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Hire the best Email Technical Support Specialists in Alberta

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  • $35 hourly

    • 5.0/5
    • (22 jobs)
    With over 5 years of experience in the field, look no further! I am a fast learner, well-disciplined, detail-oriented person that is able to multitask. I am also a proactive problem solver and I would love to be a part of a growing company. I have an entrepreneurial mindset and continuously strive for excellence. I have a diverse set of skills and I'd like to learn more as I jump into a new project. Here are the services that I can offer: - Data entry - Inbound/ Outbound calls - Appointment Setting - Email support/Email marketing/ Email handling - Live chat support - Research - Customer Success Onboarding/ Customer service/ support - Administrative/ Virtual assistance -Product Tester -Mockups editing - Answering surveys -Project Management Here are my tools of Trade: -Hubspot -Zoho -Asana -Slack -Zoom -Calendly -Canva -Google Suite (Meet, Sheet, Docs, Slides, Calendar) -Typeform -RingCentral -Teams -Microsoft Office Suite (Word, Excel) -Skype -LastPass I learn new skills by actually doing them so if you’re willing to teach and trust me with your project, I will deliver quality results. Let’s make it happen!
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Email Support
    Online Chat Support
    Business Development
    Administrative Support
    Survey
    Editing & Proofreading
    B2B Marketing
    Time Management
    Data Entry
    Typing
    Microsoft Office
  • $25 hourly

    • 5.0/5
    • (6 jobs)
    🔹️Fast 🔹️ Efficient 🔹️Detail-oriented 🔹️Organized 🔹️Dedicated Hi there! My name is Christina, I’m originally from Germany but have been lucky enough to call Western Canada home for the past few years (Time zone: Mountain Time). I'm a certified QuickBooks Pro Advisor (Advanced) with a background in Accounting and 3+ years of Bookkeeping experience. I can assist you in organizing your books and provide explanations for your financial reports, helping you understand what those numbers mean for your business 📈 That way, you can focus on what you do best - running your business💸 Services: ✅ Full Cycle Bookkeeping ✅ Bank Reconciliation ✅ GST Filing ✅ Payroll ✅ Books Clean Up/ Catch Up ✅ Year End Preparation ✅ Financial Reporting ✅ QuickBooks Setup Software: 💻 QuickBooks Online (Advanced certified) 💻 QuickBooks Desktop 💻 Zoho Books 💻 Wave Accounting 💻 Microsoft Office 💻 IBM SPSS Statistics Industries served: 📌 E-Commerce (Amazon) 📌 Construction 📌 Retail 📌 Marketing 📌 Hospitality 📌 Sports & Recreational I love working with inspiring entrepreneurs like you and take pride in my work to keep everything organized by paying attention to the little details, and always approaching things with a creative, problem-solving mind set. Feel free to reach out if you have any questions. Looking forward to meeting you! Christina, MSc. Owner - Hedgerly Bookkeeping
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Windows Administration
    Email Support
    Organize & Tag Files
    Taxes
    Receptionist Skills
    Financial Accounting
    Data Analysis
    IBM SPSS
    Microsoft Office
    QuickBooks Online
    Accounting
    Customer Service
    Intuit QuickBooks
    Bank Reconciliation
    Bookkeeping
  • $40 hourly

    • 5.0/5
    • (6 jobs)
    I have been offering a general technical support role and Umbraco webmaster tasks for teams that need it for over four years. I enjoy helping in anyway I can and would love to work with you to solve any problems. During my years of technical and Umbraco website support services, I have gained the qualifications in: -- Website development, migration and content management using the Umbraco CMS -- Database management, processing a high volume of membership updates and fee payments including tracking, reporting and reconciliation. -- The ability to work independently within my own office work environment(remote). -- Staff and client email support including using Constant Contact for email campaigns -- Records management. -- Knowledge of Microsoft 365 -- Excellent oral and written communications, planning, interpersonal, attention to detail, organization and time management skills. -- The ability to work professionally with people from various levels of the associations; impeccable interpersonal, written and verbal communication in a team-based approach to project work.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Bootstrap
    Web Development
    Umbraco
    Database Management
    HTML
    JavaScript
    Payment Processing
    Microsoft SQL Server
    Git
    C#
    Azure DevOps
    Email Support
    CSS
  • $56 hourly

    • 0.0/5
    • (3 jobs)
    Let me help you gain more time back back in your business. My top skills are project management, strong business writing (gaining a quick understanding of your speaking style and writing accordingly, so the content sounds like YOU!), and a high proficiency in all Microsoft Office programs & the Google Suite of products (docs, sheets, drive, sites etc.). Twenty years as an admin, supporting managers, directors and VP's helps me to intuitively understand the needs of business owners and managers and puts me in the ideal situation to provide you with an unparalleled support system to keep you thriving in your business.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    KPI Metric Development
    Proofreading
    Project Management
    CRM Software
    Email Support
    Event Management
    Administrative Support
    Business Proposal Writing
    Travel Planning
    Executive Support
    Organizer
    Technical Writing
    Time Management
    Communications
    Report Writing
  • $25 hourly

    • 5.0/5
    • (5 jobs)
    I bring robust project management, customer service, and administrative skills refined over 10+ years of experience. My specialized talents in Agile coordination, data analysis, and Microsoft Excel offer immense value. Review my credentials and see how I can expertly meet your needs. ✅ Project Management 📆 - Seamlessly coordinate cross-functional teams and complex projects using Agile methodology - Specializes in delivering projects on time and within budget through stellar organization, efficiency, and communication ✅ Customer Service 💬 - 10 years of experience providing award-winning customer service and support across email, chat, and phone - Expert in customer retention - repeatedly praised by clients and managers for exceeding expectations ✅ Data Entry & Management 💽 - A meticulous eye for detail ensures accurate, complete data recording and analysis - Skilled at organizing large, complex databases for efficient reporting and insights ✅ Administrative Tasks 💼 - Juggle multiple priorities to streamline calendars, presentations, social media, and Inboxes - Specialize in administrative systems that optimize productivity and efficiency ✅ Microsoft Excel & Google Sheets 📊 - Transform data into insights through pivot tables, formulas, filtering, and visualization - Advanced skills in data analysis, summarization, and dynamic reporting ✅ Typing ⌨️ - 96 WPM skill with 100% accuracy This is just a sample of what I offer. Let's connect to explore how I can uniquely meet your needs! Can't wait to partner with you! 🤝
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Sales Lead Lists
    CRM Software
    General Transcription
    ERP Software
    Data Entry
    Google Docs
    Daily Deposits
    Typing
    Calendar Management
    Administrative Support
    Data Analysis
    Order Management
    Phone Communication
    Customer Satisfaction
    Customer Care
    Leadership Skills
    Project Management Office
    Project Management
    Microsoft Excel
    Phone Support
    Online Chat Support
    Email Support
    Agile Project Management
  • $8 hourly

    • 4.9/5
    • (14 jobs)
    Are you seeking to maximize efficiency and focus on your core business? Look no further! I am a professional Virtual Assistant (VA), offering premium services in Data Entry, Customer Support, and Administrative Assistance. What I offer 1. Virtual Assistant 2. Designing Work 3. Web design 4. Data entry 5. Lead Generation 6. Social media and Email handling 7. Web Research and ads 8. Accounting Bookkeeping 9. Canva Virtual Assistant types/fields I engage in 1. Administrative Virtual Assistant 2. Social Media Virtual Assistant 3. Real Estate Virtual Assistant 4. Customer Service Virtual Assistant 5. Data Entry Virtual Assistant 6. Graphic Design Virtual Assistant 7. Bookkeeping Virtual Assistant In conclusion, my VA services aim to improve business efficiency, customer experience, and operational smoothness. With strong skills in data entry, customer support, and administrative assistance, I am ready to help your business thrive. Contact me today to discuss how we can work together towards your business success!
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Project Management
    Team Management
    Business Operations
    Event Planning
    Calendar Management
    Email Support
    Customer Experience
    CRM Software
    Administrative Support
    Customer Support
    Lead Generation
    Social Media Management
    Online Chat Support
    Virtual Assistance
    Data Entry
  • $60 hourly

    • 0.0/5
    • (0 jobs)
    I specialize in program and event management, with experience in grant applications, administrative support, and community outreach. I’m skilled in data management, travel planning, and project coordination. Whether it's streamlining processes, managing virtual assistance tasks, or conducting research, my goal is to provide seamless support to elevate your projects. Let's collaborate to bring efficiency and success to your projects.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Research Interviews
    Market Research
    Travel Advice
    Travel Planning
    Travel & Hospitality
    Community Management
    Community Outreach
    Data Management
    Project Management Support
    Email Support
    Administrative Support
    Event Planning
    Grant Application
    Program Management
    Virtual Assistance
  • $15 hourly

    • 4.7/5
    • (11 jobs)
    Hi Dear Client, thank you for considering me. A Professional and multi-talented Customer Service Enthusiast. I am dynamic, proactive, and responsible. Always ready to take on challenges. I guarantee the satisfaction of your customers. I am the perfect person to provide you with high-quality work with a quick turnaround time! Fluent English Speaker with over five years of experience in taking charge of customers. I have a perfect mastery of the latest e-commerce and dropshipping tools (Shopify, Gorgias, Gmail, Outlook, Aliexpress, Zendesk, and Freshdesk). I am eager to help and ready to work with you for more than 40 hours per week. My skills: ✅ Respond to customer requests on Zendesk/Freshdesk/Gmail, Outlook in perfect English ✅ Respond to customer service chat support/ phone ✅ Incoming and outgoing calls (including sales calls) ✅ Support/customer service (Shopify, AliExpress, Gmail, Zendesk, and Freshdesk) ✅ Administrative assistance (Excel, Word, PowerPoint, WordPress, Google Spreadsheet and Docs) ✅ Calendar management ✅ Content moderation How can I help you? Feel free to contact me and let me know your job requirements! THANKS!!!.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Inbound Inquiry
    Order Fulfillment
    Email Support
    Ecommerce
    Online Chat Support
    Freshdesk
    Order Processing
    Shopify
    Zendesk
    Gorgias
    Administrative Support
    Communications
    Customer Service
    Social Media Management
  • $7 hourly

    • 5.0/5
    • (8 jobs)
    Experienced Virtual Assistant with Specialized Skills in Basic Customer Service, Data Entry, Email Management, and other General Administrative Tasks. proficient with MS Office Suite (Word, Excel, PowerPoint) Proficient with Google Suite (Docs, Sheets, Gmail, Calendar) Good spelling, punctuation and grammar Excellent English communication skills (written and oral) Good in Time management and has an ability to work as part of a collaborative team remotely
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Sales
    Freight Forwarding
    Customer Service
    Administrative Support
    Customer Acquisition
    US English Dialect
    Email Support
    Social Media Management
    Microsoft Excel
    Microsoft Word
  • $15 hourly

    • 0.0/5
    • (4 jobs)
    Providing quality service is my priority! Hello! I'm John Vergel Pajutining, a hard-working and goal-oriented person who has the strong will to do his best in everything he does. - Certified Microsoft Word and Excel Associate - Computer literate - Excellent communication skills (oral and written) - Hardworking and flexible - Client-Oriented who is confident in communicating with the client or customer - Able to perform multitasking with a positive attitude I'm an experienced: - Pre sales Engineer in which I take care of our client's inquiries, may it be reports, requests, permits, bill of materials, and any documents needed by the client. - Document controller, so I can assure you to have an organized documentation system and even inventory, if possible. - Online English Teacher, and as a teacher, we provide quality service to ensure that our students are satisfied with our class - Service Desk Voice Support, we support users and help them resolve theirs issue. We ensure to provide quality service to our clients - Virtual Assistant, all around task as advised by the client - English Tutor for children and adult Above all, I'm a strong-willed person who gives his effort in ensuring to provide a quality service with a positive attitude.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Email Support
    Customer Service
    Data Entry
    Computer Skills
    Time Management
    Microsoft Office
    Product Listings
    Microsoft Active Directory
    Customer Support
    English
    Typing
    Adobe Photoshop
  • $5 hourly

    • 5.0/5
    • (3 jobs)
    With extensive experience in customer service and virtual assistant roles, I possess exceptional strengths and skills in these areas. My customer service expertise is evident in my ability to deliver outstanding support, resolve inquiries efficiently, and maintain a positive rapport with customers. As a virtual assistant, I excel in managing tasks, coordinating schedules, and ensuring seamless workflow. My organizational prowess allows me to handle multiple responsibilities effectively, while my strong communication skills enable clear and professional interaction with clients. My projects showcase my proficiency in providing top-notch customer service, including resolving complex issues and exceeding customer expectations. I have consistently received positive feedback from satisfied clients, highlighting my commitment to excellence. My skills and experiences are and not limited to the following: ✅ Email customer support ✅ Live chat customer support ✅ Phone customer support ✅ Social Media Management ✅ Email Management ✅ Data Entry ✅ Updating Records (Microsoft Word, Excel, Google Docs & Spreadsheets) ✅ Tracking orders, scheduling of deliveries ✅ Web research ✅ CRM ✅ Slack ✅ ServiceNow ✅ Zendesk ✅ TeamViewer Interested? Let's chat! :)
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Leadership Skills
    Order Processing
    Social Media Management
    Online Chat Support
    Email Support
    Zendesk
    Technical Support
    Product Knowledge
    Communication Etiquette
    Customer Service
    Multitasking
    Communication Skills
    Problem Solving
    Time Management
    Data Entry
  • $28 hourly

    • 5.0/5
    • (2 jobs)
    Hi, I'm Kendra, a passionate Digital Marketing Manager with over 3 years of experience helping businesses grow their online presence. My expertise lies in video editing, content creation, and copywriting, where I've helped clients boost engagement and connect with their target audience. I’ve specialized in crafting authentic and engaging social media content for real estate professionals, e-commerce businesses, and coaches. My clients appreciate my empathetic approach and dedication to creating unique, high-quality content that stands out. I'm committed to going the extra mile, researching relevant keywords and staying up-to-date on the latest trends to ensure your social media presence is always fresh and effective. I'm a lifelong learner and constantly seeking new knowledge to enhance my skills. Services Offered: Video Editing Content Creation Copywriting Social Media Management Ad Graphics Web Design YouTube and Podcast Management Does this sound like you?... Feeling overwhelmed by the ever-changing social media landscape. Lacking the time or resources to create engaging content. Struggling to connect with your ideal audience. STOP STRESSING over your social media marketing. Focus on what you WANT to focus on within your business and leave your online presence to me. Click the green 'Invite to Job' button and let's make it happen! Key Achievements: 3+ Years of Digital Marketing Experience Proven ability to boost engagement and connect with target audiences Deep understanding of social media trends and best practices Fun Fact: When I need to defuse, I love to dance around in my kitchen for hours with my headphones on, and act as if I'm in my own music video!
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Virtual Assistance
    Scheduling
    Spreadsheet Software
    Administrative Support
    Ad Posting
    Newsletter Writing
    Purchase Orders
    Email Communication
    Proofreading
    Data Entry
    Email Support
    Microsoft Word
    Microsoft Excel
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    I'm a full time technical support specialist working for a growing company who is also seeking part time work on the side. - I'm experienced in writing reports and papers
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Customer Support
    Research & Development
    Promotion
    Customer Service
    Health
    Customer Experience
    Research Papers
    Email Support
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    I'm a casino employee working in a count room, with experience dealing with basic data entry, cash handling, mathematics, and analyzing documents. I have a good attention to detail and customer service skills extending back many years previously, and am willing to help with any project you think I would be helpful for.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Video Transcription
    Virtual Assistance
    Phone Support
    Email Support
    Office 365
    Microsoft Excel
    Data Entry
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    I am a skilled and experienced Virtual Assistant, Executive Assistant, and Project Manager, dedicated to providing exceptional support to businesses and professionals. With a proven track record of delivering results, I offer a comprehensive range of services to meet your diverse needs, from administrative and organizational tasks to project management and strategic planning. I bring a unique combination of creativity, attention to detail, and adaptability to every project, ensuring that your business runs smoothly and efficiently. Let me help you achieve your goals with my unparalleled dedication and commitment to excellence. Why Choose Me 🔷I can handle a variety of tasks efficiently and effectively, saving you time and hassle. 🔷I take initiative and approach tasks with a proactive mindset, anticipating potential issues and offering solutions before they arise. 🔷My exceptional attention to detail ensures that every task is completed to the highest standard and that no detail is overlooked. 🔷 I prioritize clear and effective communication with clients, stakeholders, and team members, ensuring smooth coordination and project management. How I fit into your business ✅I am committed to integrating seamlessly into your business, supporting your operations and contributing to your overall success. To achieve this, I will work closely with you to understand your business goals, processes, and requirements. I will then use my diverse skillset and expertise to streamline your operations, optimize your workflow, and ensure that you are getting the most out of my support. My Services ☘️Administrative Support: From calendar management and appointment scheduling to document preparation and file organization, I can handle all your daily administrative tasks with ease. ☘️Project Management: I can take charge of your projects from start to finish, including task management, timeline coordination, and resource allocation, ensuring timely and efficient execution. ☘️Strategic Planning: I can assist in developing and implementing strategies that align with your business goals, providing valuable insights and recommendations to help you achieve your objectives. My Skill Set 🔳Organizational Skills; I am highly organized and skilled in managing multiple tasks and projects simultaneously, ensuring smooth and efficient operations. 🔳Attention to Detail: I pay close attention to details, ensuring that every task is completed to the highest standard, with no details overlooked. 🔳Adaptability: I am highly adaptable, able to adjust to new situations and requirements quickly, ensuring a seamless integration into your business. My Toolkit ✅Project Management Software: I am proficient in using project management tools such as Asana, Trello, and Basecamp to manage tasks, assign duties, and track progress. ✅Communication Tools: I can communicate effectively using tools such as Slack, Skype, Zoom, and Microsoft Teams, ensuring smooth coordination and efficient collaboration. ✅ Data Analysis Tools: I am skilled in using data analysis tools such as Microsoft Excel and Google Sheets to analyze data, generate reports, and identify areas for improvement. If you are looking for a reliable, efficient, and results-driven Virtual Assistant, Executive Assistant, or Project Manager, I am the ideal candidate. Contact me today to discuss how I can support your business. Let's hop on a call to discuss further how I can help you grow your business.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Appointment Setting
    Appointment Scheduling
    Data Entry
    Email Support
    Customer Support
    Customer Service
    Personal Administration
    Executive Support
    Scheduling
    Calendar Management
    Email Management
    Administrative Support
    Virtual Assistance
    Communications
    Project Management
  • $20 hourly

    • 5.0/5
    • (2 jobs)
    Are you looking for a Virtual Executive Assistant / Operations Manager to boost your business? Look no further! I bring a rich blend of skills and experience to streamline your operations and drive success. Strengths and Skills: 1. Appointment Setting: I efficiently manage schedules and ensure you never miss important engagements. 2. Lead Generation: I excel at finding potential clients and investment opportunities to grow your network. 3. Graphic Designing: I create captivating marketing materials and content for effective visual communication. 4. Training and Coaching: I design custom training programs to maximize your team's potential. 5. Skip Tracing: I locate hard-to-find property owners, simplifying your research. 6. Recruitment: I help you source and hire the best talent to build a strong team. Soft Skills: With strong communication, problem-solving, adaptability, and attention to detail, I deliver quality work and adapt to your needs. Tool Proficiency: I'm well-versed in tools like Batchleads, FreedomSoft, Appfolio, Microsoft Suite, Google Workspace, CallTools, MLS, Signalwire, Parcelfact, Plivo, and Salesforce. I provide high-quality support tailored to your business goals. Let's discuss how I can enhance your operations, boost productivity, and drive success. Connect with me to get started!
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Research & Strategy
    Business Operations
    Task Coordination
    Staff Recruitment & Management
    Team Training
    Lead Generation
    Appointment Setting
    Customer Service
    Email Marketing
    Data Management
    Customer Experience
    Cold Calling
    Data Entry
    Graphic Design
    Email Support
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    An enthusiastic and motivated individual with 13 years experience in Customer Service and 1year being a virtual assistant for a real estate broker/investor. Strengths & skills: Excellent phone, email and chat skills. Solid background in customer support. Excellent in communications skills. Positive attitude, can multi-task and fast learner. Has a sense of anticipation towards work. Willing to work overtime and under pressure.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Cold Calling
    Technical Support
    Entrepreneurship
    Customer Service
    General Transcription
    Customer Support
    Customer Retention
    Email Support
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    My name is Sophie. A self-motivated professional who thrives on challenge and innovation, and stimulating growth with those around me. I currently work as a senior credit and collections analyst. I've worked with US counterparts and gained confidence in communicating and interacting with people from other cultures. I've excelled in credit analysis, order management, collections, and customer service. I am teachable, a fast learner, conscientious, versatile, responsive, dependable, and most importantly, goal-oriented.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Order Processing
    Email Support
    Customer Service
    Accounts Receivable
    Microsoft Word
    Data Entry
    Order Management
    Microsoft Excel
    Technical Support
    Microsoft PowerPoint
  • $6 hourly

    • 5.0/5
    • (1 job)
    Hi there, I am a hardworking, reliable and efficient Virtual Assistant with a strong background in project management ready to streamline your administrative tasks and drive project success. By prioritizing and proactively managing your administrative responsibilities, I enable you to focus on strategic decision making and business growth. With my experience, you can be confident that your operations will run smoothly and concentrate on important matters across the organization. With over 7 years of experience as an excellent Virtual assistant and Project Manager across various industries, I bring a wealth of expertise to support your business needs as well as providing seamless administrative support in your day to day activities. My experiences include: 🔹 Managing projects from initiation to completion, ensuring timely delivery and adherence to budget and quality standards. Whether it's coordinating schedules, managing resources, or tracking milestones, I'm here to ensure your projects stay on track. 🔹 Efficiently handle a wide range of administrative tasks, from managing emails and calendars to organizing files and documents. You can trust me to keep your operations running smoothly. 🔹 Thriving in dynamic environments and excel at identifying challenges before they escalate into issues. By anticipating needs and implementing effective solutions, I help minimize disruptions and maximize productivity. 🔹 I pride myself on my ability to communicate effectively with team members, stakeholders, and clients, ensuring alignment and fostering collaboration. 🔹 Attention to details in data management, including data entry, database upkeep, and report writing. My journey as a Virtual Assistant and a Project Manager has included: 🔹 Initiation, planning, execution, monitoring, and closing of projects. 🔹 Email management, calendar coordination, data entry, and document organization. 🔹Market research, competitor analysis, and data collection to support decision-making. 🔹 Prioritizing tasks, setting deadlines, and ensuring timely completion of deliverables. 🔹 Providing excellent customer service and maintaining positive relationships with clients and stakeholders. I hold a strong educational background in Human Resource and Public Relations with an expertise in office administration, project management, customer service, and data collection. I am keen to continually update my skills to stay abreast of technological advances. My key skills include: 🔹 Administrative and clerical work 🔹 Calendar management 🔹 Research 🔹 PowerPoint presentation 🔹 Efficient email management 🔹 Knowledge of cloud services (Google Drive, Dropbox) 🔹 Document creation and formatting 🔹 Basic financial management (bookkeeping and invoicing) 🔹 Social media management I am proficient in a range of tools and software, including: 🔹 Email Management: Gmail, Outlook, Front, Mailbird 🔹 Office Software: Microsoft Office Suite (Word, PowerPoint, Excel, Google Docs) 🔹 Project Management: Asana, Trello, Monday.com 🔹 Time Management: Microsoft to do, TimeDoctor, Google Calendar, Todoist 🔹 Communication Tools: Microsoft Teams, Google Meet, Slack, Skype, Zoom If you're ready to take your business to the next level by delegating tasks and optimizing your project management processes, I'm here to help. Let's discuss your needs and goals, and together, we'll create a customized solution that meets your requirements and exceeds your expectations. Interested in learning more about how I can apply my expertise to contribute to the success of your business? Click the "Hire Me" button to schedule an interview and explore the possibility of working together.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Google
    Asana
    HubSpot
    Email Support
    Sales & Marketing
    Research & Strategy
    Social Media Management
    Appointment Setting
    Travel Planning
    Email Marketing
    Administrative Support
    Data Entry
    Customer Service
    Project Management
    Virtual Assistance
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    An innovative, self-motivated agile expert, managing complex agile projects and some of that being specifically in a scrum framework. An excellent communicator who builds productive rapport with stakeholders having enjoyed working in challenging environments to follow strict project guidelines and work to exacting standards is the norm. Highly experienced in managing time-sensitive projects to enhance the delivery of complex programmes encompassing Business and Technology changes delivered through the Waterfall and Agile methodologies.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Project Requirements
    Administrative Support
    RAID Administration
    Team Management
    Collaboration Tool
    Email Communication
    Email Support
    Communication Skills
    Communications
    Change Management
    Project Risk Management
    Project Delivery
    Project Management Software
    Agile Software Development
  • $8 hourly

    • 1.0/5
    • (1 job)
    I am a very passionate worker. Dedicated customer service professional. I am interested tighten up with the company as a professional who recognizes the importance of communication, honesty and trust in a team setting. I am willing to accept challenges.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Insurance Policy Analysis
    Insurance Consulting
    Insurance Claim Submission
    Sales Call
    Booking Services
    Data Entry
    Email Support
    Phone Support
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I am an excellent customer service representative in the BPO Industry. And I have been in this business for more than 8 years. Helping people over the phone is actually my passion. That’s why I am very good in this field. I never get bored while talking with people over the phone.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Cold Calling
    Time Management
    Customer Service
    Customer Support
    Sales
    Interpersonal Skills
    Product Knowledge
    English
    Email Support
    Phone Support
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    I am an Experienced Customer Experience Specialist with 5 years of experience in Inbound and Outbound calls, Proactive and Reactive Issue Resolution, Customer experience, Email and Social Media support. I currently work as a Customer Experience Analyst with effective Proactive and reactive issue resolution skills and I am also well-versed in social media management with my goal being customer excellence and satisfaction. Within my years in Customer service, some things stand out: A customer may not remember what you said or did, but they will always remember how you made them feel. Customer is KING! Understanding the situation properly helps channel proper resolution. Customer service is a continuous learning process. My Mantra: When you enjoy what you do, growth and success is inevitable. What do I do when I'm not working? Bodybuilding.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Communication Skills
    Chatbot Development
    Outbound Call
    Customer Retention
    Management Skills
    Customer Service
    Salesforce CRM
    Customer Satisfaction
    Intercom
    Inbound Inquiry
    Social Media Management
    Email Support
  • $25 hourly

    • 3.0/5
    • (1 job)
    Seeking for a long-term successful career and continuous development opportunities in the professional business environment.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Retail & Consumer Goods
    Customer Support Plugin
    Customer Support
    Sales
    Retail
    Retail Sales Management
    Customer Service
    Email Support
    Biotechnology
  • $16 hourly

    • 0.0/5
    • (0 jobs)
    I am seeking opportunities to find a work that will help me enhance my skills. and training to help the company grow. I am willing to adapt and learn new. Currently taking a Digital Marketing course. * Basic Knowledge in Video Editing * Has Data Entry experience
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    EMR Data Entry
    Email Support
    Transaction Data Entry
    Video Editing
    Clerical Skills
    Data Entry
  • $30 hourly

    • 0.0/5
    • (0 jobs)
    Im a Product Owner that can offer services for Product Backlog management, refinement/grooming, sprint planning, project management, data management & data entry as well as support for emails, chat & customer support projects.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Customer Support
    Email Support
    Product Support
    Project Management Support
    Project Management Professional
    Product Management
    Product Backlog
  • $4 hourly

    • 3.4/5
    • (3 jobs)
    For the last 5 years, I've been working in a BPO Company. I was a Customer Service Representative in a US Travel account during my first year in the BPO Company. I’ve dealt with inbound customer service phone calls, acting as the liaison between the customers and the Company. I was responsible for resolving customers' complaints or queries regarding their reservations like cancellations, exchanges, refunds & sometimes help them book a new reservation. Making sure that the customer was fully aware of the updated terms and conditions of their existing reservations. With excellent & world-class customer service experience provided to the customers, I was recognized as one of the top-performing agents with the highest CSAT earned. Aside from providing voice support for Customer Service I also provided back up support for email, chat, and escalation calls. After a year, I applied to the Sales account to gain more knowledge of the business. I became a Sales Representative for 2 years. I book reservations (flight, hotels, cars, and other activities), receive calls mostly from US-based customers. I promote and sell the said products & made sure to highlight the benefits that the customers are getting in line with their established needs. I always keep in mind to establish and maintain positive business and customer relationship & provide good quality of service to increase the number of repetitive customers and hopefully attract new or more customers. By doing all this, I could then contribute to the company as it will for sure boost the top-line revenue growth or maximize their profit. I was a consistent top performer and hit the client targets month over month on conversion, average booking value & AHT. My Assistant Operation Manager (AOM) recommended me to be promoted as a Quality Assurance Analyst in the same account. I was working as a Quality Assurance Analyst for two (2) years. My primary task is to monitor recorded calls and provide actionable insights. Through this, I can gather the information that helps improve agents' performance. I also contributed to developing evaluation programs that enhance the Operation Team's output. I made sure to establish the root cause of the issue that arises in every call, provide possible solutions, and provide actionable insight for the performance improvements of the agents. Every first day of the week, I made time to provide feedback to the teams assigned to me regarding their performance the previous week individually and as a team. I relayed to the agents the positive behaviors that they were able to display on their call and the behaviors that they must improve for them to enhance the quality of service that they are providing to the customer. After the coaching or feedback that I provided to the agents their call handling skills improved a lot that resulted in them hitting the client metrics or targets for conversion, booking value, and AHT. With my excellent performance as a Quality Analyst, I was recognized as one of the Top Quality Assurance Analyst of our team. I am also required to do phone time to be able to track and relate myself to the common issues that the agents are facing, making sure to leave nothing but promising experience to the customers and went beyond the client metrics targets since it has been my passion to be an asset to the company. I believe that my previous experiences molded me to become an individual who is capable of performing a job that correlates with providing good quality customer service and sales experience to the customers. I have in-depth knowledge of the right behaviors or skills that an agent needs to display when taking customer service and sales calls which is why I'm a good role model to others. With my solid 5 years of working experience in the BPO industry in the field of Customer Service, Sales, and Quality Assurance I have acquired multiple skills or skill sets that I can definitely impart to my clients or customers in order for their business to achieve growth and success.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Email Communication
    Customer Retention
    Email Support
    Active Listening
    Customer Service
    Customer Engagement
    Sales
    Administrative Support
    Transaction Data Entry
    Phone Communication
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