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Hire the best Email Support Freelancers in Naga, PH

Check out Email Support Freelancers in Naga, PH with the skills you need for your next job.
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  • $11 hourly
    • 4.8/5
    • (32 jobs)
    Detail-oriented Bookkeeper with over 8 years of experience in financial reconciliation, invoice management, and compliance across video production, translation services, and retail industries. Proficient in Xero, Quickbooks, and HubDoc, optimizing financial operations for accuracy and efficiency. Skilled in project management, client communication, and team collaboration, ensuring seamless operations and adherence to audit standards.
    Featured Skill Email Support
    Light Bookkeeping
    Accounts Receivable
    Data Entry
    Administrative Support
    Customer Service
    Light Project Management
    Online Chat Support
    Bookkeeping
  • $8 hourly
    • 4.9/5
    • (11 jobs)
    👧𝑴𝒚 𝒏𝒂𝒎𝒆 𝒊𝒔 𝑺𝒉𝒂𝒓𝒍𝒆𝒏𝒆 𝑲𝒊𝒎 𝑺𝒂𝒍𝒍𝒂𝒏 𝑮𝒆𝒏𝒐𝒗𝒂, 𝒎𝒚 𝒏𝒊𝒄𝒌𝒏𝒂𝒎𝒆 𝒊𝒔 𝑲𝒊𝒎. 𝑰 𝒍𝒊𝒗𝒆 𝒊𝒏 𝑵𝒂𝒈𝒂 𝑪𝒊𝒕𝒚, 𝑷𝒉𝒊𝒍𝒊𝒑𝒑𝒊𝒏𝒆𝒔. 𝑰 𝒉𝒂𝒗𝒆 𝟒+ 𝒚𝒆𝒂𝒓𝒔 𝒐𝒇 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 𝒘𝒐𝒓𝒌𝒊𝒏𝒈 𝒘𝒊𝒕𝒉 𝒊𝒏𝒕𝒆𝒓𝒏𝒂𝒕𝒊𝒐𝒏𝒂𝒍 𝒄𝒍𝒊𝒆𝒏𝒕𝒔 𝒘𝒐𝒓𝒍𝒅𝒘𝒊𝒅𝒆. 𝑰 𝒑𝒓𝒐𝒗𝒊𝒅𝒆 𝒆𝒇𝒇𝒊𝒄𝒊𝒆𝒏𝒕 𝒂𝒏𝒅 𝒆𝒇𝒇𝒆𝒄𝒕𝒊𝒗𝒆 𝒔𝒖𝒑𝒑𝒐𝒓𝒕 𝒕𝒐 𝒊𝒏𝒅𝒊𝒗𝒊𝒅𝒖𝒂𝒍𝒔, 𝒆𝒏𝒕𝒓𝒆𝒑𝒓𝒆𝒏𝒆𝒖𝒓𝒔, 𝒂𝒏𝒅 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔𝒆𝒔 𝒓𝒆𝒎𝒐𝒕𝒆𝒍𝒚 𝒐𝒓 𝒗𝒊𝒓𝒕𝒖𝒂𝒍𝒍𝒚. 𝑰 𝒔𝒕𝒓𝒆𝒂𝒎𝒍𝒊𝒏𝒆 𝒕𝒂𝒔𝒌𝒔, 𝒆𝒏𝒉𝒂𝒏𝒄𝒆 𝒑𝒓𝒐𝒅𝒖𝒄𝒕𝒊𝒗𝒊𝒕𝒚, 𝒂𝒏𝒅 𝒂𝒍𝒍𝒐𝒘 𝒄𝒍𝒊𝒆𝒏𝒕𝒔 𝒕𝒐 𝒇𝒐𝒄𝒖𝒔 𝒐𝒏 𝒕𝒉𝒆𝒊𝒓 𝒄𝒐𝒓𝒆 𝒓𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔. 𝑾𝒆 𝒄𝒂𝒏 𝒄𝒐𝒍𝒍𝒂𝒃𝒐𝒓𝒂𝒕𝒆 𝒉𝒂𝒓𝒎𝒐𝒏𝒊𝒐𝒖𝒔𝒍𝒚! 🏫I earned my degree from Ateneo de Naga University, one of the best-performing schools in the Philippines. I took Business Administration for four years, majoring in Marketing Management. Services I offer as a social media manager: ✨Content Post Management ✨Content Publishing ✨Daily social media monitoring & reporting ✨Page Setup and Design ✨Content Post Management I am adept at learning new things and quickly improving my skill set as my job requires. Applications and Tools, websites I use: ✔️Google Sheets ✔️Google Docs ✔️Microsoft ( Excel / Word / Powerpoint ) ✔️Emailing system ( Outlook ) ✔️CRM ( Trello ) ✔️ Website Creator ( Strikingly and Wix ) ✔️Time Tracker (Toggl) ✔️Softphone ( Avaya ) ✔️Graphic designing tool ( Adobe Photoshop / Canva / Paint ) ✔️Video editing tool ( Windows Movie Maker ) ✔️Ecommerce website ( Shopee / Lazada ) ✔️Social media sites ( Facebook / Instagram / Pinterest / Twitter ) I'm in the Philippines. I am willing to work with anyone across the world. 💯 If my skills meet your needs, please send me an invite. I'm available every day. 😊
    Featured Skill Email Support
    SEO Content
    Online Research
    B2B Lead Generation
    Lead Generation
    Canva
    Social Media Content Creation
    Copywriting
    Email Marketing
    Social Media Marketing
    Data Entry
    Social Media Management
    Off-Page SEO
    On-Page SEO
    SEO Keyword Research
  • $7 hourly
    • 4.7/5
    • (5 jobs)
    💫Antonio B., also known as Toni, is a dedicated and driven professional with over six years of experience in the BPO industry, specializing in customer service, technical support, data entry, and lead generation. Toni has a proven track record of creating positive customer experiences and efficiently resolving issues in fast-paced environments. In addition to customer service expertise, Toni is a seasoned Virtual Assistant offering a wide range of services globally. 🎯Toni is adept in various platforms and tools, including Gorgias, Shopify, Notion, Flexport, and Salesforce. With a focus on continuous improvement and exceeding customer satisfaction goals, Toni's skill set encompasses: 🔷 Inbound and Outbound Calls 🔷 Chat and Email Support 🔷 Technical Troubleshooting 🔷 Data Entry and Content Creation 🔷 Lead Generation 🔷 Product Image and Video Editing 🔷 Email Marketing and Management 🔷 Social Media Marketing and Management 🔷 Event Project Coordination 🔷 Paypal Dispute 🔷 Chargeback 🔷 Appointment Setter 🔷 Account Receivable ♨️Toni's proactive and responsible approach, combined with problem-solving skills, make him a valuable asset to any team. His creativity and commitment to fostering development set him apart in achieving organizational goals.
    Featured Skill Email Support
    Inbound Inquiry
    Customer Satisfaction
    Customer Relationship Management
    Complaint Management
    Zendesk
    Project Management
    Ecommerce
    Shopify
    Slack
    Gorgias
    Phone Communication
    Customer Service
    Email Communication
    Online Chat Support
  • $5 hourly
    • 5.0/5
    • (3 jobs)
    Summary: 27 yrs old Experienced Customer Service Representative looking for a better career opportunity and growth. Posses skills and abilities that the company is looking for Multitasking, Working under pressure, being Respectful, and someone who always wants to learn new things. I am also a Live streamer for TikTok and Youtube creating reaction videos as my content. Visit my Portfolio here: https:// kevinpatriarca.dorik.io/
    Featured Skill Email Support
    Cold Calling
    History
    Video Editing
    Streaming Platform
    Data Analysis
    Customer Support
    English
    Technical Support
    Zendesk
    Online Chat Support
    Customer Service
    CRM Software
    Communications
    Data Entry
  • $8 hourly
    • 5.0/5
    • (8 jobs)
    Need an 𝑬𝑿𝑷𝑬𝑹𝑰𝑬𝑵𝑪𝑬𝑫 Medical Billing and AR Specialist? 🙋‍♀️ I'm here to help as a Medical Biller with a focus on driving results for clients like 𝙔𝙊𝙐. Still in doubt? Here's what my clients are sayin' 👇👇👇 Kathy was exceptional! She helped with some of my things that were needed. I truly appreciate her and her efforts. 𝘽𝙚𝙣𝙞𝙩𝙤 𝘾., 𝘾𝙀𝙊 Went wonderfully. I would hire her again no problem. 𝑵𝙚𝙖𝙡., 𝘾𝙀𝙊 Good communication+ Kathyrene delivered good work. 𝑵𝙞𝙣𝙖 𝘽., 𝘾𝙀𝙊 Overwhelmed by the demands of medical billing task? 📝Claim Submissions 📝Charge Entry and Charge Posting 📝Payment Posting 📝A/R and denials Explore how a ⚕️𝙃𝙄𝙋𝘼𝘼-𝙘𝙤𝙢𝙥𝙡𝙞𝙖𝙣𝙩 𝙢𝙚𝙙𝙞𝙘𝙖𝙡 𝙗𝙞𝙡𝙡𝙞𝙣𝙜 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 takes the stress out of managing billing tasks 👇👇👇 🚀𝘾𝙇𝘼𝙄𝙈𝙎 𝙎𝙐𝘽𝙈𝙄𝙎𝙎𝙄𝙊𝙉𝙎 Let me ensure your claims are submitted smoothly and accurately, speeding up the payment process, and allowing you to focus on providing exceptional human care. 💼𝘾𝙃𝘼𝙍𝙂𝙀 𝙀𝙉𝙏𝙍𝙔 𝘼𝙉𝘿 𝘾𝙃𝘼𝙍𝙂𝙀 𝙋𝙊𝙎𝙏𝙄𝙉𝙂 Let me handle charge entries to post them promptly, to keep your revenue stream flowing smoothly. ⏰𝙋𝘼𝙔𝙈𝙀𝙉𝙏 𝙋𝙊𝙎𝙏𝙄𝙉𝙂 Ensures every payment is recorded promptly and accurately, ensuring that all details match for accurate data entry, and eliminating the hassle of payment posting in the software. 📉𝘼/𝙍 𝙁𝙊𝙇𝙇𝙊𝙒-𝙐𝙋 𝘼𝙉𝘿 𝘿𝙀𝙉𝙄𝘼𝙇 𝙈𝘼𝙉𝘼𝙂𝙀𝙈𝙀𝙉𝙏 Let me handle those A/R follow-ups to ensure your claims are progressing smoothly. I'll also conduct thorough investigations into any denials, determining their validity and requesting reprocessing or appeals as necessary. 🛠️ I'm adaptable and committed to mastering diverse 𝙎𝙊𝙁𝙏𝙒𝘼𝙍𝙀 and 𝙋𝙇𝘼𝙏𝙁𝙊𝙍𝙈𝙎 pivotal in medical billing to optimize billing efficiency and accuracy. •Electronic Health Record (EHR) systems •Practice Management Software •Medical Billing Software ( Acomhealth, Procentive, Dr. Chroni, Billiyo, Allcare) •Clearinghouses for claim submission (e.g., Availity, Change Healthcare, Office Ally) •Payer Portals for checking eligibility and submitting claims •Communication tools, email and messaging apps 🎯Meeting and surpassing client expectations is what I strive for •Extensive knowledge of medical billing •Compliance with HIPAA regulations and other data protection standards •Understanding of insurance billing procedures •Streamlined workflows and minimized errors •Maximizing reimbursement •Familiarity with EMR and EHR software •Assurance of clear and timely communication 🤝Don't let medical billing overwhelm you any longer—𝙧𝙚𝙖𝙘𝙝 𝙤𝙪𝙩 𝙩𝙤 𝙢𝙚 𝙣𝙤𝙬! 😉 1️⃣Send me an Upwork message. 2️⃣Click the green 'Schedule Meeting' button for convenience. 3️⃣Select a 30-minute slot, and I'll promptly confirm the time. Chat soon,
    Featured Skill Email Support
    Healthcare IT
    Electronic Medical Record
    Medical Records
    Healthcare Software
    Insurance Verification
    Insurance Claim Submission
    ICD Coding
    EMR Data Entry
    Accounts Receivable Management
    Medical Billing & Coding
    Customer Service
    Medical Records Software
  • $15 hourly
    • 4.8/5
    • (253 jobs)
    Customer service representative and Technical Support Representative for 5 years and Admin/Virtual Assistant for 10 years. I am well experienced in doing data entry and internet research, you can see on my profile that I have done bunch of Data Entry jobs. I also work with E-commerce website such as Volusion, Magento, Shopify and Ebay. I do product research, upload products in the platform, upload images, place orders and other stuff. I also worked as a Virtual Assistant for more 10 years. I worked as an Admin Assistant. I call out leads, qualify them and schedule an appointment. I manage their Live Chat Support. I manage their calendar and do the updates for the job in progress. I also checked our office phone after work hours to see if there's any potential lead who left a message. I make reports every end of the day and every end of the week and I also make a monthly reports. Ive been a personal assistant to various clients too. I used the following softwares; Infusionsoft, Call Metrics, Swizznet and Magicjack, Podio. I have also a knowledge in using Slack and Spreadsheet. I also know how to use Zendesk and Trello.
    Featured Skill Email Support
    Customer Satisfaction
    Phone Support
    Online Chat Support
    Customer Service
    Microsoft Excel PowerPivot
    Technical Support
  • $15 hourly
    • 4.8/5
    • (19 jobs)
    Hello, I'm Quennie, with over 14 years of expertise in customer service representation. Recently, I led the support team for Chegg, an American education technology company. My responsibilities included managing tickets, live chat, and back-office tasks. I offer the following services: - Help Desk/Ticket Support - Live Chat Support - Email Support - Inbound/Outbound Phone Support - Front/Back Office Support - Virtual Assistant - Data Entry - Claims Specialist My skills cover various channels such as live chat and phone support, Zendesk customer service, supervision, and expertise in ticket, chat, phone, and social support. I'm proficient in using tools like Salesforce, Nano Rep, Bold360, Asana, Liveperson, WooCommerce, NuVoxx Cloud, StarPBX, Amazon Seller Central, HelpDesk, Gladly, Buildertrends, Slack, Microsoft Teams, and PDR Flow. Thank you for reviewing my profile. I am eager to apply my expertise and contribute to your organization.
    Featured Skill Email Support
    Shopify
    Zendesk
    Order Tracking
    Administrative Support
    Phone Communication
    Customer Support
    Customer Service
    Salesforce CRM
    Phone Support
    Online Chat Support
    Product Knowledge
    Freshdesk
    Customer Relationship Management
    Data Entry
  • $7 hourly
    • 5.0/5
    • (3 jobs)
    Are you looking for a reliable virtual assistant and/or customer service representative with a passion to provide exceptional support to clients? Look no further! With a strong background in customer service and administrative tasks, I strive to deliver outstanding service and contribute to the success of businesses. My goal is to exceed client expectations by being responsive, detail-oriented, and proactive in addressing their needs. KEY SKILLS: ✅ Customer Service: I have experience in customer service roles, working with clients from various industries and time zones. I am skilled in handling inquiries, resolving issues, processing and tracking of orders, disputing chargebacks and refunds, and ensuring customer satisfaction. ✅ Communication: I am a graduate of Bachelor of Arts in Communication, allowing me to to effectively interact with customers through email, live chat, and phone support. I strive to provide clear and concise information while maintaining a friendly and professional demeanor. ✅ Technology Proficiency: I am proficient in utilizing various software and online tools, such as ChatGPT, Canva, Microsoft Office, Google Suite, Zendesk, Gladly, Shopify, Slack, ShipStation, project management platforms, and customer relationship management (CRM) systems. ✅ Organization and Time Management: I am highly organized and proficient in managing multiple tasks simultaneously. I can prioritize work effectively to meet deadlines and maintain a high level of productivity. ✅ Problem-Solving: I possess strong analytical and problem-solving skills, enabling me to identify issues, evaluate options, and implement effective solutions. ✅ Attention to Detail: I have a keen eye for detail and accuracy, ensuring that all tasks are completed with precision and quality. SERVICES I OFFER: ✅ Customer Support: I can handle customer inquiries, resolve complaints, and provide product or service information promptly and professionally. ✅ Email and Calendar Management: I can manage your inbox, draft emails, schedule appointments, and ensure that your calendar is organized. ✅ Order Processing: I can efficiently process orders, manage inventory, and coordinate with suppliers or shipping providers. ✅ Social Media Management: I can assist with managing social media accounts, creating engaging content, and responding to comments or messages. ✅ Technical Support: I can provide remote technical assistance, troubleshoot common issues, and guide customers through problem-solving steps to ensure a positive user experience. ✅ Product Knowledge and Training: I can quickly familiarize myself with your products or services and provide remote product demonstrations, training materials, and user guides to assist customers. If you are looking for a dedicated and reliable customer service representative and virtual assistant, feel free to reach out to me. I am committed to helping you succeed and look forward to working together! 📩
    Featured Skill Email Support
    Shopify
    Sales
    Zendesk
    Online Chat Support
    Communication Skills
    Customer Support Plugin
    Customer Service
    Chat & Messaging Software
    Logo Design
    Graphic Design
    Canva
    Data Entry
    Email Communication
  • $20 hourly
    • 5.0/5
    • (3 jobs)
    A Professional with 7 years of dynamic experience in Administrative, Customer Service and Recruitment in the Philippines and in UAE. A Certified Human Resource Management Professional Certificate holder obtained in Dubai, UAE An experienced employee working in a diverse society and international companies with different nationalities. A young individual who is willing to learn new skills and to be able to contribute more to the company.
    Featured Skill Email Support
    Communications
    Candidate Evaluation
    Candidate Interviewing
    Recruiting
    Candidate Source List
    Internet Recruiting
    Transaction Data Entry
    Virtual Assistance
    Staff Recruitment & Management
    Customer Service
    Administrative Support
    Document Control
    Email Communication
    Office Administration
  • $12 hourly
    • 4.9/5
    • (29 jobs)
    ⭐ 𝗚𝗢𝗢𝗗 𝗡𝗘𝗪𝗦! 𝗜 𝗮𝗺 𝗰𝘂𝗿𝗿𝗲𝗻𝘁𝗹𝘆 𝗮𝗰𝗰𝗲𝗽𝘁𝗶𝗻𝗴 𝗷𝗼𝗯 𝗼𝗳𝗳𝗲𝗿. ⭐ 🥇 𝗧𝗼𝗽 𝟭% 𝗼𝗳 𝗚𝗹𝗼𝗯𝗮𝗹 𝗧𝗮𝗹𝗲𝗻𝘁 𝗼𝗻 𝗨𝗽𝘄𝗼𝗿𝗸 🥇 🏆 𝙏𝙊𝙋 𝙍𝘼𝙏𝙀𝘿 𝙋𝙇𝙐𝙎 🏆 ⭐𝟭𝟬𝟬% 𝗖𝗹𝗶𝗲𝗻𝘁 𝗦𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻 | ⭐𝟭𝟬+ 𝗦𝗮𝘁𝗶𝘀𝗳𝗶𝗲𝗱 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 ⭐ 𝟱-𝗦𝘁𝗮𝗿 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 | ⭐ 𝟭𝟬𝟬% 𝗝𝗼𝗯 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗥𝗮𝘁𝗲 ⭐ 𝟭𝟱 𝗦𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹𝗹𝘆 𝗖𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗱 𝗝𝗼𝗯𝘀 | ⭐ 𝗟𝗼𝗻𝗴-𝗧𝗲𝗿𝗺 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 | ⭐𝗘𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗨𝗽𝘄𝗼𝗿𝗸 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 🏁 𝗔𝘀𝘀𝗶𝘀𝘁𝗲𝗱 𝟭𝟬+ 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗢𝘄𝗻𝗲𝗿𝘀 𝗮𝗻𝗱 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 [ 𝟭𝟬 𝗬𝗲𝗮𝗿𝘀 𝗼𝗳 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 ] Hello! 👋 I am Angelo, a seasoned freelancer with a diverse skill set spanning customer service, technical support, admin tasks, and virtual assistant. I offer comprehensive solutions tailored to enhance your brand's online presence and customer satisfaction. 🚀

 💼 What I can offer in being your Customer Service Expert : 📩 Email 👩🏻‍💻 Chat 📞 Calls 💼 Customer Service Skills : Responding to inquiries, questions, feedback and complaints. 💎 Worked at HP Printer as a Technical Support for 2 years. 💎 💎 Worked at Pitney Bowes UK as a Technical Support for 2 years. 💎 💎 Worked at Rockstar as Technical Support for 1 year. 💎 💎 Worked at Ava's Flowers as Customer Service Expert for 1 year. 💎 💎 Worked at AT&T as Customer Service Expert/Sales for 2 years. 💎 Tools & Platforms I'm familiar with: 🎯 Shopify 🎯 Salesforce 🎯 Zendesk 🎯 Reamaze 🎯 Monday 🎯 Slack 🎯 Zoho 🎯 Intercom 🎯 Bigin 🎯 Chargebee 🎯 Stripe 🎯 GSuite (Google Sheets, Docs, Drive) 🎯 Microsoft Office 🎯 Canva 🎯 ChatGPT Why Choose Me?
 💎 𝙀𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚: With extensive experience in various facets of online business management, I bring a wealth of knowledge and insights to every project. 💎 𝙍𝙚𝙡𝙞𝙖𝙗𝙞𝙡𝙞𝙩𝙮: Committed to meeting deadlines and exceeding expectations, I prioritize open communication and transparency throughout the collaboration process. 💎 𝙍𝙚𝙨𝙪𝙡𝙩𝙨-𝘿𝙧𝙞𝙫𝙚𝙣: My goal is to deliver tangible results that drive growth, foster customer loyalty, and elevate your brand's online presence.
 Let's collaborate to take your brand to new heights! 

 Get in touch today to discuss how I can support your business objectives. 🌟
    Featured Skill Email Support
    Communications
    Phone Support
    Product Knowledge
    Customer Care
    Customer Support
    Communication Etiquette
    Technical Support
    Chat & Messaging Software
    Online Chat Support
    Customer Service
    Customer Satisfaction
    Intercom
    Zendesk
    Email Communication
  • $6 hourly
    • 5.0/5
    • (1 job)
    Hello! I am new to Upwork but bring over 8 years of extensive experience in the Call Center industry. I excel in customer support, technical support, and sales, proficiently handling requests via phone, chat, email, and text. Key Skills: Customer Support & Technical Support Product Research Maintenance coordinator Appointment Scheduling Data Entry & Sales Team Leadership & Management As a Team Leader for more than 5 years, I have honed my skills in managing and motivating teams to achieve exceptional results. I am committed to providing top-notch service, ensuring customer satisfaction, and surpassing employer expectations. Why Hire Me: Fluent in English with excellent comprehension Fast learner with the ability to quickly adapt to new systems and processes Proven track record in multitasking and managing various customer service channels I am ready to bring my dedication and expertise to your projects, striving to deliver excellence every step of the way.
    Featured Skill Email Support
    Customer Service
    Management Skills
    Customer Retention
    Leadership Skills
    Task Coordination
    Customer Support
    Customer Satisfaction
    Technical Support
    Inbound Inquiry
    Phone Support
    Online Chat Support
  • $10 hourly
    • 5.0/5
    • (7 jobs)
    Experienced Professional Customer Service Representative, Senior Quality Analyst, Team Lead, Medical Claims Collection Analyst, US Health Insurance Medilca Biller and E-commerce Virtual Assistant. I am a very organized person, detail-oriented, proactive, reliable, optimistic, friendly, trustworthy, and dedicated and I am very open to any feedback be it positive or negative as this allows me to learn and improve myself. I have a strong work ethic and work with integrity. I think out of the box, I can work with minimal to no supervision, and take ownership of every task given to me. SPECIALIZATION 🏥Medical Claims Biller | AR Collection Analyst 🏠Medical Claims Clearing House | Claim Rejections Analyst 🏢Office Ally 🙎‍♀️Team Leader 📞Customer Service Rep/Advocate (Phone, Email, and Chat) 👂Senior Quality Analyst ⌨️Data Entry Specialist 🌍E-Commerce Virtual Assitant What are you waiting for? HIRE me 😉 send the contract so I can get started with the job, and then sit back and relax while we grow your business :)
    Featured Skill Email Support
    eBay
    Amazon
    Medical Billing
    Order Tracking
    Healthcare
    Ecommerce
    Insurance Claim Submission
    Insurance Verification
    Medical Billing & Coding
    Virtual Assistance
    Online Chat Support
    Order Processing
    Customer Service
    Data Entry
  • $6 hourly
    • 5.0/5
    • (2 jobs)
    I have a Bachelor of Science in Business Administration majoring in Financial Management, I graduated in 2019. Experienced in Customer Service, Sales, Email Support, and Accounting. I have worked in the BPO industry for almost 3 years and 1 year as a freelancer. Skilled in Customer Service, Sales, Accounting, Communication, and Financial matters.
    Featured Skill Email Support
    Microsoft Office
    Customer Support
    Sales Call
    Communication Skills
    Customer Service
    Accounting
  • $25 hourly
    • 5.0/5
    • (5 jobs)
    I have extensive experience in the Customer Service industry, providing support to customers through email and chat. I am an independent self-starter with great interpersonal skills, good at communicating effectively with customers and co-workers. Both my verbal and written skills are strong, plus I am well-organized and highly efficient working in a multi-tasking, dynamic environment. In addition to my customer service skills, I am proficient in using multiple CRM systems, live chat software, and various social media platforms to interact with customers and resolve their issues promptly. With my expertise and passion for delivering exceptional customer service, I can help you create a consistently positive customer experience that will drive the growth and success of your business. My goal is to elevate your company's brand image and foster strong customer loyalty, ultimately increasing total revenue and customer satisfaction.
    Featured Skill Email Support
    Google Docs
    Slack
    Dropshipping
    Product Listings
    Social Media Engagement
    Customer Service
    Intercom
    Online Chat Support
    Zendesk
  • $10 hourly
    • 4.8/5
    • (2 jobs)
    You can do anything but not everything—no need to do it all by yourself. I’m here. SKILLS: Email Management / Handling, Data Entry, Web Research, Admin Support, Scheduling/Calendar, File Organization, Customer Service, Social Media Management (Facebook/Instagram/LinkedIn), WordPress, Canva, Microsoft Office, Google Suite, Google Drive, Salesforce, and various admin tasks I am adept with Microsoft Office (Word, Excel, PowerPoint, Outlook), Asana, Slack, and other CRM programs. I am knowledgeable in G Suite and Office 365 I can help you clean up and organize your email and schedule. Basic bookkeeping skills - reconciliation, payroll, and filing receipts Lead generation - creating campaigns using Apollo, and hunter Organizing files, data entry, and various administrative tasks Knows real estate administrative tasks I have landed a few jobs - full-time and part-time- in online jobs at PH. I am ready and always at your service to help you with your day-to-day tasks.
    Featured Skill Email Support
    Notion
    ClickUp
    Real Estate
    QuickBooks Online
    Administrative Support
    Scheduling
    Google Calendar
    Canva
    Virtual Assistance
    Microsoft Outlook
    Google Workspace
    Data Entry
    Microsoft Excel
    Microsoft Office
  • $5 hourly
    • 5.0/5
    • (3 jobs)
    Hello there! Welcome to my profile! With 8 years in the BPO industry, I've honed my skills in providing top-notch customer support across phone, email, and chat channels. My experience spans international accounts where I ensured stellar service delivery while meeting key metrics consistently. Moreover, I've adeptly handled various tasks such as order management, utilizing automated ticketing systems, conducting online research, proficiently managing data entry, and tackling administrative duties. Additionally, I possess familiarity with CRM tools and have actively contributed to lead generation initiatives. Here's a snapshot of what I bring to the table: -Customer support (phone, email, and chat) -Order management (answering inquiries, processing orders, refunding, checking the status, and more). -Managing Bookings -Automated Ticketing System -Online research/Product Research -Data Entry -Administration task -Has knowledge with CRM tools -Has knowledge with Amazon Listings -Lead Generation/List Building Also, I have experience with the following tool: Salesforce Slack Discord Google Docs Google Sheets Google Calendar Workplace Airtable Amazon Seller Central Microsoft Office DropBox Let's work together! May God bless your business. Have a great day ahead!
    Featured Skill Email Support
    Refund Processing
    Customer Service
    Order Processing
    Online Chat Support
    Administrative Support
    Shipping & Order Fulfillment Software
    Order Tracking
    Data Entry
    Microsoft Office
  • $16 hourly
    • 4.7/5
    • (19 jobs)
    Hi I'm Abel! ✅ I am a Top-rated IT Helpdesk Support Specialist. I am a self-motivated professional that thrives on innovation, overcoming challenges, learning new skills, and encouraging growth in those around me. ✅ I am searching for a job that would make use of my skill set and work experience while providing room for growth. I have over 15 years of professional expertise in enterprise infrastructure services. ✅ I'm always on the lookout for ways to increase productivity and profit. When my clients win, I win. Let's chat about how I can level up your business. Summary of Qualifications: ✅ IT Graduate ✅ Excellent English verbal and written communication skills ✅ Delivering excellent customer service ✅ Effectively translate complex, technical concepts into easy-to-understand language to assist non-technically oriented users ✅ Troubleshoot and resolve a wide range of issues from application support, to complex server and infrastructure issues. ✅ Phone Support ✅ Chat Support ✅ Email Support ✅ Ticket Support Comprehensive understanding of: ✅Microsoft Windows and Mac Operating Systems ✅Apple IOS and Android experience ✅Ticketing System (ConnectWise, Jira, ServiceNow, Kaseya and BMS) ✅Zoho One CRM ✅Sentinel One, Kaseya VSA,Backup Radar,MSP360 ✅RMM and Monitoring tools (Acronis,Datto,Cisco Meraki,Auvik,Cel-Fi) ✅Remote Control Assistance(ConnestWise Automate, ScreenConnect & Control) ✅Windows Server ✅Microsoft 365 and Outlook Exchange (AppRiver/Zix) ✅Email Threat Protection(AppRiver,MxDefense,M365) ✅Active Directory ✅Group Policy ✅VMware ESXi, NAS, Buffalo ✅Managed switches/VLANs ✅Firewall & Network Management ✅Understanding and Working Knowledge of DNS Certifications: ✅ Google Foundations of Cybersecurity Certification ✅ Service Management with ITIL4 Certification ✅ ET15 Sophos Central Endpoint and Server - Engineer Certification ✅ IT GLUE Technician Certification ✅ IT GLUE Deployment Guide Certification ✅ ConnectWise Manage Technician/Engineer Certification ✅ ConnectWise Automate Technician/Engineer Certification ✅ ConnestWise Endpoints_and_Networks Certificate ✅ Cloud Tech Associate Advance Security ✅ Acronis CyberFit Tech Foundation ✅ Acronis Certification Cloud Tech Fundamentals ***The rate can be negotiated according to the needs of the company***
    Featured Skill Email Support
    Computer Maintenance
    Troubleshooting
    Windows Server
    SaaS
    Ticketing System
    System Administration
    Incident Management
    Business with 1-9 Employees
    Customer Service
    End User Technical Support
    Customer Support
    Technical Support
    IT Support
    Helpdesk
  • $15 hourly
    • 4.9/5
    • (7 jobs)
    Hi, Juan Paolo here, and thank you for visiting my profile! In the dynamic world of remote work, I have mastered the art of staying organized and productive, all while working from the comfort of my home office. With over a decade of experience in Customer Service, Technical Support, and Sales, I’ve turned multitasking into an art --- balancing client needs, deadlines, and innovation seamlessly. I specialize in accurate 𝗗𝗮𝘁𝗮 𝗘𝗻𝘁𝗿𝘆, efficient 𝗘𝗺𝗮𝗶𝗹 𝗛𝗮𝗻𝗱𝗹𝗶𝗻𝗴, proactive 𝗖𝗵𝗮𝘁 𝗦𝘂𝗽𝗽𝗼𝗿𝘁, and comprehensive 𝗘-𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 solutions, particularly with 𝗦𝗵𝗼𝗽𝗶𝗳𝘆. With a keen eye for detail and a commitment to excellent customer service, I streamline tasks and boost productivity. 𝗦𝗸𝗶𝗹𝗹𝘀: ✅ 𝗗𝗮𝘁𝗮 𝗘𝗻𝘁𝗿𝘆: Accurate and timely data input, ensuring integrity. ✅ 𝗘𝗺𝗮𝗶𝗹 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Organizing, prioritizing, and prompt responses. ✅ 𝗖𝗵𝗮𝘁 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Real-time assistance and high customer satisfaction. 𝗛𝗼𝘄 𝗜 𝗖𝗮𝗻 𝗛𝗲𝗹𝗽: ✅ 𝗗𝗮𝘁𝗮 𝗔𝗰𝗰𝘂𝗿𝗮𝗰𝘆: Maintain precise data records and streamline database management processes. ✅ 𝗘𝗺𝗮𝗶𝗹 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: Manage your inbox effectively, categorize emails, and provide timely and professional responses to clients. ✅ 𝗖𝗵𝗮𝘁 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲: Engage customers proactively, address concerns promptly, and foster positive interactions to enhance customer loyalty. From resolving customer concerns to managing data and driving sales, I thrive on delivering results that exceed expectations. Every task, big or small, gets my full attention and commitment to excellence. Adapting to new tools, workflows, and challenges comes naturally to me. My goal is always to understand your needs and tailor my approach to support your business’s growth and success. Let’s collaborate and make things happen! Your pro in pajamas, Juan Paolo Z
    Featured Skill Email Support
    Zendesk
    Ecommerce Support
    Email Management
    Data Entry
    Sales
    Online Chat Support
    Customer Satisfaction
    Executive Support
    Administrative Support
    Virtual Assistance
    Ecommerce
    Email Communication
    Customer Service
    Customer Support
  • $6 hourly
    • 5.0/5
    • (6 jobs)
    ⭐ Dependable | Detail-Oriented | Easy to Work With Hi, I’m Lara. I know how overwhelming it can get when you're juggling admin tasks, client follow-ups, and content schedules all at once. That’s where I come in—to lighten your load, help you stay organized, and make sure nothing falls through the cracks. I’m not just here to tick boxes. I care about the work I do and the people I work with. I value trust, clear communication, and doing things right the first time. Whether it’s scheduling posts, managing emails, or creating clean, on-brand graphics, I work quietly in the background so you can stay focused on what matters most. 🔹 Here’s how I can support you: Admin support & scheduling Calendar & inbox management Social media content & posting Light graphic design (Canva & Adobe) File organization & data entry Research & customer follow-ups Let’s have a quick chat to see how I can make your day easier. I’m ready when you are. 😊
    Featured Skill Email Support
    Problem Solving
    Time Management
    Graphic Design
    Online Research
    Customer Service
    Communication Skills
    Organizational Plan
    Social Media Management
    Calendar Management
    Administrative Support
    Scheduling
    Data Entry
    File Management
    Virtual Assistance
  • $8 hourly
    • 5.0/5
    • (1 job)
    ? Candidate with 12+ years of experience in customer support industry. ? Constantly maintained the business metrics in green and got awarded as the best performer multiple times ? Successfully managed the Key Accounts by delivering outstanding support. ? Outstanding performer on telesales by over achieving the sales targets ? Handled a team of 18 members (both offshore and onshore). ? Good Analytical skills, a great Team player with team management skills and good Technical Knowledge.
    Featured Skill Email Support
    Customer Service
    Data Entry
    Customer Satisfaction
    Sales
    Outbound Sales
    Continuous Improvement
    Customer Support
    Lead Generation
    Sales Lead Lists
  • $7 hourly
    • 5.0/5
    • (2 jobs)
    I am a highly energetic and detail-oriented virtual assistant with a passion for helping businesses streamline operations and improve customer engagement. With strong communication skills, multitasking abilities, and a commitment to continuous learning, I am dedicated to delivering high-quality service in every task I handle. Services I Offer: ✅ Administrative & HR Support – Recruitment, data entry, research, and database management. ✅ Customer Service & Communication – Phone, email, and chat support with a focus on client satisfaction. ✅ Inbound & Outbound Calling – Lead generation, appointment setting, and follow-ups. ✅ Project & Task Management – Proficient in tools like Zendesk, Zoho, Salesforce, Ontraport, Trello, Podio, Basecamp, and Hootsuite. ✅ Social Media Management – WordPress, Facebook, LinkedIn, Twitter, and Pinterest. ✅ Microsoft & Google Suite Expertise – Word, Excel, PowerPoint, Outlook, and Google Apps. I take pride in my ability to adapt to new systems, stay organized, and efficiently manage tasks remotely. If you're looking for a reliable Virtual Assistant or Customer Support Specialist, let’s connect!
    Featured Skill Email Support
    LinkedIn
    Social Media Advertising
    Freshdesk
    Zendesk
    Administrative Support
    Google
    TeamViewer
    Chat & Messaging Software
    Communication Skills
    Computer Skills
    Customer Support
    Receptionist Skills
    Customer Service
    Virtual Assistance
  • $7 hourly
    • 4.8/5
    • (1 job)
    Name: Laiza DV.Pelausa Role: Customer Service Representative Experience: 5+ years in customer service, specializing in retail and technical support. I am a dedicated Customer Service Representative with over three years of experience in providing exceptional service and support to customers across various industries. My primary goal is to ensure that each customer has a positive experience by listening actively, addressing concerns, and providing efficient solutions. I have developed strong communication skills, which allow me to explain complex information clearly and help customers make informed decisions. I take pride in being patient, empathetic, and detail-oriented, always striving to resolve issues and exceed expectations. I am adept at managing multiple inquiries simultaneously, using CRM systems to track interactions, and ensuring that all customer needs are met with a personal touch. I believe in building lasting relationships with customers and ensuring their satisfaction, whether resolving a simple inquiry or handling more complex issues. In my role, I consistently strive to deliver on-time, reliable, and professional service to foster trust and loyalty. Experience: 5+ years in B2B and B2C sales, with expertise in technology and product solutions. Bio: I am a results-driven Sales Representative with more than five years of experience in both B2B and B2C sales. My expertise lies in understanding client needs and presenting tailored solutions that drive business growth. I am passionate about helping customers find the right products and services that will make a significant impact on their success. I thrive in fast-paced environments and excel at managing a high volume of prospects, turning leads into long-term relationships. My ability to negotiate effectively and overcome objections has consistently helped me exceed sales targets. I specialize in consultative selling, where I not only offer products but also educate clients on the best ways to use them to meet their objectives. Whether it's cold calling, product demonstrations, or closing deals, I am committed to delivering exceptional service while ensuring that my clients’ needs are always at the forefront. I take pride in maintaining a positive and professional demeanor, building strong networks, and providing ongoing support to clients after the sale.
    Featured Skill Email Support
    Inbound Inquiry
    Outbound Sales
    Customer Retention
    Tech & IT
    Cold Calling
    Lead Generation
    Sales
    Phone Communication
    Technical Support
    Customer Service
  • $12 hourly
    • 5.0/5
    • (2 jobs)
    Experienced customer service representative specializing in the telco and healthcare industries, with a proven track record of providing exceptional support to clients. Skilled in real-time analysis and problem-solving, I thrive in fast-paced environments where quick decision-making is crucial. As a dedicated team leader, I have successfully motivated and guided diverse teams to achieve ambitious goals while maintaining excellent customer satisfaction ratings. Additionally, my proficiency as a virtual assistant allows me to efficiently manage administrative tasks remotely, ensuring seamless operations for businesses. With a strong focus on delivering personalized solutions tailored to each client's needs, I am committed to exceeding expectations and fostering long-term relationships. Let's connect and explore how my expertise can contribute to your organization's success!
    Featured Skill Email Support
    Customer Satisfaction
    Virtual Assistance
    Email Etiquette
    Time Management
    Customer Service
    Customer Support
    ESL Teaching
    Technical Support
    Leadership Skills
    Phone Support
  • $4 hourly
    • 5.0/5
    • (1 job)
    Supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. I provide Customer satisfaction. These services may include Placing orders from Customer, Credit repair . I work with customers over the phone, or via email and strive to provide excellent customer service.
    Featured Skill Email Support
    Customer Service Chatbot
    Customer Retention
    Customer Service
    Lead Generation
    Social Media Lead Generation
    Microsoft Excel
    VoIP Software
    VICIDIAL
  • $13 hourly
    • 0.0/5
    • (1 job)
    I am a seasoned Customer Service Manager with a proven track record in the outsourcing and offshoring industry, serving diverse verticals. My expertise spans Customer Service, Social Media Management, Performance Management, Customer Satisfaction, and Team Management. These skills enable me to effectively lead teams and ensure the smooth execution of projects. A key strength of mine is maintaining excellent client relationships. I prioritize meeting all deliverables and consistently go beyond the assigned tasks by offering valuable feedback and suggestions for process improvement. Leveraging my expertise, I can help enhance your business operations and drive success. I am eager to discuss how my support can benefit your organization. Together, we can explore opportunities for growth, efficiency, and increased customer satisfaction. Please feel free to reach out, and let's elevate your business to new heights! I look forward to connecting with you soon.
    Featured Skill Email Support
    Customer Experience
    Shopify
    Gorgias
    Administrative Support
    Ecommerce
    Management Skills
    Order Fulfillment
    Employee Training
    Customer Service
    Community Management
    Customer Feedback Documentation
    Order Processing
    Team Management
  • $15 hourly
    • 4.9/5
    • (16 jobs)
    Rating: ⭐️⭐️⭐️⭐️⭐️ 5.0 "Highly recommended." I specialize in delivering quality service and can grasp new concepts quickly and efficiently. I work flawlessly under tight deadlines and I always make sure my work complies with my client's set standards and expectations. I can work under minimal supervision and can get the work done with a very quick turnaround time. Below are the areas of my expertise: ✅ ServiceTitan ✅ Drop-Shipping ✅ CJDropshipping ✅ DSer ✅ Chat Support ✅ Email Support ✅ Phone Support ✅ Etsy ✅ Zendesk ✅ Freshdesk ✅ Gorgias ✅ Hubspot ✅ Shopify ✅ Amazon ✅ Ebay ✅ Webflow ✅ WordPress ✅ Marketing Automation - Email Marketing & SMS Platform ✅ Facebook Business and Ads Management ✅ Google Ads ✅ Social Media Ads ✅ Web Design ✅ Internet Research ✅ Data Entry ✅ Microsoft applications ✅ Lead Generation ✅ Data Mining ✅ Graphic Designs ✅ Semrush Get Started: Reach out today to discuss how I can assist you in optimizing your help desk and improving your team's performance. Let's take your customer support to the next level!
    Featured Skill Email Support
    Gorgias
    Phone Support
    Shopify
    Freshdesk
    Order Processing
    Online Chat Support
    HTML
    Customer Service
    Project Management
    Customer Support
    Technical Support
    Social Media Plugin
    Adobe Photoshop
    Zendesk
  • $5 hourly
    • 0.0/5
    • (1 job)
    Dedicated and detail-oriented Sales & Customer Service Representative with 9 years of experience. Eager to apply for a position that utilizes my background and education with my extensive work experience in customer service, technical support, email management, and e-commerce
    Featured Skill Email Support
    Freshdesk
    Salesforce
    Technical Support
    Shipping & Order Fulfillment Software
    Product Listings
    Ecommerce Order Fulfillment
    Oracle CRM On Demand
    Customer Support
    Google Docs
    Payment Processing
    Online Chat Support
    Zendesk
    Order Tracking
    Phone Support
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