Hire the best Email Support Freelancers in Alimosho, NG
Check out Email Support Freelancers in Alimosho, NG with the skills you need for your next job.
- $15 hourly
- 4.9/5
- (11 jobs)
Skilled Cloud Computing Engineer, has exceptional development ability and extensive knowledge of Cloud Computing Technology has excellent analytical and problem-solving skills and a strong ability to work with minimal supervision I am a well-organized, detail-oriented person, trustworthy, and very professional when working. I have vast experience in customer support. I love making customer experiences more positive and create a better brand reputation for the organization I work with.
Email Support
US English DialectBritish English DialectTroubleshootingCustomer SupportIncident ManagementProduct KnowledgeBug ReportsTime ManagementCommunication EtiquetteTicketing SystemCustomer Support PluginTechnical SupportZendesk - $15 hourly
- 5.0/5
- (12 jobs)
PERSONAL STATEMENT Diligent and professional customer service personnel with years' of experience in call center operations, supervisory roles and currently seeking to work with your dynamic team to make a positive difference with the customers you support and also deliver superior service.
Email Support
Customer ServiceComputer SkillsMicrosoft WindowsMicrosoft AzureMicrosoft OfficeTechnical SupportOffice 365Computer ScienceCall Center Management - $15 hourly
- 5.0/5
- (5 jobs)
I am a Microsoft 365 Technical Support Specialist, Virtual Assistant, and Customer Service Professional with years of experience helping businesses resolve tech issues, optimize workflows, and deliver exceptional service. Here’s how I can help YOU: ✔ Microsoft 365 Support: Troubleshoot Exchange, SharePoint, Teams, and OneDrive issues fast, so your team stays productive. ✔ Virtual Assistance: Handle email management, scheduling, data entry, and documentation with precision and efficiency. ✔ Customer Service: Provide polite, prompt, and solution-focused support via email, chat, or phone, keeping your clients happy. I thrive on solving problems before they slow you down and love turning tech chaos into calm. Let’s chat about how I can support your business! Why work with me? ✅ Quick Resolutions: 90% of technical issues solved on first contact. ✅ Detail-Oriented: Flawless admin support to keep your operations smooth. ✅ Client-First Mindset: Your success is my priority, responsive, proactive, and professional.
Email Support
Microsoft 365 CopilotMicrosoft OfficeMicrosoft Exchange OnlinePhone SupportCustomer ServiceTechnical Support - $10 hourly
- 0.0/5
- (0 jobs)
Hi, I’m Bukola Kolawole—a passionate and professional Customer Service Advisor with a strong ability to handle customer inquiries, resolve issues, and create positive experiences through excellent communication. With a calm, patient, and friendly approach, I help customers feel heard and supported across email, live chat, and phone calls. I’m quick to learn new tools, adapt to different systems, and stay organized even under pressure. Here’s what I can offer: • Prompt and polite responses to customer inquiries • Efficient problem-solving with empathy and care • Clear documentation and follow-up • Support with CRM systems, email handling, and data entry • A reliable, remote-ready work ethic I’m excited to work with businesses that value great customer relationships and need someone dependable on their support team. Let’s talk about how I can help you delight your customers.
Email Support
Time ManagementCommunication SkillsData EntryResolves ConflictOnline Chat SupportLeadership SkillsCustomer ServiceMarketingFreelance MarketingBranding & MarketingDesktop Publishing - $6 hourly
- 5.0/5
- (1 job)
I’m Ozioma, a seasoned Customer Service Specialist with over 6 years of proven success delivering exceptional customer support tailored to your business goals. I help brands build trust, increase loyalty, and elevate customer satisfaction—achieving up to 95% CSAT ratings across diverse industries including SaaS, eCommerce, fintech, health tech, and more. 🔧 My Strengths Include: ✅ Customer-Centric Communication: Empathetic, clear, and solutions-focused ✅ Multi-Channel Support: Email, live chat, phone, and social media ✅ Admin & VA Tasks: Email management, appointment scheduling, data entry, reporting ✅ CRM & Tool Expertise: Zendesk, Gorgias, Intercom, HubSpot, Zoho, Trello, Slack & more ✅ Seamless Integration: Quick to learn your systems and adapt to your workflow 🏆 Proven Results: ✔ Consistently delivered 95%+ customer satisfaction scores ✔ Enhanced customer retention through empathetic and strategic support ✔ Praised by clients for reliability, professionalism, and brand representation If you're seeking a dependable, experienced, and tech-savvy customer support pro who can hit the ground running and represent your business with excellence—let’s connect! 📩 Click “Invite to Job” or “Hire Now” and let’s deliver service that your customers will rave about.
Email Support
Property ManagementSaaSAnswered TicketCommunication EtiquetteCustomer ExperienceCustomer SupportCustomer SatisfactionOnline Chat SupportProduct KnowledgeEcommerce SupportCustomer RetentionEcommercePhone CommunicationCustomer Service - $4 hourly
- 0.0/5
- (0 jobs)
Hi, I’m Aminat, a detail-oriented Customer Support Virtual Assistant with experience in handling emails, chats, and order processing for businesses. I specialize in providing friendly and professional customer service to ensure smooth communication between brands and their customers. ✅ Managing customer inquiries via email & chat ✅ Processing orders, tracking shipments, and handling refunds ✅ Updating customer records and organizing support tickets ✅ Providing timely and professional responses to improve customer satisfaction I have a strong background in customer communication and problem-solving. I’m also comfortable using support tools like [mention any tools: Zendesk, Freshdesk, etc.]. Looking for a reliable VA to assist with customer service? Let’s chat!
Email Support
Phone CommunicationProblem SolvingOrder ProcessingCommunication SkillsActive ListeningCustomer Service - $4 hourly
- 0.0/5
- (0 jobs)
I’m a Customer Service Representative and Virtual Assistant passionate about providing excellent support and efficient administrative assistance. Whether you need help managing customer inquiries, organizing schedules, or handling emails, I can assist. I have experience in customer service, data entry, appointment scheduling, and CRM management. Professionalism and clear communication are my priorities—let’s stay connected!
Email Support
Data EntrySchedulingShopifyProblem SolvingArticle WritingCustomer SatisfactionOnline Chat SupportTeam ManagementPhone CommunicationCommunication EtiquetteVirtual AssistanceCustomer Service - $20 hourly
- 0.0/5
- (0 jobs)
Hi, I’m Janet Sylvester, a dedicated customer service professional with a strong background in Mass Communication and extensive experience in customer engagement and administrative support. My journey in this field has equipped me with skills that allow me to manage client interactions effectively, resolve issues efficiently, and enhance overall customer satisfaction. My experience in customer service has honed my ability to communicate clearly, handle inquiries with professionalism, and build strong relationships with clients and stakeholders. I excel at managing customer expectations, troubleshooting issues, and ensuring a seamless service experience. My Top Skills: 1. Customer Support & Relationship Management 2. Problem-Solving 3. Time Management & Multitasking whilst maintaining service quality What sets me apart is my proactive approach, empathy, and attention to detail. I anticipate customer needs, identify pain points, and offer solutions that enhance customer experience. My experience at Allianz Nigeria Insurance, where I manage customer inquiries across telephone, email, social media, and web platforms, has honed my ability to handle diverse requests efficiently. Additionally, my proficiency with CRM tools such as Zendesk, Freshdesk, and Zoho has enabled me to maintain and enrich customer databases while ensuring seamless follow-up on requests,enquiries and complaints. In my previous roles, I have demonstrated my ability to provide support across various customer touch points.I believe these experiences, combined with my strong communication, interpersonal, and analytical skills, make me a strong fit for any customer service role. At Heritage Bank, I successfully managed over 50 customer interactions daily, contributing to a 25% increase in customer retention through personalized service. Additionally, I was able to reduce first response time by 21% and boost upsell rates by 15%. These achievements reflect my commitment to delivering consistent, high-quality customer support and my ability to meet and exceed expectations. If you’re looking for a reliable and customer-focused professional to strengthen your service team and improve client satisfaction, I’d love to connect.
Email Support
Customer SupportActive ListeningCRM SoftwareProblem SolvingCommunication SkillsPhone CommunicationTechnical SupportCustomer ServiceComplaint ManagementOnline Chat Support - $25 hourly
- 0.0/5
- (0 jobs)
I'm a developer experienced in building Cryptocurrency Wallet, To-do Apps, profound knowledge in solidity, DApps and web3 js for small and medium sized businesses. Contact me for your services and most importantly, regular communication is a priority to me.. let's keep in touch.
Email Support
Expense ReportingProject ManagementTravel ItineraryData EntryGoogle SlidesGoogle CalendarCommunication SkillsVirtual AssistanceCrypto Wallet DevelopmentExcel FormulaMicrosoft AccessFull-Stack DevelopmentBlockchainBlockchain Development - $10 hourly
- 0.0/5
- (0 jobs)
Need a reliable customer support expert? I am here to help With over 5 years of experience in customer service, I excel at managing inquiries, resolving issues, and ensuring customer satisfaction. I am skilled in Shopify, handling dropshipping accounts, addressing shipping delays, and processing refunds. What I do -Quickly learn your products and processes to offer accurate support -Use CRM tools like Freshdesk, HubSpot, Zendesk, and Intercom for smooth communication -Turn routine interactions into positive experiences that build loyalty Skills & Expertise -Managing customer interactions via live chat, email, and phone -Expertise in CRM tools for tracking inquiries, customer feedback, and providing timely responses -Active listening and effective communication to resolve concerns and build positive relationships -Knowledge of E-Commerce platforms like Shopify, ensuring smooth order management and tracking -Strong problem-solving abilities to handle complex issues and escalate them appropriately -Time management skills to prioritize inquiries and handle multiple cases simultaneously Why Hire Me? _5 years of experience delivering high-quality customer service across various industries -Strong background in eCommerce, especially Shopify and dropshipping management -Ability to quickly adapt to your company's workflow and processes -Focused on creating long-term customer loyalty through exceptional service -Available to collaborate with your team to implement best practices and optimize workflows -Flexible and adaptable to different time zones and schedules Let’s discuss how I can help improve your customer support experience and keep your customers happy. Please, feel free to reach out
Email Support
Product KnowledgeCustomer SatisfactionCustomer Relationship ManagementActive ListeningTime ManagementComplaint ManagementOnline Chat SupportResolves ConflictPhone SupportCommunication SkillsInterpersonal SkillsCustomer CarePhone CommunicationCustomer Service - $5 hourly
- 0.0/5
- (0 jobs)
Hi, my name is Bestman. I am a talented and versatile Customer Service Representative. I also have relevant experience in project management, admin support, and IT support. I have honed my skills on Microsoft Outlook, Shopify, Microsoft Teams, Slack, Processmaker, and Google Drive. I have strong managerial skills from working as a customer care representative in a financial institution and as a team lead corporate operations Access bank plc. I specialize in business development, Product specification and growth as well as establishing and building customer relationships. I have a wealth of experience in helping business owners to unlock their brands full potential through its relationship with its customers. I believe that the key to good customer service is being able to empathize with your customers. I know how frustrating it can be when you need help and feel like no one is listening to you—and I know how much better it feels when someone hears you out and gives you a perfect answer to your queries. Additionally, I have good people skills and excellent work ethics based on professionalism, discipline, diligence, and integrity. Best of all, I am a quick learner. These skills have come in handy in helping small and medium enterprises improve their workflow efficiencies. The key takeaway is that I have the expertise to help you manage people and projects efficiently so you can focus your company resources and effort on scaling your business.
Email Support
Appointment SchedulingCustomer Information Control SystemCustomer Experience Management SoftwareCustomer CareCall SchedulingCall Center ManagementCommunity ManagementPhone CommunicationCustomer Service - $7 hourly
- 0.0/5
- (0 jobs)
MY H OBBY Reading Listening to music Traveling ABOUT ME I am a qualified and professional virtually assistant, I help business owners handle their administrative task while they focus on what matters. My attention to details is top-notch, I'm good at following instructions.
Email Support
Email ManagementZendeskAppointment SettingCustomer ExperiencePhone SupportOnline Chat SupportLead GenerationProblem ResolutionCustomer ServiceTime ManagementCommunication EtiquetteCold Calling - $5 hourly
- 0.0/5
- (0 jobs)
Hello, I'm Edith , a skilled and results-driven Virtual Assistant with over 4 years of hands-on experience in appointment setting, e-commerce virtual assistance, and customer support. I specialize in supporting busy executives, entrepreneurs, and e-commerce businesses by handling day-to-day tasks efficiently and accurately, allowing you to focus on what matters most in your business. I am passionate about providing exceptional service and pride myself on my attention to detail, professionalism, and client satisfaction. I always aim to exceed expectations by streamlining processes, improving communication, and driving operational efficiency. Projects & Achievements: 1. Managed Appointment Scheduling for a Corporate Firm: Organized and scheduled meetings and appointments for over 20 executives, improving meeting efficiency and reducing scheduling conflicts by 35%. 2. E-commerce Virtual Assistance for a Growing Shopify Store: Assisted with product listings, order fulfilment, and customer queries, helping the business scale its operations and achieve a 20% increase in sales over six months. 3. Customer Support for an Online Retailer: Provided outstanding phone and email support, achieving a 95% customer satisfaction rating and improving response times by 40%. My Expertise Includes: ✅- Appointment Setting & Scheduling: Efficiently managing appointments, bookings and calendar coordination to ensure you stay organized and productive. ✅- Customer Support: Handling customer queries through phone, email, and live chat to ensure your customers feel heard and valued, contributing to better client retention and brand loyalty. ✅- E-commerce Virtual Assistance: Supporting your online store with order processing, inventory management, product listings, and customer inquiries, helping you run your business seamlessly. ✅- Data Entry & Management: Precise and timely data entry, ensuring accurate management of business information and operations. ✅- Administrative Support: Managing various admin tasks such as file organization, project coordination, inbox management, and more to keep operations smooth. ✅- Calendar Management: Organizing meetings, appointments, and events to optimize your time and keep you on schedule. My Key Skills and Proficiencies: - Customer Support: Phone, email, and chat support to enhance customer relationships. - Appointment Scheduling: Streamlining booking processes and calendar management. - Data Entry: Accurate and detailed input of important information. - Project Coordination: Ensuring timely execution and monitoring of project tasks. - E-commerce Assistance: Handling product listings, inventory, and orders. - Administrative Support: Ensuring smooth daily operations through organization and time management. - Why Choose Me? - I am committed to providing the highest level of support for your business. Here’s what sets me apart: - Proven Track Record: With over 4 years of experience, I have a strong understanding of e-commerce operations, customer service, and virtual assistance. - 100% Client Satisfaction: I take pride in delivering top-quality work, ensuring that all tasks are completed accurately, on time, and to your satisfaction. - Flexible and Reliable: I am adaptable, always ready to take on new challenges and capable of working in dynamic and fast-paced environments. - Strong Communication Skills: I maintain clear, professional, and prompt communication, keeping you informed every step of the way. - Time Management and Organizational Excellence: I am adept at managing multiple tasks simultaneously and ensuring that deadlines are met, even in high-pressure situations. - Certifications: - Certified E-commerce Virtual Assistant - Certified Customer Service Professional - Google Workspace Proficiency Tools I Use: - Project Management: ClickUp, Asana, Monday.com, Trello. - Communication: Slack, Zoom, Google Workspace (Docs, Sheets, Gmail, Calendar). - Appointment Scheduling: Calendly. - Customer Support: Zendesk, Fresh-desk, Tawk.to, and similar platforms. - E-commerce Platforms: Shopify, WooCommerce, and other e-commerce tools. - If you're looking for a reliable, detail-oriented, and experienced Virtual Assistant who can streamline your operations, enhance customer experiences, and manage your e-commerce tasks efficiently, I’m here to help. Let’s discuss how I can contribute to your business success. Hire me today, and let’s get started.
Email Support
Data EntryProject ManagementEmail ManagementCalendar ManagementZendeskChatGPTAppointment SettingCustomer SupportCommunicationsAdministrative SupportVirtual Assistance Want to browse more freelancers?
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