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Hire the best Email Support Freelancers in Angeles City, PH

Check out Email Support Freelancers in Angeles City, PH with the skills you need for your next job.
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4.5/5
based on 6,121 client reviews
  • $13 hourly

    • 5.0/5
    • (13 jobs)
    I'm enthusiastic about my task and strive hard to get things done cleanly and adequately. I'm set to learn and experience new skills and I am more than willing to be trained and learn the tools needed. With all of my work experiences and skills, I was able to perfect my interpersonal and communication (verbal and written) skills. I’m efficient, reliable, competent, and good at multitasking which is my strong attribute. I can help you with: *Customer service support *Technical support *Chat support *Cold calling *Social media (image creation and scheduling posts) *Basic knowledge of Quickbooks and Wave *Canva -image editing *Data entry *Email management *Administrative assistance I am always happy to help. I can assure you that I will be beneficial to your company.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Administrative Support
    English
    Communication Etiquette
    Customer Support
    QuickBooks Online
    Scheduling
    Customer Service
    Phone Support
    Technical Support
    Social Media Marketing
    Phone Communication
    Data Entry
    Customer Satisfaction
    Email Communication
  • $15 hourly

    • 5.0/5
    • (8 jobs)
    Are you looking for an exceptional customer service representative who can provide world-class assistance to your customer? Here's what I can offer: -23 years of Customer Service Experience (Dell, AT&T, America Online to name a few) -Leadership experience (Supervisor, Team Leader and Operations Manager Trainee) -Exceptional phone, email, chat and ticket skills. -Proficient in administrative work -Critical thinker, attention to details and smart logical decision-making skills -Advanced Microsoft Office skills -CRM tools experience
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Time Management
    Leadership Skills
    Customer Support
    Email Communication
    Product Knowledge
    Photo Editing
    Microsoft Excel
    Online Chat Support
    Phone Support
  • $15 hourly

    • 5.0/5
    • (4 jobs)
    I have been in the BPO Industry for more than ten years. I have handled several lines of businesses such as customer service, first and third party collections, sales, up-selling, marketing, parity, fraud, and email support. I am computer literate. Office 365 expert. I can be your all-around virtual assistant. Microsoft Word, Excel Sheets, PowerPoint savvy. Being able to provide exquisite customer service is my passion. For me, the essential thing with customer service is that the customers know that we are here to listen, and we will hear them. It is okay to say that we have limits and we cannot do what exactly they want, but it is also as important that we make them understand what we can do instead.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    Communication Skills
    ESL Teaching
    Incident Management
    Customer Satisfaction
    Data Entry
    Online Chat Support
    Phone Support
  • $10 hourly

    • 5.0/5
    • (6 jobs)
    ✅TOP- RATED Freelancer on Up Work, It is my passion to help business owners grow their presence on Social Media. I specialized in the art of posting content on Social Media like Facebook and Instagram to increase brand awareness and manage online presence. I also assist start-up business owners who need an extra hand doing Admin Tasks to Digital Marketing. Skills: ⭐️Social Media Management ⭐️Canva ⭐️Marketing Management ⭐️Admin and Data Entry ⭐️Email and Chat Support If you've got too much to do and have run out of ways to get the job done, I'm here to help. Talk soon, Jamaica Misamis
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Administrative Support
    Customer Service
    Data Entry
    Social Media Management
  • $5 hourly

    • 5.0/5
    • (4 jobs)
    Worked as passenger service agent for a 5-star airline | worked as a casino dealer and knowledgeable of various games | can work very well under pressure | can communicate in different types of people | easily adapts to new environment | open for criticism and new ideas
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Blockchain
    Customer Acquisition
    Customer Support Plugin
    Social Customer Service
    Customer Satisfaction
    Cryptocurrency
    Customer Service
    Ticketing System
    Technical Support
    Freshdesk
    Social Media Management
    Online Chat Support
  • $6 hourly

    • 4.6/5
    • (4 jobs)
    - Experienced in Data Entry - Have work experience in Shopify - Well versed in e-Commerce Shopify / Product Listing, Order processing/Fulfillments, Dropshipping and more - Experience in eBay and Mercari listing - Knowledgeable when it comes to setting up the foundation to an Online store in Shopify - Basic knowledge in SEO / Marketing (Facebook and Google Ads) - Great customer service skills (Chat, email and phone) - Eager to learn and open to new ideas - Great with research and strategy - Independent and resourceful - Great leadership Skills - Proficient in Google sheets - Been in the BPO industry for 8 years (Great Communication Skills)
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Shopify
    Dropshipping
    Order Processing
    Customer Experience
    Customer Service
    Order Fulfillment
    Ecommerce
    Research & Strategy
    Online Chat Support
    Product Listings
    Data Entry
  • $10 hourly

    • 5.0/5
    • (20 jobs)
    Good day! I am a Customer Experience Expert you are looking for. I am a Filipino and a postgraduate of Bachelor of Science in Nursing. I have years of experience in Business Process Outsourcing (BPO) Industry combined with Customer Service (email, chat, and phone), Technical Support, Data Entry and Internet Management. I have worked with known companies globally - this includes Amazon from being an Associate to a Quality Analyst for almost ten years and a Customer Care Officer of Optus for a year and a half. Expert in using Zendesk, Edesk, and Amazon Seller Central. If you are interested in my skills, please do not hesitate to contact me, and I would be thrilled to answer any questions you may have. Thank you for taking the time to read my profile, and I look forward to hearing from you.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Audio Transcription
    Customer Service
    WordPress
    Virtual Assistance
    Multitasking
    Checking Order Status
    Quality Assurance
    Answered Ticket
    Translation
    Customer Support
    Customer Experience
    Data Entry
    Order Tracking
    Zendesk
  • $20 hourly

    • 5.0/5
    • (2 jobs)
    I have an excellent presentation, verbal, and written communication skills combined with strong people management skills and effective planning skills and time management. I have a working knowledge of the fraud and disputes within the banking and finance industry, and substantial shared services technical knowledge and skills. I have been in the Customer Service industry for more than 8 years, and as a my current role as a Unit Manager, I have a comprehensive knowledge of performance metrics utilization.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Technical Support
    Hardware Troubleshooting
    Quality Assurance
    Customer Support
    Product Knowledge
    Email Communication
    Management Skills
    English
    Online Chat Support
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    I primarily specialize in the Customer Service Industry catering to Technical Support, Sales, and Leadership. I have extensive experience in these fields as I work for the best VPN service provider in the world and have worked as a sales/customer representative at one of the largest resorts in the United States. • Provides Basic and Advance troubleshooting support • Resolves complex technical issues by conducting remote desktop assistance • Efficiently answers 5 customer live chats simultaneously (via SnapEngage Tool) and answering emails (via Zendesk) • Dogfood for new version of the product. • Billing Concerns • Account Management • Analyze log file errors to assess the possible causes and appropriate fixes. I have broad knowledge and understanding when it comes to web tools and technologies. I am excellent at listening and questioning (probing skills), combined with the ability to interact confidently with clients to establish what the problem is and explain the solution, most especially I have a strong customer focus.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Administrative Support
    Market Planning
    Customer Satisfaction
    Technical Support
    Customer Support
    Customer Service
    Accounting
    Marketing Strategy
    Trend Analysis
    Zendesk
  • $10 hourly

    • 5.0/5
    • (13 jobs)
    Are you BUSY GROWING your business and losing your SANITY? Are you STRUGGLING in getting more leads for your business? REMEMBER: You can do anything, but not everything. And that is why I am here, I am here to help you! I specialize in helping clients. I am an organized, reliable, passionate, and driven worker. I am open to feedback and adjust in order to meet my clients’ needs. I go above and beyond in order to make sure that my clients are happy and satisfied with my service. If you need help, please do not hesitate to let me know. ADDITIONAL INFO: Aside from being an Administrative Specialist, below is a list of my past work. You may also refer to my portfolio for my other work experience. 🔹Admin Assistant for a Sport Facility ✔️ Create spreadsheets and reports. ✔️ Keep track of the prices of other competitors. ✔️ Website review 🔹Real Estate Virtual Assistant ✔️ Web research ✔️ Do research comparable of properties ✔️ Check public records to find owner and property information ✔️ Email-handling of multiple accounts ✔️ Ad posting ✔️ Calendar-Management ✔️ Social media management ✔️ Use slack for communication ✔️ Check public records of properties ✔️ Make comparable research of properties ✔️ Other admin-related tasks 🔹Social Media Marketing Manager ✔️ Handle multiple accounts ✔️ Find high-quality photos. ✔️ Search or Make relevant content for posting ✔️ Schedule posts in advance ✔️ Engage with followers ✔️ Post Ads ✔️ Edit photo for ad content 🔹Medical Assistant / Cold calling using Zendesk ✔️ Call leads to having them booked for medical services. ✔️ Create records. ✔️ Create reports. ✔️ Manage schedule and calendars 🔹Others: ✔️ Amazon & Shopify Manager ✔️ Basic Photo Editing using Canva, Picmonkey, etc. ✔️ File management using Google Drive, Dropbox, Onedrive, etc. ✔️ Provide customer support through email and phone calls. ✔️ Make research for different topics and provide a summary using a word document or spreadsheet. ✔️ Generate leads through sources provided ✔️ Email-marketing ✔️ And a lot more! :-) Aside from doing virtual work, I have experience working in BPO company for almost 2 years. I never get tired of learning new things. My eagerness to learn more and be an effective employee makes me succeed in whatever challenge I may face on the assigned tasks. I work with initiative and am keen on details as these are essential in meeting deadlines and creating the best output. I think that my experience in this industry and my ability to communicate well with the customer and with the clients will make me stand out among others. I can confidently say that providing an exceptional Customer service experience is my expertise. I look forward to bringing value to your business! Let's work together!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Cold Calling
    Email Communication
    Data Management
    Administrative Support
    eCommerce
    Order Management
    Data Entry
    Ecommerce Website
    Order Fulfillment
    Social Media Management
    Order Tracking
    Social Media Marketing
  • $10 hourly

    • 5.0/5
    • (7 jobs)
    I last worked as a Senior Team Leader for a Tech Support team but with vast experience obtained over the years in customer support and got used to administrative tasks as a manager. In this platform, I'm more than willing to work as a support agent again. * I managed a group of Team Leaders in Technical Support for a consumer VPN product * As a support agent, I am highly dependable. I'm always productive and perform at a high level * I've supported Dell computers in the past and did hands-on IT support for the IT infrastructure of a resort * Aside from tech support, I have experience in HTML, Javascript, CSS, PHP * I'm diligent, resourceful in finding solutions/answers, and a fast learner *I work well with a team and can communicate and collaborate well
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Computer Skills
    Customer Satisfaction
    Critical Thinking Skills
    Customer Support
    Customer Service
    Problem Solving
    Leadership Skills
    Google Workspace
    English
    Technical Support
    Zendesk
    Online Chat Support
    Troubleshooting
  • $7 hourly

    • 5.0/5
    • (14 jobs)
    Core Competencies and Summary I have a very strong Customer Service background, which started in 1999 and continued for nearly a decade. As a Technical Support Representative, I have learned how to be an effective support person and how to properly deal with customers regardless of profile. As a team leader, I direct and control the activities of my team to ensure world class customer service. Thru leadership, support, and guidance to frontline agents, we were able to achieve and maintain the productivity targets and performance goals. I was molded to become a great negotiator and it further enhanced my communication and interpersonal relations. As a Retail Specialist - Line Trainer, I was able to apply my combined experiences from previous employment, thus allowing me to execute my functions flawlessly. I believe that the following competencies would help me in achieving my personal goals as well as the company. Skills Customer Service Integrity and Trustworthy Flexibility Analytical/Creative Thinking Team Leadership/Management Commitment to career Computer Literacy Training and Development Communication
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Chat Support
    Salesforce CRM
    Zendesk
    Communication Skills
    Order Management
    Account Management
    Computer Skills
    People Management
    Customer Service
  • $8 hourly

    • 5.0/5
    • (3 jobs)
    ⭐⭐⭐I am an Excellent E-Commerce Customer Service Specialist⭐⭐⭐ Here's some of the stuff I can do: - Manage your Shopify orders through Zendesk/Helpscout/Gorgias/Facebook Messenger - Handle email inquiries using Zendesk/Helpscout/Gorgias/Facebook Messenger - Track package status via USPS/UPS/FedEx for all shipments via Shopify - Assist with complicated issues such as returns and refunds - Social Media Management - Post/Schedule Social Media Content - Community Engagement You can rely on me to deliver results that can help your business grow. Applications, Tools, and Websites that I am using: ⭐ Zendesk/Helspcout/ Gorgias ⭐ Shopify ⭐ Amazon ⭐ Shipstation ⭐ Canva ⭐ Facebook, Manager, Facebook Meta Business Suite, Instagram ⭐ Gmail ⭐ Google Sheets ⭐ Google Doc ⭐ Microsoft Excel/ Spreadsheet ⭐ Trello/ Asana/ Monday.com/Slack ⭐ Skype/ Zoom/Google Chat
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Instagram
    Social Media Content
    Virtual Assistance
    Customer Service
    Shopify
    Shipping Labels
    Customer Satisfaction
    Communication Etiquette
    Canva
    Gorgias
    Online Chat Support
    Social Media Management
    Zendesk
    Help Scout
  • $8 hourly

    • 5.0/5
    • (11 jobs)
    I am graduated as Associate Degree In Business Administration. I am expert in all aspect of MS applications. I am seeking a challenging position in any area of business administration. I am a quick learner and a great team player. I will constantly be keeping a tab of assigned work with my subordinates and seniors, finishing the given job before deadlines. I have 7years of experience in Data Entry/Email Customer Support/Web Researcher. 2 years of experience in Dropshipping/Order Processing/Regulatory Compliance/Tracking orders in eBay/Walmart/Amazon/Fishpond.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Lead Generation
    Amazon FBA
    Facebook
    eBay Listing
    Data Mining
    Online Research
    Photo Editing
    Virtual Assistance
    Time Management
    Executive Support
    Data Entry
  • $12 hourly

    • 5.0/5
    • (11 jobs)
    Highly motivated and results-driven Customer Service and Collections Agent with a rockstar flair for delivering exceptional service and recovering outstanding debts. Adept at managing challenging situations with empathy, professionalism, and finesse. Proven track record of meeting and exceeding collection targets while maintaining a positive customer experience. Key Qualifications: 1. Outstanding Communication Skills: Exceptional ability to communicate persuasively and professionally, both verbally and in writing. Can navigate sensitive conversations with empathy and tact. 2. Debt Recovery Expertise: Proficient in the art of debt collection, employing a customer-centric approach while ensuring compliance with legal and ethical guidelines. 3. Customer-Centric Attitude: Passionate about providing top-notch customer service, going the extra mile to build trust and rapport with clients, even in challenging collection scenarios. 4. Target-Oriented: Consistently meets and exceeds collection targets, leveraging a combination of negotiation skills and persistence to maximize recoveries. 5. Problem-Solving: Possesses a sharp analytical mind to assess financial situations, identify solutions, and negotiate payment arrangements that benefit both clients and the organization. 6. Compliance Knowledge: Well-versed in the regulatory landscape surrounding debt collection, ensuring adherence to all relevant laws and guidelines. 7. Resilience: Thrives in a fast-paced, high-pressure environment, maintaining composure and professionalism even when faced with difficult customers or situations. 8. Team Player: Collaborative mindset, able to work effectively within a team environment to share best practices and contribute to overall departmental success. 9. Continuous Learner: Committed to staying updated on industry trends, best practices, and evolving collection strategies to deliver optimal results. 10. Technology Proficiency: Skilled in utilizing various collection software and customer relationship management (CRM) tools to streamline processes and enhance efficiency.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Salesforce
    QuickBooks Online
    Staff Recruitment & Management
    Communications
    Product Knowledge
    Zendesk
    Phone Support
    Online Chat Support
    Email Communication
    Customer Service
    Customer Support
    Debt Collection
    Data Entry
    Data Mining
  • $8 hourly

    • 0.0/5
    • (3 jobs)
    Hardworking candidate skillful in providing excellent customer service. Proven track record of resolving customer issues in a timely manner while upholding the highest standards of customer satisfaction. Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success. BPO Global Services, Inc CUSTOMER SERVICE REPRESENTATIVE - Responded to telephone inquiries and complaints following standard operating procedures. Maintained an updated knowledge base of current products, services, pricing, and promotions. Utilized problem-solving techniques to identify solutions for complex customer inquiries. Investigated and researched issues to determine root causes and appropriate resolution methods. Sutherland Global, Inc CUSTOMER SERVICE ASSOCIATE - Assisted customers with product selection, order entry, and payment processing. Followed up with customers to support satisfaction and resolve any issues. Resolved product or service problems by clarifying customer complaints and determining the cause of the problem. Maintained accurate records of customer interactions, transactions, comments, and complaints. I am an adaptable professional who has been consistently praised as diligent by my co-workers and management. Throughout my 5-year career, I've developed a skill set directly relevant to the Customer Service Representative role you are hiring for, including customer retention, customer satisfaction and customer service. Overall, I have consistently demonstrated analytical, problem-solving and interpersonal abilities in every aspect of my customer service representative role at Upwork, and I invite you to review my detailed achievements in the attached resume.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Social Media Account Setup
    Data Analysis
    Customer Support
    Phone Support
    Online Chat Support
    Customer Service
    Communication Etiquette
    Virtual Assistance
    Ecommerce
    Typing
    Accuracy Verification
    Data Entry
    Google Docs
  • $10 hourly

    • 4.7/5
    • (9 jobs)
    I help business scale fast and drive revenue by bringing in more clients, job orders, and new ventures.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Sales Development
    Business Development
    Customer Service
    Phone Support
    Order Tracking
    Online Chat Support
    Order Processing
    Call Center Management
  • $5 hourly

    • 4.7/5
    • (5 jobs)
    Hello, Good day! I am Rosemarie Anne Faraon. I am a seasoned Customer Experience Representative with 6-years of experience in the said field. With my experience, I developed and became proficient in communicating through phones, chat, and e-mail. I handled different lines of business such as General customer service, Technical Support, Virtual Assistance, and Researching, so I can say I am confident with my flexibility. Having held positions in business development and communication research, I was able to tailor my skills to meet the needs of various clients. I graduated from Clark College of Science and Technology with an Associate degree in Computer Science. During my college days, I served as a research scholar for my school, and I can say I am proficient in fact findings and research methodology, which I am practicing with every job that I take. I have significant exposure to various tools such as CRM like Genesis, CARES, Worldspan, Shopify, CS Central, Remedy, and the likes. Our clients recognized me as one of the Top Customer Representatives for the year 2019 to 2020 for a Sales account, and I was in line for the position of Quality Assurance for a Gaming console Client. One thing I can say as my strength is I meet deadlines and don't make promises I can't keep. I am a hardworking person, I do multitasking, and I can work under minimum supervision. I am looking forward to working with you in providing excellent services, giving beyond your expectation, and anything else you may need. Respectfully yours, Rosemarie Anne F.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    US English Dialect
    Email Communication
    Social Media Marketing
    Project Management
    WordPress e-Commerce
    Appointment Setting
    Recruiting
    Technical Support
    Online Chat Support
    Lead Generation
  • $40 hourly

    • 5.0/5
    • (2 jobs)
    Hi! Im joie! I work with companies working on scripts, docs, and even email handling. I had previous expertise in the office and production industries. Almost a year of experience in both the review center and the real estate sector. I have knowledge and experience with production agencies, word processing, and email management. Let me know if there are any other tasks I can assist you with. I am open to new challenges andI'll be glad to help my client. And if you're looking for someone to write lines for you, you've come to the right place. Feel free to contact for additional information.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Copywriting
    Voice-Over
    Digital Marketing
    Typing
    Data Entry
    Painting
    Scriptwriting
    General Transcription
    Illustration
  • $8 hourly

    • 5.0/5
    • (6 jobs)
    Managing properties for them to save sales, listing properties, optimizing related tools to have their work more effective and efficient. Sending schedule of cleaners for changeover dates, sending check-in, and check-out instructions, check-in check, 1st-night messages to ensure guest experience. Offering some orphan nights which helps decides guest to meet a 100% occupancy for idle dates. Writing down, reviewing and approving invoices for Partners for accuracy. Leaving and requesting public reviews for guests, answering public responses to attract potential renters of the latest, and updated amenities of a specific listing. AIRBNB/HOMEAWAY/BOOKING.COM is the platform we use for communicating and doing reservations Have used Channel Managers like HOSTAWAY/LIVEREZ/GUESTY Very familiar with the hotel operations too, starting with welcoming the guest on arrival. Personally assisting them with their needs upon check-in. Offering some services that might help their trip during their stay. Calling to ensure everything is going well with their stay. Assist with the billing statement to ensure the accuracy of every service incurred. Bid a farewell and ask them to come back!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Hospitality
    Phone Communication
    Customer Service
    Scheduling
    Email Communication
    Customer Experience
    Communications
    Data Entry
    Administrate
    English
    Administrative Support
    Customer Support
    Researcher
  • $25 hourly

    • 5.0/5
    • (4 jobs)
    ★★★★★ "Raizza was very professional, had an extremely quick turnaround, and delivered work of a high standard." - Michael B. Ceo Upwork Client ★★★★★ “Working with Raizza was an absolute pleasure! She took the time to understand the vision for my business. Her attention to detail and quality of work was outstanding. She also did a fantastic job managing my Instagram, helping me take off some of the workloads off my plate.” Len O. - Entrepreneur Are you struggling to attract more customers to your online store and boost your revenue? You're not alone! Many e-commerce store owners face the same challenge of attracting the perfect customers. From enhancing the customer experience to staying ahead in a dynamic market, the key to success lies in attracting the right people, nurturing ideal prospects, and maintaining customer loyalty. That's where I come in… As a professional social media strategist, I help Shopify store owners like you attract more customers, improve online visibility, and increase revenue. With my personalized approach, tailored to your specific needs and goals, you can say goodbye to cookie-cutter solutions and hello to success. I take the time to understand your business and your target audience, and then develop a social media marketing strategy that works for YOU. Whether you need help attracting new customers or retaining existing ones, I'm here to help. Let's get started today! Take the first step by sending me a proposal and we can discuss how I can help you achieve your goals. If you're not completely convinced, we can always start with a small project and see the results before committing to a larger project. With my proven track record of delivering high-quality work, I'm confident you'll be more than satisfied with the results. Don't wait any longer. Send me a message now and let's make it happen!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Typing
    Data Entry
    Communications
    Online Chat Support
    Technical Support
    Email Communication
    Virtual Assistance
    Customer Support
    Administrative Support
    Personal Administration
    Online Research
    Customer Service
  • $5 hourly

    • 5.0/5
    • (4 jobs)
    Hi! I'm Princes. I have working experience as a customer service representative for 4 years. I also handled administrative duties such as day to day office tasks, answering phone calls, entering/updating data into spreadsheets. I'm proficient in Microsoft Office, Admin Tasks, Data Entry, Customer Support and etc. I am efficient, competent and I have strong attention to detail. I am fast learner and motivated in getting the job done and committed to deadlines. I look forward to work with you.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Internet Research
    Data Entry
    Microsoft Office
    Administrative Support
    Customer Support
    Customer Service
  • $14 hourly

    • 5.0/5
    • (2 jobs)
    I can handle large amount of queries through call, email, and chat. I am competitive and eager to learn. I excel at handling customer inquiries, policy changes and efficient in resolving concerns. I am also familiar with several proprietary computer software systems and adapt quickly to new programs. I am well-organized in everything that I do which will definitely make a big impact in providing first-rate customer service to your clients. Maintaining the desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Facebook Advertising
    Customer Service
    Customer Support Plugin
    Sales & Inventory Entries
    Sales
    Online Chat Support
    Zendesk
  • $13 hourly

    • 5.0/5
    • (4 jobs)
    I'm a resilient employee, I learn easily especially when I put my mind and heart into it. I am productive as well. I have good listening skills, since that is needed in providing good customer service. I do my best in everything that I do since I get paid and I give my employer/client what they deserve. I work with integrity. In my previous jobs, I was always on top because I am very cheerful and very bubbly whenever I speak to anyone especially the customers. I do my best to resolve the problem in order to get the best results. My employers or bosses never had a problem with me, especially I cooperate all the time and I am a team player. I am an L2 escalation customer service representative in an online delivery campaign. What I do is, help customers, riders and restaurants with their queries and find a solution for them quickly. For me, it's not just solving or resolve the problem for them but to also give them the best customer service, make them feel that they are understood, they are important, they are the priority and do everything you can to help them. Empathy is such an important thing when it comes to customer service. I do supervisor calls, chats and emails. I am experienced in using Zendesk, Zopim, and Amazon connect for chats and email support. I always solve a lot of tickets to boost our productivity. I was also a cold caller, a sales development representative at a company called Go2. I was doing lead generation and calling our prospect leads, sending emails and texts to book them an appointment to become our partner at go2 using aloware, gmail, hubspot and slack. I am also a sales development representative for an SEO Company called Local Splash.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Trello
    Method CRM
    Problem Solving
    Sales Development
    Scheduling
    Interpersonal Skills
    Communication Skills
    Cold Calling
    Customer Satisfaction
    Sales
    Order Tracking
    Zendesk
    Online Chat Support
  • $7 hourly

    • 5.0/5
    • (17 jobs)
    Greetings! Thank you for taking the time checking my profile! I am April, the name that you can trust. Card on my sleeve is INTEGRITY! I have been providing best customer experience without compromising a client's business processes and guidelines. 10 years with the Business Process Outsourcing industry with clear records from all previous employers. I am a jack of all trades when working with customers - over the phone, chat and email. Dead end issues? No problem, think outside of the box is my favorite game. I provide available alternative options instead of just saying no. Multi-tasking is also one of my expertise! You can count on me that I will take care of your business while meeting the customer's needs. Excellent experience with a personal touch! Expect the extraordinary. You are in good hands!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Administrative Support
    Virtual Assistance
    Customer Support Plugin
    Customer Satisfaction
    Customer Experience
    Email Communication
    Customer Service
    Technical Project Management
    Data Entry
    Technical Support
  • $6 hourly

    • 4.6/5
    • (2 jobs)
    Hello, My name is Raiden and I have been working as a data entry specialist for over 2 years. I am a thorough researcher with an eye for important and relevant facts, and I'm experienced in sorting through data and carefully recording it in spreadsheets and website forms. My favorite type of work is PDF to Word or Excel conversion. I know how to use Microsoft Word, Excel, and Google sheet. I am reliable, quick to learn and I will perform your job very efficiently, with speed and accuracy. Thank you for your interest.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Chat Support
    Email Handling
    Data Entry
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    Experienced customer–oriented professional with strong multi-tasking skills and ability to efficiently prioritize task. Self-motivated personable and result-driven individual. I have 10 years of experience in business organizations such as Customer Service, Technical Support and Consumer Finance. In years of service as a Customer Service Representative , I have been exposed dealing with different types of customers. It gave me a broad idea of what a customer service should be. I have acquired and been well equipped on how to deal with customers' concerns/issues, providing resolution in a positive manner. As a Customer Service Representative, I am open to new challenges that will not just make me a better employee but also to help me grow as an individual person. I have also worked as a Quality Analyst for almost 3 years focusing on Client experience. Ensuring that agents are providing excellent client experience each and every call they make and receive. I have also accomplished a Leadership Training in April 2015. The training focuses on Peak Performance coaching. A training on how to coach using developmental strategies and scripting that will motivate an employee to drive results in a positive manner.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    Workday Adaptive Planning
    Customer Support
    Smartphone
    Technical Support
    Email Communication
    Customer Support Plugin
    Content Creation
    Administrative Support
    Phone Support
    Online Chat Support
    Zoho CRM
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