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Hire the best Email Support Freelancers in Binangonan, PH

Check out Email Support Freelancers in Binangonan, PH with the skills you need for your next job.
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  • $15 hourly
    • 5.0/5
    • (11 jobs)
    "You can have everything you want in life if you will just help other people get what they need and want." And that's where I come in, I can help you! Working as a freelancer for almost 3 years now, I was able to hone my skills in virtual assistance, the experiences I've had given me various insights into different industries, tools, and people. Some of my areas of expertise include: 🟡 Customer Service 🟡 Community Management (Discord, Skool, FB, etc.) 🟡 Admin Assistant 🟡 Data Migration 🟡 Handled multiple ad accounts from different brands as a Junior Media Buyer 🟡 Team Communicator 🟡 Putting out fires, reducing bottlenecks, and keeping things from falling through the cracks 🟡 Good Vibes Only Mentality
    Featured Skill Email Support
    Online Community
    Community Moderation
    Community Engagement
    Discord
    Email Marketing
    Project Management
    Communications
    Instagram
    Data Entry
    Executive Support
    Sales
    Communication Etiquette
    Social Media Management
    Customer Support
  • $7 hourly
    • 4.9/5
    • (4 jobs)
    Detail-oriented and highly motivated Data Entry Specialist with 5+ years of experience entering, managing, and maintaining data with accuracy and efficiency. Proficient in a variety of data management tools including Microsoft Excel, Google Sheets, and database software. Skilled at meeting tight deadlines, managing high-volume data workloads, and ensuring data integrity. Known for a strong work ethic, keen eye for detail, and the ability to adapt quickly to new systems and processes. Committed to delivering accurate, high-quality work and supporting business operations through reliable data management. Skills: Administrative support experience Quality control measures Fast typing speed Strong computer skills Quality Assurance /Online Data Entry Clerk Achieved top-tier performance metrics consistently throughout tenure as an Online Data Entry Clerk. Efficiently managed multiple accounts simultaneously, ensuring accurate and prompt completion of all assigned tasks. Completed high-priority projects under tight deadlines without compromising accuracy or attention to detail. Maintained strict confidentiality of sensitive information while handling various client accounts. Customer Service Email Specialist Applied strong analytical skills when handling complex cases, thoroughly investigating issues before proposing solutions for optimal outcomes. Upheld strict privacy standards when handling sensitive data contained within emails, ensuring confidentiality was maintained at all times. Chat Support Representative Reduced escalations to higher-level support teams by successfully addressing customers'' issues at the first point of contact. Resolved technical issues for customers by utilizing comprehensive knowledge of company products and services. Enhanced customer satisfaction by providing timely and accurate responses to inquiries through chat support. Exceeded established KPIs related to response time, resolution rate, and overall quality scores in chat support metrics. Content Moderator Enhanced user experience by diligently monitoring and removing inappropriate content from the platform. Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content.
    Featured Skill Email Support
    Helpdesk
    Transaction Data Entry
    Facebook Marketplace
    Social Media Marketing
    B2B Lead Generation
    Canva
    Social Media Advertising
    Social Media Handle Research
    Photo Editing
    Content Moderation
    Facebook Advertising
    Google Sheets
    Online Chat Support
    Data Entry
  • $40 hourly
    • 4.9/5
    • (12 jobs)
    Empowering customers to achieve success is my passion. With over 13 years of experience in customer support, technical support, onboarding, and account analysis, I excel at creating customized experiences that drive customer success. Recognized for exceeding expectations and consistently going the extra mile, I find immense satisfaction in seeing customers thrive and achieve their goals.
    Featured Skill Email Support
    Customer Onboarding
    Customer Service
    Salesforce CRM
    Email Communication
    Technical Support
    Customer Support
    Product Onboarding
    Online Chat Support
    Zoho CRM
  • $7 hourly
    • 5.0/5
    • (6 jobs)
    Your goals become my focus, your satisfaction is my 101% mission 👩‍🎤 Your Customer Support and Data Entry Rockstar 🏆 5+ Years of PRO Customer Support Experience 💪 Flexible skill sets 📛 Top 3% on Upwork with 100% Job Success I am keen on details, trustworthy, and very reliable. I am flexible, willing to learn different tasks, and can handle pressure. Experience the difference of a truly reliable freelancer! 𝘼𝙨 𝙖 𝙍𝙤𝙘𝙠𝙨𝙩𝙖𝙧 𝙑𝘼 𝙖𝙣𝙙 𝙚𝙢𝙖𝙞𝙡 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 𝙥𝙧𝙤𝙛𝙚𝙨𝙨𝙞𝙤𝙣𝙖𝙡, 𝙢𝙮 𝙙𝙚𝙡𝙞𝙫𝙚𝙧𝙖𝙗𝙡𝙚𝙨 𝙖𝙧𝙚: ⭐Exceptional communication skills ✨Personalized responses ⭐Proactiveness and initiative ✨Patience and empathy ⭐Problem-solving skills ✨High accuracy and attention to detail 𝙏𝙚𝙘𝙝𝙣𝙞𝙘𝙖𝙡 𝙎𝙠𝙞𝙡𝙡𝙨: ❇️CRM Utilization: I am proficient in using various CRM systems to manage customer interactions, track progress, and maintain accurate records. ❇️Help Desk Ticketing Software (Zendesk, Salesforce, Freshdesk, Front for Outreach Service): I have expertise in using various help desk ticketing systems to create, manage, and resolve customer tickets efficiently. ❇️Google Workspace: I am proficient in using Google Workspace applications, including Gmail, Calendar, Drive, Docs, Sheets, and Slides, to collaborate with team members and manage workflow. ❇️Microsoft Office: I am proficient in using Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, to create documents, spreadsheets, presentations, and manage email communications. ❇️Internet Research: I am skilled in conducting thorough online research to gather information, identify trends, and support customer inquiries. ❇️Product Description Writing: I can write compelling and persuasive product descriptions that highlight key features, benefits, and selling points. I am skilled at tailoring product descriptions to specific target audiences and search engine optimization (SEO) principles. Additional Skills ⭐Canva and Canva Pro ⭐Basic Adobe Illustrator ⭐Basic Adobe Photoshop ⭐Google Maps ⭐GIS web app for locating and measuring properties ⭐Facebook Ads
    Featured Skill Email Support
    Photo Editing
    Photo Resizing
    Product Description
    Canva
    English
    EMR Data Entry
    Customer Support
    Customer Service
    Google Sheets
    Customer Satisfaction
    Problem Solving
    Product Listings
    Accuracy Verification
    Computer Skills
  • $6 hourly
    • 5.0/5
    • (4 jobs)
    I have over 7 years of experience as a customer support representative. * Inbound/Outbound Calls * Technical Support * Chat & Email Support I handled complex customer concerns and provided customer assistance with retention, billing, scheduling, and upselling products and warranties. Proficiencies in software applications: *Zendesk *Slack *Google Apps *Zoom *Hubspot *Smartsheet *Facebook *Instagram *WhatsApp *Camtasia *Canva I have served as a subject matter expert and a trainer. - Answering agents' questions, coordinating team meetings and activities, and providing coaching to agents. - I provide guidance and direction on how to handle a request and the best way to proceed with solving everyday issues. -Trained newly hired agents before going to production. If you are looking for someone who can help your business grow, you are looking at the right profile!
    Featured Skill Email Support
    Executive Support
    Personal Administration
    Property Management
    Communication Skills
    Customer Retention Strategy
    Data Entry
    Lead Generation
    Product Support
    Employee Training
    Customer Support
    Google Workspace
    Technical Support
    English
    Phone Support
  • $5 hourly
    • 5.0/5
    • (1 job)
    Been in Customer Service Industry for almost a decade now . Interacting with customers / clients regarding their concerns and complains. My goal is to find a long-term job where i can grow and participate in a team that can serve our clients a good service that can reach their expectation .. Strengths and Skills - Communication Skills ( can express both in oral and in written ) - Willingness to learn (eagerness to learn new things , adapt to fast changing environment and can follow instructions) Self and Time Management ( Always makes a record which to do first and make it a priority. )
    Featured Skill Email Support
    Email Automation
    Administrative Support
    Online Chat Support
    Customer Service Chatbot
    Purchasing Management
    Account Management
    Virtual Assistance
    Email Communication
    Customer Service
    Sales & Marketing
    Data Entry
    Sales
  • $10 hourly
    • 5.0/5
    • (8 jobs)
    I am dedicated and hard working person who believes in honesty and good working relation. Though I am new at this type of job but i have certain qualities which makes me good at this. I am a detailed professional who specializes in customer service. Expert in handling customer inquiries and answering emails. I am confident in providing the best quality of service. You will not have to worry about communication issues because I will work to accommodate your schedule and time zone. I am very much confident of our succession together as I am punctual and creative. I look forward to hear from you soon. Thank you. Regards, Jaira
    Featured Skill Email Support
    Data Entry
    Customer Support
    Social Media Management
  • $15 hourly
    • 4.6/5
    • (7 jobs)
    I specialize in: -LinkedIn -Troubleshooting -Billing -Chat Support -Technical Support -Customer Support -Dispatch I've worked in the BPO for the past 8 years, Handled inbound calls and chat support for telecom companies in the US, UK, and Australian accounts. I attend to customer concerns and needs. Worked under pressure in a timely manner. I make sure that every call counts because we are being measure through our KPI's, some of these are CSAT, FIZZBACK, AHT, BPI compliance, ZERO TOLERANCE POLICY and Quality Assurance. Most of my work falls under troubleshooting phone lines, internet and TV. I follow rules and guidelines to make sure that customer issues are fixed during a call and if not we make a work around like dispatching technicians or amending their bills. Here are some of the companies I've worked for. -Samsung (Smart TV) -Bell Canada -Virgin Mobile UK -Virgin Media UK -Amazon -YouTube -Comcast I took up Bachelor of Science in Architecture and Bachelor of Science in Hotel and Room Management. I'm an undergraduate and started working at McDonalds at a young age.
    Featured Skill Email Support
    Account Management
    Management Skills
    Troubleshooting
    Online Chat Support
    Technical Illustration
    Data Entry
    Order Processing
    Instagram
    Communications
    Facebook
    Customer Support
    LinkedIn
    Personal Administration
    Email Communication
  • $20 hourly
    • 5.0/5
    • (19 jobs)
    Hello and Welcome! 👋 I’m Camille, a dedicated professional with over 9 years of experience in Business Development, Sales, Marketing, and Virtual Assistance. My background spans a variety of industries including Podcasting, Recruitment, Human Resources, Marketing & Advertising, Business Consultancy, Coaching, and Edutech. What I Offer: 🎙 Podcast Support, Outreach, and Management: ✔ Podcast Posting and Outreach ✔ Guest Booking and Management ✔ Show Notes Creation ✔ Graphics, Reels, and Audiograms Creation ✔ Audience Engagement and Growth Strategies 👩‍💻 Virtual, Executive, and Admin Assistance: ✔ Appointment Setting and Outreach ✔ Lead Generation and Data Mining ✔ Email and Calendar Management ✔ Administrative Support and Data Entry ✔ Travel Planning and Research 📱Social Media Management: ✔ Facebook, LinkedIn, Instagram, TikTok, YouTube ✔ Community Engagement and Content Creation ✔ Social Media Calendar Creation 📝 Business Development and Marketing: ✔ LinkedIn Sales Prospecting and Marketing ✔ Sales Campaigns and Strategies ✔ Market Research and Analysis 🛠️ Tools and Expertise: ✔ Social Media Platforms: Facebook, LinkedIn, Instagram, TikTok, YouTube, Pinterest, Twitter ✔ Management Tools: Meta Business Suite, LinkedIn Sales Navigator, Monday, Trello, Slack, Asana, HubSpot, Mailerlite, Notion ✔ Booking Tools: Acuity Scheduling, Calendly ✔ Communication Tools: Zoom, Vimeo, MS Teams, LivePigeon, StreamYard, Google Meet ✔ Content Creation and Scheduling: Wordpress, Canva, Simplecast, Podbean, Social Pilot, Later, Buffer, Oncehub ✔ Office, Admin, and Podcast Tools: MS Office, Google Suite, Grammarly, RackSpace, Linktree, ChatGPT, QuillBot AI, LastPass, GroupTrack CRM, Group Leads, Rephonic, Podmatch, Podseeker, Listen Notes, Airtable, Stacker, Noloco, World Time Buddy I pride myself on delivering quality service with professionalism and confidentiality. I’m skilled at working both independently and collaboratively, always focusing on organization and attention to detail. When I’m not working, you’ll find me watching films and series, reading non-fiction and self-help books, practicing street photography, and exploring new cafes and restaurants. I’m excited to bring my expertise to your project and help you achieve your goals. Whether you need full-time or part-time support, let’s connect and discuss how I can be of service to you! Looking forward to working with you!
    Featured Skill Email Support
    Content Creation
    Virtual Assistance
    Social Media Marketing
    Administrative Support
    Business Development
    Client Management
    LinkedIn
    Social Media Management
    Resume Writing
    Sales & Marketing
    Data Entry
    Lead Generation
  • $10 hourly
    • 5.0/5
    • (6 jobs)
    Is your agency in need of a manager? I pride myself on being professional and aim to always deliver a job well done. I have been in the BPO industry for almost 3 years and I have experience in telephone customer service, sales, technical and customer care. I also have knowledge on Facebook/Meta ads and I have 1 year of solid marketing, chatting and managing for accounts. I am highly dependable and can work with minimal supervision.
    Featured Skill Email Support
    TikTok
    Communications
    Data Entry
    Sales Funnel
    Customer Service
    Lead Generation
    Sales
    Content Creation
    Online Chat Support
  • $7 hourly
    • 4.9/5
    • (5 jobs)
    Here are the reasons why my clients booked me: 💌 Providing Assistance Clients delegated to me a variety of tasks, including email management, appointment scheduling, data entry, and social media management. 💌 Document Control Officer Expect your data to be handled securely, with everything in place and easy to locate.
    Featured Skill Email Support
    Lead Generation
    Administrative Support
    Meeting Agendas
    Scheduling
    Task Coordination
    Social Media Account Setup
    Social Media Management
    Social Media Lead Generation
    Email Communication
    Data Entry
    CRM Software
  • $18 hourly
    • 5.0/5
    • (24 jobs)
    Are you overwhelmed by handling multiple administrative tasks? 🤯 Do you want more time to focus on growing your business? If the answer is yes, then we should speak! Quick project? Long-term? I'm here and I'm available! ✨✨ Here's what I can do for you👇👇👇 👩‍💻 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞 📊 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 🌐 𝐞𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 📞 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 (𝐂𝐡𝐚𝐭, 𝐄𝐦𝐚𝐢𝐥, 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐞𝐬𝐬𝐚𝐠𝐢𝐧𝐠) 📧 𝐄𝐦𝐚𝐢𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 🗂️ 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲 𝐚𝐧𝐝 𝐖𝐞𝐛 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 📱 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 📈 𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 🗓️ 𝐂𝐚𝐥𝐞𝐧𝐝𝐚𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝗧𝗢𝗢𝗟𝗦 🔥 eCommerce: Shopify, Mercari, Etsy 🔥 CRM: Zendesk, Ujet, FreshDesk 🔥 Photo Editing: Canva 🔥 Video Editing: CapCut 🔥 Project Management: Trello, Asana, Notion, ClickUp 🔥 Microsoft Office: Word, PowerPoint, Excel 🔥 Google Workspace: Docs, Sheet, Drive 🔥 Communication: Zoom, Skype, Google Meet, Slack, Calendly 🔥 Web Design: ShowIt 🔥 ClubReady 🔥 Later, Meta 🟢 If you're sold and think we're a good fit... 💬 Drop a personalized message and let me know... 📞 What time works best for you for a discovery call? P.S. **My previous clients love to keep our contracts open so they can reach out to me anytime and offload some of their tasks. This is why you'll see a lot under my "In-progress" contracts.** 😉
    Featured Skill Email Support
    Gorgias
    Ecommerce Support
    Order Fulfillment
    Product Management
    Social Media Management
    Customer Support
    Shopify
    Ecommerce
    Zendesk
    Administrative Support
    Personal Administration
    Virtual Assistance
    Product Listings
    Data Entry
  • $8 hourly
    • 5.0/5
    • (3 jobs)
    I started working the the BPO industry since 2006. Worked as a Customer Service Representative for two years at SYKES ASIA in their Capital One Financial Account. Worked as a Fraud Specialist for thirteen years at JP Morgan Chase in their Card Services' Fraud Recovery Department. I also worked as a Customer Service Representative at Personiv in their Open Infra account. I have gained a lot of experience from my previous jobs that helped me in my success a freelancer. My goals are to make a difference in serving my customers, contribute to my team's success and lead by example. I value Integrity and treating everyone with dignity and respect. 💎MY EXPERTISE AND SOFTSKILLS ✦ 17+ years of experience working in financial services and customer service industry ✦ Reviewing accounts and transactions, building fraud patterns, building fraud reports and rules. ✦ Reviewing documents submitted by customers and filing chargebacks. ✦ Reconciliation of transactions performed with different payment methods (cards, e-wallets) ✦ Recover financial losses due to fraud and fraud investigations. ✦ Call loan applicants and assist them to complete bank verification needed to proceed with their application. ✦ Email and chat support to ask for additional information needed by the Underwriting team. ✦ Customer service and email support jobs for Open Infra. Handling customer concerns, creating tickets for tech visits, and processing cancellation requests. ✦ Excellent written and verbal communication skills, with an eye for detail. ✦ Can apply a logical problem-solving approach to resolving issues and concerns. ✦ Extremely productive in a high-volume and high-stress environment. ✦ Self-starter with a can-do attitude. 💎𝙋𝙇𝘼𝙏𝙁𝙊𝙍𝙈𝙎 𝘼𝙉𝘿 𝙏𝙊𝙊𝙇𝙎 𝙄 𝘼𝙈 𝙋𝙍𝙊𝙁𝙄𝘾𝙄𝙀𝙉𝙏 𝙄𝙉: ✦ Ring Central ✦ Infinity ✦ Ninja Edge ✦ Decision Logic ✦ TSYS/C3 ✦ LexisNexis ✦ FWIR ✦ Freshdesk | FreshCaller | Chargebee ✦ Zuper | UPS | Access ✦ Google Workspace ✦ Gmail, Outlook, and Yahoo ✦ Microsoft Office (Excel, Word, Power Point, Outlook) ✦ Skype, Zoom, and MS Teams ✦ Ilovepdf | DocuSign | PDF Mate 💎 FACILITIES AT MY WORKSPACE: ✦ Core i5 12th Generation with 16GB DDR4 RAM and 512GB SSD ✦ Two 100 MBps LAN Fiber Internet Connections ✦ 25 MBps Prepaid Broadband Internet Connection (Backup) ✦ A quiet office for work 𝙔𝙤𝙪𝙧 𝙨𝙪𝙘𝙘𝙚𝙨𝙨 𝙞𝙨 𝙢𝙮 𝙪𝙡𝙩𝙞𝙢𝙖𝙩𝙚 𝙜𝙤𝙖𝙡, 𝙖𝙣𝙙 𝙄'𝙢 𝙚𝙭𝙘𝙞𝙩𝙚𝙙 𝙩𝙤 𝙗𝙚 𝙥𝙖𝙧𝙩 𝙤𝙛 𝙞𝙩. 👉 Ready to team up with me? Here are the next steps: 1️⃣ Send me an 𝐔𝐩𝐰𝐨𝐫𝐤 𝐦𝐞𝐬𝐬𝐚𝐠𝐞. 2️⃣ Click the green 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐞 𝐦𝐞𝐞𝐭𝐢𝐧𝐠 button. 3️⃣ Choose one for 𝟏𝟓 𝐦𝐢𝐧𝐮𝐭𝐞𝐬 𝐚𝐧𝐝 𝐜𝐨𝐧𝐟𝐢𝐫𝐦 𝐚 𝐭𝐢𝐦𝐞𝐬𝐥𝐨𝐭. 🤝🏼Let's do this! *𝙬𝙞𝙣𝙠* Genaro
    Featured Skill Email Support
    Customer Service
    Customer Experience
    Alternative Dispute Resolution
    Risk Analysis
    Fraud Detection
    Payment Processing
  • $7 hourly
    • 4.6/5
    • (2 jobs)
    Let's work together! *dedicated customer support associate *strong communication skills *highly skilled customer service representative *more than 10 years of experience *keen eye for details *up to learning new skills and can easily adapt to new concepts *strong work ethic
    Featured Skill Email Support
    US Fleet Tracking
    Customer Engagement
    Customer Care
    Customer Service
    Dispatch Technologies Dispatch
    BPO Call Center
    Discord
    Order Entry
    Customer Service Analytics
    Freight Forwarding
    Customer Satisfaction
    Order Fulfillment
    Google Calendar
    Online Chat Support
  • $8 hourly
    • 4.6/5
    • (3 jobs)
    I have ten years of expertise in application administration and support, making me a skilled and experienced technical and customer care specialist. Strong analytical, problem-solving, creative, and communication skills. I have an attention to detail and am a team player. My primary areas of expertise are in remote troubleshooting, service desk, and technical support, with proficiency in both Windows and Mac OS. In my previous campaign, I worked as a sales associate and performed front-end coding and data entry utilizing project management tools. Skills-- Solid technical background in front-end coding and understanding of software development. Advanced knowledge of tools like Zendesk, Salesforce, other CRMs, MS Office and remote platforms like LogMeIn Rescue and TeamViewer. Capability to quickly learn new software and tools. Proficiency in English, both written and spoken. Excellent interpersonal and communication with strong attention to detail. Exceptional customer service skills with a talent for building rapport with customers. Passion for developing a user experience that users will love and remember. Team player in a fast-paced, dynamic environment, able to work proactively. Strong problem-solving skills with a hands-on approach. Skilled at effectively working with cross-functional teams.
    Featured Skill Email Support
    Computer Operating System
    Communication Skills
    Front-End Development
    Project Management Support
    Computer Hardware
    Remote Connection Support
    Technical Support
    Hardware Troubleshooting
    Customer Support
    Customer Retention
    Data Entry
    Sales & Marketing
  • $6 hourly
    • 5.0/5
    • (1 job)
    Here are some of my experiences that will help your business successfully: ✨ GoHighLevel expert for automation ✨ Customer Service Representative for Hotel Reservation campaign ✨ Supported C-Level Executives ✨ Project Administrator, the point of contact between the company and client to run the project (skills to include: email and calendar management) ✨ Over 3 years of experience as Project admin for internal auditing firm ✨ Organize and track of files received ✨ Prepares agenda for the meeting ✨ Prepares documentations to support the project ✨ Pull up supports in different CRM and other client shared folder. ✨ Customer Service Support (email, phone and chat) ✨ Process of online orders, refund and return products ✨ Receives inbound calls for the order processing campaigns ✨ Product listing in an e-Commerce platform ✨Active Directory Admin, manage, update and able/disable user's account ✨Monitoring servers for NOC ✨Service Desk, manage traffic of tickets from the project-based tools (creates and resolves IT tickets) ✨Make an outbound calls to survey the dispatched IT person in the field ✨Appointment setter, to book an appointment of a patient to their healthcare personnel ✨A trainer for newly hired individual for the campaign ✨ ✔NetSuite ✔Sharepoint ✔SalesForce ✔Microsoft365 ✔Smartsheet
    Featured Skill Email Support
    Executive Support
    Project Management Support
    QuickBooks Online
    Oracle NetSuite
    Ecommerce
    Remote Connection Support
    Data Entry
    Customer Satisfaction
    Email Communication
    Administrative Support
    Customer Service
    Phone Support
    Online Chat Support
  • $8 hourly
    • 5.0/5
    • (8 jobs)
    I have a Doctorate Degree in Education, major in Education Management. I have been in the teaching industry for 20 years now. I am an adviser of a school paper and had been joining different competitions with regards to news, headline, sports writing and copy reading. While keeping my best in fulfilling my responsibilities as an educator, I am also working as a customer service representative in a TELCO industry. I have been with them for a couple of years now. Keeping these two jobs at the same time has made me fully equipped and skillful not only in education but being one of the top notched agents who could deal with customer's different concerns while meeting high scores in KPI. I am self-oriented, purpose driven and I hope to be a part of a great team in which I could share my passion with.
    Featured Skill Email Support
    Lead Generation
    Sales
    Scheduling
    Academic Editing
    Virtual Assistance
    Customer Service
    Data Entry
    Administrative Support
    Appointment Setting
    Content Editing
    Academic Writing
    Online Chat Support
    Inbound Inquiry
    English
  • $8 hourly
    • 4.5/5
    • (15 jobs)
    Hi there! I'm Arienne, I am an Experienced E-commerce Specialist with a proven track record in FBA purchasing and pricing analysis, FBM store management, and top-notch customer support. As a dynamic multitasker and detail-oriented individual, I excel in optimizing purchasing processes, implementing strategic pricing, and ensuring seamless store operations. My diverse skill set also includes effective Email Customer Support and Personal Assistance. Strengths and Skills: 1. FBA Expertise: Proven proficiency in FBA analysis, optimizing purchasing strategies, and strategic pricing to maximize profits. 2. Store Management: Successful track record in overseeing FBM dropshipping and 2-step dropshipping operations, ensuring smooth and efficient store functionality. 3. Customer Support Excellence: Strong background in providing exceptional email customer support, ensuring high customer satisfaction and retention. 4. Multitasking and Detail-Oriented: Adept at managing multiple tasks efficiently while maintaining a keen eye for detail to ensure accuracy and quality. 5. Personal Assistance: Experience in providing reliable and effective personal assistance, demonstrating a high level of organizational and time-management skills.
    Featured Skill Email Support
    Shopify
    Administrative Support
    Dropshipping
    Google Workspace
    Inventory Management
    Management Skills
    Order Fulfillment
    Amazon Seller Central
    Product Research
    Customer Support
    Microsoft Excel
    Customer Service
  • $12 hourly
    • 0.0/5
    • (0 jobs)
    Hi, I'm Angela. I am a reliable and hardworking professional with over 15 years of experience in customer service, sales, and marketing, I bring a unique perspective to delivering exceptional e-commerce experiences while driving growth and customer loyalty. I enjoy working with e-commerce because it’s a space where I am involved in strategies that directly contribute to growth. My background in customer service, sales, and marketing has allowed me to not only support customers but also help businesses optimize their processes and drive revenue. E-commerce offers the perfect platform to combine these skills. I can help you with: - Upsell and cross-sell to drive revenue without sacrificing customers' trust and loyalty. - Resolving customers' concerns efficiently and effectively. - Customer Support - Technical Support - Managing reviews and your brand reputation - Helping inquiries turn into sales - Turning one-time buyers into repeat customers - Converting repeat customers into brand advocates - And more..(lets discuss in our chat) I love to work with business owners who prioritize their customers/clients' interests and long-term customer-business relationships and value transparency, excellence, quality, results-driven work, and growth. I excel in being both a single contributor and a team player who adapts easily to the challenges of a growing business. I learn quickly and can work independently with minimal supervision when needed. If this resonates with you, let's connect! CRM/Tools: Salesforce NICE Reamaze Intercom 365 Microsoft Dynamics Apollo RingCentral FrontSpin Experience working in a metrics-driven call enter: CSAT AHT QA FCR NPS No. of Tickets/cases closed Sales quota Number of leads Occurrence rate Other tools: Google Docs sheet, Hangouts Gmail suite/Workspace Trello Slack Zoom Loom Skype Asana Discord Jira LinkedIn Sales Navigator Meta Business Suite Social Media Platforms eComm platform (local) Calendly Canva Later Hootsuite DropBox Microsoft Office App LastPass And more.. Let's have a quick chat and exchange insights.
    Featured Skill Email Support
    Social Media Replies
    Ecommerce Support
    Customer Service
    Customer Support
    Customer Satisfaction
    Virtual Assistance
    Branding
    Social Customer Service
    Ecommerce
    Social Media Content Creation
    Facebook Marketing
    Customer Relationship Management
    Customer Retention
    Online Chat Support
  • $5 hourly
    • 5.0/5
    • (1 job)
    Administrative Assistant with over 21 years of professional experience; adept at working in fast-paced environments demanding strong organizational, leadership and interpersonal skills. Committed to exceptional customer service and driven by challenges. Detail-oriented and resourceful in spearheading, organizing and completing projects; ability to multitask effectively. Proficient in MS Office and Oracle.
    Featured Skill Email Support
    Microsoft Excel
    Typing
    File Management
    Sales Copywriting
    Email Copywriting
    Copy Editing
    Microsoft Office
    Copywriting
    Data Entry
    Administrative Support
    PDF Conversion
  • $5 hourly
    • 0.0/5
    • (2 jobs)
    Objectives: * To give me opportunity to gain more knowledge and techniques with respect, loyalty and integrity in accordance with the rules and regulations. * To serve competently where I can be an instrument for the betterment and to utilize my skills and abilities. * To contribute and perform job efficiently.
    Featured Skill Email Support
    Forex Trading
    Bank Reconciliation
    Cash Flow Analysis
    Administrative Support
    Microsoft Word
    Data Entry
    Online Chat Support
    Computer
    Clerical Skills
    Accounting Basics
    Data Logistics
    Logistics Coordination
    SAP
    Microsoft Excel
  • $8 hourly
    • 4.3/5
    • (4 jobs)
    I help Property Owners focus on growing their business by taking over time-consuming administrative tasks. I provide comprehensive support in maintenance coordination, work order ticketing, invoicing, tenant onboarding, email management, and file organization, ensuring seamless operations without them having to spend hours on these tasks.
    Featured Skill Email Support
    Phone Support
    Customer Support
    Customer Service
    Google Workspace
    Microsoft Office
    File Management
    Administrative Support
    Maximo Asset Management
    AppFolio
    Buildium
    CRM Software
    Task Coordination
    Maintenance Management
    Property Management
  • $7 hourly
    • 0.0/5
    • (1 job)
    Are you seeking a customer service expert who can handle inquiries, resolve issues, and provide top-tier support? Or a cold calling professional who can confidently engage leads and turn them into paying customers? With 5+ years of experience in customer service across industries like telecommunications, fraud, billing, food delivery, and healthcare, I have mastered the art of effective communication, problem-solving, and sales persuasion. I understand what it takes to build trust, handle objections, and create positive customer experiences. ✅ What I Offer: ✔️ Customer Service Excellence: Email, chat, and phone support with a problem-solving approach ✔️ Cold Calling & Sales: Engaging potential clients, handling objections, and booking appointments ✔️ Lead Generation & Follow-ups: Reaching out to leads and nurturing them until conversion ✔️ Dispute & Fraud Resolution: Experience handling complex customer concerns ✔️ Billing & Account Support: Helping customers navigate payments and account issues ✔️ CRM & Tools Proficiency: Skilled in Salesforce, Workday, Solution Central, Excel, Google Sheets/Docs ✅ Why Work With Me? ⭐ Proven experience in multiple industries ⭐ Excellent communication skills with a persuasive and professional tone ⭐ Results-driven—I focus on increasing conversions and customer satisfaction ⭐ Quick learner & tech-savvy, adaptable to different CRM and customer service tools Let’s connect and discuss how I can help your business grow! 🚀
    Featured Skill Email Support
    Inbound Inquiry
    Outbound Sales
    Telemarketing
    B2B Lead Generation
    Cold Calling
    Sales
    Salesforce
    Product Knowledge
    Complaint Management
    Customer Service
    Fraud Detection
    Customer Support
    Online Chat Support
    Phone Support
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    ° Provide high quality professional administrative service to multiple clients. ° Use computer for various application, such us database management or work processing ° Manage calendar and schedule meeting. ° Organised and maintained online company files, invoice and digital documentation ° Performed publishing and editing tasks per blogs post as required
    Featured Skill Email Support
    Order Fulfillment
    Time Management
    Order Tracking
    Customer Support
  • $15 hourly
    • 0.0/5
    • (1 job)
    Is administrative work pulling you away from providing the best care to your patients? Let me handle those tasks so you can focus on what truly matters—your PATIENTS. I am a Registered Nurse and experienced Medical Virtual Assistant with over a decade of expertise in US healthcare administration, HIPAA compliance, and client interface. My background includes working with Bariatric Surgeons, Cardiologists, Home Health Agencies, Family Medicine Providers, Functional Medicine, Integrative provider, Naturopathic doctor and Housecall Providers. Key Expertise: ✅ Medical Administration & Virtual Assistance ✅ Front Office & Client Service Management ✅ Medication Refills & Pharmacy Prior Authorization (CoverMyMeds) ✅ IV Therapy & GLP-1 Therapy Support ✅ Weight Loss & Wellness Program Coordination ✅Fullscript and Juniper Recommendations ✅ Lab & Imaging Orders (Dutch, Genetic, Galleri, Prenuvo etc) ✅ Health Insurance: Eligibility, Benefits, Claims & Denial Management ✅ Medical Billing & Insurance Verification ✅ Patient Records Handling & Medical Records Retrieval ✅ Onboarding & Project Management ✅ Email, Phone, & Scheduling Management EMR/EHR & Healthcare Tools Proficiency: ✔ Tebra | Practice Fusion | CareCloud | Cerbo | CharmEHR | Janeapp ✔ Medicare | Medicaid | Availity | Insurance Portals I am passionate about enhancing patient experience and improving operational efficiency through reliable administrative support. I thrive in fast-paced environments, ensuring healthcare providers can deliver quality care without administrative burdens. Let's connect to explore how I can contribute to your team's success!
    Featured Skill Email Support
    Scheduling
    Order Management
    Health & Wellness
    Lab Report
    Prescription Refills
    Administrative Support
    Medical Billing & Coding
    Patient Care
    Receptionist Skills
    Office Administration
    Electronic Health Record
    Customer Support
    Data Entry
    Leadership Skills
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    I am organized and able to handle multiple inquiries, even in stressful situations. Through my experience, I have learned to efficiently solve any kind of issue that may occur. I am proactive and a real problem solver. I am not scared to take new challenges and I will always give myself a 100%. Think I’m the perfect fit for your project? Just send me a message! Thanks for reading, and I look forward to (hopefully) working with you!
    Featured Skill Email Support
    Customer Service
    Troubleshooting
    Helpdesk
    Email Template
  • $18 hourly
    • 0.0/5
    • (0 jobs)
    An HR and recruiting expert for years, A professional who has experience and expertise in the field of human resources and talent acquisition. They are familiar with the Upwork platform and have experience working remotely to help businesses find and hire the right talent. Their skills and experiences may include: -Develop and implement HR policies and procedures -Source and hire employees using Upwork -Develop job descriptions and job advertisements -Screen and interview potential employees -Negotiate employment offers and onboarding process -Monitor employee performance and provide feedback -Resolve HR-related issues and conflicts.
    Featured Skill Email Support
    Chat & Messaging Software
    Media & Entertainment
    Office Design
    Lead Generation
    Social Media Management
    Microsoft Office
    Customer Service
    HR & Business Services
    Customer Service Chatbot
    Customer Experience
    Psychology
    Sales
    Outbound Call
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