Hire the best Email Support Freelancers in Taguig, PH
Check out Email Support Freelancers in Taguig, PH with the skills you need for your next job.
- $10 hourly
- 4.9/5
- (14 jobs)
I am a highly experienced virtual assistant with a strong background in customer service, sales, and administrative tasks. With over 3 years of experience in cold calling, appointment setting, and admin tasks, as well as extensive experience in sales and real estate, I bring a unique set of skills to every project I work on. In addition to my experience in these areas, I have also worked as a hiring manager for an insurance company, giving me a thorough understanding of the hiring process and how to find the right people for the job. As a Customer Service Agent, I have been trained at a large Call Center in the Philippines and have assisted both U.S. and Canadian customers. I am proficient in e-mail, chat and phone support and will do everything I can to ensure that your customers receive accurate and timely resolutions to their queries. Communication is my passion, and I firmly believe in fully comprehending customers' needs to achieve customer satisfaction. Throughout my experience, I have developed essential skills to quality customer services such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude, and persuasiveness. I am always willing to learn and will fully familiarize myself with your product to provide the best possible support to your customers. As a full-time freelancer, I am available during Canadian or U.S. business hours and can guarantee high-quality work delivered on time. I am committed to helping businesses grow and succeed, and I look forward to working with you.Email Support
Social Media MarketingAdministrative SupportOnline Chat SupportCold CallingTelemarketingSalesData Entry - $8 hourly
- 5.0/5
- (2 jobs)
Skills: Customer Service / Email Handling / Call Handling - Customer service role for a health insurance client which includes email management, calls handling, and general customer service inquiry resolution. Sales / Lead Generation / Appointment Setting - Responsible for booking prospective clients to discuss products and services being offered by the company. Events Management - Arrange all logistical aspects (restaurant bookings, audio/visual needs) for client meetings and events for Pharma Medical Representatives and ensures all expenses are within the set limit/budget.Email Support
SchedulingMedical TranslationMedical ImagingCustomer Support PluginEvent PlanningMedical Records ResearchPhone Support - $8 hourly
- 4.9/5
- (11 jobs)
Invaluable support for you and your business. If you are looking for a highly skilled, self-motivated, and tech-savvy professional whose passion is providing quality administrative support and services, HIRE ME. I am flexible and reliable virtual assistant that can help you run your business smoother. I perform my duties efficiently, accurately, and with a great sense of responsibility and judgment. Services offered but not limited to: ✅ Administrative Tasks ✅ Amazon Product Research ✅ Copy-typing/Re-typing Files ✅ Create Reports and Documentations ✅ Create Fillable Forms ✅ Create Brochures/Invitations/Business Cards ✅ Customer Service (E-mail/Chat Support) ✅ Data Entry ✅ Editorial Design ✅ Email and Schedule Management ✅ File Storage and Organization Tasks ✅ Reception Tasks ✅ Transcription ✅ Video/PowerPoint Presentations ✅ Web/Online Research Tools familiarity: ✅ Adobe Acrobat Pro ✅ Adobe Photoshop, Illustrator, and InDesign ✅ Asana ✅ Canva ✅ Craigslist ✅ Dropbox ✅ Google Applications/Suite ✅ JotForm ✅ Keepa, Helium10 ✅ Microsoft Office Applications ✅ Odoo ✅ Shopify ✅ Slack ✅ MailchimpEmail Support
Virtual AssistanceAmazon FBAProduct ResearchAmazonPersonal AdministrationOnline ResearchPresentation DesignEditing & ProofreadingFile ManagementData EntryAdministrative SupportAdobe AcrobatGeneral TranscriptionPublication Design - $8 hourly
- 5.0/5
- (5 jobs)
If you are looking for an effective Shopify VA, look no more because you already found me! As a highly competent all-around E-com VA, I would bring a dedicated, reliable, and driven attitude to this role. For more than 4 years of being a Shopify VA, I maintain an exceedingly functional work environment while delivering exceptional performance as a Shopify manager (front & back end processes), Customer Support (FB pages, Insta Accounts, Email handling/GSuite), I also handle Email Marketing using Klaviyo, and Basic Graphic Design (Canva). I have a knack for problem solving and work well independently and with little oversight. I am adept at: Shopify: -Order fulfillment (Oberlo-Aliexpress) -Product import from Oberlo (writing description and SEO keyword editing) -Photo editing using Canva & Basic Photoshop -Keeping neat record of returns, refunds, and exchanges. -Monitor Aliexpress disputes. Customer Service: -responding to customers in a timely manner to evaluate their needs, determine best offers, and suggest additional services that may be of interest. - Resolving conflicts & managing dissatisfied customers. Email Marketing -Creating marketing campaign content on Klaviyo, and following scheduled day of delivery. Work Ethics: -creating harmonious relationship among other employees and the employer. -Communicating well with colleagues to ensure accurate delivery of information to maintain an optimum level of workflow. As a self-starter, I am also deeply familiar with several computer software systems and adapt quickly to new programs. As a part of the team, I hope to bring first-rate assistance and customer service to you and support your business goals. Please feel free to contact me anytime!Email Support
Social Media MarketingVirtual AssistanceData EntryKlaviyoOrder FulfillmentOberloAliExpressCustomer Support PluginGraphic DesignEmail CommunicationCanva - $6 hourly
- 5.0/5
- (2 jobs)
As a Client Relations and Fulfillment Specialist at my previous company, I ensured customer satisfaction by effectively communicating with clients and suppliers to manage orders and fulfill requirements accurately. I maintained detailed records, created client quotes, and monitored daily sales and purchases. Additionally, I managed payroll for co-employees, demonstrating flexibility and adaptability in handling various tasks to contribute significantly to the business's operations.Email Support
Microsoft PowerPointMicrosoft WordMicrosoft OfficeTime ManagementCustomer SupportOrder FulfillmentOrder Tracking - $7 hourly
- 5.0/5
- (3 jobs)
Welcome to my profile! With 10 years of experience in customer service, I have developed a deep understanding of how to deliver exceptional support that goes above and beyond client expectations. What sets me apart from others is my ability to connect with customers on a personal level, identify their unique needs and tailor my approach to meet them. I pride myself on being able to turn a negative experience into a positive one, through active listening, empathy, and creative problem-solving. I am well-versed in handling a variety of channels, including email support, live chat, phone support, social media management, and ticket management. If you are looking for a customer service professional who can represent your brand with excellence and help you build a loyal customer base, then look no further. I am the best choice for the job, and I look forward to working with you. Sincerely, Junior M.Email Support
Order FulfillmentData EntryCustomer SupportZendeskOrder Tracking - $10 hourly
- 4.8/5
- (5 jobs)
I began my career as a Call center agent with the biggest companies in the US and was soon promoted as a supervisor to manage a team which added to my already decorated skill set, but I started pursuing freelancing because I can be anyone I want and working at the comfort of my home is always been the most ideal work for me. I can be your sales guy, customer service rep, and your tech guy. An all-around VA. I love learning different things and I believe freelancing is just the right world for me. To add more, I have arranged an entirely private room furnished with all kinds of virtual purpose elements like a professional computer, a strong internet connection, and a backup power source/eq to ensure my 24-hour availability, which is very important for a Virtual Assistant. Roles: SALES MANAGER SALES ASSOCIATE QA CUSTOMER SERVICE MANAGER MANAGE COMPANY REVIEWS CUSTOMER SERVICE REP IT HELP DESK BASIC VIDEO / PHOTO EDITING RETENTION MANAGER ONLINE MECHANIC eBay MANAGER Upwork in progress since May 2022 - PRESENT! Main Niche: AUTOMOTIVE SALES Junkyard / Salvage yard - Wholesalecarparts Australia Dropship / Brand New - Carparst.com & Autobuffy.com BPO Background: 12 YEARS! Barclaycard Google T-Mobile Comcast Verizon Globe AOL Yahoo CRM: Salesforce Admin Cases Red Bull Sales Console Managers Monday.com Zoho Podium Pinnacle Gumtree NETOEmail Support
Product ListingsAmazon ListingeBay ListingAutomotiveProperty ManagementLeadership SkillsSales LeadershipCustomer RetentionCustomer ServiceSalesData EntryOnline Chat Support - $12 hourly
- 5.0/5
- (6 jobs)
🏆 𝐓𝐎𝐏-𝐑𝐀𝐓𝐄𝐃 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐟𝐨𝐫 𝐅𝐨𝐮𝐧𝐝𝐞𝐫𝐬 𝐚𝐧𝐝 𝐂/𝐕-𝐥𝐞𝐯𝐞𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 🏆 𝐏𝐫𝐨𝐚𝐜𝐭𝐢𝐯𝐞 𝐚𝐧𝐝 𝐕𝐞𝐫𝐬𝐚𝐭𝐢𝐥𝐞 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐄𝐱𝐩𝐞𝐫𝐭 Hi! Are you looking for a top-rated executive assistant to support you? My diverse background spans sales, financial advising, recruitment, management, supervision, and training, giving me a well-rounded perspective. I've provided top-tier support to founders and C/V-level executives across various industries, including hospitality, finance, tech, recruitment, and insurance. This experience allows me to quickly adapt to different business needs and provide tailored support. My expertise includes: 👩🏻💻 Microsoft Office and Google Suite proficiency 👩🏻💻 CRM (Trello, Asana, Hubspot) 👩🏻💻 Online file sharing and collaboration (Dropbox, Google Drive, OneDrive, Sharepoint) 👩🏻💻 Accounting support (FreshBooks, Quickbooks, Wave) 👩🏻💻 Virtual customer support 👩🏻💻 Calendar scheduling 👩🏻💻 Email management (Outlook, Gmail, Yahoo) 👩🏻💻 Data entry 👩🏻💻 Document preparation and formatting 👩🏻💻 Graphic design (logos, marketing posters, infographics) 👩🏻💻 Social media imagery creation (Facebook, Instagram, LinkedIn, Pinterest) 👩🏻💻 Social Media Scheduling (Buffer, Meta, Predis) I'm a strong communicator (written and verbal) and dedicated to delivering high-quality work that exceeds expectations. Feel free to reach out to me here on Upwork for any related tasks and help me - HELP YOU!Email Support
Calendar ManagementCRM SoftwareTrainingSalesHR & Business ServicesFreshBooksGraphic DesignMicrosoft OfficeVirtual AssistanceOffice AdministrationExecutive SupportSocial Media ContentSocial Media DesignCanva - $20 hourly
- 5.0/5
- (3 jobs)
I'm a Software Engineer building websites for startup venture builder. I have a lot of experience building marketplace websites for real estate industry and car renting market including internal tools such as admin dashboard. • Knows React.js, Next.js, Svelte, Sveltekit, Astro, Firebase, no-code techs like xano and flutterflow, HTML, and CSS • Also does UI/UX, Product Designing, Figma, Sketch, PrototypingEmail Support
FigmaUser Experience DesignUser Interface DesignFirebaseMobile App DevelopmentHTMLJavaScriptFlutterTailwind CSSNext.jsSvelteReactGitHubRESTful API - $15 hourly
- 4.9/5
- (2 jobs)
I have a proven track record in both customer service and sales as a customer service sales professional. I have a strong commitment to giving consumers outstanding customer service and assisting them in finding the best solutions to their problems. I strive to give them the finest service possible so every customer should feel respected and cherished. I am organized and meticulous, and constantly looking for fresh strategies to enhance sales and customer service.Email Support
Virtual AssistanceTelemarketingCustomer Relationship ManagementCold CallingSocial Customer ServiceCustomer Transaction EmailCommunication EtiquetteSales ManagementSales StrategySales CallCustomer SupportPhone CommunicationCustomer ServiceSales & Marketing - $20 hourly
- 5.0/5
- (18 jobs)
I have been a customer support representative since 2008. I have worked for an online travel sales account for more than 3 years. I have done voice, e-mail and chat support for the same account. I have also worked for a telco account for two years as a technical support representative.Email Support
Customer ServiceCentral Reservation SystemsTechnical Support - $12 hourly
- 4.9/5
- (19 jobs)
Driven by a passion for excellence and a proven track record of success, with 16 years of experience as a Customer Service Ambassador, I have successfully handled a variety of roles and accounts, including technical support, travel, email, and chat support. My extensive knowledge of Zendesk has been a valuable asset in these positions. Additionally, I have worked as a Front Office Executive in a specialized hospital abroad, where I excelled as a customer service specialist and medical biller. My responsibilities included: - Checking eligibility and benefits verification for treatments, hospitalizations, and procedures - Obtaining referrals and pre-authorizations for required procedures - Reviewing patient bills for accuracy and completeness, and obtaining any missing information - Ensuring CPT and DRG codes are properly documented before submission of claims During my tenure, I was promoted from agent to supervisory roles, demonstrating my capability and dedication. I also have experience as a hospitality agent for hotels worldwide, where I handled reservations and guest services. My performance in this role earned me a promotion to a supervisory position. As a seasoned professional in the field of email marketing, I have led successful B2B and B2C cold email campaigns that drive results. My expertise in DNS optimization, including SPF, DKIM, DMARC, and Custom Tracking Domains, ensures that emails not only reach the inbox but also comply with the highest standards of email security and deliverability. With a strategic approach to cold email marketing, I help businesses expand their reach and achieve their marketing goals. I am proficient in using a variety of applications, including: - Google Docs and Sheets - Google Meet - Zoom - Canva - Zendesk - ClickUp - Slack - Asana - EMR - Instantly - Smartlead - Snov.io - Apollo - Mailreach.co - Xero I am committed to continuous learning and familiarizing myself with new roles to enhance my expertise. I work efficiently both individually and as part of a team, always ensuring tasks are completed accurately and effectively. Ready to take your business to the next level? Let's connect and explore how my expertise can drive your success. Together, we can achieve greatness!Email Support
Administrative SupportCustomer SatisfactionICD CodingMedical Billing & CodingCustomer ServiceOnline Chat SupportZendesk - $11 hourly
- 5.0/5
- (23 jobs)
With my years of exposure in the forex markets and as an Upwork Talent, I have been exposed to multiple roles such as: 🔸 Having an Accommodating approach to potential and existing customers within the community 🔸 Striving to provide customers with satisfaction in solving their current problems within the community 🔸Highly approachable for any queries and request of customers within the community 🔸Alert with potential red flags, fear, uncertainty, and doubts to be spread by potential competitors within the community 🔸Knowledgeable within the foreign exchange and cryptocurrency markets 🔸Reliable for basic, intermediate to advance questions/requests of customers TECHNICAL EXPERTISE: 🔹Daily analysis for different financial markets with chart mark ups and explanation 🔹Possible execution points and area of invalidations within mark ups 🔹Knowledgable with retail style of trading (Support & Resistance, Chart partterns, Divergences, etc) 🔹Knowledgable with smart money concepts (Orderblocks, Fair Value Gaps, Liquidity Hunts, etc) 🔹Knowledgable with different proprietary trading firms terms and conditions and can compare one with another 🔹Experienced with start up with cryptocurrency projects from establishment phase to presale to public launch moving forwardEmail Support
Communication EtiquetteCrispHubSpotSlackTelegramDiscordIntercomForeign Exchange MarketEmail CommunicationOnline Chat SupportCustomer SupportCustomer ServiceCryptocurrency TradingForex Trading - $20 hourly
- 5.0/5
- (7 jobs)
My versatile skill-sets could range from Automation- Workflow- Data management. Listed below are the tools I am familiar with: Zapier, Shopify (front and backend), Zendesk, Gorgias, Podio, Intercom, Trello, ClickUp, Zopim, Tidio, Emplifi (formerly Social Bakers), InvestorFuse, PipeDrive, ZohoCRM, SalesForce, Globiflow to set up automations within Podio, and the list goes on. Has good command of Google Sheets and MS Excel, from formatting, formulas, to queries, macros, VBA coding, and managing large quantities of data. I will help your business grow and increase your revenue by improving customer satisfaction and promote efficiency between workflows. This isn't a job for me; It is my passion! Let's discuss your business goals!Email Support
Content ModerationShopify Website DesignShopifyGorgiasGoogle DocsCustomer Relationship ManagementCustomer SupportAdministrative SupportPodioZapierPipedriveGoogle SheetsCustomer ServiceDatabase ReportTeam Management - $6 hourly
- 0.0/5
- (2 jobs)
Hi! I’m Reuben, your go-to virtual assistant and property management pro ready to help you reclaim your time and focus on what truly matters 🌟. With experience in property management 🏠, admin support 📑, and customer service 💬, I’m here to keep your operations running seamlessly while ensuring your clients and guests have the best experience possible. 💼 How I can help: 🔹 Property & Vacation Rental Management: I’ve got hands-on experience managing short-term rentals through platforms like Airbnb, Vrbo, and Booking.com. From guest communications, check-ins/check-outs, and pricing updates to lease agreements and weekly maintenance reports, I’ll ensure your rentals operate like clockwork. 🔹 Lead Generation & Data Entry 📊 Need help finding quality leads or managing data? I’m detail-oriented, research-savvy, and ready to keep your sales funnel flowing while keeping everything organized. 🔹 Email & Calendar Management ✉️ 🗓️ Your inbox and schedule are in good hands! I’ll respond to emails professionally, organize your calendar, set reminders, and make sure you never miss an important date or meeting. 🔹 Customer Support & Guest Relations 💬 Creating a positive experience for your customers or guests is my priority. From answering inquiries and resolving issues to ensuring every guest feels valued, I’ve got it covered. 🔹 General Admin Support 🔍 Whether it’s file management, task organization, or preparing reports, I can take care of all the admin tasks you’d rather not deal with. ⚙️ Tools I use: • Property management: Airbnb, Vrbo, Booking.com, AppFolio • Productivity: Google Workspace, Microsoft Office, ChatGPT • Organization: Trello, Asana, Dropbox • Communication: Gmail, Outlook, Zoom 🎯 Why work with me? I’m reliable, organized, and detail-oriented. I pick up new tools and systems quickly and always strive to deliver work that’s both efficient and accurate. My customer-first approach ensures that your clients and guests are happy, while my proactive attitude means you’ll never have to micromanage. Let’s connect and chat about how I can help lighten your workload and make your day-to-day easier! I’m available 30-40 hours a week and ready to hit the ground running 🚀.Email Support
Property ManagementGoogle SheetsOnline Chat SupportVirtual AssistanceCommunicationsMicrosoft ExcelMicrosoft OfficeFile ManagementProspect ListList BuildingAdministrative SupportEmail ManagementCalendar ManagementData Entry - $11 hourly
- 5.0/5
- (3 jobs)
I'm a Senior Collection Specialist & Experienced Customer Service Officer who have worked with reputable US companies (Citibank - Citigroup Business Process Solutions, Tribune Publishing and DirecTV) in the past. I handled customers through the Phone, Email, Chat and Back Office. I am a best performer when it comes to Quality and Customer Satisfaction. I have excellent work ethics and got a high importance to integrity so you can trust that I can always work proactively and even with less supervision. My goal as a customer service is to make sure all the concerns are addressed, and all the expectations are met to ensure quality service and end every conversation positively and satisfactorily from the client's end. I have been topping on customer's satisfaction and going extra mile for every customer as I myself is a customer and would want the same great service I wish to have as customer. I listen and acknowledge every concerns that my customer may have as it is the first step to gain their trust. I pause to give both parties a breather with the problem then I transition in providing a solution to the problem. Should you require a freelancer who will perfectly fit with your business, has excellent negotiation skills, and pays great attention to details. You came to the right profile!Email Support
Executive SupportVirtual AssistanceAdministrative SupportData EntryData CollectionDebt CollectionInbound InquiryOutbound CallPhone CommunicationPhone SupportTime ManagementCustomer Service - $15 hourly
- 5.0/5
- (2 jobs)
Greetings, my name is Mario and I appreciate you taking the time to view my profile. 🙌 For the past 6 years, I have worked in the BPO industry, specializing in providing exceptional customer support to companies and entrepreneurs. Throughout my career, I have gained a variety of skills and experiences that are well-suited for any relevant job description. I excel in multitasking and collaborating with others as a team, as well as in communicating effectively and positively with customers and clients. I have a proven track record of success, such as helping my previous company launch multiple new products and services through innovative marketing strategies and top-notch customer service. Although I am an introvert, I embrace challenges and am a quick learner, which means that you can trust me to work autonomously without constant supervision. I am also adaptable to changes, ensuring that your business stays ahead of the game. As your employee, I will take full responsibility for my professional development and be a positive role model for the business. I aim to support businesses and share my skills, knowledge, and experiences to contribute to its growth and success. Here are the responsibilities and skills I can contribute to your company: ✔Provide technical support and troubleshooting assistance to customers via phone, email, and chat ✔Document and manage customer issues using a ticketing system or CRM platform ✔Collaborate with cross-functional teams to resolve customer issues and provide feedback on product or service improvements ✔Identify trends in customer issues and proactively suggest solutions to reduce customer complaints or improve customer satisfaction ✔Assist customers in setting up and using software or hardware products ✔Conduct quality assurance checks on customer interactions to ensure adherence to company policies and procedures ✔Keep up-to-date with new products, technologies, and industry trends to provide informed recommendations to customers ✔ Follow up with customers to ensure that their issues have been resolved satisfactorily and maintain a positive relationship with them ✔Maintain accurate records of all customer interactions and technical issues in a database or knowledge management system. I am seeking an opportunity to join a dynamic team and contribute my skills and expertise to fill any gaps and add value to your business. I am confident in my ability to make a positive impact as a tech-savvy customer support professional and am committed to supporting your company's success. Let's collaborate and achieve our goals together.🤗Email Support
Administrative SupportData EntryCustomer SatisfactionEmail CommunicationChat & Messaging SoftwareCustomer SupportCopywritingAnswered TicketLive Chat SoftwareSkypeTicketing SystemCustomer ServiceProperty ManagementZendesk - $7 hourly
- 4.7/5
- (14 jobs)
Hi there! HIRE ME! I am an expert AMAZON PRODUCT HUNTER. I have experience in Dropshipping and Online Arbitrage especially in UK,US, DE, ES, IT, and FR store. Feel free to send me a private message. 𝐌𝐲 𝐠𝐫𝐞𝐚𝐭𝐞𝐬𝐭 𝐬𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: •Helping businesses find solutions and strategies for an ideal business launch. •Acquiring techniques and strategies for sourcing products during my 2 years of experience with Amazon. •Familiarity with various Amazon FBA tools, including: 𝐊𝐞𝐞𝐩𝐚: Analyzing leads using Keepa graphs. 𝐒𝐀𝐒: Using this as an FBA calculator and for storefront checks. 𝐁𝐮𝐲 𝐁𝐨𝐭 𝐏𝐫𝐨: Making FBA calculations and deal analysis easier. 𝐃𝐚𝐢𝐥𝐲 𝐀𝐝𝐦𝐢𝐧 𝐓𝐚𝐬𝐤𝐬: •Collecting Invoices •Raising and following up on raised cases for shipment and inventory reconciliations •Seller Toolkit check •Seller Central daily checks (Inventories, Performance, Account Health, Stranded, Compliances, •Unfulfillable Inventory, Returns, IP Complaints, Customer Feedback, Messages) •Prep Centers Discrepancies •Price Alert (if we have pricing tools like Sellersnap, Bqool) •Replenishing •DHL label issues and shipment •Prep Issues (Missing, Damaged, Expired Products) 𝐄𝐗𝐏𝐄𝐑𝐓𝐈𝐒𝐄: •Amazon 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 for both Online Arbitrage and Wholesale •Amazon 𝐀𝐝𝐦𝐢𝐧 𝐓𝐚𝐬𝐤𝐬 •𝐌𝐚𝐧𝐚𝐠𝐞𝐬 Amazon Accounts •Amazon 𝐏𝐏𝐂 •𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 •Excel •Personal Brand Development •Personal Brand Strategies 𝐎𝐭𝐡𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: •Recent specialized training in PPC Campaigns, gaining proficiency in managing Sponsored Product, Sponsored Brand, and Sponsored Display ads effectively. •Familiarity with advanced tools such as Helium and Cerebro for optimizing advertising strategies and campaign performance. •Proficient in Amazon SEO strategies to enhance product visibility, improve search rankings, and drive organic traffic for increased sales.Email Support
Lead GenerationCustomer ServiceOnline Chat Support - $20 hourly
- 4.8/5
- (7 jobs)
Graduated from the University of the Philippines with a Bachelor of Arts major in Speech Communication and a minor in Writing. I have more than five years of experience in customer service, managing teams, and handling all things training and SOP documentation. During my time as an editor, I helped students ace their university writings and gave them some valuable coaching along the way. Writing, creating content, copywriting, editing, and even transcription are some of the things I am passionate about. I also worked as a Writer/Scribe, where I helped the Director of Education publish newsletters or any writing he needed to put out. I was then promoted to Operations Assistant, where I took care of all things operations such as payroll, support, scheduling, and many more. Rest assured that I will be a great asset to your team if you hire me, as I am well-rounded and passionate about my work.Email Support
Audio TranscriptionEditing & ProofreadingProofreadingDocumentationCopy EditingWritingLeadership SkillsData EntryFact-CheckingOnline Chat SupportEnglish - $7 hourly
- 5.0/5
- (3 jobs)
Strong team player with excellent communication skills with a proven track record of success in customer service and team management. Flexible and adaptable, able to prioritize tasks and meet deadlines. I am currently seeking a healthy work environment where I can continue to utilize my skills and contribute to the success of the organization. My future goals include improving my time management skills and maintaining high-quality standards while being a valuable team player. I am eager to learn more about the organization and contribute to its growth and success.Email Support
Sales ManagementLogistics ManagementCustomer Relationship ManagementEcommerceSocial Media ManagementAmazonGoogle DocsSlackShopifyOrder ProcessingSalesCustomer ServiceLead NurturingCommunication Skills - $8 hourly
- 4.6/5
- (7 jobs)
Hi, there! My name is Tash. I have worked in the Customer Service industry and Administrative Support for the past 12 years. I have extensive experience and knowledge in both client relations and customer satisfaction. The wide variety of industries I have serviced under different roles has trained me to adapt quickly to changing situations while upholding the expected quality of work. My training in these various fields (Supply Chain, Telco, Airline, and Ticket Sales) have allowed me to be well rounded and flexible. I consider my day to day tasks as continuous training to keep improving my work as well as finding areas for improvement that are beneficial to my clients and the organization. On another aspect, I have undergone training and have joined conferences on my personal interests: Feature Writing, Poetry and Art.Email Support
Ticketing SystemTechnical SupportData EntryCustomer SatisfactionCommunication EtiquetteAdministrative SupportCustomer ServicePhone SupportOnline Chat SupportTeam Management - $12 hourly
- 4.7/5
- (89 jobs)
Here are what other clients has to say to my work. ⭐⭐⭐⭐⭐ - "Romel is TOP NOTCH. Romel is one of a kind. I have never worked with someone like him on Upwork. Romel shows a level of attentiveness, attention to detail, follow through, communication, accountability, and great judgement. I would without hesitation hire Romel again and recommend him to anyone" ⭐⭐⭐⭐⭐ - "Great work! took on the task in short notice and with enthusiasm. This was a data entry, VA type project and was performed to the highest level in a faster then expected time frame. This freelancer is co-operative, eager and happy to work hard! Great experience and will definitely be hiring again for similar jobs in the future. Thank you!" ⭐⭐⭐⭐⭐ - "Had a great experience - fast and detailed replies, good questions, expectations set and met, and work quality was great. The task was not an easy one, but Romel was able to get everything I needed at a really good turnaround rate. Would recommend for others and I plan on working with Romel again in the near future." ⭐⭐⭐⭐⭐ - "Romel is a lovely human who was a pleasure to work with. His communication was excellent. He offered suggestions that would make the project more successful. I certainly hope to hire him again in future." What I can do for you: - Email support/ Live chat support / Admin Tasks - Virtual Assistant - Documentations / Reports - Social Media moderator ( posting, answering messages, comments and etc.) - Stripe Refunds / Order Processing - Chatter Team Manager - NFT Discord Team Manager - Crypto & Blockchain Customer Service I am proficient in: - Google Suite - Zendesk - Hubspot - Stripe Refunds - Asana - Jira - Helpshift - Facebook/ Twitter/ Instagram - Shopify - Gaming Industry - Crypto Here are my skills and strengths: - Excellent communication - Email writing - Analytical skills - Works well independently, as well as in a team - Problem-solving skills - Can-do attitude - Quick Learner - Taking Initiative - Internet research You may send me an invite if you need my help.Email Support
Interpersonal SkillsCommunity OutreachContent WritingCommunity ModerationDiscordData EntryCustomer ServiceCommunity EngagementEmail Copywriting - $8 hourly
- 5.0/5
- (9 jobs)
⭐⭐⭐A proactive and efficient VA equipped with sets of skills that gives satisfaction to clients.⭐⭐⭐ Let me be your helping virtual hands in the admin tasks that eats your time and attention. I have experience in Virtual Assistant duties and capable of handling administrative projects and delivering high-quality work under minimum supervision. I am receptive to training and tech-savvy. Hence, this will maximize my full potential in growing my talents while providing excellent services in your business/projects. My Services: 💚 Admin Support 💚 Lead Generation 💚 Data Entry 💚 Customer Support (Admin/Marketing) 💚 Graphic Design (Canva) 💚 E-mail Management 💚 Web Research 💚 Social Media Management 💚 Product Research/Listing Thank you for visiting my profile and looking forward to helping you in the future. To your success, HazelEmail Support
Microsoft ExcelEmail CommunicationCustomer ServiceAdministrative SupportDocumentationOnline ResearchLead GenerationEnglishSocial Media ManagementOnline Chat SupportData Entry - $8 hourly
- 4.9/5
- (11 jobs)
Passionate for my work, ambitious, hardworking, and easy to go along. Been in the BPO for almost 11 years. Was an employee of the year in almost all my past employees. And wants to share my talent in the knowledge that I've learned.Email Support
Time ManagementProduct KnowledgeCustomer SupportOrder Tracking - $6 hourly
- 4.9/5
- (9 jobs)
I have more than 10 years of working experience now. Currently, I am working as a translator for fortune 500 company, but I also have previous experiences working as an Admin Assistant, Tech Support Representative, ESL Tutor, and Article Writer.Email Support
HelpdeskArticle WritingTagalog to English TranslationTypingData EntrySEO WritingTechnical SupportTagalogTranslationJapaneseFilipino - $25 hourly
- 5.0/5
- (4 jobs)
My name is Jeriko. I am a Bilingual Service Desk analyst from Norway who has been in this industry for close to a decade. I started my professional journey in a Multinational corporate company as an Expat, where I gained experience working on to big project which was one of Norway’s biggest retailers and Norway’s biggest Oil company. Moving forward I got a position with another company that just started its journey as a remote-first company. Here I voluntarily took upon a task to find a way where we as a team could communicate fast and effectively. This had a positive impact on our team which also reflected on our clients in terms of positive feedback on our given support. I hope to incorporate my knowledge, skills, and experience in my next position. I am looking to further develop my skillset by sharing and absorbing. I choose to be positive; I am an easy outgoing person who learns fast and I like challenges that can evolve me both personally and professionally. I believe I am an asset, and I can bring a lot to the companyEmail Support
Game TestingPC GameWebsite TranslationTechnical TranslationNorwegian to English TranslationVoice-OverVoice ActingTranslationMultilingual TranslationEnglish to Norwegian TranslationFacilities ManagementCustomer SatisfactionCustomer OnboardingQuality AssuranceCustomer ServiceCustomer Service ChatbotCustomer CareIntercomJiraServiceNowOnline Chat SupportTechnical Support - $9 hourly
- 5.0/5
- (1 job)
I have worked in Call Center for more than a decade, handling different LOBs. I can give you excellent performance in Customer Support or Tech Support. I can do Inbound or Outbound calls and emails. I can assure you of quality work without compromising its quantity. I can offer you the best of me when it comes to working, and it's non-negotiable. Feel free to send me a message if you need my excellent service!Email Support
Network Access ControlSalesQuality AssurancePhone CommunicationCustomer ServiceTechnical SupportIT Asset Management Want to browse more freelancers?
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