Hire the best Email Support Freelancers in Naic, PH

Check out Email Support Freelancers in Naic, PH with the skills you need for your next job.
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  • $10 hourly
    Results-oriented professional with excellent communication and interpersonal skills. Eager to contribute to a team-oriented environment as a Customer Service Expert, where I can provide exceptional customer service and contribute to a positive customer experience. Client Relationship Management: Demonstrated ability to manage client relationships effectively to ensure satisfaction and resolution of claims. Claims Processing: Proficient in claim filing, processing replacements, refunds, and repairs, as well as claim settlement with carriers or vendors. Order Management: Skilled in processing orders with precision, coordinating with logistics teams for timely delivery, and tracking order shipments to provide real-time updates. Problem Resolution: Proven track record of resolving payment disputes, chargebacks, and complaints with internal departments and external parties. Standard Operating Procedures (SOPs): Experienced in developing and implementing SOPs to optimize operational efficiency and minimize future occurrences of disputes. Property Management: Managed properties listed across various Online Travel Agencies, including optimization, scheduling, client communication, payment settlement, and review management. Customer Service: Proficient in managing communication with students and providers, overseeing enrollment, scheduling, cancellations, refunds, and addressing feedback and complaints. Team Leadership: Demonstrated leadership skills in leading teams, creating schedules, overseeing operations, handling escalations, and conducting onboarding and training sessions. Event Organization: Successfully organized private, group, and corporate events, and developed relationships with local businesses and vendors for special offers. Communication: Strong verbal and written communication skills, demonstrated in client interactions, team coordination, and newsletter creation and distribution.
    Featured Skill Email Support
    Hospitality & Tourism
    Stripe
    Email Communication
    Zendesk
    Customer Service
    Freshdesk
  • $10 hourly
    Hello! I’m Belle, an experienced Filipino freelancer with 5 years of expertise in Bookkeeping. Do you need a detail-oriented and reliable bookkeeper to manage your accounts, reconcile statements, or track inventory? Look no further—I'm here to provide you with the accurate financial support your business needs. Specializing in small to medium-sized businesses in E-commerce and the Food & Manufacturing industry, I offer tailored bookkeeping services to keep your finances organized and running smoothly. My core services include: ✔️ Accounts Receivable (AR): Keep cash flow strong with timely customer invoicing and payment collection. ✔️ Accounts Payable (AP): Track vendor bills, and expenses, and ensure timely payments to avoid fees. ✔️ Bank & Credit Card Reconciliation: Get an up-to-date, accurate picture of your financial standing. ✔️ Inventory Management: Avoid overstocking or shortages with careful inventory tracking and adjustments. Imagine a world where your financials are always organized, up-to-date, and under control. You can focus on growing your business, knowing that your books are in expert hands. I bring: ✅ Accuracy & Attention to Detail ✅ Timely & Efficient Service ✅ Clear Communication & Regular Updates ✅ Customized Solutions Tailored to Your Needs ✅ Confidentiality & Trustworthiness Let’s connect today and discuss how I can streamline your bookkeeping processes, improve cash flow, and give you the peace of mind that comes with accurate financial records. 📩 Send me a message or schedule a call, and let’s work together to keep your business finances in perfect order!
    Featured Skill Email Support
    Bill.com Accounts Payable
    Account Reconciliation
    Accounts Payable Management
    Accounting Basics
    Payroll Accounting
    Inventory Management
    Customer Service
    Online Chat Support
    List Building
    Data Entry
  • $5 hourly
    I have worked as a Customer Service representative/Technical Support for more than 6 years. My responsibilities includes consultation and inquiries from customers, evaluate their needs, determine the best resolution and suggest additional services that may be of interest for them or for the business. I have reached and exceeded quotas for calls handled, inbound and outbound calls. I am a team player and i was able to effectively manage my own team. My scope of vision is not only to the customer's inquiry or problem, i also make sure that they have an outstanding customer service experience by determining the best resolution in accordance to the laws and regulations or to the policies and procedures of the company i work for. i am creative, resourceful and can work efficiently with minimal or no supervision. I have integrity, a humble heart and I am ever-loyal to the company. If given the chance to work home-based, I'll give you my best and more!
    Featured Skill Email Support
    Google Spreadsheets API
    Technical Support
    Customer Service
    Data Entry
    Online Chat Support
    Microsoft Excel
    CRM Software
    Microsoft Office
    Communications
  • $6 hourly
    Interact well with callers requesting product information and technical support, responding with professionalism and empathy while proactively resolving conflicts to prevent escalation and ensure customer satisfaction. Can handle different kind of customer in a positive way Im a undergraduate of a vocational course CSMC (cruise ship management course) where we study and focus on how to provide customer service by cooking food and beverage services. Attentive and detail-oriented Customer Service Representative energized by the challenges and opportunities offered within fast-paced, quality-critical call center environments. Fluent in English. I am from eCommerce account which is Walmart where we provide customer service work as a collection specialist for credit one bank where we provide solution to help out customer with low credit score. With more than 4 years of experience in Business Process Outsourcing I am confident I can create similar success as your new freelancer.
    Featured Skill Email Support
    Sales
    Cold Calling
    Lead Generation
    Technical Support
    Customer Service
    Online Chat Support
  • $7 hourly
    Hi, Need help with some task? Hire me, let me help you offload your time-consuming tasks, increase your efficiency and have more time with your family and friends. I promise on-time delivery, quick response and accuracy Skills Include: -Appointment Setter -Inbound and Outbound Calling -Retention, Solution and Escalation Specialist -General Virtual Assistant -Amazon Product Research -E commerce -Email Escalation -Ticket Creation -Customer Service -Collection Representative -Strong Attention to Detail & Organization I hope we can work together!
    Featured Skill Email Support
    Customer Satisfaction
    Administrative Support
    Order Tracking
    Virtual Assistance
    Customer Service
    Online Chat Support
    Order Fulfillment
    Time Management
    Incident Management
    Product Knowledge
    BPO Call Center
    Customer Support
    Telemarketing
  • $8 hourly
    UPWORK TOP-RATED I am a professional Virtual Assistant specializing in TransactionCoordinator, Listing Coordinator, Buyer-Agent Coordinator, Social Media Management and many more! I am proficient in Clerical and Administrative work. I help agencies and business owners earn more income and let them concentrate on the bigger stuff. If you are interested in any of these services below, let’s grow your brand together and make it happen. ✅ Social Media Management ✅ Content Creator ✅ Client Support ✅ Client Support ✅ Team Support ✅ Administrative Support ✅ Content Calendar Planning ✅ Web Search ✅ Email Marketing ✅ Onboarding New Agents and many more! TOOLS USED: ✅ Follow Up Boss ✅Real Geeks ✅ Highnote.io ✅ Skyslope ✅MLSs ✅Zillow ✅Mailchimp ✅Homebot ✅Canva ✅Realist ✅MyFirstAM ✅Client Giant ✅Docusign ✅Ylopo ✅Cognito Forms ✅Jotforms ✅Microsoft Office ✅ Gsuites / Google Workspace
    Featured Skill Email Support
    Microsoft Excel
    Task Coordination
    Light Bookkeeping
    Order Fulfillment
    Phone Communication
    Data Entry
    Digital Design
    Time Management
    Real Estate
  • $5 hourly
    Im Pauline and I've been working with BPO for more than 9-10 years now. I experience being a customer support representative Being in Voice handling Email and Chat support too and telemarketing sales. I enjoyed and happily with my work. I hope I can work into your company. I am very Hardworking person and patient.
    Featured Skill Email Support
    Telemarketing
    Sales
    Data Entry
    Customer Support
    Communication Etiquette
    Time Management
    Order Tracking
  • $7 hourly
    I'm the 𝗦𝗘𝗖𝗥𝗘𝗧 𝗪𝗘𝗔𝗣𝗢𝗡 your business needs. *𝘸𝘪𝘯𝘬* 🔥 𝘼𝙙𝙢𝙞𝙣𝙞𝙨𝙩𝙧𝙖𝙩𝙞𝙫𝙚 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 Email and calendar management, data entry, file organization, and scheduling appointments are my specialties. I'll ensure your day-to-day operations run smoothly. 🔥 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 I am a skilled communicator with experience in handling customer inquiries, resolving issues, and maintaining a positive brand image. Your clients are in good hands with me. 🔥𝙚𝘾𝙤𝙢𝙢𝙚𝙧𝙘𝙚 Shopify: Order fulfillment, tracking, refunding, product listing, inventory management, and dropshipping 𝗩𝗲𝗿𝘆 𝗺𝘂𝗰𝗵 𝘁𝗲𝗰𝗵 𝘀𝗮𝘃𝘃𝘆 -- 𝗜 𝗮𝗺 𝗽𝗿𝗼𝗳𝗶𝗰𝗶𝗲𝗻𝘁 𝗶𝗻 𝘁𝗵𝗲 𝗳𝗼𝗹𝗹𝗼𝘄𝗶𝗻𝗴 𝘁𝗼𝗼𝗹𝘀 𝗮𝗻𝗱 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 👇👇 ✦ Zendesk ✦ Salesforce ✦ Trengo ✦ Zoho ✦ Shopify ✦ Hootsuite ✦ Later ✦ Planoly ✦ Slack ✦ Acuity ✦ Calendly ✦ Canva ✦ Convertkit ✦ Mailchimp ✦ Mobile Text Alerts ✦ Leadpages ✦ Unbounce ✦ MS Outlook ✦ Google Drive 🔥 I am organized, responsive, reliable, and easy to work with. 𝘚𝘰𝘶𝘯𝘥𝘴 𝘭𝘪𝘬𝘦 𝘢 𝘨𝘰𝘰𝘥 𝘧𝘪𝘵 𝘧𝘰𝘳 𝘺𝘰𝘶𝘳 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴? ✉️ Drop a message or invite me so we can schedule a discovery chat! 📞 Talk soon, Kimberly
    Featured Skill Email Support
    CRM Software
    Zendesk
    Email Communication
    Executive Support
    Online Chat Support
    Shopify
    Canva
    Administrative Support
    Customer Service
    Facebook
    Facebook Advertising
    Virtual Assistance
  • $6 hourly
    A Call Center Representative turned Account Supervisor with 3 years of experience in banking, specializing in dispute payments. I've also taken virtual assistance courses to enhance my skills. Excited to bring my expertise to your project!
    Featured Skill Email Support
    Web Design
    Web Development
    Web & Mobile Design Consultation
    Online Chat Support
    Cold Calling
    Cold Call
    Rep Fabric
    Expert
    Sales
    Receptionist Skills
    Customer Care
    Outbound Sales
    Customer Service
    Virtual Assistance
  • $10 hourly
    With a robust track record spanning fourteen years in the Call Center industry, I have honed a passion for engaging with diverse clientele and tackling the dynamic challenges that come with it. My commitment to excellence is reflected in a consistently high customer satisfaction rate, a testament to my ability to adeptly navigate customer interactions. Whether through phone, chat, or email, I excel in clearly communicating to discern and address the unique needs of each customer, ensuring tailored, positive solutions that drive success. Why Choose Me: 👉Exceptional organizational skills to manage complex schedules effectively. 👉Dedicated to providing excellent client service and ensuring client satisfaction. 👉Strong communication skills for effective collaboration. 📌Skills & Specializations: ✅ Efficient Administrative Support ✅ Expert Appointment Setting ✅ CRM Management ✅ Client Relationship Management ✅ Strong Communication Skills ✅ Data Entry and Analysis ✅ Calendar Management 📌Experience: I have successfully supported companies handling administrative responsibilities, managing client databases, and ensuring seamless appointment scheduling. My commitment to excellence has resulted in increased client satisfaction and improved overall efficiency. 📌Services: ⭐Appointment Setting: - Efficiently schedule and manage appointments, optimizing your calendar for maximum productivity. ⭐Administrative Support: - Handle data entry, document preparation, and general administrative tasks to keep your operations running smoothly. ⭐CRM Management: - Expertise in utilizing CRM tools like HUBSPOT to organize client information and streamline communication. 📌Let's Discuss: I am eager to discuss how my skills and experience can contribute to the success of your business. 📞 Let's schedule a call to explore how we can work together! less
    Featured Skill Email Support
    Appointment Setting
    Sales
    Phone Support
    Online Chat Support
    Administrative Support
    Customer Service
    Cold Calling
    Customer Retention
    Communication Skills
    Customer Support
    Outbound Sales
    Lead Generation
    HubSpot
    Telemarketing
  • $7 hourly
    Hello and Thank you for visiting my profile! I have a knowledge and skills for the following: • Claims Processing ( Health Insurance / Non Life Insurance ) • Order's Processing • Quality Auditing • Accounts Payable • Email Administration • Customer Service • Data Entry • Data Verification • General Administration Internet and Computer Specifications Internet: Wired connection with 70 Mbps speed Processor: Intel Core i3 11th Gen RAM: 8GB OS: Windows 11 I look forward to working with you and helping you streamline your tasks to improve your business productivity.
    Featured Skill Email Support
    Accounting
    Quality Assurance
    Customer Service
    Insurance
    Administrative Support
    Transaction Data Entry
    Insurance Verification
    Data Entry
  • $10 hourly
    🔍 𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐨𝐯𝐞𝐫𝐰𝐡𝐞𝐥𝐦𝐞𝐝 𝐰𝐢𝐭𝐡 𝐦𝐚𝐧𝐚𝐠𝐢𝐧𝐠 𝐞𝐦𝐚𝐢𝐥𝐬, 𝐬𝐜𝐡𝐞𝐝𝐮𝐥𝐞𝐬, 𝐚𝐧𝐝 𝐬𝐨𝐜𝐢𝐚𝐥 𝐦𝐞𝐝𝐢𝐚? 𝐋𝐞𝐭 𝐦𝐞 𝐛𝐞 𝐲𝐨𝐮𝐫 𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐥𝐞 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭—𝐭𝐡𝐞 𝐣𝐚𝐜𝐤 𝐨𝐟 𝐚𝐥𝐥 𝐭𝐫𝐚𝐝𝐞𝐬 𝐭𝐨 𝐥𝐢𝐠𝐡𝐭𝐞𝐧 𝐲𝐨𝐮𝐫 𝐥𝐨𝐚𝐝 𝐚𝐧𝐝 𝐛𝐨𝐨𝐬𝐭 𝐲𝐨𝐮𝐫 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲! 🌟I help entrepreneurs, professionals, and small teams streamline success - not just at work, but in life too. I can give you more time to focus on the big picture by taking care of all the details. 🌟 𝐇𝐞𝐫𝐞'𝐬 𝐰𝐡𝐚𝐭 𝐈 𝐛𝐫𝐢𝐧𝐠 𝐭𝐨 𝐭𝐡𝐞 𝐭𝐚𝐛𝐥𝐞: 🔍 Conduct Research 📧 Manage your emails 🗓️ Maintain your calendar 📢 Assist with marketing 🤝 Help with personal tasks 𝑺𝒌𝒊𝒍𝒍𝒔 & 𝑬𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆𝒔: 📱 Social Media Management and Marketing 🖌️ Social Media Content Creator 🎯 Lead Generation 🗓️ DM Appointment Setting 🔍 Market Research 🌐 Web Research 📊 Data Research 💼 Data Entry 🛡️ Content Moderator 📨 Email Support 👥 Customer Support 🖥️ Knowledgeable in all Microsoft Office applications, Google Docs, Sheets, etc. 🎨 Basic Graphic Design 🎬 Basic Video Editing I'm also good with Customer Service, Virtual Assistance, Social Media Management, and Content Writing. I am reliable in managing emails and social media accounts. 𝐖𝐡𝐲 𝐌𝐞?: Choose me because I offer a unique blend of versatility, experience, and dedication. With over three years of expertise in social media management, content creation, and administrative tasks, I bring a comprehensive skill set to the table. I've successfully handled diverse projects, always prioritizing your long-term goals and delivering results. Adaptability and resourcefulness are my strengths—I'm committed to finding solutions and driving your success. With reliability and a strategic approach, I'm ready to be your trusted partner in achieving your business objectives. Ready to kick things up a notch? Drop me a message with your goals and requirements, and together, we'll take your business to new heights! 🚀 Your 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐄𝐱𝐭𝐫𝐚𝐨𝐫𝐝𝐢𝐧𝐚𝐢𝐫𝐞, 𝐊𝐡𝐞𝐬𝐢𝐚 𝐌𝐚𝐞 𝐀.
    Featured Skill Email Support
    Social Media Lead Generation
    Real Estate Lead Generation
    LinkedIn Lead Generation
    Lead Generation
    Sales
    Scriptwriting
    Online Sales Management
    Administrative Support
    Instagram
    Facebook
    Social Media Management
    Online Chat Support
    Graphic Design
    Online Research
  • $8 hourly
    Need an 𝑬𝑿𝑷𝑬𝑹𝑰𝑬𝑵𝑪𝑬𝑫 𝑽𝑰𝑹𝑻𝑼𝑨𝑳 𝑨𝑺𝑺𝑰𝑺𝑻𝑨𝑵𝑻 for long term? 💼💰Cost-Effective & Tech-Savvy ⚡💻High-Speed Internet & Equipment Here's what the clients book me for👇👇👇 🔥𝑷𝒓𝒐𝒅𝒖𝒄𝒕 𝑺𝒐𝒖𝒓𝒄𝒊𝒏𝒈 𝑺𝒑𝒆𝒄𝒊𝒂𝒍𝒊𝒔𝒕! ▪Clients hire me to help them streamline their operations, improve product quality, and ultimately boost their success on the platform. I already sourced in Amazon USA, Spain, and UK for Wholesale and Private Label. I was also hired for TikTok product research and creating Amazon Infographics. 🔥𝑴𝒖𝒍𝒕𝒊𝒕𝒂𝒔𝒌𝒊𝒏𝒈 𝑸𝒖𝒆𝒆𝒏! ▪Your go-to person when it comes to juggling complex tasks with ease. Master at maintaining composure under pressure and consistently delivers outstanding results in every facet of her work. My remarkable organizational skills and attention to detail ensure that nothing falls through the cracks. 🔥𝑺𝒐𝒄𝒊𝒂𝒍 𝑴𝒆𝒅𝒊𝒂 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒕! ▪Enhancing your online presence and engaging with our audience across various platforms. I already handle Facebook and Instagram accounts for a Health Coach and Fashion brand. 🔥𝑨𝒅𝒎𝒊𝒏 𝑺𝒖𝒑𝒑𝒐𝒓𝒕! ▪I'm here to make your professional life easier and more productive. Whether you're an entrepreneur, a small business owner, or a busy professional, I understand that your time is precious. By entrusting your administrative tasks to me, you can focus on what you do best while I take care of the rest. In a nutshell, I'm a fun-loving, multi-skilled powerhouse who's dedicated to providing you with top-notch virtual assistance to help you excel in your business endeavors. Now, who wouldn't want that? 👉Just 1 quick step left 📨Send me an Upwork message *wink* Software Experience: ⚡Helium10 ⚡Junglescout ⚡SellerAmp ⚡Keepa ⚡Revseller ⚡DS Amazon Quickview ⚡TWF Buybox ⚡Microsoft Office ⚡Google Workspace ⚡Trello ⚡Canva ⚡Photoshop ⚡Dropbox ⚡Lastpass ⚡Sendgrid ⚡WordPress ⚡Rev for Transcription CRM: ⚡Asana ⚡Slack ⚡ClickUp ⚡NetHunt
    Featured Skill Email Support
    Product Research
    Adobe Photoshop
    Calendar Management
    Shopify Dropshipping
    Amazon Product Research
    WordPress
    Administrative Support
    Google Sheets
    Canva
    Data Scraping
    Editing & Proofreading
    Social Media Management
    Online Research
    Shopify
    Microsoft Excel
    Google Docs
  • $10 hourly
    I'm Rolando and I'm confident that my experience and skills make me an ideal candidate for any job positions. I'm adept in Management, Debt Management, Collections, Lead Searches, Lead Generation, Administrative Work, Customer Service, Sales and Marketing, Design and Social Media. My long years of experience working various roles extended my horizon to a lot of things. I am a self starter. I am equipped with computer skills and knowledge in different online applications and tools. I am also a person who is very open to learning. I learn quickly and I seek growth constantly. I am creative and I love applying it in my works. I am self-motivated and a result-oriented person.
    Featured Skill Email Support
    KPI Metric Development
    Order Fulfillment
    Answered Ticket
    Inventory Report
    Lead Generation
    Online Chat Support
    Order Tracking
  • $8 hourly
    I am a self-taught bookkeeper who has experienced monitoring accounts payable and accounts receivable and managing payroll. I have done email support and addressing customer concerns online. I have done extensive research on consumer behavior through field observation and theoretical analysis which can be utilized in devising marketing strategies and i believe that staying in my current career path is a waste of my potential. I am a hard-worker and a fast learner and im looking forward to working with you.
    Featured Skill Email Support
    Accounts Payable
    Accounts Receivable
    Market Analysis
    Accounting Basics
    Data Management
    Social Media Management
  • $8 hourly
    Skills: -Technical Support Representative I worked as a technical support representative for more than 5 years. * Voice over IP Devices technical support *Internet, Phone, and TV Technical Support -RingCentral account Management I know how to troubleshoot advanced RingCentral technical issues and am knowledgeable with their complex phone system and settings * Account Management (extension user management) * Phone system management * Technical support -Online Store Manager I have my own online store with Facebook and local platforms like Shopee and Lazada. If I need to do the same with a different platform, it will be easy for me. I am open to learning new things and I can easily adapt. * Basic Online Store Management * Basic Ads Management -Social Media Manager I have a Youtube, Instagram, and Facebook Page and I manage them myself. I create posts for engagements using Canva or Adobe Photoshop or sometimes from scratch. * Basic Social Media Management * Engagement for Social Media Platforms * Basic Stock Inventory Management - Photo Editor I know basic photo editing for image enhancement and creating posts for my social media platforms. * Basic Digital Poster * Basic Marketing Post * Basic Engagement Post * Basic Digital Invitation -Video Editor I have my own Youtube Channel and I am the one editing the videos I post. I am open to learning new things and I can easily adapt. * Basic Marketing Post * Basic Engagement Post * Basic Vlogging Video Editing -Basic Food or Product Photography Since I have my own online store and I am the one creating posts for my social media platforms, I take pictures of my products. I was once a food vlogger/blogger so I have a little knowledge of food photography given the resources I have. My strengths as I mentioned, I am open to learning new things. It challenges me to have new knowledge of things that I am not familiar with or have little knowledge about it. And because of that, I can easily adapt and adjust to a new environment and things. On the other hand, my weakness is I tend to overwork. Most of the time, I forget to eat my meals because I am too focused on finishing one task or all of it.
    Featured Skill Email Support
    Data Entry
    Administrative Support
    Customer Service
    Customer Support
    RingCentral Glip
  • $15 hourly
    Don't overburden yourself with time-consuming, non-revenue-generating tasks that take away your ability to focus on growing your business or spending time with your family. I'm here to take care of that for you. I am the right person for you if you're starting a new business or simply need someone to assist you with some tasks. I have held positions ranging from rank-and-file worker to management during my whole working career, so I AM FLEXIBLE TO WHATEVER YOU NEED ME TO BE. I can help you with: - Business Branding - Graphic design (Canva) - Social Media Management - Content Creation - Email Management - Calendar Management - Data Entry - Transaction Coordination - Administrative Tasks - A lot more! Let's talk.
    Featured Skill Email Support
    File Management
    Personal Administration
    Real Estate Transaction Standard
    Executive Support
    CRM Automation
    Calendar Management
    Social Media Marketing
    Social Media Content
    Google Sheets
    Virtual Assistance
    Administrative Support
    Data Entry
    Graphic Design
    Canva
  • $18 hourly
    I've worked with people from different specializations. Diverse specializations means that everyone has unique priorities and/or perspectives but we all make sure to reach a middle ground and that everyone will have satisfactory outcomes. In these kinds of instances, I make sure to communicate with understanding, care, and professionalism which I think is key to excellent customer service. I am quick to adapt and confident in understanding complex processes. I am not afraid of problems and I am well-versed in dealing with them whenever they crop up. I can crunch numbers and I can make my way around with Microsoft Excel and CAD. I have the emotional capacity to pick up cues and concepts of people I am talking to. As a result, I can visualize and conceptualize plans and specifications to turn them into something the client would understand. I am confident in my grammar and writing ability geared towards efficiency and ease of the client. As I am from the construction industry, I am meticulous in details as structural soundness is an integral part of my job.
    Featured Skill Email Support
    Product Knowledge
    Communication Etiquette
    Answered Ticket
    Rhinoceros 3D
    Slack
    Customer Satisfaction
    Email Communication
    Microsoft Excel
    CAD
    Sales
    Virtual Assistance
    Jewelry
    Customer Service
    Order Fulfillment
  • $6 hourly
    OBJECTIVES Wants to gain knowledge, practice understanding, and give relevance to the job. To be an asset to the company through active and positive participation of my skills. To have the chance to work with extraordinary group of people in the industrial field where my acquired skills, knowledge, and abilities will be applied towards a common goal.
    Featured Skill Email Support
    Appointment Scheduling
    Administrative Support
    Chatbot Script
    Data Entry
    Computer Skills
  • $6 hourly
    I'd not only act as an employee but rather as a partner to you - who will proactively act as your support and with the same goal of achieving success for your business. I'm a customer service representative with almost 7 year experience. Whether your wanting someone who can assists you in a task for a day to day basis - I can help! - interfaces with customers via inbound calls, outbound calls, chats. emails or through the Internet depending upon client requirements. - provides customer service support and resolution of routine problems regarding client's product or services. - has experience with different system and has the ability to adapt to any changes. - encode, transfers and hunt for data and information available in the internet.
    Featured Skill Email Support
    Customer Satisfaction
    Customer Support
    Data Entry
  • $6 hourly
    With my extensive background in customer service and experience working with reputable companies like Alorica and Amazon and Teletech, I believe I have the skills and knowledge necessary to excel in every role that I would like to apply.
    Featured Skill Email Support
    Social Media Management
    Online Chat Support
    Customer Service
    Social Customer Service
  • $10 hourly
    Hi and welcome to my profile! I am a results-oriented freelancer with expertise in managing multiple e-commerce platforms (Shopee, Lazada, Amazon, etc.), SEO optimization, and website development (WordPress & Elementor). I've juggled 11-13 stores simultaneously, boosting brand awareness for clients. Here's what I can do for you: 🌸 Launch and manage your e-commerce store across leading platforms such as Shopee, Lazada, Qoo10, NTUC, Redmart, Amazon (seller and vendor central), shopify, etc. 🌸 Craft compelling brand promotional plans for monthly campaigns and online store campaigns. 🌸 SEO 🌸 Design and develop a user-friendly website using WordPress & Elementor. 🌸 Klaviyo Management 🌸 One-Cart Management Let's chat and discuss how I can help your brand thrive online!
    Featured Skill Email Support
    Ecommerce Platform
    Ecommerce Website
    Customer Service
    Elementor
    Search Engine Optimization
    Data Entry
    Administrative Support
    SEO Backlinking
    Online Chat Support
    Account Management
    Ecommerce Support
    Ecommerce Product Upload
    Ecommerce
  • $10 hourly
    Meticulous professional with extensive experience in handling customer services, Technical Support and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative, Data Entry and customer service support through effectively handling remote office procedures and calls. • First-hand experience in preparing timely and accurate presentations and reports using sophisticated software. • Adept at completing assignments such as data entry work and transcription within provided timelines. • Proficient in managing social media platforms and handling basic website maintenance and blog management. AREAS OF EXPERTISE: • Inbound Calls Management • Online Research • Data Entry • Business Scheduling • Website Maintenance • Travel Planning • Emails Management • Client and Partner Management • Bookkeeping • Business Chasing • Proofreading and Editing • Transcription • Technical Support I have 4 years of professional experience as a Virtual Assistant, Lead Generation, Design Image Manager, Customer Support, Technical Support in a BPO Company, I have knowledge of Google Spreadsheets, Salesforce, Zendesk, Newbridge. Facebook Page Manager, Photoshop, Work in a fast-paced call center (or sometimes remote) environment to take incoming technical calls, Emails from customers. You'll listen then analyze, troubleshoot and resolve technical issues.
    Featured Skill Email Support
    Email Communication
    Amazon Seller Central
    Social Media Management
    Technical Support
    Customer Support
  • $4 hourly
    I am flexible, reliable and possess excellent time keeping skills. I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative.
    Featured Skill Email Support
    Content Moderation
    Customer Service
  • $18 hourly
    Struggling to keep up with multiple tasks? 🏆 10 years experience in Customer Success 💻 Email, Research, and Admin Support 🛒 E-commerce Management Spend more time doing what you love while I take care of these tasks👇🏻 ⚡𝙀𝙧𝙧𝙤𝙧-𝙁𝙧𝙚𝙚 𝙀𝙢𝙖𝙞𝙡 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩: ✦Setting up rules to automatically categorize and prioritize incoming emails. ✦Tracking email conversations and ensuring timely follow-up on unresolved issues. ✦Ensuring clear and effective communication through email exchanges. ⚡𝙀𝙛𝙛𝙞𝙘𝙞𝙚𝙣𝙩 𝙎𝙝𝙤𝙥𝙞𝙛𝙮 𝙊𝙧𝙜𝙖𝙣𝙞𝙯𝙖𝙩𝙞𝙤𝙣: ✦Managing order fulfillment, refunds, and invoices. ✦Adding, updating, and organizing product listings in store. ✦ Assigning tags for categorization, and utilization for marketing and promotion. ✦Optimizing SEO for better visibility. ⚡𝙎𝙤𝙘𝙞𝙖𝙡 𝙈𝙚𝙙𝙞𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩: ✦ Overseeing Meta Business Suite by handling comments and messages on Facebook & Instagram. ✦ Actively interacting with customer comments on social media. ✦ Adding product tags to Facebook and Instagram shops. ✦ Pinning random pictures on Pinterest using Tailwind scheduler. ⚡𝙒𝙚𝙗𝙨𝙞𝙩𝙚 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩: ✦ Reviewing the website to ensure there are no broken links or images. ✦ Responding promptly to customer reviews on the website using a third-party app. ✦ Keeping an eye on website performance and tackling any technical issues that arise. ⚡𝙋𝙧𝙤𝙖𝙘𝙩𝙞𝙫𝙚 𝘼𝙙𝙢𝙞𝙣 𝙎𝙪𝙥𝙥𝙤𝙧𝙩: ✦Organizing and maintaining files and documents. ✦Supporting team members with ad-hoc tasks. ✦Conducting research on various topics and projects. ✦Preparing reports and providing general assistance to ensure smooth business operations. 🛠️Sharing a few tools I use to help streamline your online business: ★Shopify ★Gorgias ★Google Mail ★Google Suite ★Google Meet ★Klaviyo ★Postscripts ★Meta Business Suite ★Facebook ★Instagram ★Pinterest ★TikTok ★Tailwind ★Slack ★Discord ★Trello ★ChatGPT ★Quillbot ★Grammarly ★Canva ★Capcut ★Skype ★Zoom ★Loom ★Microsoft Office 𝙍𝙚𝙖𝙙𝙮 𝙩𝙤 𝙧𝙚𝙘𝙡𝙖𝙞𝙢 𝙮𝙤𝙪𝙧 𝙨𝙘𝙝𝙚𝙙𝙪𝙡𝙚 𝙖𝙣𝙙 𝙛𝙤𝙘𝙪𝙨 𝙤𝙣 𝙬𝙝𝙖𝙩 𝙢𝙖𝙩𝙩𝙚𝙧𝙨? Reach out to explore your personalized virtual support solutions if you 👇👇👇 🎯 Are overwhelmed with day-to-day tasks? 🎯 Are struggling to stay organized? 🎯 Need help streamlining your processes? 🎯 Need more time to focus on core business activities? 𝙀𝙖𝙨𝙚 𝙩𝙝𝙚 𝙨𝙩𝙧𝙖𝙞𝙣 𝙤𝙛 𝙬𝙚𝙖𝙧𝙞𝙣𝙜 𝙢𝙖𝙣𝙮 𝙝𝙖𝙩𝙨.. Hand over tasks and trust your online business is in good hands - 𝙃𝙄𝙍𝙀 𝙈𝙀. *wink* 🟢 𝘼𝙧𝙚 𝙮𝙤𝙪 𝙧𝙚𝙖𝙙𝙮 𝙩𝙤 𝙬𝙤𝙧𝙠 𝙩𝙤𝙜𝙚𝙩𝙝𝙚𝙧 𝙛𝙤𝙧 𝙨𝙪𝙘𝙘𝙚𝙨𝙨? 𝙃𝙚𝙧𝙚 𝙖𝙧𝙚 𝙩𝙝𝙚 𝙣𝙚𝙭𝙩 𝙨𝙩𝙚𝙥𝙨: 📌Send me an Upwork message. 📌Click the green "Schedule Meeting" button. 📌Choose one for 30 minutes and I'll confirm the time slot. Talk soon, 𝘼𝙍𝙈𝙄𝙇𝙔𝙉
    Featured Skill Email Support
    Order Management
    Google Workspace Administration
    Customer Support
    Canva
    Customer Service
    Social Media Engagement
    Virtual Assistance
    Ecommerce Support
    Data Entry
    Search Engine Optimization
    Communication Skills
    Shopify
    Graphic Design
  • $5 hourly
    I am a highly skilled and detail-oriented professional with expertise in cold calling, data gathering, lead generation, email management, appointment setting, social media management, photo and video editing, and a broad range of administrative tasks. I excel in streamlining processes, maintaining organized workflows, and delivering exceptional customer service. With a strong ability to manage multiple tasks efficiently, I ensure smooth operations and enhanced productivity. My experience in communication, organization, and digital tools allows me to support businesses in achieving their goals effectively. I am committed to professionalism, accuracy, and providing top-notch assistance to clients and teams.
    Featured Skill Email Support
    Video Editing & Production
    Photo Editing
    Cold Calling
    Video Editing
    Graphic Design
    Social Media Management Analytics
    Social Media Management
    Administrative Support
    Lead Generation
    English Tutoring
    Appointment Setting
    Receptionist Skills
    Customer Service
    Virtual Assistance
  • $6 hourly
    Need an extra set of hands? I'm ready to be your go-to virtual assistant and help your business thrive." Here’s what I bring to the table: With over 11 years of experience in administrative support, customer service, and fraud prevention, I have honed my abilities to consistently deliver exceptional results in fast-paced environments. "Why Should You Choose Me?" 📊 Administrative Efficiency: With proficient skills in SAP, and Google Workspace, I ensure streamlined operations with precision and reliability. My focus lies in effective management of documentation, compliance enforcement, and workflow optimization to maximize productivity. 🌟 Customer Service Excellence: I have extensive experience in customer service, possessing exceptional communication skills essential for adept client interactions and expert problem-solving. I excel in establishing and maintaining robust client relationships, consistently surpassing expectations to ensure contentment and loyalty. 🔍 Fraud Prevention Expertise: With a solid track record in proactive risk management, I excel at protecting businesses from financial threats. My role as a Fraud Analyst required me to conduct thorough investigations and maintain strict compliance, guaranteeing utmost security and precision. I love using creativity to improve business operations. I use Canva for creating visual designs and ChatGPT for increasing productivity. I'm adept at problem-solving and generating new ideas. I believe I can bring value to any team. Let's elevate your business together—whether it's making daily operations run smoother, improving client interactions, or safeguarding your assets, I've got you covered with results that go above and beyond. I'm really excited to chat about how my skills and experiences fit with what you need and how I can help your team succeed. I'm just starting out on my freelancing journey, but one thing's for sure—if you give me a shot, you won't want to work with anyone else for projects like these. I'm committed to giving it my all on every single project. Don't hesitate to reach out today, and let's work together to take your business to new heights! 📈💼
    Featured Skill Email Support
    SAP ERP
    Analytics
    SAP
    Customer Service
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