Hire the best Email Support Freelancers in Bacolod, PH

Check out Email Support Freelancers in Bacolod, PH with the skills you need for your next job.
Clients rate Email Support professionals
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based on 6,121 client reviews
  • $8 hourly
    For over 6 years of experience working with Scheduling, Staffing, Reports, Excel, and Google Sheets. My skills have been developed and shared with my clients with 100% satisfaction and beyond expectations. I've been working in different places, online and office. I worked with Real Estate, Tax Debt Settlement, Customer Support with Shopify Experience, and Lead generation, experience with cold calling, Transcription, compiling reports, and spreadsheets. I have knowledge of IT programming languages and databases and do photoshop in my free time. I always pride myself on being extremely professional and to aim for a well-delivered job before a deadline. I am extremely proud of my personable yet professional manner and possess excellent communication skills. I look forward to working with you and helping you streamline your tasks to improve your business.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Administrative Support
    Email Communication
    Data Mining
    Customer Support
    Data Analysis
    Scheduling
    Automation
    Accuracy Verification
    Online Chat Support
    Microsoft Excel
    File Maintenance
    Data Entry
  • $10 hourly
    With 10+ years of experience in customer service, technical support, chat and email support, complaint management, broadband specialist, quality assurance, sales and freight management. I believe I have provided and will still be able to deliver world-class customer service. I believe that my experience, personality and the will to discover new knowledge and ideas will help me to perform and will make me a very competitive candidate. If given the chance to be part of your team, I promise to provide world-class customer service for I am fluent in English, verbal or written and I have the heart to deliver quality results for the growth of your business.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Appointment Setting
    Lead Generation
    Phone Communication
    Customer Retention
    Customer Service
    Google Sheets
    Back-End Development
    Data Entry
    Technical Support
    Customer Support
    Order Processing
    Inbound Inquiry
    Tech & IT
    Online Chat Support
  • $10 hourly
    As someone who can identify the need of customers for effective solutions, I'm committed to high-quality service that ensures a positive experience. I am a professional Customer Service Representative with over 6 years experience in handling multi-national clients. Aside from being a Customer Service, I've also worked as a Team Leader. My unique professional experience stems from years of providing excellent customer support, creative problem solving and building customer loyalty. I definitely believe I have the skills to take care of the business and our customers.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Interpersonal Skills
    Inbound Inquiry
    Following Procedures
    Ticketing System
    Customer Support Plugin
    Data Entry
    Chat & Messaging Software
    Online Chat Support
    Microsoft Excel PowerPivot
    Microsoft Excel
    Email Handling
    Technical Support
    English
    Customer Service
  • $7 hourly
    I am a customer service specialist for more than 5 years already. It started as a part-time job and as years went by I've learned to love and felt the convenience of working at home. And so, I put effort into seriously prioritize this until such time that I decided to work as full-time email support with different online shopping websites (e-commerce). I have experienced working with different platforms like Zendesk, Shopify, Oberlo, Gorgias, Richpanel, Freshdesk, Intercom, Re-amaze, YakkYofy, Aliexpress and a champion in terms of providing excellent customer service. I have also handled support through social media (Instagram and Facebook). I have intermediate to advanced knowledge of Microsoft word, excel, and presentation. I also worked as a customer service representative for an internet, cable and phone service provider called Xfinity/Comcast through a call centre company. Also, I worked as a preschool teacher for more than a year and it tested my patience working with children with special needs. I've also worked as a part-time online English teacher for children and adults. With this experience, I can definitely assure you that I can handle different customer inquiries may it be through phone call or email support.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Social Media Replies
    Order Entry
    CMS Product Upload
    Canva
    Data Entry
    Gorgias
    Customer Service
    Customer Support
    Intercom
    Shopify
    Zendesk
    Order Tracking
    Online Chat Support
  • $3 hourly
    To be hired for a long term job
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Analysis
    Online Chat Support
    Social Media Marketing
    Data Entry
  • $10 hourly
    Knowledgeable using Microsoft Office & Zendesk, Slack, Avaya Workspace, Avaya, Anydesk, Go High Level. Email support as part of customer services (ie answering inquiries relating to product shipment, delays, or any damages) Can do Supplier Research and contact Suppliers to able to do business. Credit Repair
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Phone Communication
    Slack
    Customer Experience
    AnyDesk Software
    Cold Calling
    Avaya
    Customer Satisfaction
    Zillow Marketing
    Credit Repair
    Online Chat Support
    Zendesk
  • $6 hourly
    • Proficient in basic computer applications such as MS Word, MS Excel, and MS PowerPoint • Shopify, Aliexpress and CJ Dropshipping Expert • Flexible, organized, fast learner and can work with little supervision • CRM's used: Freshdesk, Zendesk, Gorgias, GSuite • Good in Public Relation, persevering, hardworking, honest and highly interested in challenging tasks • Strong team member • Excellent ability to communicate effectively with both clients and staff.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Social Media Management
    Online Chat Support
    Email Etiquette
    Order Tracking
    eCommerce
    Shopify
  • $8 hourly
    🟢 Available Now 💼 +5 Years in Customer Support 🏆 Experienced Executive Assistant 🌟 Upwork Top Rated ❤️ Has a big HEART for your business. Here's how I can help you achieve an efficient, effective, and successful project 👇👇👇 🔥 Project Management Tools: Asana, Monday.com, Trello, ClickUp. 🔥 E-commerce Platforms: Shopify, eBay, Ali Express. 🔥 Dropshipping Tools: Oberlo, Ali Express. 🔥 Order Fulfillment: ShipBob. 🔥 Multichannel Selling: Sellbrite. 🔥 Customer Support Tools: Various support channels (phone, email, live chat, social media, in-person), self-service options, technical and proactive support. Platforms include Zendesk, Gorgias, Freshdesk. 🔥 Marketing Tools: Social media marketing (Facebook, Instagram, LinkedIn), influencer outreach, content strategy and posting, comment and message management, post scheduling (via Later), jobs and ads posting, posting integration across different social media platforms. 🔥 Productivity Tools: Microsoft Office (Word, Excel, PowerPoint), Google Docs, Google Spreadsheet, Google Drive. 🔥 Email Marketing: Mailchimp, Klaviyo. So there, let's talk on how you can save your time and energy while growing your business. 😉 🟢 If you're sold and think we're a good fit... 💬 Drop a personalized message and let me know. 📞 What time works best for you for a discovery call? Could it be? Is it me? Let's talk.📱
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Google Workspace
    Email Communication
    Communications
    Administrative Support
    Phone Communication
    Customer Support
    Data Entry
    Client Management
    Virtual Assistance
    Scheduling
    Lead Generation
    Customer Service
    Social Media Management
    Phone Support
  • $13 hourly
    ▶ Just a simple person looking for a long-term partner to help run their business or help them in their daily tasks. Open to VA, Executive Assistant, Lead Generation, Talent Sourcing, Recruitment, Promotion, CRM Management, Data/files Management, Data Entry Specialist, Data Analyst, Email Marketing and alike roles. ◀ Do you want to enjoy your precious time without worrying about meeting your daily task? Well, you have found me. If you came to my profile it is because you are looking for someone to help you with your project or task, someone you can entrust those time-consuming tasks that don't give you a break in your busy schedule. How much does your time cost? much more than mine for sure. My name is Lizzy, thank you for checking me out! SKILLS and KNOWLEDGE I CAN OFFER BEST: I can be your go-to Virtual Assistant/Executive Assistant AMAZON FBA Technician Support Lead Generation Technical Support Chat Support List Building Email Manager/Assistance/Marketing I'm good with Researching Amazon Product with Keywords Research / Product Listings Setting schedules/travels/meetings Transcription Order Entry Listing Data Entry Website Management Basic of Drop shipping Project Promotion Mortgage Loan Processing Basic Editing / Designing Cryptocurrency / NFT Discord Moderation NFT Shilling in Discord Discord, Twitter and Reddit Promotion/Posting TOOLS I'M GOOD WITH: ✅MS365 ✅GSUITE ✅CANVA ✅XERO ✅ASANA ✅SLACK ✅ZOHO ✅ZOOM ✅LOOM ✅SCRIBE ✅COPY AI ✅KEEPA ✅NOTION ✅APOLLO ✅DROPBOX ✅CALENDLY ✅INDEED ✅QUICKBOOKS ✅HELIUM10 ✅HUNTER.io ✅ZOOMINFO ✅BULLHORN ✅HUBSPOT ✅WORDPRESS ✅BASE CAMP ✅BAMBOOHR ✅SHIPSTATION ✅MONDAY.COM ✅JUNGLE SCOUT ✅NEVERBOUNCE ✅BOOLEAN SEARCH ✅TRUEPEOPLESEARCH ✅LINKEDIN SALES NAVIGATOR ✅BASIC OF AMAZON, SHOPIFY, ALIBABA & ETSY *Social Media Platforms: LinkedIn Facebook Twitter Tiktok Discord Instagram Snapchat Pinterest ▶ MY SYSTEM: 50 Mbps stable internet connection (wired/fibr) with back up prepaid connection Windows 10 Computer Set with 16GB RAM Headset with noise cancellation if needed HD Webcam (1280x960) If you think that I can help you with your daily task or project, I can do full-time/Part-time/Freelance. Let's do a discovery call to see if we are a match! 😊
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Technical Support
    Market Research
    Ecommerce Support
    Online Chat Support
    Product Research
    Administrative Support
    Inventory Management
    Recruiting
    Email Communication
    Lead Generation
    Data Entry
    Product Listings
  • $7 hourly
    *My passion is to make customers happy, solving customer's problems and help businesses grow. *I've worked as a Customer service manager/Call Center Manager for agents handling email, chat and phone support for an online store/company. *I've been with the Customer Service Industry for 8 years. *I have a team who are also willing to work and have very good experience with handling customers.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Human Resource Management
    Call Center Management
    Accounting
    Project Management
    Customer Service
    Email Communication
    Data Entry
  • $8 hourly
    With more than 11 years of experience in Billing and Collections, I am adept in team leadership, vendor coordination, and process improvements. I have a solid foundation and a passion for efficient billing operations. I attribute my success because I have refined my interpersonal skill set and built effective working relationships with senior leaders. Moreover, while my experience has afforded me a well-rounded skill set, I excel at: *Managing vendor and customer questions and resolving issues. *Coordinating between departments to correct billing and optimize communication. *Supervising management and staff effectively. *Executive Administrative Tasks *File and Documentation Management *Data Entry *Managing database (ie filing | sending | updating, etc.,) *MS Office Applications (Word, Excel, Powerpoint) *Calendar Management (Scheduling, Appointment Setting.,) *Accountability Coach (Reminders, Tasks, To Dos) I am a self-starter and excel at handling customer inquiries, policy changes, and resolving conflicts quickly. I hope to bring first-rate service to your clients and support your business goals.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Inbound Inquiry
    Customer Support
    Account Management
    Administrative Support
    Telemarketing
    Technical Support
    Sales
    Data Entry
  • $17 hourly
    I am a versatile, unwavering, and impeccably precise virtual assistant and bookkeeper, expertly poised to excel in a multifaceted array of esteemed professional settings. I offer superlative-quality support and deliver output with remarkable precision, expeditiousness, and an unwavering commitment to thoroughness. I have made instrumental contributions to a diverse spectrum of projects, spanning the realms of health, beauty, and fitness. Past projects I've participated in: A) Virtual Assistance 1. Data Research and Analysis 2. Client Engagement and support 3. Spreadsheet coding 4. MINDBODY Project management 5. Lead generation and conversion 6. Google and Yelp review campaign management 7. Appointment setter 8. Health Insurance verification(US insurances) B) Bookkeeping 1. Bank reconciliations 2. Issuing invoices 3. Filing source documents for all journal entries recorded 4. Making journal entries 5. Cash flow statements 6. Financial reports Proficient in using: QuickBooks online and Desktop (Pro Advisor) MINDBODY business management system DrChrono medical billing software and CRM ChiroTouch appointment CRM Booker cloud-based business management platform LoyalSnap Automated CRM Heymarket business communication platform Grasshopper virtual phone system
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Report
    MINDBODY
    Light Bookkeeping
    Lead Generation
    Data Analysis
    Email Communication
    Google Sheets
    Customer Support
    Data Management
    Social Media Management
    Communications
    Data Entry
  • $12 hourly
    I am an experienced Quality Evaluator in handling various tasks from Quality control to Quality discussions with Leadership. Proficient in all MS Office programs. Great work ethic and a willing learner. I can work alone and also works well with others for any projects available. I have a good background in Computer Science and Marketing two courses that I took in college.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Marketing Plugin
    Technical Support
    Quality Assurance
    Salesforce
    Customer Service
    Quality Control
    Microsoft Excel
    Communications
  • $15 hourly
    I have been a successful customer service support for over 14 years, supporting different USA based campaigns such as Telecommunication, Cable, Payment Remittance, Online Business, and Bank. I worked my way to be promoted as subject matter expert, and eventually as a Supervisor directing a team towards our common goals: growth and success. I started working virtually in 2018 and successfully supported different campaigns as an Appointment Setter, Sales, Administration, and Customer Service Representative for different campaigns such as Solar, Procurement, Semiconductor Equipment Trading, Real estate, Mortgage, Final Expense Insurance, and E-commerce. I also worked as an Executive Assistant of a Home and Commercial Inspector, managing his calendars, coordinating appointments with Buyers and Realtors, providing quotes, and helping to manage short-term rentals. I am proficient with different tools and CRMs such as the ff: Xero Hubspot Salesforce Recurly Vulcan CINC Mojo Dialer Vici Dialer Inspector Pro Inspection Support Network Airbnb VRBO Ownerez Rentredi Microsoft Office Google Workspace I can contribute to your business in many ways. Firstly, I am a very fast learner and a team player. I can fit into the team quickly and work at a very fast pace to ensure you see a positive return on your investment, secondly, I am very good at taking care of my client by taking care of their business. My aim will be to ensure I provide excellent standards which will, in turn, improve customer reviews, the company's reputation, my credibility and to increase repeat business. Finally, I will contribute by taking care of the company's image, resources, and supplies. I think it is important in any role to not just help increase sales but to also add value by helping myself, my teammates and the company become consistent.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Chat Support
    Sales
    Cold Calling
    Phone Communication
    Email Communication
    Lead Generation
    Management Skills
    Customer Service
    Personal Administration
  • $10 hourly
    Hello! My name is Rachel, 28th years of age. I was able to work in BPO for 5 years and worked at home for 6 years now. For my freelancer journey I've handled clients from in Florida, Omaha Nebraska, Georgia, California, Ohio and Tennessee as an Admin assistant, SMS, email, Data entry, HR/Payroll, FB Ads Specialists Admin Operations, Executive Assistant, Executive Admin, Transaction Coordinator and manager. I know the Real Estate, Medical/Insurance VA, E-Commerce, Solar, and Logistics industries in the United States. I am familiar with the industry’s CRM and tools like Follow up boss, Ylopo, Zapier, Podio, MLS, Dotloop, Monday.com, Zoho, Jotform, ReadyMode, Launch Control, Smarter Contact, Slack, Dropbox, Protransport, Ylopo, Homelight, Zephien, Canva, Cutcup, PR, PS, MS word, Excel, Google Sheets, Google Workspace, Shopify, Zendesk, Quickbooks, etc. With extensive experience in managing teams and client relationships. For my FB Ads experiences, I create different types of campaigns that are according to my client’s goal (Awareness, Engagement & Conversion). I am knowledgeable in creating Facebook Ad Funnel by creating Traffic and Leads Generation ads for cold traffic and when Facebook Pixel has sufficient leads then I will be running conversion campaigns to generate sales. My top priority is to balance efficiency and quality. With successful completion of course to meet your Virtual Assistance needs, I ensure that the delivery meets the standards and requirements set out during the proposal. I am knowledgeable in split testing and scaling campaigns/ads so you don’t have to worry about wasting a lot of money on losing ads. I am knowledgeable in generating leads to your landing page and website and integrating Facebook Pixel to your ad account and website for a custom audience/lookalike audience creation, bringing conversions to your landing website. Resume: drive.google.com/file/d/14DYo4CE7yglMZ54kF6F4a-xKIltw76f5/view?usp=sharing - VA's Positions drive.google.com/file/d/1rxVoi6MOzykZCIjehVrrCDc_0v7zrYAS/view?usp=drive_link - FB Ads Voice recording: voca.ro/12trUSP1bMtD
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Online Chat Support
    BPO Call Center
    Visayan Filipino Dialect
    Customer Support
    Product Knowledge
    Communications
    Microsoft Excel
    Typing
    Computer Skills
  • $10 hourly
    I'm a Reports Analyst experienced in designing business analysis and data recording systems. - Proficient in maintaining databases and perform updates as necessary to ensure accuracy - Examine data reports to locate and resolve any issues - Analyze and collect data for various types of business report - Provide support for marketing, sales, and other sectors through data analysis - Monitor data to identify changes in financial and business trends In addition, I do logo designs and photoshop tasks. I'm also skillful in managing and performing administrative services such as scheduling appointments, making phone calls, and managing email accounts. Moreover, I'm proficient at reviewing and answering all incoming and outgoing correspondence for proper format, grammatical, and typographical accuracy. I'm adequate in data analysis, which covers comparing transcribed data, as displayed on a visual screen, with the source document, and corrects any error. -Keen in observing deadlines yet flexible to hectic schedules -Respects and values the welfare of workmates -Driven and passionate in achieving goals, especially that of the company I'm also a musician experienced in recording and audio mixing.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Photo Editing
    Drum
    Logo Design
    Microsoft Excel
    Music Production
    Music
    Customer Service
    Business Analysis
    Video Editing
    Music Arrangement
  • $5 hourly
    • Knowledge of managing account receivables and payables. • Strong written and oral communication skills • Multi-tasking ability • Accuracy and attention to details • Problem analysis, use of judgment and ability to solve problems efficiently • Self-motivated, initiative, maintains high level of energy • Honest • Ability to manage multiple projects simultaneously • Able to read and understand technical form and financial reports • Proficient in Word and Excel • Willingness to establish and maintain effective working relationships • Knowledge of billing/collection procedures. • Creating and sending out invoices • Canva
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Invoice
    Canva
    Sales
    Customer Support
    Accounting Basics
    Online Chat Support
    Bookkeeping
    Social Media Marketing
    Customer Service
    Accounts Receivable
    Financial Accounting
    Bank Reconciliation
    SAP
  • $6 hourly
    Hi, I'm Jerwin. A self-motivated professional, that thrives on innovation, overcoming challenges, learning new skills, and encouraging growth, possesses invaluable qualities that can drive success in any professional environment. Hi, I'm a Freelance SEO Specialist from the Philippines. I can help businesses increase their online traffic with effective SEO strategies. Started working as SEO SPECIALIST in March this year until June 2023. I worked as Data Entry Specialist for more than 2 years. Manually update their records and update the customer recipient status using the main tool, based on the text or emailed results from senior consumers. Retrieving their medical records and history from different hospitals and nursing homes for processing and matching the correct community for senior our senior consumers. Searching within the system to pair a consumer review with the correct community, or reporting if that community does not yet exist in our records using basic matching/analysis. Gather information from the senior living community website and create a listing and saved it in the directory and salesforce. Create weekly reports. I had experience working as an Inbound phone and email/chat support. I troubleshoot customers' defective cameras for hunters, walk them through how to set them up, especially for new customers, and help them replace faulty cameras through email. Working in a Real Estate Company in the US as a Virtual Assistant, cold calling, and setting up appointments for prospective sellers and buyers and sending them text messages, and emailing them the available properties. Generating Leads, Skip tracing, Managing companies folder, and organizing them. I had working experience in the BPO industry for almost ten years. I am working as technical support under a Telco Company in the US for customers with no internet connection, phone issues, and cable reception/signal problems. I make sure that the customer can connect to the internet. Walk them thru on how to navigate and connect their devices to the internet, both hardwire and wireless connection, including smartphones, and tablets for Windows, android, and ios operating systems, making changes to the settings of the modem and email issues—providing basic information about computer and antivirus software. For phone issues, I am assisting customers with no dial tone, voice mail, and unable to make outgoing calls, and phone feature issues. Excellent customer service is my top priority. HIRE ME!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Receptionist Skills
    Medical Report
    Google Analytics
    Google Workspace
    Microsoft Excel
    Real Estate Cold Calling
    Customer Service
    Administrative Support
    Answered Ticket
    Data Entry
    Customer Support
    Ticketing System
    Technical Support
    Order Tracking
  • $12 hourly
    Growing a business is never easy. I can help you complete important tasks so you can focus on what you do best and manage your business efficiently. Here are a few of many things I have experience with that will surely make your campaign/project run successfully: ⚡ CRM/ Email Management ⚡ Administrative support ⚡ Calendar Management ⚡ Internet research-trending topics, social media events, etc ⚡ Data entry and word processing ⚡ Customer support-Order processing and invoicing ⚡ Photo Editing Tools Used: ✔️ Google Suite ✔️ Office 365 ✔️ Hubspot ✔️ Infusionsoft (KEAP) ✔️ CLIO Manage ✔️ Salesforce ✔️ ZOHO ✔️ Asana ✔️Canva ✔️ Ringcentral ✔️Shopify ✔️Dropbox Let me know! I'm just a click away 😊
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Project Management
    Communications
    Calendar
    Customer Support
    Email Communication
    Themis Solutions Clio
    Customer Service
    Time Management
    File Management
    Microsoft Excel
    Canva
    Salesforce
    Administrative Support
    HubSpot
  • $15 hourly
    Versatile and confident Customer Service Expert, Technical Support Associate, Chat Support, Email Support, Phone Support, Sales Representative, Virtual Assistant, and Telemarketer, with 15 years of experience in chaotic call center environments. Collaborative member of the dedicated and revenue-driven team with tenacity and a consumer-oriented approach to supporting long-and-short-term sales goals. Emotionally resilient and sympathetic company representative with enduring professionalism despite high-pressure circumstances. I am a graduate of Bachelor of Science in Electronics and Communications Engineering. Being reliable, honest, hardworking, focus and productive are always the traits that I show to my clients. I have been working with different companies for a while as a home based Customer Service Representative, Phone Support, Chat Support, Email Support, Sales Representative, Data Entry Specialist, Web Researcher, Technical Support and Internet Marketer. Products that I have supported include Cable TV services, Pharmaceutical products, IT advising company, Broadband Internet Connection, Security Alarm Systems, Mobile Phones, Security Software, Networking Hardware, Operating Systems (Windows and MAC), Email Clients and a lot more. I also have more than four years of experience with different BPO companies. Those prestigious companies that I worked with were Teletech Customer Care, Convergys Philippines Corp., and Panasiatic Solutions. I have been assigned with different tasks such as troubleshooting the Internet, mobile phones, computer desktops and laptops, software, hardware, emails etc. I also have assisted customers with their account information, bills and payments. My typing speed is also excellent reaching 65 WPM with proper software knowledge. I am capable of multitasking and can handle many administrative responsibilities. I can handle wide varieties of work because I have already reached the supervisory level twice. This is what I can offer your company and prove my efficiency just as I proved in my previous work places. I can communicate well with clients. My time management skills and the capability to do a number of works make me an ideal candidate for a job post.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Lead Generation
    Email Communication
    Data Entry
    Technical Support
    Customer Service
    Phone Support
    Zendesk
    Online Chat Support
  • $5 hourly
    Experience with freight and logistics as track and trace, carrier sales, tender Been in the sales and customer service industry for 9years Certified ITILv4 and trained for Six sigma Network engineer for Telstra Customer service manager for Verizon Customer service is my best skill since I handle a lot of types of customers. Resolving Their issue and provide 100% satisfaction. I been in a sales account for two years and 9months. I was promoted to be a team lead, and i still have those skills to be one of the best in terms of providing revenue to the client.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Technical Support
    Order Tracking
    Carrier Logistics FACTS
    Logistics
    Freight Forwarding
    Outbound Sales
    Lead Generation
    Email Marketing
    Phone Support
    Report
    Sales
    Technical Report
    Customer Service
  • $5 hourly
    I am a graduate of Electronics and Communications Engineering. I have also taken up units in Accountancy and worked as a Business Development Assistant, which enabled me to be familiar and equipped with knowledge regarding Office Administration and Office/Admin works. I was also privilege to work for a Call Center where my English communication skill had been improved, both written and oral.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Microsoft SharePoint Administration
    Email Communication
    Form Completion
    Freedcamp
    Administrative Support
    English Tutoring
    Typing
    Microsoft Word
    Data Entry
    Microsoft Excel
  • $9 hourly
    As an experienced call center agent since 2006, I consider my self an asset to a company that would need my expertise technical or customer service representative. I have worked with travel account, technical internet account, technical television cable account, technical mobile phone account, technical sales and also with a couple of outbound campaigns. I am very flexible and in need of a long term job. I have worked with a company lately as a System Network Admin and I am very knowledgeable on software and hardware.I am also knowledgeable on server setup, configuration and maintenance.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Data Entry
    Customer Support
    Email Communication
    Customer Service
    Spreadsheet Software
    Administrative Support
    Online Chat Support
    Phone Support
    Order Tracking
    Zendesk
  • $8 hourly
    I have been in the call center industry for seven years, and I am an expert in providing excellent customer service and satisfying customer needs. I am highly proficient in spoken and written English and have excellent listening skills. I previously worked as a Product Trainer in one of the fastest-growing BPO in the country. I was able to help the company out in producing knowledgeable and reliable employees. I am a conscientious person who works hard and pays attention to detail. I'm flexible, quick to pick up new skills, and eager to learn from others. I also have lots of ideas and enthusiasm. I am motivated, disciplined, and focused, and I'll do what it takes to get the job done. It will be an excellent opportunity to be part of your team.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Email Technical Support
    Technical Support
    Online Chat Support
    Customer Service
    Microsoft Outlook
    Microsoft Word
  • $9 hourly
    I worked in the call center industry for five years and a half. I was a Sales Representative for three months, and then I was promoted as a Virtual Assistant of the Site Director for two months. Promoted as a Site Lead/Queue Manager for three years, which is in charge of direct communication to the client regarding the staffing of the agents, break schedules, making sure that floor process is being implemented, and making sure that client's metrics are met and emphasis on effectiveness of the client's metrics. Worked as a Team Leader/ Supervisor/ Coach for more than a year. I have been with Sales campaigns and data entry work. I believe I am persuasive, have good customer service background, have good selling techniques, have a good energy level, and persistent. Feel free to contact me if you're interested in my services. I would be thrilled to work with you!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Scheduling
    Customer Service
    Email Communication
    Training
    Administrative Support
    Quality Control
    Data Entry
    Microsoft Office
    Communications
  • $8 hourly
    Hire Me Now! 🌟 Your Ultimate Ecommerce/Real Estate Partner 🌐 Mastery in Crafting and Managing Enchanting Online Stores 🏪, along with Profound Real Estate Expertise 🏡 🎓 9+ Years of Excellence 📞 8+ Customer/Technical Service & Sales Guru 🏡 2+ Years as a Real Estate Virtual Assistant to the CEO 🛍️ 1+ Year as an Ecommerce Virtual Assistant to the CEO 🚀 2+ Years as a SaaS Onboarding Specialist 🔍 1 Year of Mastering Quality Assurance Let's Craft Success Together! 🚀💼 ➡SHOPIFY Store Creation •Crafting seamless store setups from scratch •Curating and adding compelling winning products •Implementing competitive pricing strategies while safeguarding profits •Providing reliable and swift shipping supplier recommendations •Integrating essential apps to amplify sales and bolster support •Managing supplier interactions and contract formalities ➡E-COMMERCE Virtual Assistance •Efficiently handling order fulfillment processes •Meticulously managing inventory and stock levels •Delivering exceptional customer service via email and call support •Nurturing social media presence and engagement •Conducting thorough product and market research •Generating comprehensive profit and loss reports •Coordinating with suppliers to ensure smooth sourcing and fulfillment •Skillfully resolving disputes within platforms like Paypal and Stripe •Moderating social media activities across Facebook, Instagram, and Pinterest •Creating basic yet engaging email newsletters •Applying basic graphic design using Photoshop or Canva •Performing basic video editing using Adobe Premiere Pro •Implementing fraud management measures •Mastering management tools such as Asana, Trello, and Slack •Tackling various administrative tasks efficiently ➡Real Estate Virtual Assistance •Fearlessly executing cold calling strategies •Diligently managing and following up on leads •Engaging in prospecting and meticulously qualifying leads
    vsuc_fltilesrefresh_TrophyIcon Email Support
    English
    Online Chat Support
    Technical Support
    Shopify
    Ecommerce Product Upload
    Customer Service
    Real Estate Cold Calling
    Hardware Troubleshooting
    Adobe Photoshop
    Expense Reporting
    Software Debugging
    Klaviyo
    Sales & Marketing
  • $8 hourly
    ⭐⭐⭐⭐⭐Rockstar Virtual Assistant and Amazing Recruitment Specialist⭐⭐⭐⭐⭐ I am Micah; I am a Top-Rated Virtual Assistant for the past few months with BPO experience for 11 months. I also have experience as a Professional Recruitment Specialist for a US-based company and a local company here in the Philippines. More so, I am a Licensed Medical Representative for 7 years. I have a professional background in sales and real estate. Soft Skills: I am intelligent, hard-working, diligent, a fast learner, and tech-savvy. I can work under pressure and with less supervision. On top of that, I can deliver quality reports on a timely basis. Here is a list of Hard Skills I can offer you: ✅Customer Care ✅Chat and Email Support ✅Can do inbound and outbound call ✅Technical and billing support ✅Ecommerce ✅Order Entry and tracking ✅Schedule Management ✅Calendar Management ✅Sales ✅Data Entry ✅Data Management ✅Lead Generation ✅Content Creation ✅Online Research ✅Lead Management ✅Appointment Setter ✅Training/Onboarding of New Hires ✅Recruitment ✅New hires interview ✅Applicant Pooling ✅Applicant Profiling ✅Applicant background check ✅Medical Transcription Applications and Tools, websites I use: ⭐⭐⭐⭐⭐Google Sheets ⭐⭐⭐⭐⭐Google Docs ⭐⭐⭐Microsoft Excel ⭐⭐⭐Microsoft Word ⭐⭐⭐Microsoft PowerPoint VoIP/Softphone – Avaya, Einstein, Call Tools, Lead Sherpa, Follow up Boss, Ring Central, Tidio JazzHr, Culture Index, Recruiter Flow, Deluxe, Signal Hire, Hiring Platforms (OLJPH, Upwork, Indeed, LinkedIn, Hirist, Hubstaff) Canva, Paint, Trello Shopify, Syncio, Appstle, Spocket, Shiphero, Appsenic, Hubspot Zoom, MS Teams, Skype, WhatsApp, WeChat, Meet, Hangouts, Telegram, Slack Facebook, Instagram, Pinterest If you are interested, I am just 1 invitation away!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Shopify SEO
    Google Docs
    Employee Training
    Microsoft Word
    Sales
    Lead Generation
    Microsoft Excel
    LinkedIn Recruiting
    Administrative Support
    Data Entry
    Order Tracking
    Customer Service
    Customer Support
    Staff Recruitment & Management
    Online Chat Support
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