Upwork home
Sign up
Secondary

Hire the best Email Support Freelancers in Lekki, NG

Check out Email Support Freelancers in Lekki, NG with the skills you need for your next job.
Hire freelancers
Clients rate Email Support professionals
Rating is 4.7 out of 5.
4.7/5
based on 165 client reviews
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    I have experience in customer support service, both onsite & online, with good interpersonal skills and excellent oral and written English. I'm proficient in carrying out administrative duties, and also in business communication. I'm attentive to details, good at following instructions and a fast learner. I'm also focused and dedicated to delivering the best at my job while multi-tasking and working with minimum or no supervision. I work well with Microsoft Office applications, I design websites with WordPress using Bluehost Web Hosting platform & I have good knowledge of HTML, and CSS, a basic knowledge of PHP & MySQL DB, and experience in creating cartoon adverts for a businesses using Animaker.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    CSS
    Administrative Support
    Customer Satisfaction
    Online Chat Support
    Animaker
    WordPress
    Email Handling
    Email Technical Support
    Technical Support
    Customer Support
    Website Development
    HTML
  • $15 hourly

    • 5.0/5
    • (12 jobs)
    If you are looking to find someone that will deliver you amazing results as well as take away the stress of your business efforts then take a look at my profile. My previous track record shows I have delivered results for million-dollar companies, SMEs, and Startups. With over 6 years of experience in the ADMINISTRATIVE sector, I’ve HELPED CEO, CTO’s, Founders, Business Owners from all over the world made work EASIER by being an administrative SUPPORT. I’m PASSIONATE about what I do, self-motivated, detail-oriented and I understand the ESSENCE of TIME. One of my superpowers is that I research continually to stay on the cutting edge of all the changes in Social Media whether it is a change in Facebook/Instagram or just changes in trends. It is my job to be the expert and to guide your business strategy through the maze of landmines out there in the social media world and I take that job seriously. I continue to seek out and investigate various inside connections in the online space as I have for years so that I am current with all algorithms and trend changes in social media. This allows me to do the best job possible for my clients causing them to thrive in today's ideas and patterns bringing successful new crowds of leads for their businesses. I desire to help your company increase PRODUCTIVITY by using my SKILLS and EXPERIENCE in administrative roles, customer service, sales, and marketing. These are the elements I possess for my success: ✅Scheduling appointments ✅Email handling ✅Social media support ✅Chat support ✅Data entry ✅Data mining ✅Web research ✅Invoice handling I’m skilled in the use of: ✅Google Docs ✅Excel spreadsheet ✅Ms. Word ✅Canva ✅PowerPoint ...and other creative tools such as Inshot, Headliner, CapCut, etc. I embrace NEW IDEAS, ready to LEARN new things to make your job a SUCCESS
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Scheduling
    ClickUp
    Intercom
    Canva
    Community Management
    Calendar Management
    Social Media Content Creation
    Partnership & Collaborations Outreach
    Administrative Support
    Microsoft Office
    Online Research
    Google Docs
    Data Entry
  • $10 hourly

    • 5.0/5
    • (4 jobs)
    I am a knowledgeable and dedicated customer service professional with 5 years of experience in the financial industry. Solid team player with an outgoing, positive demeanour and proven skills in establishing rapport with clients. I am motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization, energetic, and results-oriented with exemplary passion for developing relationships, cultivating partnerships, and growing businesses. I Have vital internet service, 24-hour electricity, and a conducive working space to deliver effectively. * Outstanding Customer Service Skills * Exceptional multitasking abilities * Ability to upsell and cross-sell products and services * Extensive knowledge of spreadsheet programs, CRM software, and Microsoft Office and Google suite products * Listening and comprehension skills * Empathetic * Able to remain patient and calm in frustrating situations * Creative problem-solving and critical thinking skills * Friendly and engaging personality * Recordkeeping and documentation skills * Excellent written and oral communication as well as conversational skills * Flexible and adaptable skill * Quick learner and attention to details * Familiar with Slack, Zoom and Google meet. Accomplishments; * Improved team performance by creating a system of motivation that has influenced team members to consistently strive to maintain the approved benchmark. * Creation of quickly efficient and reliable resolution methods that improved customer interaction from 65-95% * Improved first response stats on chat support from 70-90% completed within 0-15mins * Complete resolution of all email service requests (Tickets) within the SLA. I graduated with a B.sc in Mass Communication and I have learnt to communicate effectively and efficiently with people from all walks of life. I should let you know that I am most happy when I make your customers happy by attending to their enquiries, request and complaints. Let's talk/chat about how I can collaborate with you to achieve your company's goals and give your customers an amazing experience of a lifetime.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Email Communication
    Administrative Support
    Customer Support
    Phone Communication
    Data Entry
    Communication Etiquette
    Communication Skills
    Time Management
    Customer Experience
    Problem Solving
    Microsoft Dynamics CRM
    Online Chat Support
    Phone Support
    Zendesk
  • $10 hourly

    • 5.0/5
    • (7 jobs)
    As a logistics professional, virtual assistant, and skilled business administrator, I have a wide range of skills and experience to offer. My expertise in data entry, project management, operations management, and administration makes me an ideal candidate for any job requiring these skills. I am highly organized and able to handle multiple tasks simultaneously with ease. My strong communication skills make me an excellent candidate for any role involving customer service or client relations. With over 5years of experience in the logistics industry, customer support, and knowledge of business administration, I am confident I will be an asset to your team. I have a proven track record in operations management, data entry, customer support logistics management, and other administrative tasks. I can manage multiple projects simultaneously while ensuring accuracy and efficiency in all aspects of the process. I have experience using various software programs such as Microsoft Office Suite, Google Drive, QuickBooks, and more. My attention to detail is above par, and I always strive to exceed expectations in every project I handle. Let me help you reach your goals!.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Zendesk
    Customer Support
    Interpersonal Skills
    Freight Forwarding
    Photo Editing
    Microsoft PowerPoint
    Customer Relationship Management
    Video Editing
    Communication Etiquette
    Data Entry
    Microsoft Excel
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    I'm a persevering and self-persuaded Virtual Assistant with over three years of sound experience. I work with trustworthiness, earnestness, and polished skill. I have accomplished all past work with 100% customers fulfillment and worked in numerous associations. I accept that I have the experience that will enable me effectively handle your project. I guarantee that my commitment, coordinated effort, and collaboration are never short of expectations, as these have been the testimonials of me at each organization where I have worked. I endeavor to give my ideal best, which causes me to guarantee you that you can trust me to follow through at work. My expertise includes: 1. Personal Assistance 2. Customer Service 3. Appointment Setting 4. Telemarketing 5. Data Entry 6. Cold Calling 7. Webinar Assistance 8. Research 9. Email Management 10. Schedule Management 11. Data Collection 12. Organizing Skills 13. Communication Skills
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Analytics Dashboard
    Data Analysis
    Administrative Support
    Content Writing
    Personal Administration
    Writing
    Google Docs
    Email Communication
    Scheduling
    Data Entry
    Customer Service
  • $8 hourly

    • 5.0/5
    • (2 jobs)
    I help businesses to retain customers on a long term basis by providing exceptional satisfactory support that transform one time buyer to brand loyalist. I have over 4 years experience spanning across tech and retail attending to customers requests to ensure optimal satisfaction and return purchase in a friendly and timely manner. Areas of competencies include: ✔ Live chat support ✔ Customer support ✔ Customer service ✔ Technical Virtual Assistant ✔ Email support ✔ Ticketing support ✔ Social media support As a self-driven professional, I deliver required tasks with expertise using: Zoho, Office 365, Trello, Zendesk, Zoom, Google Doc, Slack and also adapt to new platforms quickly. Get in touch for a customer-centric technical support service. Sam
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Appointment Scheduling
    Virtual Assistance
    Intercom
    Telemarketing
    Sales Lead Lists
    Salesforce CRM
    Customer Support
    Outbound Sales
    Technical Support
    Online Chat Support
    Phone Support
    Zendesk
    HubSpot
  • $8 hourly

    • 5.0/5
    • (4 jobs)
    If you're seeking a PROFESSIONAL Administrative | VIRTUAL ASSISTANT who can deliver EXCEPTIONAL results and ALLEVIATE the stress of managing your BUSINESS, look no further! I'm a SEASONED administrative SUPPORT professional who can help you TACKLE even the most complex CHALLENGES with ease. My track record speaks for itself - I have helped million-dollar companies, SMEs, and startups achieve their goals over the past 6 years. As an administrative support EXPERT, I have assisted CEOs, CTOs, founders, and business owners from all over the world by streamlining their workflows, MAXIMIZE and IMPROVE their efficiency, achieve their GOALS. I am a sticker for QUALITY over quantity and take pride in delivering top- notch service to my clients everytime. I am ENTHUSIASTIC, RELIABLE and a GO-GETTER who's PASSIONATE about what I do, I take a keen INTEREST in my clients' PROJECTS and strive to deliver EXCELLENCE every time. I'm self-motivated, DETAIL-ORIENTED, and understand the value of TIME MANAGEMENT One of my key STRENGTHS is staying AHEAD of the curve when it comes to the latest SOCIAL MEDIA trends and ALGORITHMS. With a deep understanding of social media strategy, I GUIDE my clients through the intricacies of this ever-evolving landscape with ease, ensuring their BUSINESS is always at the FOREFRONT. Over the years, I have developed an EXTENSIVE network of industry connections that keeps me ABREAST of all the latest TRENDS and developments. This helps me DELIVER the best possible RESULTS for my clients, ensuring their business THRIVES in the fast-paced, ever- changing world of digital marketing. My skills and experience encompass a wide range of ADMINISTRATIVE ROLES including customer service, sales, marketing. I specialize in ✅Scheduling appointments ✅Email handling ✅ Social media support ✅Chat support ✅ Data entry ✅ Customer success support ✅ Data mining ✅Web research ✅ Calendar management ✅Invoice handling. I am proficient in the use ✅Google Docs ✅Excel spreadsheet ✅ Stackoverflow ✅MS Word ✅Canva ✅PowerPoint And a host of other creative tools such as Inshot, Headliner, CapCut and other tools I am always open to new ideas and CONTINOUSLY strive to IMPROVE my SKILLS and stay at the cutting edge of my field. I am eager to LEARN and GROW with my clients, helping them ACHIEVE their GOALS and take their business to the NEXT level. Let's work TOGETHER to achieve GREATNESS!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Light Project Management
    Social Media Content Creation
    Calendar Management
    Canva
    Community Management
    Partnership & Collaborations Outreach
    Administrative Support
    Project Management
    Personal Administration
    Scheduling
    Presentation Design
    Online Research
    Microsoft Office
    Data Entry
  • $8 hourly

    • 4.7/5
    • (6 jobs)
    Hi there! I’m a Technical Customer Support Specialist and Virtual Assistant who’s able to assist with : ➻ Handling 90+ calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and canceling services. ➻ responding to customers questions, Complaint and enquiries. ➻ Processing orders, forms application, and request. ➻ Remained courteous and calm at all times, even during moments of intense customer displeasure ➻ Ensure Customers satisfaction and provide professional customer Support. ➻ Communicating With Customers through Various Channels. ➻ Help customers to solve technical problems as well as troubleshooting service incidents on live applications. Working with me you should expect:: ➻ To have no unresolved tickets in your queue ➻ Your (Customers Satisfaction Score) rating will always be at the top. ➻ High quality customer service/customer support.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Entry
    Time Management
    Customer Service
    Travel Planning
    Microsoft Word
    Microsoft Excel
    Business Management
    Technical Project Management
    Tech & IT
  • $20 hourly

    • 5.0/5
    • (3 jobs)
    As a general virtual assistant am committed to organizing and managing emails, scheduling appointments, and paying attention to details with easy adaptability and professionalism. Confidentiality is what I maintain very strictly regarding my client's business and vital information. My job as a general virtual assistant enables me to pay close attention to details of all clients requests and tasks. Managing your irate customers effectively is one of the duties I exhibit as a general virtual assistant who actively listens and provides solutions to customers enquires. Looking for visibility of your brand on Social Media, I am your hands-on person, with my over 5 years of experience in Managing several Social Media Handles, I will not only help you grow your business I will create relevant content and keep your followers glued. Facebook Ads Manager with digital marketing experience. I help your business gain profitable growth and visibility on social media (Facebook/Instagram), As a CEO I will perfectly relieve you of the burden of thinking about your page visibility. I don't only handle pages, but I create content for your page that will convert to sales. STRENGTH/SKILLED •Real Estate / Virtual Assistant Airbnb •Administrative Assistant •Property Management • Personal Assistant • Lead Generations • Property Management Appointing Setting However, as a hard-working and result-oriented individual who isn't afraid to face challenges, I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in giving excuses but is focused on results. Kindly send me message on Upwork if my services interest you, I will be glad to onboard with your team to achieve a desirable result.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Email Management
    Appointment Setting
    YouTube
    Virtual Assistance
    Real Estate Virtual Assistance
    LinkedIn
    Instagram
    Facebook
    Facebook Ads Manager
  • $50 hourly

    • 0.0/5
    • (1 job)
    I am a support engineer with years of experience in IT support, SaaS, customer success, and Microsoft 365 cloud architecture. With knowledge of product support, product troubleshooting and the ability to discover, diagnose, and resolve complex issues timely to meet expectations. Also a well trained customer support representative with the goal of meeting customer’s need in the best way possible.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Windows 10 Administration
    Customer Support
    Microsoft Teams
    Office 365
    Microsoft Active Directory
    Microsoft SharePoint
    Domain Migration
    IT Support
    Microsoft Office
    Microsoft Exchange Online
    Microsoft Windows
    Phone Support
  • $800 hourly

    • 0.0/5
    • (0 jobs)
    PROFILE Customer support professional with over four years of experience in the finance and entertainment industries. Proven history of providing exceptional service, resolving complex issues, and cultivating positive client relationships. Effective communicator with solid problem-solving abilities and extensive industry expertise.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Satisfaction
    CRM Software
    Google AdSense
    Ahrefs
    SEMrush
    SEO Keyword Research
    Graphic Design
    Content Creation
    Communication Skills
    Google Analytics
    Social Media Advertising
    Customer Service
    Customer Support
    Digital Marketing Strategy
  • $15 hourly

    • 5.0/5
    • (1 job)
    Michael is a very result-focused, determined and self-motivated individual with an enthusiastic approach to life. He has a demonstrated history of over 4-years working in the information technology and services industry with a proven record in end-user support, and excellent delivery skills. Customer experience and satisfaction are things he delights in. A team player who likes to focus on the technical knowledge required for the task execution while being professional in service delivery. While staying updated in the information technology space, his areas of interest and developed skills are : • Managing cloud costs and billing, Infrastructure deployments - IaaS, virtual machine, and other workloads. • Cloud Customer service delivery • Virtual Assistance • Identity Access Management (Google IAM, Azure Active Directory Administration, and Security, Domain Name Service) • Office 365 (licensing, designing, implementation, security, governance, email migration) • Ticketing helpdesk applications . Michael constantly seeks challenging opportunities from unique individuals and establishments where he could bring in my experiences and skills to proffer solutions and impact positively on people thereby creating room for massive growth and further development.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Chat Support
    Email Communication
    Customer Service
    Microsoft Azure
    Email Handling
    Product Knowledge
    Email Technical Support
    Active Directory
    Customer Support
    Technical Support
    Communication Etiquette
    HTML
  • $20 hourly

    • 3.4/5
    • (2 jobs)
    Do you want a voice artist with a cool voice for your voice over jobs? Then, kindly reach out to me. I specialize in voice recording and voice overs, with more than 3 years experience. I've got excellent and impeccable English. Also, I'm a professional TEFL Tutor. I teach (IELTS, Creative writing, Grammar, Pronunciation, Verbal Reasoning and other personal English tutoring), with over 6 years of teaching experience. Moreso, I own a first degree in Business Administration from a prestigious university. I also have TEFL Certification with London Teacher Training College, United Kingdom. What exactly do you want to learn or improve in English? Grammar, Speaking, Vocabulary Development, Phonetics & Phonology (Sounds, Stress & Accent), Essay Writing Skills, etc., I've got you covered. Finally I'm tech savvy, exceptional at what I do, patient with my learners and pay attention to those tiny details. Kindly reach me for any voice over job, English Tutoring job, writing or editing job. I assure you of an excellent service with me. Kind regards, Joy.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Scheduling
    Customer Support Plugin
    Time Management
    Data Entry
    Voice-Over
    Communication Etiquette
    Interpersonal Skills
    Product Knowledge
    Phone Support
    Desk.com
  • $15 hourly

    • 5.0/5
    • (3 jobs)
    I have 5 plus years of experience in Customer Services, Virtual Assistance, and Operations Management. 👨‍💻 I have provided excellent services to clients worldwide, that includes Live Chat Support, Email Support, Ticket, and Phone Support. Throughout my experience, I have developed a sense of skills in converting negative situations into positive ones by remaining calm and positive and by showing empathy and understanding toward customers. Also, I have great time management skills and I have the ability to handle pressure. I also provide a wide range of Administrative tasks which includes: ✔ Order Processing, ✔Internet Research, and ✔ Social Media Handling. Customer Services Software that I have used: ✔ Zendesk, ✔ Gorgias, ✔ Intercom, ✔Gmail. Tools and Internal communication software: ✔ Slack, ✔Skype, ✔ Shopify, ✔ Notion, Google Docs, ✔ Excel. ✔ShipHero, Shipfusion. I am eager to learn about products and services in order to deliver the best possible customer service. Feel free to contact me as I am fully available for a quick call, let's start building a long-term relationship.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Zendesk
    Phone Support
    Online Chat Support
    Gorgias
    Order Fulfillment
    Intercom
    Customer Service
    Data Entry
    Customer Satisfaction
    Technical Support
    Customer Support
  • $20 hourly

    • 5.0/5
    • (5 jobs)
    I'm Edima Arthur, With my educational background in communications and over 2 years experience in administration and office assistance in a multinational company, I am definitely what your business needs to achieve its goals. I have experience in customer relations through calls and chat, customer support, office assistant/support, administrative duties and technical support. Timely delivery is a plus you'll enjoy. Let's just say your business automatically becomes my business too. WHY CHOOSE ME OVER OTHER FREELANCERS? ✅ 5-Star Service: I keep myself accountable and adhere to providing you with a 5-star service level. ✅ Excellent Communication: I believe clear and open communication is the road to success. I make a point of understanding your brand and company, and getting to know your specific project needs. I’m not shy either, let’s connect here on Upwork and chat about your project! ✅ Quality Not Quantity: I’m picky about the projects I work on, and don’t just jump into any project I’m invited to by clients. I prefer quality above quantity, and only work on a select number of projects each month. It’s important to me to deliver a quality end-product to you that will help you achieve the outcome you envision. ✅ Respect: I believe mutual respect is important. ✅ Long-Term Relationships: Most clients I’ve worked with have return time and time again over the past 3-years. It is important to me to build quality work relationships that will last for years, therefore, give it my all when I work on your project. I look forward to not only working with you but also giving you quality service that gives the much-needed conversion and positive feedback. let's make this happen, shall we? Of course, we shall. ✅
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Ghostwriting
    Blog Writing
    Article Writing
    Social Media Content
    Blog Content
    Content Writing
    Copywriting
    Information Technology
    Calendar Management
    Time Management
    Writing
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    A meticulous, highly organised and results-oriented Virtual Assistant with over 3years experience as an administrative officer. A good team player, but can steer the ship alone if need be. I am proficient with the use of CRM tools (Zendesk, Trello, Hubspot, Salesforce e.t.c), Google Suite (docs, sheets, slides, forms, calendar, drive e.t.c), Microsoft Office (word, excel, PowerPoint e.t.c), dropbox, monday.com, calendly, grammarly e.t.c and I'm eager to learn any new tools that can get the job done well. Are you overwhelmed by daily tasks? Are you in need of assistance with these daily tasks inorder to have more time to focus on more revenue-generating strategies? Hi, I'm Idaresit, you can hire today me as your Virtual Assistant! As your Virtual Assistant, working with me, you will  Stop struggling with your emails; I have developed a method of email inbox management over the years and you can benefit from this  Save time – Time is money. You never get time back and daily errors are not just embarrassing when another person is involved, they’re costly too. You will benefit from my extensive diary and calendar management practices  Save money – Why employ a full-time onsite employee when you can have me as your Virtual Assistant juggle your day to day tasks efficiently without worrying about all those extra expenses like paid vacation and sick time, office supplies, health insurance e.t.c  Get more repeat business – My timely, friendly, proactive customer service skills will not only meet customer’s expectations but will exceed them and hence enhance more repeat business  Have less on your mind, improved satisfaction, decreased anxiety and happier in general As your Virtual Assistant, what task can I help you with?  Scheduling Appointments  Telemarketing (inbound, outbound calls)  Email marketing  Data Entry  Online research  Booking Flights, Restaurants & Hotels  Website management (WordPress: tagging, importing, exporting e.t.c)  Email management  Community management  Customer service/support (live chat, phone, email)  Social Media Management (content creation, design using canva, photoshop, chat engagement with followers e.t.c)  Lead generation  Online shopping  Zoom facilitating Sound like a fit? Feel free to schedule an interview so we can discuss further about your needs. Looking forward!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Research & Strategy
    Social Media Marketing
    Communications
    Communication Etiquette
    Administrative Support
    Appointment Scheduling
    Zendesk
    Data Entry
    Telemarketing
    Scheduling
    Customer Service
    Microsoft Excel
  • $10 hourly

    • 3.9/5
    • (3 jobs)
    Hi There, I’m Anita, a Dynamic SDR with over 3 years of experience providing a high level of sales and customer service while increasing revenues. Organised , adaptable and knowledgeable about assisting customers to derive customer loyalty by providing friendly and skilled support . I give my full energy and dedication to any project i take on and I always see it through to the end. multitasking effectively and accurately is one of my specialties, i have also worked on different roles in my career years and i have delivered excellently. My CRM, sales, assisting and supervising techniques are top notch. I would be glad to help relieve you off your work load. Best regards Anita
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Entry
    Call Center Management
    Social Media Management
    Customer Service
    Outbound Sales
    Sales
    Influencer Marketing
    Zendesk
    Customer Relationship Management
    Customer Satisfaction
    Microsoft Office
  • $7 hourly

    • 5.0/5
    • (2 jobs)
    I am a skilled, hardworking, and dynamic customer/technical support, who delights in helping organizations achieve outstanding customer satisfaction, through proficient use of CRM tools like Zendesk, Hubspot, and other customer relationship management tools. I have three years of work experience in customer service in two reputable organizations, one of which is with Africa's Leading Broadcasting Company, MultiChoice. I also worked as an IT personnel at two tech companies. To boost my level of proficiency, I secured a professional certification in Customer Service, and I am also currently undergoing more professional courses to enhance my knowledge and strengthen my performance. My area of strength are: - Excellent communication skill - Excellent multitasking - IT proficiency - Time management skill - Interpersonal skill - Ability to work with no supervision My utmost delight is to continue being an outstanding asset, by contributing my skills to the growth and development of the organization or entity I work with. Thank you for learning about me!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Troubleshooting
    Microsoft Office
    Technical Support
    Cloud Architecture
    Customer Service
    Communication Skills
    Chat & Messaging Software
    Cold Calling
    Phone Communication
    Microsoft Azure
    Data Entry
    Tech & IT
  • $5 hourly

    • 5.0/5
    • (0 jobs)
    Two time Microsoft certified in customer service support with good experience in slack, Zendesk, Hubspot, Clockify and Calendely. I can be a great help in troubleshooting, handling chats, emails and phone calls. I am all about pleasing my customers and creating a favorable work environment.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Microsoft Office
    Customer Service
    Appointment Scheduling
    Google Workspace
    Nutrition
    Administrate
    Customer Support
    Cold Calling
    Google
    CRM Software
    HubSpot
  • $5 hourly

    • 5.0/5
    • (3 jobs)
    Are you looking for someone who can market your business strategically and effectively, Do you need a REAL targeted audience and promotion on a diverse range of social media platforms like Instagram, Facebook and YouTube,? then send me an invite! Not everyone has an idea on how to structure their business online or even have the time to show up consistently and decide what content works best , while others are not just good with social media. Hi, my name is UGOMMA and I’m willing to take the stress off managing your page from you! Spreading the word about your brand, product or service through social media requires special techniques and expertise.. I can help you leverage platforms such as Facebook, Instagram and Youtube to be able to increase website traffic, downloads, lead generation and sales. Social Media Services I Provide: - 📌Social media account setup 📌Social media content creation 📌Social media management 📌Ads specialist 📌Project management 📌Ads management 📌Organic followers growth 📌Total page engagement and visibility 📌Hashtag Research 📌Strategy planning and consultation 📌Community building & engagement 📌 Influencer marketing I am a very quick learner and I always hit my target. I look forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Engagement
    Microsoft Office
    Email Marketing
    Customer Relationship Management
    Customer Support
    Social Media Engagement
    Meeting Scheduling
    Administrative Support
    Data Entry
    Telemarketing
    Customer Service
    Email Communication
    Outbound Sales
  • $5 hourly

    • 0.0/5
    • (1 job)
    Thank you for viewing my profile. My name is Ifeoma! I am a dynamic, multitalented, patient and dedicated person with strong leadership skills. I always provide high-quality work output, ensuring all issues are resolved by all means possible. The experience and knowledge I gained working as a Custom support specialist for 4 years have been very in making sure I only provide excellent client experience to current and future clients. My services and skills: * General customer support * Effective communication *Troubleshooting complaint *Time management *Interpersonal skill *Product knowledge *Live chat operator Tools: *Hubspot *Zendesk *Freshdesk *Intercom *Skype *Slack
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Zendesk
    Communication Etiquette
    Customer Support
    Product Knowledge
    Email Etiquette
    Interpersonal Skills
    Customer Service
    Time Management
  • $5 hourly

    • 0.0/5
    • (1 job)
    I have 5 years of well-grounded experience and expertise in Customer Support and Customer Management. I enjoy communicating with customers, collecting data, accurately entering and analysing customer data to make data-driven unbiased decisions that improve their experiences and satisfaction and on the other hand, help my client understand their customers' journey and behaviour to better serve them and boost ROI. My Skills and Expertise: - Telemarketing, - Excellent Communication, - Business Communication and Industry insight, - Active Listening and customer empathy, - Solution-driven/Troubleshooting - Data Analysis and Data Entry, - Business Process Improvement, - Conflict Resolution and Risk management, - Cold calling, - Email Marketing and effective use of Email Management Software, - Customer Relationship Management Systems, - Cross-selling and Up-selling, - Negotiation, - Worked with tools like Trello, Click-up, Zapier, GoHighLevel, Team, Zoom, CRM, and other related tools. So, why don't you message me right away so we can get on a call and discuss how to better serve your customers, improve your business processes and boost your ROI? I am excited already about working with you and your team and being a part of your business's growth.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Analysis
    Risk Management
    Appointment Scheduling
    Virtual Assistance
    Medical
    Administrative Support
    Google Workspace
    Digital Marketing Strategy
    Market Analysis
    CRM Software
    Business Process Management
    Social Media Advertising
    Phone Communication
    Lead Management
    Digital Marketing
    Project Management
    Telemarketing
    Customer Service
    Cold Calling
  • $10 hourly

    • 0.0/5
    • (2 jobs)
    The rise of short-term rentals and vacation properties in recent years has led to an increase in demand for effective management strategies to ensure the smooth running of these properties. - Rental properties that are rented out on a nightly or weekly basis, such as Airbnb or VRBO listings. - Vacation homes that are rented out on a short-term basis, such as beach houses or ski cabins. - Other types of short-term rental properties, such as guesthouses, bed and breakfasts, and vacation rentals. Offering your guests HOME-AWAY-FROM-HOME service is a surefire method to make lasting impressions on them, gain their trust, cultivate a loyal client base, and indirectly convert them into sales representatives through referrals, all the while experiencing steadily expanding sales and revenue. And this is where my expertise becomes very important. Key Considerations: 1) Guest Screening: Proper guest screening is critical to ensure the safety and security of the property, other guests, and the surrounding community. This includes conducting background checks, verifying identities, and setting clear guidelines for behavior. 2) Property Maintenance: Regular maintenance and cleaning of the property are essential to ensure that it is always in good condition and ready for guests. This includes everything from routine cleaning to major repairs and renovations. 3) Pricing Strategies: Effective pricing strategies can help to maximize the revenue generated by short-term rentals and vacation properties. This includes setting competitive rates, offering discounts and promotions, and adjusting prices based on demand and seasonality. 4) Communication: Effective communication is essential for managing short-term rentals and vacation properties. This includes clear and timely communication with guests regarding check-in procedures, house rules, and other important information. 5) Compliance: Compliance with local laws and regulations is critical for managing short-term rentals and vacation properties. This includes obtaining the necessary permits and licenses, paying taxes, and adhering to zoning regulations. I am specialized in Airbnb co-hosting, vacation rental management, STR property finder, Market analyzer, and property management for short-term rentals. I will take every precaution to ensure your guests have a first-rate and excellent experience while working within the most recent policies and guidelines in Airbnb/property management systems. To increase your productivity and free up a sizable amount of your time, I can personally aid you and take care of numerous administrative responsibilities. My Services include: ~ Check in and Check out guests ~ AirBnB listing and Optimization ~ Effective communication with guests on all platforms including text, email, and WhatsApp. ~ Find properties that can be used for short-term rental ~ Analyze the profitability of the property ~ Lead Generation ~ Listing properties on Airbnb and other OTAs to help you rank higher on search engines ~ Arranging and Scheduling housekeepers to maintain the units' cleanliness, coziness, and guest- friendliness ~ Sending timely check-in and follow-up messages to guests My tools include: ~ Microsoft Excel ~ Google Sheets ~ AirBnB ~ VRBO ~ Booking.com ~ Guesty ~ Beyond Pricing ~ Zillow ~ Trulia ~ Hotpads ~ Realtor.com ~ Apartment.com ~ AirDNA ~ Data Rabbu ~Hospitable My Soft Skills include: ~ Exceptional communication skills ( written & oral) ~ Exceptional organizational skills ~ Strong leadership skills ~ Project management ~ Attention to details ~ Excellent multitasking ability & Confidentiality ~ Strict adherence to policies & deadlines ~~Communication and Availability~~ I always respond quickly and consistently to my clients via Upwork chats, and I strive to respond within 10 minutes during my working hours. I would love to jump on a call with you to further discuss how I can bring my expertise to serve you better. Please feel free to send me an invite or contact me through Upwork messages. Thanks for your consideration. Best Regards Vivian~
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Satisfaction
    Customer Relationship Management
    Rental Agreement
    Customer Retention
    Property Management
    Communications
    Project Management
    Customer Service
    Real Estate
    Sales & Marketing
    Lead Generation Strategy
    Lead Generation
  • $5 hourly

    • 5.0/5
    • (2 jobs)
    Hello !!! I know it can be a rocky road to finding the right person that has the skills you need, who is motivated to work closely with you, and who can get the job done right the first time. Here I am with 5+ years of experience at your service to fulfill those requirements This is Ilekhomon Odion from Nigeria. I am a professional virtual assistant skilled in Data Entry, Internet Research & Lead Generation. I am an expert in finding any individual's contact Info (email address and phone number), carrying out administrative tasks, and taking clear and error-free data. I can ensure you my accuracy level is up to the best standard. I normally keep up the decent quality in all my work and offer client fulfillment and I ensure to achieve the entire task within the given time. Specialized Points: ★ Google Workspace ★ Data Entry ★ Email Sourcing ★ Virtual Assistant ★ Email Management ★ Web Research ★ Google Spreadsheet ★ Appointment setting * Calendar Management I'm currently looking for Hiring Managers and business owners who are seeking experience and quality over quantity. My client's satisfaction is my utmost desire. Regards, Ilekhomon Odion
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Copywriting
    Phone Support
    Canvas
    Administrative Support
    Virtual Assistance
    Administrate
    Lead Generation
    Data Entry
    List Building
  • $10 hourly

    • 0.0/5
    • (1 job)
    I am a highly dynamic Virtual Assistant with 5+ years of experience with proven communication, organizational, research, reporting, customer service and record keeping skills. As a Virtual Assistant, I form a deliberate alliance with you. I focus on the bits that makes the big picture look more satisfactory. I am an ambitious learner and very excited about learning new things. All you need to do is sit back and put your trust in me. I assure you of total satisfaction. Thank you for taking a glance at my profile.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Lead Generation
    Communications
    Slack
    Interpersonal Skills
    Administrative Support
    Data Entry
    Customer Engagement
    Phone Support
    Intercom
    Zendesk
    Time Management
    Communication Skills
    Email Communication
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Hi! I'm glad you stopped by my profile. I am a detail-oriented and organized E-Commerce store Manager with over 3years of experience in the E-commerce industry. In the past years, I have supported clients by improving their customer's shopping experience through live chat, email, social media management, inbound and outbound calls. In my last role, I managed an e-store with sales in security, surveillance, and smart-home products, increasing their sales by over 30% through product listing with descriptive and relevant keywords that increased online presence, product tracking, pre-sales and, post-sales follow-up, making sure that customer's products reach them in time that they are happy with their purchase, boosting customer retention and customer referral by 20% and saved the cost of advertising by over 10%. I am knowledgeable in WordPress store web application, product listing, inventory management, and product pricing. Looking for that E-commerce manager to make your life easier and deliver your projects promptly? Let's chat to see if we are a great fit. My Skills: •Chat support •Customer Service/Support •Google Workspace •Slack •Zoom •Excellent Communication •Web Research •Product listing on WordPress •CRM.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    WordPress e-Commerce
    Product Listings
    Product Catalog Setup & Optimization
    Product Catalog Update
    Customer Service
    HubSpot
    Online Chat Support
  • $20 hourly

    • 0.0/5
    • (1 job)
    Hi there. You may be wondering what makes me stand out from all the other profiles you may have looked through. Let me tell you how. I am a highly dedicated and committed individual who has worked as a health services assistant/customer service representative at a health tech company for a year (and counting). The experience I have gained has helped me to be able to adapt to using CRM tools to provide services to customers and bring satisfaction to your brand. I have learnt to respond quickly to inquiries and provide satisfaction while doing so. I am a team player who will be committed to the success of your brand, and I can assure you that I have the knowledge and experience to get the job done. I have the ability to use CRM tools like Help scout, Zendex, Gorgias, Shopify etc to respond to inquiries (150-200 emails in an 8hr shift) while tweaking saved replies (macros) when needed to add more information. I can also create new order shipments, track existing orders, provide shipping information to customers, provide refunds and replacements in accordance with the company's refund and reshipment policies using konnektive CRM. My background in Medicine and Surgery has provided me with the skills and ability to respond quickly, be empathetic, attend to and try to alleviate the concerns of my clients. I assure you that I will go the extra mile to do what is required of me and more. I am very willing to learn and adept at picking up new things, so I have no doubt that I will be able to use any platform that is required of me. I am certain I will be of great value to you and your company. Thank you.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Microsoft Office
    Stripe
    Slack
    Amazon Seller Central
    Zendesk
    Shopify
    Gorgias
    Customer Satisfaction
    Canva
    Customer Service
    Phone Support
    Online Chat Support
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

 
 
1. Post a job (it’s free)
 
Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
 
 
2. Talent comes to you
 
Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.
 
 
3. Collaborate easily
 
Use Upwork to chat or video call, share files, and track project progress right from the app.
 
 
4. Payment simplified
 
Receive invoices and make payments through Upwork. Only pay for work you authorize.
 
 
 
Trusted by 5M+ businesses
 
 
 
 
 
 
How do I hire a Email Support Freelancer near Lekki,  on Upwork?
 
 
 
You can hire a Email Support Freelancer near Lekki,  on Upwork in four simple steps:
 
     
  • Create a job post tailored to your Email Support Freelancer project scope. We’ll walk you through the process step by step.
    •  
  • Browse top Email Support Freelancer talent on Upwork and invite them to your project.
    •  
  • Once the proposals start flowing in, create a shortlist of top Email Support Freelancer profiles and interview.
    •  
  • Hire the right Email Support Freelancer for your project from Upwork, the world’s largest work marketplace.
    •  
 
At Upwork, we believe talent staffing should be easy.
 
 
 
How much does it cost to hire a Email Support Freelancer?
 
Rates charged by Email Support Freelancers on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
 
 
 
Why hire a Email Support Freelancer near Lekki,  on Upwork?
 
As the world’s work marketplace, we connect highly-skilled freelance Email Support Freelancers and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Email Support Freelancer team you need to succeed.
 
 
 
Can I hire a Email Support Freelancer near Lekki,  within 24 hours on Upwork?
 
Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Email Support Freelancer proposals within 24 hours of posting a job description.