Name: Email Technical Support specialists
Brand: Upwork
Rating: 4.7 (250 reviews)

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Clients rate Email Technical Support specialists

4.7/5

based on 250 client reviews

$90 hourly
- 5.0/5
- (176 jobs)
--- Are "technical support" agents wasting your time? Give me a shout!🗣️ Email authentication issues (DKIM,SPF,DMARC)📨DMARC analysis/audits📩DNS and domain issues📧Google Workspace/Microsoft 365/Web Hosting support👨‍💻I do the needful Root-cause analysis, explained in a way that makes logical sense -- NO guesswork or speculation, no time wasted. -- Permanent solutions guaranteed (Trust the Science™) My goal is to provide exceptional support and expertise in order to help my clients and their businesses reach their goals. ------------------------------------------------------------------------------- I have helped organizations deploy/integrate a wide variety of cloud email services -- I can (and will) solve your obscure email, DNS, and hosting problems -- Professional experience includes (but certainly not limited to) the following👇 - Productivity Suites - 💼 Microsoft 365 (Defender/Exchange Online/Outlook) 📊 Google Workspace (Gmail/Google Domains/GCP) - Web Hosting and DNS - 🎛️ cPanel/WHM ⛅ Cloudflare 🌐 Bluehost 🌙 Dreamhost 🐝 Hostinger 💳 Namecheap 🔌 SiteGround 🐐 GoDaddy 🧱 Squarespace 🎇 Wix - Email Security and/or Automation - 🛡 Microsoft Defender 📦 AmazonSES 🎯 HubSpot 💠 Klaviyo 🔫 Mailgun 📩 SendGrid 🐵 MailChimp 🔍 Proofpoint 🎭 Mimecast 🐱‍👤 SpamAssassin 🦈 Barracuda

Email Technical Support
Microsoft Exchange Server
Spam Filter
Office 365
Email Deliverability
Web Hosting
Google Workspace
Domain Migration
User Identity Management
Technical Support
Email
Google Cloud Platform
Webmail
Cloud Migration
DNS
Email Support
$35 hourly
- 4.7/5
- (90 jobs)
As an experienced Virtual Assistant and Ghostwriter on UpWork for the past four years, I specialize in providing high-quality administrative support and writing services. My expertise spans various tasks, including managing schedules, handling emails, conducting research, and creating compelling content tailored to my clients' needs. In addition to my freelancing experience, I have worked as a Client Care Coordinator for two years at a private office of Mental Health specialists. There, I managed all office duties, bookings, email support, chat support, and contributed to writing materials. This role honed my ability to handle sensitive information with discretion and maintain a high level of organization. I am well-versed in using Spintax and Instantly to enhance productivity and content delivery. With a solid medical background, having worked as a Patient Care Technician for 6.5 years, I bring a unique perspective and meticulous attention to detail. Moreover, I have extensive experience in processing payments, handling disputes, and managing refunds, ensuring smooth financial transactions and resolving issues efficiently. I am proficient in numerous software, CRMs, and platforms, allowing me to adapt quickly to new systems and optimize workflows. My goal is to support my clients in achieving their objectives efficiently and effectively, ensuring their success in a competitive market.

Email Technical Support
Customer Support
Creative Writing
Online Chat Support
Bilingual Education
Providing Information to Callers
Blog Writing
Executive Support
Administrative Support
Communications
Article Writing
Email Support
Biography
Castilian Spanish
$35 hourly
- 5.0/5
- (10 jobs)
I love helping people, and with 5+ years as an Executive Assistant, 6 years office management and 10+ years administrative assistant experience, I have the skills you need to streamline your business or life. My personality is defined by a spirit of hospitality and a positive and upbeat outlook.

Email Technical Support
Executive Support
Personal Administration
Customer Support
Google Workspace
Phone Communication
Slack
Calendar Management
Employee Onboarding
Project Workflows
Customer Service
PipelineDeals
Email Support
Asana
$20 hourly
- 5.0/5
- (14 jobs)
Virtual Assistant providing service to Solopreneurs, Entrepreneurs & Small Businesses. My Magical abilities include, but are not limited to, General Admin & Customer Support. 💥" Delegate down, so you can rise up.” Unknown 💥 ☑ Administrative Support ☑ Customer service through email, chat, or phone ☑ Monitoring and responding to emails ☑ Managing social media comments ☑ Appointment setting ☑ Order fulfillment ☑ Ordering supplies ☑ Following up with leads/clients ☑ Updating house or land listings for realtors If you'd like to discuss how I can assist you, please feel free to contact me.

Email Technical Support
Light Project Management
LinkedIn Lead Generation
Topic Research
Real Estate Listing
Phone Support
Email Support
Data Entry
Email Communication
Calendar Management
Customer Support
Receptionist Skills
Payment Processing
Administrative Support
Invoicing
$15 hourly
- 5.0/5
- (2 jobs)
Thank you for checking on my profile. I have been in customer service for over 6 years and I'm French native, I speak English and Spanish. I have experience in live chat support. Zendesk, ShipStation, cold calling and more I meet deadlines, and do not make promises I can not keep. Answer customers' questions and concerns Resolve product or service problems by clarifying the customer's complaint;

Email Technical Support
Shopify
Outbound Sales
Order Fulfillment
Live Chat Software
Customer Support
Customer Service
Appointment Scheduling
English
Email Support
Inbound Inquiry
Spanish
Zendesk
$29 hourly
- 4.9/5
- (59 jobs)
I have been with Upwork since October of 2015. I have worked in the Virtual field as an Executive Admin for over (10) years now. I enjoy working as an Executive Administrative Assistants to CEOs, in a variety of fields, Real Estate, Medical, Advertising, Law Offices and many more. I have worked filling in for Owners of E Commerce stores, such as Etsy, Shopify and Ebay. I have worked in Research and Recruiting for studies. A/P, A/R accounts, Inbound/Outbound calls, taking orders, Data Entry, Customer service, Tech Support, scheduling appointments, and coordinating travel These experiences allow me to wear many “hats” required to be a value-adding Assistant. I have earned repeated accolades for my strengths. ● Managing multiple high-priority projects with competing deadlines ● Creating Reports, Spreadsheets, Budgets, and PowerPoint presentations ● Coordinating Executive Travel, Schedules, and Calendars ● Handling sensitive and confidential matters with discretion ● Planning and overseeing logistics for meetings, trade shows, and events ● Assisting with payroll, new-hire orientation, benefits enrollment, and other HR Functions Technology: ~Windows (Excel, Word, PowerPoint) ~Email (Outlook, Google, Constant Contact) ~Social Media (Facebook, Instagram, Snapchat, Pinterest, LinkedIn, Google Business Page) ~Google Business Pages, Google OneDrive ~Company Events (Planning, organizing, executing) ~Video Conference ~GoToMyPC (work remote) ~Zoom Meetings Host and Presenter I look forward to speaking with you more about how I can better assist you. *****PLEASE NOTE-ANY ATTEMPT TO CONTACT ME OUTSIDE OF UPWORK PLATFORM WILL BE DELETED AND IGNORED***** Depending on the assignment $29.00 Hourly rate Thank you, and I look forward to discussing how I can assist you and your business needs. Pamela Johnson

Email Technical Support
Executive Support
Customer Service
Academic Editing
Sales
Administrative Support
Social Media Account Setup
Etsy Listing
Data Entry
Facebook
Providing Information to Callers
Phone Communication
Office Administration
Recruiting
Email Support
HR & Business Services
$50 hourly
- 5.0/5
- (1 job)
As an IT Operations Support Specialist and Database Administrator, I am offering my technical expertise and customer service skills to assist businesses in optimizing their IT systems and infrastructure, specifically in MySQL. With over 5 years of experience in the field, I have a proven track record of delivering successful IT operations support and database administration for various types of clients. My areas of expertise include operating systems and system administration, networking protocols and infrastructure, cloud computing and virtualization, database management, backup and disaster recovery, scripting and automation, monitoring and troubleshooting, and MySQL architecture, storage engines, query optimization, and performance tuning. I am an analytical problem-solver and able to think logically, able to work well under pressure, and handle multiple tasks and priorities effectively. My professional experience includes working with a diverse range of clients, including restaurants and their headquarters, as well as architecture firms with multiple offices around the world. My educational background, which includes a Bachelor of Science in Information Technology, as well as an Associate of Arts in Information Technology, has provided me with the technical knowledge and skills needed to excel in the field of IT Operations Support and Database Administration. I am confident that my experience and qualifications make me an ideal candidate to support your organization in achieving its IT and Database goals and objectives. With a diverse background in both the healthcare and real estate industries, I have a wealth of experience in managing and optimizing MySQL databases and Linux server administration, designing and implementing databases for realtors, streamlining their operations, and allowing them to manage their data more efficiently. Additionally, I have worked on healthcare industry projects and demonstrated my ability to handle sensitive information and maintain compliance with industry regulations. I am excited to apply my expertise and continue to grow as a professional in a new opportunity.

Email Technical Support
Customer Service
Email Security
Mobile Device Management
Computer Hardware Installation
Phone Support
Email Support
Spanish to English Translation
Microsoft Active Directory
Helpdesk
Network Administration
$40 hourly
- 4.8/5
- (12 jobs)
Hello and welcome to my Upwork profile! I'm a highly skilled and experienced IT professional with a passion for technology, system administration, networking, and cloud engineering. With a strong background in corporate system administration and application management spanning multiple years, I bring a wealth of knowledge and expertise to the table. System Administration: I excel in managing and maintaining complex IT infrastructures. From setting up servers to configuring security protocols, I ensure that systems run smoothly and securely. My expertise extends to both Windows and Linux environments. Networking: I have a deep understanding of network architecture, design, and troubleshooting. Whether it's optimizing network performance, setting up VPNs, or ensuring seamless data flow, I'm here to make your network work for you. Cloud Engineering: I specialize in cloud computing platforms such as AWS, Azure, and Google Cloud. I can help you migrate your applications and data to the cloud, set up scalable and cost-effective solutions, and ensure your cloud infrastructure is both resilient and secure. Why Choose Me: Proven Experience: My extensive corporate background in system administration and application management has equipped me with real-world skills and the ability to tackle complex challenges effectively. Technical Proficiency: I stay up-to-date with the latest industry trends and technologies, ensuring that I can provide cutting-edge solutions tailored to your needs. Reliable and Dedicated: I am committed to delivering results on time and within budget. I pride myself on my strong work ethic and attention to detail. Client-Centric Approach: Your satisfaction is my top priority. I actively engage with clients to understand their unique requirements and provide customized solutions that exceed expectations. Let's Collaborate: Whether you need assistance with system administration tasks, network optimization, or cloud engineering solutions, I'm here to help. Let's work together to achieve your IT goals and propel your business forward. Feel free to reach out, and let's discuss how I can contribute to your success. Thank you for considering me for your IT projects. I look forward to the opportunity to work with you!

Email Technical Support
IT Support
Azure DevOps
Troubleshooting
Network Administration
MacBook Pro
Windows 10 Administration
Email Support
SQL
Virtual Desktop Infrastructure
Information Technology
macOS
Microsoft Azure
Microsoft Active Directory
Microsoft Windows
System Administration
$125 hourly
- 4.8/5
- (12 jobs)
***REGISTERED SCRUM MASTER*** I specializing in Helpdesk Services, Project Management( Agile methodology), Employee Onboarding/Offboarding, System administration/Monitoring Alerts and VoIP management. I can help your technical staff with their overflow of tickets at all levels. I am great at monitoring and maintaining SLA. I also have over 12 years of IT support experience ranging from windows desktop support, windows server support, network administration and VoIP support! Including experience with various aws services such as WorkSpaces, AppStream, EC2, and S3 as well as platforms such as Okta, Onelogin, meraki, sonic wall, Jira/Atlassian/confluence, Datto rmm, Datto backup, and jamf pro!

Email Technical Support
Backup & Migration
Windows 10 Administration
Linux System Administration
Office 365
Windows Server
CSS
HTML5
CSS 3
Email Support
Technical Support
DNS
DHCP
Incident Management
Business with 10-99 Employees
$70 hourly
- 5.0/5
- (8 jobs)
Are you seeking an experienced IT System Administrator with a proven track record in Microsoft Azure and Microsoft 365 solutions? Look no further! With a strong background in managing and optimizing large-scale computer systems, I specialize in designing hardware configurations, installing software, managing network infrastructures, and implementing high-level security systems that align perfectly with your business needs. What I Bring to the Table: Microsoft Azure & 365 Expertise: From Azure Active Directory management to 365 integration, I ensure your systems are secure, efficient, and scalable. I have successfully implemented robust security measures, automated repetitive tasks, and optimized cloud infrastructure for multiple clients. System Design & Network Management: With hands-on experience in network infrastructure administration, I design and manage hardware configurations that enhance system performance and reliability. My approach ensures minimal downtime and maximum productivity. Advanced Troubleshooting: I excel in diagnosing and resolving complex technical issues, ensuring your systems run smoothly. My proactive monitoring and in-depth analysis have consistently reduced operational disruptions and optimized system performance. Security & Compliance: I am dedicated to safeguarding your data with advanced encryption and multi-factor authentication techniques, keeping your network secure and compliant with industry standards. Proven Results: Cost Savings: Reduced operational expenses by 30% through Azure Blob Storage optimization. Increased Uptime: Enhanced system reliability by designing efficient disaster recovery plans, resulting in a 15% increase in uptime. Improved Collaboration: Successfully integrated Microsoft Teams across various platforms, boosting team productivity. Client-Centric Approach: I understand the challenges businesses face in today’s fast-paced IT environment. I am committed to delivering tailored solutions that meet your specific needs. My communication is clear, timely, and transparent, ensuring a smooth collaboration process. Why Choose Me? Personalized Service: I don’t just offer generic solutions; I take the time to understand your unique challenges and goals, providing customized IT strategies that drive results. Continuous Learning: I stay up to date with the latest industry trends and technologies, ensuring that you benefit from cutting-edge solutions. Professionalism with a Personal Touch: I’m not just a tech expert; I’m passionate about delivering exceptional service. Outside of work, I enjoy exploring new tech innovations and staying ahead of the curve in cloud computing. Let’s connect and discuss how I can help you achieve your IT goals. Whether you need a reliable IT system administrator to manage your systems or an expert to optimize your cloud infrastructure, I’m here to ensure your success. Ready to get started? Connect with me and let's transform your IT systems together!

Email Technical Support
Microsoft Exchange Server
Email Support
Microsoft 365 Copilot
Microsoft Power Automate
Tech & IT
Microsoft Windows
Cloud Management
Microsoft Active Directory
Microsoft Exchange Online
Office 365
Microsoft Azure
Google Workspace Administration
Windows 10 Administration
Microsoft Windows PowerShell
$35 hourly
- 5.0/5
- (1 job)
Highly organized and detail-oriented Administrative Professional with extensive experience providing administrative support to small businesses. Proven ability to multitask in challenging situations while meeting critical deadlines. Possess excellent communication, problem-solving, and planning skills.

Email Technical Support
Google Docs
Public Speaking
Travel Itinerary
Presentations
Communications
Multiple Email Account Management
Virtual Assistance
Organize & Tag Files
Communication Skills
Data Entry
Time Management
Email Support
$70 hourly
- 5.0/5
- (30 jobs)
Hello! I'm Laurie, a project-based IT Consultant who has true concern for the client needs and resolving issues. I can setup, administer or fix any email problem quickly and I'm available now! I can troubleshoot and resolve email deliverability issues. I can provide end to end migration services or admin/end user training. I'm a customer support Level 2/Level 3 Specialist for over ten years. Customer Support Specialist I provide excellent technical support and have worked in Level 2/3 support for over ten years to users using migration software and mailbox sync software on help desks and working directly with the developers to resolve issues quickly. I can work in any environment with any meeting sharing software like Teams or Zoom to work with customers very effectively to resolve their issues myself or if needed to escalate to the dev team. I have used these help desk systems: Jira, FreshDesk, ZenDesk, Slack and email or chat. Email Migrations, Email Administration and Admin/End User Training: I've been doing email and migrations for over 20 years. I can setup, support, deploy, train and migrate from any email system to any email system. I can support end users with training online or self paced materials and assistance. I've have deployed and supported many organizations migrating to and from Exchange Server 2003 - 2019, Microsoft 365 and Google. I'm also a migration and support expert in twenty five different email platforms including: Microsoft 365, Google Workspace, Exchange Server 2003 to Exchange Server 2022, Microsoft Office, Microsoft Teams, Office 365, Exchange Online, GoDaddy M365 & Email Essentials, Rackspace, IBM Domino Notes, HCL Domino Notes, IBM SmartCloud, GroupWise, G Suite, Google Workspace, Amazon WorkMail, ccMail Archive, Communigate Pro, Courier, Cyrus, Eudora, FirstClass, Hmailserver, IceWarp, Kerio, MDaemon, MailEnable, MiraPoint, HostGator, Netmail, Oracle/SUN JES/iPlanet One, PostFix, Scalix, Qmail, SendMail, Yahoo, Zarafa, Zimbra, Generic IMAP and Generic POP. Also supporting file based email: PST, MSG, MBOX, EML. I specialize in Microsoft 365 Implementations (10+ years), Exchange Server(20+ years) 2019-2003, Active Directory, Azure Active Directory. I can perform setup, administration and troubleshooting of Windows Operating Systems Windows 2022 - Windows NT 3.51 (25 years) cloud or on premises and Windows End User Operating Systems (25 years) (Windows 11, 10, 8, 7...to Win 3.1). I can setup and troubleshoot admin authentication methods for Azure AD Certificate using Modern OAuth2 for M365 or EWS Impersonation/Delegation for Exchange Servers. OneDrive and Teams issues are my specialty. I can also support and resolve any and all Outlook Client issues. Please reach out and contact me today!

Email Technical Support
Microsoft Outlook Development
Microsoft Teams
Email Security
Email Deliverability
Microsoft Azure
Microsoft Active Directory
Google
Microsoft Exchange Server
Office 365
Email Design
System Maintenance
Microsoft Outlook
Cloud Implementation
Email Support
Technical Support
$40 hourly
- 4.8/5
- (8 jobs)
Microsoft IT professional with over 15 years of experience with end-user technical issues, social media management, content creation, and more. Please message me to learn how I may resolve your issues.

Email Technical Support
Domain Migration
Email Support
Data Collection
DNS
Web Development
Python
SQL
IT Support
Operating System
Troubleshooting
WordPress
$40 hourly
- 5.0/5
- (5 jobs)
Highly motivated to ensure customers are thrilled with their experience and refer friends to our company!

Email Technical Support
Data Entry
Interpersonal Skills
Communication Etiquette
Customer Support
Email Support
$150 hourly
- 5.0/5
- (28 jobs)
Sr. Systems/Network Engineer and Digital Marketing Manager with over 17 years of experience in Systems Engineering and Operations, Installations and Implementations, Technical Support/Troubleshooting, and Client Servicing. Has extensive experience in System & Network Administration, Design and Implementation, providing end-to-end solutions, and optimizing network infrastructures for efficiency. Adept in analyzing Information System needs, evaluating end-user requirements, custom designing solutions, and troubleshooting for complex information systems management. Experienced in Digital Marketing Management, including developing and executing digital marketing strategies, managing SEO and social media campaigns, and analyzing data for continuous improvement. Skilled in SEO techniques to enhance online visibility and drive organic traffic. Proficient in social media management tools, analytics, and content creation. Knowledgeable and qualified in installing, configuring, and maintaining communication networks. Proficient in monitoring network performance, completing backups, and improving quality and efficiency of network infrastructures. Extensive experience in enterprise-scale VMware, Openstack, AWS, and Azure cloud environments with expertise in VMware vSphere based Virtual Infrastructures.

Email Technical Support
Digital Advertising
Social Media Management
Digital Marketing
Web Design
SEO Strategy
Information Security Consultation
Firewall
Security Engineering
Server & Virtualization Software
Server Operating System
Windows Administration
Computer Network
Email Support
Systems Engineering
Network Engineering
$40 hourly
- 5.0/5
- (2 jobs)
Experienced Senior Recruiting Manager and certified HR Professional with a demonstrated ability in the Aviation/Aerospace, Toxicology, eCommerce, Transportation and Oil & Energy industries. Manage a remote team of 21 recruiters located in various areas of the US. Focus on driving Business Strategies of the Delivery Team,Talent Acquisition, and Training & Development. Strong clerical, organizational, analytical and process development skills.

Email Technical Support
Public Speaking
Annual Report
Training Materials
Applicant Tracking Systems
Administrate
Data Analysis
Clerical Procedures
Customer Support
Database Management System
Email Support
Microsoft Office
Report Writing
Database
SAP
Management Information System
$125 hourly
- 5.0/5
- (6 jobs)
I am passionate about email marketing and Klaviyo. As a former Klaviyo Onboarder and Product Expert, I have helped hundreds of customers get comfortable using the tech as well as helping them achieve their email and SMS marketing goals.

Email Technical Support
Marketing Strategy
Shopify
SMS
Automation
Email Campaign Optimization
Email Marketing Report
Email Marketing Platform Support
Email Marketing Consultation
Email Support
Product Onboarding
Email Campaign Setup
Audience Segmentation & Targeting
Email Marketing Strategy
Email Marketing
Klaviyo
$100 hourly
- 5.0/5
- (9 jobs)
Expert Network/System Engineer with 10 Years of experience in healthcare, government, hospitality and banking industries. Specialization in troubleshooting and automating solutions for Windows/Linux and a large variety of network devices. Can build fix and administer Windows/Linux server, IIS, share point, AD, and. almost every other windows service and most linux services. Can configure and administer cisco devices, palo altos, fortigate and other network devices. Hosting company owner that specializes in email, web, PBX hosting. Can fix and administer DNS, EMAIL, WEBSITES, OFFICE365, FREEPBX,

Email Technical Support
Email Support
FreePBX
VoIP PBX
Cisco
Network Engineering
Systems Engineering
Computing & Networking
Computer Network
Troubleshooting
Palo Alto Firewalls
Python
Linux
Microsoft Windows PowerShell
Windows Server
DNS
$35 hourly
- 5.0/5
- (1 job)
I’m a professional virtual assistant who provides administrative support remotely to businesses and individuals. My primary role is to assist with day to day tasks and responsibilities. I am highly organized, efficient and can handle multiple tasks. -Let me help you save some time. - I am skilled in using software and tools such as Google Suite, management softwares and communication tools. - I can perform online research and gather information in a clear and concise format. - I can proofread documents, convert files and enter in data. - I can help with email and calander management. Let me be your virtual helping hand, so you can focus on what you do best.

Email Technical Support
Calendar Management
Research Documentation
Travel Planning
Administrative Support
Email Support
Data Entry
Virtual Assistance
$45 hourly
- 5.0/5
- (4 jobs)
I am a quick learner and a problem solver. I can pick up anything that is needed of me. I previously worked for Walgreens for 5 years where I cultivated my customer support skills. Then I moved on to a moving company where I was a dialer. I also handled incoming calls, emails, social media, email drip system, and more. I then moved on to a Postcard Marketing company where I managed client accounts for 2.5 years before being promoted to Customer Support Supervisor to teach a 5 week course to onboard new Account Managers.

Email Technical Support
Microsoft Excel
QR & Barcode Scanner
Customer Service
Problem Solving
Microsoft Word
Training
Customer Support
Microsoft PowerPoint
English
Email Support
$50 hourly
- 4.8/5
- (1 job)
Passionate freelancer with a keen eye for detail . I possess the hard and soft skills necessary to excel in this field. I am resourceful,dependable, proactive, and an eager learner with an optimistic characteristics. I m a Self-Starter who is experienced in sales, management and leadership.If you would give me this opportunity it would be my pleasure to work for you. Dedicated customer support professional with excellent communication skills and a strong commitment to resolving customer issues. Let's collaborate and create something extraordinary together!

Email Technical Support
Instagram
Data Entry
Microsoft Teams
Skype
Office 365
Social Media Content
Administrative Support
Facebook Business Page
Pinterest
Social Media Account Setup
Customer Experience
YouTube
Phone Communication
Customer Service
Email Support
$55 hourly
- 5.0/5
- (1 job)
Dedicated freelancer specializing in providing top-notch customer/client services. With a passion for ensuring exceptional customer experiences, I bring a wealth of expertise to assist you in managing your customer interactions, inquiries, and concerns. My goal is to help you strengthen your client relationships, enhance satisfaction, and ultimately drive the success of your business. Let's collaborate to deliver outstanding service and foster lasting client connections.

Email Technical Support
Social Media Content
Communication Etiquette
Skype
Telephone System
Professional Tone
Remote Connection Support
Customer Experience
Customer Care
Avaya
Microsoft Teams
Microsoft Dynamics 365
Customer Service
Email Support
Phone Support
$45 hourly
- 5.0/5
- (4 jobs)
The first hire of two SaaS products that were acquired, I am a tenacious and passionate project manager, product manager, and sales engineer - whatever gets the job done. 12 years of remote experience in total with increasing responsibilities as I continue to stay with a company. 7 years of support, 3 years of project management, 2.5 years of product management, and 2 years of sales engineering, often wearing many hats at once.

Email Technical Support
Email Communication
Windows Phone
Windows 7 Administration
Customer Service
Technical Writing
Technical Support
Email Support
$19 hourly
- 5.0/5
- (6 jobs)
Polished Telemarketer and Awesome Professional Customer Service Representative. I have 3+ years of Contact Center experience providing my customers support in busy call center environments for major online retailers, busy executives and stay at home wives and husbands. Secondly, I have 2+ years professional Telemarketing experience with US based companies contacting potential leads and qualifying these leads to be transferred to licensed agents in the Health Insurance and various other fields. I am a dedicated Customer Service Representative right out of High School until now and have varied experience and have a keen attention for details, with the ability to build productive relationships, resolve complex issues and win customer loyalty. SOME OF MY SKILLS INCLUDE: ++Strategic-relationship/ partnership-building skills - listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. ++Experienced skills in handling incoming and outbound calls as well as email communication with customers. ++ Strong written, oral and interpersonal skills ++ Excellent clerical and communication skills ++ Proficient in English Language, verbal and written ++ Strong self motivation I look forward to you having this self motivated, hard working individual who has a passion for completing assigned tasks in a timely manner working with you on your great full-time offers!

Email Technical Support
Customer Retention
Quality Assurance
Administrative Support
Customer Support
Team Management
Email Support
Online Chat Support
Order Processing
Cold Calling
Zendesk
$15 hourly
- 5.0/5
- (6 jobs)
Are you seeking to add a motivated problem solver with superior customer relations skills to your team? I am a highly results-oriented individual with over 6 years of experience in customer service and sales experience. I thrive in both individual and team settings and work efficiently to solve customer problems while remaining calm under high-pressure environment. I have excellent oral and written communication skills. These skills and others are what I intend to exhibit while contributing to the continued success of your establishment.

Email Technical Support
Email Communication
Customer Service
Customer Support
Cold Calling
Sales
Email Support
Phone Support
Online Chat Support
$50 hourly
- 0.0/5
- (4 jobs)
Hi! My name is Hannah and I am a Virtual Assistant with over 5 years of experience. I started my career as a Virtual Assistant after I graduated from the University of Central Florida with a degree in Marketing and Business Management in 2017. I began my journey in the real estate field, where I was an assistant to top agents in South Florida. I handled everything from email communication, to calendar management and file organization. I like to say this experience really set me off in my journey, as it was extremely fast-paced and required a high level of responsibility. From here, I've gone on to work with various business owners and executives across the country. I specialize in email & calendar management, setting appointments, personal services such as managing home and travel, social media marketing, project management, file organization, and more. I am trustworthy, tech-savvy, reliable, and easy to work with. I am very independent in my work but also not afraid to ask a question when needed. I have many references to provide upon request. I do most of my work outside of Upwork which is why I don't have many jobs/reviews here. I hope to hear from you soon!

Email Technical Support
Travel Planning
Project Workflows
Email Support
Scheduling
Squarespace
Dropbox
Google Docs
Google Sheets
Project Management
Marketing
Graphic Design
ClickUp
Microsoft Word
Asana
Instagram
$5 hourly
- 5.0/5
- (1 job)
Receptionist, legal, Data entry, chat agent, customer service representative, excellent customer service skills, MS Office, tying, phone etiquette, self-driven, communication skills, problem-solving, advanced computer skills, call center agent.

Email Technical Support
Receptionist Skills
Virtual Assistance
Bookkeeping
Email Management
Account Management
Customer Service
Customer Support
Zendesk
Email Support
Online Chat Support
Data Entry
Microsoft Office
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