Hire the best Email Support Freelancers in Victoria

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$40 hourly
Rosalie S.
- 5.0/5
- (10 jobs)
📷✨ Rosie - Social Media Manager | Virtual Assistant | UGC Content Creator Hi, I'm Rosie, an experienced social media marketer with over five years of experience in the digital marketing landscape. My specialty lies in strategy development, execution, and optimisation of organic social networks, where I've successfully run and grown multiple personal and client accounts. About Me: I focus on helping businesses thrive in today's market, where 90% of consumers research online before purchasing. Ensuring you are easily found on social media is critical for your business's success. I strive to make every project impactful and tailored to your unique brand needs. My past clients, including notable brands in various industries, praise my strategic approach and exceptional results. I'm dedicated to delivering value and ensuring every initiative is engaging and effective. Services Offered: - Comprehensive Social Media Strategy Development - Organic Social Media Management - Content Creation and Curation - Influencer Marketing - Virtual Assistance - Ad-hoc administrative tasks How I can help: - Stop struggling with your social media marketing. - Focus on your zone of genius while we expertly handle your social media. - Feeling overwhelmed with too much to juggle? Let us take over your marketing needs! Key Achievements: - Over five years of digital marketing experience. - The average client growth rate is 30%. - Collaborated with diverse brands across multiple industries. Fun Fact: When I'm not crafting engaging social media strategies, I'm exploring local coffee shops or hiking, always looking for new ways to connect with my community. Let's Chat: Does this sound like a fit? If so, hit the green 'Invite to Job' button in the top right-hand corner, send me a message, and let's schedule a call! Ready to elevate your social media presence? Click the green 'Invite to Job' button and make magic happen!

Email Support
Office Administration
Administrative Support
Microsoft Office
Microsoft Excel
Executive Support
Virtual Assistance
Social Media Management
Social Media Content
Content Creation
$30 hourly
Tania K.
- 4.9/5
- (45 jobs)
Are you looking for a translator who can translate your website that is targeted to an Australian audience? Or perhaps a writer, or someone with experience in training AI, with a positive, detail oriented and professional attitude that can meet strict deadlines? Do you need someone that is affordable, yet produces top quality work? Then look no further! What I can do for you: ● Translate your website, articles, apps etc to Australian English ● Create upbeat, engaging content for your audience ● Add value to content by utilising my strong research skills, and creating SEO-friendly descriptions and titles ● Deliver efficient work within the given deadline ● Be adaptable in my writing style and tone ● Work in close communication, ensuring I meet all expectations and requirements As someone who is hardworking, self-motivated, and extremely meticulous with my work, I pride myself in delivering exceptional results. I look forward to working with you!

Email Support
Copywriting
Content Writing
General Transcription
Australian English Accent
Administrative Support
Medical Transcription
Translation
Voice Recording
Customer Service
Editing & Proofreading
Australian English Dialect
Blog Content
Proofreading
$45 hourly
Ly N.
- 5.0/5
- (17 jobs)
⭐ Executive Virtual Assistant ⭐ Customer Service Skills ⭐ Data Entry Skills ⭐ E-commerce Management ⭐ Organisational Skills ⭐ People Skills ⭐ High-level English Proficiency ⭐ Creative Writing ⭐ Proofreading & Editing

Email Support
Order Tracking
Zendesk
Communication Etiquette
Order Fulfillment
Customer Support
Content Writing
Proofreading
English
Data Entry
$45 hourly
Tayla A.
- 5.0/5
- (1 job)
I am an experienced Recruitment & HR Specialist, Career Coach, and Business Strategist with over 9 years of expertise in talent acquisition, HR, business operations, and career coaching. While I’m just beginning to offer my career coaching services through Daintree Exec, I have spent years helping professionals identify their strengths, navigate career transitions, and improve their career outcomes through my work in recruitment and HR. I’ve developed a passion for helping clients and companies uncover what they truly need and identify the core challenges holding them back. By gaining deeper insights into these areas, I create more impactful solutions that drive success. I’ve worked with professionals who’ve successfully transitioned to new careers, improved their interview skills, or secured higher-level positions. This allows me to ensure that every solution I provide aligns with the unique goals and aspirations of those I work with. What I offer: ✔️ Career Coaching & Resume Optimisation: I guide individuals in defining their career goals and help refine their resumes and interview techniques. ✔️ HR & Talent Acquisition Consulting: From hiring strategies to recruitment process design, I specialise in streamlining HR functions and helping businesses attract the best talent. ✔️ Business Operations & Growth Strategy: I assist startups and entrepreneurs in scaling efficiently by building effective systems, optimising workflows, and improving business processes. With a client-centric approach, I offer tailored support to individuals and businesses, whether you're refining your career trajectory or scaling your business to new heights. Let’s work together to achieve your career or business goals, send me a message to get started!

Email Support
Human Resources
Staff Recruitment & Management
Communication Skills
Project Management
Virtual Assistance
CRM Development
Time Management
Personal Administration
Administrative Support
Resolves Conflict
Problem Solving
Technical Support
Phone Communication
Customer Service
$65 hourly
Priyan A.
- 5.0/5
- (72 jobs)
I put the E in trouble FREE ;) I’m here to solve your problems and make websites & hosting easy! If you’re trying to set up a website, Plesk, cPanel, or DNS and having no luck… That's what I’m here for. If your hosting company is driving you around the bend and you’re sick of “customer service” that’s of no service at all, then look no further. I’m Priyan, (hello) I have a funny name, but I live in Melbourne and speak perfect English just like you! You see, people put up with sub-par service and overseas call centres because they don’t know there’s a better way. I’ve helped over 250 business owners and IT managers fix their hosting. I setup, manage and grow their technical online presence without hassle. My skills are unique. I specialize in all things hosting and server related. I’m especially adept at Magento, WordPress and Joomla website support. I can even help with Linux systems too. The above means I’m an expert in running over 68.5% of all websites on the planet. So there’s a better than 50/50 chance I can help you too! If you want to run your website without headaches. I will get everything setup so it runs smoothly and seamlessly, then show you how to keep it that way. So go ahead, ditch your mass-market hosting company and their annoying overseas support people and get me (Priyan) working for you. I love fixing things and I especially love helping people achieve their goals online. Don’t waste your time with unproven freelancers and el-cheap-o overseas workers. Hire me and see how painless it can all be.

Email Support
Magento
JavaScript
WordPress
Varnish Cache
Technical Support
Plesk
cPanel
SMTP
PHP
NGINX
DNS
Linux System Administration
Magento 2
MySQL Programming
$40 hourly
Elle M.
- 5.0/5
- (3 jobs)
Wish you could find a VA who knows what needs to be done without asking? Well, you found her! ✓ Over 10+ years of experience working as a Virtual/Personal Assistant and in Customer Service ✓ Flexible hours ✓ Not afraid of hard deadlines ✓ Extremely proactive ✓ Great knowledge of all admin tasks, marketing (email & socials) and customer service ✓ Excellent sense of urgency ✓ Able to multi task and prioritize tasks with ease I take initiative and run independently with tasks with very little instruction required. I come to (virtual) work with a smile on my face and have a positive attitude towards everything I do 👍 *** MAJOR ACHIEVEMENTS*** ⚠️Happy Customer = Repeat Customer⚠️ Whilst running a small business unsupervised, I handled a large corporate booking which required coordinating over 100 staff into individual appointment slots! The client was so satisfied they made a repeat booking 1 year in advance. ⚠️Viral Video = 62% Increased Sales⚠️ A Facebook video campaign I created and managed went viral, racking up over 1 million views. I tested 20+ headlines with 5 different creatives to achieve that outcome. This campaign resulted in an increase in sales of 62% for the client. Specialized Skills 🌟 Customer Support - CRM Usage (Zendesk, Intercom, Hubspot) 🌟 Amazon FBA Assistant (Seller Central Management, keyword research, listing management etc) 🌟 Facebook & Instagram Ads Campaign Management 🌟 SEO Blog/Article Writing (detailed research, content writing, SEO optimization) 🌟 Social Media Account Management (content research, creation, scheduling, moderation) 🌟 Website Design and Management (WordPress , Elementor, Wix) 🌟 Project Management (Asana, Clickup, Monday.com, Trello etc) General Skills ➡ Email Management / Handling ➡ Scheduling/Calendar ➡ Email Marketing ➡ Word/Excel ➡ Web Research ➡ Admin Support ➡ Search Engine Optimization ➡ Data Entry ➡ File Organization ➡ Customer Service ➡ Microsoft Office ➡ Google Suite ➡ Google Drive

Email Support
Customer Support
Customer Relationship Management
Amazon FBA
Social Media Management
Customer Service
Administrative Support
Administrate
Project Management
Email Communication
Scheduling
Facebook Ads Manager
Office Administration
$25 hourly
Muhammad Ali T.
- 5.0/5
- (30 jobs)
I am a detail-oriented, responsible, and efficient customer service specialist and virtual assistant. Over the last 5 years I have worked in multiple domains. WHY CHOOSE ME? - Has good interpersonal skills and strategic thinker with a positive attitude, and initiative, able to work in a fast-paced environment. Has the ability to multi-task, adapt to change, and achieve results with accuracy. - I have years of experience handling all types of customers across the USA, UK, Europe, and Australia so rest assured that your customers are handled in a professional and friendly manner. - I’m efficient, honest, dedicated to my work, and always give more than 100% effort to make sure that the project become successful - I am quick to learn new systems, programs, and processes which means that I can work with minimal supervision Platforms and Skills: -Manage and help grow Discord Channels - Microsoft Office Word, Excel, and Spreadsheet - Asana, Trello, Google Docs, Google Sheets, Gmail, and Google Calendar (Google Suite) - FRONT, Helpscout, Outlook, Gmail, Gorgias App) - Chat Support via Zendesk, Salesforce, Freshdesk, Facebook Messager, and other online chat application platforms - Order Management (Shopify, OBERLO, Dropshipping, and Aliexpress) - ‎Shopify adding products and descriptions, editing orders and refunds - Order Fulfillment in Shopify, DSERS, and Aliexpress, Lazada, Shopee I am also familiar with different platforms like: ✔️Airbnb ✔️ Booking ✔️HomeAway ✔️VRBO ✔️Tripadvisor ✔️Expedia and many more I'm also familiar with ✔️Tokeet, ✔️Hospitable (formerly Smartbnb), ✔️Wheelhouse, ✔️Streamline, ✔️Guesty and ✔️Fantastic Stay Vacation Rental Software, ✔️Smoobu, ✔️Your Porter, ✔️Hostaway ✔️Kaba E-Code Wireless ✔️WhatsApp, ✔️Slack, ✔️Mail Chimp, ✔️Google Docs, ✔️Help Scout, ✔️Notion ✔️Airtable ✔️Asana, ✔️Trello and many more! 💡** I can easily list and integrate properties to your preferred channel manager or software** 💡**I have worked with numerous property managers around the world. I know exactly how to grow your business, increase sales and provide exceptional hospitality to your guests** 💡**I have a small and dedicated team that provides remote customer support and booking management for properties in the USA and Europe. We're available for new projects, so if you need help, drop me a message.** With these experiences, I still never stop to learn new technology. I am continually checking new web tools to stay competitive and more efficient with my home job. My goal is to provide out-most work satisfaction and a wonderful working experience with my clients. I am available for the short or long term and pride myself on delivering high-quality, fast and accurate services.

Email Support
Email Etiquette
Chat & Messaging Software
Cold Calling
Google Sheets
Phone Communication
Customer Service
Email Copywriting
Ticketing System
Customer Support
Online Chat Support
Phone Support
Zendesk
$23 hourly
Emmaruth T.
- 5.0/5
- (1 job)
I am a freelancer who offers my services to service-based and E-commerce entrepreneurs. I help business owners boost their business through social media marketing and I also help design web pages. If you think you need the following then I got your back: 👌🏻 ✅ Social Media Management ✅ Content Creation ✅ Copywriting ✅ Research ✅ Graphics ✅ Data Entry ✅ Website Design Let's work together and let me assist you with your business. YOUR FRIENDLY FREELANCER! 😊

Email Support
Customer Support
Zendesk
Graphic Design
Mailchimp
Social Media Marketing
Data Entry
Social Media Management
Facebook
$23 hourly
Hannah B.
- 5.0/5
- (5 jobs)
Hi I'm Hannah a professional, proactive and highly organised Virtual Assistant offering over 5 years of experience with providing top level client support through efficiency, accuracy and reliability. My goal is to make your life easier and to save you time, so you can get on with doing the most important job like running your business. I have a can do attitude and I love a challenge! For the past 7 years I have been working within the B2B wholesale industry of gift and homewares. I have worked closely with different departments from Operations, Accounts, Buyers, Marketing and Customer Service. I understand all process and the flow of a running a business and I can help support you and all departments. Other areas of my experience include CRM implementation and management, data entry, social media and digital marketing. I am looking for long and short term projects to keep branching out, improving, learning and helping my clients' business grow.

Email Support
Travel
Google
Organizational Structure
Customer Service
Bookkeeping
Time Management
Sales & Marketing
Canva
Data Entry
Microsoft Excel
$20 hourly
Kiara T.
- 5.0/5
- (7 jobs)
Hello, and welcome to my page! My name's Kiara; I'm a native English speaker from Australia with experience in multiple skills, such as: - proofreading/editing - writing - ghostwriting - book reviewing/beta reading - reviewing - customer service Whether you need someone to proofread a document for grammar and spelling mistakes, provide valuable feedback, edit a piece of writing for clarity and flow, or write something from scratch, I am confident I can deliver the assistance you need. As a writer, I can help you with any writing project you may have, from crafting a compelling email to creating content for your website, blog, letter, book, and much more. If you want to learn more about my services or discuss a specific project, please don't hesitate to contact me. I look forward to hearing from you soon!

Email Support
Copywriting
Email Copywriting
Creative Writing
Customer Service
Blog Writing
Article Writing
Audio Transcription
Content Writing
Writing
Beta Reading
Review or Feedback Collection
Review
English
Proofreading
$45 hourly
Janet G.
- 0.0/5
- (2 jobs)
I am an administrator, who has worked mainly in the education field, but have also done a few casual jobs along the way in different fields. - Experienced business process professional, skilled in developing policy and procedures, to improve efficiencies, increase cost savings and enhance customer service. - customer service/bookings/data entry/typing I am experience in my field of administration, with in the education field. I love communication. so stay in touch!

Email Support
Customer Care
Inventory Management
PDF
Transaction Data Entry
Data Entry
Typing
Computer
Technical Support
Phone Communication
Computer Skills
Customer Service
Phone Support
$15 hourly
Jessa M.
- 5.0/5
- (4 jobs)
I am an experienced End User Compute Analyst and Hardware Coordinator that has essential knowledge in installing, diagnosing, troubleshooting, and maintaining of hardware, software and network systems. I am well versed in resolving technical problems and achieving business objectives. I am result-oriented with imperative experience in providing high level of support to customers. My track record endorses me having an outstanding customer service, technical and problem-solving skills; competent in building customer relationships.

Email Support
Customer Service
Zoom Video Conferencing
Technical Support
IT General Controls Testing
$15 hourly
Angela T.
- 0.0/5
- (3 jobs)
Skill Summary SHOPIFY: • My responsibilities includes managing a Shopify store; manage account, process orders, contact suppliers, bulk csv order processing , product export, • Experienced with Oberlo, Aliexpress, Alibaba • Order Fulfillment • Can work well with FB Ads Manager etc. • Product Research WORDPRESS: • Manage sites. Manage Disputes on various Payment Gateway on Shopify Such as: • Stripe, Chase, Authorize.net, Payal dispute. CLICKFUNNEL: • Manage Funnels CUSTOMER SERVICE EXPERIENCES: • Answering customers on Amazon • Answering customer queries on Zendesk and Gmail including Facebook Pages, Gorgias • Answering queries on wp-admin pages • Customer Service for any other business-related tasks • Import and Export- deal with suppliers and shipments • Managing Amazon seller accounts, eBay, and other eCommerce Website COMPANIES I WORKED WITH: • PmaDesk (Carl Doppler-Owner) •O&T Success LLC (Amazon business) (Ori Firouz-Owner) • Monavy , ecomillionaire (Gabriel Beltran -Owner) •Minimal & Modern (Felipe Caceres-Owner) •Utopia Home During my past experience as a Customer Service Representative/ Virtual Assistant, I have gained a lot of knowledge and skills in dealing with customers or clients needs. I am providing information to address inquiries regarding products and services to customers. I have dealt with customers complaints and resolve any possible issues with the product or service. I also did marketing campaigns to boost the sales of our products. Included in the marketing strategy is creating a lot of articles, that have been a great impact in promoting our products especially with the new/ upcoming products. In addition, I have also helped set up a website, especially on the content writing. I have a great knowledge on how Shopify store works, from setting up a Shopify store until it sells. I have also worked with a company that uses Amazon platform, eBay, Sears, Rakuten and another online store platform. As an experienced Virtual Assistant I am good at entering data into forms, editing current information, proofreading text and updating databases. I have a good communication and excellent writing skills which is a vital asset of a Virtual Assistant, it is needed because I will be constantly communicating or interacting with people to arrange or fix meetings or create schedules, answering emails. I am highly attentive to details and can work with less supervision. I have a Good problem solving and decision-making skills. I am looking for a long term job

Email Support
Slack
Alibaba Sourcing
Gorgias
eBay Listing
AliExpress
Zendesk
Phone Support
Shopify
$30 hourly
Vivienne Z.
- 0.0/5
- (0 jobs)
Hi there! I’m a Customer Service Representative with a solid 6-year background in the Fintech industry. I excel at connecting with customers, understanding their needs, and ensuring they receive top-notch service. If you’re seeking someone to elevate your customer interactions and ensure satisfaction, I’m your go-to professional. What I bring to the table: Customer Engagement: Skilled at engaging customers and providing them with tailored solutions. Effective Communication: Strong verbal and written communication skills to clearly convey information. Problem Resolution: Quick and effective at resolving customer issues to their satisfaction. Technical Savvy: Proficient with various computer applications, crucial for managing customer queries efficiently. I believe in the power of communication, so I’m committed to staying in touch and ensuring we’re always on the same page. Let’s partner up to create an outstanding service experience for your clients.

Email Support
Multitasking
Communication Skills
Problem Solving
Salesforce
Customer Satisfaction
Customer Support Plugin
Leadership Skills
Customer Service
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