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Hire the best Email Support Freelancers in Imus, PH

Check out Email Support Freelancers in Imus, PH with the skills you need for your next job.
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4.5/5
based on 6,121 client reviews
  • $6 hourly

    • 4.7/5
    • (3 jobs)
    Hi, I'm Earl, your reliable customer service agent. I've been a customer service representative with over three years of experience—an excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. I even got a chance to be part of the leadership team and undergone leadership training. My experiences as an agent and Subject Matter Expert - SME taught me a lot of things. I have learned basic knowledge about several products and services. I mastered a handful of tools and systems to utilize. I was made flexible and adaptable to changes in the business processes. I was able to prove to myself that I can handle the technicalities of any job with basic effective instruction. Now, I am willing to learn more and do more with this skill set I've acquired. I am looking forward to seeing opportunities through Upwork that would allow me to prove my expertise while securing win-win deals.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Communication Etiquette
    Customer Satisfaction
    Email Communication
    Chat & Messaging Software
    Fraud Detection
    Gaming
    Community Management
    US English Dialect
    Typing
    Customer Support
    Phone Support
    Online Chat Support
    English
  • $7 hourly

    • 4.9/5
    • (5 jobs)
    I am a goal-driven person who always makes sure all tasks are completed ahead of time. I am a time-oriented person that can work under pressure. quickly adapting to a fast-paced environment and is eager to learn new things, since learning is an unending process where we can always change for the better.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Phone Communication
    Graphic Design
    Technical Support
    Email Communication
    Social Customer Service
    Administrative Support
    Outbound Sales
    File Management
    Social Media Marketing
    Video Editing
    Lead Generation
    Online Chat Support
    Data Entry
  • $12 hourly

    • 5.0/5
    • (4 jobs)
    Hi, thank you for taking the time to visit my profile! I'm open to any part-time or full-time job. Below, in the portfolio section, is a link to my CV that you may check for reference. Looking forward to working with you!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Microsoft Excel
    Cold Calling
    Product Listings
    Inventory Management
    Real-Time Strategy
    Data Entry
    Troubleshooting
    Technical Support
    Administrative Support
    Customer Service
    Retail & Consumer Goods
    Order Tracking
    Online Chat Support
    Phone Support
  • $10 hourly

    • 4.9/5
    • (10 jobs)
    - Over 7 years of experience in customer service. - Email, chat, phone support - Emailing clients - Project Management - Scheduling meetings & meeting with clients - Email designing and campaign - Ticketing systems - Creating Help documents - Basic editing skills - Training new hires - Recruiting applicants - Sending invoices and SEO reports - Administrative skills - Google workspace & Microsoft office
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Email Communication
    Phone Communication
    Client Management
    Ticketing System
    Invoice
    Reputation Management
    Virtual Assistance
    Order Tracking
    Online Chat Support
    Ecommerce
    Customer Service
    Administrative Support
    Google Calendar
    Canva
  • $8 hourly

    • 5.0/5
    • (3 jobs)
    I am a CSR and telemarketer for small and medium sized businesses. Whether it is in the Real Estate industry, Healthcare, or Finance, I am confident that I can deliver positive results bottom line. I have 5 years of work experience focusing on sales and CSR. I have been trained in handling calls, resolving issues, and building customer relationship through phone. In addition to that, I can also perform a wide range of administrative tasks. I am a fast learner, versatile, and problem solver. I can perform tasks with minimal supervision. All of these skills on top of my strong drive to succeed is what makes me a valuable addition to your team.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Real Estate Listing
    Data Entry
    Technical Support
    Customer Support
    Customer Service
    Phone Communication
  • $6 hourly

    • 5.0/5
    • (5 jobs)
    I am looking for a part-time jobs / freelance works. I am punctual, obedient, and fast learner. I can do accounting works such as for payroll. basic computation, monitoring, and budgeting. I have knowledge in Oracle and iPay. I also worked as a customer support representative. I can do chats and emails. My current role is to received escalated calls, chats, and email (those customers looking for a Manager call). I am confident that in every task, I can finish it on-time and with dedication. I am also hard-working, trustworthy, and someone you can rely on. I am looking forward to work with you.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Slack
    Salesforce
    Microsoft Word
    Data Entry
    Stripe
    Microsoft PowerPoint
    Communication Skills
    Accounting Basics
    Typing
    Online Chat Support
    Oracle Accounting
    Microsoft Excel
    Zendesk
  • $5 hourly

    • 5.0/5
    • (14 jobs)
    Welcome to my profile! I am a dedicated and detail-oriented freelancer with a proven track record in data entry, web research, and administrative support. Key Skills: • Data Entry: Proficient in accurately entering, updating, and verifying data to ensure precision and reliability. • Web Research: Skilled in conducting thorough web research to gather valuable information and insights for business decision-making. • Virtual Support: Proven experience in administrative tasks, ensuring smooth day-to-day operations and enhancing organizational efficiency. • Customer Support: Well-versed in providing chat and email-based customer support, ensuring prompt and professional responses to enhance customer satisfaction. Why Choose Me: • Reliability: Consistent track record of delivering high-quality work within deadlines. • Adaptability: Quick learner with the ability to adapt to various tasks and challenges. • Communication: Strong communication skills for effective client collaboration. Personal Workspace Setup: • 300mbps Converge ICT Fiber connection • AMD Ryzen™ 5 5600X 6-Core 3.7 GHz CPU • Nvidia Geforce GTX 1080 Ti 11GB GDDR5X GPU • 16GB 3200Mhz Dual Channel DDR4 RAM • Samsung 1TB 970 EVO Plus PCIE NVME M.2 SSD storage • 27" 1440p productivity monitor
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Technical Support
    Customer Support
    Web Scraping
    Online Research
    Data Mining
    Data Entry
    Virtual Assistance
    Administrative Support
    Online Chat Support
  • $20 hourly

    • 5.0/5
    • (26 jobs)
    My name is Jen, I am from the Philippines. I have rich experience in Technical Support/customer service catering the North America, EMEA, Australian, and New Zealand customers. I help to resolve technical issues on the desktop and connectivity issues on the internet. I can also help you with internet research, testing (user experience test on mobile game, web, and application), video and photo editing. Allow me to be part of your team and I will effectively perform the task needed to meet your expected results. Would be delighted to hear from you!
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Windows Server
    SQL
    Microsoft Exchange Server
    Product Support
    Customer Support
    Customer Service
    Helpdesk
    Technical Support
    Software Testing
    Incident Management
    Mobile App Testing
    Office 365
  • $4 hourly

    • 5.0/5
    • (2 jobs)
    Hi There, I'm the one you are looking for! If you hire me, I will represent your company positively, treat your customers with high regard and value your time and trust. You will have a business partner with me, not just a regular employee. I have over 10 years of experience in customer service and VA roles and it allowed me to gain expertise in e-commerce, customer care, and sales, where I manage Phone calls, emails and chats. I have a strong background in Customer Service decisions, refunds, claims General inquiries and customer escalations. I also have an extensive background in Sales including B2B. I worked as an Inbound/Outbound Sales Representative, performing selling and marketing functions and constantly surpassing quota for sales. I am trained in Zendesk, Shopify, Gorgias and Amazon. Flexible, can Multitask. Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathetic, and professional voice and manner.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Cold Call
    Sales Call
    Gorgias
    Shopify Apps
    Social Media Management
    Amazon
    Customer Support
    Phone Support
    Customer Service
    Social Media Account Integration
    Customer Relationship Management
    Shopify
    CRM Software
    Zendesk
  • $7 hourly

    • 5.0/5
    • (8 jobs)
    I am a full-time virtual assistant and a Social Media Manager with an aim to satisfy my clients by producing high-quality and detailed work. All the task that I take for me is an opportunity, and this gives me a chance to share my skill set. I am committed to my task and provided an opportunity. I will support you to level up your industry. Every assignment is significant to me, whether minor or major. I have vast experience in: • Online Research • Email Management • All-around Data Entry Specialist • Search Engine Optimization (SEO) • Video Editing SOCIAL MEDIA MANAGEMENT AND MARKETING • Create a social media content plan • Social media account creation and management • Social Media Scheduling & Posting • Twitter, FaceBook, Pinterest, Instagram, Linkedin I am knowledgeable with tools like: • MS Office (Word, Excel, Powerpoint) • Spreadsheet expert; Excel or Google Spreadsheet • Canva More than my skills and knowledge, I'll ensure I can provide all the documents you need on or before the deadline with the highest quality output. I am proactive and love sharing ideas to help the company grow. I can easily cope with changes and work well with a group. I am flexible with my time and efficient with my resources. Most of all, I am willing to learn new things, especially if that will make me a better person.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Influencer Marketing
    LinkedIn Profile Optimization
    Online Chat Support
    Social Media Lead Generation
    Social Media Marketing
    Social Media Management
  • $7 hourly

    • 4.5/5
    • (23 jobs)
    Hey there, I'm your 𝙁𝙧𝙚𝙚𝙡𝙖𝙣𝙘𝙚𝙧 𝙀𝙭𝙩𝙧𝙖𝙤𝙧𝙙𝙞𝙣𝙖𝙞𝙧𝙚! 🌟 Need someone who can rock 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 and make 𝙍𝙚𝙖𝙡 𝙀𝙨𝙩𝙖𝙩𝙚 look easy? Well, you've found me, your 𝘢𝘭𝘭-𝘪𝘯-𝘰𝘯𝘦 𝘴𝘰𝘭𝘶𝘵𝘪𝘰𝘯! 𝐇𝐞𝐫𝐞'𝐬 𝐰𝐡𝐚𝐭 𝐜𝐥𝐢𝐞𝐧𝐭𝙨 𝐛𝐨𝐨𝐤 𝐦𝐞 𝐟𝐨𝐫: 👇👇👇 🔥𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙎𝙚𝙣𝙨𝙖𝙩𝙞𝙤𝙣: ♦ When it comes to e-commerce, I'm all about making customers do a happy dance. 🛒💃 Whether it's answering questions, solving problems, or just spreading positivity, I'm your go-to person! 🔥𝙍𝙚𝙖𝙡 𝙀𝙨𝙩𝙖𝙩𝙚? 𝙄'𝙢 𝙇𝙞𝙠𝙚 𝙖 𝙈𝙖𝙜𝙞𝙘𝙞𝙖𝙣: ♦ In the world of real estate, I'm like a virtual magician pulling tricks out of my hat! 🏡🎩 Data entry, market insights, lead generation - I've got all the tricks to keep your real estate game strong. 🔥𝘾𝙝𝙚𝙘𝙠 𝙊𝙪𝙩 𝙈𝙮 𝙎𝙪𝙥𝙚𝙧 𝙎𝙠𝙞𝙡𝙡𝙨: ♦ I'm all about customers, and I'll chat, email, or call like a pro. ♦ Details? I've got 'em covered. ♦ Real estate software? I'll tame it. ♦ Multitasking and organization? I'm the champ. ♦ Problems? I'll solve 'em. ♦ Dependable? I'm your go-to, always on time and ready. 🔥𝙒𝙝𝙮 𝘾𝙝𝙤𝙤𝙨𝙚 𝙈𝙚: ♦ Because I'm the secret sauce for turning customers into loyal fans and making real estate feel like a breeze. 💼🏠 Ready to supercharge your 𝙚-𝙘𝙤𝙢𝙢𝙚𝙧𝙘𝙚 and 𝙧𝙚𝙖𝙡 𝙚𝙨𝙩𝙖𝙩𝙚 ventures? 🚀 Let's chat today! 📞📧
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Real Estate Virtual Assistance
    Real Estate Cold Calling
    BPO Call Center
    Shopify
    Multitasking
    Customer Care
    Customer Satisfaction
    Administrative Support
    Gorgias
    Customer Support
    Customer Service
    Communication Etiquette
    Online Chat Support
    Phone Support
  • $8 hourly

    • 3.6/5
    • (6 jobs)
    With almost 5 years of working experience in Real Estate, Content Moderation, Travel Consultant, and Customer Service. REAL ESTATE: Experience in the US real estate industry, including vendor and client management/communication; work order processing/management, email management, and online bid submissions for properties. Land valuation/acquisitions. Utilization of listing websites including Zillow, Realtor.com, Trulia, Redfin, Compass, etc.in order to obtain comparable sales to get the correct market value of properties that are being/will be sold. Usage of Podio, Google Earth. Obtaining information from the County websites including the assessed market value, zoning, land buildability, wetland coverage, hydric soils, flood hazard areas, seismic hazard zones etc. CONTENT MODERATION: Years of experience in content moderation (social media account and adult website). Filtering negative or prohibited activities, capturing violations, removal of NSFW contents and illegal media, and other illegal transactions, screening fake and malicious profiles, removing offensive, inappropriate and harmful content before it reaches people online. Knowledgeable about hate speech for protected categories such as Muslims, Black/African-American, LGBTQ+, Women, Refugees/Immigrants, and Jews. TRAVEL CONSULTANT: Experience in the airline industry as a customer service/travel consultant/reservations agent/baggage department for American Airlines. Related experience in data entry/management; administrative tasks; customer service (chat, email, and phone support). I am a result-oriented, flexible, and diligent person. If you have any questions or clarifications regarding my work experience. kindly send me a message. I assure you high performance with excellent results will be delivered.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Property Management
    Administrative Support
    Real Estate
    Real Estate Acquisition
    Real Estate Appraisal
    Online Chat Support
    Multiple Email Account Management
    Email Communication
    Customer Service
    Content Moderation
    Microsoft Office
    Typing
    Data Entry
  • $8 hourly

    • 4.5/5
    • (8 jobs)
    ɪ ᴡᴏʀᴋᴇᴅ ᴡɪᴛʜ ᴄᴜꜱᴛᴏᴍᴇʀ ꜱᴇʀᴠɪᴄᴇ ɪɴᴅᴜꜱᴛʀʏ ꜰᴏʀ 4 ʏᴇᴀʀꜱ. ɪ ʜᴀɴᴅʟᴇᴅ ꜰᴏᴏᴅ ᴅᴇʟɪᴠᴇʀʏ ᴀɴᴅ ʀᴇᴛᴀɪʟ ᴀᴄᴄᴏᴜɴᴛꜱ ᴛʜʀᴏᴜɢʜ ᴘʜᴏɴᴇ, ᴇᴍᴀɪʟ ᴀɴᴅ ᴄʜᴀᴛ. ɪ ᴡᴀꜱ ᴀʟꜱᴏ ᴀᴘᴘᴏɪɴᴛᴇᴅ ᴀꜱ ᴛʀᴀɪɴɪɴɢ ᴀᴘᴘʀᴇɴᴛɪᴄᴇ ʙᴀꜱᴇᴅ ᴏɴ ᴍʏ ᴘᴇʀꜰᴏʀᴍᴀɴᴄᴇ. ᴛʜᴇɴ ᴛʜɪꜱ ᴘᴀɴᴅᴇᴍɪᴄ ʜᴀᴘᴘᴇɴᴇᴅ ɪ ᴡᴀꜱ ᴄᴜʀɪᴏꜱ ᴡʜᴀᴛ ᴠᴀ (ᴠɪʀᴛᴜᴀʟ ᴀꜱꜱɪꜱᴛᴀɴᴛ) ɪꜱ ᴀʟʟ ᴀʙᴏᴜᴛ. ᴛʜᴇɴ ɪ ᴀᴘᴘʟɪᴇᴅ ᴛᴏ ᴍʏ ꜰɪʀꜱᴛ ᴄʟɪᴇɴᴛ. ꜰʀᴏᴍ ᴛʜᴇʀᴇ, ɪ ʟᴇᴀʀɴᴇᴅ ᴀɴᴅ ᴅᴇᴠᴇʟᴏᴘᴇᴅ ɴᴇᴡ ꜱᴋɪʟʟꜱ. ɪ ᴡᴏʀᴋ ᴀꜱ ʟᴇᴀᴅ ɢᴇɴᴇʀᴀᴛɪᴏɴ ꜱᴘᴇᴄɪᴀʟɪꜱᴛ ᴀɴᴅ ᴡɪᴛʜɪɴ ᴛʜᴇ ʏᴇᴀʀ ɪ ᴡᴀꜱ ꜱᴇᴛ ᴀꜱ ᴀɴ ᴀᴘᴘᴏɪɴᴛᴍᴇɴᴛ ꜱᴇᴛᴛᴇʀ.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Product Knowledge
    Interpersonal Skills
    Order Fulfillment
    Lead Generation
    Order Tracking
    Data Entry
    Zendesk
  • $15 hourly

    • 5.0/5
    • (12 jobs)
    I have extensive experience with multiple booking systems and GDS (Sabre, Apollo, Amadeus) to assist the passenger regarding exchanges, cancelations, refunds, and schedule change. I have a true passion for travel and always strive to achieve in any task given to me. I constantly try to better myself, learn new skills and do my best with any new challenges. I am highly talented, detail oriented Virtual Assistant and customer service advocate with experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. Strive in fast-paced, virtual environments following established procedures and practices to exceed all customer expectations. Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top level client support, resolving issues and developing relationships to ensure loyalty and growth. Unique skills set offering exceptional organizational/administrative skills combined with ensuring 100% customer satisfaction. It would be a pleasure to interview with you and I look forward to hearing from you soon.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Phone Support
    Customer Support
    Calendar Management
    Apollo.io
    Communication Skills
    Amadeus CRS
    Travel & Hospitality
    Online Chat Support
    Administrative Support
    Customer Service
    Travel Planning
    Sabre
    Virtual Assistance
    Data Entry
    Email Communication
  • $10 hourly

    • 4.0/5
    • (3 jobs)
    𝑻𝒓𝒐𝒖𝒃𝒍𝒆 𝒃𝒂𝒍𝒂𝒏𝒄𝒊𝒏𝒈 𝒎𝒖𝒍𝒕𝒊𝒑𝒍𝒆 𝒕𝒂𝒔𝒌𝒔? 🤝 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘶𝘱𝘱𝘰𝘳𝘵 𝘚𝘱𝘦𝘤𝘪𝘢𝘭𝘪𝘴𝘵 👨🏻‍💻 𝘌𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦𝘥 𝘈𝘥𝘮𝘪𝘯𝘪𝘴𝘵𝘳𝘢𝘵𝘪𝘷𝘦 𝘚𝘶𝘱𝘱𝘰𝘳𝘵 💼 𝘊-𝘓𝘦𝘷𝘦𝘭 𝘌𝘹𝘦𝘤𝘶𝘵𝘪𝘷𝘦 𝘈𝘴𝘴𝘪𝘴𝘵𝘢𝘯𝘵 Maximize your time and offload these repetitive and draining tasks to me 👇👇👇 👩🏻‍💼 𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐕𝐄 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐓 | 👩🏻‍💼 𝐀𝐃𝐌𝐈𝐍𝐈𝐒𝐓𝐑𝐀𝐓𝐈𝐕𝐄 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐓 I would be happy to discuss how I can provide efficient and reliable support as your Executive Assistant. I understand the importance of navigating professional responsibilities effectively, optimizing time and energy, and achieving your goals. Here are the tasks and responsibilities I can handle as an Executive Assistant/Administrative Assistant: • 𝘌𝘮𝘢𝘪𝘭 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘍𝘪𝘭𝘪𝘯𝘨 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘊𝘢𝘭𝘦𝘯𝘥𝘢𝘳 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘊𝘰𝘯𝘧𝘪𝘥𝘦𝘯𝘵𝘪𝘢𝘭𝘪𝘵𝘺 𝘢𝘯𝘥 𝘋𝘪𝘴𝘤𝘳𝘦𝘵𝘪𝘰𝘯 • 𝘗𝘳𝘰𝘣𝘭𝘦𝘮 𝘚𝘰𝘭𝘷𝘪𝘯𝘨 • 𝘗𝘦𝘳𝘴𝘰𝘯𝘢𝘭 𝘈𝘴𝘴𝘪𝘴𝘵𝘢𝘯𝘤𝘦 • 𝘉𝘢𝘴𝘪𝘤 𝘣𝘰𝘰𝘬𝘬𝘦𝘦𝘱𝘪𝘯𝘨 • 𝘐𝘯𝘷𝘰𝘪𝘤𝘦 𝘤𝘳𝘦𝘢𝘵𝘪𝘰𝘯 (𝘘𝘶𝘪𝘤𝘬𝘣𝘰𝘰𝘬𝘴 & 𝘏𝘰𝘯𝘦𝘺𝘣𝘰𝘰𝘬𝘴) • 𝘗𝘳𝘰𝘤𝘦𝘴𝘴 𝘱𝘢𝘺𝘳𝘰𝘭𝘭 • 𝘚𝘦𝘵 𝘶𝘱 𝘴𝘱𝘢𝘤𝘦 𝘳𝘦𝘯𝘵𝘢𝘭 𝘭𝘪𝘴𝘵𝘪𝘯𝘨𝘴 (𝘈𝘪𝘳 𝘉𝘕𝘉, 𝘗𝘦𝘦𝘳𝘴𝘱𝘢𝘤𝘦, 𝘎𝘪𝘨𝘨𝘴𝘵𝘦𝘳, 𝘏𝘰𝘴𝘱𝘪𝘵𝘢𝘣𝘭𝘦) 🔧𝐓𝐎𝐎𝐋𝐒: - Microsoft Outlook, Google Teams, Dropbox, Google Drive, Google Suite, Salesforce, Quickbooks, Honeybooks, AirBNB, Peerspace, Giggster, Hospitable, Aquity, Calendly, Google Calendar 🎧📩 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 (𝐄𝐌𝐀𝐈𝐋 & 𝐏𝐇𝐎𝐍𝐄) As a Customer Service Support professional since 2014, I have developed a strong track record of providing exceptional service to customers through both email and phone communication channels. My role involves promptly addressing customer inquiries, resolving issues, and ensuring a positive experience with the company's products or services. I excel at active listening, empathy, and problem-solving, enabling me to quickly understand customers' needs and provide tailored solutions. Maintaining a friendly, patient, and professional demeanor, I am adept at navigating complex situations, managing customer expectations, and taking ownership of cases until they are satisfactorily resolved. My commitment to continuous improvement and providing the highest level of customer care has been instrumental in building trust and fostering long-term loyalty among the customers I serve. 🔧𝐓𝐎𝐎𝐋𝐒: Slack, Shopify, Gorgias, Avaya, Nextiva, Microsoft Outlook, RingCentral, Zoom, Google Meet 📩 Reach out to me and let's create an impact together. Your success begins today! Talk soon, Shannon Anne
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Scheduling
    Google Apps Script
    QuickBooks Online
    Light Bookkeeping
    Administrative Support
    Microsoft Office
    Customer Service
    Shopify Plus
    Technical Support
    Phone Communication
    Invoicing
    Nextiva
  • $15 hourly

    • 4.6/5
    • (38 jobs)
    🏆 TOP-RATED FREELANCER 🏆 EXPERIENCED AUDIO/VIDEO EDITOR 🏆 VERSATILE 💡 WHO AM I? ✔ Dedicated and hardworking individual ✔ Exceptionally versatile and adaptable ✔ Exposed with a wide variety of personality ✔ Performance and productivity improvement ✔ Strong written and oral communication skills ✔ Ability to work under pressure ✔ Time management ✔ Good multitasking skills ◾ Click the 𝗛𝗜𝗥𝗘 𝗡𝗢𝗪 or 𝗜𝗡𝗩𝗜𝗧𝗘 𝗧𝗢 𝗜𝗡𝗧𝗘𝗥𝗩𝗜𝗘𝗪 button. ◾ If you're new to Upwork, click the 𝗖𝗢𝗡𝗧𝗔𝗖𝗧 button.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Appointment Setting
    Audio Editing
    Email Communication
    Video Editing
    Customer Support
    Customer Service
    Administrative Support
    Lead Generation
  • $10 hourly

    • 5.0/5
    • (4 jobs)
    I'm a professional who works independently and is a team player at the same time. I have years of experience in providing Customer Service and Technical Support both over the phone and in writing. I enjoy sharing my knowledge among my peers and colleagues, in helping them understand a particular subject matter that I do know a lot about.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Service
    Transaction Data Entry
    Concur
    Integration Testing
    Dell Boomi
    Technical Support
    Testing
    Data Entry
  • $10 hourly

    • 4.5/5
    • (21 jobs)
    - Experienced in Cold Calling, Administrative Tasks, Skip Tracing. etc. - Assisting in all aspects of e-mail/text communication services. - Experienced in Zendesk, Shopify and Dropified. - Experienced in Social Media Management.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Freshworks CRM
    Shopify
    Podio
    Multiple Email Account Management
    Administrative Support
    Cold Calling
    Communication Etiquette
    Following Procedures
    Sprout Social
    Ticketing System
    Email Communication
    Freshdesk
    Order Tracking
    Zendesk
  • $7 hourly

    • 5.0/5
    • (1 job)
    I was one of the few tutors at my company who offered free trial lessons to potential students with the goal of converting them into paid-up students. As an Assistant Team Leader, I supported tutors by addressing their lessons and technical concerns. I also assumed leadership responsibilities in the absence of our Team Leader. Effective communication of issues and troubleshooting steps to my team some of whom have little to no knowledge of software tools was essential. As a Quality Assurance Officer, I conducted evaluations of lesson interactions to ensure that tutors adhered to established quality standards. I provide both qualitative assessments and constructive feedback to facilitate continuous improvement. Currently, I am also involved in freelance Quality Assurance jobs. In this role, I work closely with web developers and ensure that I accurately relay software issue reports, including annotated screenshots. In addition, as a Care Coordinator for a mobile massage clinic, I am responsible for responding to and reaching out to leads, setting appointments, managing medical billing and invoicing, and other administrative tasks including payroll for our therapists. As a Virtual Pharmacy Assistant, I reach out to leads and assist them with their medication purchases, and billing.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Notion
    CRM Software
    Annotated Screenshot
    Software Testing
    Order Processing
    Medical Billing
    Appointment Setting
    Warm Leads
    Data Entry
    Phone Support
  • $15 hourly

    • 5.0/5
    • (1 job)
    Need an 𝙀𝙓𝙋𝙀𝙍𝙄𝙀𝙉𝘾𝙀𝘿 𝙑𝙄𝙍𝙏𝙐𝘼𝙇 𝘼𝙎𝙎𝙄𝙎𝙏𝘼𝙉𝙏 for the long haul? 🔐💰Cost-Effective & Tech-Savvy ⚡💻High Speed Internet & Equipment 🕒🛡️Time Zone & Data Security Here's what clients book me for👇👇👇 🔥𝙅𝙞𝙡𝙡-𝙤𝙛-𝙖𝙡𝙡-𝙩𝙧𝙖𝙙𝙚𝙨, 𝙥𝙧𝙤𝙫𝙞𝙙𝙞𝙣𝙜 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 𝙬𝙝𝙚𝙧𝙚𝙫𝙚𝙧 𝙞𝙩𝙨 𝙣𝙚𝙚𝙙𝙚𝙙 𝙩𝙝𝙚 𝙢𝙤𝙨𝙩. ◼️Whether it's turning calls into conversations, weaving live chat magic with Zendesk and Ujet, or crafting email masterpieces, I'm your go-to for VIP customer experiences. ◼️Managing teams like a symphony with Playvox and making real-time decisions with the finesse of Calabrio, I bring a touch of magic to your business. 🔥𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙎𝙩𝙖𝙧 ◼️I'm all about creating those "Wow, they're awesome!" moments. Whether it's picking up calls, shooting the breeze in live chats, or playing email superhero, count on me to sprinkle some magic into customer interactions. *wink* 🔥𝙏𝙚𝙖𝙢 𝙇𝙚𝙖𝙙𝙚𝙧 ◼️I'm your go-to freelancer with a knack for leadership. I've got the skills to steer teams toward success, make plans that actually work, and keep the vibes positive. 🔥𝙒𝙤𝙧𝙠𝙛𝙤𝙧𝙘𝙚 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 ◼️Imagine your team humming like a perfectly tuned orchestra. That's my jam. From doling out tasks to keeping schedules on point, I've got the secret sauce to keep your work wheels spinning smoothly. 🔥𝙍𝙚𝙖𝙡 𝙏𝙞𝙢𝙚 𝘼𝙣𝙖𝙡𝙮𝙨𝙩 ◼️I'm not just about numbers; I'm about making them dance to the right tune. Need someone to keep an eye on things and make quick, smart decisions? That's where my real-time analysis skills come in. In a nutshell, I’m not just a freelancer; I’m your partner in crime for making work fun and customers happy. Let’s turn your project into a success story together! 🚀✨ Now, who wouldn't want that? Just 3 quick steps left 👉Send me an Upwork Message 👉Click the green Schedule Meeting Button 👉Choose one for 30 minutes and I'll confirm a timeslot.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    People Management
    Management Skills
    Real-Time Strategy
    Team Facilitation
    Retail Merchandising
    Kustomer
    Workforce Management
    Career Coaching
    Leadership Skills
    Zendesk
    Team Management
    Online Chat Support
    Phone Support
    Customer Service
  • $10 hourly

    • 5.0/5
    • (1 job)
    Over the course of the last decade, I have accumulated a wealth of experience in various roles, including Marketing Specialist, Virtual Admin Assistant, and Technical/Customer Service Specialist. Throughout my professional journey, I have demonstrated a versatile skill set and a commitment to excellence. In my capacity as a Marketing Specialist, I successfully connected with school directors, facilitated meetings, and engaged in contract negotiations. This required effective communication and relationship-building skills, which I consistently applied to achieve positive outcomes. As a Technical and Customer Service Specialist, I managed US internet, phone, and cable accounts, specializing in addressing technical and billing concerns for customers. My proficiency in handling complex technical issues contributed to resolving customer queries efficiently. I also extended my services to Australian customers, showcasing expertise in Microsoft Word and proofreading. Being recognized as a consistent top performer in Quality Assurance (QA), I demonstrated a meticulous approach to my work. Meeting deadlines was a priority, reflecting my commitment to delivering high-quality results within specified timeframes. My passion for engaging with diverse individuals has been a cornerstone of my career. I excel in convincing and providing viable options to address various needs. The ability to listen attentively enables me to understand not only voiced concerns but also unspoken issues, ensuring a comprehensive approach to problem-solving. Furthermore, I take pride in my efficiency and accuracy in executing tasks. Whether working on intricate technical matters or administrative duties, my commitment to delivering fast and precise results has been a constant. In summary, my extensive experience in Marketing, Virtual Assistance, and Technical/Customer Service roles has equipped me with a unique skill set. My ability to connect with people, negotiate effectively, and provide solutions aligns seamlessly with my commitment to excellence, making me a valuable asset in any professional setting.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Marketing Management
    Customer Support Plugin
    Quality Assurance
    Cold Calling
    Letter Writing
    Helpdesk
    Technical Support
    Microsoft Office
    General Transcription
    Chat & Messaging Software
    Editing & Proofreading
  • $15 hourly

    • 5.0/5
    • (8 jobs)
    𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐚𝐧𝐝 𝐋𝐨𝐠𝐢𝐬𝐭𝐢𝐜𝐬 | 𝐂𝐑𝐌 𝐏𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 | 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 | 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 | 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲/𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐌𝐨𝐝𝐞𝐫𝐚𝐭𝐢𝐨𝐧 | 𝐆𝐫𝐚𝐩𝐡𝐢𝐜 𝐃𝐞𝐬𝐢𝐠𝐧 | 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 & 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 Just a customer service guy, specializing in ecommerce, email, chat, and ticket support 😎 Do you want to get some stuff off of your plate? Gain more time without worrying what's happening in your business? 🤔 Shoot me a quick message and let's talk about it 📩 What some of the customers of my clients told me: Customer 1: 𝙃𝙞 𝙇𝙖𝙬𝙧𝙚𝙣𝙘𝙚, 𝙒𝙝𝙖𝙩 𝙖𝙣 𝙖𝙢𝙖𝙯𝙞𝙣𝙜 𝙧𝙚𝙨𝙪𝙡𝙩! 𝙏𝙝𝙖𝙣𝙠 𝙮𝙤𝙪 𝙛𝙤𝙧 𝙮𝙤𝙪𝙧 𝙝𝙚𝙡𝙥 𝙖𝙣𝙙 6-𝙨𝙩𝙖𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚! 𝙄 𝙬𝙞𝙡𝙡 𝙢𝙖𝙠𝙚 𝙞𝙩 𝙢𝙮 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙩𝙤 𝙥𝙧𝙤𝙢𝙤𝙩𝙚 𝙮𝙤𝙪𝙧𝙨 𝙖𝙣𝙙 𝙬𝙞𝙡𝙡 𝙧𝙚𝙢𝙖𝙞𝙣 𝙖 𝙝𝙖𝙥𝙥𝙮 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙤𝙣 𝙮𝙤𝙪𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙗𝙖𝙨𝙚 𝙩𝙤𝙤. 𝙏𝙝𝙖𝙣𝙠 𝙮𝙤𝙪 𝙖𝙜𝙖𝙞𝙣! 𝙃**𝙩𝙝** 𝘽𝙚𝙧**** Customer 2: 𝘽𝙡𝙤𝙤𝙙𝙮 𝙝𝙚𝙡𝙡 𝙩𝙝𝙖𝙩'𝙨 𝙨𝙤𝙢𝙚 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚. 𝘼𝙥𝙥𝙧𝙚𝙘𝙞𝙖𝙩𝙚 𝙞𝙩 𝙖𝙣𝙙 𝙡𝙤𝙤𝙠𝙞𝙣𝙜 𝙛𝙤𝙧𝙬𝙖𝙧𝙙 𝙩𝙤 𝙜𝙚𝙩𝙩𝙞𝙣𝙜 𝙢𝙮 𝙝𝙖𝙣𝙙𝙨 𝙤𝙣 𝙩𝙝𝙚 𝙘𝙖𝙢𝙚𝙧𝙖. 𝘼𝙣****𝙮 𝙇𝙚**𝙮-𝙒𝙝*** Here are some of my skill set and gained expertise throughout the years: 𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 & 𝐋𝐨𝐠𝐢𝐬𝐭𝐢𝐜𝐬 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Streamlined operations with expertise in order fulfillment, customer support (email, chat, ticket), dispute resolution, returns management, and Shopify product management. 𝐏𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐂𝐑𝐌 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Proficient in Zendesk, Freshdesk, and Helpscout, ensuring efficient customer interactions and issue resolution. 𝐒𝐤𝐢𝐥𝐥𝐞𝐝 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐫: Drive engagement with compelling content, manage community interactions, and provide responsive chat support on Facebook and Instagram. 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭: Troubleshoot and resolve software issues, possess foundational programming knowledge (C#, PHP), develop robust technical support processes, and integrate with platforms like PayPal. 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲/𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐌𝐨𝐝𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐄𝐱𝐩𝐞𝐫𝐭: Maintained a positive and safe online environment by enforcing community guidelines, moderating content across various platforms (Discord, forums), and conducting thorough content analysis. 𝐆𝐫𝐚𝐩𝐡𝐢𝐜 𝐃𝐞𝐬𝐢𝐠𝐧 𝐄𝐧𝐭𝐡𝐮𝐬𝐢𝐚𝐬𝐭: Leveraging skills in Photoshop and Lightroom for product editing and enhancing visual appeal. 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡𝐞𝐫 & 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫: Effectively manage projects using ClickUp, conduct in-depth research with Google Docs and Excel, and maintain organized workflows across various platforms. 𝐀𝐈 𝐏𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲: Leverage the power of AI tools like ChatGPT, Merlin, Monica, Claude, and Gemini to enhance efficiency and productivity. 𝐏𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐢𝐧 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬: Seamlessly communicate and collaborate with clients and teams using a variety of platforms, including Skype, Slack, Zoom, Google Meet, and Microsoft Teams. If you're sold and think we're a good fit, you can drop me a quick message 📩
    vsuc_fltilesrefresh_TrophyIcon Email Support
    English
    Answered Ticket
    Product Knowledge
    Zendesk
    Shopify
    Freshdesk
    Order Tracking
    Multitasking
    Customer Satisfaction
    Communication Etiquette
    Technical Support
    Customer Service
    Online Chat Support
    Customer Support
  • $8 hourly

    • 5.0/5
    • (6 jobs)
    My career started in Business Process Outsourcing (BPO) and Global Shared Services companies as Data Analyst and Quality Auditor. After these ventures, I gained more experiences. I started a career as a Financial Advisor, became a Proxy Analyst, Administrative Assistant, and a Graphic Designer. As an Administrative Assistant: • Checking LinkedIn connections • Adding LinkedIn contacts • Moving candidates to Applicant Tracking System • Contacting candidates by sending Inmail messages • Encoding candidates' details in team trackers • Help in other ad hoc tasks that may be given occasionally As a Graphic Designer: • Conceptualizing visuals based on requirements • Creating images and layouts through Canva or other design software • Reviewing final layouts, and suggesting improvements when necessary Other Skills: • Providing walk-throughs and training sessions • Creating process documentation, how to's, and step-by-step guides • Market researching • Analysis of corporate proxy materials and publicly traded companies • Providing investment and insurance advice • Creating slideshow videos and clips Knowledgeable with: • Google documents (sheets, docs, slides, forms) • MS Applications (excel, word, presentation) • Canva • VivaVideo • Notion • Airtable • ClickUp
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Cards & Flyers
    Data Entry
    Accuracy Verification
    Proofreading
    Quality Control
    Typing
    Microsoft Word
    Google Sheets
    Postcard Design
    Market Research
    Graphic Design
    Canva
    Presentation Design
  • $15 hourly

    • 5.0/5
    • (12 jobs)
    I bring a wealth of experience and expertise from my extensive career journey. With seven years as a call center agent followed by freelancing, I've honed skills across telecommunications, insurance, logistics, and real estate. My background includes nearly seven years in BPO, providing exceptional customer support through calls, emails, and chats. I'm adept at handling inquiries, offering solutions, and ensuring satisfaction. Highlights: Proficient in Zendesk, Intercom, Stripe, CCULT, Jarvis, Notion, Front, Airbnb, Gmail, and Zoom. Efficient and accurate in task delivery, with strong problem-solving and decision-making skills. Experienced in coaching, mentoring, managing escalations, and handling complaints. Knowledgeable in real estate, billing disputes, technical issues, delivery tracking, and insurance claims. Dedicated team player, passionate about continuous learning and personal development. Self-motivated, producing outstanding results with minimal supervision.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Stripe
    Zendesk
    Content Moderation
    Article Curation
    Squarespace
    Supply Chain & Logistics
    Social Media Management
    Scheduling
    Ticketing System
    Communication Skills
    Administrative Support
    Technical Support
    Customer Service
    Data Entry
  • $6 hourly

    • 4.9/5
    • (2 jobs)
    Combined, I am confident that my experience of the travel industry, my qualifications and professionalism as well as my personal attitude will make me an asset to the continued success of your company. I may be new to this freelancing journey but I always give out my 100% to meet client's need and dedication to client's success.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Business Development
    Social Media Plugin
    Email Communication
    Amadeus CRS
    Microsoft Excel
    Interpersonal Skills
    Apollo.io
    Sabre
  • $5 hourly

    • 5.0/5
    • (2 jobs)
    •Versatile Technical and Customer Support Representative with experience using and utilizing Microsoft software tools to troubleshoot and process various customer concerns. •Fundamentally knowledgeable about Property Management. •Offers excellent customer service skills through phone and email to ensure a successful customer's overall and after-call experience. •Upsells relevant products to increase sales and offers compromises. •Honed to be an in-depth product researcher and strategist. •Instructs direct and concrete solutions to customer concerns through assistive diagnosis. •Adequately trained in Google Suite/ Microsoft Office
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Technical Support
    Virtual Assistance
    Telemarketing
    Email Communication
    Customer Satisfaction
    Customer Service
    Sales
    Phone Communication
    Customer Support
    Document Analysis
    Product Knowledge
    CallTools Call Center Software
    Real Estate
    Online Chat Support
  • $8 hourly

    • 4.9/5
    • (6 jobs)
    I decided to join as a full-time freelancer to share and upskill my abilities more. I started with data entry. Then eventually, I try other fields. I also provide several administrative support services to my client, including email management, social media marketing, documentation, maintaining files, record keeping, basic bookkeeping, payroll, and finance. I also have a comprehensive range of familiarity in web research, where I use different techniques and tools. Most of my projects related to lead generation are creating a database where I need to look for verified personal working emails of a specific position in the company. This search was based on my client's target market or niche. I use different lead generation tools such as clearbit, adapt, hunter.io, Snovio, apollo, rocketreach and I can utilize the SalesNavigator of Linkedin. I also do the email verification for each leads to ensure the quality. This process of prospecting is eventually used for email outreach.
    vsuc_fltilesrefresh_TrophyIcon Email Support
    Customer Support
    Real Estate Listing
    Administrative Support
    Order Entry
    Order Processing
    Online Chat Support
    Social Media Marketing
    Lead Generation
    Lead Generation Strategy
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