Hire the best Email Technical Support Specialists in Santiago de los Caballeros, DO
Check out Email Technical Support Specialists in Santiago de los Caballeros, DO with the skills you need for your next job.
- $25 hourly
- 4.9/5
- (40 jobs)
🚀 Upwork Skills Certified, Multilingual and TOP RATED Freelancer with more than 8 years of experience working as an Haitian Creole, Spanish, French, English translator/interpreter. I am confident that I'm THE BEST in what I do and the IDEAL candidate for your project. ⚡️I have worked as a legal interpreter with different law firms and the Massachusetts litigation court, technical interpreter, medical interpreter for CAREMAX (Medicaid,Medicare, Obama Care patients), court interpreter and have provided interpretation between lawyers and Asylum seekers in the US. I have great cultural knowledge, passion for languages, and always provide accurate translation and interpretation as languages are windows to cultures. ✅ I have worked with different non-profit organizations like ( Hands of light in action, Garden Pool in Haiti) I have also worked with different language service companies in the US like Tarjimly, Fox Translation, Waves Language Solutions, Silver Bay Translations and Language Line Solutions providing simultaneous, consecutive, phone and video interpretation and translation. ⚡️I have translated news letters,flyers, marketing materials, manuals, business communication, product description, educational content, websites, emails, texts, books, journals, press releases, features, blogs, technical documents, medical records in French, Haitian Creole, Spanish and so forth. ✅ Let's work together, so I can deliver to your clients the highest level of translation and interpretation they deserve.Email Technical SupportProofreadingFrench to Spanish TranslationFrench to English TranslationSpanish to French TranslationDocument TranslationLive InterpretationSlackEcommerce SupportCustomer ServiceAnswered TicketHaitian CreoleHaitian Creole to English TranslationSpanish to English TranslationZendeskEmail Support - $7 hourly
- 5.0/5
- (4 jobs)
Hi, I am Ismael Then, I Bring 6+ years of experience working as a Customer Services expert and Technical Support expert on multiple roles, email, inbound and outbound phone, chats, and tickets Send me a DM—I'm always online and ready to help! Why me? 🏆 6+ Years Experience in Customer Service Role/Technical Support 🏆 1+Years Experience in Content Moderation on Gaming platforms. 🏆 2+ Years Experience in Virtual Assistant administrative tasks 🏆Experience with a Large Number Of Customer services and Extract Projects ⏰ Available to work in your time zone ⭐️ Consistently Complete Projects and Satisfied Our Client 🧠 A multi-skilled person, Quick Learner and easy to work with ✅ Personal Touch: I'm all about that one-on-one connection with customers. Whether it's a phone call, email, or chat, I make sure they feel heard and valued. ✅Tech Savvy I'm a pro with all the following tools * Communication & Project Management: Skype, Zoom, Slack, WhatsApp, Discord * Email Management: Boomerang, Grammarly, Inbox Pause, Gmail, Outlook * CRM: Salesforce, Zendesk, LiveEgange, Zimbra, InConcert, Citrix, VMWARE, Island, Avaya, Ring Central, High Level Quick Learner, Seamless Integration: My ability to swiftly adjust to any platform guarantees a seamless integration into your process. Anticipating a conversation with you.Email Technical SupportOnline Chat SupportCustomer SupportCustomer ServiceEmail SupportCustomer Support Plugin - $9 hourly
- 5.0/5
- (5 jobs)
Hi! I have worked on customer service for about 10 years, in upscale hotels and cruise ships. I love people and try my best to understand them, and figure out how I could help them, especially while going through a difficult or unpleasant situation. I have also experience on payroll. My worldwide work experience has helped me adapt to different cultures and appreciate each person's personality. Anything you need, I will do my best to assist you.Email Technical SupportHospitality & TourismClient ManagementData EntryCustomer ServiceCanvaSchedulingDigital MarketingGoogle WorkspaceMicrosoft OfficeBilingual EducationEmail CommunicationEnglishSpanishComplaint ManagementEmail Support - $12 hourly
- 5.0/5
- (1 job)
Hi there! I am a professional translator and interpreter with fluency in Haitian Creole, French, Spanish, and English. With a rich background in translating and interpreting for various industries, I bring precision, cultural insight, and clarity to every project. What I Offer: Translation Services: Accurate translations for documents, websites, and marketing materials. Interpretation Services: On-site and remote interpretation for meetings, conferences, and events. Cultural Competence: Deep understanding of linguistic nuances and cultural contexts. Attention to Detail: Meticulous review process ensuring high-quality results. Experience: Legal, medical, technical, entertainment and marketing sectors Proven track record of meeting tight deadlines Why Choose Me? I am dedicated to delivering exceptional service and building long-term professional relationships. Let's work together to bridge communication gaps and achieve your goals! Ready to Start? I am available to begin immediately. Contact me today to discuss your project needs!Email Technical SupportSalesImmigration LawCustomer ServiceCustomer RetentionTranslationCustomer SupportCustomer SatisfactionHaitian CreoleMultilingual TranslationFrenchSocial Media ManagementZendeskEmail SupportEnglishSpanish - $12 hourly
- 5.0/5
- (18 jobs)
Hi, I'm Gaby! Capable service agent, skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. I Have more than 4 years of experience in Customer service phone/chat/email. I can de-escalate and calm stressful customers with little to no supervision. Multi-task is one of my favorite strengths ♥ I'm versatile about the jobs that I do, here is a peek. I have 1 year experience in translations EN to ES or ES to EN. I'm the best as a virtual assistance with a quick delivery of the tasks assigned. In my free time I edit audios for E-learning courses (Spanish audios - Conversational tone.) If you have questions about my work style or availability, please just send me a message! I will reply in a few minutes :) I can't wait to work with you ♥ Best, GabyEmail Technical SupportCross Functional Team LeadershipEmail SupportEnglish to Spanish TranslationCustomer ServiceiTack i-CareZendeskVirtual AssistanceContent WritingOnline Chat SupportLatin American Spanish AccentOracle Application ServerAnswered TicketIntercom - $8 hourly
- 5.0/5
- (2 jobs)
I've been working locally for almost 3 years making Package Dielines, Logos, Banners, Newspaper Template, Magazine Template, etc... My best skill is my quick learning on any field, and if it is something new I'll do my best to accomplished theses main goals. High Quality Design Responsibility No long-time wait(Quick Response)Email Technical SupportLatin American Spanish AccentWorkday Adaptive PlanningEmail SupportInnovation StrategyDrawingHigh Fidelity DesignSchedulingPhotographyData EntryAdobe IllustratorAdobe InDesign - $10 hourly
- 4.9/5
- (8 jobs)
Hi Thank you for visiting my page. I'm an experienced customer service with more than 5 years in: -Technical Support -Shopify -Freshdesk -Zendesk -Live Chat support -Customer service -Sales and Emails. -Telemarketing Here are some of the responsibilities I've held over the past years: Answer customers' questions and concerns Resolve product or service problems by clarifying the customer's complaint; Delecting and explaining the best solution to solve the problem, expediting correction or adjustment; Following up to ensure resolutionEmail Technical SupportCustomer Experience ResearchTelemarketingOrder FulfillmentVirtual AssistanceSchedulingOutbound SalesShopifyCustomer SupportFreshdeskEmail SupportOrder ProcessingZendeskSpanish - $5 hourly
- 5.0/5
- (2 jobs)
Hardworking and quick learner. I am always ready to do an excellent work by following the procedure and guidelines.Email Technical SupportCustomer SupportData EntryEmail Support - $12 hourly
- 5.0/5
- (1 job)
I have worked as an immigration paralegal and case management for a law firm for more than two years now. I have worked on family based petition, naturalizations, Green Card renewal, Consular process and adjustment of status.Email Technical SupportImmigrationSalesforceLegal DraftingCase ManagementImmigration LawEmail SupportDocument ReviewEmail CommunicationData EntryMicrosoft Word - $12 hourly
- 5.0/5
- (2 jobs)
Hello, and thank you for taking the time to view my Upwork overview presentation. I am a highly skilled and experienced Customer Service professional. Over the past 5 years, I have successfully assisted numerous customers through phone, email, and chat channels, ensuring their utmost satisfaction and contributing to the growth of the companies I have worked with. My expertise lies in providing exceptional customer service by leveraging the following key skills: Effective Communication: I excel in clear and concise communication, allowing me to understand customers' needs and deliver appropriate solutions promptly. Problem-Solving: I am adept at researching and resolving issues before they escalate into crises, ensuring a smooth customer experience and maintaining brand reputation. Product Troubleshooting: I have a keen eye for identifying product delivery and quality issues, leading to improved operational efficiency and customer satisfaction. Thank you for your time and consideration. I look forward to the possibility of working together and contributing to the success of your company.Email Technical SupportGorgiasSalesPhone SurveyData EntryCustomer ServiceTechnical SupportMarketingTranslationIntercomSpanishEnglishOnline Chat SupportEmail SupportZendesk - $7 hourly
- 5.0/5
- (2 jobs)
⭐⭐⭐⭐⭐ Hello there! I'm thrilled to have the opportunity to introduce myself. With over four years of experience in customer service, I've had the privilege of assisting and delighting customers from all walks of life. My expertise lies in providing exceptional support and ensuring that every interaction leaves a positive and lasting impression. Throughout my career, I have honed my skills in problem-solving, effective communication, and maintaining a calm demeanor even in the most challenging situations. One of my greatest strengths is my bilingualism. I am fluent in both English and Spanish, which allows me to seamlessly connect and communicate with a broader range of customers. This linguistic ability has proven to be invaluable, as I can cater to the needs of diverse individuals, ensuring that language barriers never hinder effective customer support. For over three years, I worked in a call center setting, which further enhanced my skills and allowed me to handle a high volume of inquiries with efficiency and accuracy. I've become adept at navigating complex systems, resolving issues promptly, and providing detailed explanations to customers, all while maintaining a friendly and empathetic tone. Now, after gaining valuable experience in the customer service industry, I'm eager to take the next step in my career as a freelancer. Freelancing offers me the freedom and flexibility to explore new opportunities and apply my skills to a wider range of projects. It allows me to work independently, taking on diverse projects that align with my passions and interests. As a freelancer, I can leverage my bilingual abilities and extensive customer service experience to offer top-notch support to clients across various industries. I'm excited about the prospect of working with different companies and individuals, tackling unique challenges, and delivering exceptional service tailored to their specific needs. In conclusion, with my four-plus years of customer service experience, bilingual fluency, and proven track record in call center settings, I'm now ready to embark on a fulfilling career as a freelancer. I'm excited to bring my skills, dedication, and passion for customer satisfaction to every project I undertake. Let's connect and collaborate to create outstanding experiences together! ✅*Fast Fiber Optic internet, with a Speed of around 250Mbps Download and 50Mbps Upload. ✅*My PC specifications: 1.5TB M.2 SSD, 16GB DDR4 RAM, AMD Ryzen™ 5 5600h (6 cores/12 threads, 3.3 GHz base clock, up to 4.2 GHz max boost clock, 16 MB cache) with RTX 3050 TI (4gb gddr6) graphics. ✅ Windows 11 home, x64-based processor. ✅I have backup power.Email Technical SupportTechnical SupportCustomer SupportEmail CommunicationVoIPTranslationVideo TranscriptionData EntryAdministrative SupportCustomer ServiceCustomer SatisfactionAudio TranscriptionAccount ManagementOnline Chat SupportSpanishEmail Support - $10 hourly
- 5.0/5
- (2 jobs)
Bienvenidos a conocer mi perfil. Soy una asistente virtual encargada de servirle de soporte en tareas que realmente le puedan tomar mucho tiempo con la intención y disposición de gestionarlo de la mejor manera posible,obteniendo así los mejores resultados. Algunos de los enfoques que destaco en mi trabajo son: -Entrega responsable y en el menor tiempo de lo asignado. -Siempre estoy en apertura y dispuesta a recibir observaciones de lo acordado y aprender lo que me pueda faltar. Mis principales áreas son las siguientes: *Recursos Humanos *Soporte Administrativo. *Redacción de informes. *Gestión de correos y agendas. *Atención al cliente. *Manejo de Excel, Word, Power Point. *Entrada de datos. *Soporte tanto por correo como por chat. *Administración y Planificación en general. Esperando puedan estudiar mi perfil y darme la oportunidad de poner a su disposición mis habilidades con el fin de lograr de manera eficaz y eficiente el trabajo indicado.Email Technical SupportArticle WritingSpanish Sign LanguageTask CoordinationEmail SupportSocial Media MarketingOnline Chat SupportSocial Media Content CreationInstagramTranslationEcommerceAdministrative SupportMarketingCopywritingData Entry - $13 hourly
- 4.8/5
- (1 job)
Experienced and reliable customer service officer with extensive experience providing assistance in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers. Fully committed to following company procedures and winning loyal customers.Email Technical SupportLead GenerationTranslationProduct ReviewVirtual AssistanceTelemarketingSalesData EntryCustomer ServiceCustomer SupportIntercomZendeskEmail SupportOnline Chat Support - $7 hourly
- 5.0/5
- (2 jobs)
Hello there! 👋 I am an experienced Bilingual Customer Support Specialist with 4 years of dedicated experience in the field. My journey has encompassed various aspects of customer service, including chat support, ticketing systems, and email support. With my extensive background, I bring a wealth of knowledge and expertise to provide top-notch assistance to your customers. I'm committed to ensuring their satisfaction through effective communication and prompt resolution of inquiries. Let's collaborate to deliver exceptional customer support, streamline processes, and make every interaction with your services a positive and memorable one! 🤝📞💬📧🌟Email Technical SupportTechnical SupportAppointment SchedulingSales CallVirtual AssistanceTicketing SystemPhone CommunicationDebt CollectionCustomer RetentionEmail CommunicationBPO Call CenterCustomer SupportCustomer ServicePhone SupportOnline Chat SupportEmail Support - $6 hourly
- 5.0/5
- (2 jobs)
Spanish teacher over here! I live in a Spanish-speaking country and have always been passionate about languages. I am a certified English teacher in my country, gratuated in 2019, and a Spanish teacher online. I also translate and have worked as an interpreter. Dealing with Spanish and English services is what I do—tutoring, translating, interpreting, or any other related service you need help with, I am here to add to your project! I also work as a data entry agent, and I am open to new tasks. ✅Castilian Spanish ✅Spanish Tutoring ✅English to Spanish translation ✅ Virtual Assistant ✅ Bilingual ✅ Email Handling ✅Data entryEmail Technical SupportLocalizationVirtual AssistanceEmail SupportQuipAsanaTranslationGeneral TranscriptionSpanishSubtitlesCaptionEnglish to Spanish TranslationCastilian SpanishCustomer ServiceProofreadingData Entry - $10 hourly
- 4.4/5
- (8 jobs)
Virtual Medical Assistant | Customer Service | Translator | Experienced Technical Support Representative. I am an experienced Physician and will gladly work with you. Some of my qualifications/ Skills: -Bilingual [Spanish and English]. -Experience working with different EMR/EHR systems. - Google Apps (Docs, Gmail, Calendar, Drive). - Fully proficient in Microsoft Office Apps (Word, Excel, PowerPoint, Outlook, OneDrive) and strong computer skills. -Good Communication Skills both written and Verbal. - Schedule appointments and events - Send and respond to emails -Experience in the medical field, patient care, and occupational health. - Data Entry -Virtual screener Looking forward to working with you.Email Technical SupportOffice & Work SpaceHIPAAVirtual AssistanceSchedulingData EntryEmail SupportEnglish to Spanish TranslationSpanish to English TranslationCustomer ServiceAdministrative SupportMedical TranslationEnglishSpanish - $8 hourly
- 4.0/5
- (4 jobs)
Hi, I have worked in Customer Service for over 4 years on a contractual basis. I like getting the job done by any means necessary. This means that I am also an easy learner and things come naturally. I am hardworking and I deliver top notch service. I am equally very flexible. I am skilled in communicating with customers over phone and email. I am a Multilingual in French, Spanish, English and Haitian Creole . I have experience with Live Chat Support, Zendesk and I am eager to learn to use any new I have found that I work best under pressure. I have worked with Zendesk, ring central, five 9, cisco, Mojo any connect and a couple other platforms. I am available to work different queues at the same time such as sales, billing, retention, recovery or education and I am available to take calls in English, French and Spanish. I have a large experience working with health, phone, cable customers and also Data Entry. Tech support for electronics devices, computer and cable companies over the phone. Finally, I am very open-minded and I am currently looking for a long-term client.Email Technical SupportProduct KnowledgeCustomer ServiceCustomer SatisfactionOrder TrackingCastilian SpanishOnline Chat SupportEmail SupportZendesk - $5 hourly
- 3.4/5
- (6 jobs)
I am a native French speaker, enthusiastic and hardworking with over 4 years of experience in customer service and technical support. I am an active communicator and a very hard worker. Over the past few years, I have had the opportunity to gain a lot of experience and maturity in this domain. Discipline, rigor and honesty are the main elements of my character. I had the chance to participate in the expansion of several companies in the Ecommerce. Working in the domain of customer service is one of my best experiences in life, because it taught me to know and understand better the choice of people and it explains why we are all different. Customer satisfaction is my number one goal and I am willing to do whatever it takes to provide a higher quality service than normal.Email Technical SupportSearch Engine OptimizationHaitian Creole to English TranslationSlackTranslationEmail SupportOnline Chat SupportHaitian CreoleFrenchCustomer ServiceCustomer SupportGoogle SheetsEmail Communication - $10 hourly
- 4.8/5
- (1 job)
🌟Welcome to my page, 🌟 ❤️🔥 If you are looking for a passionate and an Exceptional Customer Representative, here I am to help you with your customer needs, short and long term, as a talented communicator and listener, gifted in conflict handling, and a keen sense of organization that enables effective delivery of exceptional services. 📊 I am able to maintain the highest level of integrity; dedicated to providing reliable and friendly service without ever compromising the reputation or skills of the organization. 🛸 As a Customer Service professional, I will go the extra mile to provide you with an exceptional level of service whether it is through e-mails, chats or support. 🧑🏾💻 Furthermore, I have more than 5 years working in the field. These experiences gave me different skills and the ability to work with many types of people. I believe I can fit easily into your team. I am a French and Creole native speaker, and excellent level in English and Spanish. -✅ High level of computer literacy (Excel, Word, Email, Internet, PowerPoint, and several corporate programs) -✅ Extensive knowledge and experience in data entry -✅ Willing to learn new skills, gain experience and increase knowledge -✅ High level of customer service and ability to resolve customer queries & concerns -✅ Excellent verbal communication skills -✅ Face to face, over the phone via email -✅ Fast learner of any given task. You're welcome to reach out to me anytime to arrange our initial meeting! 🤝🏻🤝🏻🤝🏻🤝🏻🤝🏻 Skills and attributes, look forward to hearing from you! Regards, Amors MichelEmail Technical SupportCustomer SatisfactionCustomer EngagementTechnical SupportVirtual AssistanceCustomer CareQuality AssuranceOutbound CallShopify DropshippingCustomer ServiceEmail CommunicationInbound InquiryEmail Support - $12 hourly
- 5.0/5
- (9 jobs)
I am an experienced customer service representative with more than 4 years experience in technical support, customer service and sales via phone, chat, and email. I can speak 4 languages: English, Spanish, French and Haitian Creole. I have worked as a customer service representative in different call centers and I am familiar with working at home too. I am a responsible person and as a professional, the most important to me is to do my job well. The customer satisfaction is my number one goal. Following the company's policies, I am ready to provide the best quality service. I have experience with Live Chat Support, Salesforce, RT, Freeside and I am eager to learn to use any new tools that get the job done well. I have such a great experience during my period of time working as remote agent: - Customer care - Technical Support - QA Analisist - Email and ticket handling - Live chat - inbound/outbound service I look forward to working with you in providing excellent customer service and anything else you may need help with!Email Technical SupportEmail CommunicationTelemarketingOrder FulfillmentTechnical SupportShopifyOutbound SalesCustomer SupportProduct KnowledgeOrder TrackingOrder ProcessingEmail SupportFreshdeskZendesk - $12 hourly
- 4.8/5
- (4 jobs)
Familiar with CRM tools like Zendesk, Slack, Ringcentral, Pipedrive. Able to solve all major problems quickly and efficiently, and create high-quality professional relationships with callers. English, Spanish and French.Email Technical SupportHaitian CreoleSlackRingCentral GlipEnglish TutoringTranslationCustomer ServiceData EntryCustomer SatisfactionConsumer GoodsFrenchEnglishSpanishEmail SupportZendeskPhone Support - $8 hourly
- 5.0/5
- (1 job)
I am a professional in the engineering area; I have experience using computer programs such as Google Sheets, Word, Excel, PowerPoint, writing emails, online search, data entry. I hoped to satisfy the requirements they requested of me in the agreed time and the expected quality. I speak and read Spanish and English. Thanks for the Job.Email Technical SupportOrder TrackingEmail SupportColombian Spanish DialectProduct KnowledgeGoogle SheetsSpanish to English TranslationEmail CommunicationData EntryMicrosoft WordMicrosoft ExcelTyping - $15 hourly
- 5.0/5
- (1 job)
🌟 Expert Virtual Administrative Assistant 🌟 Welcome! As an accomplished lawyer turned versatile virtual administrative assistant with 3 years of experience, I bring a unique blend of skills to bolster your operations. Here's why I'm the right choice: 💻 Admin support: - Manage emails, schedules, and appointments - Craft meeting agendas, reports, proposals, and invoices - Customer service: calls, appointments, support, email - Collecting emails and contact information - LinkedIn Research - Internet Research - File Conversion (PDF to Excel/Word) - Data entry - Google Suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/ CVS files, Outlook, etc.) - Project organization (Toggl, Asana, ClickUp, Trello, Notion) - CMS for websites (WordPress, WebFlow, Shopify, Wix) ✅ Operations and Project Management - Process Docs Creation - Team Management - Project Management - Operations Management 🛍️ eCommerce support (Shopify): - Upload products and their detailed variations. - Create and manage product collections using tags, and blog categories. - Upload blog posts following SEO guidelines with alt text images and CTAs. 📲 Community Management Support - Create basic graphics designs (Canva) - Write engaging social media captions - Upload content on social media - Community ManagementEmail Technical SupportGoogle SheetsGoogle DocsEmail SupportEcommerce SupportShopifyCanvaSocial Media ManagementData EntryDraft CorrespondenceCalendar ManagementProject ManagementAdministrative SupportEmail ManagementEnglishEmail Communication - $10 hourly
- 5.0/5
- (2 jobs)
My name is Vanessa Reichenberger, a dedicated and professional Virtual Assistant with over 3 years of experience providing high quality administrative support and customer service. I am adept at handling varied tasks, from managing emails and calendars to preparing reports and organizing events. My goal is to help entrepreneurs and businesses streamline their operations and free up their time to focus on what really matters. Key Skills: Administrative Management: file organization, correspondence handling, calendar and diary management, event planning. Customer Service: Email, chat and phone support, problem resolution, customer relationship management. Technology Skills: Microsoft Office Suite, Google Workspace, Trello, Asana, Slack, Zoom. Other Skills: Writing and editing, internet research, social media management, transcription. Mi nombre es Vanessa Reichenberger, una Asistente Virtual dedicada y profesional con más de 3 años de experiencia proporcionando soporte administrativo y atención al cliente de alta calidad. Soy experta en manejar tareas variadas, desde la gestión de correos electrónicos y calendarios hasta la preparación de informes y la organización de eventos. Mi objetivo es ayudar a los empresarios y empresas a optimizar sus operaciones y liberar su tiempo para centrarse en lo que realmente importa. Habilidades Clave: Gestión Administrativa: Organización de archivos, manejo de correspondencia, gestión de calendarios y agendas, planificación de eventos. Atención al Cliente: Soporte por correo electrónico, chat y teléfono, resolución de problemas, gestión de relaciones con clientes. Habilidades Tecnológicas: Microsoft Office Suite, Google Workspace, Trello, Asana, Slack, Zoom. Otras Habilidades: Redacción y edición, investigación en internet, manejo de redes sociales, transcripción. Contacto: Correo Electrónico: Vanessa.marte0216@gmail.com LinkedIn: Vanessa ReichenbergerEmail Technical SupportCustomer ServiceSales DevelopmentCustomer SupportReceptionist SkillsSalesProofreadingPhone SupportSpanishEmail SupportOnline Chat Support - $10 hourly
- 0.0/5
- (1 job)
My core strengths lie in proactivity, leadership, and a strong sense of responsibility. I am driven by a desire to apply my existing knowledge while continuously enriching my personal and professional strategies. With a natural inclination towards organization and a high level of motivation, I possess the adaptability to thrive in diverse circumstances. I am committed to consistently delivering my best and upholding my values, promoting integrity, diligence, and excellence in all endeavors.Email Technical SupportCustomer SupportSalesforce CRMCommunity ManagementSalesEmail CommunicationEnglish TutoringCustomer ServiceVirtual AssistanceNutritionMicrosoft OfficeOnline Chat SupportEmail Support - $8 hourly
- 5.0/5
- (1 job)
Working in the Costumer Service environment, I have been able to develop extensive knowledge and skills in different operational areas that can help your business grow and improve the relationship with your clients. I'm someone who learns really quickly and adapt myself to your needs, delivering a high quality, efficient and accurate service. I can fulfill a wide range of needs providing complete packages, such as: -Provide Support through Inbound & outbound calls, Emails and chats. -Website support and answering inquiries. -Sales & Billing assistances (Refunds, reshipments, payments and more). -Tech Support and Troubleshooting on different devices (Such as Phones, Computers, Tv's and more). -Appointments and reservations managements. -Great knowledge of tools (such as Salesforce, OMS, Talkdesk, Avaya one-x agent, Microsoft Excel, Microsoft Teams, and many more). I'm available for the short & long term, and I'll be more than happy to work one on one with you and your business.Email Technical SupportLead Generation StrategyEcommerceDigital MarketingMarketing AnalyticsLead GenerationSalesforceCustomer ServiceRetail Sales ManagementMicrosoft ExcelOutbound SalesSales ManagementPhone SupportOnline Chat SupportReal EstateEmail Support - $9 hourly
- 5.0/5
- (1 job)
With over 4 of experience in customer service, I specialize in providing bilingual (Spanish-English) support that enhances customer satisfaction and builds strong client relationships. Key Strengths: Bilingual Expertise (Spanish-English): Fluent in both languages, providing clear communication to customers worldwide. Problem-Solving Skills: Adept at resolving issues quickly, whether related to product inquiries, technical issues, or billing concerns. Fast and Efficient Response: Skilled in handling live chat and email support, ensuring fast and helpful responses to customer inquiries. Empathy and Patience: I understand the importance of treating every customer with respect and providing thoughtful, tailored solutions. Detail-Oriented: I ensure that every interaction is logged and properly documented for future reference. Tools: Experienced with CRM systems like Zendesk, Freshdesk, LiveChat, and Intercom. Experience: Customer Support Representative at [Company Name] Provided chat and email support to over [X number] customers daily, resolving issues with a [X]% satisfaction rate. Managed multiple chats simultaneously, ensuring swift and accurate responses. Helped improve customer support workflows, reducing response times by [X]%. Bilingual Customer Service Agent at [Company Name] Handled inquiries in both English and Spanish, offering seamless bilingual support. Assisted customers with account setup, product guidance, and issue resolution. Exceeded monthly customer satisfaction targets by [X]%. Why Choose Me? Responsiveness: Available for both short-term and long-term projects, I am committed to being responsive and attentive to your customers’ needs. Customer-Centric Approach: I believe that customer satisfaction is at the heart of every business, and I am dedicated to making sure your clients feel heard and supported. Adaptability: I am quick to learn new tools, systems, and processes to fit the needs of your business. Let's Work Together! I am excited to help you deliver outstanding support and enhance your customer experience. Feel free to reach out, and let’s discuss how I can assist you in achieving your goals! Skills: Chat Support Customer Service Bilingual (Spanish-English) CRM Tools (Zendesk, Freshdesk, Intercom, etc.) Problem Resolution Multitasking Email Support Why Choose Me? Responsiveness: Available for both short-term and long-term projects, I am committed to being responsive and attentive to your customers’ needs. Customer-Centric Approach: I believe that customer satisfaction is at the heart of every business, and I am dedicated to making sure your clients feel heard and supported. Adaptability: I am quick to learn new tools, systems, and processes to fit the needs of your business. * Key Strengths: Bilingual Expertise (Spanish-English): Fluent in both languages. Problem-Solving Skills: Adept at resolving issues quickly, whether related to product inquiries, technical issues, or billing concerns. Fast and Efficient Response: Skilled in handling live chat and email support, ensuring fast and helpful responses to customer inquiries. Empathy and Patience: I understand the importance of treating every customer with respect and providing thoughtful, tailored solutions. Detail-Oriented: I ensure that every interaction is logged and properly documented for future reference. Tools: Experienced with CRM systems like Zendesk, Freshdesk, LiveChat, and Intercom.Email Technical SupportLinkedIn RecruitingTask CoordinationZendeskAvayaGoogle DocsAcademic ProofreadingTeaching EnglishOnline Chat SupportCustomer ServiceGeneral TranscriptionEmail SupportEnglish to Spanish TranslationCopy & PasteData Entry Want to browse more freelancers?
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