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Hire the best Email Support Freelancers in Cavite, PH

Check out Email Support Freelancers in Cavite, PH with the skills you need for your next job.
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  • $10 hourly
    • 5.0/5
    • (21 jobs)
    I have worked in a variety of business areas which includes chat support, telemarketing, technical support for DSL connections, customer service for an Australian telco, workforce management, and currently, data entry and research for an enterprise client on Upwork. Work is my priority, but I also know how to balance it with my personal life. My optimism and ability to work well with others make me a good team player. I will wait for your response to my application and promise not to disappoint.
    Featured Skill Email Support
    Social Media Management
    Report Writing
    Online Chat Support
    Mobile App Testing
    Web Testing
    Service Level Management
    Accuracy Verification
    Microsoft Word
    Data Entry
    Microsoft Excel
  • $15 hourly
    • 5.0/5
    • (13 jobs)
    Hi, I’m Judy! I’m your go-to partner for e-commerce and customer support. With over a decade of experience under my belt, I’ve worn many hats in customer service, e-commerce management, and team leadership across a variety of industries. Whether it’s mastering Shopify, delivering standout customer experiences, or leading teams to smash their goals, I’ve got you covered! Why Work with Me? ✨ E-Commerce Expertise: From running smooth operations at Greek House to optimizing workflows and ensuring every order gets fulfilled seamlessly, I’ve built systems that keep businesses thriving and customers smiling. ✨ Detail-Oriented Pro: My time at Oracle DataFox sharpened my eye for detail and data integrity. I’m big on spotting potential issues early and creating processes that work smarter, not harder. ✨ Customer-Centric Approach: Zendesk? Salesforce? Gorgias? You name it, I’ve mastered it. I love turning support tickets and emails into opportunities to build customer loyalty. My Superpowers: 💎 Shopify Savvy: Whether it’s DSers, SmartFill, Shipstation, or AliExpress, I’ll make sure your store is running like a dream, orders are fulfilled on time, and customers are thrilled. 💎 Customer Service Extraordinaire: Delivering 5-star support through any platform is my jam. I’m passionate about creating customer experiences that don’t just solve problems but build trust and loyalty. 💎 Multitasking Marvel: Admin tasks? Data entry? Lead generation? Team training? You name it, I’ll handle it, all while keeping everything running like clockwork. 💎 Tools & Platforms Pro: Shopify apps like Printful, Printify, and Gooten Collaboration tools like Slack, Zoom, and Microsoft Teams Marketplace management with eBay and more What My Clients Say: ⭐️ Consistent 5-star feedback on Upwork ⭐️ Dependable, positive, and results-driven ⭐️ A natural relationship builder who’s always in it for the long haul Let’s connect and chat about how I can help take your e-commerce game to the next level! 🚀
    Featured Skill Email Support
    Retail & Consumer Goods
    Online Chat Support
    Communication Etiquette
    Complaint Management
    Customer Satisfaction
    Ecommerce Support
    Gorgias
    Order Tracking
    Ecommerce Order Fulfillment
    Customer Support
    Zendesk
    Customer Service
    Email Communication
    Shopify
  • $8 hourly
    • 4.6/5
    • (36 jobs)
    I have been in the Customer service industry for 13 years now, 8 years in the E-commerce industry, and about 5 years in Sales/Technical Support. Through my experiences, I have learned how to assist clients effectively and to understand the purpose of their concern. I can respond to customers issues and questions in a professional and timely manner in order to maintain a high level of customer satisfaction and can work on multiple E-commerce stores.
    Featured Skill Email Support
    Customer Service
    Amazon Webstore
    Mailchimp
    Shopify Apps
    Magento
    Microsoft Power BI
    Data Entry
    Email Communication
    Freshdesk
    Zendesk
    Online Chat Support
  • $15 hourly
    • 5.0/5
    • (21 jobs)
    I have been with the BPO industry for almost 5 years then freelancing industry for 9 years. I am very equipped with knowledge and skills on how to deal with various types of customers and have provided excellent service with my clients. The projects that I handled were email handling, text and chat support, customer service concerns, photo reviewing for a lime scooter company, Instagram sales managing and customer support, social media moderating/posting, website and app's reviews, data entry and online researching, website researching, lead generations prospecting, E-commerce virtual assistant, customer support for a Meditation App and customer service assistant for an Instagram Opal business. I also have experienced being a Team Manager, leading a group consists of 8 people lead prospecting for e-commerce businesses. About the clients that I have worked with, they came from different industries like procurement, consumer, transportation, writing services, yoga/meditation apps and mostly, E-commerce. I was able to run their businesses or companies smoothly and they have been satisfied with the outcome of my work. I have also proven my employers that I can meet their deadlines ahead of time to accomplish their projects with excellent quality. The tools or websites that I have knowledge and experience are Jira, Tack, Zendesk, Freshdesk, Gorgias, Richpanel, Zoho CRM, HelpSpot, Zohomail, Webmail, Trello, Confluence, Shopify, Dropify, Monta, Recharge, Sticky.io Adobe Premier Pro, Later.com, Hootsuite, Calendly, Google Drive Apps, social media accounts like Tiktok, Facebook, Twitter and Instagram. I am also known by my clients for my strong work ethics and that I can work with minimal to no supervision and you can still count on an honest and high quality of work that I can provide. Thank you for reading up to this point and for the opportunity to work with you. I promise that once you hired me, I am bound to give my 101% of my ability to make your business or company succeed. 🔥 Why HIRE ME? ● Exceptional English communication skills (verbal and written) ● Extensive knowledge of best customer service practices ● Willingness to go above and beyond for customer satisfaction ● Built long-term relationships with clients through integrity and exceptional value Sounds like what you need? 👇1 Quick Step 1️⃣ Send me an Upwork message
    Featured Skill Email Support
    Gorgias
    Stripe
    Virtual Assistance
    Atlassian Confluence
    Social Media Management
    Adobe Premiere Pro
    Jira
    Post Scheduling
    Online Chat Support
    HootSuite
    Shopify
    Zoho CRM
    Zendesk
    Health & Wellness
  • $7 hourly
    • 5.0/5
    • (19 jobs)
    I've worked in BPO companies for 9 years and I've decided to try my opportunities outside of my comfort zone by being a freelancer. I have a solid background with data entry, transcribing audio files to text, content moderation, customer service through email and eventually, got promoted as a team leader. I always strive for excellence and ensure that all my deliverables are finished and submitted in a timely manner. I am a big fan of integrity and I believe that I don't need to get my hands dirty just to get my tasks done. I am looking forward to having long-term and stable job where I can help you build your business.
    Featured Skill Email Support
    Podcast
    Audio Editing
    Content Moderation
    Customer Service
    Audacity
    English
    Data Entry
    Error Detection
    Online Chat Support
  • $5 hourly
    • 5.0/5
    • (2 jobs)
    ʏᴏᴜʀ ᴀ+ ᴄᴜꜱᴛᴏᴍᴇʀ ꜱᴜᴘᴘᴏʀᴛ ꜱᴘᴇᴄɪᴀʟɪꜱᴛ!!! 👨‍💻ᴄᴏꜱᴛ-ᴇꜰꜰᴇᴄᴛɪᴠᴇ & ᴛᴇᴄʜ-ꜱᴀᴠᴠʏ ⚡ʜɪɢʜ ꜱᴘᴇᴇᴅ ɪɴᴛᴇʀɴᴇᴛ & ᴇQᴜɪᴘᴍᴇɴᴛ 🛡️ᴅᴀᴛᴀ ꜱᴇᴄᴜʀɪᴛʏ ᴀɴᴅ ᴘʀɪᴠᴀᴄʏ ʜᴇʀᴇ'ꜱ ᴍʏ ʙᴀᴄᴋɢʀᴏᴜɴᴅ ᴀɴᴅ ʟᴇᴀʀɴ ʜᴏᴡ ɪ ᴄᴀɴ ʜᴇʟᴘ ʏᴏᴜ 🔥2 ʏᴇᴀʀꜱ ᴏꜰ ᴇxᴘᴇʀɪᴇɴᴄᴇ ᴀꜱ ᴀ ꜱᴜᴘᴇʀᴠɪꜱᴏʀ (ꜱᴀᴀꜱ ᴇ-ᴄᴏᴍᴍᴇʀᴄᴇ - ꜱᴜᴘᴘᴏʀᴛ ᴛᴇᴀᴍ) 🔥6 ʏᴇᴀʀꜱ ᴏꜰ ᴄᴜꜱᴛᴏᴍᴇʀ ꜱᴇʀᴠɪᴄᴇ ᴇxᴘᴇʀɪᴇɴᴄᴇ ᴛᴏᴏʟꜱ ɪ ʜᴀᴠᴇ ᴜꜱᴇᴅ ᴛᴏ ᴀꜱꜱɪꜱᴛ ᴍʏ ᴄᴜꜱᴛᴏᴍᴇʀꜱ: -👥ꜱʟᴀᴄᴋ -✉️ꜰʀᴏɴᴛ -🤖ᴄʟᴀᴜᴅᴇ ᴀɪ -🤖ᴄʜᴀᴛɢᴘᴛ -👨‍🔧ʟɪɴᴇᴀʀ -💲ꜱᴛʀɪᴘᴇ -💲ᴘᴀʏᴘᴀʟ -📞ʀɪɴɢ ᴄᴇɴᴛʀᴀʟ -👨‍🔧ᴍᴏɴᴅᴀʏ ᴍᴏʀᴇ ᴛᴏᴏʟꜱ: -*️⃣ʀᴇᴛᴏᴏʟ -👥ᴍɪᴄʀᴏꜱᴏꜰᴛ ᴛᴇᴀᴍꜱ -📋ᴍɪᴄʀᴏꜱᴏꜰᴛ ᴘʟᴀɴɴᴇʀ -✉️ᴏᴜᴛʟᴏᴏᴋ -🎦ʟᴏᴏᴍ (ꜰᴏʀ ᴠɪᴅᴇᴏ ʀᴇᴄᴏʀᴅᴇᴅ ɪɴꜱᴛʀᴜᴄᴛɪᴏɴꜱ) -🤝ɢᴏᴏɢʟᴇ ᴍᴇᴇᴛɪɴɢ/ᴍɪᴄʀᴏꜱᴏꜰᴛ ᴛᴇᴀᴍꜱ ʀᴏᴏᴍꜱ -📘ɢᴏᴏɢʟᴇ ᴅᴏᴄꜱ/ᴍɪᴄʀᴏꜱᴏꜰᴛ ᴡᴏʀᴅ -📗ɢᴏᴏɢʟᴇ ꜱʜᴇᴇᴛꜱ/ᴍɪᴄʀᴏꜱᴏꜰᴛ ᴇxᴄᴇʟ -📞ᴅɪꜱᴄᴏʀᴅ -🧑‍🤝‍🧑ɪɴᴅᴇᴇᴅ ʟᴏᴏᴋɪɴɢ ꜰᴏʀ ʏᴏᴜʀ ʀɪɢʜᴛ-ʜᴀɴᴅ ᴘᴇʀꜱᴏɴ ᴛʜᴀᴛ ᴡɪʟʟ ᴘʀᴏᴠɪᴅᴇ ʏᴏᴜ ᴇꜱꜱᴇɴᴛɪᴀʟ ꜱᴜᴘᴘᴏʀᴛ, ᴀɴᴅ ʜᴇʟᴘ ʏᴏᴜ ɴᴀᴠɪɢᴀᴛᴇ ꜱᴜᴄᴄᴇꜱꜱ? ᴡɪᴛʜ ᴍʏ ʏᴇᴀʀꜱ ᴏꜰ ᴇxᴘᴇʀɪᴇɴᴄᴇ ɪɴ ᴄᴜꜱᴛᴏᴍᴇʀ ꜱᴇʀᴠɪᴄᴇ ᴀɴᴅ ᴄᴜꜱᴛᴏᴍᴇʀ ꜱᴜᴘᴘᴏʀᴛ ᴊᴏʙ ʀᴏʟᴇꜱ. ʏᴏᴜ ᴏɴʟʏ ɴᴇᴇᴅ ᴛᴏ ᴛʀᴀɪɴ ᴀɴᴅ ɢᴜɪᴅᴇ ᴍᴇ ᴡɪᴛʜ ᴍɪɴɪᴍᴜᴍ ᴀᴛᴛᴇɴᴛɪᴏɴ. ᴍʏ ʟᴀꜱᴛ ᴇᴍᴘʟᴏʏᴇʀ ᴛʀᴜꜱᴛꜱ ᴍᴇ ꜱᴏ ᴍᴜᴄʜ ᴛʜᴀᴛ ʜᴇ ᴅᴇᴄɪᴅᴇᴅ ᴛᴏ ᴡᴏʀᴋ ᴡɪᴛʜ ᴍᴇ ꜰᴏʀ ꜰᴏᴜʀ ʏᴇᴀʀꜱ ꜱᴛʀᴀɪɢʜᴛ. ᴡᴇ ᴄᴀɴ ʙᴇ ʟɪᴋᴇ ᴛʜɪꜱ, ᴘᴀʀᴛɴᴇʀꜱ ꜰᴏʀ ʏᴇᴀʀꜱ ᴛᴏ ᴄᴏᴍᴇ. 🔥ᴀɴꜱᴡᴇʀ ɪɴᴄᴏᴍɪɴɢ ᴄᴀʟʟꜱ, ᴇᴍᴀɪʟꜱ, ᴄʜᴀᴛ ᴍᴇꜱꜱᴀɢᴇꜱ, ᴀɴᴅ ꜱᴏᴄɪᴀʟ ᴍᴇᴅɪᴀ ᴍᴇꜱꜱᴀɢᴇꜱ ꜰʀᴏᴍ ᴄᴜꜱᴛᴏᴍᴇʀꜱ. ᴘʀᴏᴠɪᴅᴇ ᴇxᴄᴇʟʟᴇɴᴛ ᴄᴜꜱᴛᴏᴍᴇʀ ꜱᴇʀᴠɪᴄᴇ ᴀɴᴅ ᴄᴏᴍᴍᴜɴɪᴄᴀᴛɪᴏɴ. 🔥ʟɪꜱᴛᴇɴ ᴛᴏ ᴄᴜꜱᴛᴏᴍᴇʀ Qᴜᴇꜱᴛɪᴏɴꜱ, ᴄᴏɴᴄᴇʀɴꜱ, ᴀɴᴅ ᴄᴏᴍᴘʟᴀɪɴᴛꜱ. ꜱʜᴏᴡ ᴇᴍᴘᴀᴛʜʏ ᴀɴᴅ ꜰᴜʟʟʏ ᴜɴᴅᴇʀꜱᴛᴀɴᴅ ᴛʜᴇ ɪꜱꜱᴜᴇ. 🔥ᴛʀᴏᴜʙʟᴇꜱʜᴏᴏᴛ ᴘʀᴏʙʟᴇᴍꜱ ᴡɪᴛʜ ᴘʀᴏᴅᴜᴄᴛꜱ ᴏʀ ꜱᴇʀᴠɪᴄᴇꜱ ᴀɴᴅ ᴘʀᴏᴠɪᴅᴇ ꜱᴏʟᴜᴛɪᴏɴꜱ. ᴡᴀʟᴋ ᴄᴜꜱᴛᴏᴍᴇʀꜱ ᴛʜʀᴏᴜɢʜ ꜱᴛᴇᴘ-ʙʏ-ꜱᴛᴇᴘ ɪɴꜱᴛʀᴜᴄᴛɪᴏɴꜱ ɪꜰ ɴᴇᴇᴅᴇᴅ. 🔥ɪɴᴠᴇꜱᴛɪɢᴀᴛᴇ ɪꜱꜱᴜᴇꜱ ʙʏ ɢᴀᴛʜᴇʀɪɴɢ ɪɴꜰᴏʀᴍᴀᴛɪᴏɴ ꜰʀᴏᴍ ᴠᴀʀɪᴏᴜꜱ ɪɴᴛᴇʀɴᴀʟ ꜱʏꜱᴛᴇᴍꜱ ᴀɴᴅ ᴅᴇᴘᴀʀᴛᴍᴇɴᴛꜱ. ꜰᴏʟʟᴏᴡ ᴜᴘ ᴡɪᴛʜ ᴄᴜꜱᴛᴏᴍᴇʀꜱ ᴡɪᴛʜ ꜱᴛᴀᴛᴜꜱ ᴜᴘᴅᴀᴛᴇꜱ ᴏʀ ꜱᴏʟᴜᴛɪᴏɴꜱ. 🔥ʟᴏɢ ᴀɴᴅ ᴛʀᴀᴄᴋ ᴄᴜꜱᴛᴏᴍᴇʀ ɪɴᴛᴇʀᴀᴄᴛɪᴏɴꜱ ᴜꜱɪɴɢ ᴄʀᴍ ꜱᴏꜰᴛᴡᴀʀᴇ. ᴅᴏᴄᴜᴍᴇɴᴛ ᴅᴇᴛᴀɪʟꜱ ᴏꜰ ɪꜱꜱᴜᴇꜱ, ꜱᴏʟᴜᴛɪᴏɴꜱ, ᴀɴᴅ ꜰᴏʟʟᴏᴡ-ᴜᴘꜱ. 🔥ᴘʀᴏᴄᴇꜱꜱ ᴏʀᴅᴇʀꜱ, ᴄᴀɴᴄᴇʟʟᴀᴛɪᴏɴꜱ, ᴀɴᴅ ᴏᴛʜᴇʀ ꜱɪᴍᴘʟᴇ ᴛʀᴀɴꜱᴀᴄᴛɪᴏɴꜱ. 🔥ᴇꜱᴄᴀʟᴀᴛᴇ ᴄᴏᴍᴘʟᴇx ᴛᴇᴄʜɴɪᴄᴀʟ ɪꜱꜱᴜᴇꜱ ᴛᴏ ꜱᴘᴇᴄɪᴀʟɪᴢᴇᴅ ᴀɢᴇɴᴛꜱ ᴏʀ ᴍᴀɴᴀɢᴇᴍᴇɴᴛ ᴡʜᴇɴ ɴᴇᴇᴅᴇᴅ. 🔥ꜱᴜɢɢᴇꜱᴛ ꜰᴇᴇᴅʙᴀᴄᴋ ᴛᴏ ɪᴍᴘʀᴏᴠᴇ ᴘʀᴏᴅᴜᴄᴛꜱ, ꜱᴇʀᴠɪᴄᴇꜱ, ᴀɴᴅ ᴘʀᴏᴄᴇꜱꜱᴇꜱ ʙᴀꜱᴇᴅ ᴏɴ ᴄᴜꜱᴛᴏᴍᴇʀ ɪɴᴛᴇʀᴀᴄᴛɪᴏɴꜱ. 🔥ᴄʀᴇᴀᴛᴇ ꜰᴀQꜱ, ᴋɴᴏᴡʟᴇᴅɢᴇ ʙᴀꜱᴇ ᴀʀᴛɪᴄʟᴇꜱ, ꜱᴄʀɪᴘᴛꜱ, ᴀɴᴅ ᴏᴛʜᴇʀ ᴄᴏɴᴛᴇɴᴛ ᴛᴏ ᴀꜱꜱɪꜱᴛ ᴏᴛʜᴇʀ ᴀɢᴇɴᴛꜱ ᴀɴᴅ ᴄᴜꜱᴛᴏᴍᴇʀꜱ. 🔥ᴘᴀʀᴛɪᴄɪᴘᴀᴛᴇ ɪɴ ᴏɴɢᴏɪɴɢ ᴘʀᴏᴅᴜᴄᴛ ᴀɴᴅ ᴄᴜꜱᴛᴏᴍᴇʀ ꜱᴇʀᴠɪᴄᴇ ᴛʀᴀɪɴɪɴɢ ᴛᴏ ᴇxᴘᴀɴᴅ ᴋɴᴏᴡʟᴇᴅɢᴇ. ꜰᴇᴇʟ ꜰʀᴇᴇ ᴛᴏ ᴍᴇꜱꜱᴀɢᴇ ᴍᴇ ꜱᴏ ᴛʜᴀᴛ ᴡᴇ ᴄᴀɴ ʜᴀᴠᴇ ᴀ ᴅɪꜱᴄᴏᴠᴇʀʏ ᴀ ᴄʜᴀᴛ.
    Featured Skill Email Support
    AI Chatbot
    Customer Engagement
    Technical Support
    Customer Satisfaction
    Customer Onboarding
    Customer Support
    Customer Care
    Customer Service
    Online Chat Support
    Canva
    ChatGPT
    CRM Software
    SaaS
    Ecommerce
  • $10 hourly
    • 4.4/5
    • (12 jobs)
    I am Cyndi, an experienced Customer Service Representative for nine years (Chat, Email, and Phone Support) enthusiastic about my work. I've worked with clients professionally from various businesses for over nine years. I am dedicated, hard-working, fast learner, loyal, has good interpersonal skills, and strategic thinker with a positive attitude, initiative, able to work in a fast-paced environment. I also can multi-task, adapt to change, and achieve results with accuracy. Can work both independently and as a team member. I strive in a positive workplace, but I can also work under pressure. -✅📞Customer Care -✅💻Email, Phone and Chat Support -✅📊Data Entry -✅🌐Online Research -✅60 WPM with 99% accuracy Applications and Tools, websites I use: Google Sheets Google Docs MS Offices, Outlook, Front, Gmail, DragonFish Juniper, VoIP phone/Software - Avaya. Amazon,eBay, Alibaba, Etsy, Curtsy, Slack, Shopify, Zendesk, Tidio Facebook, Instagram, Pinterest. Linkedin, Twitter. If you are interested, I am just one invitation away!
    Featured Skill Email Support
    Customer Experience
    Email Communication
    Product Knowledge
    Customer Engagement
    Administrative Support
    Customer Retention
    Customer Support
    Customer Service
    Social Customer Service
    Data Entry
    Customer Satisfaction
    Order Tracking
    Online Chat Support
    Inbound Inquiry
  • $35 hourly
    • 4.9/5
    • (19 jobs)
    "Teamwork is the ability to work together towards a common vision. It is the fuel that allows common people to attain uncommon results." - Andrew Carnegie Hello there! My name is Erick. I am a passionate IT professional since 2010 with experience in providing customer and technical support to different Fortune 500 US-based companies. These companies include (Dell Computers, Coca-Cola IT Helpdesk, Sport Clips- Salon Ultimate and a few MSP companies). I've worked as a Senior Remote Desktop/Network Engineer for several MSP companies based in the US, Canada and Australia. Qualification Highlights: Datto Certified Practitioner in RMM Datto Certified Practitioner in Autotask PSA Datto Certified Deployment Specialist in Continuity Datto Certified Deployment Specialist in RMM Datto Certified Practitioner in Networking ConnectWise Manage 101 User Connectwise Automate 101 User Connectwise Control 101 User IT Glue Certified Professional: User Level 1 Threatlocker Ringfencing CyberHero CompTIA A+ ITIL V3 Certified Lean Six Sigma Yellow Belt MS 900 Certified Since I started working as an IT professional, I have gained IT knowledge in: Ticketing system: - Datto AutoTask PSA - Halo PSA - Connectwise Manage - Syncro MSP - Atera MSP - Jira - RepairShopR - Freshdesk - Zoho Desk - Zendesk - ServiceNow - Siebel / Dellserv RMM: - Syncro MSP - Atera MSP - NinjaOne RMM - Datto RMM - Connectwise Screenconnect - Solarwinds RMM - LogMeIn Central Remote Control software: - Splashtop - LogMeIn - Anydesk - GoToAssist - BOMGAR - TeamViewer - Solarwinds N-Able MSP Anywhere KB Management System: - IT Glue - Hudu - Service Now KB - Jira Confluence - Atera KB - Syncro KB Phone System: 3DUC 3CX SASBOSS ACCESS4 Password Manager: Password Boss Bitwarden NordPass Keeper Bitwarden Lastpass 1Password MDM: O365 Admin Microsoft Azure AD Microsoft Entra Microsoft Intune Windows 365 CIPP Email Data Backup: Dropsuite Datto Backupify Acronis Cyber Protect Clous Backup N-AbleCive Data Protection Veeam Backup for O365 Avanan Email Security Service: Cofence Mail Protector Proofpoint GraphUs Ironscales Cydef Mailguard MDR/EDR/XDR platform: Todyl EDR Datto EDR Rocket Cyber SAAS alerts Huntress Augmentt Cloud Controlled Networking: Cisco Meraki Microsoft Intune Privatise VPN Tailscale Backup Solutions: - Acronis Cloud Backup - Veeam - FABS Backup - N-Able Backup Console - Carbonite - Box / Dropbox - OneDrive - Shadow Protect - Nakivo Backup AV, Firewall, and anti-spam: -Threatlocker - Autoelevate - Sonicwall - Fortinet - ESET - Sophos - Malwarebytes - Todyl - Webroot - Sentinel One - Galactic Scan File-Sharing: - One Drive - Dropbox - Sharepoint - Google Drive / Drive Filestream Database Servers: - Microsoft SQL Server 2019 - Microsoft SQL Server 2008 My troubleshooting skills are but are not limited to: - Windows / Mac basic and advanced troubleshooting - Gsuite administration / Migration - Zoom administration / Migration - O365 administration / Migration - Microsoft Entra administration - Windows 365 Administration - Microsoft Intune Management - VM administration - Online/Cloud Backup Management (Acronis) - Image Backup (Veaam) - Synology NAS backups administration - QNAP NAS backups administration - Unifi/Ubiquiti device administration - Active Directory Management - Server Administration - Patch Management - Virus monitoring and removal - Advanced Windows and Mac Hardware troubleshooting and maintenance - Multi-function Printer setup and troubleshooting - Software installation and compatibility troubleshooting - File or folder permission management - Basic Network Troubleshooting - Firewall /Router Setup - Port forwarding, Wireless configuration, MAC filtering, Firewall - Password Manager administration - MFA administration
    Featured Skill Email Support
    Server Administration
    Managed Services
    Network Engineering
    macOS
    System Administration
    IT Management
    Mac OS X Administration
    Remote IT Management
    IT Support
    Helpdesk
    Customer Support
    Desktop Support
    Technical Support
    Phone Support
  • $20 hourly
    • 4.7/5
    • (34 jobs)
    If you're a business owner looking to maximize your time and productivity, I can definitely help you! Having completed an intensive Virtual Assistant training, I have the skills and availability to complete your required tasks in a timely and conscientious manner. I provide high-quality services in the following:  Database Management (Blackbaud, Salesforce, Top Producer, ZOHO) eComerce Operation (Shopify) eCommerce Customer Service (Gorgias)  Project Management (Asana, Trello, ClickUp)  Email Handling/Management (Gmail, Outlook, Mailchimp)  Email Outreach  Lead Generation  Social Media Management  WordPress Management (Blog posting, Editing)  Podcast Posting (Libsyn) Helping you meet your business goals is my top priority. I am available to work 40 hours a week. If you need professional assistance, please contact me. I look forward to working with you!
    Featured Skill Email Support
    Social Media Management
    Content Creation
    Podcast
    Project Management
    Administrative Support
    Ecommerce Support
    Virtual Assistance
    Customer Service
    Shopify
    Customer Support
    Gorgias
    Order Management
    Order Processing
    Order Fulfillment
  • $10 hourly
    • 4.9/5
    • (11 jobs)
    Thank you for checking out my profile, here is a quick overview of my experience, skills and strengths: I have over two decades of immersed experience in the dynamic landscape of the Customer Service industry, I am a seasoned professional with a proven record of excellence. As a self-starter, I take pride in my ability to navigate the intricacies of this field with great attention to detail and efficiency, ensuring not only the timely completion of tasks but also the delivery of high-quality work. Throughout my career, I have honed my skills in meeting client deadlines, a testament to my commitment to exceeding expectations. I thrive in environments that require adaptability, leveraging my capacity to learn quickly and seamlessly integrate new knowledge into my skill set. This ability to adapt and evolve has been a cornerstone of my success, allowing me to consistently reach for higher personal and professional standards. One of my distinguishing characteristics is my dedication to setting and achieving ambitious goals. I continually challenge myself to elevate the standards by which I operate, always striving to surpass the expectations of both my employer and the customers I serve. This commitment to excellence has not only been a driving force behind my success but has also fostered a reputation for reliability and competence in the realm of Customer Service. In summary, my extensive experience, self-driven nature, attention to detail, adaptability, and commitment to surpassing expectations collectively define my profile in the Customer Service arena. I am poised to bring a wealth of knowledge and a results-driven mindset to any team, consistently contributing to the achievement of organizational goals and the enhancement of customer satisfaction.
    Featured Skill Email Support
    Communication Etiquette
    Customer Support
    Social Customer Service
    Lead Generation
    Data Entry
    Customer Service
    Microsoft Office
    Google Docs
    Phone Communication
    Product Knowledge
    Phone Support
    Online Chat Support
  • $15 hourly
    • 4.8/5
    • (17 jobs)
    💎 10 solid years of experience. 💎Worked with Customer Service, Admin/Email Support, Billing, Collections, and Accounts Receivable for Logistics, Financial, Telecommunications, Tier 1 Technical Support, and Sales/Lead Generator for Credit Repair. 💎Can handle both inbound and outbound calls. 💎Chat and Tech Support Representative. 💎Been assigned to various lines of business such as Collections, AR, Chat Support, Tech Support, Billing, Customer Service, and Lead Generator. 💎Go High-Level 💎Social Media Management 💎Blog / Content Writing 💎Basic Creatives for Content 💎Basic SEO 💎Keyword Research Tools familiar with: 🎯 Zendesk 🎯 Hubspot 🎯 Yaypay 🎯 Gorgias 🎯 Manychat 🎯 Salesforce 🎯 Netsuite 🎯 Xero 🎯 Jira 🎯 Talkdesk 🎯 Ring Central 🎯 Google Voice 🎯 Asana 🎯 Slack 🎯 Trello 🎯 Shopify 🎯 Google Workspace 🎯 Microsoft Office ✧ Canva (Graphics) ✧ CapCut ✧ MetaBusiness ✧ ChatGPT ✧ Google Search Console ✧ Go High Level
    Featured Skill Email Support
    Content Writing
    On-Page SEO
    Off-Page SEO
    Canva
    Social Media Management
    Asana
    Oracle NetSuite
    Salesforce
    Gorgias
    Shopify
    Accounts Receivable
    Invoicing
    Administrative Support
    Zendesk
  • $25 hourly
    • 5.0/5
    • (6 jobs)
    Hello! I am General VA for almost 4 years. I have work experience in Collections Calls, Emails, Invoicing, Appointment Setting, Scheduling and Customer Service Support working with various clients. As a VA I can say that it helped me a lot to better my skill set. I am passionate about all of the work that I do and embrace the skills of being goal-oriented, responsible, organized, communicative and helps maintaining close accords with clients and manages my time evenly yet still shows a positive character. Skills I offer: ✅Customer Service: Live chat, Email and Phone call support ✅Administrative Work ✅Email Management ✅Schedule Appointment ✅Data Research ✅ Customer Support Handling inquiries Resolving customer issues Maintaining customer relationships If you think that I am fit for the job? I am only one click away! I am looking forward to working with you soon!
    Featured Skill Email Support
    Invoicing
    Appointment Setting
    Product Knowledge
    Telemarketing
    Sales
    Customer Support
    Outbound Sales
    B2B Marketing
    Communication Etiquette
    Cold Calling
    Interpersonal Skills
    HubSpot
    Zendesk
    Order Tracking
  • $70 hourly
    • 0.0/5
    • (0 jobs)
    In one of my previous roles, I was responsible for managing two teams, customer service team and style team and establishing an office in the Philippines. This project required a high level of attention to detail, as it involved coordinating with executives and operations leaders, while ensuring all steps followed company guidelines. To avoid missing any important details, I adopted a structured approach. First, I created a comprehensive project timeline that outlined each phase of the campaign and the specific tasks involved. I utilized project management software to track progress and assign responsibilities, which helped keep everyone accountable and on schedule. Next, I developed checklists for each deliverable, including key elements that needed to be reviewed, such as trackers, KPIs, policies, office culture, trust, and compliance with regulations. Before finalizing any steps, I conducted thorough reviews, cross-referencing them against the initial project brief to ensure accuracy and alignment with our goals. To verify the accuracy of my work, I held regular check-in meetings with my team, encouraging open communication and feedback. I also implemented a peer review system where two team members would review each piece of content before it was executed. This provided an additional layer of scrutiny and helped identify any oversights.
    Featured Skill Email Support
    Content Writing
    Leadership Skills
    Website Content
    Customer Support Plugin
  • $10 hourly
    • 5.0/5
    • (18 jobs)
    Welcome clients! I am presenting good and harmonious deals and work relationships! *Skills and Experiences with E-commerce applications and tools: Zendesk, Shopify, HelpDesk, LiveChat, ReCharge, Jira, Intercom, QuickSIght, Desk, FreshDesk, SnapEngage, AirTable, ReCurly, eDesk, Bold Subscription, Canva, ConvertKit Fraud Management: Stripe /PayPal, AfterPay Social Media Management: Content and creatives scouting via Insense Influencer Outreach, Affiliate Management, Outreach Specialist * Brands worked: SkinnyMint, BodyBoss, Conceive Plus, Quizlet, Coco and Eve, Sand and Sky, ALLKME, eb5, KeraFiber, Style Theory, Stone Stream, Mineral Stream, Nature Baby Organics *B2C/ D2C : Amazon, Shopee, Lazada * Social Media: Insense- UGC Coordinator / Influencer Outreach * Exposure to Fulfillments, Operations and Shipping, CIN7, ShipStation, ShipHero, Shippit, Shipmonk, ShipFusion, Shipwire, Byrd, and Capacity *Virtual Medical Assistant with knowledge in eClinicals, and a background in HIPAA. *Registered Nurse ( Philippines) *I am very efficient and diligent. Can learn fast with minimal supervision. I can succeed if we set our goals and strive for them 101%.
    Featured Skill Email Support
    Customer Service
    Ticketing System
    Customer Support
    Management Skills
    In-App Subscription
    Multitasking
    Social Media Website
    Answered Ticket
    Zendesk
    Online Chat Support
    Order Processing
  • $10 hourly
    • 4.6/5
    • (5 jobs)
    I am a professional Customer Service Representative with over 8 years of experience in handling international clients. My unique experience originated from my years of providing excellent customer support, creative problem-solving skills, and building customer loyalty.
    Featured Skill Email Support
    Slack
    Google Docs
    Customer Service
    Zendesk
    Online Chat Support
    Freshdesk
  • $10 hourly
    • 5.0/5
    • (2 jobs)
    Detail-oriented and results-driven finance and customer service professional with extensive experience in accounts receivable/payable, and customer support. Skilled in financial reconciliation, payroll processing, and administrative support. A dedicated team player with a strong work ethic and the ability to adapt to dynamic business needs.
    Featured Skill Email Support
    Debt Collection
    Payment Processing
    Google Sheets
    Zendesk
    Microsoft Office
    Administrative Support
    Xero
    Data Entry
    Google Docs
    Google
    Light Bookkeeping
    Accounts Payable
    Accounts Receivable
  • $7 hourly
    • 5.0/5
    • (9 jobs)
    I am a very hardworking online IT literate, Customer service oriented, and task finisher guy. Give me a job and rest assured that you will get even more than what you paid for. I am an experienced customer service advocate who dealt with various issues and concerns from customers. I, myself is a self made entrepreneur who runs my own computer rental business, understands the value of prompt assistance and service collaborations. Rest assured that all tasks will be given with the highest priority on time and quality.I believe that business relies with good service and customer satisfaction since we need to keep them closer and provide more than their expectations. That same goes with any clients i will work for.
    Featured Skill Email Support
    Multitasking
    Amazon Seller Central
    Forum Moderation
    Customer Support
    Facebook Marketplace
    Customer Service
    Order Tracking
    Zendesk
    Freshdesk
    Data Entry
    Social Media Management
  • $10 hourly
    • 4.9/5
    • (8 jobs)
    I am an experienced Customer Service Representative, Technical Support Representative, Research Analyst and Virtual Assistant. I served as the President of the English club during my senior year of high school. I am a graduate of Bachelor of Science in Tourism. I worked for 5+ years in the Call Center Industry as a CSR and TSR. I also worked as a Travel Agent/Sales Rep for a Travel Agency. I started working from home and taking Online projects as a VA on 2016. I worked as a Recruitment Officer for a year on 2016. And as a Marketing Coordinator since March 2018-Present.
    Featured Skill Email Support
    Communications
    Microsoft Excel
    Search Engine Optimization
    Email Communication
    Scheduling
    Time Management
    Email Marketing
    Customer Support
  • $20 hourly
    • 5.0/5
    • (10 jobs)
    I have been with the BPO industry for more than a decade now. I can say that I'm one of the top performers in my line of work. I always want to try something new as I want to learn more about many things and I always make sure that I contributed something to help the company grow.
    Featured Skill Email Support
    Customer Service
    Critical Thinking Skills
    Multitasking
    Email Etiquette
    Customer Satisfaction
    Shopify
    Email Communication
    Administrative Support
    Zendesk
    Customer Support
    Online Chat Support
    English
    Freshdesk
  • $5 hourly
    • 4.9/5
    • (8 jobs)
    My organized, positive attitude, resourcefulness, and flexibility make me a great candidate for any job post. I take ownership of tasks quickly, can work independently, am keen on details, and can take delegations. I am a seasoned Customer Service Specialist who has honed my skills and knowledge as time passes by. I am a Supervisor, Email and Chat Support, and Product Return Handler for a Pet Merchandise. I was a Customer Support Representative for a European Jewelry company. I was an Email Customer Support, SME, Refund, and Dispute Handler for a Canada-based E-commerce company. I also have wide experience working in BPOs in the same industry. Looking forward to working with you!
    Featured Skill Email Support
    Community Management
    Data Entry
    Facebook
    Email Communication
    Accounts Receivable Management
    Debt Collection
    Account Management
    Administrative Support
    Customer Support
    Customer Service
    Content Moderation
    Social Media Management
    Online Chat Support
  • $20 hourly
    • 5.0/5
    • (6 jobs)
    With over two years of experience as a Klaviyo Email Marketing Manager. Throughout my years of experience, I have contributed to the successful growth of e-commerce businesses through the power of email marketing. As a dedicated professional in email marketing, my primary goal is to assist e-commerce entrepreneurs in reaching a broader audience, strengthening their customer relationships, and increasing sales. I deeply understand the intricacies and opportunities in developing and optimizing email marketing campaigns. Skills and Expertise - Email Template Design - Flow Optimization - Build Out Campaigns - A/B Testing - Monthly Content Calendar - Email Campaign Copy Writing - Creating Pop-Ups - Setting Up Dynamic Codes - Email Design/Set-Up - Email Performance Reports and Audits - More And these are some of the online tools I'm proficient in: - Canva and Photoshop (photo editing) - Google Suite (Gmail, Docs, Slide, Sheet, Forms, Calendar) - Calendly - Trello, Click Up, Asana (Project Management) - Slack - Klaviyo (Build out Campaigns, Flows, and Email Templates) - SendInBlue - Figma If you are seeking an Email Marketing Specialist with in-depth knowledge of Klaviyo and a track record of success in driving e-commerce businesses forward, I would be thrilled to join your team. I am ready to contribute my unique experience and skills to meet the needs and goals of your business. I look forward to hearing from you and warmly sharing my expertise in email marketing. Let's connect! Looking forward to working with you soon! Carina
    Featured Skill Email Support
    Email Campaign Optimization
    Content Calendar
    Google Docs
    Graphic Design
    Microsoft Word
    Canva
    Data Entry
    Google Sites
    Presentation Design
    Creative Writing
    Email Design
    Email Campaign Setup
    Email Copywriting
    Klaviyo
  • $6 hourly
    • 5.0/5
    • (3 jobs)
    Hello! My name is Grace, and I bring a total of 10 years of experience in the customer service industry, both in office-based and remote settings. In addition, I have 6 years of freelancing experience, where I have successfully handled a variety of tasks including Amazon support, data entry, research, and lead generation. I also have a strong background as a Marketing Assistant, where I managed social media, coordinated events, and implemented Go High Level automation, among other responsibilities. My diverse skill set allows me to adapt quickly and deliver exceptional results across multiple areas. 🎧🎧 CUSTOMER SERVICE 📸📸 PHOTO EDITING 💻💻 DATA ENTRY I am 👩‍🦰 : 🎇 Reliable 🎇 Hard working 🎇 Self- starter 🎇 Problem solver 🎇 Organized 🎇 Adaptive 🎇 Creative 🎇 Fast learner 🎇 Great work ethics What I can offer you: ✔Customer support / Email and chat ✔Data Entry ✔Basic Photo editing using Canva ✔Basic Video editing ✔Google suite management ✔Various Data entry (excel, word, web-based platforms) ✔Email Management ✔Researching data and information that is essential to workflow I am at your service! Just tell me what you need, and I'll do my utmost to provide it. send me a Message and let's talk about taking a step further and discussing how I can help you.
    Featured Skill Email Support
    Virtual Assistance
    Online Chat Support
    Customer Service
    General Transcription
    Administrative Support
    Online Research
    Data Entry
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    Proudly from the Philippines Looking to boost your sales performance or struggling to attract new clients? I specialize in lead generation and cold outreach, helping businesses connect with the right people and fill their pipelines with qualified leads. I’m flexible and confident working across different sectors and client types. I operate with precision and efficiency, delivering work that meets the highest standard of quality. Here's what I can do for you: •Build targeted lead lists using tools like Apollo, LinkedIn Sales Navigator, and more. •Verify and clean email lists to ensure high deliverability. •Define your ideal client profile and pinpoint the right market segments. •Craft effective email sequences and templates for outreach campaigns. •Schedule calls/meetings with qualified prospects. •Organize and track leads in CRMs like Go High Level. •Provide clear, timely reports on completed work. •Personalize proposals for job postings or project applications. •Target high-potential clients aligned with your service offering. •Follow up with prospects to secure interviews and close deals. If you're ready to scale your outreach and close more business, let’s get to work!
    Featured Skill Email Support
    Content Creation
    Property Management
    Online Chat Support
    Customer Support
    Technical Support
    Data Management
    Sales Leads
    Lead Management
    File Maintenance
    Social Media Marketing
    File Management
    Sales Operations
    Data Entry
    Computer Skills
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    As a virtual assistant and customer service representative, I'm equipped to handle a variety of tasks to streamline your operations and enhance customer satisfaction. Here's an overview of what I can do: 1. **Customer Support:** I can efficiently handle customer inquiries, troubleshoot issues, and provide timely and helpful responses to ensure customer satisfaction. 2. **Order Management:** Whether it's processing orders, tracking shipments, or resolving any order-related issues, I can assist in managing your e-commerce or service orders. 3. **Appointment Scheduling:** I can help schedule appointments, meetings, and reminders to keep your calendar organized and ensure you never miss an important event. 4. **Information Retrieval:** I can quickly search for and provide information on products, services, policies, or any other relevant topics to assist both customers and team members. 5. **Technical Support:** If you have technical products or services, I can provide basic troubleshooting assistance and guide customers through common technical issues. 6. **Feedback Management:** I can gather feedback from customers, compile it for analysis, and provide insights to help improve products, services, or customer experiences. 7. **Social Media Management:** I can monitor social media channels, engage with customers, address concerns, and maintain a positive brand image across various platforms. 8. **Data Entry and Organization:** I can assist in data entry tasks, organize information, and maintain databases to ensure that information is easily accessible and up-to-date. Overall, I'm here to support you in providing exceptional customer service, managing tasks efficiently, and enhancing overall operational effectiveness. Let me know how I can assist you further!
    Featured Skill Email Support
    Community Relations
    Sales Strategy
    Customer Service
    Booking Services
    Booking Website
  • $8 hourly
    • 5.0/5
    • (2 jobs)
    I am Reliable, Fast learner, and easy to go with person. I'm a Experience Customer Service Representative who have 6 years of Experience handling the role. I have a keen eye for details, organized and punctual. Phone, chat, email? I'm your guy! I'm also confident Enough to say that I can deliver and exceed Client Expectation.
    Featured Skill Email Support
    Marketing Strategy
    Bookkeeping
    Sales
    Customer Retention
    Customer Acquisition
    Email Communication
    Customer Satisfaction
    Customer Support
    Customer Service
    English
    Online Chat Support
  • $30 hourly
    • 5.0/5
    • (3 jobs)
    Leony is an entrepreneur supplying high quality clothes to the local distributors around the Province of Cavite. She used to work as a Customer Service Representative with several BPO companies in the Philippines such as Wells Fargo, Convergys and Aegis People Support. She received multiple awards for the last 10 years, recognized as top agent by exceeding sales target, receiving number of commendation and achieving perfect attendance.
    Featured Skill Email Support
    Data Entry
    Product Knowledge
    Email Communication
    Customer Support
    Time Management
    Order Tracking
  • $10 hourly
    • 0.0/5
    • (3 jobs)
    Data imports Customer assistance Computer literate Administrative duties Effective communication skills Email/Chat Support Social Media Management Shopify Gorgias Klaviyo Dropshipping E-commerce Ticket Handling
    Featured Skill Email Support
    Communications
    Gorgias
    Email Communication
    Shopify
    Data Entry
    Time Management
    Customer Service
    Customer Support
    Interpersonal Skills
    Communication Etiquette
    Online Chat Support
    Social Media Management
    Phone Support
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