Hire the best Email Support Freelancers in Philadelphia, PA
Check out Email Support Freelancers in Philadelphia, PA with the skills you need for your next job.
- $45 hourly
- 5.0/5
- (9 jobs)
I’m here to help your business maximize efficiency while delivering a best-in-class customer support experience. Let’s meet your customers or clients where they are and nurture them to become power users of your product. Let’s review bottlenecks in your support workflows and create clean, up-to-date resources. Let’s consider and collate pertinent feedback from your customer base and build out agile and effective roadmaps for product development. Don’t have any customer support systems in place yet? No problem, I’ve spent a decade working at Fortune 500 companies like Apple and AT&T along with various enterprise SaaS tools - I can recommend and implement the tools and resources you need to help your customer service department engage, retain and delight customers. Customer satisfaction is the currency that funds growth, let’s attain it together. My Specialties: - Building standard operating procedures and efficient workflows to reduce potential bottlenecks to help your business scale - Launching and optimizing support systems such as a help desks and knowledge bases - Creating and reviewing success metrics & SLA’s to ensure consistency in the customer experience - Creating actionable roadmaps for development & engineering teams based on customer feedback and help desk trends - Developing & implementing client onboarding plans, including written & visual resources “Keith is a proactive, thoughtful, creative, and professional team member. He has the ability to scale with an organization, not just as an individual contributor but also as a manager and leader. He's an asset to any organization and his talents extend beyond support. I would enjoy the opportunity to work with Keith again, in the future." “We really wanted to bring in an expert to get advice on our current tech support operations – Keith delivered above and beyond on all expectations. Really knows his stuff and made spot-on recommendations we've already worked seamlessly into our ops. His personality meshed perfectly with our team – I can tell he would be a valuable asset for any company. We will definitely be hiring him again in the future (Hopefully for something more long term!)" If you need help developing and optimizing your support systems to improve your customer success, let's talk!
Email Support
Training & DevelopmentZendeskMultitaskingCommunicationsGoogle Workspace AdministrationCustomer SupportEmployee OnboardingCustomer ServiceProduct KnowledgeProduct ManagementTechnical SupportPhone SupportFreshdeskOnline Chat Support - $20 hourly
- 5.0/5
- (1 job)
I am an enthusiastic, reliable and detail oriented. I have excellent customer services skills over phone, email, chat support and Helpdesk (Freshdesk). I have a background in customer support and I am skilled in addressing inquiries with empathy and efficiency. I communicate clearly and solve problems promptly, contributing to improved processes and customer experiences.
Email Support
SlackCommunication EtiquetteEmail CommunicationAdministrative SupportHelpdeskLive Chat SoftwarePhone SupportEnglish to Spanish TranslationCustomer ServiceData EntryMicrosoft WordMicrosoft Excel PowerPivot - $10 hourly
- 0.0/5
- (0 jobs)
I'm fast and reliable. I can translate from Arabic to English and vise versa. I can also Handle all emails and replies in a professional way with both languages, regardless of the company business. I have been doing this job long enough to know the rules and be professional at it.
Email Support
Arabic to English TranslationEnglish to Arabic TranslationEmailProfessional ToneEmail Communication - $10 hourly
- 4.4/5
- (14 jobs)
YOUR VIRTUAL ASSISTANT! ⭐️⭐️⭐️ YOU FOUND ME! Imagine a lesser workload every day means No more hassle days for you because I GOT YOU NOW! Let me help you with all your Virtual Loads, and I promise you'll never regret it! SERVICES 👌🏼 ✔ Admin Assistant (Product Research) ✔ Customer Service (E-mail | Chat | Voice) More than 3 years of experience with all of this, and still willing to learn more. I'm so excited to be part of your success! Feel free to message me! 😉 Thanks!
Email Support
Order FulfillmentTravel PlanningCommunication EtiquetteData EntryCustomer ServiceCustomer SupportEmail CommunicationAdministrative SupportNutritionPublic HealthZendeskTech & ITOnline Chat SupportOrder Processing - $9 hourly
- 4.9/5
- (5 jobs)
Professional Writing & Editing Expertise Hi, I'm Kristen, a versatile writer and editor with a passion for the written word. Let me help you craft compelling content that captivates your audience. ✍️ My Writing Specialties ✍️ - Letter Writing: Whether you need a heartfelt thank-you note or a persuasive business letter, I will create polished, impactful correspondence. - Content Writing: From blog posts to website copy, I specialize in creating engaging, informative content that educates and entertains your readers. - Editing & Proofreading: I have a keen eye for detail, ensuring your writing is flawless - no typos, unclear sentences, or grammar issues. - Revision & Repurposing: Breathe new life into your existing content by having me revise, refine, and repurpose it for maximum impact. - Copywriting: Need persuasive, conversion-focused copy? I'll craft compelling messages that drive results. Why Hire Me? 🧙♀️ A Way with Words: I'm a wordsmith who takes pride in crafting content that is intentional, polished, and effective. 📚 Versatile Expertise: I can adapt my writing style to suit any purpose or audience, from professional documents to creative pieces. 🔥 Attention to Detail: Your work will be meticulously proofread and edited to ensure it's error-free and cohesive. 💡 Creative Spark: I bring a fresh perspective to every project, infusing creativity to make your message stand out. 🌟 Commitment to Success: Your satisfaction is my top priority. I'll go above and beyond to exceed your expectations. Ready to elevate your written communications? Let's collaborate and create. Reach out and let’s get started!
Email Support
Clerical SkillsRecords ManagementTravel PlanningmacOSOnline ResearchInterpersonal SkillsList BuildingGeneral Office SkillsActive ListeningCommunicationsTime ManagementLegalFile MaintenanceSchedulingData Entry - $30 hourly
- 0.0/5
- (0 jobs)
As a virtual assistant, I pride myself on being reliable, communicative, and highly organized—qualities that ensure my clients feel supported and confident in every task I take on. I bring a proactive mindset to my work, often anticipating needs and offering thoughtful solutions before they’re requested. My tech-savviness allows me to navigate a wide range of tools and platforms with ease, while my strong time management skills help me juggle multiple priorities efficiently. I pay close attention to detail, maintain strict confidentiality, and adapt quickly to shifting demands. Above all, I approach every project with a positive, can-do attitude and a commitment to delivering high-quality support that makes life easier for the people and businesses I work with
Email Support
Project Management SupportSmall Business AdministrationResearch DocumentationVoice ActingProduct KnowledgeTime ManagementData EntryCommunication EtiquetteInterpersonal SkillsWritingOrder Tracking Want to browse more freelancers?
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