hourly

    • 5.0/5
    • (8 jobs)
    I am a Microsoft office 365 technical support engineer who analyzes, troubleshoot and resolve technical problems with office 365 workloads like SharePoint online, OneDrive online for business, Microsoft Teams and Exchange online. I can also administer office 365 as well.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    End User Technical Support
    English
    Troubleshooting
    Microsoft SharePoint Administration
    Microsoft Azure
    Ticketing System
    Customer Support
    Office 365
    Phone Support
    Microsoft Exchange Online
    Microsoft Teams
    Microsoft SharePoint
    Microsoft Windows PowerShell
  • $25 hourly

    • 5.0/5
    • (8 jobs)
    ❌ The bad news: Time is limited. ✅ The good news: You can optimize it. Running a business is tough. As a business owner, you face many challenges daily. - You need help managing tasks and projects. - You need to handle LinkedIn engagement. - You want to save time and money by outsourcing. - You struggle to find reliable freelancers. - You don’t know how to delegate and communicate effectively. - You feel overwhelmed by your workload. The goodnews is the right virtual assistant can help ease your life and boost your business. Here’s what i can do for you as your VA: → Handle administrative and operational tasks. → Provide customer service and feedback. → Research and analyze data. → Enhance productivity and creativity. The best part is everything will be customized to meet your brand's needs. With over 5 years of experience, I provide high-quality virtual assistance. I have the skills, tools, and systems to handle any task. I’m passionate, dedicated, and personable. I offer real, useful assistance: → Provided by a professional. → Who understands your needs. So, your decision is simple: A - Keep doing everything yourself and miss out on the benefits of a VA? B - Let me handle some of your work and enjoy more freedom, flexibility, and growth? If you choose B, DM me ‘I’m ready to go’ and let’s get started. Here’s how I can help: → Virtual Assistance → Administrative Support → Technical Support → Project Management → Website Management → CRM Management → Graphic Design → Lead Generation → LinkedIn Management → Real Estate Listing → Airbnb Arbitrage → And more Why hesitate? Let's explore if we'd make a good match.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Personal Administration
    Real Estate
    Real Estate Listing
    Appointment Setting
    Property Management
    Lead Generation
    Scheduling
    Customer Support
    Administrative Support
    Email Communication
    Data Entry
    Microsoft Excel
  • $15 hourly

    • 5.0/5
    • (15 jobs)
    A passionate, self-driven and motivated Technical Support Engineer with vast experience in computer networking and Office 365 support. I have over 5 years experience supporting customers remotely and on-site with proven success working in high-volume, 24x7 technical call centers. Employing soft skills and able to explain technical solutions to non-technical customers as well as going above and beyond to ensure customer satisfaction with every support ticket. Demonstrated strengths in rapidly diagnosing, troubleshooting and resolving client issues and always seek to meet and exceed customers' expectations. What can I offer you? • End-user support • In-dept technical troubleshooting • Remote support • Soft skills • Microsoft Exchange Online • Microsoft SharePoint Online • Microsoft Office 365 • Mail flow • Adaptability to work independently and part of a team • Azure Identity • Deployment of Microsoft Azure Information Protection • Outlook Support & Troubleshooting • Exchange Online security related technologies (SPF, DMARC, DKIM, EOP, OME, ATP) • Security and Compliance • Active Directory • Data Migration • OneDrive & Teams troubleshooting • Support and Operations • Passion for technology and learning. • Excellent Communication skills (spoken and written)
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    Office 365
    Technical Support
    Email Deliverability
    Helpdesk
    Microsoft Teams
    Microsoft Active Directory
    Microsoft Outlook
    Microsoft Exchange Online
    Email Security
    Microsoft SharePoint Administration
    Microsoft Windows PowerShell
  • $10 hourly

    • 4.9/5
    • (20 jobs)
    Motivated by the zeal to make life easier for other people, to see them take giant strides and reach major milestones in their personal lives and businesses, I support my clients and their businesses by helping them handle administrative duties and providing other virtual assistance to them, in order to afford them the time to focus on other important aspects of their personal lives and businesses, and maximize productivity. I am a proactive, resourceful and highly motivated self-starter with the ability to maintain control over and prioritize responsibilities and manage time effectively. I have a track record of delivering values to my clients by carrying out their tasks thoroughly and excellently under minimal supervision. I am proficient in: Email management || Data Entry || Social Media Management || Calendar Management || Email, Phone and Chat Support || Web Research || Travel Bookings and Itineraries || Project Management || Google Workspace || Microsoft Office || CRM Software (Zendesk, Hubspot, Intercom) || Customer Service || Podcast Management. Let's discuss how I can help you free up your busy schedule by taking some tasks off your plate.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Project Management
    Asana
    Administrative Support
    Google Workspace
    Social Media Management
    Customer Support
    Email Communication
    CRM Software
    Microsoft Office
    Lead Generation
    Data Entry
  • $30 hourly

    • 5.0/5
    • (19 jobs)
    My specialization is helping companies build sustainable relationships of trust through open and interactive communication. I act as a liaison to provide information on services and products, resolve any emerging problems, and fulfill customer needs to ensure customer satisfaction, retention, and happiness culminating in the development of brand loyalty and reputation. * 8+ years dealing with customer queries and complaints * Qualification from Customer Service Institute(CSIN) During my time working as a Customer and Client Representative, I was able to achieve the following things: - Function as the face of the company to executive clients as needed - Prospecting for potential customers - Maintain accounts by recording account information and processing customer adjustments - Recommend potential products or services to management by collecting customer information and analyzing customer needs Skills and Strengths: Computer Skills | Market and Product Research | Conflict Resolution | Complaint Resolution | Documentation Skills | Team Training | Technological and Computer Skills | Decision Making | Customer Service | Data Analysis | Organizational Skills.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    US English Dialect
    Light Bookkeeping
    Communication Etiquette
    Administrative Support
    Product Knowledge
    Interpersonal Skills
    Customer Support
    Microsoft Office
    File Management
  • $8 hourly

    • 4.6/5
    • (13 jobs)
    Welcome to my profile! 👋 Are you looking for a reliable Virtual Assistant and Customer Support Specialist who truly cares about your business and its success? Look no further! With over 6 years of hands-on experience across diverse industries, I specialize in delivering exceptional customer service and efficient administrative support to help businesses thrive. What I Bring to the Table: 🌟 Proven Customer Support Expertise: I’ve worked as a Support Agent for different companies including Upwork, handling inquiries via email using CRM tools like Zendesk. I’m skilled at resolving issues quickly, ensuring your customers feel valued and supported. 🌟 Top-Notch Communication Skills: Whether it’s email, chat, or phone, I excel at keeping communication clear, professional, and empathetic, leaving a lasting positive impression on customers. 🌟 Efficient Administrative Support: From managing calendars and appointments to data entry and organizing workflows, I’ll keep your operations running smoothly so you can focus on growing your business. 🌟 CRM Savvy: I’m highly experienced with platforms like Zendesk, Intercom, Helpscout, Gorgias, Zoho, and Salesforce—tools I’ll use to optimize your customer interactions and streamline processes. 🌟 Social Media Engagement: Need help managing your online presence? I can assist with social media accounts, responding to messages, engaging followers, and building brand loyalty. 🌟 Reliable Problem-Solving: When challenges arise, I approach them with creativity and focus, finding tailored solutions to meet your specific needs. Why Clients Love Working With Me: ✔ Dependable & Detail-Oriented: I prioritize deadlines and ensure every task is completed to the highest standard. ✔ Flexible & Adaptable: I thrive in fast-paced environments and adjust quickly to meet your unique requirements. ✔ Customer-Focused: I genuinely care about your customers’ satisfaction, treating every interaction as an opportunity to build loyalty and trust. ✔ Discreet & Trustworthy: Your confidentiality is a top priority, and you can trust me to handle sensitive information with care. Let’s Collaborate: If you’re looking for someone who goes above and beyond to support your business, I’m here to help. Whether it’s providing stellar customer service, organizing your day-to-day operations, or stepping in where you need an extra hand, I’m ready to make a difference. Let’s chat about how I can help you reach your goals and grow your business. I look forward to working together!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Onboarding
    Customer Retention Strategy
    Customer Support
    Administrative Support
    Product Knowledge
    Customer Satisfaction
    Email Communication
    Slack
    Order Tracking
    Zendesk
  • $7 hourly

    • 5.0/5
    • (23 jobs)
    If you need the services of a skilled virtual assistant or content writer, you are in the right place. As an information technology graduate, I deliver exceptional global virtual assistance and customer support services to clients. Leveraging my computer skills, I can offer remote assistance to businesses and organizations worldwide. Beyond my role as a virtual assistant, I also offer my services as a content writer. I am an adept SEO Content Writer and Content Editor. My strength lies in crafting readable and exceptional content through in-depth research. As an Article Writer, I tailor my content to meet every client's specific requirements. Additionally, I am well-versed in leveraging AI tools such as Jarvis, Chat GPT, Frase, and Bard to create readable and meaningful content. Whether you need a Virtual Assistant, Technical Support Specialist or a Content Writer, let me be your go-to freelancer.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support Plugin
    SEO Content
    Project Management
    Office 365
    WordPress
    Administrative Support
    Virtual Assistance
    Customer Support
    Online Chat Support
    Tech & IT
    Technical Support
  • $20 hourly

    • 5.0/5
    • (7 jobs)
    I am an Expert in: o Microsoft 365 Commercial o Microsoft Office 365 Tenant Administration o Exchange online Administration o Mail Flow o Outlook Issues o OneDrive, Office applications Installation, Activation, and troubleshooting o SharePoint online Administration o Teams Administration o Data Migration of Office 365 Administration o User Profile Management °Customer success and Technical Support o Microsoft Windows Am an Outstanding Cloud Technical Support Engineer in Microsoft 365 and Azure that is result-oriented, analytical, and resourceful, with an unwavering focus on organizational goals and targets. Using my technical troubleshooting and problem-solving skills in cloud technology to add commercial value to my organization's corporate goals.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Microsoft Exchange Online
    System Configuration
    Hardware Troubleshooting
    Microsoft Windows PowerShell
    Microsoft Windows
    Microsoft Active Directory
    Communication Etiquette
    Incident Management
    Email Communication
    Technical Support
    Customer Service
    English
    Online Chat Support
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