Hire the best Email Support Freelancers in Las Pinas, PH

Check out Email Support Freelancers in Las Pinas, PH with the skills you need for your next job.
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  • $6 hourly
    🔥Helping Business Owners Overcome Tech Challenges with Ease What I am and What I have: 💰💸 C𝓸𝓼𝓽-E𝓯𝓯𝓮𝓬𝓽𝓲𝓿𝓮 𝓪𝓷𝓭 T𝓮𝓬𝓱 S𝓪𝓿𝓿𝔂 ⚡💻𝓗𝓲𝓰𝓱-𝓼𝓹𝓮𝓮𝓭 𝓘𝓷𝓽𝓮𝓻𝓷𝓮𝓽 𝓪𝓷𝓭 𝓔𝓺𝓾𝓲𝓹𝓶𝓮𝓷𝓽 🔥Proactive 🔥Loves helping businesses grow and thrive ⭐⭐⭐⭐⭐⭐𝗠𝘆 𝗰𝗼𝗺𝗺𝗶𝘁𝗺𝗲𝗻𝘁 𝗶𝘀 𝘁𝗼 𝗹𝗲𝘃𝗲𝗿𝗮𝗴𝗲 𝗺𝘆 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 𝘁𝗼 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗲 𝘁𝗼 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺'𝘀 𝘀𝘂𝗰𝗰𝗲𝘀𝘀, 𝗮𝘀𝘀𝗶𝘀𝘁𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗶𝗻 𝗿𝗲𝗮𝗰𝗵𝗶𝗻𝗴 𝗻𝗲𝘄 𝗵𝗲𝗶𝗴𝗵𝘁𝘀. 𝗪𝗶𝗻𝗸 𝗪𝗶𝗻𝗸! 𝙊𝙩𝙝𝙚𝙧 T𝙝𝙞𝙣𝙜𝙨 W𝙝𝙮 𝙢𝙮 C𝙡𝙞𝙚𝙣𝙩𝙨 B𝙤𝙤𝙠 M𝙚 👇 🔥𝘈𝘥𝘮𝘪𝘯𝘪𝘴𝘵𝘳𝘢𝘵𝘪𝘷𝘦 𝘚𝘶𝘱𝘱𝘰𝘳𝘵: 𝘗𝘳𝘰𝘧𝘪𝘤𝘪𝘦𝘯𝘵 𝘪𝘯 𝘮𝘢𝘯𝘢𝘨𝘪𝘯𝘨 𝘦𝘮𝘢𝘪𝘭𝘴, 𝘴𝘤𝘩𝘦𝘥𝘶𝘭𝘪𝘯𝘨 𝘢𝘱𝘱𝘰𝘪𝘯𝘵𝘮𝘦𝘯𝘵𝘴, 𝘢𝘯𝘥 𝘤𝘰𝘰𝘳𝘥𝘪𝘯𝘢𝘵𝘪𝘯𝘨 𝘮𝘦𝘦𝘵𝘪𝘯𝘨𝘴. 🔥𝘋𝘢𝘵𝘢 𝘌𝘯𝘵𝘳𝘺 𝘢𝘯𝘥 𝘖𝘳𝘨𝘢𝘯𝘪𝘻𝘢𝘵𝘪𝘰𝘯: 𝘚𝘬𝘪𝘭𝘭𝘦𝘥 𝘪𝘯 𝘦𝘯𝘵𝘦𝘳𝘪𝘯𝘨 𝘢𝘯𝘥 𝘰𝘳𝘨𝘢𝘯𝘪𝘻𝘪𝘯𝘨 𝘥𝘢𝘵𝘢 𝘪𝘯 𝘴𝘱𝘳𝘦𝘢𝘥𝘴𝘩𝘦𝘦𝘵𝘴 𝘢𝘯𝘥 𝘥𝘢𝘵𝘢𝘣𝘢𝘴𝘦𝘴. 🔥𝘙𝘦𝘴𝘦𝘢𝘳𝘤𝘩: 𝘊𝘢𝘱𝘢𝘣𝘭𝘦 𝘰𝘧 𝘤𝘰𝘯𝘥𝘶𝘤𝘵𝘪𝘯𝘨 𝘵𝘩𝘰𝘳𝘰𝘶𝘨𝘩 𝘰𝘯𝘭𝘪𝘯𝘦 𝘳𝘦𝘴𝘦𝘢𝘳𝘤𝘩 𝘰𝘯 𝘷𝘢𝘳𝘪𝘰𝘶𝘴 𝘵𝘰𝘱𝘪𝘤𝘴. 🔥𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯: 𝘚𝘵𝘳𝘰𝘯𝘨 𝘸𝘳𝘪𝘵𝘵𝘦𝘯 𝘢𝘯𝘥 𝘷𝘦𝘳𝘣𝘢𝘭 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘴𝘬𝘪𝘭𝘭𝘴, 𝘦𝘯𝘴𝘶𝘳𝘪𝘯𝘨 𝘤𝘭𝘦𝘢𝘳 𝘢𝘯𝘥 𝘦𝘧𝘧𝘦𝘤𝘵𝘪𝘷𝘦 𝘤𝘰𝘳𝘳𝘦𝘴𝘱𝘰𝘯𝘥𝘦𝘯𝘤𝘦. 🔥𝘛𝘢𝘴𝘬 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵: 𝘌𝘹𝘱𝘦𝘳𝘵𝘪𝘴𝘦 𝘪𝘯 𝘱𝘳𝘪𝘰𝘳𝘪𝘵𝘪𝘻𝘪𝘯𝘨 𝘵𝘢𝘴𝘬𝘴 𝘢𝘯𝘥 𝘮𝘦𝘦𝘵𝘪𝘯𝘨 𝘥𝘦𝘢𝘥𝘭𝘪𝘯𝘦𝘴. 🔥𝘛𝘦𝘤𝘩𝘯𝘪𝘤𝘢𝘭 𝘗𝘳𝘰𝘧𝘪𝘤𝘪𝘦𝘯𝘤𝘺: 𝘍𝘢𝘮𝘪𝘭𝘪𝘢𝘳 𝘸𝘪𝘵𝘩 𝘢 𝘷𝘢𝘳𝘪𝘦𝘵𝘺 𝘰𝘧 𝘴𝘰𝘧𝘵𝘸𝘢𝘳𝘦 𝘢𝘯𝘥 𝘵𝘰𝘰𝘭𝘴 𝘪𝘯𝘤𝘭𝘶𝘥𝘪𝘯𝘨 𝘔𝘪𝘤𝘳𝘰𝘴𝘰𝘧𝘵 𝘖𝘧𝘧𝘪𝘤𝘦, 𝘎𝘰𝘰𝘨𝘭𝘦 Workspace, 𝘛𝘳𝘦𝘭𝘭𝘰, Slack, 𝘢𝘯𝘥 𝘮𝘰𝘳𝘦. 🔥Virtual Assistance 🔥Following SOPs ✅ Email & Software Setup – Gmail, Outlook, business emails, and productivity tools. ✅ Wi-Fi & Network Troubleshooting – Improve your connection and fix connectivity issues. ✅ Tech Support for Non-Techies – Patient, easy-to-follow guidance for those who feel lost with tech. 🔹 Why Work With Me? ✔️ Tech Made Simple: I explain things in a way that’s easy to understand—no tech jargon. 📩 Let’s make tech easy for you! Message me to discuss how I can help simplify your business tech needs. Wink! PLEASE NOTE: I prioritize QUALITY OF WORK OVER SPEED.
    Featured Skill Email Support
    Recruiting
    ClickUp
    Tech & IT
    Phone Support
    Communication Etiquette
    Troubleshooting
    Desktop & Laptop Support
    Accuracy Verification
    File Management
    Data Entry
    List Building
    Email Communication
    File Maintenance
    Google Sheets
  • $7 hourly
    With over a decade of experience as an online Virtual Assistant since 2012, I bring a strong background in Customer Service, Data Entry, Email and Customer Support, E-commerce, and Influencer Marketing, along with a proven ability to perform under pressure, manage multiple tasks efficiently, and communicate effectively—making me a highly motivated and adaptable professional eager to contribute to your organization's success. Knowledge in the following fields ✔️ Influencer Outreach - Instagram, Youtube and TikTok ✔️ General Virtual Assistant ✔️ Chat/Email support (Gmail, Xsellco, Replyco) ✔️ CRMs (Teamwave, Pipedrive and Bitrix) ✔️ Canva ✔️ Loom ✔️ Basic Photo and Video Editing ✔️ Social Media Management ✔️ Social Media Marketing Tips ✔️ Facebook and Instagram Engagement ✔️ Airbnb, Booking.com, Agoda, Homeaway rental management ✔️ Social Media Customer Service Support ✔️ E-commerce Shopify Sales and Marketing ✔️ Oberlo Dropshipping ✔️ Experienced website uploader ✔️ Wordpress ✔️ ShipStation ✔️ Trello ✔️ Podio ✔️ Tapfiliate ✔️ Kickstarter ✔️ Linkedin Campaign ✔️ Influencer Marketing Specialist ✔️ Facebook Market Place ✔️ Incogniton ✔️ Sales & Marketing ✔️ Clickup ✔️ Asana ✔️ Tiktok Shop ✔️ Tiktok Affiliate
    Featured Skill Email Support
    Customer Satisfaction
    Data Entry
    Social Customer Service
    Customer Support
    Social Media Website
    Customer Experience
    Marketing Communications
    Customer Service
    Sales & Marketing
    Influencer Marketing
    Social Media Advertising
  • $8 hourly
    Thanks for viewing my profile! I am Kimberly Francisco a freelancer based in Manila, Philippines. If you have an e-Commerce store and need help with the customer support side and some Shopify tasks, we'll be a great fit! With over 9 years of experience in customer service, I bring a wealth of knowledge and expertise in delivering exceptional support and fostering positive customer relationships. Throughout my career, I've honed my ability to handle a variety of customer inquiries, resolve issues efficiently, and create memorable customer experiences. I have extensive hands-on experience with leading customer service platforms, including Zendesk, Gorgias, and Shopify. My deep understanding of these tools allows me to streamline workflows, manage tickets effectively, and provide quick, insightful responses that meet customers' needs. Whether troubleshooting technical issues or assisting with product inquiries, I am committed to delivering seamless and satisfactory resolutions that enhance the customer journey. Key strengths include: 9 years of customer service experience in diverse industries. Proficient in Zendesk, Gorgias, and Shopify. Expertise in managing support tickets, live chat, and social media interactions. Strong problem-solving and conflict resolution skills. Excellent communication and interpersonal abilities. Ability to collaborate effectively with cross-functional teams to improve customer experience. Passionate about creating solutions that delight customers and build long-term loyalty. I thrive in dynamic environments and am always eager to contribute to a team that values customer satisfaction and continuous improvement. Send me a message and let's start working together!
    Featured Skill Email Support
    Product Knowledge
    Customer Satisfaction
    Customer Service
    Dropshipping
    Online Chat Support
  • $6 hourly
    Looking for a skilled freelancer who can handle all your property management needs? Look no further! As a Leasing Assistant, Customer Service VA, Vendor Support Specialist, and Lead Scraper, I am the all-in-one solution you need to streamline your business operations and maximize profits. With years of experience in the industry, I am well-versed in all aspects of property management, including leasing, customer service, vendor support, and lead scraping. I am proficient in utilizing the latest technologies and tools to provide accurate and efficient services that meet your specific needs. Here are some of the tasks that I've done: ◉Managing vendor and tenant communications ◉Creating and managing lease agreements and paperwork ◉Responding to customer inquiries and resolving issues ◉Providing administrative support, including data entry and scheduling ◉Scraping leads and organizing them for potential business opportunities. Whether you need assistance with tenant management, vendor coordination, or administrative tasks, I've got you covered. I am dedicated to providing exceptional service and ensuring your satisfaction. So why wait? Let's work together to take your property management business to the next level! Contact me today to learn more."
    Featured Skill Email Support
    Data Management
    Phone Communication
    Customer Support
    Product Research
    Customer Satisfaction
    English
    Order Processing
    Customer Service
    Order Fulfillment
    Order Tracking
    Virtual Assistance
    Data Entry
    Lead Generation
  • $15 hourly
    Are you looking to elevate your eCommerce operations to new heights? With over 5 years of specialized experience, I excel in optimizing online store operations, enhancing customer support, and managing logistics with precision. 𝐒𝐤𝐢𝐥𝐥𝐬 𝐚𝐧𝐝 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 🛒 𝐄𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 Platforms: Shopify, BigCommerce, Amazon, WooCommerce, eBay, Walmart, Faire, etsy Operations: Order processing, inventory management, refunds, dispute resolution Shipping Management: Shipstation, logistics optimization, issue investigation, claims filing 🌟 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 Channels: Chat, text, email, social media Tools: Zendesk, Freshchat, Tidio, ReAmaze Specialties: Chargebacks, payment disputes, customer satisfaction strategies 🚀 𝐆𝐫𝐨𝐰𝐭𝐡 𝐅𝐚𝐜𝐢𝐥𝐢𝐭𝐚𝐭𝐨𝐫 Strategic Partnerships: Identifying and closing deals to expand market reach Lead Generation: Cold calling, converting prospects into loyal customers Content Creation: Blogs, social media management, backlinking 📈 𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 Virtual Assistance: Administrative tasks, data entry, scheduling Email/Calendar Management: Efficiently managing emails and calendars for smooth communication flow AI Research: Utilizing AI tools for in-depth research and innovative solutions. 𝐖𝐡𝐚𝐭 𝐈 𝐂𝐚𝐧 𝐃𝐨 𝐅𝐨𝐫 𝐘𝐨𝐮: • Optimize Operations: Streamline your eCommerce operations for maximum efficiency and growth. • Enhance Customer Support: Implement robust strategies for exceptional customer service. • Manage Logistics: Ensure smooth and efficient logistics and shipping processes. • Drive Growth: Identify opportunities and implement strategies for business growth. • Create Engaging Content: Enhance your brand's online presence with dynamic content. • Generate Leads: Successfully engage and convert prospects into loyal customers. 𝐖𝐡𝐲 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞? With a comprehensive approach to eCommerce operations, I am committed to delivering exceptional service that drives results. My attention to detail, strong organizational skills, and ability to adapt to the evolving digital landscape make me the perfect partner for your eCommerce business. Let's work together to take your operations to the next level!
    Featured Skill Email Support
    Ecommerce Support
    ChatGPT
    Shopify
    Email Management
    Project Management
    Business Operations
    Virtual Assistance
    Order Processing
    Startup Company
    Product Knowledge
    Ecommerce
    Administrative Support
    Customer Support
    Customer Service
  • $10 hourly
    On the hunt for an 𝑬𝑿𝑷𝑬𝑹𝑰𝑬𝑵𝑪𝑬𝑫 𝑽𝑰𝑹𝑻𝑼𝑨𝑳 𝑨𝑺𝑺𝑰𝑺𝑻𝑨𝑵𝑻 & 𝑪𝑼𝑺𝑻𝑶𝑴𝑬𝑹 𝑺𝑼𝑷𝑷𝑶𝑹𝑻 for a sustained working relationship? ⚡💻Technical Proficiency and Reliable Internet 💸💰 Cost-Effective & Tech-Savvy 🧬🕒Flexibility and Availability 🎭🏛️Cultural Understanding These are the tasks clients usually hire me for 👇🏻👇🏻👇🏻 💎𝑴𝒂𝒔𝒕𝒆𝒓 𝒐𝒇 𝑴𝒂𝒏𝒚 𝑻𝒓𝒂𝒅𝒆𝒔, 𝑶𝒇𝒇𝒆𝒓𝒊𝒏𝒈 𝑯𝒆𝒍𝒑 𝑾𝒉𝒆𝒓𝒆𝒗𝒆𝒓 𝑰𝒕'𝒔 𝑬𝒔𝒔𝒆𝒏𝒕𝒊𝒂𝒍 Clients entrust me with a wide array of tasks, knowing that I can efficiently manage a broad spectrum of administrative duties, spanning from email management to research and scheduling, thereby providing comprehensive support for their business needs 📈𝘿𝙖𝙩𝙖 𝙀𝙣𝙩𝙧𝙮 I'm a pro at entering and organizing data. Your business info will be in tip-top shape! 📧𝙀𝙢𝙖𝙞𝙡 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Say goodbye to inbox chaos. I'll keep your emails organized and respond promptly. 📆𝘾𝙖𝙡𝙚𝙣𝙙𝙖𝙧 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Your schedule is my priority. I'll make sure you're never double-booked. 📄𝘿𝙤𝙘𝙪𝙢𝙚𝙣𝙩 𝙋𝙧𝙚𝙥𝙖𝙧𝙖𝙩𝙞𝙤𝙣 Need polished documents and presentations? I've got you covered. 🫶🏻𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 I'll handle customer inquiries and issues, ensuring happy customers. *wink* 🤳𝙎𝙤𝙘𝙞𝙖𝙡 𝙈𝙚𝙙𝙞𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Want a strong online presence? I can manage your social media, engage your audience, and help you grow your online following. 💎𝑳𝒆𝒂𝒅 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 Let me find and nurture potential leads to turn them into valuable clients. 🤝𝑯𝒖𝒎𝒂𝒏 𝑹𝒆𝒔𝒐𝒖𝒓𝒄𝒆𝒔 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 Smooth HR processes are essential. I can help with recruitment, onboarding, and employee management. 📑𝑬𝒙𝒕𝒆𝒏𝒔𝒊𝒗𝒆 𝑹𝒆𝒔𝒆𝒂𝒓𝒄𝒉 I'm a research whiz. I'll dig up valuable insights for your business strategies. 💎𝑴𝒖𝒍𝒕𝒊𝒕𝒂𝒔𝒌𝒊𝒏𝒈 I thrive on handling multiple tasks at once. No need to worry about juggling priorities. In a nutshell, I'm the versatile freelancer you need to boost your business efficiency. Let's chat and see how I can make your work life easier! Ready to kick things off? 👉Shoot me a message on Upwork.
    Featured Skill Email Support
    Administrative Support
    Order Management
    Project Management
    Virtual Assistance
    Data Entry
    Order Fulfillment
    Shopify
    Online Chat Support
    Product Knowledge
    Dropshipping
    Customer Support
    Customer Service
    Email Communication
    Ecommerce
  • $5 hourly
    ✨💎 -- ADMINISTRATIVE VIRTUAL ASSISTANT -- ✨💎 Hello! A Brilliant Virtual Assistant you need is here. My name is "May" I am a Professional Virtual Assistant who is diligent and determined about my work. Make my client happy and satisfied with my output is my goal. ❤ I am a professional freelancer with a heart, a fast learner, loyal, and a team player individual. I strive in a positive workplace, but I can also work under pressure. 💪 Don't hesitate to contact me. I'm just one invitation away!! 📞 Always online and available. I am looking forward to hear from you, My adorable client. 😘 💚Service I offer:💚 ✔Data Entry ✔Lead Generation ✔Web Research ✔Chat Support ✔Email Support ✔Product Research ✔Product Listing ✔Removing photo/images background ✔Photo Retouch ✔Creating Design using CANVA for publish ✔Infrographic, Certification, Invitation, Logo, Resume ✔40 WPM with 99% accuracy 💚Applications and Tools, Websites I use:💚 ✔Google Sheets ✔Google Docs ✔Microsoft Excel ✔Microsoft Word ✔(Sample of Emailing system) Slack ✔(Sample of Graphic designing tool) Adobe Photoshop, Canva, Paint, Pixlr ✔(Sample of Ecommerce website) Sikanalytics, Shopify, eBay ✔(Sample of Social media sites) Facebook, Linkedin ✔(Sample of Email finder and verification) Snovio, never bounce Rest assured that I could give you a good quality service and detailed output.❣ Best Regards, Your Brilliant VA May
    Featured Skill Email Support
    Microsoft Excel
    Product Research
    Product Listings
    Typing
    Data Mining
    Microsoft Office
    Photo Editing
    Administrative Support
    Lead Generation
    Canva
    Adobe Photoshop
    Data Entry
  • $11 hourly
    Hi! I'm Rob! I'm an Inbound Sales Specialist with 10 years of experience in BPO sales. I thrive on connecting with customers, understanding their needs, and providing tailored solutions that drive results. I’m passionate about delivering excellent service and building strong, lasting relationships. Excited to bring my skills and energy to your team!
    Featured Skill Email Support
    Product Knowledge
    Cold Calling
    Sales
    Communication Etiquette
    Telemarketing
    Interpersonal Skills
    Customer Support
    Online Chat Support
    Order Tracking
  • $6 hourly
    𝒀𝒐𝒖𝒓 𝑨+ 𝑽𝑰𝑹𝑻𝑼𝑨𝑳 𝑨𝑺𝑺𝑰𝑺𝑻𝑨𝑵𝑻!!! Guaranteed: 🧰🤝 Reliability and Professionalism 💻⚡️ High Speed Internet and Devices ⏰📆 Time Control and Organizational Skills 𝑯𝒆𝒓𝒆'𝒔 𝒘𝒉𝒂𝒕 𝑰 𝒄𝒂𝒏 𝒅𝒐 𝒇𝒐𝒓 𝒚𝒐𝒖 👇👇👇 🔥 𝑱𝒐𝒉𝒏’𝒔 𝑶𝒏𝒆-𝑺𝒕𝒐𝒑-𝑺𝒉𝒐𝒑 – 𝒀𝒐𝒖𝒓 𝑮𝒐-𝑻𝒐 𝑺𝒐𝒍𝒖𝒕𝒊𝒐𝒏 𝒇𝒐𝒓 𝑬𝒗𝒆𝒓𝒚 𝑵𝒆𝒆𝒅 ♦️ Masterfully handle a wide range of administrative tasks including email management and data entry, ensuring smooth operations and freeing up your valuable time for strategic endeavors. 🔥𝑨𝒅𝒎𝒊𝒏𝒊𝒔𝒕𝒓𝒂𝒕𝒊𝒗𝒆 𝑺𝒖𝒑𝒑𝒐𝒓𝒕? ♦️ Say goodbye to overflowing inboxes and cluttered desks. I’ll handle email management and document organization, keeping your business running smoothly. 🔥𝑫𝒂𝒕𝒂 𝑬𝒏𝒕𝒓𝒚? ♦️ Tired of tedious data entry? I’ll take care of it with accuracy and efficiency using Microsoft Office and Google Workspace, ensuring your data is clean, organized, and easily accessible. 🔥𝑪𝒉𝒂𝒕 𝑺𝒖𝒑𝒑𝒐𝒓𝒕? ♦️ Provide top-notch customer service with my chat support expertise. I’ll promptly and professionally address customer inquiries, ensuring a positive experience. 🔥𝐘𝐨𝐮𝐫 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐢𝐬 𝐌𝐲 𝐆𝐨𝐚𝐥! 🌟As your dedicated partner, I am committed to navigating the path to your objectives with unwavering determination. With a focus on collaboration, innovation, and a personalized approach, I am here to turn your aspirations into achievements. 💎 𝑺𝒐𝒇𝒕𝒘𝒂𝒓𝒆 𝒂𝒏𝒅 𝑻𝒐𝒐𝒍𝒔 𝒕𝒉𝒂𝒕 𝑰’𝒗𝒆 𝒖𝒔𝒆𝒅 𝒂𝒏𝒅 𝒑𝒓𝒐𝒇𝒊𝒄𝒊𝒆𝒏𝒕 𝒘𝒊𝒕𝒉: 💎 👉 Zendesk 👉 Canva 👉 Slack 👉 Discord 👉 Zoom 👉 Shopify 👉 Gorgias 👉 Magento 👉 Salesforce 👉 Google Workspace 👉 Microsoft Office 👉 Meta for Business 𝑪𝒉𝒐𝒐𝒔𝒆 𝒆𝒙𝒄𝒆𝒍𝒍𝒆𝒏𝒄𝒆, 𝒄𝒉𝒐𝒐𝒔𝒆 𝒑𝒆𝒓𝒔𝒐𝒏𝒂𝒍𝒊𝒛𝒆𝒅 𝒄𝒂𝒓𝒆 – 𝒄𝒉𝒐𝒐𝒔𝒆 𝑴𝑬 *𝒘𝒊𝒏𝒌 Seems like a good fit for your needs? ✨ 📩 𝑫𝒓𝒐𝒑 𝒂 𝒑𝒆𝒓𝒔𝒐𝒏𝒂𝒍 𝒎𝒆𝒔𝒔𝒂𝒈𝒆 𝒂𝒏𝒅 𝒍𝒆𝒕'𝒔 𝒅𝒊𝒔𝒄𝒖𝒔𝒔 𝒕𝒉𝒊𝒔 𝒂𝒎𝒂𝒛𝒊𝒏𝒈 𝒐𝒑𝒑𝒐𝒓𝒕𝒖𝒏𝒊𝒕𝒚!
    Featured Skill Email Support
    Salesforce
    Customer Support
    Virtual Assistance
    Microsoft Office
    Google Workspace
    Gorgias
    Shopify
    Discord
    Slack
    Canva
    Online Chat Support
    Social Media Management
    Ecommerce Support
    Zendesk
  • $9 hourly
    👩 I am a Virtual Assistant expert for MORE THAN 10 YEARS and I could help you in your administrative assistance and customer support needs. 👆 I am doing various virtual assistance projects effectively and excellently for more than 10 years. These skills are: ✔️Virtual Office Administration ✔️ Project Management ✔️ Lead Generation ✔️ Data Entry ✔️ Web Research ✔️ Administrative Assistance ✔️ Customer Service ✔️ Email Management ✔️ Calendar Management ✔️ Database Management ✔️ Chat Support ✔️ Document Management ✔️ Microsoft Office usage (Word, Excel, and Powerpoint) ✔️ Google Workspace/Suite Management ✔️ Transcription ✔️ Customer Relationship Management (CRM) Support ✔️ Project Management ✔️ E-commerce Management ✔️ Orders and Returns Management ✔️ Invoicing ✔️ Social Media Management ✋🏼 I am proactive, resourceful, quality-oriented and goal-oriented person. I want to provide fast and exemplary work for Clients. I embrace challenges as an opportunity for me to develop my skills and personality. I graduated Bachelor of Science in Commerce, major in Entrepreneurship, from the Philippines prestigious university, De La Salle University. This course is one of the Center of Excellence from the said university.
    Featured Skill Email Support
    Administrative Support
    Lead Generation
    Google Calendar
    Project Management
    Typing
    Customer Support
    Order Processing
    Microsoft Word
    Data Entry
    Email Communication
  • $15 hourly
    I am a customer service maven with E-commerce and training experience. I would like to be part of a collaborative team where I can showcase my skills acquired from more than 14 years of experience in the customer service, administration, E-commerce, and hospitality industries. PROFESSIONAL PROFILE ● Passionate customer service skills, effective communicator, and creative problem solver. ● Very attentive, giving full attention to customers, taking time to understand the points being made, asking questions as appropriate, and conveying empathy. ● Possesses an engaging personality and can relate to all types of people and all levels of management. Articulate, with excellent verbal and written communication skills. ● Capable of working with minimum supervision, can manifest leadership and management capabilities and can manage time, and is unflappable under pressure. ● Willing to work extended hours without complaint as required by the job on hand. ● Qualifications include a demonstrated competency in Windows applications, MS Office, Google Suite, Slack, Skype, Notion, Airtable, Zendesk, Gorgias, Shopify, Tidio, and Email Client applications. MOST RECENT WORK-FROM-HOME EXPERIENCE: Customer Service Coordinator/Oder Fulfillment for Drop Shipping/Virtual Assistant (remote worker), Vertical Gardens Direct, January 23, 2017 to January 13, 2023. ● Responsible for covering chat service for leads and clients using Tidio. ● Receive inbound calls from interested parties and clients using Skype. ● In charge of handling all customer service queries through our web form, email, and Facebook page. ● Take care of daily inventory, order fulfillment, order updates, tracking updates, refunds, and order cancellation through Shopify. ● Create and update quotations for clients through Shopify. ● Coordinate with suppliers should any issues arise and relay relevant information to clients. Email Customer Support Associate (remote worker), MTailor, October 25, 2017 to May 28, 2021. ● Responsible for answering customer tickets within the required SLA. ● Provide customers with accurate measurement adjustments for garments that are in need of a remake. ● Accomplish daily tasks assigned by management to address different issues like address validation, international shipment tracking, dashboard error check-ins, measurement validation, etc. EDUCATION • Bachelor of Arts in Organizational Communication, University of the Philippines Manila, Padre Faura, Manila, June 6, 2001 – May 31, 2006.
    Featured Skill Email Support
    Social Media Management
    Administrative Support
    Order Fulfillment
    Front Desk
    Answered Ticket
    Customer Support
    Employee Training
    Customer Service
    Quality Assurance
    Order Entry
    Online Chat Support
  • $12 hourly
    HI! I'm Julie. I've been working in the publishing sector for over nine years now. Before being elevated to Operations Team Leader in 2018, I spent four years as a Publishing Editor. I've worked on projects with authors, editors, and other clients all over the world. My experiences have given me the chance to improve my abilities and expand my network. I put a lot of effort into my work, am constantly seeking to learn new skills, and relish working with others who share my enthusiasm. I sincerely hope you will give me a shot at the jobs for which I am qualified. Thank you! 📈Leadership Skills 📊Project Management 📚Content Management 📞Customer Care 📧Email Support/Management 📉 Data Entry 🤦‍♀️Data Management 🌐Online Research Applications and Tools, websites I use: ✅Google Sheets, Docs, Forms ✅Microsoft Excel ✅Microsoft Word ✅Microsoft Power Bi ✅Emailing System: Outlook, Gmail, Yahoo, Slack ✅Conference Call Systems: Microsoft MS Teams, Zoom ✅Facebook, Instagram, Pinterest. Linkedin ✅Project Management Systems: Trello, Asana
    Featured Skill Email Support
    Project Scheduling
    Customer Support
    Decision Making
    Communication Etiquette
    Project Timelines
    Time Management
    Data Entry
  • $7 hourly
    During my previous work experience, I have gained valuable expertise in lead generation and have honed my skills in various aspects of the sales and marketing process. Here's a breakdown of my experience using the provided keywords: Lead Generation: * Utilized a combination of inbound and outbound strategies to generate leads for the company. * Implemented effective lead nurturing techniques to build relationships with potential clients and increase conversion rates. * Conducted lead profiling to identify key information about prospects, enabling personalized and targeted marketing approaches. * Successfully acquired leads through various channels, including lead sourcing and proactive outreach. Appointment Setting: * Managed incoming calls from potential clients, provided detailed information about products or services, and scheduled appointments for the sales team. * Conducted outbound follow-up calls to nurture leads, answer questions, and move prospects through the sales pipeline. Offer Creation and Contract Management: * Created initial offers based on property evaluations, market analysis, and client requirements. * Drafted cash offers to motivated sellers, negotiating favorable terms and conditions. * Conducted property comparisons and computed after-repair value (ARV) to determine investment potential and profitability. * Updated contracts using Docusign, ensuring accuracy and efficiency in contract management. * Sent out contracts to relevant parties involved in the transaction, maintaining clear communication throughout the process. Marketing and Social Media Management: * Managed social media platforms, including content creation, scheduling, and community engagement. * Developed and executed email marketing campaigns to nurture leads and promote company services. * Implemented SMS marketing strategies to reach a wider audience and drive lead generation. * Utilized Facebook Ad Manager to create and manage targeted advertising campaigns, optimizing reach and engagement. Workflow and Property Management: * Created and implemented efficient workflows to streamline lead generation processes and maximize productivity. * Managed rental properties, overseeing tenant screening, lease agreements, and property maintenance. Overall, my experience in lead generation, appointment setting, offer creation, contract management, marketing, and property management has equipped me with a diverse skill set to contribute effectively to any team focused on driving business growth and maximizing sales opportunities.
    Featured Skill Email Support
    Email
    Project Management Support
    Travel Itinerary
    Travel Planning
    Online Chat Support
    Workspace
    Google Calendar
    Administrative Support
    Writing
  • $8 hourly
    ''Rome wasn't built in a day'' But you don't have to wait for 800 years to build your own empire. I'll help you build your own, just like how Romulus and Remus built Rome. Let my tools and skills speak for me ⚡ Canva Graphics Design ⚡ Social Media Management (Instagram, Facebook, Pinterest) ⚡ Content Creation (Instagram, Facebook, Pinterest) ⚡ Customer Support (Email and Chat) ⚡ Email Management ( Gmail, Outlook) ⚡ Tour and Rental Management (Airbnb, Get your Guide, Viator) ⚡ Data Entry ⚡ Research ⚡E-commerce management (Ebay, Amazon, Etsy) ⚡ General Office and Google Suite Skills ( Outlook, Excel, Word, Powerpoint, Dropbox, Google drive, One drive) Let me be the extra pair of hands who'll assist you constructing your own Empire. Help me, HELP YOU 😊 Jeffrey Millado
    Featured Skill Email Support
    Administrative Support
    Property Management
    Etsy Listing
    Etsy
    eBay Listing
    Slack
    Shopify
    Amazon
    Ecommerce
    Virtual Assistance
    Social Customer Service
    Social Media Design
    Social Media Replies
    Canva
  • $11 hourly
    With 10 years of extensive experience working in Customer Service and assisting customers with their concerns on purchased services/products. In my experience, I am able to: - Answer product inquiries. - Handle Escalations. - Meet Key Performance Indicators. - Maintain Customer Satisfaction. My primary focus is on Email and Chat support. I have a good command of the English language and am able to converse well. I work with businesses/organizations that care about quality. Quality work and services will get you customer satisfaction and loyalty. I am knowledgeable in using Zendesk, Intercom, ReAmaze and other CRM tools. I am looking forward to meeting you!
    Featured Skill Email Support
    Outbound Sales
    Data Entry
    Product Knowledge
    Customer Service
    Customer Satisfaction
    Email Etiquette
    Email Communication
    Ticketing System
    Customer Support
    Technical Support
    English
    Online Chat Support
    Inbound Inquiry
    Order Tracking
    Order Processing
  • $7 hourly
    𝐖𝐨𝐫𝐤 𝐰𝐢𝐭𝐡 𝐦𝐞, 𝐚𝐧𝐝 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫, 𝐋𝐄𝐓'𝐒 𝐖𝐈𝐍! 🚀 My 5+ years of immense experience as a Virtual Assistant have equipped me with a multitude of skill set. I have been consistently recognized as a 🏆 Top Rated 🏆 freelancer here on Upwork and have a 💯 percent Job Success Score. ✨ 𝑺𝒖𝒎𝒎𝒂𝒓𝒚 𝒐𝒇 𝑬𝒙𝒑𝒆𝒓𝒕𝒊𝒔𝒆 ✨ 🎯 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲: organize and prepare for meetings, coordinate travel arrangements, manage emails, calendar, and phone calls 🎯 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗪𝗲𝗯𝘀𝗶𝘁𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: customer engagement, graphic design, video editing, blog writing, copywriting, content management and scheduling, blog management, Facebook ads, TikTok marketing, Google ads, social media analytics 🎯 𝗢𝗻𝗹𝗶𝗻𝗲 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: maintain quality control, analyze and improve organizational process and workflow, train and supervise staff, manage budgets and forecasts, manage staff’s KPI 🎯 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲: proficiency in Shopify, BigCommerce, UI/UX design, website design and management, product listing optimization, inventory management, order fulfillment and processing 🎯 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗛𝗶𝗿𝗶𝗻𝗴 𝗦𝘂𝗽𝗲𝗿𝘃𝗶𝘀𝗶𝗼𝗻: headhunting, screening and interviewing candidates, onboarding new hires, processing employees' paychecks, file management, end-to-end recruitment 🎯 𝗚𝗲𝗻𝗲𝗿𝗮𝗹 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: data entry, online research, email marketing, creating and formatting spreadsheets, docs, and presentations 🎯 𝗢𝘁𝗵𝗲𝗿 𝗦𝗸𝗶𝗹𝗹𝘀: customer service, sales, cold calling, lead generation, project management, CRM management I consistently deliver high-quality work on time, ensuring accuracy and completeness in every project. I'm passionate about exceeding client expectations and building long-term partnerships. My approach is built on three things: 🌟 open communication, 🌟 a commitment to excellence, and; 🌟 unwavering integrity.
    Featured Skill Email Support
    Freight Forwarding
    Business Operations
    Project Management
    HR & Recruiting Software
    Social Media Content Creation
    Social Media Design
    Social Media Marketing
    File Management
    Customer Service
    Social Media Management
    Executive Support
    Administrative Support
    Virtual Assistance
    Social Media Lead Generation
  • $8 hourly
    I am a well experienced Customer service representative in the field of Banking and Finance with sales since 2009. I have been working for BPO companies for more or less 14 years now. I can work and multi-task at the same time with all the duties and workloads provided During my employment, I was able to acquire and develop my skills in problem solving, gathering and analyzing data, adapt to new types of accounts and services, and to multi task to increase my output. The experience that I have acquired over the years would be a great benefit to the company in achieving their targets. I am very passionate about my job and I am able to produce positive results whatever the task would be. I am very resourceful and would do everything I can to provide solutions for our clients Below are some of the work experiences I had with ICT Global Marketing, Sykes International and my current employer JP MORGAN CHASE & CO that I would definitely excel at: 1. Basic Admin Duties - data entry & email support 2. Customer Service - both email and chat support that includes both consumer and business account assistance, Online escalations, Business online technical support 4. Social Media Management - posting, drafting, creating, monitoring, engaging, etc. 5. Sales- offer extra protection and services in both personal and business accounts for banking needs.
    Featured Skill Email Support
    Administrative Support
    Customer Service
    Virtual Assistance
    Computer Basics
    Fluent
  • $15 hourly
    Looking for an experienced and results-driven web designer? Hello, I’m Janella, a seasoned web designer passionate about crafting visually stunning, user-friendly, and high-performing websites. With over 8 years of experience, I have helped businesses and entrepreneurs establish a strong digital presence by designing aesthetically appealing and functionally robust websites. My Expertise: ✔️ Website Design & Development (Specializing in DUDA & WIX) ✔️ Website Maintenance & Optimization ✔️ Thryv Website Design ✔️ Website Updates & Redesigns ✔️ SEO-Optimized Blogs & Content ✔️ Keyword Research for SEO ✔️ Email Automation & Campaigns ✔️ Graphic & Logo Design (Canva, Adobe Photoshop, Illustrator) ✔️ Marketing Materials (Flyers, Promotions, Social Media Content) ✔️ Virtual Assistance & Administrative Support What Sets Me Apart: ✔️ Creative & Strategic Web Design – A perfect balance of aesthetics and functionality. ✔️ User-Centered Approach – Ensuring seamless navigation and engagement. ✔️ Mobile & Responsive Designs – Optimized for all devices. ✔️ Technical Proficiency – Strong knowledge of HTML & CSS. ✔️ E-Commerce Solutions – Crafting online stores that convert. Let’s Build Something Great Together Whether you need a new website, a redesign, or ongoing support, I am here to bring your vision to life. Let’s discuss your project and create a standout digital presence that drives results. Let’s connect and make it happen!
    Featured Skill Email Support
    WordPress Theme
    HubSpot
    WordPress Plugin
    Social Media Advertising
    Mailchimp
    WordPress Website
    Duda
    WordPress
    SEO Keyword Research
    Wix
    Adobe Photoshop
    Adobe Illustrator
    Web Design
  • $8 hourly
    Seeking to enhance your 𝙚𝙛𝙛𝙞𝙘𝙞𝙚𝙣𝙘𝙮? 🎖️ 6 Years of Customer Service Expertise 💻 Healthcare | B2B | E-Commerce 🚀 Highly Efficient and Dedicated Let's lighten your load 👇👇👇 💎 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀 Taking care of customer questions, solving problems, and making sure they're happy with what we offer, all to build loyalty and a good image for our brand. • 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘶𝘱𝘱𝘰𝘳𝘵 • 𝘌𝘮𝘢𝘪𝘭 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 • 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘌𝘵𝘪𝘲𝘶𝘦𝘵𝘵𝘦 • 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘚𝘬𝘪𝘭𝘭𝘴 • 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘢𝘵𝘪𝘴𝘧𝘢𝘤𝘵𝘪𝘰𝘯 💎 𝘼𝘿𝙈𝙄𝙉𝙄𝙎𝙏𝙍𝘼𝙏𝙄𝙑𝙀 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 Helping out with different administrative duties such as arranging schedules, handling emails, and keeping the office running smoothly. • 𝘋𝘰𝘤𝘶𝘮𝘦𝘯𝘵 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘚𝘤𝘩𝘦𝘥𝘶𝘭𝘪𝘯𝘨 • 𝘋𝘢𝘵𝘢 𝘌𝘯𝘵𝘳𝘺 • 𝘙𝘦𝘴𝘦𝘢𝘳𝘤𝘩 𝘈𝘴𝘴𝘪𝘴𝘵𝘢𝘯𝘤𝘦 • 𝘌𝘮𝘢𝘪𝘭 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘈𝘤𝘤𝘶𝘳𝘢𝘤𝘺 𝘝𝘦𝘳𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯 • 𝘍𝘪𝘭𝘦 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘍𝘪𝘭𝘦 𝘔𝘢𝘪𝘯𝘵𝘦𝘯𝘢𝘯𝘤𝘦 • 𝘌𝘳𝘳𝘰𝘳 𝘋𝘦𝘵𝘦𝘤𝘵𝘪𝘰𝘯 💎 𝙋𝙍𝙊𝘿𝙐𝘾𝙏 𝙍𝙀𝙎𝙀𝘼𝙍𝘾𝙃 Assist in identifying profitable products suitable for selling through the Amazon store. • 𝘗𝘳𝘰𝘥𝘶𝘤𝘵 𝘒𝘯𝘰𝘸𝘭𝘦𝘥𝘨𝘦 • 𝘙𝘦𝘴𝘦𝘢𝘳𝘤𝘩 𝘋𝘰𝘤𝘶𝘮𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯 • 𝘙𝘦𝘴𝘦𝘢𝘳𝘤𝘩 & 𝘚𝘵𝘳𝘢𝘵𝘦𝘨𝘺 • 𝘗𝘶𝘳𝘤𝘩𝘢𝘴𝘪𝘯𝘨 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘐𝘯𝘷𝘦𝘯𝘵𝘰𝘳𝘺 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 📌 𝙏𝙊𝙊𝙇𝙎 𝙏𝙃𝘼𝙏 𝙄 𝙐𝙎𝙀 👇👇👇 🤝 Customer Relationship Management: ✦ LiveAgent ✦ Salesforce 📩 Communication: ✦ Slack ✦ Microsoft Teams ✦ WhatsApp ✦ Discord ✦ Zoom ✦ Skype 📝 Project Management and Organization: ✦ ChatGPT ✦ Google Workspace ✦ Microsoft Office Applications ✦ Basecamp ✦ CognitoForms ✦ Canva 📈 Analytics: ✦ Sellerboard ✦ Amazon Seller Central ✦ Revseller ✦ SellerAmp ✦ Keepa Ready to collaborate? 🌟 1️⃣ Shoot me an 𝙐𝙥𝙬𝙤𝙧𝙠 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 🤳 2️⃣ Hit the “𝙎𝙘𝙝𝙚𝙙𝙪𝙡𝙚 𝙖 𝙢𝙚𝙚𝙩𝙞𝙣𝙜" button ✨ 3️⃣ Drop a time for our 𝘿𝙞𝙨𝙘𝙤𝙫𝙚𝙧𝙮 𝘾𝙖𝙡𝙡 💡 🤝 Let's make magic happen! *wink* Catch you later! Rose 🌸
    Featured Skill Email Support
    Email Management
    Ecommerce
    Purchasing Management
    Amazon FBA Product Research
    Virtual Assistance
    Email Communication
    Customer Support
    Medical Terminology
    Healthcare
    Administrative Support
    Data Entry
    Communication Etiquette
    Customer Service
    Online Chat Support
  • $13 hourly
    I started as a Marketing Assistant and was promoted as a Training and Recruitment Support Staff after one year. My tasks included documentation, scheduling, training new hires, and interviewing applicants. I am currently a part-time Virtual Assistant for a copywriter. Additionally, I am a content writer for a health blog. I was also hired by an agency to write blog content for their clients in the roofing and construction industry. I also handled social media accounts for a previous client. I used Canva to create content such as IG stories and IG reels.
    Featured Skill Email Support
    Documentation
    Blog Content
    Canva
    Website Content
    Article Writing
    Blog Writing
    Data Entry
    Google Docs
    Google Sheets
    Microsoft Office
    Administrative Support
    Virtual Assistance
    Essay Writing
  • $11 hourly
    Work experience as a Virtual Assistant and Interior Designer: VIRTUAL ASSISTANT (Upwork client) January 2023 - October 2024 VIRTUAL ASSISTANT (Upwork client) June 2021 - January 2023 CLOSE CAPTIONER December 2020 - March 2021 CLIENT SERVICES ASSOCIATE MAY 2018 - December 2019 INTERIOR DESIGNER February 2017 - Present I can help you with your business or personal needs as a Virtual Assistant. ✓ Proven experience as a Virtual Assistant ✓ Familiarity with current technologies ✓ Excellent time management skills ✓ Solid organizational skills ✓ Wide range of administrative skills ✓ Experience with word-processing software and spreadsheets ✓ Knowledge of online calendars and scheduling (e.g. Google Calendar) ✓ Excellent communication skills (Email, live chat, light phone assistance) ✓ Experience with data entry and lead generation ✓ Assist in QA testing Tools I’m familiar with: ✓ Google Suites/Workspace ✓ Canva ✓ Slack ✓ Front ✓ Intercom ✓ Work Management (Asana, Jira, Clickup, Notion) ✓ Team Management (Clockify, Hubstaff, Gusto) ✓ Electronic Agreements (HelloSign, DocuSign) ✓ Testlodge ✓ MS office (Word, Excel, Powerpoint, Outlook, Teams) ✓ Salesforce ✓ Social Media Platforms (Facebook, Instagram, Tiktok, Twitter, Pinterest) ✓ Lead Generation Tools (Email Finder, Aeroleads) ✓ Engagement rate calculators (Grin, Phlanx) ✓ Recruitment tools (Upwork, Indeed, Kalibr, ZipRecruiter, LinkedIn) ✓ Email marketing & Tracking (Mailchimp, Mailtrack) ✓ Product Listing (Etsy, Chatria) ✓ Video Editing (iMovie, Capcut, Canva) ✓ Stripe ✓ Writing Tools (Grammarly, Quillbot) ✓ Loom ✓ ChatGPT ✓ Calendly ✓ Squarespace ✓ ECW (Entry-level) ✓ Ring Central (Entry-level) Skills as Interior Designer: ✓ 2D & 3D plans ✓ Rendering ✓ Mood boards ✓ FF&E ✓ Sourcing/Site visits ✓ Presentations Skills as Master Plumber: ✓ Plans ✓ Technical Specifications Softwares related: ✓ Sketchup ✓ Autocad ✓ Lumion ✓ MS office ✓ Google Suite
    Featured Skill Email Support
    Ecommerce
    Executive Support
    Communications
    Architectural Design
    Microsoft Office
    Email Communication
    Customer Service
    Canva
    Administrative Support
    Asana
    3D Rendering
    Data Entry
    Interior Design
    Lead Generation
  • $7 hourly
    I have worked as an Account Manager in walmart amazon and ebay for 4 years. I am now a Virtual Assistant available 7 days a week. I am a true all-around assistant with the ability to multitask and handle all aspects of business, while increasing overall productivity with efficient work.
    Featured Skill Email Support
    Training & Development
    Account Management
    Scheduling
    Email Communication
    Data Entry
    Key Account Management
    Online Chat Support
    Microsoft Excel
  • $15 hourly
    I am skilled and experienced in the customer service setting. I have worked in different types of lines of businesses varying from tech support, customer service associate, health care representative as well as airline bookings and accommodations. I was able to work with different kinds of softwares and tools in the BPO industry. Recently been using zendesk. You can count on me to be working diligently even without supervision.
    Featured Skill Email Support
    Customer Service
    Zendesk
    Online Chat Support
  • $8 hourly
    Been a Virtual Assistant, CSR , Tech Support Analyst, Cold caller, Appointment setter, Chat and Email support, Product Researcher (Dropshipping), and aspiring Copywriter. I am very proud to say that I have good feedback from my previous clients regarding performance and attendance. I am pretty much familiar with the tools and software used. I learn fast. Multitasking is my most vital skill. Excellence is my goal, and I am purpose-driven.
    Featured Skill Email Support
    Email Communication
    Customer Support
    Technical Support
    Communication Etiquette
  • $15 hourly
    Dear Client, I have years of experience helping out CEOs and business owners from different industry, from real estate, crypto, gaming, call center,e commerce, school/universities, social media coaches, mental health coaches, wigs and more . I have multiple skills that I can share to you to help your daily work life easier from managing database, tracking expenses, managing emails, drafting proposals, facilitating meetings, creating progress reports, social media management and more. I have a very good communication, probing and analytical skills to help you get the job done. Here are the things that I can do to help you: *Customer Service and Client Experience Handling -Voice / Chat / Email - Collection - Customer experience manager/retention - Outbound and inbound voice - Escalation/complaint management General Assistance -People Management - Team Lead/ Unit Manager - Behavior and performance coaching - Training - Onboarding/ training deck/ new hires - Knowledge on MS Office and google workspace - Assistant to Project Manager *Graphic Design - Canva - Social media content /Infographic - Brochures - Email/MMS graphic template - Training deck/materials/visuals/ppt/pdf - Photo or graphic animation - infographics and more Admin task and data management Chat-GPT Coordinator Email Manager Calendar Management
    Featured Skill Email Support
    Time Management
    Customer Service
    Product Knowledge
    Order Fulfillment
    Communication Etiquette
    Data Collection
    Data Entry
    Customer Support
    Graphic Design
  • $10 hourly
    Can work as soon as possible Fast learner can do multi tasking. Can handle voice, chat and emails. Handled telco accounts and automotive account.
    Featured Skill Email Support
    CAD Conversion
    Order Tracking
    Customer Support
    Communication Etiquette
  • $10 hourly
    Seek a career that could ripen and exercise my knowledge and skills and make an excellent contribution to your company's growth. Experienced Customer Service & Sales Professional | Skilled in Communication, Technical Support, and Team Collaboration | Expertise in Training, Marketing, and Compliance.
    Featured Skill Email Support
    Customer Retention
    Lead Generation
    Outbound Sales
    Phone Support
    Asana
    Trello
    HubSpot
    Salesforce
    Sales
    Cold Calling
    Cold Email
    Customer Support
    Order Tracking
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