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Hire the best Email Technical Support Specialists in Dubai, AE

Check out Email Technical Support Specialists in Dubai, AE with the skills you need for your next job.
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  • $50 hourly
    • 5.0/5
    • (27 jobs)
    With over 7 years of hands-on experience in customer service, customer experience, and e-commerce, I specialize in creating customized solutions that boost efficiency, improve customer retention, and increase overall satisfaction. What I Can Do for Your Business: I help businesses—whether you’re just starting or scaling up—by designing tailored customer service systems that deliver real, measurable results. 🚀 Seamless Zendesk/Freshdesk/Intercom Setup: I’ll configure your platform from scratch, ensuring it's set up right from day one to match your brand's voice and industry best practices. ⚡ Accelerate Ticket Response Times: Optimize workflows to ensure no ticket is missed, speeding up your team's responses and resolution times. 🤖 Automate & Improve Efficiency: Implement smart automations and integrate your knowledge base to provide instant, accurate responses to common queries—saving your team time. 🧼 Clean Up & Streamline: Eliminate redundant processes to create a smoother, faster ticket resolution system. 📊 Actionable Reports: Gain insights with custom performance reports that reveal areas of improvement and success—so you can scale effectively. Beyond Platforms: 🔍 Identify Operational Gaps: I’ll analyze your current operations and find where improvements can be made to enhance your customer experience. 📑 SOP Development: Optimize your support processes, creating efficient, consistent interactions for both Tier 1 and Tier 2 support. 🗺️ Customer Journey Mapping: Design workflows that ensure your customers have a smooth, delightful experience at every touchpoint. 📞 Multi-Channel Integration: Ensure a seamless experience across all communication channels or add new ones to improve customer engagement. Why Work with Me? I’ve helped businesses like yours streamline their customer service operations, improve customer satisfaction, and ultimately grow their bottom line. If you’re ready to elevate your customer experience and drive business growth, let’s connect. 📩 Message me now for a free consultation on how I can transform your customer service operations!
    Featured Skill Email Technical Support
    WooCommerce
    Client Management
    Customer Service
    Customer Satisfaction
    Customer Experience
    Customer Support
    Data Visualization
    Process Design
    Process Development
    Intercom
    Email Support
    Freshdesk
    Zendesk
  • $15 hourly
    • 5.0/5
    • (6 jobs)
    Appointment Setting, Admin and Virtual Assistant, Customer Services and Support, HR Assistant, and Document/Application Analyst. I am a very passionate, energetic, and ambitious person as I have a very can-do and positive attitude towards problem-solving. Also, I am proficient in phone and email etiquette with excellent communication and interpersonal skills.
    Featured Skill Email Technical Support
    Communications
    Lead Generation
    Product Knowledge
    Customer Service
    Customer Support
    Communication Etiquette
    Email Support
  • $20 hourly
    • 5.0/5
    • (13 jobs)
    Serving clientele for more than 15 years and ensuring customer satisfaction. Data Curation and Localization managed service projects.
    Featured Skill Email Technical Support
    Data Entry
    Data Scraping
    Customer Support
    File Management
    Proofreading Feedback
    Communications
    Executive Support
    Administrative Support
    Email Support
  • $20 hourly
    • 5.0/5
    • (5 jobs)
    Hi, I’m Ali! With over a decade of experience driving operational excellence across diverse industries, I bring a proven track record of helping teams thrive. From fast-paced startups to Fortune 500 giants, I’ve honed my ability to adapt, solve problems, and deliver impactful results in even the most challenging environments. What excites me most is turning obstacles into opportunities. I’m passionate about achieving measurable outcomes and continuously refining processes to exceed expectations. Whether it’s managing risk, navigating uncertainty, or streamlining operations, I thrive on making a tangible difference. Clients and colleagues often commend my relentless work ethic and proactive approach. I prioritize clear communication, ensuring you’re informed every step of the way. Dependable, detail-oriented, and always willing to go the extra mile, I pride myself on consistently delivering high-quality results—on time and beyond expectations. If you’re looking for a dedicated professional who’s as committed to your success as you are, let’s connect! I’m eager to bring my energy, expertise, and enthusiasm to help you achieve your business goals. Key strengths and expertise I offer: ✔ Native English speaker (C2 Level) ✔ Strong communication skills, both written and verbal ✔ Flexible with working across different time zones, based on client needs ✔ Skilled problem-solver ✔ Fast learner ✔ High Speed Internet with Wireless Backup ✔ Knowledgeable in bookkeeping processes ✔ Experienced in social media management ✔ Knowledgeable in HTML, PHP, WordPress, and databases ✔ Extensive experience with eCommerce platforms like Amazon and Shopify ✔ Familiar with a range of software tools: Slack / Canva / Zendesk / Zoom / Plus many more … ✔ Certified Project Management Professional (PMP), with strong project management skills ✔ Competent in handling sensitive data, maintaining confidentiality ✔ Excellent customer service skills ✔ Advanced proficiency in spreadsheets (Excel, Google Sheets) 💬 𝗦𝗼𝗺𝗲 𝗼𝗳 𝗺𝘆 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝗮𝗯𝗼𝘂𝘁 𝗺𝗲 • 𝘞𝘦𝘯𝘵 𝘢𝘣𝘰𝘷𝘦 𝘢𝘯𝘥 𝘣𝘦𝘺𝘰𝘯𝘥 𝘵𝘰 𝘩𝘦𝘭𝘱 𝘮𝘦 𝘪𝘥𝘦𝘯𝘵𝘪𝘧𝘺 𝘵𝘩𝘦 𝘱𝘳𝘰𝘣𝘭𝘦𝘮, 𝘶𝘴𝘦 𝘥𝘢𝘵𝘢 𝘢𝘶𝘵𝘰𝘮𝘢𝘵𝘪𝘰𝘯 𝘢𝘯𝘥 𝘢𝘯𝘢𝘭𝘺𝘵𝘪𝘤𝘴 … • 𝘞𝘰𝘶𝘭𝘥 𝘢𝘣𝘴𝘰𝘭𝘶𝘵𝘦𝘭𝘺 𝘸𝘰𝘳𝘬 𝘸𝘪𝘵𝘩 𝘩𝘪𝘮 𝘢𝘨𝘢𝘪𝘯 𝘪𝘯 𝘵𝘩𝘦 𝘧𝘶𝘵𝘶𝘳𝘦! 𝘚𝘰 𝘳𝘦𝘴𝘱𝘰𝘯𝘴𝘪𝘷𝘦 𝘢𝘯𝘥 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘷𝘦... • 𝘈𝘭𝘪 𝘪𝘴 𝘢 𝘱𝘳𝘰𝘧𝘦𝘴𝘴𝘪𝘰𝘯𝘢𝘭 𝘱𝘳𝘰𝘫𝘦𝘤𝘵 𝘮𝘢𝘯𝘢𝘨𝘦𝘳. 𝘏𝘦 𝘶𝘯𝘥𝘦𝘳𝘴𝘵𝘢𝘯𝘥𝘴 𝘸𝘩𝘢𝘵 𝘴𝘵𝘢𝘳𝘵𝘶𝘱𝘴 𝘨𝘰 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 … 🙂 Let’s connect to explore how I can contribute to your success!
    Featured Skill Email Technical Support
    Ecommerce
    Personal Administration
    Online Chat Support
    Email Support
    Customer Support
    Administrative Support
    Supply Chain Management
    Procurement
    Business Consulting
    Customer Relationship Management
    Business Operations
    Problem Solving
    Project Management
    Virtual Assistance
    Team Management
  • $16 hourly
    • 4.9/5
    • (37 jobs)
    Hello, thank you for checking out my profile, let me just briefly introduce myself. I am a native German and experienced in translating & proofreading from English to German. I am currently working as a Customer Service Manager, who goes above and beyond to ensure customer satisfaction. With my high quality service I deliver best customer experience. I am well-organized & self motivated and have excellent written and verbal communication skills. I am certified in Digital Marketing and e-commerce, as well as Salesforce. I pride myself on being extremely professional and aim to always deliver my job well before a deadline. Thank you for your time and I look forward to working with you.
    Featured Skill Email Technical Support
    Live Chat Software
    Email Support
    Slack
    Shopify
    Audio Transcription
    Voice-Over
    Translation
    Writing
    Virtual Assistance
    Content Creation
    Customer Relationship Management
    Customer Experience
    Customer Service
    Copywriting
    Content Writing
  • $15 hourly
    • 4.9/5
    • (53 jobs)
    I am a well-organized, detail-oriented person, trustworthy and is very professional when it comes to working. I have vast experience in admin support, customer service, and data entry. I can type faster and is well versed in computer applications. My good communication and interpersonal skills, both in oral and written and also my strong determination towards work helps me to positively interact with a range of people in different designations and divert nationalities. I have been working remotely for the last five years and have worked for various e-commerce companies as well as small/big private companies. I'm flexible with my working hours and I am looking forward to working with any existing projects.
    Featured Skill Email Technical Support
    Product Knowledge
    Social Customer Service
    Administrative Support
    Customer Service
    Answered Ticket
    Customer Support
    Customer Experience Research
    Communication Etiquette
    Email Communication
    Order Tracking
    Data Entry
    Phone Support
    Order Processing
    Email Support
  • $30 hourly
    • 5.0/5
    • (8 jobs)
    TOP-RATED PLUS Freelancer offering services as an Online Business Manager, Operations Manager, and Project Manager. I am your trusted virtual support with experience working in collaborative partnerships. I help businesses and entrepreneurs who require competent support (a right hand), so they can focus on their genius zone, knowing that their business is running smoothly in the background. Let's connect today to discuss how I can help with your business. My skills that can potentially benefit you: * Attention to Detail * Content/ Copywriting + Editing * Team Management * Task Delegation * Team Communication * Creating Standard Operating Procedures * Project Management * Online Business Management * Excellent Written and Verbal Communication Skills * Flexibility * Quick Learner * Problem Solver * Proficient in Moodle, Adobe Connect, and other LMS * Familiar with Microsoft Office Suite * Familiar with Canva * Familiar with G Suite * Familiar with Zoom, Slack, Discord * Accustomed to working with deadlines * Project Management Tools * Interpreting input from multiple sources * Team Player * Web Research *Email Marketing * Customer Support * Risk Assessment * Quality Control I believe it is easier for both of us to have an open conversation to really see what your business requires. Trust me, you do not need to juggle everything on your own.
    Featured Skill Email Technical Support
    Customer Support
    Account Management
    Virtual Assistance
    Customer Engagement
    Learning Management System
    Critical Thinking Skills
    Email Support
    Online Chat Support
    Business Operations
    Technical Support
    Business Development
    Project Management
    Administrative Support
    Agile Project Management
    Team Management
  • $50 hourly
    • 5.0/5
    • (5 jobs)
    I am a seasoned sustainability and climate change professional with six years of experience in both NGOs and the private sector. Renowned for my comprehensive knowledge in ESG, sustainability standards, and environmental impact assessments, I have significantly contributed to advancing sustainable practices within various organizations. With a robust understanding of global sustainability standards such as GRI, TFCD, and SASB, I have successfully led the development and execution of ESG frameworks, corporate sustainability, enhancing transparency and sustainability performance. Get in touch with me if you are looking for sustainability, climate change or environmental support in your project or organization. Thank you.
    Featured Skill Email Technical Support
    Topic Research
    Communication Skills
    Project Delivery
    Online Chat Support
    Virtual Assistance
    Customer Service
    Customer Engagement
    Environment & Green Technology
    Project Management
    Email Support
    Microsoft Office
  • $5 hourly
    • 4.8/5
    • (14 jobs)
    Hello and welcome to my profile! I’m enthusiastic about taking on new challenges and can adapt to any job as long as you can provide clear instructions or training materials. I’m a quick learner with a positive attitude and a strong commitment to doing great work. I’m available for full-time positions and am dedicated to long-term roles. WHY CHOOSE ME: ✓ Typing speed of 45 words per minute ✓ Exceptional attention to detail ✓ Highly organized and proactive ✓ Comfortable working independently or as part of a team ✓ Skilled at following instructions and identifying solutions ✓ Reliable, flexible, and punctual ✓ Strong communication and listening skills My Experience includes: - Admin Support - Data Entry - Virtual Assistance - Creating and Sending Invoices - Customer Service and Support (Email, Ticket, Chat) I’m Proficient with: - Microsoft Office Suite (Word, Excel, PowerPoint, PDF) - Google Workspace (Docs, Sheets, Slides) - Communication Tools (WhatsApp, WeChat, Skype, Slack, Discord) - Project Management Tools (Dropbox, Asana, Trello, Monday) - Customer Support Platforms (Zendesk, Freshdesk, HubSpot and Re; amaze) - E-commerce Platforms (WordPress, Woo-commerce, AliExpress, Etsy, Shopify, Amazon, eBay) - Project Management: Trello, Slack, Microsoft Teams I’m available to work up to 40 hours weekly, Monday through Sunday. Thank you for checking out my profile!
    Featured Skill Email Technical Support
    Dropshipping
    Social Media Handle Research
    Facebook
    Email Support
    Email
    Data Entry
    Virtual Assistance
    Ticketing System
    Slack
    Product Research
    Customer Care
    Customer Support
    Shopify Dropshipping
    Re:amaze
    Zendesk
  • $9 hourly
    • 5.0/5
    • (2 jobs)
    Proactive, smart worker, hard worker, and an empathetic Customer Support Advocate and a Sales Project Manager with over 8 years of experience in the BPO industry. Proficient in solving inquiries via email, chat, and phone with a win-win resolution for both the customer and the company. Expertise: Shopify Gorgias Shipstation Zendesk Salesforce Aircall Ring Central ZOHO Jane Etsy KEY SKILLS AND COMPETENCIES: - Able to work independently. - Team player. - Attention to detail. - Able to handle complex calls and situations. - Demonstrating empathy and understanding when talking to customers. - Able to deal with irate/ abusive callers professionally. - Can handle a high volume of inbound and outbound calls. - Can type up to 75 wpm. - Excellent listening and problem-solving skills. - Excellent communication skills and telephone manner. - Good keyboard skills and knowledge of customer service and sales principles & practices.
    Featured Skill Email Technical Support
    Customer Support
    Customer Service
    Multitasking
    Email Communication
    Data Entry
    Customer Satisfaction
    Technical Support
    BPO Call Center
    Order Tracking
    Online Chat Support
    Email Support
    Phone Support
  • $12 hourly
    • 4.5/5
    • (4 jobs)
    Hey there! I'm an experienced customer SERVICE specialist with over 10 years in the field, and I’m here to take your customer service and operational processes to a higher level. Why Choose Me? Proven Experience: My expertise in customer relations management allows me to satisfy the unique requirements of customers and hence, I achieve a high level of satisfaction. My call center management experience has groomed me into a good team leader. In-depth Knowledge: I am tech-savvy and have hands-on experience with CRMs and project management tools. Making use of email, my team offers online checking-in tools for the customers through systems such as Zendesk, Asana and Intercom. I have also working knowledge of Airline GDS systems in Reservation and Ticketing, Moreover, the guidance of our agents ensures in a flawless customer journey. Communication Proficiency: Having scored 9 on the IELTS, I can say that I am equally good in writing and speaking. This is what makes me a very good team member and contributor to the customers' satisfaction. E-commerce & Logistics Expertise: My involvement in platforms like Shopify for the past few years, in addition to the process of order fulfillment and logistics management, makes me the right person to offer you support for your online-store ventures. Team Player & Leader: I have an excellent understanding of the management and recruitment process as well as workforce management. This is important for a balanced and efficient work climate. Tech-Savvy: I’m fluent with chatting, conferencing, and data sharing technologies like Slack, Zoom, WhatsApp, and more. In addition, I am capable of quickly executing such rhythms in handling different things that come with my typing speed of 50 wpm. Event Planning & Writing Skills: I’m an organized person who has planned and conducted events with great success. Also, I'm proficient in writing and I'm able create business emails/letters with ease. Analytical Mind: I think clearly, with a concise style and specific word choices. I'm proficient in MS Office and research and can provide valuable insights that can help drive your business strategies. Let’s Connect! I am very excited to be able to implement my technical expertise to your projects and to help you reach your goals. How do you envision me as an indispensable part of your success?
    Featured Skill Email Technical Support
    Google Workspace
    CRM Software
    Data Entry
    Recruiting
    Customer Service
    Logistics Management
    Essay Writing
    Customer Support
    Administrative Support
    Ecommerce Support
    English
    Online Chat Support
    Real Estate
    Email Support
  • $6 hourly
    • 5.0/5
    • (2 jobs)
    Hiring me is giving me the opportunity to help you by doing the following: 1. run your business while you are out of the office; 2. I can contact your existing/new customers to follow up or create quotations on your behalf; 3. I can also check all the transactions that need to be invoiced, and 4. I can even do the admin works to support you. (i.e. to help you do an interview via chat (through zoom) or rechecking the files to see if they are complete or not). I hope to work with you :) God Bless!
    Featured Skill Email Technical Support
    Customer Service
    Marketing Communications
    Email Communication
    Administrative Support
    Email Support
  • $25 hourly
    • 4.9/5
    • (13 jobs)
    Airbnb | Vrbo | BookingCom | Get A Custome Holiday Homes Website Airbnb Consultations and Airbnb/Holiday Homes Website Development | Guided 800+ Airbnb Hosts Worldwide I am a certified hotelier by profession and have more than five years of experience in the hospitality and vacation rental business Whether it's just a weekend stay or month-to-month management, my goal is to make your Airbnb property a genuinely passive investment and increase sales and reservations for your property with my experience and time. The services I am offering are: Rent your condo, apartment, guest house, hotel, etc Respond To Guest Inquiries Screen Potential Guests and make bookings Schedule Cleanings with the Housekeepers Coordinate services with the local property manager Send welcome, check-in, and post-stay emails Troubleshoot problems that may arise Manage listing calendars and availability Write and respond to guest reviews & Create new listings for your property Provide Customer support 24/7 Boosting Sales and Reservations
    Featured Skill Email Technical Support
    LinkedIn Campaign Manager
    Booking Management System
    Google Ads
    Digital Marketing
    Phone Communication
    Social Media Marketing
    Email Support
    Central Reservation Systems
    Email Communication
    Sales
    Scheduling
    Google Workspace
    Staff Recruitment & Management
    LinkedIn Recruiting
  • $30 hourly
    • 4.5/5
    • (16 jobs)
    𝐈'𝐦 𝐚 𝐡𝐢𝐠𝐡𝐥𝐲 𝐦𝐨𝐭𝐢𝐯𝐚𝐭𝐞𝐝 𝐚𝐧𝐝 𝐫𝐞𝐬𝐮𝐥𝐭𝐬-𝐨𝐫𝐢𝐞𝐧𝐭𝐞𝐝 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐰𝐢𝐭𝐡 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐦𝐚𝐧𝐚𝐠𝐢𝐧𝐠 𝐡𝐢𝐠𝐡-𝐩𝐫𝐨𝐟𝐢𝐥𝐞 𝐩𝐚𝐫𝐭𝐧𝐞𝐫𝐬𝐡𝐢𝐩𝐬, 𝐜𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐧𝐠 𝐭𝐫𝐚𝐯𝐞𝐥 𝐟𝐨𝐫 𝐞𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞𝐬 𝐚𝐧𝐝 𝐩𝐫𝐨𝐯𝐢𝐝𝐢𝐧𝐠 𝐞𝐱𝐜𝐞𝐩𝐭𝐢𝐨𝐧𝐚𝐥 𝐚𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐬𝐮𝐩𝐩𝐨𝐫𝐭. 𝐈 𝐭𝐡𝐫𝐢𝐯𝐞 𝐢𝐧 𝐟𝐚𝐬𝐭-𝐩𝐚𝐜𝐞𝐝 𝐞𝐧𝐯𝐢𝐫𝐨𝐧𝐦𝐞𝐧𝐭𝐬 𝐚𝐧𝐝 𝐩𝐨𝐬𝐬𝐞𝐬𝐬 𝐬𝐭𝐫𝐨𝐧𝐠 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐬𝐤𝐢𝐥𝐥𝐬 𝐢𝐧 🗣 𝐄𝐧𝐠𝐥𝐢𝐬𝐡 (𝐂𝟐), 𝐅𝐢𝐥𝐢𝐩𝐢𝐧𝐨 (𝐂𝟏), 𝐒𝐩𝐚𝐧𝐢𝐬𝐡 (𝐀𝟐), 𝐚𝐧𝐝 𝐚 𝐩𝐚𝐬𝐬𝐢𝐨𝐧 𝐟𝐨𝐫 𝐥𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐥𝐞𝐚𝐫𝐧𝐢𝐧𝐠 (𝐆𝐞𝐫𝐦𝐚𝐧, 𝐃𝐮𝐭𝐜𝐡, 𝐌𝐚𝐧𝐝𝐚𝐫𝐢𝐧). 💻LINKEDIN: nyxz0817 𝙇𝙚𝙩'𝙨 𝙜𝙚𝙩 𝙨𝙩𝙖𝙧𝙩𝙚𝙙! I'm eager to leverage my diverse skillset to support your needs. Whether you require partnership development, travel coordination, or top-notch administrative assistance, I'm here to deliver exceptional results. ✅𝑷𝒂𝒓𝒕𝒏𝒆𝒓𝒔𝒉𝒊𝒑 𝑴𝒂𝒏𝒂𝒈𝒆𝒓 Managed complex partnerships with UHNWIs, diplomats, and executives. Built strong relationships, implemented SOPs and delivered strategic growth. ✅𝑻𝒓𝒂𝒗𝒆𝒍 𝑺𝒑𝒆𝒄𝒊𝒂𝒍𝒊𝒔𝒕 Well-traveled with extensive knowledge of global destinations. Crafted personalized itineraries, facilitated visa processes and ensured seamless travel experiences. I've currently visited 18 countries and counting. ✅𝑬𝒙𝒆𝒄𝒖𝒕𝒊𝒗𝒆 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒕 Provided exceptional administrative support to executives. Managed calendars, emails, research, social media and confidential tasks. ✅𝑷𝒓𝒐𝒋𝒆𝒄𝒕 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 Skilled at planning, organizing, and executing projects on time and within budget. Proficient in SOP and KPI development, reporting and research analysis. ✅𝑻𝒆𝒄𝒉𝒏𝒐𝒍𝒐𝒈𝒚 Adept in using Salesforce, Notion, Monday.com, ClickUp, ActiveCampaign, Zendesk and Google Workspace for efficient workflow and communication
    Featured Skill Email Technical Support
    English Tutoring
    Email Support
    WordPress Optimization
    Social Media Management
    Travel Planning
    Copywriting
    Task Coordination
    Teaching English
    Virtual Assistance
    Leadership Training
  • $18 hourly
    • 5.0/5
    • (2 jobs)
    I have a Bachelor of Business in International Hotel & Tourism Management (with distinction, GPA:4) from Le Cordon Bleu Paris. My expertise: -Launch and manage short/long-term rental projects on Vacation Rental Platforms and OTAs. -Airbnb/Booking.com/Direct Website Listings Optimization -Reach and maintain Superhost Status on Airbnb (4.95) and average rating of 9.5 on Booking.com, 4.5 on Google Business Pages -Review and guest experience management -Aircover claims filing and reimbursements -Provide full training on operations + creating SOPs + supervision -Systems: Hostaway, RMS, Opera PMS, Hubspot, Tokeet, Rankbreeze, Slack, Monday.com, Charge Automation, BestyAI, Nomod, Stripe, Canva -Experience in Airbnb, Booking.com, Expedia, VRBO, Direct Booking Websites -Data entry -Experience in managing more than 400 Airbnb listings management (Dubai, Canada, UK) -Identify customer needs and take proactive steps to maintain positive experiences. -Accompany guests through the full booking cycle via phone and email for short and long-term requests. -Fluent in English/French/Arabic I’m here to help you optimize, streamline, and scale your vacation rental business. Let’s work together to take your business to the next level!
    Featured Skill Email Technical Support
    HubSpot
    Sales
    Booking Management System
    Booking Services
    Telemarketing
    Communication Etiquette
    Time Management
    Data Entry
    Interpersonal Skills
    Customer Support
    Email Support
  • $25 hourly
    • 4.8/5
    • (18 jobs)
    I am khouloud ,a skilled VA/ Costumer service/content writer with 7 years of experience worldwide. I’ve worked with a variety of clients and projects, delivering high-quality results and exceeding expectations. I am passionate about freelancing and is always eager to learn and grow in future. I’m expertise, combined with strong work ethic and excellent communication skills, i make a valuable asset to any project or team. A quick learner and i respect the deadlines.
    Featured Skill Email Technical Support
    AI Bot
    ChatGPT
    AI Content Creation
    AI Chatbot
    AI Content Writing
    Arabic
    Document Translation
    Customer Support
    Virtual Assistance
    Email Support
    Content Writing
    Social Media Management
    Translation
    Social Media Marketing
    Real Estate
  • $15 hourly
    • 5.0/5
    • (2 jobs)
    Welcome to my profile! With over 8 years as a seasoned Customer Support Specialist, I've mastered resolving intricate issues and delivering exceptional service, bolstering the success of customer support teams. Here's a glimpse of the benefits I bring to the table: 1. A profound grasp of customer service principles, ensuring professional resolution of issues. 2. Proactive, articulate communication in both written and verbal forms. My skill set spans multitasking, empathy, technical proficiency, conflict resolution, and comprehensive product/service knowledge. Additionally, I am familiar with the use of E-Commerce product listing software such as ECWID, Shopify, Amazon Central and NoonExpress. Aside from this, I possess expertise in CRM software such as FUNNEL KONNECT, FRESHDESK, ZENDESK, SALESFORCE, WMS, LMS, ZOHODESK, and WEBCLICKS. I'm well-versed in advertising tools like Sprout Social, Email campaigns, Facebook ads, MailChimp, Instagram, and Google ads. Although new to Upwork, rest assured, my service quality remains uncompromised. I'm eager to contribute to your success!"
    Featured Skill Email Technical Support
    Data Entry
    Data Collection
    Content Creation
    Content Writing
    Copywriting
    Digital Marketing Strategy
    Computer Skills
    Live Chat Software
    Technical Support
    Google Ads
    Virtual Assistance
    Google Forms
    Ecommerce Support
    Email Support
  • $10 hourly
    • 4.9/5
    • (7 jobs)
    I have worked as an Executive & Personal Assistant for 5years. and a bussiness developer for 7years. I am now a Virtual Assistant available 24 hours a day, 7 days a week. I am a true all-around assistant with the ability to multitask & handle all aspects of business, while increasing overall productivity with efficient work. As a Project Manager and Executive Virtual Assistant I bring extensive experience in managing complex projects and providing high-level executive support. My expertise covers the entire project lifecycle, from planning to execution, with a strong focus on optimizing processes and driving strategic initiatives to meet business goals. I have a proven track record of adding value by leveraging tech tools and delivering results, both within and outside of Upwork. My unique ability to collaborate effectively with teams, coupled with excellent communication skills and inventory management, makes me a valuable asset to any organization. I have an advanced education with a bachelor degree in Management Degree and multiple Graduate Certificates. I have completed thousands of varied tasks and I have an immense skill set. I am hard-working, meticulous, & efficient. I will provide exemplary work with quick turnaround times. I am negotiable on price & always up for a challenge. I am eager to help and look forward to serving you!
    Featured Skill Email Technical Support
    Email Support
    Warm Leads
    Phone Communication
    Administrative Support
    Presentations
    Customer Support
    Problem Solving
    Time Management
    Cold Calling
    Customer Service
    Email Communication
    Lead Generation
    Data Entry
  • $13 hourly
    • 5.0/5
    • (3 jobs)
    A Customer Experience professional with 15+ years of Banking experience. I have recently worked with SaaS companies in the role of Account manager for US, UK, Australia & UAE accounts, Campaign Manager and Operations Manager. My skills include live chat, email and video call communication to enhance your Customer Experience, Complaint Management, Logistics & Admin, Customer retention, drafting procedures, training new joiners and initiating changes to improve your Customer Experience in Products and Processes. I have personally handled Budgets for department and organization, calendar of executives and taken part in Customer Focus groups to analyze customer needs.
    Featured Skill Email Technical Support
    Journey Mapping
    Customer Satisfaction
    Focus Groups
    Communication Etiquette
    Management Skills
    Data Interpretation
    Customer Service
    Customer Experience
    Customer Support
    Data Analysis
    Budget Management
    Customer Retention Strategy
    Customer Retention
    Complaint Management
    Email Support
  • $11 hourly
    • 5.0/5
    • (2 jobs)
    Hello, my name is Lavinne Munala. A dedicated and results driven freelancer based in Dubai, with four years of experience in virtual assistance, content writing and book publishing. Here are several reasons on why you should hire me: ✅ 4+ Years of Virtual Assistant Experience: I have successfully worked with different clients worldwide, helping manage tasks within their business and personal life, which successfully increased their results and proficiency. ✅ Technical Proficiency across multiple areas: 🔸 Project management ( Notion, Trello ) 🔸 Document Processing & Format Conversion ( Microsoft Office: Word, Excel and PowerPoint, Google Workspace, Adobe Acrobat ) 🔸 Social Media Management & Scheduling ( Later , Buffer ) 🔸 Content Creation & design ( Canva & CapCut) ✅ Attention to Detail & Organizational Skills I take ideas, structure them into clear actionable steps while ensuring accuracy, then bring them to life effectively. ✅ Content Creator I bring creativity to content that not only engages the target audience but also leaves a lasting impact. The LuxeGirl Blog is where my creativity comes to life, I am the brand's creator and content strategist. ✅ Reliable, Punctual & Proactive You can trust me to manage your workload efficiently, ensuring nothing slips through the cracks. VALUES THAT I BRING TO THE TABLE:⬇️ 1. Administrative Tasks I efficiently handle tasks like: 🔹 Spreadsheets and Data Entry. 🔹 Document Formatting and Organization. 🔹 File Conversion ( PDF to Word / Excel and vise versa). 🔹 Report Preparation. 2. Email & Calendar Management 🔹 I manage emails by reducing response by up to 90% and prioritizing important emails leaving zero clutter. 🔹 I manage / schedule your calendar, noting all the appointments and upcoming tasks. I use color coordination to highlight tasks that require high priority. Tools that I include Google Calendar and Calendly. 3. Web Research & Data Collection I specialize in the following while ensuring accuracy and proficiency. 🔹 Data scraping. 🔹 Market and Competitor Research. 🔹 Trend Analysis. 🔹 Lead generation and Contact List building. 4. Project Management I coordinate and manage projects to ensure efficiency and time management using: 🔹 Trello. 🔹 Notion. 5. Customer / Client Support 🔹I provide professional, prompt customer service to ensure client relationships. 6. Social Media Management I am experienced in creating, scheduling and managing content. 🔹 The platforms that I have worked on include: Linked In, Pinterest, Instagram, TikTok, Threads and Online shopping apps including Shopify. 🔹 Tools that I have used to schedule content include Buffer and Later. 7. File Management I secure and ensure well organized content using: 🔹 Google Drive 🔹 Microsoft OneDrive 🔹 Dropbox 8. Communication To maintain collaboration and proper communication, I use communication tools like 🔹 Zoom 🔹 Microsoft Teams 🔹 Skype 🔹 WhatsApp Business I can wear different hats and be your all round Virtual Assistant, just mention it. 🥰 What are we waiting for to already start and work together? 👩🏽‍💻 👉Virtual Assistance | Administrative Support | Executive Assistance | Email Management | Social Media Management (Instagram, LinkedIn, Facebook). 👉Academic Writing | Research Papers | Article Writing | SEO Content | Editing & Proofreading. 👉Data Entry | Project Management | Customer Service | Calendar Managemen
    Featured Skill Email Technical Support
    PDF Conversion
    Children's Book Illustration
    Book Cover Design
    Content Analysis
    Blog Writing
    Copywriting
    Email Support
    Administrative Support
    Virtual Assistance
  • $8 hourly
    • 4.7/5
    • (11 jobs)
    I have 6+ years of customer service experience in 3 different industries in the gulf area. In my most recent roles, I was responsible for managing customer inquiries and complaints through phone, email, and in-person interactions. My proficiency in Arabic, English has allowed me to communicate effectively with customers from diverse cultural backgrounds. I am capable of working independently, meeting deadlines, and managing multiple tasks. Proficient in MS Office and customer service management tools.
    Featured Skill Email Technical Support
    Social Media Marketing
    Research Proposals
    Data Annotation
    Accuracy Verification
    Translation
    Microsoft Access
    Customer Service
    Data Analysis
    Canva
    English
    Email Support
  • $7 hourly
    • 5.0/5
    • (3 jobs)
    Greetings! I bring over a decade of expertise in customer support, appointment setting, software testing, and administrative tasks, making me a highly skilled virtual assistant. Proficient in offering pertinent information and effective solutions, I am also experienced in utilizing CRM tools. I approach challenging situations with enthusiasm and adaptability, ensuring successful resolution. Let's collaborate to achieve our shared goals! 𝐌𝐲 𝐀𝐫𝐞𝐚𝐬 𝐨𝐟 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: ✔Customer Support (Email, Chat and Phone) ✔ Virtual Assistant ✔ Appointment Setter ✔ Manual Software Testing and Software Documentation ✔ Gorgias Expert ✔ Responding to customers' inquiries and solving issues/complaints ✔ Calendar management ✔ Handling Disputes in Klarna, PayPal and Shopify ✔ Order processing and drop-shipping for Shopify and Amazon stores ✔ E-mail writing and follow-ups ✔ Organizing files, folders, and e-mails. ✔ Communicate and coordinate with suppliers and customers ✔ Research APPLICATIONS/TOOLS Microsoft Office Suite: Word, Excel, Outlook, PowerPoint, WebinarNinja, Trello, Hubstaff, BaseCamp, ShopFactory Ecommerce, JIRA, Sprout, Shopify, Zenoti, Dropified, Freshdesk, Zendesk, Asana, Anydesk, Teamviewer, Filezilla, Snagit, Slack, JVZoo, Intercom, Hubstaff, Google Apps, AliExpress, PayKickStart, Helpscout, Google Docs, VCdial, Zoho, Gorgias, Amazon. Synthesys. If you're interested in learning more about my services or would like to discuss how I can support your business, please don’t hesitate to reach out to me. I’m excited about the opportunity to work with you!
    Featured Skill Email Technical Support
    Ecommerce Support
    Receptionist Skills
    Internal Reporting
    Documentation
    Data Entry
    Project Management
    Appointment Setting
    Online Chat Support
    Phone Support
    Customer Support
    Software QA
    Email Support
    Customer Service
    Virtual Assistance
    Microsoft Office
  • $20 hourly
    • 5.0/5
    • (6 jobs)
    Based on my professional experience, here’s a summary of the work I do best: With a strong background in B2B SaaS sales, business development, and customer success, I specialize in helping businesses generate leads, close deals, and optimize sales strategies to drive growth. ✅ SaaS & Cloud Sales: Worked with Microsoft Cloud & SaaS solutions, providing technical assistance and closing high-value contracts for SMBs. Executed lead generation and outbound sales strategies, securing multiple SaaS partnerships. Experienced in AWS, cybersecurity solutions, and cloud infrastructure sales. ✅ Lead Generation & Appointment Setting: Proven track record in cold calling, email outreach, and LinkedIn prospecting. Set high-quality sales meetings that led to closed deals for cybersecurity and fintech clients. Skilled in CRM tools like HubSpot, Salesforce, Apollo, and Zoho. ✅ Customer Service & Team Leadership: Former Customer Service Team Leader at Vodafone UK, managing and training teams to enhance performance. Expertise in handling objections, solving customer issues, and building client relationships. I thrive in fast-paced environments, enjoy taking on new challenges, and am always looking for ways to maximize revenue and optimize processes. Let’s connect and grow your business together! 🚀
    Featured Skill Email Technical Support
    Email Support
    Microsoft Dynamics 365
    Tech & IT
    SaaS
    Outbound Sales
    CRM Software
    Customer Support
    Microsoft Excel
    Administrative Support
    Customer Service
    IT Support
    B2B Lead Generation
    Microsoft 365 Copilot
    Microsoft Exchange Server
    Sales
  • $35 hourly
    • 5.0/5
    • (11 jobs)
    Experience: -Sales Manager @Giift - Xoxoday - SaaS/ Fintech for 2 years. -Account Management @Telcovas Solutions - Technology Telecom for 2 years. -Senior Customer Relations Executive @Vodafone UK for 2 years. -Search Engine Evaluations @Appen Connect - Transcription/Social media evaluator for One year. -Customer Relations Team Leader @Etisalat UAE for One year managing a small team of 5-10 Agents. -Airport Services Agent @Emirates Airlines - Ticketing - Customer Success for 2 years. Qualifications: -Fluent in English -Native in Arabic -Great communication skills, detail-oriented. -Activity and resource planning. -Organizing and motivating a project team. -Controlling time management. -Cost estimating and developing the budget. ... -Ensuring customer satisfaction. ... -Analyzing and managing project risk. ... -Monitoring progress. -Willingness to constantly learn and improve. -Leadership skills -Open-minded -Outbound/Inbound -Sales Management -Pipeline Experienced in: -Slack -Hubspot -Oracle -Amazon Seller center -Trengo -Freshdesk -TrustedShops -Trustpilot -Microsoft office suite -Google Office suite -Zendesk
    Featured Skill Email Technical Support
    Customer Support
    Account Management
    Social Media Advertising
    Customer Retention
    Microsoft Office
    Partnership Development
    Customer Service
    Project Management
    Spreadsheet Software
    Customer Engagement
    Communication Skills
    Phone Support
    Call Center Management
    Email Support
    Customer Feedback Documentation
  • $20 hourly
    • 5.0/5
    • (18 jobs)
    Creative and dedicated freelancer with a strong background in project management, space planning, computer-aided design and with proven track record of providing exceptional customer service in fast-paced environments. Highly motivated and able to work under pressure and minimal supervision.
    Featured Skill Email Technical Support
    Online Chat Support
    Adobe Illustrator
    Phone Support
    Product Knowledge
    Translation
    Administrative Support
    Customer Support
    Customer Service
    Data Entry
    Arabic
    Archiving
    Interior Design
    Email Support
    Autodesk AutoCAD
  • $10 hourly
    • 4.8/5
    • (8 jobs)
    Hard working Graduate with a Bachelor’s degree in Accounting. Customer service representative-Fly emirates German account. Former Amazon.de customer service Agent serving customers all over Germany and Austria. Former junior Accountant, Tele-sales/tele-marketing Agent for various campaigns located in the USA.
    Featured Skill Email Technical Support
    Email Support
    Customer Support
    Online Chat Support
    German to English Translation
    Sales
    English
    Lead Generation
    Email Marketing
    German
    Telemarketing
    Content Moderation
    Translation
    Audio Transcription
    Customer Service
  • $4 hourly
    • 5.0/5
    • (9 jobs)
    Hello! My name is Maria Christina, I am an experienced administrative assistant offering top-notch administrative support, customer service, and project management services. With 10 years of experience, I excel in time management, communication, organization, and attention to detail. My primary goal is to streamline processes, enhance efficiency, and help clients achieve their business objectives. 𝗛𝗲𝗿𝗲’𝘀 𝘄𝗵𝗮𝘁 𝗜 𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗲 𝗶𝗻: • Web Research • Data Entry • Lead Generation, CRM (Freshworks, Kommo) • Database Building • Data Extraction, Collection & Scrap • Google Docs • Microsoft Office Application • Transcribing • PDF to Excel Sheet • Email Campaign & Marketing • Social Media Marketing • Calendar/ Schedule Management • Product Listing • Customer Support, Chat & Help Desk Support • Email List Building & Outreach • Project management & Coordinator By choosing me as your virtual assistant, you can trust that your needs will be met promptly and effectively. I am dedicated to providing exceptional service and look forward to collaborating with you to enhance your business operations. Thank you for considering me for your virtual assistant needs. I am eager to hear from you soon.
    Featured Skill Email Technical Support
    Virtual Assistance
    File Management
    Email Support
    Phone Communication
    Customer Support
    Freshworks CRM
    Canva
    Administrative Support
    Brand Research
    Microsoft Excel
    Microsoft Office
    Email Communication
    Communications
    Data Scraping
    Data Entry
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