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Hire the best Email Support Freelancers in Pennsylvania

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  • $38 hourly

    • 5.0/5
    • (4 jobs)
    Hi my name is Gabriella but you can call me Gabri! I help creative small businesses take the load off of your daily tasks and responsibilities! I offer businesses Pinterest Management, Social Media, Email, and Admin Support. My strengths include: -Graphic design in Canva Pro -Instagram Management/Content Creation -Keyword Research (Pinterest) -SEO (Pinterest) -Tailwind utilization -Flodesk Check out my service guide below for more details!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Virtual Assistance
    Copywriting
    Email Design
    Pinterest
    Search Engine Marketing Strategy
    Digital Marketing
    Fashion Photography
    Wedding Photography
    Canva
    Search Engine Optimization
    SEO Keyword Research
    Email Communication
  • $45 hourly

    • 5.0/5
    • (9 jobs)
    I’m here to help your business maximize efficiency while delivering a best-in-class customer support experience. Let’s meet your customers or clients where they are and nurture them to become power users of your product. Let’s review bottlenecks in your support workflows and create clean, up-to-date resources. Let’s consider and collate pertinent feedback from your customer base and build out agile and effective roadmaps for product development. Don’t have any customer support systems in place yet? No problem, I’ve spent a decade working at Fortune 500 companies like Apple and AT&T along with various enterprise SaaS tools - I can recommend and implement the tools and resources you need to help your customer service department engage, retain and delight customers. Customer satisfaction is the currency that funds growth, let’s attain it together. My Specialties: - Building standard operating procedures and efficient workflows to reduce potential bottlenecks to help your business scale - Launching and optimizing support systems such as a help desks and knowledge bases - Creating and reviewing success metrics & SLA’s to ensure consistency in the customer experience - Creating actionable roadmaps for development & engineering teams based on customer feedback and help desk trends - Developing & implementing client onboarding plans, including written & visual resources “Keith is a proactive, thoughtful, creative, and professional team member. He has the ability to scale with an organization, not just as an individual contributor but also as a manager and leader. He's an asset to any organization and his talents extend beyond support. I would enjoy the opportunity to work with Keith again, in the future." “We really wanted to bring in an expert to get advice on our current tech support operations – Keith delivered above and beyond on all expectations. Really knows his stuff and made spot-on recommendations we've already worked seamlessly into our ops. His personality meshed perfectly with our team – I can tell he would be a valuable asset for any company. We will definitely be hiring him again in the future (Hopefully for something more long term!)" If you need help developing and optimizing your support systems to improve your customer success, let's talk!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Training & Development
    Zendesk
    Multitasking
    Communications
    Google Workspace Administration
    Customer Support
    Employee Onboarding
    Customer Service
    Product Knowledge
    Product Management
    Technical Support
    Phone Support
    Freshdesk
    Online Chat Support
  • $85 hourly

    • 5.0/5
    • (1 job)
    Solutions-oriented IT Network Administrator/Project Manager with notable success directing a broad range of corporate IT initiatives while participating in planning and implementation of information-security solutions in direct support of business objectives. Skilled problem solver and works well under stress. • Track record of increasing responsibility in network design and administration, systems analysis and development, and full life-cycle project management. • Hands-on experience leading all stages of system development efforts, including requirements definition, design, architecture, testing, and support. • Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project teams. • Certified Teams (MS-700) expert. Extensive experience with Teams and VOIP systems. Experience with building and maintaining Call Queues, and Auto Attendants within the Teams envrionment
    vsuc_fltilesrefresh_TrophyIcon Email Support
    SonicWall
    Ubiquiti
    GoToConnect
    VoIP
    Microsoft Teams
    Office 365
    Microsoft Exchange Server
    VMware ESX Server
    Microsoft Server
    Microsoft Hyper-V Server
    Backup Administration
    Microsoft Exchange Online
    Storage Area Network
  • $50 hourly

    • 4.8/5
    • (12 jobs)
    Personal Skills and Attributes: - Ambitious learner, always willing to take on a challenge - Adaptable and flexible - Excellent organizational skills - Strives for efficiency and measurable results - Strong communication and interpersonal skills Administration and HR Skills and Experience - Full circle recruiting and hiring, including onboarding and performance assessments - Compensation recommendations and negotiation - Payroll processing - Handbook and policy development/implementation - Scheduling and appointment setting - Client/customer relations management and correspondence, via phone and email - Social media management, light website design, and content creation - Data collection and entry Project Management Skills and Experience - Research for data extraction and analysis - Data flow tracking and reporting, including goal tracking and progress reporting - Recruiting, hiring, managing, and leading teams - Management of e-mail, documents, calendars, and schedules - Organizing travel, events, and itineraries, and scheduling meetings and appointments - Finance oversight including AR/AP, bookkeeping, and expense reporting - CRM Office application proficiency in: Microsoft Suite, Google Workspace and GSuite, DropBox, Calendly, Monday, Slack, ClickUp, Trello, Zoom, Canva and Procreate, social media platforms, and document management and organizations systems.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Administrative Support
    Data Entry
    Payroll Accounting
    Organizational Development
    Office Administration
    Social Media Management
    Human Resources Consulting
    Scheduling
    Human Resource Management
    HR & Business Services
  • $40 hourly

    • 5.0/5
    • (9 jobs)
    I provide an upscale service with a can-do attitude. Available M-F during business hours. Hi, my name is Heather and I'm an administrative assistant and office manager turned online business manager. I team up with hustling yet ambitious entrepreneurs and help them step into their rightful CEO self by creating and organizing their systems, processes, and workflows. "Working with Heather is amazing. As I've continued to grow my business, I knew it was time to get some things off my plate so I can focus more on the design side of things. Heather is so communicative, quick, and does fantastic work! From our initial call, I knew Heather was the perfect fit for my business. I am so much less stressed out in my business knowing Heather is there to support me!" - Alex Collier Design I'm here to help you grow to the next level by streamlining your backend and keeping all the moving parts organized - and that's where I come in for my clients. My mission is to help you gain back more time and clarity in your day so you can focus ON your business and not be stuck IN it. Favorite technology to help clients with: • Google Workspaces • Dubsado • Honeybook • ClickUp • Asana • Gusto • ActiveCampaign • Flodesk • Calendly
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Administrative Support
    Calendar Management
    Squarespace
    Employee Onboarding
    Organizational Development
    Software Integration
    Slack
    Gusto
    Client Management
    Showit
    Virtual Assistance
    File Maintenance
    Task Coordination
    Google Workspace
  • $35 hourly

    • 5.0/5
    • (5 jobs)
    Hello!! Why Hire Me? I have been in this field for 10+ years and I am a very organized, motivated, teamwork-oriented, and responsible employee with experiences in managing different type of areas as customer service, coordinating, management, managing websites and creating UGC content. Highly Educated with working in a manager role while having the opportunity in going to multiple leadership trainings. Seeking a role in increasing responsibility to help support my clients on Upwork. Skills - Microsoft Office (Word, Excel, Client, Process improvement, relationship management, Project management, PowerPoint, Outlook, Project, Vision) - UGC creator - CRM management - Strategic planning - Filing/Data Entry - Budgeting and finance (advanced) - Team building and leadership - Recruitment and talent development - Outreport training Typing 65 WPM - Project controls - Click Funnel training - Meeting/event planning - Quality control - Advanced cost control techniques - Personnel management - Adobe Illustrator Excel and PowerPoint - Inventory control (advanced) - Customer-oriented - Photoshop (beginner level) - Calendar - Talented multi-tasker - Flexible thinker - Website development - Email management - Complex problem solving - Advanced internet research skills - Marketing - High-profile presentations (beginner) - Visionary - Blogging skills - Results-oriented - Microsoft Office Suite expert -Management -Excel -QuickBooks -Calendar management And the list goes on! If you don't see your specific need, please reach out to me. I would be more than happy to see if I can help you. Thank you so much for taking the time out to go over my page, cant wait to talk more! Lauren
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Content Creation
    Customer Service
    Scheduling
    Task Coordination
    Virtual Assistance
    CRM Software
    Communications
    Data Entry
    Microsoft Excel
  • $50 hourly

    • 5.0/5
    • (1 job)
    I'm a long-term customer facing professional with experience negotiating across a wide range of industries. Need help streamlining a procurement process or hiring the right people within your organization? I can help. I have top rate negotiation skills and next level interpersonal skills that have allowed me to develop long-lasting and fruitful relationships. Below are just a few of my most important attributes. -Interpersonal Skills -Over a decade of negotiation experience -Problem Solving Skills -A proven track record of leadership and success improving Governance Policies -Certified Sourcing Professional
    vsuc_fltilesrefresh_TrophyIcon Email Support
    FinTech
    Pitchbook
    Legal Agreement
    Business
    Compliance
    Customer Service
    Business Presentation
    Intellectual Property Protection
    Contract
    SAP
    Customer Support Plugin
    Intellectual Property Law
    Microsoft Word
    Presentations
  • $40 hourly

    • 5.0/5
    • (6 jobs)
    As a dedicated Healthcare Admin with a proven track record in managing operations and optimizing customer service experience, I thrive in fast-paced environments where attention to detail and efficiency are paramount. My role encompasses a broad range of responsibilities, from overseeing human resources and resolving complex issues to analyzing data and refining processes for greater operational effectiveness, and efficient communication. With a strong command of Excel and data management, I ensure that decisions are driven by accurate insights, fostering a culture of accountability and continuous improvement. My leadership is grounded in clear communication, problem-solving, and a commitment to both staff and patient satisfaction. In addition to my healthcare administration expertise, I bring a robust skill set in social media strategy and content creation. I have successfully generated leads and managed social media accounts, leveraging digital platforms to enhance organizational visibility and engagement. I am passionate about merging my healthcare and social media expertise to contribute to dynamic, forward-thinking organizations that value innovation and excellence.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Photo Editing
    Video Editing
    TikTok Video
    Customer Service
    Social Customer Service
    Social Media Content Creation
    Virtual Assistance
    Administrate
    Brand Development
  • $50 hourly

    • 5.0/5
    • (31 jobs)
    Over 10 years of professional experience in customer service and tech support. Over 5 years working remotely. Have worked with startups and Fortune50 companies and everything in between. Bachelor's degree in Business - IT management and MBA. CompTIA Network+ certified. Expert in E-mail, ticket, and content moderation support. Skilled in - Data Entry Zendesk Email communication Google Apps Microsoft office/server
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Salesforce
    Microsoft Office SharePoint Server
    Microsoft Server
    Microsoft Access
    Virtual Assistance
    Ticketing System
    Customer Support
    Microsoft Excel
    Data Entry
    Zendesk
    Microsoft Office
    Google Docs
    Microsoft Word
  • $20 hourly

    • 4.8/5
    • (3 jobs)
    Enthusiastic, resourceful recent graduate with academic and professional background in marketing. Ability to establish priorities and meet challenges head-on. Strong project management skills. Versatile professional transitioning into corporate business development from a career as a small business owner. Organized, independent worker with strong time-management skills. Accomplished recent graduate with academic experience in business, economics and accounting. Strengths include leading projects and learning new concepts with ease.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Microsoft Office
    Customer Service
    Adobe Acrobat
    Microsoft Word
    Email Communication
    Data Entry
    Travel Planning
    Microsoft PowerPoint
    Communications
    Microsoft Outlook
    Microsoft Teams
    Microsoft Excel
  • $15 hourly

    • 5.0/5
    • (2 jobs)
    As an experience in Customer Service with a background of Sales and Customer service. Customer Service Associate has to maintain financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. As I have a previous experience in the Customer service and in sales. These two fields goes hand in hand. I have worked in Home Depot and Fry's Electronics. Also I have worked as a manager of a store. According to me, if someone has to work with the customers, you should know the ethics that how to deal with the customers.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Satisfaction
    Time Management
    Interpersonal Skills
    Multitasking
    Communication Etiquette
    Order Fulfillment
    Online Chat Support
    Order Tracking
  • $25 hourly

    • 5.0/5
    • (7 jobs)
    Hello! I am an Administrative Assistant and Social Media Content Creator with a wide variety of skills including excellent written and verbal communication skills, organizational skills, writing chops, social media scheduling, form making, database management, data entry, data analysis, transcription, and much more. I am efficient, quick, and determined to make my work high quality and helpful. I am proficient in Microsoft Office Suite, databases such as Apricot and ABLE, Wordpress, Zoom, Google Docs, OneDrive, and many other online systems. I am always happy to learn and master new things and want to be the best at what I do. I am a supporter, go-getter, and I strive to be as helpful as possible with each project I'm brought in on. Let me help you make your life easier!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    User Experience Strategy
    Theology
    Scheduling
    Christian Theology
    Database Administration
    Database
    Social Media Content Creation
    Email Communication
    Communications
  • $15 hourly

    • 5.0/5
    • (9 jobs)
    I am known to go above and beyond for my customers and clients. I think you'll find that I am detail oriented and a quick learner. I strive for the highest customer satisfaction and will stop at nothing until that is achieved!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Cold Calling
    Product Knowledge
    Interpersonal Skills
    Communication Etiquette
    Customer Support
    US English Dialect
    Phone Support
    Order Tracking
  • $18 hourly

    • 4.7/5
    • (15 jobs)
    Meet Victor Matthew - an accomplished Virtual Assistant with extensive expertise in various domains, including telemarketing, real estate acquisition and management, social media and digital marketing, brand development, creative writing, blockchain technology, Metaverse, NFTs, and cryptocurrencies. Whether you need chat support or require a customer service resource personnel, Victor is a highly skilled and versatile individual who can efficiently handle any task within these areas. Victor holds a B.Sc. in Computer Science from the prestigious University of Abuja, Nigeria, and is currently pursuing a Hybrid MBA in Entrepreneurship from Foster School of Business at the University of Washington. He is eager and committed to providing you with top-notch services and looks forward to serving you. Some of the key strengths that set me apart includes; @ability to take inbound/outbound calls @conduct client prospecting and business development @ audit calls and coach others, @perform administrative tasks and reporting @ take supervisor calls, and act as a product trainer. Additionally, I posses exceptional skills in creative writing, NFT/blockchain article writing, data entry, customer service, email support, phone support, administrative tasks, telemarketing, and cold calling. In summary, my vast experience and diverse skill set makes me a valuable asset for any organization looking to enhance its operations, boost productivity, and achieve business objectives.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    AppFolio
    Zillow Marketing
    Phone Support
    Phone Communication
    Administrative Support
    Online Chat Support
    Telemarketing
    Real Estate
    Cold Calling
    Sales
    Data Entry
    Outbound Sales
    Customer Service
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    It will be a pleasure for me to assist you with customer service, posting and scheduling and copywriting. I speak/write fluent Spanish and English. I'm a motivated customer service professional with +5 years of experience in the Hospitality industry and +5 years of human resources experience. 🔴Efficient: 🔸Email management and support 🔸Fluency writing and verbal English/Spanish 🔸Research and collecting data 🔸Scheduling Appointments 🔸Data Entry 🔸File Conversion (PDF to Excel/Word) 🔸Collecting emails and contact information 🔸Microsoft Office (Word, Excel/ CSV files, Outlook, etc.)
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Brand Identity & Guidelines
    Graphic Design
    Logo Design
    Customer Service
    Content Creation
    Customer Support
    Administrative Support
    Spanish
    Translation
    Canva
    Email Communication
    Data Entry
    Communications
  • $40 hourly

    • 5.0/5
    • (2 jobs)
    I am a hard worker who has a strong work ethic. I also possess strong data entry, administrative, customer service and communication skills. I am Looking for evening and weekend work. Thanks
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Draft Correspondence
    Letter Writing
    Audio Transcription
    Email & Newsletter
    Email Automation
    Mail Merge
    Accounts Payable
    Accounts Receivable
    Administrative Support
    Receptionist Skills
    Customer Service
    Email Communication
    Data Entry
  • $19 hourly

    • 5.0/5
    • (1 job)
    Hello, I am currently a Certified Nursing Assistant approaching two years of experience. I also have an additional two years of customer service experience in a retail/sales environment. I am excellent at writing, communication, problem-solving, and adapting. I would be willing to answer emails, give feedback, data entry, and voice recordings. Since I am a quick learner, I would like to gain experience and learn new things!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Microsoft Office
    Medical Terminology
    Typing
    Customer Service
  • $35 hourly

    • 0.0/5
    • (1 job)
    I'm a product support rep with additional experience in graphic design and analytics. I love solving problems.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Graphic Design
    Analytics
    Customer Support
    Product Support
  • $11 hourly

    • 4.9/5
    • (50 jobs)
    My career goal is to attain a consistent supply of contract jobs utilizing my skills as a speed typer, editor, article writer, and website columnist. Additionally, I'm available for any kind of jobs regarding sales, retail, and order processing. My experience in many customer service jobs both online and "in real life" give me the people skills needed to be an effective lead for employment types such as call centers and order processing. I received a 2-year degree from the London School of Journalism in editing and journalism in 2010, in addition to possessing 10+ years of experience writing for various websites in a variety of formats. Please get in touch with any job you'd like me to work on. I'm proficient in all years of Microsoft Word and Excel and can type well over a 100 wpm.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Recharge
    SEO-Based Website
    Microsoft Teams
    Customer Service
    Shopify
    Writing
    Data Entry
    Microsoft Word
    Microsoft Excel
    Google Docs
  • $20 hourly

    • 5.0/5
    • (1 job)
    I am an enthusiastic, reliable and detail oriented. I have excellent customer services skills over phone, email, chat support and Helpdesk (Freshdesk). I have a background in customer support and I am skilled in addressing inquiries with empathy and efficiency. I communicate clearly and solve problems promptly, contributing to improved processes and customer experiences.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Slack
    Communication Etiquette
    Email Communication
    Administrative Support
    Helpdesk
    Live Chat Software
    Phone Support
    English to Spanish Translation
    Customer Service
    Data Entry
    Microsoft Word
    Microsoft Excel PowerPivot
  • $25 hourly

    • 5.0/5
    • (4 jobs)
    Administrative Professional with over 10 years of experience. Excellent interpersonal skills, research, time management and problem solving skills. B.A. in Communication Studies. Ability to function at a high level in a wide variety of settings. Familiar with Microsoft, Adobe, InDesign, proofreading, website management, management of multiple businesses, news writing and editing, social media marketing, photography and educating for environmental sustainability. Remote work experienced.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    MINDBODY
    Google Docs
    Customer Support
    Scheduling
    Data Entry
    Administrative Support
    Microsoft Office
    Proofreading
  • $45 hourly

    • 5.0/5
    • (20 jobs)
    Data Entry; Proofreading; Editing; Website Building; Blogging; Writing; VA; Customer Service; Technical Support; English Grammar; Admin Support; Mortgage; Customer Care; Website Builder; Web Hosting; Microsoft 365; Domain; DNS; Nameserver; WordPress; Data Entry; Transcription; Social Media Management; Chat Support; Email Support; Email Marketing
    vsuc_fltilesrefresh_TrophyIcon Email Support
    iOS
    Microsoft Office
    Database Security
    Security Management
    Search Engine Optimization
    Data Entry
    Proofreading
    Domain Migration
    Technical Support
    Graphic Design
    Website Builder
  • $22 hourly

    • 0.0/5
    • (1 job)
    Experienced Virtual Assistant. What started out as a event/workshop planning position with a Grow with Google trainer 5 years ago has turned into so much more. In addition to daily email correspondence and meetings with Grow with Google Partners, scheduling and planning Google workshops, and being head of customer support I am now digital marketing manager for them. I am familiar with CRM such as Active Campaign and Systeme.io, workflow automation apps such as Zapier, very proficient in Google Suite and am currently completing my Digital Marketing Career Certificate through Google. If you're looking for someone who can do it all, look no further. A true Girl Friday, I can manage multiple tasks proficiently and punctually.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Event Management
    Virtual Assistance
    Small Business Administration
    Data Entry
    Google Docs
    Scheduling
    Google Sheets
    Telecommunications
  • $20 hourly

    • 4.7/5
    • (10 jobs)
    From sales and outreach, to data entry and general clerical work, I have a broad background in administrative assistance. I’m available to discuss your next project immediately, and eager to help in any capacity necessary.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    General Transcription
    Telemarketing
    Email Communication
    Data Entry
    Cold Calling
  • $30 hourly

    • 4.2/5
    • (8 jobs)
    I am highly motivated to work and make my projects my first priority. I love working with my employers to help make the project exactly what they are looking for. I have had 6 years of customer service experience while also pursuing a degree in humanities as well as real estate and life insurance experience. I bring all these tools to the table along with an extensive background in research and being able to pay attention to detail.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Email Communication
    Copywriting
    Form Completion
    Time Management
    Organizer
    Customer Support
    Trend Analysis
    Product Knowledge
    Real Estate
  • $20 hourly

    • 0.0/5
    • (5 jobs)
    Hi My name is Charlee. and I'm a open-minded individual who values authenticity, knowledge and connection. A bit about myself: I'm a dedicated person who takes pride in being a trusted partner to my clients. My energy is always high, and I strive to bring positivity and enthusiasm to my daily life, I'm passionate about personal growth, self-improvement, and making the most of every moment. Professionally, I've had the opportunity to work in the medical marijuana industry for the state, focusing on cultivation and medicine. I've also recently completed my studies in real estate. I'm proud of my accomplishments and the relationships I've built along the way. I'm committed to delivering exceptional results and building lasting connections. I'm eager to learn and grow, and I take pride in being organized, focused, and loyal. My goal is to become a valuable asset to an amazing partner or business, and I'm excited about the opportunity to make a positive impact in my life and the lives of others.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Instagram
    Facebook
    Hospitality
    Advertisement
    Ad Creative
    Music
    Photo Editing
    Customer Service
    Sales
    Typing
    Personal Administration
    Phone Communication
  • $10 hourly

    • 5.0/5
    • (4 jobs)
    Do you need someone to take care of your tedious tasks? Look no further!! 💰Cost-effective & Tech-Savy 🔍Reliable & Resourceful 🔒Data Security 🚀Proactive. Here's what clients book me for: Delivering fast and efficient results without breaking the bank is one of my strong suits. With years of experience as an independent worker, I bring top-notch organizational skills and proactive problem-solving to the table. I handle all administrative tasks with ease and am proficient in programs like Office, Asana, Trello, and more. As a rockstar VA, I ensure everything runs smoothly so they can focus on their core business. SKILLS: - Email Management - Data Entry - Admin Support / Scheduling - File Maintenance / File Management - Product Listing - Microsoft Office - Google Suite - Time Management and more. Don't wait any longer to optimize your business operations and free up your valuable time. Hire me as your Virtual Assistant today, and let's achieve your goals together. Reach out now to discuss how I can support your success and make your life easier. Contact me today and let’s get started!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Inventory Management
    Meeting Scheduling
    Administrative Support
    Ecommerce Order Fulfillment
    Social Media Management
    Ecommerce
    Product Listings
    Online Research
    Scheduling
    Email Management
    Product Support
    Appointment Scheduling
    Data Entry
    Virtual Assistance
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