Hire the best Email Support Freelancers in Mandaue City, PH

Check out Email Support Freelancers in Mandaue City, PH with the skills you need for your next job.
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  • $18 hourly
    FUNDING SPECIALIST As an SBA Lead Gen Specialist, I serve as the first point of contact for qualifying SBA loan applicants, ensuring that qualified candidates are passed on to business loan specialists for further processing. Conducting outbound calls and sending follow-up emails to clients who apply for SBA loans. Acting as the initial step in the qualification process, assessing applicant's eligibility. ACCOUNT SPECIALIST As an Account Specialist, we handled an inbound call for 80-100 calls or more a day from a very well-known bank in the US. Efficiently manage ACH, debit, and credit card accounts, ensuring seamless financial transactions. Conduct comprehensive account management tasks, including billing, refunds, and client retentions. Maintain up-to-date knowledge of banking regulations and industry trends to offer informed guidance to clients. Why should you hire me? *Excellent in Communication Skills *Can work under pressure *Proficient with working through phone and emails *Can work with very minimal supervision *Good time management and very flexible with scheduled and different shifts given *Committed, hardworking and with sense of professionalism *Highly versatile to people and adjust easily to situation Tools Used: *Slack *CRM *Calendly *Ring Central *Trello *Zoiper *Avaya *Salesforce *Altruist *Microsoft Teams *Happy fox *Rep chat *Sign well *Black Diamond *Intermedia *Microsoft Outlook *Microsoft Excel
    Featured Skill Email Support
    Phone Support
    Loan Processing
    Email Communication
    Customer Support
    Online Chat Support
    Investment Banking
    Sales Call
    Telecommunications
    Finance
    Quality Assurance
    Salesforce CRM
    Customer Satisfaction
    Customer Service
    Technical Support
  • $5 hourly
    Hi there! My name is Chorelin 😉 🔥As a virtual assistant and social media manager, I offer a unique blend of technical and creative skills to help businesses achieve their online goals. 🔥With years of experience managing social media accounts and providing administrative support, I am well-versed in streamlining online workflows and maximizing online presence. 🔥I pride myself on my attention to detail and my ability to multitask in a fast-paced environment. Whether it's managing social media accounts, creating content, scheduling posts, or handling administrative tasks, I am dedicated to delivering high-quality work on time and within budget. 🔥As a tech-savvy professional, I am always up-to-date with the latest trends and best practices in social media management and virtual assistance. I am confident that my skills and experience make me a valuable asset to any organization looking to enhance their online presence and streamline their workflows.
    Featured Skill Email Support
    Adobe Firefly
    ChatGPT
    ClickUp
    Data Entry
    Salesforce CRM
    Jotform
    Canva
    Instagram
    Social Media Website
    Sales
    Customer Satisfaction
    Administrative Support
    Social Media Content Creation
    Social Media Engagement
  • $12 hourly
    Hi, Thank you for checking out my profile, here is a quick overview of my skills and strenghts. I am well organized, efficient and self motivated. The key to my success has been to learn quickly and to then reach for a higher personal and professional standard by seeking additional responsibilities. I have worked in the Business Processing Outsource for over 6 years as a customer service representative and a Team leader, I have also done freelance data analytics project in upwork for over 2 years now. I've done and assess local problem solving in my current organization using the lean six sigma method. I've listed below the skills and competencies that you can expect from me. *Microsoft Excel Expert *Recording and utilization of Macro *Customer service Specialist *Virtual Assistant *Technical Support Representative *Data Analyst *Lean Six Sigma White Belt
    Featured Skill Email Support
    Customer Insight Analysis
    Data Analysis
    Microsoft Power BI
    Google Sheets
    Microsoft Excel
    Microsoft PowerPoint
    Technical Support
    Microsoft Excel PowerPivot
    Power Query
    Online Chat Support
  • $10 hourly
    🚀 I’m 𝗥𝗘𝗫, your go-to specialist for handling 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 specializing in 𝗘-𝗖𝗢𝗠𝗠𝗘𝗥𝗖𝗘. With a proven track record of delivering exceptional customer experiences, I thrive in fast-paced environments where effective communication is a priority. ☝🏻 𝗞𝗘𝗬 𝗦𝗞𝗜𝗟𝗟𝗦 👩🏻‍💻 E-commerce chat and email support 🛒 Handling product inquiries, order processing, and post-purchase concerns 🧠 Proactive problem-solving 🫱🏾‍🫲🏻 Adaptability to new challenges 🔎 Research technical issues and explain solutions clearly 🛠 Familiar with using CRM systems I’m here for an opportunity to collaborate and enhance your customer service strategy and contribute to the overall success of your e-commerce venture. 📨
    Featured Skill Email Support
    Customer Care
    Google Workspace
    Data Analysis
    Written Language
    Critical Thinking Skills
    Communication Skills
    Ecommerce Purchase Tracking
    Customer Service
    General Transcription
    Customer Support
    Microsoft Office
    Ecommerce Support
    Online Chat Support
  • $15 hourly
    Hi! I’m Joyce, a social media marketer with 6 years of experience helping clients grow their online presence through content creation and engagement. I specialize in social media strategy, content creation, management, and paid ads to elevate your business on platforms like Facebook, Instagram, Tiktok and LinkedIn. Let's take your brand to the next level! 📲
    Featured Skill Email Support
    QuickBooks Online
    Dispatch Technologies Dispatch
    Logistics Management
    Administrative Support
    Facebook Ads Manager
    Instagram
    TikTok
    Data Entry
    Facebook
    Customer Service
    Social Media Management
    Social Media Content Creation
    Community Engagement
    Fashion & Beauty
  • $5 hourly
    As a Registered Nurse, I am highly skilled in multitasking and have a track record of consistently getting things done. I am proactive and always plan ahead, utilizing checklists to ensure that tasks are completed efficiently. In addition to my nursing career, I also generate extra income by taking on various jobs and gigs. During my free time, I am an avid writer and offer both piano and guitar lessons. I am also an accomplished artist, taking on commissions on a regular basis. My previous employment experiences have been diverse, and I was promoted to higher positions in both of my past careers. My employers recognized my reliability and leadership potential, and I was promoted to Behavioral Ward Nurse Supervisor and Helpdesk Chat and Email Support Department Supervisor. I am a quick learner and highly motivated to acquire new skills. I am confident that my positive attitude, strong work ethic, and ability to adapt to different situations make me a valuable asset to any team. Whether the situation calls for a joyful and charming approach or a more serious one, I am able to respond and act accordingly.
    Featured Skill Email Support
    Digital Art
    Computer Basics
    Customer Experience
    Customer Service
    Customer Experience Research
    Article Writing
    Procreate
    General Transcription
    Online Chat Support
    Sabre
    Healthcare
    Adobe Photoshop
  • $8 hourly
    While you focus on business development, I contribute my strong work ethic to facilitate the growth of your business. I am willing to work beyond my comfort zone to become better version of myself. I am highly versatile and can tackle various tasks with ease. My specialties include Customer Service (Chat/Email support), Administrative Assistance, Data Entry, Social Media Support, and Property Management Assistant. Nevertheless, I am open to taking on any task that is assigned to me, as I am highly versatile. - Proficient in written and spoken English. - Quick to grasp new concepts and able to work autonomously. - Deliver prompt and high-quality results to clients. - Easily acclimate to new technologies, software, and business procedures. - Eager to expand knowledge and skills through continuous learning. I can support you with various tasks like: -Inoice Auditing -Managing Administrative Task -Scheduling - Product Listing - Web Research - Manual Copy & Paste Task - Prepare, Sort & Compile Documents ( Google Sheet, MS Excel and more!) - Data Transfer - Organize Database & Filling Systems - Importing / Uploading Products - Customer Support [TOOLS & SOFTWARES] -Yardi -Salesforce -LeadSimple -Buildium -Shopify -Dropbox -Multilogin -Canva -Konnektive, sublytic , Limelight and Layer2 -QuickBooks Desktop and Online -Microsoft Office (Microsoft Teams, Word, Excel, PowerPoint, Outlook, etc.) -Microsoft 365 -Google Workspace (Sheets, Docs, Drive, Calendar, Gmail, etc.) -Facebook, Insta, Slack, Skype, Discord, Telegram, WhatsApp and Wire I am willing to put in extra hours as needed and am open to both short and long-term projects. I strive for nothing less than excellence and my top priority is ensuring that you are completely satisfied with my work. Please feel free to message!
    Featured Skill Email Support
    Management Accounting
    Property Management
    Financial Analysis
    Financial Audit
    Invoicing
    Data Scraping
    Administrative Support
    Data Analysis
    Customer Service
    Lead Generation
    Email Marketing
    Email Communication
    Product Listings
    Data Entry
  • $15 hourly
    I can help you with your Discord and Social media needs. *Discord Management* -Build a Discord server - Moderator for NFTs, Web3, text-to-video AI server (AI communities), Daily routine app (Mental Health), and Cosplayers -Grow a community - Invite people to join - Welcome new members - Direct people to the correct channels - Engage with the members - Implement rules - Bans members who do not follow server rules - Does other tasks depending on what needs to be done within the community - Manage Staffing Schedules for Moderators -Training junior moderators *Social Media Management* "Social Media Comment Moderation and Engagement" - IG Growth Management (Manual Method) - Targeting Filtered Demographics - Classic Follow | Unfollow - Pure Engagement, Like, Comments and DMs - DM Grouping - Influencer Outreach - Lead Generation - Content Creation, captions, hashtags - Schedule posts on IG manually or with the use of different scheduling apps - Instagram Reels management (scheduling and posting content) - Graphic Designing using Canva * Facebook Page management* - Facebook Engagement - responds to Facebook page queries, questions, comments for interaction and direct messaging prospects - Facebook Page Moderator - filters out Accept/ Decline Join Member Requests, Accept/ Decline posts from Members, responds to DM, and sends Welcome messages to new members. - Creating traffic to the client's FB page by sending invites to participate in a review for Sponsored ads. *LinkedIn* - Direct messaging prospective candidates on LinkedIn to join a freelancing platform to grow the community. *YouTube* - Upload and schedule videos on the client's account. Thanks for viewing my profile. Let's talk!
    Featured Skill Email Support
    Twitter/X Marketing
    Technical Support
    Instagram
    Customer Service
    Community Moderation
    Lead Generation
    Online Chat Support
    Social Media Management
  • $6 hourly
    Expert in: Customer Service (Email & Live Chat support) Social Media Ads Admin I was a call center (Customer & Technical voice support) representative for almost 8 years and I am now a full-time freelancer that offers excellent customer service & personal assistant work. I am hardworking and dedicated, I can work on flexible schedules, very reliable, and an honest person. I'm a fast-learner and capable to follow instructions easily and can also work with minimal supervision, communicate well, and give quality work output. I am well versed in the following tools: -Google Docs -Microsoft Office Applications (Excel, Work, PowerPoint) -S.L.A.C.K -Shopify -Gorgias -Reamaze -Shipstation -Social Media Platform (Facebook) -Fulfillment -Shipmonk
    Featured Skill Email Support
    Customer Service
    Technical Support
    Microsoft Excel
    Customer Satisfaction
    Online Chat Support
    Customer Support
  • $8 hourly
    Hi there, and thanks for checking out my profile! I'm passionate about helping businesses like yours grow by connecting with the right people and turning those connections into long-lasting relationships. My focus is on finding the right leads and sparking interest in your business, building strong relationships that turn into loyal customers, and helping you hit your sales goals. Whether you need to expand your customer base, improve your sales process, or simply reach new growth, I’m here to help you every step of the way. Let’s team up and take your business to the next level! I’d love to chat and discuss how we can work together to grow your business.
    Featured Skill Email Support
    Customer Support
    Customer Retention
    Email Marketing
    List Building
    Sales & Marketing
    Lead Generation
    Cold Calling
  • $10 hourly
    𝘾𝙪𝙧𝙞𝙤𝙪𝙨 𝙝𝙤𝙬 𝙄 𝙘𝙖𝙣 𝙝𝙚𝙡𝙥 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨? 🧐 ✨ Increase Sales & Revenue 👩🏻‍💻 Better Leads and Conversion 📲 Mundane Administrative Tasks I got your back with 👇🏻 📝𝘼𝘿𝙈𝙄𝙉𝙄𝙎𝙏𝙍𝘼𝙏𝙄𝙑𝙀 𝙏𝘼𝙎𝙆𝙎 & 𝙎𝙊𝘾𝙄𝘼𝙇 𝙈𝙀𝘿𝙄𝘼 𝙈𝘼𝙉𝘼𝙂𝙀𝙈𝙀𝙉𝙏 Let me lighten your load! From emails to social media, I've got you covered. Let's tackle those tasks together and keep things running smoothly. ● 𝘌𝘮𝘢𝘪𝘭 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ● 𝘊𝘢𝘭𝘦𝘯𝘥𝘢𝘳 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ● 𝘊𝘰𝘯𝘵𝘦𝘯𝘵 𝘴𝘤𝘩𝘦𝘥𝘶𝘭𝘪𝘯𝘨 ● 𝘋𝘢𝘵𝘢 𝘌𝘯𝘵𝘳𝘺 ● 𝘛𝘳𝘢𝘷𝘦𝘭 𝘈𝘳𝘳𝘢𝘯𝘨𝘦𝘮𝘦𝘯𝘵𝘴 ● 𝘌𝘹𝘱𝘦𝘯𝘴𝘦 𝘛𝘳𝘢𝘤𝘬𝘪𝘯𝘨 ● 𝘔𝘦𝘦𝘵𝘪𝘯𝘨 𝘊𝘰𝘰𝘳𝘥𝘪𝘯𝘢𝘵𝘪𝘰𝘯 ● 𝘊𝘭𝘪𝘦𝘯𝘵 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 ● 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘵𝘺 𝘦𝘯𝘨𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ● 𝘊𝘰𝘯𝘵𝘦𝘯𝘵 𝘤𝘳𝘦𝘢𝘵𝘪𝘰𝘯 ● 𝘙𝘦𝘴𝘦𝘢𝘳𝘤𝘩 𝘚𝘶𝘱𝘱𝘰𝘳𝘵 ● 𝘛𝘢𝘴𝘬 𝘊𝘰𝘰𝘳𝘥𝘪𝘯𝘢𝘵𝘪𝘰𝘯 🛠️ 𝙏𝙊𝙊𝙇𝙎 𝙎𝙡𝙖𝙘𝙠, 𝙁𝙖𝙘𝙚𝙗𝙤𝙤𝙠, 𝙄𝙣𝙨𝙩𝙖𝙜𝙧𝙖𝙢, 𝙇𝙞𝙣𝙠𝙚𝙙𝙞𝙣, 𝙂𝙤𝙤𝙜𝙡𝙚 𝙒𝙤𝙧𝙠𝙨𝙥𝙖𝙘𝙚, 𝙈𝙞𝙘𝙧𝙤𝙨𝙤𝙛𝙩 𝙊𝙛𝙛𝙞𝙘𝙚 and much more! 📝𝙀-𝘾𝙊𝙈𝙈𝙀𝙍𝘾𝙀 𝘼𝙉𝘿 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 Customer support with my e-commerce product listing, I assure you that customers will enjoy a seamless shopping experience, fostering satisfaction, loyalty, and the success of your online business. ● 𝘐𝘯𝘷𝘦𝘯𝘵𝘰𝘳𝘺 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ● 𝘋𝘢𝘵𝘢 𝘌𝘯𝘵𝘳𝘺 ● 𝘊𝘢𝘵𝘢𝘭𝘰𝘨 𝘔𝘢𝘪𝘯𝘵𝘦𝘯𝘢𝘯𝘤𝘦 ● 𝘗𝘳𝘪𝘤𝘦 𝘔𝘰𝘯𝘪𝘵𝘰𝘳𝘪𝘯𝘨 ● 𝘘𝘶𝘢𝘭𝘪𝘵𝘺 𝘈𝘴𝘴𝘶𝘳𝘢𝘯𝘤𝘦 ● 𝘊𝘰𝘮𝘱𝘦𝘵𝘪𝘵𝘰𝘳 𝘈𝘯𝘢𝘭𝘺𝘴𝘪𝘴 ● 𝘐𝘮𝘢𝘨𝘦 𝘌𝘥𝘪𝘵𝘪𝘯𝘨 ● 𝘒𝘦𝘺𝘸𝘰𝘳𝘥 𝘖𝘱𝘵𝘪𝘮𝘪𝘻𝘢𝘵𝘪𝘰𝘯 ● 𝘖𝘳𝘥𝘦𝘳 𝘗𝘳𝘰𝘤𝘦𝘴𝘴𝘪𝘯𝘨 ● 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 ● 𝘗𝘦𝘳𝘧𝘰𝘳𝘮𝘢𝘯𝘤𝘦 𝘙𝘦𝘱𝘰𝘳𝘵𝘪𝘯𝘨 ● 𝘗𝘭𝘢𝘵𝘧𝘰𝘳𝘮 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 🛠️ 𝙏𝙊𝙊𝙇𝙎 𝙎𝙝𝙤𝙥𝙞𝙛𝙮, 𝙏𝙖𝙠𝙚𝙖𝙡𝙤𝙩, 𝘼𝙢𝙖𝙯𝙤𝙣, 𝙀𝙗𝙖𝙮, 𝘾𝙖𝙣𝙫𝙖, 𝙕𝙚𝙣𝘿𝙚𝙨𝙠, 𝙇𝙞𝙫𝙚𝘾𝙝𝙖𝙩 and much more! 📝𝘽𝙐𝙎𝙄𝙉𝙀𝙎𝙎 𝘿𝙀𝙑𝙀𝙇𝙊𝙋𝙀𝙈𝙀𝙉𝙏 𝘼𝙉𝘿 𝙇𝙀𝘼𝘿 𝙂𝙀𝙉𝙀𝙍𝘼𝙏𝙄𝙊𝙉 Ready to work some lead-gen magic? With data insights, targeted marketing, and a personal touch, I'll have you dominating the market, leaving competitors wondering! ● 𝘗𝘪𝘱𝘦𝘭𝘪𝘯𝘦 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ● 𝘋𝘰𝘤𝘶𝘮𝘦𝘯𝘵 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ● 𝘓𝘦𝘢𝘥 𝘘𝘶𝘢𝘭𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯 ● 𝘋𝘢𝘵𝘢𝘣𝘢𝘴𝘦 𝘔𝘢𝘪𝘯𝘵𝘦𝘯𝘢𝘯𝘤𝘦 ● 𝘌𝘷𝘦𝘯𝘵 𝘊𝘰𝘰𝘳𝘥𝘪𝘯𝘢𝘵𝘪𝘰𝘯 ● 𝘍𝘦𝘦𝘥𝘣𝘢𝘤𝘬 𝘊𝘰𝘭𝘭𝘦𝘤𝘵𝘪𝘰𝘯 ● 𝘚𝘢𝘭𝘦𝘴 𝘛𝘳𝘢𝘪𝘯𝘪𝘯𝘨 ● 𝘊𝘰𝘰𝘳𝘥𝘪𝘯𝘢𝘵𝘪𝘰𝘯 🛠️ 𝙏𝙊𝙊𝙇𝙎 𝙃𝙪𝙗𝙨𝙥𝙤𝙩, 𝘼𝙥𝙤𝙡𝙡𝙤, 𝙇𝙞𝙣𝙠𝙚𝙙𝙄𝙣, 𝙇𝙪𝙨𝙝𝙖, 𝙊𝙪𝙩𝙡𝙤𝙤𝙠, 𝙏𝙚𝙖𝙢𝙨 and much more! 🟢 Feeling the connection? Awesome! 📩 Drop me a personal message, and let's kick things off. 📞 Time to chat! Let's find that sweet spot that fits your schedule perfectly.
    Featured Skill Email Support
    Property Management
    Wix
    Stripe
    Travel Itinerary
    Travel Planning
    Virtual Assistance
    Canva
    Administrative Support
    Customer Support
    Email Communication
    Social Media Management
  • $6 hourly
    JP Morgan Chase: Telephone banking - Provide service to customers who need assistance regarding their accounts *Received awards for Top performer every month *promoted to Peer Coach (coaches newly hired agents) Fraud Analyst - Review checks deposited on both business and personal accounts to prevent fraud on customer’s accounts *Awardee Specialist Loans Specialist - Reviews residents' profiles and processes the approved loans to residents who qualify for the program. BDO Life Assurance Company : *Traditional and RPVUL licensed agent *Top 2 Financial Advisor in APE (Actual Premium Equivalent for 2nd Quarter of 2016) *Visayas champion in APE (Actual Premium Equivalent) for the month of MAY 2016 w/ Php 1.2M closed APE *Run Awardee – Annual Bancassurance Awards 2016 (50 and above-booked cases for the whole year) *Altitude Awardee – Annual Bancassurance Awards 2016 (8 Months with Variable Pay for the whole year Clear Captions: passed all metrics every month
    Featured Skill Email Support
    Phone Communication
    Caption
    Critical Thinking Skills
    Answered Ticket
    Decision Making
    BPO Call Center
    Email Communication
    Customer Service
    Technical Support
    Active Listening
    Multitasking
    Insurance Consulting
    Ticketing System
    Online Chat Support
  • $9 hourly
    Greetings! I appreciate you checking out my profile. I sincerely hope you are having a great day. I want to work with you and am excited to be a part of your team. I've worked in the BPO industry for more than ten years. Being honest and maintaining solid and productive relationships are values that are important to me. I am passionate and hardworking. My knowledge is in the following areas: ➤ Client Services ➤ Phone marketing ➤ Lead generation (B2B and B2C) ➤ Upsell ➤ Invoicing ➤ Chat support ➤ Email management ➤ Appointment scheduling ➤ Knowledgeable in CRM, ZOHO, Blitz, Salesloft, Salesforce, and Bitrix24 ➤ Web-based research ➤ Data Entry ➤ Lead Sourcing My central conviction is that offering high-quality results will make my clients pleased and satisfied. Let's talk, and I'll be glad to help. Working with you is something I'm looking forward to. All the best.
    Featured Skill Email Support
    Appointment Setting
    Customer Satisfaction
    Prospect List
    Market Research
    Sales Development
    Administrative Support
    B2C Marketing
    Sales
    Lead Generation
    Customer Service
    Data Entry
    B2B Marketing
    Telemarketing
    List Building
  • $10 hourly
    👜💵 Cost- Effective & Tech-Savvy ⚡️💻 High Speed Internet & Equipment 🕐🚨 Time Zone & Data Security Here's what clients book me for ⬇️⬇️⬇️ 🔥Jill-of-all-trades- providing support wherever it's needed most • Clients let me handle a wide array of tasks, including but not limited to, managing emails, scheduling appointments, handling data entry, conducting research, managing social media accounts, customer service, basic bookkeeping, and even content creation. 🔥Document control? • This pro's got it covered! Expect your company files be handled like a librarian in a library - everything's in its place and easy to find - from Email Management to your Cloud Files 🔥Customer service star! • My goal is always to put a smile on your customer's face, and I'II move mountains to make that happen. *wink*
    Featured Skill Email Support
    Executive Support
    Phone Support
    Social Media Marketing
    Outbound Call
    Administrative Support
    Customer Portal
    Database
    Video Editing
    Data Entry
    Zoho CRM
    Sales & Marketing
    Lead Generation
    Customer Service
  • $7 hourly
    Hi, my name is Erlena you're Healthcare Virtual Assistant. I have six years of experience in effectively communicating with providers, patients, and insurance companies through inbound and outbound calls. Proficient and exemplary in various tasks such as verification of insurance benefits and eligibility, claims processing, patient scheduling, prior authorization, patient communication, referrals, and other administrative tasks. I also worked with Dental clinic and Behavioral Health facility as insurance verification specialist for more than two years. I am fully knowledgeable with Commercial, Medicare and Medicaid plans. I am also familiar and exposed into different types of insurance portals. I also worked with Homecare agency as Medical Billing assistant and a scheduler of Nurses and Caregiver using Sandata, WhenIwork and Axxess apps and system. I have excellent attention to detail, and I can understand and follow instructions very well. I am also a person of integrity and takes care of relationships while providing quality work without compromising the quantity. I am resilient, resourceful and can work independently with minimal supervision and under pressure. I also believe that learning is a lifelong process, and everything can be learn if the person is willing and intentional about it. I also believe that having a good character and being passionate in what you do is more important than experience. Skills include but are not limited to: • Insurance Benefits and Eligibility Verification • Claims and Billing Specialist • Care coordinator • Scheduler • Data Entry/Encoding with 40wpm typing speed • Customer Service (Call handling & Email) • Proficient in Microsoft Office/Google Suite • Administrative Support • Time Management Skills • Organizational Skills • Attention to details • Cold Calling • Internet Research • Appointment Setting • Team Leader Tools and sites previously used but not limited to: • Open Dental • Sandata • Axxess • WellSky • Mass.gov • Kareo • WhenIwork • Mojo Dialer • Predictive Dialer • RingCentral • Skype • Zoom • Hangouts • Slack • Grasshopper • 8x8 Work and Virtual Office • Google suite • Microsoft Office • Call Care Browser • Solution Central • CS90 • Bluesquared • BlueWeb • Open Dental • Splashtop Business Responsible for: • Review and process new claims reports. • Uphold relationships and communication with insurance departments and clients. • Organize and present claim review plans. • Negotiate settlements. • Resolve claims on time. • Stay up-to-date on local, state, and federal law changes in the insurance field. • Verifying patient benefits and eligibility • Submitting medical records or authorization numbers for reviews. • Clarifying claim denials • Checking provider’s participating status. • Analyze and investigate complicated insurance claims • HIPPA Compliance I hope to work with you and learn from you.
    Featured Skill Email Support
    Phone Support
    Online Chat Support
    Medical Billing & Coding
    Customer Service
    Insurance Consulting
    Healthcare Management
    Customer Support
    Product Knowledge
    Microsoft Excel
  • $15 hourly
    Hi! Thanks for visiting my profile. I would love to work with you. Let's meet and discuss my experiences below: - Team Leader for 6 years in BPO that: *Provide patient's eligibility and benefits to providers *Provide authorization status *Provide claim status and submit for reprocessing if necessary. *Technical support for phones, cables, mobile phones and internet. - Virtual assistant that helps with * Google suites * Manage calendars * Respond to clients via email and text * Search and hire people from Upwork and Fiverr for clients * Manage different CRMs such as Hubspot * Prepare health insurance quotes * Draft financial reconciliation for clients * Follow all other requests of my clients - Executive Assistant that helps with: * Draft HHA policies for waiver applications * Draft CIH policies for waiver applications * Draft A&D policies for waiver applications * Create basic powerpoint for client's classes * Manage multiple emails - Appointment Setting for SEO * Call hot and cold leads provided by client * Search and call leads from google * Call old and new clients from crm to reschedule - Email Support * Create templates for clients * Send emails and follow ups to clients - Pain Management Clinic Back Office Support * Download faxes and upload them to batches * Add medical records to patient's chart * Case Management * PCM billing * Send Medical Records to providers, referred clinics and doctors or new patient's PCPs - Psychiatric Clinic biller * Enter notes from PAs to the system for billing to get paid timely I am very flexible and can adjust immediately to client's needs and requests. I am also resourceful and needs less supervision when working. I asks questions if I don't understand things and instructions. Tracking tasks and creating sheets as trackers became a habit to me so whenever clients ask me about anything, I can provide them with data and info promptly.
    Featured Skill Email Support
    Communication Etiquette
    Customer Support
    Data Entry
    Technical Support
    Hardware Troubleshooting
    Customer Service
    Medical Billing & Coding
    Product Knowledge
    Email Communication
  • $9 hourly
    I have over 10 years of experience in cold calling, appointment setting, and lead generation. Throughout my career, I have honed my skills in effectively communicating with clients, understanding their needs, and persuading them to take desired actions. In terms of lead generation, I have a solid background in utilizing various tools, such as LinkedIn Sales Navigator, Apollo, Get Prospect, HubSpot, GHL, and Smartleads.ai. I am meticulous in CRM management, ensuring accurate data entry, tracking progress towards sales goals, and providing regular reports to monitor MY performance. As an appointment setter, I bring a proactive and results-driven approach to the table. I am skilled at booking appointments, following up on leads, and ensuring a seamless transition to the sales team. I understand the importance of asking pre-qualifying questions, validating leads, and providing relevant information to clients to ensure a successful appointment setup. My Overall experience has equipped me with industry-specific knowledge and strategies that can be applied to various sectors. I am confident in my ability to meet and exceed targets, contribute to team success, and drive business growth through effective appointment-setting practices. I am a dedicated and experienced professional with a proven record in appointment setting, lead generation, and CRM management. I am passionate about delivering exceptional results and building long-lasting relationships with clients.
    Featured Skill Email Support
    Cold Email
    Cold Calling
    Appointment Setting
    Lead Generation Strategy
    Lead Generation
    Sales
    Customer Support
  • $8 hourly
    In today’s fast-paced, modern world, it seems like the pace of life is only going to get faster. You have more things to do in less time and less energy to do them. I can help you with that! I offer my service as a virtual assistant to help keep your life organized. Take on as much or as little responsibility as you want, and I will aid you to take care of everything else. If your business is growing faster than your ability to keep up, I can handle the workload while you focus on what matters most. Things I am passionate about are the following: - Manage your Social Media Accounts - Make a travel plan/itinerary - Manage your emails - Schedule your meetings and other important events - Organize your Files and Data (Microsoft Office, Google Workspace, etc.) - Do Graphic Design for your content and marketing - Conduct some research - Basic accounting and bookkeeping If what you are looking for is not in the above list. Message me, and I would love to discuss matters that can help you. Kim
    Featured Skill Email Support
    Scheduling
    Communication Etiquette
    Product Knowledge
    Order Tracking
  • $5 hourly
    Young individual who is extremely driven, diligent, tech smart, and fast to pick things up who is searching for a challenging position in your company. Strong organizational abilities, a passion to deliver great customer service, and prior BPO expertise. speaks and writes English with ease. Succeeds similarly in a self-directed or collaborative focused role.
    Featured Skill Email Support
    Management Skills
    Sales
    Invoicing
    Technical Support
    Customer Retention
    Customer Service
    Microsoft Excel
    Microsoft Office
    Virtual Assistance
    Customer Satisfaction
    Writing
    Outbound Sales
    Customer Relationship Management
  • $6 hourly
    Objective: To acquire a job where I can creatively dispense my skills and abilities in communicating with other people, and to learn as well the different approaches in handling people in BPO industry.
    Featured Skill Email Support
    Data Entry
    Customer Support
    Appointment Setting
    Sales & Marketing
    Computer
  • $5 hourly
    Customer Experience Specialist with Over 5 Years of Proven Expertise I’m a seasoned Customer Experience Specialist with a passion for problem-solving, clear communication, and delivering top-notch support. With years of experience across financial services, e-commerce, and technical support, I thrive in fast-paced environments where accuracy and efficiency matter. Proficient in using Shopify, Zendesk, Bitrix24, ClickUp, Microsoft Office, LastPass, Mail Service Desk, and Servicepoint.
    Featured Skill Email Support
    Refund Processing
    Ecommerce Support
    Zendesk
    Ecommerce
    Customer Support
    Phone Support
    Online Chat Support
    Bookkeeping
    Virtual Assistance
    Email Communication
    Email
    Phone Communication
    Technical Support
    Customer Service
  • $12 hourly
    I pride myself on being reliable, adaptable, and eager to learn. With the training I've received, I'm well-equipped to handle the tasks required for the job you're offering. I thrive in high-pressure situations and approach challenges with a positive attitude. My strong work ethic and passion for personal growth drive me to excel in my career. I believe I can bring value to your company and would welcome the opportunity to demonstrate my capabilities. On top of that, I don't just rush through tasks to meet deadlines; I invest my time and skills into everything I do at work. Throughout my career, I've consistently upheld high-performance standards across various administrative functions. My experience has taught me how to cultivate strong relationships with departments throughout an organization. As a result, I'm confident in my ability to collaborate effectively within and across teams.
    Featured Skill Email Support
    Phone Communication
    Email Communication
    Customer Support
    Data Entry
    Administrative Support
    Customer Service
    Order Tracking
    Phone Support
    Zoho CRM
  • $15 hourly
    Hello, I’ve been freelancing since 2012, with a diverse background in business strategy, leadership, and operational management. I thrive on solving complex problems and continuously learning from the experiences I encounter. Over the years, I've gained valuable experience across various industries, enhancing my ability to drive growth, optimize performance, and foster collaborative relationships. I’m passionate about finding clients who value not just results but mentorship and education. I seek partnerships with those who are open to guiding their team members, providing clear communication, and working collaboratively. I aim to avoid working with clients who are uncooperative or expect results without offering support or direction. In terms of work style, I prioritize tasks using methods like the Eisenhower Matrix and ABCDE method to ensure efficiency and meet deadlines. I’m a fast learner, require minimal supervision, and enjoy taking on new challenges. In my personal life, I’m an artist and passionate about animal welfare, and I also enjoy traveling, cooking, and spending time with loved ones. If you're looking for a reliable, goal-oriented professional who is eager to contribute and grow, let's connect and discuss how I can support your business! Best, Angelica N.
    Featured Skill Email Support
    Intuit QuickBooks
    Accounting Basics
    Redbooth
    Administrative Support
    Project Workflows
    Marketing Operations & Workflow
    Slack
    Personal Administration
    File Maintenance
    Light Project Management
    Data Entry
    Virtual Assistance
    Google Workspace
  • $5 hourly
    Hi! I am Rose from the Philippines. I have 7 years experience in data entry and I was a call center agent in one of the BPO Companies in my country assisting American customers. I am a freelancer that can do graphic designing, data entry task, virtual assistance, customer service, cold calling, appointment setting and product listing. I am friendly, attentive to details, hardworking and goal oriented person. I would love to assist and grow your business, let's work together as a team. I am well trained in: -Mojo, Xencall, Podio, Followup Boss, Skype and Zillow. -MS Word, MS Excel, MS Powerpoint -Google Suites -Adobe Photoshop, Adobe Premier, Adobe Lightroom -Canva -Facebook Marketplace and Ads Skills: -Graphic Designing -Photo Enhancement -Video Editing -Lead generation and Data Entry -Customer Service, Chat, Sales, Billing and Technical Support -Cold Calling -Appointment Setting -Account Management -Product listing (Ebay, Creative Fabrica & Vectorstock) -Virtual Assistance -Instagram outreach
    Featured Skill Email Support
    Data Scraping
    Customer Service
    eBay Listing
    Administrative Support
    Lead Generation
    Graphic Design
    Adobe Lightroom
    Online Chat Support
    Adobe Photoshop
    Product Listings
    Data Entry
  • $12 hourly
    I am a detail-oriented, hard-working, and reliable individual with over 8 years of experience in Customer Service, Sales, Tech Support, and Executive Assistance. My focus is to provide real-time support and consistency in giving an excellent customer experience to customers and provide full-time support to the CEO. I also do Data Entry, Data mining, and Market Research. I have experience communicating with clients over the phone, email, and Live Chat Support. I can assure you that I will be a valuable addition to your team in providing excellent customer satisfaction.
    Featured Skill Email Support
    Lead Generation
    Executive Support
    Outbound Sales
    Customer Service
    Gorgias
    Customer Satisfaction
    Communication Skills
    People Management
    Technical Support
    Travel & Hospitality
    Zendesk
  • $11 hourly
    With a proven track record of reliability and dedication in Salesforce operations and admin support, I offer my expertise to assist you in various CRM-related tasks. From efficient data management, data entry, and customer support to generating insightful reports, I'm committed to enhancing your CRM processes. My services cater to business owners seeking comprehensive support, including report creation, data analysis, data entry, and proactive internet research for lead generation. My skill set and professional values encompass: ►Transparency and Insight: I prioritize honesty and am adept at offering valuable process insights and improvements. ►Data Integrity: Committed to upholding data privacy and confidentiality. ►Lead Generation: Proficient in sourcing and nurturing contacts for successful lead generation. ►Effective Communication: I excel in both written and verbal communication, ensuring seamless collaboration. ►Solution-Oriented: Focused on resolving challenges and achieving optimal outcomes. ►Organization and Prioritization: Possess strong organizational skills to manage tasks effectively. ►Time Management: Skillful in managing time to deliver timely results. ►Stress Resilience: Equipped to handle pressure with a composed demeanor. ►Collaborative Spirit: Thrive as a team player and actively contribute to team collaboration. ►Feedback and Growth: Open to developmental feedback, fostering continuous personal and professional growth. Partner with me to streamline your Salesforce operations, enrich your CRM data, and optimize your business processes for enhanced success.
    Featured Skill Email Support
    Microsoft Outlook
    Administrative Support
    Microsoft Excel PowerPivot
    Salesforce Lightning
    Email Communication
    Microsoft Office
    Leadfeeder
    Google Docs
    Data Entry
  • $8 hourly
    I am an UPWORK TOP-RATED freelancer with more than 7 years of experience and I pride myself on the quality of the work that I do, my reliability, efficiency, and trustworthiness as a team member. Know that when you are working with me, you are working with the very best that Upwork can offer. Let's collaborate 🥳 This is what I can do for you: ⚡ Administrative Tasks ⚡ Outbound Calls ⚡ Cold Calling ⚡ Answering and handling Emails ⚡ Live Chat & SMS Support ⚡ Calendar Management ⚡ Setup Business Meetings ⚡ Manage Social media accounts ⚡ Recruitment ⚡ Basic photo editing ⚡ Basic video editing ⚡ Invoicing ⚡ Facebook Management ⚡ Graphic Design ⚡ Web Research & Data Entry If you're feeling the vibe, 𝙨𝙝𝙤𝙤𝙩 𝙢𝙚 𝙖 𝙢𝙚𝙨𝙨𝙖𝙜𝙚, and let's get the ball rolling! Best, Jomaira
    Featured Skill Email Support
    Customer Support
    Data Entry
    Online Chat Support
    Sales
    English
    Executive Support
    Administrative Support
    Email Communication
    Virtual Assistance
    Outbound Call
    Social Media Content
    Cold Calling
    Graphic Design
    Customer Service
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