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Hire the best Email Support Freelancers in Angeles City, PH

Check out Email Support Freelancers in Angeles City, PH with the skills you need for your next job.
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  • $15 hourly
    • 5.0/5
    • (11 jobs)
    Are you looking for an exceptional customer service representative who can provide world-class assistance to your customer? Here's what I can offer: -23 years of Customer Service Experience (Dell, AT&T, America Online to name a few) -Leadership experience (Supervisor, Team Leader and Operations Manager Trainee) -Exceptional phone, email, chat and ticket skills. -Proficient in administrative work -Critical thinker, attention to details and smart logical decision-making skills -Advanced Microsoft Office skills -CRM tools experience
    Featured Skill Email Support
    Time Management
    Leadership Skills
    Customer Support
    Email Communication
    Product Knowledge
    Photo Editing
    Microsoft Excel
    Online Chat Support
    Phone Support
  • $7 hourly
    • 4.6/5
    • (5 jobs)
    - Web design and layout in Shopify, Duda, Ecwid, Wordpress - Good with SEO - Well versed in e-Commerce Shopify, Mercari, Ebay, Ecwid, Wordpress & Duda ecomm - Shopify Store Management (Product Listing, Order processing/Fulfillments, Inventory management & more) - Experienced in eBay and Mercari - Experienced in Data Entry - Social Media Management ( IG, TikTok, Youtube) - 8 years of BPO experience both voice and non-voice - Voice Over/Voice Acting - Managing Marketing Campaigns (SMS, Email, Social Media) - Expert in Customer Service (Chat, Email and Phone) with great communication skills - Great with research and strategy - Independent and resourceful - Proficient in Google sheets, Google Docs, MS apps, Keynote, Numbers, Pages etc. - Video and Photo Editing - Canva and Photoshop Please send me a personalized message if you need my assistance! :)
    Featured Skill Email Support
    Shopify
    Dropshipping
    Order Processing
    Customer Experience
    Customer Service
    Order Fulfillment
    Ecommerce
    Research & Strategy
    Online Chat Support
    Product Listings
    Data Entry
  • $8 hourly
    • 5.0/5
    • (6 jobs)
    With over 10 years of dedicated experience in customer service, I have honed my skills in delivering exceptional service to clients across various industries. My expertise lies in effectively managing customer inquiries, resolving issues, and ensuring satisfaction at every touchpoint. Key Strengths & Skills: Customer Support Management: Proficient in handling customer inquiries via multiple channels including email, chat, and social media. I excel in responding to both simple and complex issues in a timely and professional manner. Conflict Resolution & Problem Solving: Skilled in de-escalating difficult situations, addressing customer complaints with patience and empathy, and providing creative solutions that ensure long-term satisfaction. CRM Tools & Ticketing Systems: Experienced in using customer relationship management (CRM) software such as Zendesk, Gorgias, Reamaze, and Freshdesk, to manage customer interactions, track support tickets, and maintain detailed records. Multitasking & Time Management: I thrive in fast-paced environments, ensuring that all inquiries are handled efficiently, even during peak hours. I can juggle multiple customer requests without sacrificing quality.
    Featured Skill Email Support
    Inbound Inquiry
    Communication Etiquette
    English
    Online Chat Support
    Social Media Management
    Customer Satisfaction
    Administrative Support
    Administrate
    Customer Support
    Answered Ticket
    Social Media Website
    Customer Support Plugin
    Customer Service
  • $6 hourly
    • 5.0/5
    • (2 jobs)
    Do you feel like you spend too much time on 'busy work' and not enough time on the things in your life you want to focus on? If so, consider me to be your virtual assistant to take those tasks off your hands today! I offer assistance for routine tasks and projects in business and personal settings. Services I offer include: Real Estate Appointment Setting Real Estate Property Listing Email management File management Maintain schedules Set appointments Check & follow up ETAs from suppliers and purchase orders Travel planning Book restaurants Data Entry Research Why me? Professional communication Quick response and delivery Fast typing work (Over 50+ WPM) Accurate work and client satisfaction I am confident and ready for new challenges. I would be happy to serve you.
    Featured Skill Email Support
    Customer Service
    Product Knowledge
    Communication Etiquette
    Administrative Support
    Customer Support
    Time Management
    Online Research
    Data Entry
    Order Tracking
  • $10 hourly
    • 5.0/5
    • (3 jobs)
    •Customer service professional with exceptional multitasking, prioritization, and time management skills. •Individual who is people-oriented, pays attention to detail, has a pleasant attitude, and can resolve client issues in a professional manner.
    Featured Skill Email Support
    Technical Support
    Customer Service
    Critical Thinking Skills
    Customer Support
    Internet Survey
    Teaching English
    Administrative Support
    Data Entry
    Document Analysis
    Online Chat Support
  • $7 hourly
    • 5.0/5
    • (8 jobs)
    𝑯𝒆𝒚! 𝑰'𝒍𝒍 𝒃𝒆 𝒚𝒐𝒖𝒓 𝒈𝒐-𝒕𝒐 𝒑𝒆𝒓𝒔𝒐𝒏 𝒇𝒐𝒓 𝑺𝒉𝒐𝒑𝒊𝒇𝒚 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒔𝒖𝒑𝒑𝒐𝒓𝒕, 𝒘𝒉𝒆𝒕𝒉𝒆𝒓 𝒊𝒕'𝒔 𝒉𝒂𝒏𝒅𝒍𝒊𝒏𝒈 𝒒𝒖𝒆𝒓𝒊𝒆𝒔 𝒐𝒏 𝒁𝒆𝒏𝒅𝒆𝒔𝒌, 𝑮𝒐𝒓𝒈𝒊𝒂𝒔, 𝑭𝒓𝒆𝒔𝒉𝒅𝒆𝒔𝒌, 𝑹𝒆𝑨𝒎𝒂𝒛𝒆, 𝒐𝒓 𝒂𝒏𝒔𝒘𝒆𝒓𝒊𝒏𝒈 𝑫𝑴𝒔 𝒐𝒏 𝒔𝒐𝒄𝒊𝒂𝒍 𝒎𝒆𝒅𝒊𝒂 𝒑𝒍𝒂𝒕𝒇𝒐𝒓𝒎𝒔, 𝑰'𝒍𝒍 𝒆𝒏𝒔𝒖𝒓𝒆 𝒚𝒐𝒖𝒓 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒔𝒖𝒑𝒑𝒐𝒓𝒕 𝒊𝒔 𝒕𝒐𝒑-𝒏𝒐𝒕𝒄𝒉 𝒂𝒏𝒅 𝒓𝒆𝒍𝒊𝒂𝒃𝒍𝒆! 💪💯 Aside from customer support, you can also rely on me for other services: ✅ Social Media management/moderation ✅ Data Entry ✅ Research ✅ Print on Demand photo editing/ order fulfillment
    Featured Skill Email Support
    Shopify Dropshipping
    Answered Ticket
    Email Communication
    ChatGPT
    Social Media Replies
    Gorgias
    Customer Service
    Customer Support
    Shopify
    Online Chat Support
    Zendesk
    Freshdesk
    Ecommerce Support
  • $8 hourly
    • 4.8/5
    • (16 jobs)
    Hi! I'm Navneet, your dedicated Social Media Manager & Content Creator, ready to elevate your professional journey with precision and skill proficiencies. Why Choose Me? 👇 💡 Expert Problem-Solver: Challenges are opportunities for innovation. Armed with resourcefulness and resilience, I tackle obstacles head-on, turning setbacks into stepping stones toward triumph. 🌐 Tech-Savvy Navigator: From mastering complex calendars to harnessing the power of cutting-edge software, I leverage technology to streamline processes and foster efficient collaboration. 💼 Administrative Wizardry: From managing correspondence to orchestrating flawless events, I am your go-to specialist for all things administrative, meticulously handling tasks with finesse and flair. 🎯 Executive Support Excellence: With a keen eye for detail and a knack for organization, I excel in providing top-tier support to executives, ensuring seamless operations and optimal productivity. 🤝 Trusted Partner: Your goals and priorities are my compass. Count on me to be your reliable ally, committed to surpassing expectations and driving success at every turn. Let's join forces and unlock new heights of excellence together. Ready to embark on a journey of seamless efficiency and unparalleled support? Feel free to reach out or send an offer! ⭐
    Featured Skill Email Support
    Customer Experience
    Project Workflows
    People Management
    Social Media Marketing
    Social Media Management
    Store Management
    Google Docs
    Data Entry
    Administrative Support
    Customer Service
    Graphic Design
    Canva
    Real Estate Virtual Assistance
    Virtual Assistance
  • $6 hourly
    • 4.9/5
    • (15 jobs)
    Greetings! I bring over five years of robust experience in various Administrative and Executive Virtual Assistance roles, consistently delivering results. My professionalism, reliability, and exceptional time-management skills make me the ideal candidate for your administrative needs. Expertise: • General Virtual Assistance • Customer Support • Chat Support • Email Management and Support • Data Entry, Processing, and Management • File Organization • Sales Assistance • Project Management (Asana) • Social Media Management • E-commerce Support • Web Research • Graphic Design (including product mock-ups and stationery designs) I am confident that I will be a significant asset to your business and can work effectively whether independently or as part of a team. I look forward to the opportunity to partner with you and drive success together. Thank you!
    Featured Skill Email Support
    Asana
    List Building
    PDF
    Microsoft Outlook
    Customer Service
    Customer Support
    Online Chat Support
    Logistics Management
    Appointment Setting
    Sales Management
    Data Collection
    Data Entry
    Customer Relationship Management
    Virtual Assistance
  • $15 hourly
    • 5.0/5
    • (13 jobs)
    Highly motivated and results-driven Customer Service and Collections Agent with a rockstar flair for delivering exceptional service and recovering outstanding debts. Adept at managing challenging situations with empathy, professionalism, and finesse. Proven track record of meeting and exceeding collection targets while maintaining a positive customer experience. Key Qualifications: 1. Outstanding Communication Skills: Exceptional ability to communicate persuasively and professionally, both verbally and in writing. Can navigate sensitive conversations with empathy and tact. 2. Debt Recovery Expertise: Proficient in the art of debt collection, employing a customer-centric approach while ensuring compliance with legal and ethical guidelines. 3. Customer-Centric Attitude: Passionate about providing top-notch customer service, going the extra mile to build trust and rapport with clients, even in challenging collection scenarios. 4. Target-Oriented: Consistently meets and exceeds collection targets, leveraging a combination of negotiation skills and persistence to maximize recoveries. 5. Problem-Solving: Possesses a sharp analytical mind to assess financial situations, identify solutions, and negotiate payment arrangements that benefit both clients and the organization. 6. Compliance Knowledge: Well-versed in the regulatory landscape surrounding debt collection, ensuring adherence to all relevant laws and guidelines. 7. Resilience: Thrives in a fast-paced, high-pressure environment, maintaining composure and professionalism even when faced with difficult customers or situations. 8. Team Player: Collaborative mindset, able to work effectively within a team environment to share best practices and contribute to overall departmental success. 9. Continuous Learner: Committed to staying updated on industry trends, best practices, and evolving collection strategies to deliver optimal results. 10. Technology Proficiency: Skilled in utilizing various collection software and customer relationship management (CRM) tools to streamline processes and enhance efficiency.
    Featured Skill Email Support
    Salesforce
    QuickBooks Online
    Staff Recruitment & Management
    Communications
    Product Knowledge
    Zendesk
    Phone Support
    Online Chat Support
    Email Communication
    Customer Service
    Customer Support
    Debt Collection
    Data Entry
    Data Mining
  • $6 hourly
    • 2.7/5
    • (3 jobs)
    An experienced Data Curator with a strong background in customer support, skilled in organizing, managing, and curating data to ensure its accuracy, relevance, and accessibility. Expertise in maintaining high-quality datasets while delivering exceptional support to customers, helping them navigate and interpret data to meet their needs. Adept at managing both the technical and interpersonal aspects of data-driven environments, with a focus on problem-solving, continuous improvement, and delivering client satisfaction. Key Skills: Data collection, entry, and validation Customer service excellence Data analysis and reporting Problem-solving and troubleshooting CRM and database management Clear and concise communication Time management and prioritization Technical support for data-related queries Experience Highlights: Successfully collected and maintained high-quality data, ensuring compliance with data standards and protocols. Provided responsive customer support for inquiries regarding data accuracy, issues, and reports, achieving a high level of customer satisfaction. Worked closely with cross-functional teams to resolve technical issues and improve data processes. Trained customers and internal staff on data-related tools and systems, ensuring smooth operations and customer empowerment. Professional Goals: To leverage expertise in data management and customer service to contribute to an organization's growth while continuously enhancing skills in data analysis and client relations.
    Featured Skill Email Support
    Facebook Advertising
    Customer Service
    Customer Support Plugin
    Sales & Inventory Entries
    Sales
    Online Chat Support
    Zendesk
  • $5 hourly
    • 4.6/5
    • (2 jobs)
    Experienced Customer Service Representative (Phone, Email, and Chat), Expert in Account Management and Retention Agent with High Retention Rate, Outbound and Inbound Sales. Technical & Billing Support. SMM & Virtual Assistant.
    Featured Skill Email Support
    Customer Support
    Customer Satisfaction
    Customer Retention Strategy
    Customer Service
    Technical Support
    Server
    Customer Retention
    Email
    Order Tracking
    Online Chat Support
    Phone Support
    English
  • $6 hourly
    • 5.0/5
    • (2 jobs)
    CAREER OBJECTIVE To obtain a position in a company that will utilize my capabilities to fullest of my creativity and at the same time build up my knowledge and skills to become effective and efficient member of our society.
    Featured Skill Email Support
    Customer Service
    Phone Communication
    Desktop Support
    Customer Support
    Communications
    Online Chat Support
    Technical Support
    Phone Support
  • $20 hourly
    • 5.0/5
    • (48 jobs)
    I am a dedicated and passionate Vacation Rental Operations Manager and Guest Relations Officer with over 15 years of experience in the BPO and remote work industries. Armed with a B.S. in Hotel and Restaurant Management and certified as a Vacation Rental Management Professional (VRMA), I have successfully overseen the operations of more than 30 short-term and long-term property management companies worldwide. My expertise spans business development, admin works, operations, marketing, customer support, and sales, making me a versatile leader in the field. Professional Values: • Commitment to Excellence: Dedicated to maintaining high standards in all aspects of work, ensuring quality and efficiency. • Customer-Centric Approach: Focused on delivering exceptional service and building strong relationships with clients and guests. • Innovative Problem-Solving: Continuously seeking innovative solutions to improve operations and resolve challenges. • Leadership & Team Development: Passionate about leading teams, fostering a collaborative environment, and promoting professional growth. Professional Background: With a deep-seated passion for excellence and a customer-centric approach, I have consistently delivered high-quality service and operational efficiency. My background includes: • Vacation Rentals Support: Managing all aspects of vacation rental operations, from guest relations to housekeeping and maintenance, ensuring a seamless experience for guests and property owners. • Turo Management & Support: Enhancing customer satisfaction through meticulous administrative support and efficient business operations. • Collections Supervision: Leading teams to achieve debt recovery targets with strategic planning and effective training. • Administrative & Customer Support: Providing executive and virtual assistance, conducting web research, and offering comprehensive customer support across multiple platforms. • E-Commerce Expertise: Excelling in private label and drop shipping, from product sourcing and market analysis to logistics coordination and sales strategies. • Sales & Marketing Prowess: Generating leads, setting appointments, and executing telemarketing campaigns to drive business growth. • Basic accounting expertise: bookkeeping, data analysis, preparation of financial statements, balance sheets, and journal entries. Areas of Expertise: I. Vacation Rentals Support • Business Operations: Accounting and Finance, Human Resources, Personnel Management, Housekeeping Management, Maintenance Management, Reservations and Sales Management. • Business Planning and Organizational Management • Marketing and Promotion • Guest Relations: Development of Standard Operating Procedures (SOPs), Compilation of Guidebooks and House Manuals, Management of Guest Inquiries and Reservations, Oversight of Claims and Dispute Resolution. • Owner Relations II. Turo Management & Support • Administrative Support • Business Operations • Customer Relations • Manpower Training and Outsourcing III. Dispatch Support Officer IV. Collections Supervisor V. Administrative Support • Executive Assistant • Virtual Assistant • Web Research • Data Mining • Data Entry VI. Customer Support • Help Desk/Ticket Support • Live Chat Support • Email Support • Inbound Phone Support • Outbound Phone Support • Social Customer Support VII. E-Commerce (Private Label / Drop Shipping) • Product Sourcing & Research • Product Analysis, Evaluation & Launch • Product Competitor Research • Product Design & Development • Customer Support • Supplier Sourcing • Logistics Coordination • Keyword Optimization • Inventory Management • Sales & Marketing Strategies VIII. Sales and Marketing • Appointment Setting • Lead Generation • Telemarketing • Sales I invite you to connect with me for opportunities in vacation rental management, property operations, and customer relations. Let's work together to create exceptional experiences and drive success!
    Featured Skill Email Support
    Product Photography
    SEO Strategy
    Shopify
    Accounting
    Customer Support
    Management Skills
    Team Management
    Online Chat Support
    Client Management
    Ecommerce Support
    Administrative Support
    Phone Support
    Management Consulting
    Business Operations
  • $8 hourly
    • 5.0/5
    • (6 jobs)
    Managing properties for them to save sales, listing properties, optimizing related tools to have their work more effective and efficient. Sending schedule of cleaners for changeover dates, sending check-in, and check-out instructions, check-in check, 1st-night messages to ensure guest experience. Offering some orphan nights which helps decides guest to meet a 100% occupancy for idle dates. Writing down, reviewing and approving invoices for Partners for accuracy. Leaving and requesting public reviews for guests, answering public responses to attract potential renters of the latest, and updated amenities of a specific listing. AIRBNB/HOMEAWAY/BOOKING.COM is the platform we use for communicating and doing reservations Have used Channel Managers like HOSTAWAY/LIVEREZ/GUESTY Very familiar with the hotel operations too, starting with welcoming the guest on arrival. Personally assisting them with their needs upon check-in. Offering some services that might help their trip during their stay. Calling to ensure everything is going well with their stay. Assist with the billing statement to ensure the accuracy of every service incurred. Bid a farewell and ask them to come back!
    Featured Skill Email Support
    Hospitality
    Phone Communication
    Customer Service
    Scheduling
    Email Communication
    Customer Experience
    Communications
    Data Entry
    Administrate
    Administrative Support
    English
    Customer Support
  • $5 hourly
    • 5.0/5
    • (4 jobs)
    Hi! I'm Princes. I have working experience as a customer service representative for 4 years. I also handled administrative duties such as day to day office tasks, answering phone calls, entering/updating data into spreadsheets. I'm proficient in Microsoft Office, Admin Tasks, Data Entry, Customer Support and etc. I am efficient, competent and I have strong attention to detail. I am fast learner and motivated in getting the job done and committed to deadlines. I look forward to work with you.
    Featured Skill Email Support
    Customer Service
    Customer Support
    Administrative Support
    Data Entry
    Microsoft Office
  • $14 hourly
    • 5.0/5
    • (3 jobs)
    Team Manager Sutherland Philippines – Genesis Financial Services – Collections Department December 2016 – March 2019 • Handles a team consisting of 15-25 agents • Provides and documents performance feedback through side-by-side coaching, performance reviews, goal-setting, and deficiency management • Appropriately addresses human resources issues, such as attendance and interpersonal relationships in the workplace; consults Program Manager and/or Human Resources for guidance as needed • Increases effectiveness of call monitoring by attending calibration sessions with the client and Quality team. • Utilizes reporting to manage improvements in individual, team, and queue performance • Handles escalated customer issues as needed • Supports and communicates business goals, quality standards, processes and procedures and policies • Administers motivational programs that include incentives, contests and team performance programs • Performs quarterly performance reviews of agents. • Participates in the interviewing process and makes hiring recommendations. Account Supervisor iQor Philippines – Synchrony Bank - Collections February 2012 – November 2015 • Handles a team consisting of 15-25 agents • Provides and documents performance feedback through side-by-side coaching, performance reviews, goal-setting, and deficiency management • Appropriately addresses human resources issues, such as attendance and interpersonal relationships in the workplace; consults Program Manager and/or Human Resources for guidance as needed • Increases effectiveness of call monitoring by attending calibration sessions with the client and Quality team. • Utilizes reporting to manage improvements in individual, team, and queue performance • Handles escalated customer issues as needed • Supports and communicates business goals, quality standards, processes and procedures and policies • Administers motivational programs that include incentives, contests and team performance programs • Performs quarterly performance reviews of agents. • Participates in the interviewing process and makes hiring recommendations. Senior Collections Specialist iQor Philippines January 2008 - February 2012 • Took inbound and outbound calls to collect payment from customers who are past due with their credit card accounts. • Educated customers regarding the status of their account and informed them of the benefits and consequences of making/not making payments. Bank Teller Bank of Florida October 2005 – December 2007 • Balance currency, coin, and checks in cash drawers at end of shifts, and calculate daily transactions using computers, calculators or adding machines. • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. • Receive checks and cash for deposits, verify amounts, and check accuracy of deposit slips. • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. • Enter customers’ transactions into computers in order to record transactions and issue computer-generated receipts. • Count currency, coins, and checks received by hand or using currency-counting machine, in order to prepare them for deposit or shipments to branch banks. • Identify transaction mistakes when debits and credits do not balance • Prepare and verify cashier’s checks. • Arrange cash received in cash boxes and coin dispensers according to denomination.
    Featured Skill Email Support
    Debt Collection
    Administrative Support
    Invoicing
    Customer Service
    Staff Recruitment & Management
    Data Collection
    Transaction Data Entry
    Email Communication
    Customer Support
  • $8 hourly
    • 5.0/5
    • (17 jobs)
    Greetings! Thank you for taking the time to check out my profile. I’m April — the name you can trust. My card on the table? Integrity. With over 10 years in the BPO industry and 3 years as a Virtual Assistant, I’ve consistently delivered top-notch customer experiences without ever compromising a client’s business processes or guidelines. I have a clear record and solid references from every employer I’ve worked with. I’m a true jack of all trades when it comes to customer service — handling calls, chat, and email with ease. Dead-end issue? No problem. Thinking outside the box is my favorite kind of challenge. Instead of saying “no,” I offer smart, actionable alternatives. Multitasking? That’s second nature to me. I’m here to care for your business while making sure your customers feel truly valued. Expect the extraordinary — you’re in good hands.
    Featured Skill Email Support
    Administrative Support
    Virtual Assistance
    Customer Support Plugin
    Customer Satisfaction
    Customer Experience
    Customer Service
    Technical Project Management
    Email Communication
    Data Entry
    Technical Support
  • $10 hourly
    • 5.0/5
    • (3 jobs)
    Experienced customer–oriented professional with strong multi-tasking skills and ability to efficiently prioritize task. Self-motivated personable and result-driven individual. I have 10 years of experience in business organizations such as Customer Service, Technical Support and Consumer Finance. In years of service as a Customer Service Representative , I have been exposed dealing with different types of customers. It gave me a broad idea of what a customer service should be. I have acquired and been well equipped on how to deal with customers' concerns/issues, providing resolution in a positive manner. As a Customer Service Representative, I am open to new challenges that will not just make me a better employee but also to help me grow as an individual person. I have also worked as a Quality Analyst for almost 3 years focusing on Client experience. Ensuring that agents are providing excellent client experience each and every call they make and receive. I have also accomplished a Leadership Training in April 2015. The training focuses on Peak Performance coaching. A training on how to coach using developmental strategies and scripting that will motivate an employee to drive results in a positive manner.
    Featured Skill Email Support
    Customer Service
    Workday Adaptive Planning
    Customer Support
    Smartphone
    Technical Support
    Email Communication
    Customer Support Plugin
    Content Creation
    Administrative Support
    Phone Support
    Online Chat Support
    Zoho CRM
  • $12 hourly
    • 5.0/5
    • (6 jobs)
    ✅TOP- RATED Freelancer on Up Work, It is my passion to help business owners grow their presence on Social Media. I specialized in the art of posting content on Social Media like Facebook and Instagram to increase brand awareness and manage online presence. I also assist start-up business owners who need an extra hand doing Admin Tasks to Digital Marketing. Skills: ⭐️Social Media Management ⭐️Canva ⭐️Marketing Management ⭐️Admin and Data Entry ⭐️Email and Chat Support If you've got too much to do and have run out of ways to get the job done, I'm here to help. Talk soon, Jamaica Misamis
    Featured Skill Email Support
    Administrative Support
    Social Media Management
    Customer Service
    Data Entry
  • $10 hourly
    • 5.0/5
    • (15 jobs)
    Are you looking for an experienced eCommerce manager to scale your online store? With over 7 years of expertise, I specialize in managing eBay, Amazon, and Shopify stores, optimizing listings for SEO, handling customer support, and ensuring smooth operations. I help businesses increase sales, maintain Above Standard or Top Rated seller status, and create a seamless shopping experience. eBay Management ✅ SEO-optimized product listing & optimization ✅ Proficient in LastPass, Google Drive, Auto DS, Listing Mirror, and CJ Dropshipping ✅ Customer service management & dispute resolution ✅ Maintain Above Standard or Top Rated seller performance Amazon Seller Central ✅ Product listing & inventory control ✅ Performance monitoring to maintain seller health ✅ Homepage design & customization for better branding ✅ Customer service & order resolution Shopify Store Management ✅ Customer support via Gmail, Gorgias, or Zendesk ✅ SEO-optimized listings & blog writing for higher search ranking ✅ Meta titles & descriptions for better visibility ✅ Engaging & persuasive product descriptions ✅ Order processing & replacements ✅ Inventory & price updates for competitive selling ✅ Google Sheets tracking system to prevent customer abuse & track orders ✅ Shopify homepage design & optimization Social Media Management ✅ Post scheduling & management via Meta Business Suite ✅ Engaging with customers & answering inquiries ✅ Canva graphics & CapCut video creation ✅ Handling social media comments & messages Tools & Platforms I Use 📌 Google Drive, Gmail, Slack, WhatsApp, Skype, Google Workspace, Google Calendar, Google Sheets 📌 Alibaba & AliExpress for supplier sourcing 📌 Canva for social media graphics & branding 📌 Meta Business Suite for social media scheduling I am dedicated to growing your eCommerce business, increasing visibility, and ensuring customer satisfaction. Let's collaborate to take your store to the next level! 🚀
    Featured Skill Email Support
    Administrative Support
    Virtual Assistance
    Team Management
    Online Chat Support
    Customer Service
    Shopify
    eBay
    Dropshipping
    Manage eBay Site
    Amazon Listing
    eBay Listing
    Shopify SEO
  • $8 hourly
    • 5.0/5
    • (7 jobs)
    I'm a highly competent Customer Service Representative, Debt Collector, and Virtual Assistant that will bring a dedicated, reliable, and driven attitude to any of these roles. I've been in the BPO Industry for 10 years handling dynamic and fast-paced accounts and I started working remotely in 2020. I excel at handling customer inquiries and assisting you with various tasks including customer support, debt collection, data entry, document processing, research, document formatting, scheduling, etc. I adapt quickly to new programs. My goal is to bring first-rate customer service to our clients and support your business goals.
    Featured Skill Email Support
    Phone Support
    English
    Order Tracking
    Zendesk
    Customer Support
    Product Knowledge
    Customer Satisfaction
    Administrative Support
    Shopify
    Technical Support
    Customer Service
    Debt Collection
    Account Management
    Data Entry
  • $5 hourly
    • 5.0/5
    • (9 jobs)
    I am the perfect collaborator to any project - I am pleasant to work with and easily adaptable to different work styles and personalities, while also finding stride as a detail-oriented and efficient task master. I deliver thorough and accurate work in a timely manner and am not turned off by repetitive tasks. I excel at understanding the goals of my clients, anticipating obstacles and needs, while also maintaining a calm and professional demeanor that is flexible with different personalities. I am currently based in the Philippines but am happy to work with clients in all time zones. Tools and programs with which I am experienced: -Microsoft Word -Microsoft Excel -Microsoft powerpoint -Outlook -Canva -Quickbooks -Facebook -Instagram -YouTube -Vimeo -Soundcloud -Pinterest -Zoom -Google Hangouts -Skype -Google Drive -Spreadsheet -Constant Contact -MailChimp -Hootsuite -All Google Suite tools (Google Slides, Google Sheets, Google Docs, Google Forms, etc.) Skills in which I am experienced: -Online English lessons (TEFL-certified English Teacher) - Customer Service Support - Technical Support Representative - Billing Chat Support - Collections Specialist - Sales Agent - Data Entry - Shopify Customer Service
    Featured Skill Email Support
    Ecommerce Order Fulfillment
    Order Fulfillment
    Order Entry
    Real Estate Cold Calling
    Cold Calling
    Cold Email
    Cold Call
    Real Estate Virtual Assistance
    Virtual Assistance
    Customer Support
    Scheduling
    Order Processing
  • $5 hourly
    • 5.0/5
    • (23 jobs)
    Good day! I'm Kristine, a dedicated professional with a unique blend of customer service expertise and virtual assistance skills. With 13 years of experience, I have honed my communication and problem-solving skills to ensure customer satisfaction. I am dedicated to providing timely and effective solutions to enhance the overall customer experience. Key Skills: - Customer Support - Virtual Assistance - Email Management - Data Entry - Data Analysis - Problem Solving - Communication Skills - Issue Resolution - Communication and Collaboration - Relationship Building - Multitasking - Quality Assurance I am passionate about ensuring client satisfaction and streamlining operations through effective customer service and virtual assistance. Let's discuss how I can contribute to the success of your business!
    Featured Skill Email Support
    Amazon
    Etsy
    Shopify
    eBay
    Amazon Seller Central
    WordPress
    Virtual Assistance
    Quality Assurance
    Customer Support
    Customer Experience
    Zendesk
    Online Chat Support
    Phone Support
    Data Entry
  • $7 hourly
    • 5.0/5
    • (2 jobs)
    I have experience optimizing products and feeds in helping clients market their products better in several Online Marketplaces and Product Search Platforms. I have skills with Google Merchant Center and am knowledgeable with the ins and outs of eBay as one of the major Online Marketplaces. I am an expert with both buying and selling experience of customers. Perform various administrative tasks, including answering emails, scheduling calendars, managing social media accounts, graphic design, front end web development, optimize product listings and provides customer service. With experience in Accounts Receivable and Billing. Have a strong interpersonal and intrapersonal skills and strong commitment to work.
    Featured Skill Email Support
    Data Entry
    Customer Support
    Virtual Assistance
    Ecommerce Website Development
    Community Engagement
    Social Media Marketing
    Bing Ads
    Game
    eBay Marketing
    Communications
    Product Listings
    Google Ads
    Social Media Management
  • $13 hourly
    • 5.0/5
    • (2 jobs)
    I have an excellent presentation, verbal, and written communication skills combined with strong people management skills and effective planning skills and time management. I have a working knowledge of the fraud and disputes within the banking and finance industry, and substantial shared services technical knowledge and skills. I have been in the Customer Service industry for more than 8 years, and as a my current role as a Unit Manager, I have a comprehensive knowledge of performance metrics utilization.
    Featured Skill Email Support
    Technical Support
    Hardware Troubleshooting
    Quality Assurance
    Customer Support
    Product Knowledge
    Email Communication
    Management Skills
    English
    Online Chat Support
  • $7 hourly
    • 5.0/5
    • (2 jobs)
    Hello, I understand that there are a lot of applicants to choose from, but I believe that my attitude of wanting to always give my best and constantly improve is what makes me different. I am also a fast learner and I like being good at everything that I do. Doing so gives me self-satisfaction and most importantly, it helps my clients achieve their goals. I am optimistic and I work well even under pressure. When it comes to customer interactions like upselling or might it be technical help or even Data entry. I can adapt to any situation and know how to manage my time wisely. I know I can be an awesome help to the company. Here are my Skills: Administrative support Project management Customer service Appointment Setting Email support Phone support Chat support CRM management Manual testing Software testing Copyediting Content writing Creative writing Data entry Invoicing Book keeping
    Featured Skill Email Support
    B2B Lead Generation
    Invoicing
    Data Management
    Shopify
    Customer Support
    Data Entry
    Order Tracking
    Online Chat Support
    Zendesk
  • $6 hourly
    • 4.7/5
    • (2 jobs)
    I'm the frontline that you are looking for! My goal is to assist you with your business and customers in an efficient and attentive way. Let me help you with these tasks: ⚡ Customer Support (Phone, Live chat, or Email) ⚡ Administrative Tasks ⚡ Email Management ⚡ Calendar Management Familiar in these tools: ⚡ KX (Kustomer) ⚡ Salesforce ⚡ Google Apps (Sheets, Drive, Calendar, Email) ⚡ Canva ⚡ Adobe Photoshop ⚡ Microsoft Office (Word, Excel) Do you need someone independent, easy to work with, a goal and customer oriented person? Yeah, that's me I'm the one you are looking for. 🙂 Talk to you soon.
    Featured Skill Email Support
    Real Estate
    Appointment Setting
    Real Estate Cold Calling
    Administrative Support
    Accounting
    Virtual Assistance
    Customer Support
    Customer Service
    Email Communication
    Google Docs
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