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Hire the best Email Support Freelancers in Bacolod, PH

Check out Email Support Freelancers in Bacolod, PH with the skills you need for your next job.
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Rating is 4.5 out of 5.
4.5/5
based on 6,121 client reviews
  • $9 hourly

    • 4.9/5
    • (3 jobs)
    💎TOP RATED | 💻TECH SAVVY | ⌚ 1,000+ HRS in UPWORK 🧑‍💻With a versatile background spanning executive assistance and tech support, I bring a blend of organizational prowess and technical expertise to enhance efficiency and drive success. 🛠️ Executive Assistance: Calendar Management, Travel Planning, Email & Phone Handling 🛠️ Virtual Assistance: Administrative Tasks, Data Entry, Research 🛠️ Customer Support: Live Chat, Email Support, Ticket Management 🛠️ Technical Support: Troubleshooting software issues, assisting with IT-related tasks, providing technical guidance, and support. 🛠️ Social Media Management: Content Creation, Scheduling, Engagement 🛠️ Project Coordination: Collaborating with cross-functional teams to ensure projects are delivered on time and within scope. 💻Tools I am proficient in: - Microsoft Office Suite (Word, Excel, PowerPoint, etc.) - Google Workspace (Gmail, Drive, Docs, Sheets) - CRM Tools (Zendesk) - Customer Support Software (Zendesk) - Project Management Tools (Trello, DTools) - Communication Platforms (Slack, Zoom, Teams) - Dispatching (Zello) 🥇Top Qualities: • Organized • Proactive • Reliable • Detail-oriented • Resourceful • Discreet • Adaptable • Efficient • Skilled • Multitasking I am reliable, highly organized, and detail-oriented. I can work on my own initiative or as part of a team and can deal with duties competently with less or no supervision. My diverse background and passion for working with people would make me a great contributor to your organization's team and employment experience. Quality and accuracy are vital to my professional work. Thank you for taking the time to read my profile. I look forward to working with you. 📣 Elevate your productivity with a dedicated executive assistant—your strategic partner in achieving seamless efficiency and success.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    CRM Software
    Technical Support
    Customer Support
    Real Estate Cold Calling
    Cold Calling
    Microsoft Excel
    Microsoft PowerPoint
    Troubleshooting
    Active Listening
    Microsoft Word
    Adobe Photoshop
    Zendesk
    Online Chat Support
  • $15 hourly

    • 5.0/5
    • (19 jobs)
    Almost 7 years of providing excellent customer service that is fueled with the passion to do more than just the ordinary. My skills are more focused in bringing customer experience to a higher level, not compromising the quality of work, the security of the processes and the integrity of the business.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Microsoft Word
    Customer Service
    Microsoft Excel
    Technical Support
    Zopim
    Customer Support
    English
    Online Chat Support
    Zendesk
  • $15 hourly

    • 5.0/5
    • (36 jobs)
    Versatile and confident Customer Service Expert, Technical Support Associate, Chat Support, Email Support, Phone Support, Sales Representative, Virtual Assistant, and Telemarketer, with 8 years of experience in chaotic call center environments. Collaborative member of the dedicated and revenue-driven team with tenacity and a consumer-oriented approach to supporting long-and-short-term sales goals. Emotionally resilient and sympathetic company representative with enduring professionalism despite high-pressure circumstances. I am a graduate of Bachelor of Science in Electronics and Communications Engineering. Being reliable, honest, hardworking, focus and productive are always the traits that I show to my clients. I have been working with different companies for a while as a home based Customer Service Representative, Phone Support, Chat Support, Email Support, Sales Representative, Data Entry Specialist, Web Researcher, Technical Support and Internet Marketer. Products that I have supported include Cable TV services, Pharmaceutical products, IT advising company, Broadband Internet Connection, Security Alarm Systems, Mobile Phones, Security Software, Networking Hardware, Operating Systems (Windows and MAC), Email Clients and a lot more. I also have more than four years of experience with different BPO companies. Those prestigious companies that I worked with were Teletech Customer Care, Convergys Philippines Corp., and Panasiatic Solutions. I have been assigned with different tasks such as troubleshooting the Internet, mobile phones, computer desktops and laptops, software, hardware, emails etc. I also have assisted customers with their account information, bills and payments. My typing speed is also excellent reaching 65 WPM with proper software knowledge. I am capable of multitasking and can handle many administrative responsibilities. I can handle wide varieties of work because I have already reached the supervisory level twice. This is what I can offer your company and prove my efficiency just as I proved in my previous work places. I can communicate well with clients. My time management skills and the capability to do a number of works make me an ideal candidate for a job post.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Lead Generation
    Email Communication
    Data Entry
    Technical Support
    Customer Service
    Phone Support
    Zendesk
    Online Chat Support
  • $10 hourly

    • 4.5/5
    • (11 jobs)
    With 10+ years of experience in customer service, technical support, chat and email support, complaint management, broadband specialist, quality assurance, sales and freight management. I believe I have provided and will still be able to deliver world-class customer service. I believe that my experience, personality and the will to discover new knowledge and ideas will help me to perform and will make me a very competitive candidate. If given the chance to be part of your team, I promise to provide world-class customer service for I am fluent in English, verbal or written and I have the heart to deliver quality results for the growth of your business.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Appointment Setting
    Lead Generation
    Phone Communication
    Customer Retention
    Customer Service
    Google Sheets
    Back-End Development
    Data Entry
    Technical Support
    Customer Support
    Order Processing
    Inbound Inquiry
    Tech & IT
    Online Chat Support
  • $9 hourly

    • 5.0/5
    • (8 jobs)
    As an experienced call center agent since 2006, I consider my self an asset to a company that would need my expertise technical or customer service representative. I have worked with travel account, technical internet account, technical television cable account, technical mobile phone account, technical sales and also with a couple of outbound campaigns. I am very flexible and in need of a long term job. I have worked with a company lately as a System Network Admin and I am very knowledgeable on software and hardware.I am also knowledgeable on server setup, configuration and maintenance.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Entry
    Customer Support
    Email Communication
    Customer Service
    Spreadsheet Software
    Administrative Support
    Online Chat Support
    Phone Support
    Order Tracking
    Zendesk
  • $7 hourly

    • 4.8/5
    • (47 jobs)
    With over 6 years of experience in customer service, initially starting part-time, I've grown to appreciate the flexibility and convenience of remote work. My dedication led me to transition into full-time email support for various e-commerce websites. I'm proficient in platforms like Zendesk, Shopify, and others, excelling in providing exceptional customer service. Additionally, I've managed social media support on platforms like Instagram and Facebook. With intermediate to advanced skills in Microsoft Word, Excel, and presentation. I specialize in Shopify management, possessing extensive experience in effectively optimizing and maximizing its features to enhance e-commerce businesses. From setting up and customizing stores to managing products, orders, and customer interactions, I excel in leveraging Shopify's capabilities to drive sales, improve user experience, and achieve business objectives. I've also worked as a customer service representative for Xfinity/Comcast. Beyond that, my background includes experience as a preschool teacher for children with special needs and as a part-time online English teacher. Rest assured, I'm well-equipped to handle diverse customer inquiries via phone calls or emails.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Social Media Replies
    Order Entry
    CMS Product Upload
    Canva
    Data Entry
    Gorgias
    Customer Service
    Customer Support
    Shopify
    Intercom
    Zendesk
    Order Tracking
    Online Chat Support
  • $3 hourly

    • 4.9/5
    • (20 jobs)
    To be hired for a long term job
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Analysis
    Online Chat Support
    Social Media Marketing
    Data Entry
  • $10 hourly

    • 3.3/5
    • (8 jobs)
    Hi, I am your Jack of All Trade! 10 years experience in the BPO Industry. Was a Customer Service representative, Technical Support, Email support, and Chat support. 4 Years Experience as a Virtual Employee. I was a Supplier relations manager (Head of suppliers), Customer Support Assistant (Cater Escalations from clients), Skip tracer (Looking for clients for a residential company), Client Advisor (Cater questions and concerns of future buyers), and a Head Hunter (Help the company to fill all vacant positions), Know how to use the following tools: Microsoft Office, Excel, Powerpoint Zendesk, Hubspot, CheckCherry, Go High Level, Avaya Workspace. For communication, know how to use the following: Slack, google chat, Gmail, outlook, WhatsApp, discord, telegram. Talk to you soon!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Phone Communication
    Slack
    Customer Experience
    AnyDesk Software
    Cold Calling
    Avaya
    Customer Satisfaction
    Zillow Marketing
    Credit Repair
    Online Chat Support
    Zendesk
  • $6 hourly

    • 4.7/5
    • (3 jobs)
    • Proficient in basic computer applications such as MS Word, MS Excel, and MS PowerPoint • Shopify, Aliexpress and CJ Dropshipping Expert • Flexible, organized, fast learner and can work with little supervision • CRM's used: Freshdesk, Zendesk, Gorgias, GSuite • Good in Public Relation, persevering, hardworking, honest and highly interested in challenging tasks • Strong team member • Excellent ability to communicate effectively with both clients and staff.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Email Etiquette
    Shopify
    Order Tracking
    Social Media Management
    Online Chat Support
  • $10 hourly

    • 0.0/5
    • (3 jobs)
    ▶ Just a simple person looking for a long-term partner to help run their business or help them in their daily tasks. Open to VA, Executive Assistant, Lead Generation, Talent Sourcing, Recruitment, Promotion, CRM Management, Data/files Management, Data Entry Specialist, Data Analyst, Email Marketing and alike roles. ◀ Do you want to enjoy your precious time without worrying about meeting your daily task? Well, you have found me. If you came to my profile it is because you are looking for someone to help you with your project or task, someone you can entrust those time-consuming tasks that don't give you a break in your busy schedule. How much does your time cost? much more than mine for sure. My name is Lizzy, thank you for checking me out! SKILLS and KNOWLEDGE I CAN OFFER BEST: I can be your go-to Virtual Assistant/Executive Assistant AMAZON FBA Technician Support Lead Generation Technical Support Chat Support List Building Email Manager/Assistance/Marketing I'm good with Researching Amazon Product with Keywords Research / Product Listings Setting schedules/travels/meetings Transcription Order Entry Listing Data Entry Website Management Basic of Drop shipping Project Promotion Mortgage Loan Processing Basic Editing / Designing Cryptocurrency / NFT Discord Moderation NFT Shilling in Discord Discord, Twitter and Reddit Promotion/Posting TOOLS I'M GOOD WITH: ✅MS365 ✅GSUITE ✅CANVA ✅XERO ✅ASANA ✅SLACK ✅ZOHO ✅ZOOM ✅LOOM ✅SCRIBE ✅COPY AI ✅KEEPA ✅NOTION ✅APOLLO ✅DROPBOX ✅CALENDLY ✅INDEED ✅QUICKBOOKS ✅HELIUM10 ✅HUNTER.io ✅ZOOMINFO ✅BULLHORN ✅HUBSPOT ✅WORDPRESS ✅BASE CAMP ✅BAMBOOHR ✅SHIPSTATION ✅MONDAY.COM ✅JUNGLE SCOUT ✅NEVERBOUNCE ✅BOOLEAN SEARCH ✅TRUEPEOPLESEARCH ✅LINKEDIN SALES NAVIGATOR ✅BASIC OF AMAZON, SHOPIFY, ALIBABA & ETSY *Social Media Platforms: LinkedIn Facebook Twitter Tiktok Discord Instagram Snapchat Pinterest ▶ MY SYSTEM: 50 Mbps stable internet connection (wired/fibr) with back up prepaid connection Windows 10 Computer Set with 16GB RAM Headset with noise cancellation if needed HD Webcam (1280x960) If you think that I can help you with your daily task or project, I can do full-time/Part-time/Freelance. Let's do a discovery call to see if we are a match! 😊
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Technical Support
    Market Research
    Ecommerce Support
    Online Chat Support
    Product Research
    Administrative Support
    Inventory Management
    Recruiting
    Email Communication
    Lead Generation
    Data Entry
    Product Listings
  • $13 hourly

    • 5.0/5
    • (7 jobs)
    Professional Summary Detail-oriented Virtual Assistant with expertise in Mindbody Online, specializing in managing client accounts, payments, and memberships, including freezes and terminations. Strong track record in delivering excellent customer service, resolving issues quickly, and supporting fitness and wellness operations to improve business efficiency and client satisfaction. Competencies Mindbody Online Expertise: Experienced in managing client accounts, processing payments, and handling membership updates. Customer Service: Skilled in providing prompt and effective support, ensuring client satisfaction. Payment Reconciliation: Proficient in updating billing info and maintaining financial records. Account Management: Adept at ensuring accurate and up-to-date client data. Operational Support: Knowledgeable in fitness operations, offering administrative assistance to streamline workflows. Attention to Detail: Committed to maintaining accuracy in all tasks, especially payment and client data. Professional Experience Virtual Assistant | Mindbody Online Specialist Managed 20,000+ client accounts, ensuring accurate membership data. Handled membership freezes, terminations, and renewals in line with client needs. Reconciled payments and resolved discrepancies. Provided excellent customer support for memberships, payments, and technical issues.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Report
    MINDBODY
    Light Bookkeeping
    Lead Generation
    Data Analysis
    Google Sheets
    Customer Support
    Data Management
    Email Communication
    Social Media Management
    Communications
    Data Entry
  • $10 hourly

    • 4.8/5
    • (23 jobs)
    I bring 12 years of customer service experience, working on various U.S.-based campaigns across industries such as telecommunications, cable, banking, payment remittance, and online businesses. Over the years, I progressed to roles like Supervisor and Subject Matter Expert, leading teams to achieve growth and success. In 2018, I transitioned to virtual work, continuing to thrive in industries like solar, insurance, procurement, ecommerce, equipment trading, and real estate, handling appointments, sales, administration, and customer service. As an Executive Assistant for a Home and Commercial Inspector, I managed schedules, appointments, created price estimates, and help with property management. My experience spans across multiple tools and CRM systems, including: Xero HubSpot Salesforce Recurly Vulcan CINC Mojo Dialer Vici Dialer Inspector Pro Inspection Support Network Airbnb VRBO OwnerRez RentRedi Microsoft Office Google Workspace Notion Otter.ai Humaloop Descript Intercom Freshdesk Kanban Zillow Go High Level I am adaptable to various professional settings, a quick learner, and a strong team player. My goal is to provide excellent service that boosts customer satisfaction, enhances company reputation, and drives repeat business. I am committed to not only increasing sales but also adding value by improving the overall efficiency and success of the team and company.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Chat Support
    Sales
    Cold Calling
    Phone Communication
    Lead Generation
    Management Skills
    Customer Service
    Personal Administration
    Email Communication
  • $20 hourly

    • 4.6/5
    • (3 jobs)
    Hello! My name is Rachel, 28th years of age. I was able to work in BPO for 5 years and worked at home for 7 years now. For my freelancer journey I've handled clients from in Florida, Omaha Nebraska, Georgia, California, Ohio and Tennessee as an Admin assistant, SMS, email, Data entry, HR/Payroll, FB Ads Specialists Admin Operations, Executive Assistant, Executive Admin, Transaction Coordinator and manager. I know the Real Estate, Medical/Insurance VA, E-Commerce, Solar, and Logistics industries in the United States. I am familiar with the industry’s CRM and tools like Follow up boss, Ylopo, Zapier, Podio, MLS, Dotloop, Monday.com, Zoho, Jotform, ReadyMode, Launch Control, Smarter Contact, Slack, Dropbox, Protransport, Ylopo, Homelight, Zephien, Canva, Cutcup, PR, PS, MS word, Excel, Google Sheets, Google Workspace, Shopify, Zendesk, Quickbooks, etc. With extensive experience in managing teams and client relationships. For my FB Ads experiences, I create different types of campaigns that are according to my client’s goal (Awareness, Engagement & Conversion). I am knowledgeable in creating Facebook Ad Funnel by creating Traffic and Leads Generation ads for cold traffic and when Facebook Pixel has sufficient leads then I will be running conversion campaigns to generate sales. My top priority is to balance efficiency and quality. With successful completion of course to meet your Virtual Assistance needs, I ensure that the delivery meets the standards and requirements set out during the proposal. I am knowledgeable in split testing and scaling campaigns/ads so you don’t have to worry about wasting a lot of money on losing ads. I am knowledgeable in generating leads to your landing page and website and integrating Facebook Pixel to your ad account and website for a custom audience/lookalike audience creation, bringing conversions to your landing website. Resume: drive.google.com/file/d/1aaUMkMB6OIlcK9Pv4Ehsep9BOJBWRlfx/view?usp=drive_link Website: social-rache.carrd.co
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Chat Support
    BPO Call Center
    Visayan Filipino Dialect
    Customer Support
    Product Knowledge
    Communications
    Microsoft Excel
    Typing
    Computer Skills
  • $12 hourly

    • 5.0/5
    • (9 jobs)
    Growing a business is a challenging endeavor that demands meticulous planning, a tailored strategy, and precise execution. With extensive experience in B2B and B2C sales, as well as customer service, I am well-positioned to meet your company's growth needs. I have successfully led sales teams, managed operations, developed effective sales strategies, and conducted meetings that led to successful closures. I take pride in contributing significantly to my clients' growth, playing a pivotal role in scaling start-ups into established businesses. My track record includes consistently achieving and surpassing sales targets, forging strong client relationships, and navigating complex sales cycles with expertise in contract negotiation. I thrive in fast-paced environments, where my strategic insights and proactive approach drive business expansion and profitability. I am eager to bring my skills and achievements to your team and contribute to achieving your company's goals. I would welcome the opportunity to discuss further how my experience aligns with your needs.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    Administrative Support
    Cold Calling
    Phone Communication
    Sales
    Data Mining
    Customer Support
    Lead Generation
    List Building
    Data Entry
  • $6 hourly

    • 5.0/5
    • (7 jobs)
    Hi, I'm Jerwin. A self-motivated professional, that thrives on innovation, overcoming challenges, learning new skills, and encouraging growth, possesses invaluable qualities that can drive success in any professional environment. Hi, I'm a Freelance SEO Specialist from the Philippines. I can help businesses increase their online traffic with effective SEO strategies. Started working as SEO SPECIALIST in March this year until June 2023. I worked as Data Entry Specialist for more than 2 years. Manually update their records and update the customer recipient status using the main tool, based on the text or emailed results from senior consumers. Retrieving their medical records and history from different hospitals and nursing homes for processing and matching the correct community for senior our senior consumers. Searching within the system to pair a consumer review with the correct community, or reporting if that community does not yet exist in our records using basic matching/analysis. Gather information from the senior living community website and create a listing and saved it in the directory and salesforce. Create weekly reports. I had experience working as an Inbound phone and email/chat support. I troubleshoot customers' defective cameras for hunters, walk them through how to set them up, especially for new customers, and help them replace faulty cameras through email. Working in a Real Estate Company in the US as a Virtual Assistant, cold calling, and setting up appointments for prospective sellers and buyers and sending them text messages, and emailing them the available properties. Generating Leads, Skip tracing, Managing companies folder, and organizing them. I had working experience in the BPO industry for almost ten years. I am working as technical support under a Telco Company in the US for customers with no internet connection, phone issues, and cable reception/signal problems. I make sure that the customer can connect to the internet. Walk them thru on how to navigate and connect their devices to the internet, both hardwire and wireless connection, including smartphones, and tablets for Windows, android, and ios operating systems, making changes to the settings of the modem and email issues—providing basic information about computer and antivirus software. For phone issues, I am assisting customers with no dial tone, voice mail, and unable to make outgoing calls, and phone feature issues. Excellent customer service is my top priority. HIRE ME!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Receptionist Skills
    Medical Report
    Google Analytics
    Google Workspace
    Microsoft Excel
    Real Estate Cold Calling
    Customer Service
    Administrative Support
    Answered Ticket
    Data Entry
    Customer Support
    Ticketing System
    Technical Support
    Order Tracking
  • $12 hourly

    • 4.7/5
    • (30 jobs)
    Growing a business is never easy. I can help you complete important tasks so you can focus on what you do best and manage your business efficiently. Here are a few of many things I have experience with that will surely make your campaign/project run successfully: ⚡ CRM/ Email Management ⚡ Administrative support ⚡ Calendar Management ⚡ Internet research-trending topics, social media events, etc ⚡ Data entry and word processing ⚡ Customer support-Order processing and invoicing ⚡ Photo Editing Tools Used: ✔️ Google Suite ✔️ Office 365 ✔️ Hubspot ✔️ Infusionsoft (KEAP) ✔️ CLIO Manage ✔️ Salesforce ✔️ ZOHO ✔️ Asana ✔️Canva ✔️ Ringcentral ✔️Shopify ✔️Dropbox Let me know! I'm just a click away 😊
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Project Management
    Communications
    Calendar
    Customer Support
    Email Communication
    Themis Solutions Clio
    Customer Service
    Time Management
    File Management
    Microsoft Excel
    Canva
    Salesforce
    Administrative Support
    HubSpot
  • $5 hourly

    • 5.0/5
    • (4 jobs)
    I am a graduate of Electronics and Communications Engineering. I have also taken up units in Accountancy and worked as a Business Development Assistant, which enabled me to be familiar and equipped with knowledge regarding Office Administration and Office/Admin works. I was also privilege to work for a Call Center where my English communication skill had been improved, both written and oral.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Microsoft SharePoint Administration
    Form Completion
    Freedcamp
    Administrative Support
    English Tutoring
    Email Communication
    Typing
    Microsoft Word
    Data Entry
    Microsoft Excel
  • $10 hourly

    • 5.0/5
    • (1 job)
    I have nearly a decade of experience in the Food and Beverage Industry specialising in Operations Management, Quality Control and Human Resources. I will exceed your expectations and catapult your business to the next level. I have listed below my experiences and services in bullet point format so that you will have an overview of what I am capable of. Let's talk today about how I can be of great service to your company! * Experience with CRM like HelpScout. * Customer Service * Office Support/Management * Phone Support Previous Roles: Operations Manager Team Lead Help Desk/Ticket Support Email Support Human Resources and Recruitment Order Fulfilment Research I can assure you that you will not regret making me a part of your company! I am very much willing to learn and dive into new challenges especially with the E-commerce Industry.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Administrative Support
    Email Communication
    Answered Ticket
    Ticketing System
    Customer Support
    Customer Service
    Order Tracking
    English
    Help Scout
    Zendesk
  • $10 hourly

    • 4.9/5
    • (16 jobs)
    As an expert customer support manager, I am a skilled professional who has a deep understanding of customer needs and behaviors, as well as an extensive knowledge of customer service best practices. My goal is to ensure that every customer interaction is positive and that their needs are met efficiently and effectively. To achieve this goal, I can bring a range of skills and experience to the table. For example: Communication skills: I am an excellent communicator, both verbally and in writing. I can convey complex ideas clearly and concisely, and I can adjust my communication style to match the needs of different customers. Problem-solving skills: I have a strong ability to identify customer needs and find effective solutions to their problems. I can think creatively and strategically to find solutions that work for both the customer and the company. Time management skills: I am able to prioritize tasks and manage my time effectively. This allows me to respond to customer inquiries quickly and efficiently, which helps to improve customer satisfaction. Technical skills: I am familiar with a range of customer support software and tools, such as ticketing systems and customer relationship management (CRM) platforms. This allows me to manage customer interactions efficiently and effectively. Empathy: I am able to understand the perspective of the customer and can empathize with their concerns and frustrations. This allows me to provide a more personalized and effective customer service experience. In summary, as an expert customer support manager, I can bring a range of skills and experience to help the company improve its customer service experience. Whether it's improving communication, solving problems, managing time effectively, using technical tools, or showing empathy towards customers, I am committed to ensuring that every customer has a positive experience with the company. Below are just some of my expertise: Email/Chat and Phone Support Email Marketing Telemarketing Tech Support Email handling Data entry Customer Service Appointment Setting Lead Generation Sales Admin works Social Media Management Basic software and web development knowledge
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Customer Retention
    Administrative Support
    Customer Experience
    Technical Support
    Tech & IT
    Incident Management
    Email Communication
    Customer Service
    Sales
    Troubleshooting
    End User Technical Support
    Online Chat Support
  • $12 hourly

    • 5.0/5
    • (6 jobs)
    I worked in the call center industry for five years and a half. I was a Sales Representative for three months, and then I was promoted as a Virtual Assistant of the Site Director for two months. Promoted as a Site Lead/Queue Manager for three years, which is in charge of direct communication to the client regarding the staffing of the agents, break schedules, making sure that floor process is being implemented, and making sure that client's metrics are met and emphasis on effectiveness of the client's metrics. Worked as a Team Leader/ Supervisor/ Coach for more than a year. I have been with Sales campaigns and data entry work. I believe I am persuasive, have good customer service background, have good selling techniques, have a good energy level, and persistent. Feel free to contact me if you're interested in my services. I would be thrilled to work with you!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Scheduling
    Customer Service
    Training
    Administrative Support
    Email Communication
    Quality Control
    Data Entry
    Microsoft Office
    Communications
  • $15 hourly

    • 5.0/5
    • (2 jobs)
    Hire Me Now! 🌟 Your Ultimate Ecommerce/Real Estate Partner 🌐 Mastery in Crafting and Managing Enchanting Online Stores 🏪, along with Profound Real Estate Expertise 🏡 🎓 9+ Years of Excellence 📞 8+ Customer/Technical Service & Sales Guru 🏡 2+ Years as a Real Estate Virtual Assistant to the CEO 🛍️ 2+ Year as an Ecommerce Virtual Assistant to the CEO 🚀 2+ Years as a SaaS Onboarding Specialist 🔍 1 Year of Mastering Quality Assurance Let's Craft Success Together! 🚀💼 ➡SHOPIFY Store Creation •Crafting seamless store setups from scratch •Curating and adding compelling winning products •Implementing competitive pricing strategies while safeguarding profits •Providing reliable and swift shipping supplier recommendations •Integrating essential apps to amplify sales and bolster support •Managing supplier interactions and contract formalities ➡E-COMMERCE Virtual Assistance •Efficiently handling order fulfillment processes •Meticulously managing inventory and stock levels •Delivering exceptional customer service via email and call support •Nurturing social media presence and engagement •Conducting thorough product and market research •Generating comprehensive profit and loss reports •Coordinating with suppliers to ensure smooth sourcing and fulfillment •Skillfully resolving disputes within platforms like Paypal and Stripe •Moderating social media activities across Facebook, Instagram, and Pinterest •Creating basic yet engaging email newsletters •Applying basic graphic design using Photoshop or Canva •Performing basic video editing using Adobe Premiere Pro •Implementing fraud management measures •Mastering management tools such as Asana, Trello, and Slack •Tackling various administrative tasks efficiently ➡Real Estate Virtual Assistance •Fearlessly executing cold calling strategies •Diligently managing and following up on leads •Engaging in prospecting and meticulously qualifying leads
    vsuc_fltilesrefresh_TrophyIcon Email Support
    English
    Online Chat Support
    Technical Support
    Shopify
    Ecommerce Product Upload
    Customer Service
    Real Estate Cold Calling
    Hardware Troubleshooting
    Expense Reporting
    Software Debugging
    Adobe Photoshop
    Klaviyo
    Sales & Marketing
  • $8 hourly

    • 5.0/5
    • (2 jobs)
    Let me tell you why your search stops here - WITH ME. Hook 🦄 The Virtual Assistant Unicorn you've been looking for. ✨4 Years of Virtual Assistance Experience 📞Vast experience in Inbound and Outbound Sales 🚀Closing deals over the phone, email, and chats. 📱Social Media Management 📝 Auditing - Gather all relevant documents to be audited. ⌨️Transcription 🔥 4 Years of Experience in the following areas: -Cold Calling -Appointment Setting -Sales -CRM Management -Administrative Support -Customer Communication -Issue Resolution -Order Processing -Feedback & Surveys -Customer Onboarding -Auditing -Transcriptionist -Lead Generation Very much tech-savvy -- I basically eat the following tools for breakfast -- Infusionsoft, Fit Pro Tracker, Microsoft Dynamic 365, Google Sheets, Calendly, Canva, Discord, and among other channels. 🔥 I can also wear multiple hats and have successfully taken the role such as: -Leads generation (manual and using automated date scraping tools) -Social Media Marketing -Online research and Data Entry Sound like a fit? Drop me a quick message or invite, so we can schedule a Discovery call :) xoxo, Faye Your Virtual Assistant
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Virtual Assistance
    CRM Software
    Canva
    Google Sheets
    Google Docs
    Calendar Management
    Appointment Setting
    Customer Support
    Administrative Support
    Customer Service
    Cold Calling
    Inbound Marketing
    Outbound Sales
    Sales
  • $8 hourly

    • 4.8/5
    • (25 jobs)
    ⭐⭐⭐⭐⭐Rockstar Virtual Assistant and Amazing Recruitment Specialist⭐⭐⭐⭐⭐ I am Micah; I am a Top-Rated Virtual Assistant for the past few months with BPO experience for 11 months. I also have experience as a Professional Recruitment Specialist for a US-based company and a local company here in the Philippines. More so, I am a Licensed Medical Representative for 7 years. I have a professional background in sales and real estate. Soft Skills: I am intelligent, hard-working, diligent, a fast learner, and tech-savvy. I can work under pressure and with less supervision. On top of that, I can deliver quality reports on a timely basis. Here is a list of Hard Skills I can offer you: ✅Customer Care ✅Chat and Email Support ✅Can do inbound and outbound call ✅Technical and billing support ✅Ecommerce ✅Order Entry and tracking ✅Schedule Management ✅Calendar Management ✅Sales ✅Data Entry ✅Data Management ✅Lead Generation ✅Content Creation ✅Online Research ✅Lead Management ✅Appointment Setter ✅Training/Onboarding of New Hires ✅Recruitment ✅New hires interview ✅Applicant Pooling ✅Applicant Profiling ✅Applicant background check ✅Medical Transcription Applications and Tools, websites I use: ⭐⭐⭐⭐⭐Google Sheets ⭐⭐⭐⭐⭐Google Docs ⭐⭐⭐Microsoft Excel ⭐⭐⭐Microsoft Word ⭐⭐⭐Microsoft PowerPoint VoIP/Softphone – Avaya, Einstein, Call Tools, Lead Sherpa, Follow up Boss, Ring Central, Tidio JazzHr, Culture Index, Recruiter Flow, Deluxe, Signal Hire, Hiring Platforms (OLJPH, Upwork, Indeed, LinkedIn, Hirist, Hubstaff) Canva, Paint, Trello Shopify, Syncio, Appstle, Spocket, Shiphero, Appsenic, Hubspot Zoom, MS Teams, Skype, WhatsApp, WeChat, Meet, Hangouts, Telegram, Slack Facebook, Instagram, Pinterest If you are interested, I am just 1 invitation away!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Shopify SEO
    Google Docs
    Employee Training
    Microsoft Word
    Sales
    Microsoft Excel
    LinkedIn Recruiting
    Administrative Support
    Data Entry
    Order Tracking
    Customer Service
    Customer Support
    Staff Recruitment & Management
    Online Chat Support
    Lead Generation
  • $7 hourly

    • 5.0/5
    • (10 jobs)
    A reliable individual with a passion to deliver outstanding service, and has almost four years of experience in the technical support field. I am skilled in communicating with clients over phone and chat. Around two years of call center experience and three years as chat support. I am a fast learner and I am eager to learn any tools used for the job. I am a team player, I know my limits and I work on improving myself every single day. When I work, I aim for the best possible results and provide the best service possible. I am looking forward to working with you!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Appointment Scheduling
    Appointment Setting
    Customer Support
    Typing
    Customer Retention
    Technical Support
    Customer Service
    Data Entry
    English
    Online Chat Support
    Phone Support
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    I AM PAU, YOUR LOVELY VIRTUAL ASSISTANT | BOOKKEEPER I am an Accountancy graduate. I am very efficient. I possess accuracy with attention to detail. As a contractor, I can assure you that I can complete the tasks that you will hand to me with speed and accuracy on or before the agreed turn around time. I can work even on tight deadlines with minimal or no supervision at all. I also have a designated office in our home with a stable/reliable internet connection to work for you. The skill set that I can offer : -Google Suite - Microsoft word typing (i.e. manual conversion of small to large PDF files) - Microsoft Excel for research, data analysis, reports, financial spreadsheet - Data entry -Internet Savy - Editing, Proofreading - Powerpoint presentation - Calendar management - Internet Research - Email Management/Etiquette - Translation (English to Filipino) -File Management -Typing -Basic Photo and Video Editing -Basic Graphic Design (Canva) - Google Drive - Quickbooks
    vsuc_fltilesrefresh_TrophyIcon Email Support
    File Management
    Administrative Support
    Microsoft Office
    Online Research
    Xero
    Google Workspace
    Bookkeeping
    Data Entry
    SAP
    Social Media Content
    Email Communication
    Canva
  • $10 hourly

    • 4.7/5
    • (3 jobs)
    I've been with the Customer Service and Call Center industry since 2009. I'm positive that my experience has sharpened me to handle any task. I have advanced if not average knowledge of Microsoft Office especially Excel, and I'm also familiar with some of the common CRM, Workforce Management tools, and Communication systems such as; AVAYA, Impact360, TouchCommerce, RingCentral, Dialpad, Hubstaff, LiveChat, Hubspot, and other software. .
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Refund Processing
    Ticketing System
    Order Fulfillment
    EMR Data Entry
    Workforce Management
    Data Entry
    Management Skills
    Customer Support
    Microsoft Excel
    Online Chat Support
    Phone Support
  • $15 hourly

    • 5.0/5
    • (3 jobs)
    Forward-thinking operations executive that is passionate about making companies the best they can be. I have a unique blend of experience in operations, process improvement, and continuous improvement that I use to drive results for clients. Extremely detail- oriented and knowledgeable of the analytics necessary to evaluate a company & staff performance. My passion for making companies better comes from my belief that every business has the potential to reach new levels of success. • Over 13 years in the BPO Industry; under one of the biggest travel companies. • Bachelor’s degree in Business Administration, major in Marketing Management. • I have been a Customer Care Consultant, Customer Relations Specialist, Research Escalations Expert, Executive Team Member and Social Media Manager during my 13-year tenure with Teleperformance which is recognized as one of the biggest BPO companies. • Effectively handles and resolves customer concerns and escalations via email, phone call and social media (Facebook, Twitter, etc.). • Vast experience in inbound/outbound phone support. • Outstanding Executive decision-making skills. • Excellent in performing root-cause analysis to identify problems and create solutions. • Reliable in improving customer satisfaction, products and services. • Team-player, highly-trainable and can work with minimal supervision.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Social Customer Service
    Email Communication
    Customer Retention
    Social Media Management
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