Hire the best Email Support Freelancers in Ikeja, NG

Check out Email Support Freelancers in Ikeja, NG with the skills you need for your next job.
Clients rate Email Support professionals
Rating is 4.7 out of 5.
4.7/5
based on 165 client reviews
  • $40 hourly
    Microsoft Certified Trainer (MCT)| Microsoft 365 Subject Matter Expert | Tier 2 Support Engineer | Cloud Administrator| IT Support Specialist | Dynamics 365 CRM| SharePoint Online - OneDrive for Business | Zendesk Administrator | Pipedrive
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Technical Support
    Product Knowledge
    Microsoft Teams
    Microsoft Exchange Online
    Email Communication
    Microsoft SharePoint Administration
    Communication Etiquette
    Customer Support
    Microsoft Active Directory
  • $15 hourly
    Interpersonal Communication Ability to Diagnose Problems Adaptable and Flexible Leadership and Team Management Ability to Work Under Pressure Analytical Thinker Decision and Time Management Attention to Detail
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Critical Thinking Skills
    Customer Support
    Microsoft Azure
    Database Administration
    Microsoft Windows
    Technical Support
    Troubleshooting
    Scriptwriting
    Information Technology
    English
    Microsoft SharePoint
  • $10 hourly
    With over 2years of ACTIVE experience, I am a dedicated, capable and passionate Virtual Assistant. I have a friendly aura, I am highly organized and I am able to handle multiple inquiries under pressure. I provide unique and exceptional service that guarantee growth and development for businesses and myself when hired. I enjoy learning new software, systems, and embracing change. Innovation and growth is my happy place, and I see it as a form of creativity. I want to learn the overall big picture of your business and understand your pain points. I excel at identifying ways I can assist the parts of your business that bring you less joy so that you can focus on the areas that energize you and move your business forward Skills: Photography and Graphic Designing: Canva, Light Room, Stencil, and Crello. Calendar Management: Google calendar, Simplybookme and Calendly Project Management: Canvas, Slack, Trello, Asana, Zoom, Skype. Marketing: Active Campaign and Mail Chimp. Presentation: Power Point and Google slides. Google workspace: Gmail, Google Chat, Google Meet, Google Slides, Google Drive, Google Sheet, Google Docs, Google Forms, Google Translate. Microsoft packages: Microsoft Excel, Microsoft Word, Microsoft Power Point, Microsoft Teams, Microsoft OneNote, Microsoft OneDrive Make me your go-to-guy for all your customer service and virtual assistant needs.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Chat Support
    Phone Support
    Order Processing
    ActiveCampaign
    Microsoft Excel
    Typing
    Google Slides
    Scheduling
    Accuracy Verification
    Microsoft Word
    Writing
    Data Entry
    Google Sheets
    Google Docs
    Microsoft PowerPoint
  • $8 hourly
    Is your Customer Support Agent a tech-savvy individual who can understand your customers' needs and provide a top-notch service? Do you desire to convert your customers into Loyal Fans and Brand Ambassadors? I am an Expert Customer Support Specialist with over 3 years of supporting E-commerce brands, Health Tech, NonProfits, and other corporate organizations and ensuring customers have a seamless experience. I love helping customers make informed decisions regarding their purchases or subscriptions. I am Skilled at increasing Customer Loyalty, Improving Customer Retention, and building Brand Recognition with a “WOW” customer service experience. My key priority is to support busy entrepreneurs and businesses and handle the customer support department. I contribute to the organization's success by creating new customer support processes or improving existing ones. My Key Skills include: 💎Customer Service 💎Customer Onboarding and After- Sale Support 💎Data Entry 💎Email, Phone and Chat Support 💎Creating customer support templates (macros) I am highly proficient at the use of these tools: Zendesk, Hubspot, FreshDesk, Gorgias, ReAmaze, LiveChat, Helpscout, Google Workspace, Microsoft Office tools, Zoom, Skype, Canva, Trello, Asana, HelpDocs, Slack, Discord, OpenPhone, AirCall, ReCharge, Google Translate, DeepL, e.tc. I am a reliable and highly skilled professional who can help you with your customer support needs. I am committed to delivering high-quality work that exceeds your expectations and enables you to grow your business. Thank you for considering me for your Customer Support projects! Let's hop on a call soon to discuss your Customer Support needs🙂 Cheers, Osas
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Inbound Inquiry
    Intercom
    Ecommerce Support
    Customer Satisfaction
    Customer Experience
    Customer Onboarding
    Order Tracking
    Product Knowledge
    Online Chat Support
    Customer Service
    Customer Support
    Shopify
    Zendesk
    Gorgias
  • $10 hourly
    I am an IT professional with over seven years of experience in providing practical expertise in technical support, systems administration, Microsoft 365 administration, technical support and network administration. A resourceful problem solver with comprehensive knowledge and application of systems administration, cloud infrastructure, deployments, and tailor-made solutions based on needs assessment. I have been involved in O365 deployments and support viz user-account administration, setting up and managing teams, data loss prevention strategies, and administration of Exchange Online and SharePoint. I have an in-depth knowledge of remote support management/monitoring applications and Incidence Management tools such as Autotask PSA, Anydesk, TeamViewer, Datto RMM, Jira, SolarWinds Web helpdesk and Jira. I am passionate about providing support that meets clients' business needs for enhanced efficiency, productivity, and overall profitability. The projects I completed with the two previous clients I worked with earned me 5-star ratings and commendations. They include "...Kenneth was a pleasure to work with and picked up the role very quickly. Nothing was ever too much trouble and would adjust to any feedback provided. Hopefully we can work with Kenneth again in the future..." and "...You did a great job, Kenneth! Keep it up!..." The job roles were - IT Helpdesk Executive and IT Technical Support. I look forward to helping clients achieve their objectives by adding value using my skillset and technical experience. Thank you.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    System Administration
    Technical Support
    Customer Service
    Incident Management
    Troubleshooting
    Microsoft SharePoint Administration
    Office 365
    Microsoft Active Directory
    Ticketing System
    Network Security
    Microsoft Windows
    Network Administration
  • $20 hourly
    I'm a great communicator and good with problem solving, with a 3 year working experience in Technical support.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Email Communication
    System Configuration
    Product Knowledge
    Customer Support
    Hardware Troubleshooting
    Technical Support
  • $10 hourly
    Greetings!👋 I'm Linda, a versatile Virtual Assistant and Customer Service Rep with over a decade of experience in customer service, phone support, email management, live chat support, and CRM mastery, I'm here to streamline your tasks and enhance customer interactions and satisfaction in the real estate and healthcare industries. If you're seeking a dedicated Virtual Assistant who excels in customer service, is knowledgeable and efficient and who brings a fresh perspective to every task, look no further! I excel in providing a customized experience and exceeding expectations. I also manage database to make sure the information in the database is up to date, relevant and properly organized and intuitive to analyze. 💬 Why Choose Me? As a dynamic problem-solver, I bring reliability, commitment, and a proactive approach to every project. My extensive background includes managing customer relationships, delivering excellent phone support, providing top-notch email support, and navigating live chats seamlessly. Empathetic listening, a knack for quick learning, and a willingness to do everything to ensure customer satisfaction also make me a perfect fit for you. This reminds me of an interaction I had with a customer years ago. When Emily, an entrepreneur who had recently moved to Lagos wanted to send some parcels to her sister in the US, I attended to her, processed her shipment, and told her that the shipment would be delivered in 5 -7 days. Nevertheless, I gave her my phone number. I was surprised to receive her phone call on the 7th day asking me to track the shipment from my end, which I did. The shipment was still with the US customs. Discouraged but determined, Emily shared her disappointment with me. Sensing the opportunity to create a positive experience, I apologized for what happened and promised to look into it, then took Emily's contact information and assured her that would do everything possible to make sure that the package was delivered in 2 days. I went the extra mile, making the necessary calls to escalate the issue and get it resolved. After 2 days of relentless efforts, the parcel got delivered. Excitedly, Emily called to share the good news and also shared her delightful experience on social media. Word spread and the company gained a reputation for exceptional customer service. The story doesn't end there. Emily became a loyal customer and friend, recommending the company to friends and family. Others, drawn by the positive reviews, started patronizing the business. As time passed, the business not only survived but thrived in the competitive market. The tale of Emily illustrates the profound importance of exceptional customer service in building lasting connections and fostering business success. And that is what I offer you. 🔧 Skill Set: ▪️General Virtual Assistance ▪️Customer Service ▪️Data Entry ▪️Phone Support ▪️Community Management ▪️General Research Services ▪️Digital Project Management ▪️Social Media Marketing ▪️Sales and Business Development ▪️Email Management ▪️Live Chat Support ▪️CRM Proficiency ▪️Interpersonal skills ▪️Administrative tasks ▪️Excellent communication Working Tools: ▪️Zoho Desk ▪️LiveChat ▪️LiveAgent ▪️ Hiver ▪️Freshdesk ▪️ Hootsuite ▪️Hubspot ▪️Slack ▪️Excel ▪️Clickup ▪️Zendesk ▪️Asana ▪️Email Notes ▪️Intercom ▪️Google Workspace ▪️Microsoft Teams ▪️Typeform *Spreadsheet 🚀 Let's Boost Your Business! Let's collaborate to unlock new levels of productivity and satisfaction for your business. With a flexible schedule, I am available for 40 hours per week, ready to contribute my expertise to your project's success. ✉️ Message me now, and let's embark on a journey towards optimized efficiency and delighted customers. I'm here to make your workload lighter and your business brighter! 🚀
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Writing
    Social Media Management
    Healthcare Management
    Customer Onboarding
    Online Chat Support
    Administrative Support
    Data Entry
    Customer Service
  • $7 hourly
    Welcome! Are you a busy professional seeking a trusted partner to streamline your operations and elevate your productivity? Look no further – your search ends here! With over 5years of hands-on experience, I am your reliable virtual assistant committed to delivering exceptional administrative support tailored to your needs. My primary goal is to boost your efficiency and allow you to focus on your core objectives. Throughout my career, I've honed my skills in project management, calendar, file, email, Wordpress management, travel planning, and a plethora of administrative tasks. My secret sauce lies in my ability to optimize workflows and ensure seamless operations, earning accolades for my reliability and organizational prowess. AREAS OF EXPERTISE: 🔹 Project Management 🔹 Calendar Coordination 🔹 Drafting of Organisational Standard Operation Procedures (SOPs) 🔹 Personal & Business Administration 🔹 Email Management & Correspondence 🔹 Lead Generation 🔹 Market & Internet Research 🔹 Database Management (including data scraping & entry, web research, LinkedIn sourcing) 🔹 Cold Calling & Appointment Setting 🔹 Impeccable Customer Service 🔹 Editing & Proofreading 🔹 Meeting Coordination & Minutes Preparation 🔹 Executive/Team Schedule Optimization 🔹 Basic Video Editing using Capcut 🔹 Basic Graphic designing and bulk creation of video content using Canva Proficient in a wide array of tools and software, like Microsoft Office and Google Workspace, as well as specialized platforms such as Asana, Trello, and Monday.com, Freshdesk. Canva, WordPress, Mailerlite, etc I'm always eager to adapt to new tools to seamlessly integrate with your workflow. Let's collaborate to propel your business to new heights! Reach out today, and let's embark on a journey of enhanced productivity and success together. I look forward to exceeding your expectations and delivering results that drive your business forward! Your satisfaction is guaranteed! 💯
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Video Editing & Production
    Data Entry
    Executive Support
    Online Research
    Communications
    Problem Solving
    Editing & Proofreading
    Lead Generation
    Travel Planning
    File Management
    Calendar Management
    Virtual Assistance
    Administrative Support
    Appointment Scheduling
  • $5 hourly
    Feeling Overwhelmed by Your To-Do List? Imagine a world where you can reclaim your time and focus on what truly matters in your business. That's where I come in! I'm your one-stop shop for virtual assistance, specializing in both GoHighLevel, email marketing and general tasks to supercharge your productivity. Let's ditch the endless tasks and skyrocket your success together! Whether you need a mastermind for email marketing or a reliable assistant to handle daily operations, I'm here to streamline your workflow and transform your busy schedule into a productive dream. ✨ Here's a taste of what I can do for you: Email Marketing Magic: Craft captivating email campaigns that drive results. Say goodbye to low open rates and watch your subscriber engagement soar! GoHighLevel Guru: Unlock the full potential of this powerful platform. From automation workflows to seamless project management, I'll be your GoHighLevel hero! ‍♀️ Your Time-Saving Superhero: Delegate those time-consuming tasks and free yourself to focus on what matters most. I'll handle scheduling, data entry, research, and more! ⏰ Content Creation Champion: Fuel your content marketing with engaging blog posts, website copy, and social media content that resonates with your audience. ✍️ Ready to take control of your time and achieve more? Let's chat about how I can tailor my services to your specific needs. I offer a free consultation to discuss your goals and see how I can be the perfect fit for your business!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Entry
    Scheduling
    Email Deliverability
    Email & Newsletter
    Appointment Setting
    Calendar Management
    Email Communication
    Mailchimp
    Email Copywriting
    Email Campaign Setup
    Email Automation
    Klaviyo
    Lead Generation
    Email Marketing
  • $8 hourly
    Are you struggling to keep up with the demands of running your Airbnb venture? Finding a highly profitable property for your listings can be challenging in today's competitive market. But fear not – I am here to provide the solution. As an experienced Airbnb arbitrage specialist and property manager, I specialize in identifying high occupancy rate properties, conducting market analyses, ensuring compliance with regulations, and finding properties with no HOA restrictions. With extensive experience in both physical and virtual property management, I have effectively handled properties in various locations, I specialize in uncovering highly profitable properties and managing them to ensure optimal returns. From conducting market analyses to implementing effective pricing strategies, I handle every aspect of your Airbnb Aarbitiage business with precision and care. SKILLS: ✅Property Identification: Utilize my expertise to identify highly profitable properties suitable for Airbnb listings. ✅Market Analysis: Conduct thorough market analyses to ensure optimal pricing and positioning of your listings. ✅Regulatory Compliance: Ensure compliance with local regulations, permits, and licenses to avoid any legal issues. ✅Listing Optimization: Optimize your Airbnb listings to attract more guests and maximize booking rates. ✅Property Management: Handles all aspects of property management, including guest communication, check-ins, and maintenance. ✅Pricing Strategies: Implement effective pricing strategies to maximize revenue and occupancy rates. ✅Guest Satisfaction: Ensure exceptional guest experiences to drive positive reviews and repeat bookings. ✅Customer Service: Exceptional customer service skills, providing prompt and professional support to guests, resulting in positive reviews and repeat bookings. ✅ Communication: Strong command of the English language, enabling effective communication with clients worldwide. ✅Organization: Highly organized and detail-oriented, efficiently managing multiple tasks and priorities. ✅Technology Proficiency: Proficient in property management software, online platforms (Airbnb, VRBO, Booking.com), and various productivity tools. TOOLS: ✅Airbnb ✅VRBO ✅Furnished Finder ✅Booking.com ✅AirDNA ✅Excel ✅Hospitable ✅Slack ✅Zillow ✅Google Map ✅Zoom ✅Zendesk ✅Expedia ✅Zoopla Are you ready? Send me a message, Looking forward to speaking with you. PS:References: Available upon request.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Property Management
    Market Research
    Lead Generation
    Communication Skills
    Calendar Management
    Executive Support
    CRM Software
    Appointment Scheduling
    Customer Service
    Google Workspace
    Customer Support
    Administrative Support
    Sales
    Cold Calling
  • $10 hourly
    Are you dealing with difficult customer service situations and feeling the pressure to keep consumers satisfied? I understand your frustration and am here to help. With over seven years of experience in inbound, outbound, and social media interactions, I specialize in tackling customers' problems head-on. My Upwork Skill Certification speaks much about my customer service experience. I focus on your client's needs by using a client-centric approach, empathy, and excellent communication skills. I constantly seek improvement and am keen to adapt and grow with your organization. My knowledge extends to tools such as Salesforce, allowing personalized consumer interactions. Additionally, I possess deep insights into the banking industry, ensuring tailored solutions for your specific needs. Core Competencies: Customer Retention Multichannel Support (Email, Phone, Live Chat) Social Media Engagement Empathy and Conflict Resolution Problem-Solving Impeccable Communication Multitasking Accurate Data Entry Proficient in Tools: Salesforce Instagram Facebook Twitter Sprout Social Are you ready to enhance your overall customer service experience? Let us make it happen together. Whether it's increasing customer satisfaction, optimizing communication channels, or resolving problems quickly, I'm here to help you every step of the way. Please send me a direct message now to get started on your project.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Onboarding
    Social Customer Service
    Voice-Over Recording
    Voice Acting
    Voice-Over
    Translation
    Voice Recording
    Data Entry
    Market Research
    Administrative Support
    Customer Retention
    Customer Service
    Phone Support
    Online Chat Support
  • $20 hourly
    Microsoft 365 technical support engineers are IT professionals who assist businesses and individuals with troubleshooting and resolving technical issues related to Microsoft 365 applications and services. Their main responsibilities include: Providing technical support: Identify and resolve technical issues that users encounter while working with Microsoft 365 applications set up for their organization. Responding to user inquiries: Responding to user inquiries through email, phone or chat, providing prompt and thorough information and instruction regarding Microsoft 365 applications. Troubleshooting: Microsoft 365 technical support engineers use their analytical and troubleshooting skills to diagnose and resolve technical issues, ensuring that systems run smoothly and efficiently. Escalating issues: When issues are not resolved, escalate them to higher-level technicians for further investigation. Documenting solutions: Document solutions for technical issues for future reference and troubleshooting, making it easy for new team members to learn from previous incidents. Collaborating with teams: Work closely with other IT teams to coordinate and execute projects and implement new Microsoft 365 applications and services. Providing training and support: Provide training and support to users, ensuring they understand and can effectively utilize Microsoft 365 applications. Keeping up-to-date: Keep up-to-date with the latest technology trends and updates, updates to Microsoft 365 and work to develop new skills and knowledge to improve effectiveness on the job.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Microsoft Active Directory
    Cisco
    Phone Communication
    Time Management
    Office 365
    Technical Project Management
    Tech & IT
    Technical Support
    Phone Support
  • $20 hourly
    ⭐Your emails deserve to be seen! ⭐ I'm an expert in email deliverability and can help you craft winning campaigns. I can help your emails reach inboxes and drive results. Let's connect and unlock the power of email marketing. 🏆Struggling to develop impactful email campaigns that resonate with your audience and drive results🏆 ✅I design and execute email strategies that align with your specific business goals – from welcome sequences to win-back campaigns. 🏆 Your emails reach the wrong people or fall flat with generic messaging.🏆 ✅Segmentation and Personalization: Using advanced techniques, I ensure your messages are tailored to the right recipients at the right time, leading to increased engagement and conversions. 🏆Unsure what elements are working or not working in your email campaigns. 🏆 ✅ I'm a data-driven expert who utilizes A/B testing to refine email components, like subject lines and calls-to-action, to optimize click-through rates, conversion rates, and overall campaign effectiveness. 🏆Lost in a sea of email marketing data without clear insights for improvement. 🏆 ✅ I provide clear and actionable reports on every campaign, allowing you to track key metrics and continuously improve your email marketing strategy. 🏆Worried about emails landing in spam folders or facing deliverability issues. 🏆 ✅My expertise ensures adherence to best practices, protecting your sender reputation and guaranteeing your emails reach inboxes, not spam folders. 🏆Unsure which email marketing platform best suits your needs. 🏆 ✅I'm proficient in Various platform. I'll tailor my approach based on your existing tools and preferences. Email Marketing Platforms I work on: ✔️Keap ✔️ Mailchimp ✔️ Klaviyo ✔️. Gohighlevel ✔️ Sendinblue ✔️ HubSpot ✔️ ActiveCampaign ✔️ ConvertKit ✔️Malerlite ✔️ Zoho Campaigns ✔️ SendGrid ✔️Getresponse "Adeyemo consistently demonstrates exceptional efficiency and expertise. She possesses a deep understanding of what a high converting emails should look like and consistently goes above and beyond expectations. She organized and timely approach is invaluable, and he has a remarkable ability to grasp the desired aesthetic. I highly recommend Adeyemo for his outstanding service." - Client. Here is thoughts of my clients about me _______________________________________________________________ "Thank you for helping me run through mail lite, setting up some condition and understanding some of the things you can't learn alone. Appreciate your help!" Client ⭐Seek a remote professional who combines top-tier expertise and also known for efficiency and professionalism with a results-driven mindset? Let's break performance barriers together.⭐
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Email Management
    Email Marketing Strategy
    Email Testing
    Email Design
    Email & Newsletter
    Mailgun
    MailerLite
    Mailchimp Plugin
    Mailchimp
    Email Template
    Email Campaign
    Email Automation
    Keap
    HighLevel
  • $222 hourly
    Speed: Customer receives a quick response and positive engagement. Multi-channel communication: Customer service is available on multiple platforms like telephone, social media messaging and live chat. Personalized: Customer service is tailored to each customer. Proactive: Answers, such as FAQs and product information, are available without the need to contact the business. Any other needs or desires are anticipated and addressed.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    Virtual Assistance
  • $15 hourly
    Over the last three years, I've been working as a virtual assistant. I have vast experience in using Google Sheet, Google Docs, Facebook and Twitter as marketing tools. I also have expertise in using Microsoft word, proofreading and editing content. I have expertise in Adobe Photoshop editing pictures. I am also good at doing internet research. I'm also a professional Resume and Cover letter writer. I am willing to learn, train, and I am a fast learner. I am seeking for an opportunity where I can enhance my knowledge and skills more. I am positive-minded and believe in continuous learning and improvement. I also believe in getting out of my comfort zone and achieving the best in whatever I do. I am a result-oriented person, entirely dedicated to my work. Teamwork is my best attribute.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Microsoft Excel
    Customer Support
    Task Coordination
    Communications
    Virtual Assistance
    Customer Service
    Editing & Proofreading
    Data Entry
    Administrative Support
    Proofreading
  • $8 hourly
    Experienced C-level Executive Assistant/Project Manager Welcome to my Upwork profile! With over 2 years of dedicated experience in managing critical business projects and processes, I am a results-driven professional offering a unique blend of C-level Executive Assistant and Project Management expertise. Services I Provide: 1. Project Documentation and Management: Specialized in comprehensive project documentation from initiation to completion. Skilled in managing daily vital business projects with a focus on efficiency and effectiveness. 2. SOP Creation and Implementation: Expertise in creating, implementing, and automating Standard Operating Procedures (SOP) within popular CRMs like Monday, ClickUp, Asana, Trello, Dubsado, and similar platforms. 3. Business Process Optimization: Creation, analysis, and improvement of business processes and workflows for enhanced efficiency. 4. Workflow Building and Automation: Proficient in building automated workflows/boards, including dashboards, automation, and integration. 5. Client Account Management: Skilled in managing client accounts within CRM systems to ensure streamlined communication and satisfaction. 6. Team Task Monitoring and Reporting: Experience in monitoring team tasks, KPIs, and providing insightful reports for informed decision-making. 7. Process Improvement Strategies: Creation and implementation of strategies for continuous process improvement. 8. CRM Training: Conducting team training sessions on CRM usage and best practices. 9. Migration Expertise: Specialized in migration to Monday, Asana, ClickUp, ensuring a smooth transition for enhanced operational efficiency. Key Skills: ⇢ Communication ⇢ Project Management ⇢ Data Collection/Entry ⇢ Workflow Planning ⇢ Time Management ⇢ KPI Management ⇢ Project Analysis ⇢ Teamwork ⇢ Process Improvement ⇢ Email Management ⇢ Customer Service ⇢ IT Support Software Proficiency: ⇢ MS Office ⇢ Google Suite ⇢ Zoom/Teams ⇢ Slack ⇢ Zapier ⇢ Chatgpt ⇢ Trello ⇢ Dubsado ⇢ Asana ⇢ Calendly ⇢ Monday.com ⇢ ClickUp If you are seeking a dedicated professional to help you achieve your organizational goals, I am here to assist you. Please feel free to send me a message, and let's get started on optimizing your business processes! Thank you for considering my profile.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Installation Art
    Email Communication
    Incident Management
    Technical Support
    Customer Support
    Customer Service
    Online Chat Support
    Configuration Management
    Troubleshooting
    Communications
    English
  • $7 hourly
    I'm a fun, adaptable, and analytical human resource and administrative professional in charge of planning and managing assignments to guarantee they're finished on time and on budget. I possess unique time Management, strategic planning, verbal and written communication skills. Also resourceful, detail oriented, ability to work autonomously and show innovative, strong background in Microsoft Office programs, and Database management as well. I've demonstrated my ability to manage both medium and large-scale projects while working with cross-functional teams to get a product to market. Working with both the business and technical teams to transform ideas into effective initiatives is something I excel at. I can plan and allocate resources, create budgets, track project progress, and keep all stakeholders informed throughout the process, all while adhering to your company's goals and vision. Construction, IT, HR, and marketing, as well as finance, development, aviation, and customer service, are all fields in which I have worked. I have the capacity and conflict resolution abilities to handle high-stress circumstances in large, varied groups. Some of my other skills are given here, but they are not exhaustive. I am capable of: *Determine the goals on which a firm should concentrate its efforts and take the necessary actions to guarantee that the organization is capable of achieving those objectives. *Assign responsibilities and communicating expected deliverables, and manage contract relationships with all stakeholders (clients, vendors, and suppliers). *Create a clear project timeline and work plan and manage it. *Prepare budget and keep track of expenditures depending on the extent of work and the resources needed. Let's talk!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Executive Support
    Data Analysis
    Project Management
    Form Completion
    Staffing Needs
    Administrative Support
    Data Entry
    Recruiting
    Virtual Assistance
    Microsoft Excel
  • $8 hourly
    In today's customer service-oriented society, timely, friendly, proactive service stands sought after out to enhance future business growth. My work is not merely to provide services to your institution but to contribute to achieving your organisation's goals and objectives. I am an excellent human capital manager committed to helping head hunt great talents that will grow your businesses and generate increased revenue while providing top-notch customer support for your current and prospective clients. I have a 4-year track record of taking on progressively responsible roles on the field, exceeding objectives and growing the business. Armed With proficiency in both technical and non-technical, I have been assigned managerial roles in; coordinating with a team, ensuring the best performances, issue resolution and target meetings (KPI and SLA). I have experience using Slack, zoom, Trello, Skype, and Teams, and I am sure to quickly adapt to any form of support or administration required of me. I honour a 2-hour response time to any agreement of communication and a 24-hour response time on weekends. I am always available to discuss your project, if you are ready, you can call or message me IMMEDIATELY.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    LinkedIn Recruiting
    Candidate Sourcing
    Sourcing
    Data Entry
    Communications
    Time Management
    Google Docs
    Communication Etiquette
    Interpersonal Skills
    Customer Support
    Customer Satisfaction
    Order Tracking
  • $10 hourly
    I am a young professional skilled in media buying, customer relations management, Brand management, and digital marketing. I possess a bachelors degree in Mass Communication (Public relations & Advertising) alongside an M.sc (in view) with valuable work experience at leading companies, I have garnered some excellent technical skills and a strong desire to excel in my career. My background is Media Communications with a keen interest in Research and business. I am reliable, hardworking and dedicated towards my clients & work. My academic and professional qualifications have earned me various work experiences around customer relations management marketing and media buying. Some of my other significant capabilities include: • Office Applications • Proof reading & Editing • Social media management • Meeting deadlines • Email management • Call handling • Problem solving • Great interpersonal skills • Multi-tasking • Ad posting Look no further! i am what you're looking for.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Customer Satisfaction
    Time Management
    Customer Service
    Phone Support
    Product Knowledge
    Communication Etiquette
    Interpersonal Skills
  • $30 hourly
    Experienced professional with six years in systems administration and remote technical support, consistently achieving goals by fostering teamwork and bridging knowledge gaps. Eager to contribute my skills for the success and advancement of your organization.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Office 365
    Microsoft Windows
    Technical Support
    Microsoft Azure
    macOS
    Remoting
    Microsoft Office
    Active Listening
  • $5 hourly
    Hello, Welcome to my profile. My name is Sharon. I currently provide a number of services for my clients, including document preparation, virtual assist services, customer support services and record keeping. I have a strong interpersonal, communication, problem-solving and decision making skills. I'm a fast learner with high motivation and I have the ability to create a positive impact for your business. Skills: ● Technical support ● Order refund and cancellation ● Proficient in computer Software Systems ● Basic Audio recording ● Phone and email Handling ● Live chat handling ● Research ● Inbound and outbound calls ● Capable of working under time pressure ● Able to read, write and verbally communicate in English ● Decision Making ● Image editing ● Website maintenance ● Blog Update ● Website Redesign Tools: Zendesk Grasshopper FreshDesk Slack Wordpress Airtable Canvas Photoshop Mailchimp Dynamic 365 Zoho Google spreadsheet Google slides Google meet Zoom Excel Skype Figma Adobe XD
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Phone Support
    Online Chat Support
    Social Media Management
    Ecommerce
    Customer Service
    Customer Support
    Email Communication
    Product Knowledge
    Virtual Assistance
    Scheduling
    Data Entry
    Customer Satisfaction
    Administrative Support
  • $5 hourly
    Gideon Unah has over 5 years of experience in assisting top executives. looking for an experienced professional with a demonstrated history of taking Inbound and making Outbound Calls, Paperwork, Excel Expert, Chat Moderator, Appointment Setter and other time-sensitive tasks, then hiring me will be an ideal solution. I have generated - nurtured - and retained dozens of customers for clients in Commerce, Information Technology, Social Networking, Entertainment, Self-Help, Education, and Lifestyle for Industries . I can confidently handle a variety of duties, including: ✅ Virtual Assistant ✅ Calendar Management ✅ Appointment Scheduling ✅ Social Media Management ✅ Email Management and Marketing ✅ Lead Generation and Research ✅ Responding to Customer Inquiries ✅ Email Writing and Follow-ups ✅ File, Folder, and Email Organization ✅ Client Meeting Coordination ✅ Supplier and Customer Communication ✅ Customer Query Handling via Email or Chat ✅Bill Pay and bookkeeping support ✅Coordination of outside contractors How I can help you: - Customer Support through Email, Live Chat, or Phone calls - Develop Healthy Customer Relationship to improve sales and exceed quota. - Promote Customer Loyalty. - Onboard New Customers. - Evaluates and Analyzes Customer Needs - Team Management (I have experience in handling a team consisting of 20 team members) Here are some important tools I use in supporting my customers, - Knowledge Management Tools like One Drive, Google Drive, and Dropbox - CRM Tools and Communication Integration software like HubSpot, Zendesk, Angaza Hub. - End-User Devices like LogMeIn, Google Meet, Zoom and Freshdesk - Data Management tools like : SPSS Statistical Tool and Microsoft Excel The best part about my talent is that I'm a fast learner and can easily learn new skills and work tools required to get the job done. Send me a message and let get started..
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Scraping
    Tech & IT
    Microsoft Excel
    Microsoft Word
    Graphic Design
    IBM SPSS
    Customer Support
    Technical Support
    System Maintenance
  • $7 hourly
    I'm a highly motivated and results-oriented Customer Support Officer with 4+ years of experience, dedicated to delivering exceptional service and building positive customer relationships. I'm skilled in exceeding KPIs, resolving complex issues, and utilizing various tools & platforms to streamline support processes. Expertise: *CUSTOMER SUPPORT: Proficient in resolving inquiries via email, phone, and chat, ensuring timely and accurate solutions. *COMMUNICATION: Excellent written and verbal communication skills, adept at active listening and building rapport with diverse customers. *PRPBLEM-SOLVING: Resourceful and proactive approach to tackling challenges, identifying root causes, and implementing effective solutions. *TECHNICAL SKILLS: Proficient in Microsoft Office Suite, Google Suite, Salesforce, Freshdesk, Zendesk, and social media platforms. *ORGANIZATION AND PRODUCTIVITY: Strong organizational skills, ability to prioritize tasks, and meet deadlines efficiently. KEY ACHIEVEMENTS: **Consistently exceeded KPI targets, including customer satisfaction, issue resolution time, and first-call resolution rates. **Recognized as Employee of the Month four times for outstanding performance and exceeding expectations. **Increased customer satisfaction ratings by 10% during my tenure as a Customer Service Representative. I'm eager to bring my skills and expertise to your team and contribute to your customer success story. Let's discuss how I can add value to your project!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Microsoft Excel
    Communications
    Personal Administration
    Microsoft Word
    Multitasking
    Organizational Behavior
    Time Management
    Microsoft Office
    Communication Skills
    Customer Service
    English
  • $5 hourly
    I am here to assist you achieve your business goals through my Virtual Assistant Services and ranging from √Customer Support √Virtual Administrative Assistance √ Research √Email Support √Social Media Management √Appointment Setter.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Mailgun
    Administrative Support
    Twilio API
    Audio Production
    Email Etiquette
    Personal Development
    Community Management
    Customer Support
    Time Management
    Online Chat Support
    Data Entry
  • $7 hourly
    I am a motivated office professional with proven skills in managing appointments, meetings and events. Able to independently organize resources to smoothly meet routine needs and complete special projects. seeks out opportunities to go beyond basics, improves successes and increase customer satisfaction.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Virtual Assistance
    General Transcription
    Data Entry
    Appointment Scheduling
    Customer Service
    Microsoft Excel
    Inbound Inquiry
  • $20 hourly
    Welcome to my profile! My name is Tobi. Are you running a business, but you’re falling behind on your schedules because of your unfinished daily tasks? Probably finding it difficult to launch a new product or service because you spend all day answering calls and replying emails? Are you unable to dedicate time to your personal self because of overloaded work? Do you need help with tracking and monitoring the progress of the input and output of your business? I am here to take care of those tasks so you can focus on those with higher ROI. Why me? •I have six years of experience working as personal and virtual assistant and customer care officer. • I can work in any time zone and will always schedule around your availability, never misses a TAT. • I am great at multitasking and can work with little or no supervision. • I am always willing to learn and great decision maker. Services I can offer; • Email and Contact Management. • Customer Relationship Management. • Social Media Marketing Services. • Sales and Marketing. • Human Resources Assistant. • General transcription. • End to end Customer Support. I am proficient in MSOffice tools, Outlook, Google drive, Office 365, Trello, Zendesk, Freshdesk and various chat consoles. How can I help you? Feel free to contact me and let me know your Job requirements! I look forward to working with you!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    Product Knowledge
    Microsoft Office
    Voice-Over
    Communication Skills
    Online Chat Support
  • $5 hourly
    Customers are the backbone of every organization. Customer service representatives ensure that the customer base grows , stays strong, and maintains the brand's reputation by providing quality customer service. The hiring of a professional customer service representative who is proficient in empathy, customer loyalty, and customer relationship management is therefore necessary for every organization. As a customer service representative with over three years of experience. I have made businesses manage their clientele, deal with irate customers , solve customer issues quickly, handle onboarding and increase customer loyalty, among many others. In my career as a professional customer service representative, I have made companies stand out by offering exceptional customer support through email, telephone and live chat. Furthermore, I am proficient in CRM tools such as Zendesk, Hubspot, Intercom and others which help me efficiently communicate with customers and respond to inquiries. In my position as a customer service representative for over three years , it has been my duty to provide businesses with prompt troubleshooting and problem-solving services to retain their business. With my experiences, I am confident that I can provide you with better customer service results.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Chat Support
    Customer Relationship Management
    Intercom
    Zendesk
    Phone Support
    Customer Satisfaction
    Customer Support
    Interpersonal Skills
    Active Listening
    Communication Skills
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