Hire the best Email Technical Support Specialists in Santo Domingo, DO

Check out Email Technical Support Specialists in Santo Domingo, DO with the skills you need for your next job.
  • $20 hourly
    Hi! My name is Nora Perez. I'm a self-motivated professional with strong work ethic. I speak English, spanish, french, portuguese and italian very fluently, both written and oral. My grammar is impeccable too. I studied Administration and have a Ph degree in Marketing and I have a lot of experience working with Customer Service, sales, marketing, Immigration Law and translating all kinds of documents from medical reports, instructions manuals, to CVs, letters, articles and many others. I'm also an interpreter, writer, voice over artist, transcriber, editor and proofreader. I offer my skills and experience as a full-time freelancer, helping worldwide clients with great quality and an impeccable attention to detail. I am a perfectionist, always looking for better solutions when it comes to both quality and efficiency.
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    English to Spanish Translation
    Content Writing
    Spanish to English Translation
    Business Operations
    Proofreading
    French to Spanish Translation
    Live Interpretation
    Customer Service
    Hospitality & Tourism
    Italian to Spanish Translation
    Spanish
    Immigration Law
    Email Support
  • $30 hourly
    Are you searching for an exceptional Social Media Manager | Strategist & Content Creator | Inbound Marketing expert with a Proven Track Record of Client Success? Look no further! I am your ultimate virtual assistant, dedicated to helping you skyrocket your business to new heights. 🏆 Let's team up to achieve your business objectives together, effortlessly. With my extensive expertise in marketing, management, content creation, and social media, your success is virtually guaranteed. Why choose me as your PERFECT FIT: 🔔 I seamlessly handle daily business tasks, including email management, worker coordination, and client interactions. 🔔 My in-depth knowledge, exceptional talent, and abundant resources ensure swift and efficient project execution. 🔔 I craft and execute comprehensive plans, campaigns, and strategies, taking the initiative so you don't have to micromanage. 🔔 I possess the ability to grasp every facet of your company, ensuring accurate and precise work every time. Here's what I bring to the table: 📌 Expert email management. 📌 Precise online research. 📌 Stunning presentation creation. 📌 Captivating content production. 📌 Meticulous content calendar management. 📌 Ingenious Social Media strategies. 📌 Flawless data entry. 📌 Proven marketing strategies. 📌 Seamless task management. 📌 Formatting and document management expertise. I wield a comprehensive arsenal of knowledge tools, including: 📌 Mastery of Microsoft Office. 📌 Proficiency in Google tools. 📌 Creativity in Canva. 📌 Prowess in Later.com. 📌 Expertise in Get Timely. 📌 Proficiency with Asana. 📌 Mastery of ClickUp. 📌 Skill in AirTable. 📌 Automation with Zapier. 📌 Harnessing the power of IFTTT. 📌 Innovation in Notion. My experience encompasses prominent social media platforms like: 📌 Instagram. 📌 Twitter. 📌 Facebook. 📌 Tiktok. 📌 LinkedIn. 📌 Pinterest. 📌 Discord. 📌 Youtube. Partner with me, and let's create a thriving digital presence for your business while achieving remarkable results for your clients. Your success is my top priority. 🚀 Ready to elevate your business? Contact me today, and let's embark on this journey to greatness together!
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    Airtable
    IFTTT
    TikTok
    Content Planning
    Social Media Website
    Content Management
    Canva
    Digital Marketing
    Marketing
    Video Editing & Production
    Email Support
    Copywriting
    Customer Support
    Zapier
    Time Management
  • $10 hourly
    Thank you for visiting my profile, I am responsible, disciplined, and a fast learner. I have been playing an important role as a customer support in the call center industry for high-profile companies such as Foot Locker, Altice, Roblox, and Home Exchange and I have also worked on several translation projects through Upwork with 100% satisfaction from my clients. How I can help you: ✅Customer Support - Live chat support - Email Support - Phone support - Social media support ✅Translation Services - Proofreading - ENG/SPN -SPN-ENG emails, messages and ordinary documents translation - ENG/SPN -SPN-ENG translation of agreements, contracts, covenants - ENG/SPN -SPN-ENG Translation of technical handbooks, manuals, instructions, and medical diagnoses. ✅Admin Work - Data Entry - G-suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) - Collecting emails and contact information - Internet Research
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    Shopify
    File Management
    Administrative Support
    Zendesk
    UX & UI
    Figma
    Translation
    Virtual Assistance
    Customer Support
    Email Support
    Online Chat Support
    Customer Service
    Data Entry
    English
    Spanish
  • $10 hourly
    I've been in Customer Service (English and Spanish) for 12 years, I've worked in Customer Resolution, Sales, Real Estate, Property Management, Reservation, Payment, Support agent, Appointment Setters, Quality Service, Virtual Assistant, Manager Assistant, Lead Generation, Call Center, Supervision, Administration and Telemarketing. Those experiences required different ways to complete the positions, such as making and receiving calls (warm and cold, B2B & B2C), typing emails (Gmail, Outlook), responding live chats, texts, data entry, using Microsoft Word, Excel, Power Point, internet browsing, CRMs and different internal program. What can I contribute to your company? I'm available to learn fast any training or system because I put all my effort to be focused to offer the best of myself and love to pay attention to details. Also, if you are willing for a very responsible, respectful, organized, punctual, proactive, optimistic, self-motivated, excellent human relations, leadership management, conflict resolutions, computer skills, sales management, diligent, teamwork, enthusiastic, multitasker, professional and always with a good disposition to work and learn, excellent time management, enjoy working hard and under pressure as a challenge. I consider I have the qualification to join your team. Thank you for your time spent reading my profile, feel free to contact me, I'm available, It's my pleasure. Best Regards, Lic. Rosy Perez
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    CRM Software
    Administrative Support
    Project Management
    Email Support
    Executive Support
    Lead Generation
    Telemarketing
    Sales
    Customer Support
    Real Estate
    Appointment Scheduling
    Time Management
    Data Entry
    Google Docs
    Microsoft Office
  • $12 hourly
    Do you have a busy agenda? So many task and need help in your daily basis?. You are in the right place. I am an appasionate Virtual assistant, who loves to help busy professionals and enterpreteneurs to better run their lives and business. Engaged, patien and always ready to learn, I help my clientes to meet their goals with eficiency and so much love. Here find some of my areas of expertise: ✅Virtual Assistant -Agenda Management -Meetings creation and follow up. -Email Management -Online Shopping. -Handle scheduling and delegate daily task -Event Planners: Book Appointments, Flights, Hotels and Car rentals. -Prepare Meeting Materials -Preparing Slideshows (Canva) -Serve as a point of contact for other team members -Data Entry ✅Customer Service -Customer Support (Email, chat, phone) -Order fulfillment -Social Media moderation, messages, and comments. -Admin task ✅Platforms that I am knowledgeable in: -Shopify, Etsy, Oberlo, Wix. -Zendesk, Reamaze, Gorgias. -Asana, Trello, Airtable. -Canva (Basic) -WordPress (Basic) -Microsoft Office -Google Calendar Lets work together♥
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    Trello
    Notion
    Project Management
    Travel Planning
    Executive Support
    Administrative Support
    Personal Administration
    Virtual Assistance
    Meeting Agendas
    Google Calendar
    Dropshipping
    Customer Service
    Email Support
    Online Chat Support
    Zendesk
  • $7 hourly
    I am a social communication professional, with experience in customer service, recruitment process, management of company special programs, I can help you in assistance with different tasks that you required. -I am experienced with back office work, such as emails and docummentation, I a also experienced with customer service such as inbound and outbound calls, chat and tickets, dealing with people, giving ideas, making interactions, creative process and activities.
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    Customer Satisfaction
    BPO Call Center
    Gorgias
    Phone Communication
    Ticketing System
    Administrative Support
    Virtual Assistance
    Email Communication
    Forum Moderation
    Social Customer Service
    Customer Service
    Spanish
    Email Support
    Zendesk
    Online Chat Support
  • $12 hourly
    Self-motivated, well-organized individual with exceptional problem-solving skills, and powerful abilities, able to identify conditions and take quick independent action based on the situation at hand. Languages: Bilingual Fluent in both (Spanish, and English)
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    Product Knowledge
    Scheduling
    Answered Ticket
    Email Communication
    Microsoft Office
    Slack
    Customer Relationship Management
    Data Entry
    Quality Assurance
    Zoho CRM
    Zendesk
    Phone Support
    Email Support
  • $15 hourly
    I am a full-time freelancer, and I am ready to be at your service. As a Customer Service Specialist, I have more than eight years of experience. I am highly skilled in building a customer service relationship that responds efficiently to phone, chat, email, and non-technical service requests from customers. Customer Service and helping people is my passion, and I strongly believe in thoroughly understanding a customer's needs to obtain great customer satisfaction.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Ecommerce
    Interpersonal Skills
    Customer Support
    Quality Assurance
    Business Management
    Management Skills
    HR & Business Services
    Email Support
    Social Media Management
    Online Chat Support
  • $20 hourly
    I have extensive experience in the Customer Service field. Background assisting customers in live chats, phone and email. I've worked for small companies and never scared to wear different hats when the opportunity presents itself.
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    Customer Support
    Quality Assurance
    Helpdesk
    Customer Service
    Zendesk
    Email Support
    Online Chat Support
  • $10 hourly
    ⚡Welcome to the world of top-notch Specialist! ⚡ I have accumulated 10+ years of BPO and Call Center experience, primarily focused on delivering exceptional customer service. This encompasses a wide range of responsibilities, including: . 📌 Responding to customer emails and tickets using platforms like Zendesk or Gmail. 📌 Managing and moderating interactions on diverse social media accounts. 📌 Facilitating refunds and handling returns. 📌 Engaging directly with suppliers to address shipment inquiries or necessary follow-ups. My professional journey equips me to handle a variety of responsibilities: 📌 Addressing and managing emails and chats. 📌 Skillfully addressing complaints and concerns. 📌 Overseeing multiple social media accounts. 📌Conducting research and performing data entry. 📌 Proficient multitasking capabilities. 📌 Fluent English proficiency. 📌 Crafting engaging blog articles. 📌 I take pride in the fact that I am an invaluable asset to my clients, some of whom have partnered with me for extended periods, spanning not just months but years. Moreover, many of these clients are repeat customers who consistently choose me for their freelance needs without exploring other avenues. These lasting relationships reflect the high-quality and consistent service I provide, underscored by my unwavering commitment to delivering exceptional results. Best regards, Salvador
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Virtual Assistance
    Zendesk
    Complaint Management
    Payment Processing
    Order Tracking
    Customer Feedback Documentation
    Email Support
    Product Onboarding
    Inbound Inquiry
    Ecommerce Support
    BPO Call Center
    Call Center Management
    Online Chat Support
    Order Processing
    Data Entry
  • $8 hourly
    I am a professional customer service representative with over five years of experience in the call center industry. I have worked for US companies such as Altice (Suddenlink), Western Dental, Echo Payment, and Amazing Home Care.
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    HR & Recruiting Software
    Staff Recruitment & Management
    Ticketing System
    Phone Communication
    Data Entry
    Customer Satisfaction
    Virtual Assistance
    BPO Call Center
    Communication Etiquette
    Product Knowledge
    Spanish
    Online Chat Support
    English
    Phone Support
    Email Support
  • $5 hourly
    Health Science professional with a passion for languages and for helping people break the cultural barriers associated with language communication by offering healthcare services in multiple languages. I can help your company achieve its goals by providing a professional, relevant, and timely service. My knowledge spans human physiology and anatomy, human diseases, epidemiology, community health, and more. I can work in medical billing, telemedicine, providing advice on how to protect patient information, etc. If you decide to work with me, you'll see how easily we can build a strong, lasting work relationship based on mutual collaboration and understanding.
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    Healthcare Management
    Healthcare Software
    Virtual Assistance
    Arabic
    Writing
    Article Writing
    Email Support
    Online Writing
    Online Chat Support
    Health Science
    Healthcare IT
    French
    Medical Transcription
    Spanish
    English
  • $20 hourly
    Let me take your customer satisfaction through the roof! I’m an enthusiastic, conscientious, hard worker with an eye for detail and a passion for language. Punctuality, as well as reliability are some of my strengths. I strive to accomplish goal-oriented results. I have considerable experience in the client success field and have worked in it for the past nine years with remarkable success. Furthermore, I have experience with software QA, bug reporting, and end-to-end testing. I am also familiar with Javascript. I also have extensive experience working with the tracking of traffic sources, troubleshooting source misattribution and scaling ads based on tracked data. The main attribution platform I use is Hyros and all that entails properly tracking data through it. My communication skills are somewhat my best ability. I possess a unique talent for translating highly complex technical information into concepts that others can readily grasp. These skills have enabled me to reduce our response time to trouble tickets, vastly improving our client satisfaction ratios. I am proficient with tools such as Slack, Jira, Zapier, Trello, Infusionsoft, and other communication and ticketing systems like Intercom, Zendesk, and others. *I’m looking for a long-term opportunity in a place I can grow professionally, always giving the extra mile and being extra thorough with the quality of the work I deliver. I aim to provide the best solution to my clients at a reasonable cost. Thanks again for checking out my profile, and I hope to hear from you soon!
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Bug Reports
    System Configuration
    Customer Service
    Ticketing System
    Technical Support
    Product Knowledge
    Communication Etiquette
    Troubleshooting
    Intercom
    Presentations
    Online Chat Support
    Email Support
  • $7 hourly
    I have a lot of experience working with IT companies. I have skills in web security, database, servers, technical support. I can handle a large number of computer programs that could be of use to you if you need them. For example, I effectively manage the following: Office Zendesk Intercom Slack Intuit softwares Virtual box Open VPN Private tunnel IP stations FreePBX Issabel EM equipment Focus MS Teams Zoom Anydesk TeamViewer Minitool partition wizard Apart from that I manage Windows and MacOS operating systems. I also have experience in the cloud, Network Attached Storage (NAS) especially the paired with Synology devices. Part of my job involves virtual communication so I effectively use anydesk and teamviewer basically every day. I'm a peoples person and i love help other fix their issues. I'm fluent in spanish and english. Also i participe in a voluntary work helping people to get a better way of life.
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    Project Management
    Employment Law
    Latin American Spanish Accent
    Customer Support
    Multitasking
    VoIP Software
    Helpdesk
    VoIP Administration
    Microsoft Windows
    Online Chat Support
    Business with 10-99 Employees
    macOS
    Phone Support
    Troubleshooting
    Email Support
  • $10 hourly
    ✅Thank you for visiting my Upwork profile!✅ I am an independent Customer Service Specialist, with strong work ethics, Over 5 years⭐⭐⭐⭐⭐ of experience in the Call Center Industry. During that time I developed impeccable manners and the ability to potentially deal with any Customer. 📚Multilingual Expertise: Proficient in both English and Spanish, offering seamless communication for a diverse clientele. Some of the Duties in my previous jobs included: 📧 Email Handling (EN/SPA), ⌨️ Chat Support (EN/SPA), 💻 Tech support (EN) 🎧 QA (Call Quality Insurance) (EN/SPA) 📞 Cold Calling (EN/SPA) 📆 Appointment Setter (EN/SPA) ⏳ Retention Agent (EN/SPA) 💸 Billing and Sales (EN/SPA) 💰Collection Agent (EN/SPA) I cover all Computer skills requirements (Word, Excel, PowerPoint) and also most of the systems (Zendesk, Salesforce, HelpScout, and any other CRM). My journey in the industry, has not only equipped me with technical expertise but has also molded me into a professional who values adaptability, respects deadlines, and is dedicated to delivering exceptional service. With a proven track record, I am excited to bring my skills and proficiency, to new challenges and contribute positively to any team or organization, if you choose me, you can be assured that my customer service skills would help your company boost customer satisfaction, and I will complete all the tasks successfully. Let's work together to achieve exceptional results!🌐🤝
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Shopify
    Journey Mapping
    Communications
    Salesforce CRM
    Microsoft Excel
    Customer Retention
    Debt Collection
    Data Entry
    Customer Service
    Customer Support
    Order Fulfillment
    Zendesk
    Help Scout
    Email Support
    Order Tracking
  • $10 hourly
    Are you seeking an expert Customer Support Specialist? You are looking at the right profile! I am an experienced customer service specialist who has been supporting numerous BPO companies. I learned valuable professional skills such as customer satisfaction and process simplifications by identifying the root of cause and providing a quick and efficient resolution to the customer's situation. Engaging, patient, and highly motivated customer service professional with four years of experience in the business industry. I’m an enthusiastic, conscientious, hard worker with an eye for detail and a passion for language. Punctuality, as well as reliability, are my strengths. I strive to accomplish goal-oriented results. Customer Support for BPO Companies - Email (Zendesk) - Chat (LiveEngage) - Social Media Management & Moderation Admin Work - Data Entry - Collecting emails and contact information - G-suite (Google Docs, Google Sheet) - File Conversion (PDF to Excel/Word) - Microsoft Office (Word, Excel/ CSV files, Outlook) - Internet Research My work-from-home office is fully equipped with everything that I need to work from here. I am equipped with both a webcam and a USB headset. I have full video/audio teleconferencing capability, and I have used Slack, Skype, TeamViewer, Dropbox, WebEx, GoToMeeting, Google Hangouts, Google Calendar, Google Docs, and Google Drive.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Customer Support Plugin
    Data Entry
    BPO Call Center
    Technical Support
    Email Communication
    Customer Service
    Interpersonal Skills
    Product Knowledge
    Phone Communication
    Order Tracking
    Email Support
    English
    Zendesk
  • $10 hourly
    I'm Adrian Vanderlinder, and my journey is a testament to versatility and continuous growth. My academic foundation lies in Tourism and Business Administration, setting the stage for a career marked by diverse experiences and unwavering dedication. I'm driven by a relentless pursuit of professional growth, continuously seeking new challenges and opportunities to expand my horizons. My adaptable skill set and results-oriented mindset position me to excel in any industry or role I embrace. As a Sales Manager's Assistant in the real estate sector, I thrived in a competitive landscape, consistently delivering outstanding results. Building trust and rapport with clients is second nature to me, and I pride myself on my ability to navigate the intricate nuances of the real estate market. In another pivotal role, I served as a Business Group President's Assistant, where I played a crucial part in supporting strategic initiatives. This experience sharpened my organizational and leadership skills, further fueling my passion for making a difference. My journey also includes a role as a Customer Service Representative for a leading American bank. In this capacity, I honed my commitment to delivering exceptional service and creating positive customer experiences. I'm a dynamic professional poised to make a significant impact across diverse industries, embodying the spirit of versatility and excellence.
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    Team Building
    Management Skills
    Sales
    Email Support
    Order Fulfillment
    Email Communication
    Customer Support
  • $5 hourly
    𝐇𝐞𝐥𝐥𝐨 𝐭𝐡𝐞𝐫𝐞❗, 𝐭𝐡𝐚𝐧𝐤 𝐲𝐨𝐮 𝐟𝐨𝐫 𝐯𝐢𝐬𝐢𝐭𝐢𝐧𝐠 𝐦𝐲 𝐩𝐫𝐨𝐟𝐢𝐥𝐞. Here are some of my best qualities: 🔵Data entry 🔵Email Handling 🔵Web Research 🔵Scan PDF to Excel 🔵Audio/Video/Podcast translation into text. 🔵Administrative Assistant ✔Capable of typing at a rate of 80 words per minute with a high level of accuracy. ✔Microsoft Office ✔Google Sheets ✔Excel Spreadsheets ✔The ability to spot errors ✔PowerPoint slides ✔Google Drive ✔Notion management ✔Ability to translate, especially English-Spanish and Spanish-English 🔴Availability 24/7 ▶𝗜 𝗵𝗮𝘃𝗲 𝘁𝗵𝗲 𝘀𝗸𝗶𝗹𝗹𝘀 𝗮𝗻𝗱 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗻𝗲𝗰𝗲𝘀𝘀𝗮𝗿𝘆 𝘁𝗼 𝗯𝗲 𝗮 𝘃𝗮𝗹𝘂𝗮𝗯𝗹𝗲 𝗮𝘀𝘀𝗲𝘁 𝘁𝗼 𝘆𝗼𝘂𝗿 𝗰𝗼𝗺𝗽𝗮𝗻𝘆 𝗼𝗿 𝗻𝗲𝗲𝗱𝘀. My combination of technical expertise and strong work ethic make me an ideal candidate for any role. I'm confident that I can bring value to your organization and help you achieve your goals. ▶𝗜❜𝗺 𝗿𝗲𝗮𝗱𝘆 𝘁𝗼 𝗯𝗿𝗶𝗻𝗴 𝗺𝘆 𝗸𝗲𝗲𝗻 𝗲𝘆𝗲 𝗳𝗼𝗿 𝗱𝗲𝘁𝗮𝗶𝗹 𝗮𝗻𝗱 𝘀𝘁𝗿𝗼𝗻𝗴 𝘄𝗼𝗿𝗸 𝗲𝘁𝗵𝗶𝗰 𝘁𝗼 𝗮 𝗻𝗲𝘄 𝗿𝗼𝗹𝗲, 𝘄𝗵𝗲𝗿𝗲 𝗜 𝗰𝗮𝗻 𝘂𝘀𝗲 𝗺𝘆 𝘀𝗸𝗶𝗹𝗹𝘀 𝘁𝗼 𝗵𝗲𝗹𝗽 𝘁𝗵𝗲 𝗰𝗼𝗺𝗽𝗮𝗻𝘆 𝗶𝗺𝗽𝗿𝗼𝘃𝗲 𝘁𝗵𝗲𝗶𝗿 𝗱𝗮𝘁𝗮 𝗾𝘂𝗮𝗹𝗶𝘁𝘆 𝗮𝗻𝗱 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻-𝗺𝗮𝗸𝗶𝗻𝗴 𝗽𝗿𝗼𝗰𝗲𝘀𝘀. I'm excited to make a positive impact and contribute to your company's success. ▶𝗜 𝗮𝗹𝘀𝗼 𝗰𝗼𝗻𝘀𝗶𝗱𝗲𝗿 𝘁𝗵𝗮𝘁 𝗺𝘆 𝗺𝗮𝗶𝗻 𝗾𝘂𝗮𝗹𝗶𝘁𝗶𝗲𝘀 𝗮𝗿𝗲 𝗺𝘆 𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝘁𝗼 𝗹𝗶𝘀𝘁𝗲𝗻 𝗮𝗻𝗱 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱 𝘁𝗵𝗲 𝗰𝗹𝗶𝗲𝗻𝘁❜𝘀 𝗻𝗲𝗲𝗱𝘀, my willingness to help and my empathy with the client. Therefore, I work with the intention of providing an effective solution to your needs, always with good treatment. I'll make sure you won't regret hiring me.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Document Translation
    Data Analysis
    Microsoft Word
    Microsoft Excel
    Communication Etiquette
    Email Communication
    Data Entry
    Interpersonal Skills
    Customer Support
    Email Support
  • $10 hourly
    Thank you for visiting my profile, I've been an experienced customer service representative,Back office, SME ( Subject matter expert),Team Leader at Concentrix, Interviewer for an immigration law firm I am organized, responsible and a fast learner. These are the services I can help your business with: ✅Personal assistant ✅ Virtual assistant ✅ Customer support through email, live chat, and phone. ✅ Order fulfillment. ✅ Processing returns/Exchanges/Refunds. ✅ Data entry. ✅ Proficiency Microsoft Office (Word, Excel, Outlook) ✅ Wordpress management ✅ Community manager ✅ Editing videos and post creation(Canva) ✅ Photoshop ✅ Copywriting ✅ Email marketing (using Sending blue *Brevo) ✅ Facebook ads ✅ Instagram ads ✅ Google Ads ✅ Chat GPT prompts specialist
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    Spanish
    HubSpot
    Sendinblue
    WordPress Website
    Community Management
    Content Moderation
    ChatGPT
    Online Chat Support
    Virtual Assistance
    Email Support
    Customer Experience
    Order Fulfillment
    Customer Support
    Email Communication
  • $30 hourly
    Greetings, I am Miguel Santana, focusing on exports, lead generation, B2B meetings, and trade expertise. My operations are centered in the Dominican Republic and Atlanta. Managing my own enterprise, I extend a cordial invitation to explore legalaffairsdr.com, where you can peruse the array of services I provide. Furthermore, I maintain subscriptions to platforms like Panjiva and ZoomInfo platforms!
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Sourcing
    Email Support
    B2B Lead Generation
    Economics
    Interpersonal Skills
    Business Research
    Customer Support
    Business Intelligence
    Translation
    Product Knowledge
    Lead Generation
  • $20 hourly
    Are you looking for a virtual assistant and customer service representative? You are in the right profile! A self-motivated and well-organized professional equipped with 5+ years of experience driving organizational efficiency and maximizing productivity in various administrative support and customer service roles for both large companies and small businesses. I worked as an administrative assistant for two years in Immigration and for various e-commerce stores. moreover, I played a notable role in the call center industry, as customer support through chat, email, phone, and tickets for high-profile US companies, including Altice Mobile, H2O, Boost Mobile, DoorDash, Invest Diva, and Maza. From managing inventories and generating reports to coordinating projects and providing outstanding customer service, I excel at prioritizing tasks, collaborating with peers and management teams, and enforcing effective communication and organizational procedures How I Can Benefit Your Business: ✅ Customer Support 📧💬📞 Providing responsive customer support through email, live chat, and phone 📦 Efficiently handling order fulfillment processes 🌐 Managing social media interactions and maintaining a positive online presence 🔄 Expertly managing returns, exchanges, and refunds for seamless customer experiences 🖥️ Assisting in live webinars to enhance audience engagement ✅ Administrative Support: 📊 Ensuring accurate and organized data entry 📝 Proficiently using G-suite tools like Google Docs and Google Sheets 📎 Utilizing Microsoft Office applications for various tasks, including Word, Excel/CSV files, and Outlook 📬 Skillfully collecting and organizing email addresses and contact information 🔍 Conducting thorough internet research to gather valuable insights 🔎 Bringing in top talent through effective recruiting efforts 📄 Crafting compelling resumes that showcase candidates' strengths 🗂️ Managing projects to successful completion 📖 Formatting ebooks and courses for a polished look 🗓️ Keeping calendars well-maintained and schedules on track 📅 Arranging appointments with precision ✈️ Streamlining travel arrangements for hassle-free trips
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Legal Case Management Software
    Draft Documentation
    Case Management
    Resume Writing
    Cover Letter Writing
    Form Completion
    Forum Moderation
    Recruiting
    Zendesk
    Email Support
    Staff Recruitment & Management
    Customer Service
    Gorgias
    Virtual Assistance
    Data Entry
  • $7 hourly
    Hello there👋🏻 I'm Angelica Ramos, a dedicated bilingual En & Spanish and B2 French freelancer specializing in data entry, virtual assistance, and document processing. With over 4 years of experience, I've worked as a legal document processing team leader, virtual assistant and customer specialist handling tickets and emails. My approach is driven by a commitment to excellence. I ensure that every project I undertake is completed to the highest standards, and I won't consider it finished until my client is completely satisfied. Here are some of my best practices and qualities: ✅ Detail-Oriented ✅ Time Management ✅ Rapid Learning Skills ✅ Team Player ✅ Goal-Oriented ✅ Proactive ✅ Highly Organized ✅ Reliable These qualities have allowed me to excel in my roles and deliver exceptional results consistently. I look forward to the opportunity to bring my expertise to your projects and help you achieve your goals.✨
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Administrative Support
    Receptionist Skills
    Case Management
    Customer Satisfaction
    Draft Correspondence
    Customer Service
    Document Review
    Immigration Law
    Salesforce
    Legal Assistance
    Data Entry
    Spanish
    Legal
    Zendesk
    Email Support
  • $15 hourly
    Hello my name is Samantha, TOP RATED PLUS♦♦♦♦ Virtual Assistant and Translator! I am an experienced Immigration Virtual assistant, who has been supporting US and Canadian based Immigration law firms with Document assembling, Official document translation, and Customer support. Fast learner, engaging, patient, detail-oriented and open to feedback. ***Adobe Acrobat ***Microsoft office ***Mycase ***Dropbox ***Googledrive ***GoogleSuite ***Asana ***Monday.com
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    Zendesk
    English
    Legal Translation
    Proofreading
    Spanish to English Translation
    Official Documents Translation
    Online Chat Support
    Email Support
    Translation
    Adobe Acrobat
    Data Entry
    Microsoft Office
    Legal Assistance
    Communications
    File Management
  • $12 hourly
    I am a highly skilled and experienced professional with 4 years of experience in customer service support and 2 years in health virtual assistance. I have a proven track record of providing exceptional support to clients, patients, and colleagues. My expertise in handling various platforms like IMS, CMR, Gateway, and Citrix has allowed me to streamline processes, increase efficiency and provide a seamless customer experience. Skills: •Virtual Assistance: Expertise in providing virtual assistance to clients and patients. Patient Coordination: Proficient in coordinating patient care and ensuring their needs are met. •Customer Service: Skilled in providing excellent customer service and support to clients. Tech Support: Experience in providing technical support to clients and resolving their issues. •Patient Care: Knowledgeable in providing care and support to patients in a health care setting. •Multitasking: Proven ability to handle multiple tasks simultaneously, while maintaining a high level of accuracy and efficiency. •Problem-Solving: Skilled in identifying and resolving problems quickly and effectively. •Communication: Strong communication skills, with the ability to communicate effectively with clients, patients, and colleagues. •Excel: Proficient in using Excel to manage data and analyze information. I am confident that my skills, experience, and dedication make me a strong candidate for any role that requires virtual assistance, customer service, tech support, or patient care. I am excited to bring my skills and experience to your team and contribute to your success.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Microsoft Office
    Scheduling
    File Management
    BPO Call Center
    Bookkeeping
    Microsoft Excel
    Customer Service
    Virtual Assistance
    Customer Development
    Data Entry
    Customer Support
    Healthcare Management
    Email Support
    Zendesk
  • $10 hourly
    Do you want to bring exceptional customer service and personalized support to your business? As a detail-oriented, dynamic, and reliable professional with a passion for helping people, I have over 12 years of experience in the customer service industry and 4 years of experience in management and leadership. I understand that customers judge a business based on the service they receive, rather than just the quality of products and services. That's why I strive to make every customer feel important and valued by providing valuable advice, keeping them updated on progress, responding quickly to calls and emails, and being creative in finding ways to help them. I believe that building a personal relationship with customers is key to creating a successful and lasting business, and I am committed to finding alternative solutions and showing generosity to ensure that my clients are satisfied. In addition to my customer service expertise, I also have experience with eCommerce platforms such as Shopify. I am confident in my ability to bring value to any business and am excited to explore opportunities. I offer a range of services to help businesses improve their customer service and streamline their operations, including: ✅ Customer service 📧 Email support 💬 Live chat support 📞 Phone communication 📱 Social media moderation 🖥️ Tier 1 Technical Support 🌐 Ecommerce (Shopify, AliExpress, DSers) 📦 Order fulfillment ✅ CRMs: 💎 Zendesk 🔥 Salesforce ⚡️ Kustomer 🎯 Asana 🚀 HubSpot ✅ Administration work 📊 Data entry 📝 G-Suite (Google Docs, Google Sheets, etc.) 🗂️ Microsoft Office (Word, Excel/CSV files, Outlook, etc.) 🗓️ Calendars (Google Calendar, Doodle, Worldtimebuddy, Zcal, Notion) 📬 Email management 📢 Communication (Google Meet, Zoom, Slack, Jitsi, Skype, RingCentral, and more) 🔍 Advanced Web Research With my strong attention to detail, proactive problem-solving skills, and ability to adapt to changing needs, I am confident that I can bring value to any business. Whether you need support with customer service, administrative tasks, or translation services, I am here to help.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Ecommerce
    Quality Assurance
    Technical Support
    Shopify
    Zendesk
    Email Support
    Phone Support
    Communication Etiquette
    Online Chat Support
    Customer Satisfaction
    Customer Service
    Data Entry
    Email Communication
    English
    Spanish
  • $5 hourly
    Hi there! During my 4-year stint in the hotel industry, I've worn various hats in some fantastic tourist resorts. From ensuring top-notch guest service to managing the concierge desk and supervising the front desk operations, I've covered a lot of ground in delivering exceptional hospitality experiences. 🏨 But that's not all! I've also spent a solid 3 years navigating the fast-paced world of call centers. As a customer service representative, I honed my skills in effective communication and problem-solving over the phone. ☎️ Now, I'm thrilled at the prospect of merging these experiences and skills to contribute effectively to your team's success. Ready to bring my A-game and make a positive impact! 🚀
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Microsoft Excel
    Microsoft Word
    Administrative Support
    Virtual Assistance
    BPO Call Center
    Appointment Setting
    Sales Call
    Booking Services
    Email Communication
    Hospital Services
    Customer Satisfaction
    Customer Service
    Front Desk
    Phone Support
    Online Chat Support
    Email Support
    Travel & Hospitality
  • $8 hourly
    Hi there, I am a professional English teacher with +5 years of experience in administrative tasks and customer services. How I can help your business: ✅Customer Support - Live chat support - Email Support - Phone support -Appointment scheduling -Order fulfillment ✅Admin Work - Microsoft Office (Word, Excel/ CSV, Outlook) - Collecting emails and contact information - Internet Research
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Email Communication
    Data Entry
    Microsoft Office
    Customer Service
    Order Fulfillment
    Appointment Scheduling
    Receptionist Skills
    Administrative Support
    Phone Communication
    Executive Support
    Email Support
    English
    Spanish
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