Hire the best Email Support Freelancers in Colon, PA

Check out Email Support Freelancers in Colon, PA with the skills you need for your next job.
  • $28 hourly
    Good and effective communication makes all the difference in true success. My goal is to help you convey your ideas more effectively, whatever your niche, industry, or line of business is. If you are looking for high-quality work, carried out efficiently, and timely but also with the value of human warmth, then no need to search for more, I am what you are looking for! My love for people and my passion for teaching have taken me to places I never imagined I'd ever be. From living in remote islands to rainforest mountains, and big crowded cities to small villages, I've experienced the importance of effective communication no matter where you are or where you come from. I share a great enthusiasm for teaching, coaching, supporting, and helping others find success. ● ABOUT MY LIFE ● For the past 18 years, I've been doing volunteer work with Central American indigenous communities, teaching both Spanish and English. I help to give structure to their vernacular language and work to create opportunities to preserve their culture and idiosyncrasy. This has proved to be a very fulfilling way of life for me. Also, I have worked as a translator and interpreter for different international organizations. All these experiences have helped me to develop a set of aptitudes, qualities, and skills that allow me to work with people of different nationalities, backgrounds, and cultures. ● ABOUT MY EXPERTISE ● - Account and Project Management. Manage relationships with both English and Spanish-speaking teachers while guiding them through the outline development and filming process of online classes. - Accountability partner in the production and marketing of high-quality Audio/Video content. - Experience in research and education. I can convey concepts and stories in a way that feels relevant, creative, and engaging. - Experience in a customer service environment with Zendesk, CRM, phone, emailing, text, and ticketing software systems. - Exceptional written and verbal communication skills in English and Spanish. - Ability to work independently and efficiently - Passionate for teaching and learning. Expert applying Pedagogical principles at all levels of communication, training, and coaching. - Ability to monitor problems and trends. Suggest and implement improvements. - Provide feedback and guidance to teachers on their content following educational best practices I can assure you that you won't need to worry about the quality of my work, making me a valuable asset to your team. I look forward to collaborating! “It is literally true that you can succeed best and quickest by helping others to succeed.” —Napoleon Hill
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Content Moderation
    Coaching
    Administrative Support
    Search Engine Optimization
    Spanish English Accent
    Creative Writing
    Customer Service
    Multitasking
    Copy Editing
    Spanish to English Translation
    Customer Support
    Project Management
    Online Chat Support
  • $8 hourly
    Hello! Thank you for visiting my profile, and for giving me the opportunity to introduce myself. Are you seeking for a versatile, highly qualified, detail- and results-oriented virtual assistant to support your business operations and administrative tasks? I am a reliable, attentive, self-taught, enthusiastic, results-oriented person, with a positive vision of life and a clear focus on high quality and profit, ethical, responsible, honest, dedicated and determined. As your virtual assistant I offer you a range of skills and capabilities to help optimize your business operations and drive your success. I have more than 15 years of experience in the administration area, and I have worked in different areas like: - Administrative assistant, (data entry, MS Office, agenda control). - Wholesale sales representative. - Customer service and support (tracking of complaints and claims, problem solving, telemarketing through applications and by email). I have developed SKILLS to perform functions such as: - Customer Support. - Customer support via email or applications. - Search and selection of new clients. - Individual guidance to each client to achieve the purchase/sale. - Agenda. - Email (telemarketing). - Inventory and Sample (check quality). - Price comparison. - Comparisons in the Niche. - Search, Selection and Qualification of products. - Use product knowledge and resources to provide accurate information and guidance to customers. - Write attractive and understandable descriptions for the products and write a short explanation of them. I have a great ABILITY to: - learn new processes. - follow detailed instructions - adaptability to changes - constantly communication - teamwork and leading them. - teach and train new of the teams - creativity - create good business relationships with clients that get loyalty from them. - good handle of time to accomplish common tasks, goals, plans and objectives. - motivate myself to make my obligations with dedication and passion My learning has been continuous and uninterrupted, so I offer you: - Good treatment to your customers (CUSTOMER SERVICE) - Pay attention to detail. - Objective points of view. - Give priority to complaints, claims and situations and respond as soon as possible. - responsibility and have good time handle. - Organization and punctuality. - Teamwork and communication. - Desire to learn new things, I learn very quickly, and I adapt to new technologies - Report progress, to determine areas that should be improved. - Follow instructions. - Give opinions that how the processes can be improved, if required. I really want to join in your team, my main objective is to occupy a position where I can help you grow and achieve goals, provide you with knowledge and abilities, and develop even more skills that with my experience can make contributions important to your business, above all, acquire skills to perform to your satisfaction and thus promote the desired growth of the organization and achieve the objectives and goals set mutually. I am eager to demostrate and help you with the following tasks that will surely lighten the burden of your daily life, such as: - Making a road map for your business -CUSTOMER SERVICE Effective communication with clients through tools such as: Email (ZENDESK, GORGIAS, REAMAZE), CHAT (TALK TO, LIVE, CHAT, SLACK, TELEGRAM, WHATSAPP WEB) - conflict management, (ATTENDING COMPLAINTS AND CLAIMS) - time management, agendas, and calendars (CALENDLY) - Facilities in project management to maintain a good communication, organization, and process monitoring using any of the tools such as: (NOTION, TRELLO, AIRTABLE, ASANA)) Once again, thank you for your time. I would love to continue discussing the needs of your business to work together and alleviate your customer service tasks, in email administration, complaint handling. My availability is flexible, so I am available for any additional questions.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Satisfaction
    Email Communication
    Customer Support
    Data Entry
    Ecommerce
    English
    Sales & Marketing Collateral
    Customer Service
    Copy & Paste
    Microsoft Office
    Administrative Support
    Spanish
    Virtual Assistance
    Email Copywriting
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