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Hire the best Email Technical Support Specialists in Ireland

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  • $30 hourly
    • 5.0/5
    • (16 jobs)
    Hello! I'm a highly skilled and results-driven professional with over 17 years of experience in providing exceptional Virtual Assistance, Operations Support, Business Development and Customer Service across various mediums. I am passionate about helping businesses succeed and delivering top-notch support to clients worldwide. What I Can Do for You: Lead Generation & Sales Development Proven expertise in identifying high-quality leads, managing pipelines, and setting appointments with decision-makers Skilled in outbound outreach, cold emailing, and LinkedIn prospecting using tools like Apollo Experienced in nurturing partnerships, supporting deal-closing efforts, and aligning outreach with strategic business goals Client Success & Communication Excellent at managing client relationships with a focus on retention and satisfaction Offer professional, friendly communication across multiple platforms (phone, email, live chat) Irish/English voiceover capabilities with professional audio setup for communication or media needs Able to provide basic technical support and eager to expand on technical knowledge Operations & Admin Support Highly proficient in administrative tasks including scheduling, reporting, and data entry Conduct in-depth research to support business growth, prospecting, and market analysis Tools & Platforms Expertise CRM: Intercom, HubSpot, Zoho, Groove Sales & Outreach: Apollo, LinkedIn, email automation tools Project Management: Trello, ClickUp, Notion Communication & Productivity: Slack, MS Teams, Google Suite, Microsoft Office, Zoom, Stripe Why Work With Me? 17+ years of cross-functional experience with a strong focus on business growth and client engagement Startup-savvy and remote-ready: thrive in fast-paced, evolving environments A reliable self-starter with sharp communication skills and a proactive approach to challenges Passionate about helping businesses grow by generating opportunities and delivering top-tier support Let's work together to elevate your business operations and ensure your clients receive the best service! I look forward to helping you achieve your goals.
    Featured Skill Email Technical Support
    Partnership & Collaborations Outreach
    Partnership Development
    B2B Lead Generation
    Lead Generation
    Communication Etiquette
    Customer Satisfaction
    Customer Support
    Administrative Support
    Office Administration
    Email Communication
    Customer Experience
    Customer Service
    Phone Support
    Email Support
    Communications
  • $10 hourly
    • 5.0/5
    • (1 job)
    Eager to Launch My High-Ticket Sales Career I may be new to high-ticket sales, but I have laid the foundation for success through comprehensive online courses on consultative selling, relationship building, and closing high ticket deals. While I have only a few months of work experience, I understand the fundamentals and am ready to apply my knowledge. Through my online training, I learned: Questioning techniques to uncover client needs Value-based selling methods Strategies for overcoming objections and negotiating price Road map for Calls/DM setting I am eager to take the next step in my high-ticket sales career by bringing immediate enthusiasm and fresh perspective as I gain hands-on experience. I am a quick study and proficient at absorbing information rapidly when onboarded to a new opportunity. With my combination of sales knowledge and hunger to excel, I am positioned to deliver value in any sales role. If you are willing to take a chance on an aspiring sales representative with the right foundation but looking to gain real-world experience, please consider me for your team.
    Featured Skill Email Technical Support
    Appointment Setting
    Outbound Sales
    Sales Call
    Cold Calling
    Call Scheduling
    Virtual Assistance
    Instagram
    Email Support
    Customer Support Plugin
  • $15 hourly
    • 5.0/5
    • (16 jobs)
    🏆 Top-Rated Plus with 100% Job Success Score 🕒 10,000+ Hours of experience in social media management and content moderation 🧠 10+ Years of expertise in digital platforms, community management, and customer engagement 💻 Proficient in 20+ software tools for social media, design, and business management Social Media Management & Content Moderation Proficient in Meta Business Suite, Hootsuite, Agorapulse, NapoleonCat, Zoho Social, Metricool Skilled in content scheduling, analytics, community engagement, and brand reputation management Experienced in moderating user-generated content, enforcing community guidelines, and ensuring safe digital spaces Design & Creativity Advanced knowledge of Photoshop, Illustrator, Canva, and Microsoft Design for creating engaging visuals Business & Project Management Experienced in Go High Level, Yext, Shopify, Slack, and Asana for streamlining workflows and managing projects Customer Service & Support Proficient in Five9, Zendesk, Hubspot, Zoho Desk, Reamaze and Gorgias for delivering exceptional customer experiences. Work Habits ✅ Strong Work Ethic: Consistently deliver high-quality results and exceed expectations. 🔄 Quick to Adapt: Thrive in fast-paced environments and embrace change. ⏰ Reliable & Punctual: Maintain a flawless attendance record and meet deadlines. 😊 Positive Attitude: Bring enthusiasm and a solutions-oriented mindset to every project. Personal Qualities 🚀 Fast Learner: Quickly master new tools and platforms. 🤝 Helpful & Friendly: Build strong relationships with clients and team members. ❤️ Passionate: Dedicated to helping brands grow and creating safe, engaging online communities. 📈 Always Improving: Continuously seek opportunities to enhance my skills and deliver better results.
    Featured Skill Email Technical Support
    Instagram
    Facebook Page
    Community Engagement
    Online Community
    Community Moderation
    Community Management
    Email Communication
    Customer Satisfaction
    Web Testing
    Customer Experience
    Customer Retention
    Customer Support
    Customer Service
    Customer Experience Research
    Email Support
  • $30 hourly
    • 5.0/5
    • (4 jobs)
    ARE YOU LOOKING FOR ✓ A highly skilled IT professional with a bachelor's degree in Enterprise Computing accompanied with 5 years experience working in a customer support role. ✓ Technically driven with an outstanding understanding of commercial software and a quick grasp of new technology/software. Innovative in seeking out ways in which businesses can automate or enhance work processes. ✓ Strong written and verbal skills and holds excellent interpersonal and communication skills. ✓ Flexible and resourceful with the ability to manage multiple projects and work effectively both independently and in a team environment. ✓ Highly organised and disciplined on task delivery. WHAT SERVICES CAN I PROVIDE? ✥ TECHNICAL SUPPORT ・Software/Hardware Troubleshooting. ・Microsoft Office 365. ・Video Conferencing Support (Zoom, Microsoft Teams, Google Meet). ・User Guide Development. ・User Testing. ・Automation Consultation. ✥ CUSTOMER SERVICES / SUPPORT ・Chat Support. ・Email Handling. ・Data Entry. ・Reporting / Excel. ・Social Media Customer Support. ・Virtual Assistant.
    Featured Skill Email Technical Support
    Trello
    Slack
    Web Testing
    Database Administration
    Technical Support
    Zoom Video Conferencing
    Software Consultation
    Software QA
    Testing
    WordPress
    Customer Support
    Data Entry
    Online Chat Support
    Email Support
    Microsoft Office
  • $20 hourly
    • 5.0/5
    • (3 jobs)
    I offer 2-3 years of experience in first line IT helpdesk support skilled with Chat support, Email support, Ticketing system, Microsoft Office, troubleshooting of windows environment 7 - 10, experience in office 365, active directory user permissions management, connectivity issues and great attention to detail.
    Featured Skill Email Technical Support
    Data Entry
    ITIL
    Microsoft Office
    Administrative Support
    Microsoft Windows PowerShell
    Microsoft Azure
    Office 365
    3CX
    Ticketing System
    Microsoft Excel
    Technical Support
    Zendesk
    Online Chat Support
    Email Support
  • $13 hourly
    • 5.0/5
    • (2 jobs)
    Hi there! Are you looking for someone to solve your customers' problems and queries? Have you had a problem with the delay in resolution? I have a few years of experience working on solving everyday problems, helping to better deliver customer service, I also worked for 2 years in my own online store in the clothing retail area, managing everything in the administrative area and customer service as well as working with the social medias in general, having the main focus on Instagram. To find out more, just send me a message inchat and I will respond to you in a few moments.
    Featured Skill Email Technical Support
    Order Tracking
    Call Center Management
    Brazilian Portuguese Dialect
    Communications
    Customer Service
    Email Support
    Customer Satisfaction
    Customer Support
    Product Knowledge
    Online Chat Support
  • $25 hourly
    • 5.0/5
    • (5 jobs)
    PERSONAL PROFILE Are you looking for someone who can listen to you without interruptions? Someone who offers a safe, judgment-free space where you can share your thoughts, feelings, and experiences? I’m here to lend an empathetic ear and provide support tailored to your needs. ✨ What I Offer: • Active, empathetic listening without judgment. • A calm, patient presence to help you process your emotions. • Discretion and confidentiality—your trust means everything to me. • Support for personal, professional, or day-to-day concerns. Whether you need to vent, reflect, or brainstorm solutions, I’ll meet you where you are. Sometimes, just being heard can make all the difference. Reach out today to start a conversation. A seasoned professional with over 14 years of expertise in Psychiatry, specializing in child autism, medical writing, and therapeutic interventions. As a Senior Scientific Researcher at the State Institution P.V. Voloshin Institute of Neurology, Psychiatry, and Narcology of NAMS of Ukraine, I bring a wealth of experience in supervising, training, examining, and creating educational resources to empower healthcare professionals and support individuals. Key Skills and Expertise: • Medical Writing and Translations: Skilled in translating and interpreting complex medical documents with accuracy, ensuring clear communication across multiple languages. • Therapist and Personal Coach: Dedicated to guiding individuals toward mental well-being and personal growth through tailored therapeutic techniques and coaching strategies. • Supervision and Training: Extensive experience in mentoring and evaluating residents, students, and professionals, ensuring their academic and clinical growth. • Lecturing in Psychiatry: Passionate about delivering engaging lectures to diverse audiences, fostering understanding and advancing professional development in Psychiatry.
    Featured Skill Email Technical Support
    Phone Support
    Email Support
    Active Listening
    Mental Health
  • $14 hourly
    • 5.0/5
    • (1 job)
    Detail-oriented and highly organized professional with a strong background in administrative support and research. Recently graduated from Trinity College Dublin with a joint honours degree in History and History of Art and Architecture. I bring advanced Microsoft Office skills, holding an ECDL Qualification in Excel, PowerPoint, and Word. Experienced in drafting and reviewing documents, managing social media content, and conducting in-depth research. I’m passionate about delivering high-quality work, meeting deadlines, and exceeding client expectations. Ready to tackle your next project with precision and creativity!
    Featured Skill Email Technical Support
    Image Editing
    Customer Onboarding
    Microsoft Excel
    Microsoft Office
    Phone Communication
    Phone Support
    Email Support
    General Availability
    General Office Skills
    Translation
    Legal Documentation
    Customer Support
    Virtual Assistance
  • $35 hourly
    • 0.0/5
    • (0 jobs)
    Hi there! I'm a Customer Success specialized in optimizing and enhancing the customer journey, with a strong focus on providing actionable, strategic solutions that deliver measurable results. With extensive experience in the technology sector, I excel in all stages of the customer lifecycle-onboarding, adoption, retention, and expansion. My approach centers on building long-lasting, trustbased relationships and delivering tailored solutions that drive meaningful value for clients and support their ongoing success.
    Featured Skill Email Technical Support
    English
    Portuguese
    Communication Skills
    Agile CRM
    ChatGPT
    Microsoft Project
    Customer Experience
    Email Support
    SaaS
    Customer Service
    Project Management
  • $25 hourly
    • 5.0/5
    • (5 jobs)
    Do you struggle to keep on top of all the admin tasks in your businesss? Do you find yourself drowning under a sea of unread emails, admin tasks and scheduling? Are you struggling to find time to complete your actual work? I want to help you get rid of the overwhelm, avoid burnout and get more time to focus on the creative aspects of your business. Let me manage your inbox and DMs, schedule your social media content and take over all those tasks you keep putting off. Not really sure about instagram or pinterest but you've heard it's a good way to grow your business? Let me create your content, write engaging copy and schedule it all to post, then sit back and watch that follower count rise. Why chose me as your Virtual Assistant? I have 15 years of experience in a vast range of customer service roles, including team leadership roles. I hold myself to high standards and am very self-motivated. What I love about being a Virtual Assistant is that with every client I get to learn about a new industry or a niche that's new to me. I love gaining new knowledge and I'm constantly studying to learn new skills. Want to know more about how I can help you and your business? Contact me and let's work together.
    Featured Skill Email Technical Support
    Data Entry
    Administrative Support
    Customer Service
    Microsoft Office
    Scheduling
    Email Communication
    Instagram
    Social Media Website
    Virtual Assistance
    Phone Communication
    TikTok
    Social Media Marketing
    Email Support
    Social Media Management
  • $60 hourly
    • 0.0/5
    • (1 job)
    I'm Harriet - Klaviyo specialist from the UK! My mission is to bring you 30% more in sales by boosting your retention rate and customer LTV. I have extensive experience with: - Klaviyo (segmentation, campaigns, flows) - List building - A/B testing - Content strategy and creation - Email copywriting My key achievements in other roles have been: - Direct experience with direct to consumer e commerce business. Directly driven business revenue of 1.4 million. impact of revenue growth - Driven key initiatives that have led to a 40% increase in sign up rate - Experience in a wide range of sectors (fashion, beauty, interior, jewellery) - Helped grow integrated marketing competitors - value in kind partnership conditions with like minded brands - make it in figma - example of flows I’ve built My promise to you: - Comprehensive email strategy to add an extra 20-30% revenue for your brand - 1+ weekly campaign to your customer base - 10+ automated email flows that will print you money - Constant A/B testing to improve your conversions - Original, creative and compelling content that you and your customers will love. Generally available from 9am-7pm GMT Monday-Friday. Reach out with your goals if you'd like to work together, let's shape a strategy. Specialties: Klaviyo, list building, segmentation, email marketing, brand identity, content strategy, copywriting English native speaker
    Featured Skill Email Technical Support
    Email & Newsletter
    Google Analytics API
    Email Support
    Test Results & Analysis
    Analytics
    Email Automation
    A/B Testing
  • $18 hourly
    • 0.0/5
    • (0 jobs)
    I am currently working as an office manager & my educational background is Psychology. I have strong people skills working in Customer Support/Success for the past numbers of years. I have a strong foundation in service and people management. A large portion of my job is excel & reporting so I have very good computer skills & am a very fast learner. I am keen to start a new beginning as a freelancer to continue with my goal of learning of a new language. Currently I am only interested in remote positions.
    Featured Skill Email Technical Support
    Psychology
    Microsoft Excel
    Business
    Management Skills
    Microsoft Word
    Business Management
    Customer Support
    Microsoft Outlook
    Office Management
    Customer Service
    Customer Satisfaction
    Microsoft Office
    Email Support
  • $22 hourly
    • 4.6/5
    • (2 jobs)
    I work best with mobile devices and Desktops, I am good at thinking outside the box and finding solutions. While working with me, I value communication.
    Featured Skill Email Technical Support
    Desktop & Laptop Support
    Email Support
    Technical Support
    Phone Support
    IT Support
    Windows 10 Administration
    Windows 11 Administration
    macOS
    iOS
    Mobile Device
    Mobile Device Management
    Mobile Device Management Software
  • $9 hourly
    • 0.0/5
    • (0 jobs)
    I am a Filipino healthcare assistant working in Ireland since October 2023, with a background in healthcare, customer service, and various skill certifications. I hold a Bachelor of Science in Radiologic Technology from the Philippines, which equipped me with a strong foundation in medical and health-related fields. Prior to moving to Ireland, I worked in a Call Center industry, starting in 2016 as a Customer Representative Agent and quickly rising to Senior Scheduler by 2022. In this role, I developed excellent communication, scheduling, and customer service skills, which contributed to my ability to manage teams and client relationships effectively. In pursuit of furthering my qualifications in healthcare, I recently completed certificates in Care Skills, Care Support, Communications, and Safety and Health at Work through QQI Level 5, and I am currently working towards achieving the Major Award. This combination of healthcare education and hands-on experience in customer service and administration allows me to contribute effectively in a healthcare setting, providing compassionate and efficient care to patients in Ireland.
    Featured Skill Email Technical Support
    Virtual Assistance
    Allied Healthcare
    Email Support
    BPO Call Center
    Communication Skills
    Online Chat Support
    Phone Communication
    Customer Service
  • $13 hourly
    • 0.0/5
    • (1 job)
    Hi! I’m a customer support professional with over 10 years of experience across SaaS, BPO, logistics, and hospitality. I excel at helping people feel heard, supported, and taken care of - whether they’re trying to access an account, resolve a delivery issue, or figure out what went wrong with a payment. I’m comfortable using tools like Zendesk, Salesforce, Slack, Microsoft Office, and Google Workspace - and I pick up new systems quickly. What really sets me apart is how I connect with people and ensure every interaction leaves a lasting, positive impression of your brand. A few highlights: • Tier 2 support experience with time-sensitive, high-stakes cases (e.g. customers locked out of Airbnb abroad) • Led a CRM migration project - training teammates and troubleshooting issues along the way • Experience managing support teams and onboarding new agents • Proven track record of improving customer satisfaction and streamlining support processes Whether you need a friendly voice in your inbox, a reliable part-time team member, or someone to take the lead on refining your customer experience - I’m here to help.
    Featured Skill Email Technical Support
    Slack
    Tableau
    Zendesk
    Salesforce CRM
    CRM Software
    Resolves Conflict
    Data Analysis
    Leadership Skills
    BPO Call Center
    Phone Support
    Email Support
    Online Chat Support
    Customer Support
    Phone Communication
    Customer Service
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    Jack, 23, from Ireland, seeks remote work. Lacks experience but is dedicated, eager to learn, and a hard worker.
    Featured Skill Email Technical Support
    Email Support
    Computer Skills
    Virtual Assistance
  • $40 hourly
    • 0.0/5
    • (0 jobs)
    Hi, I'm a native german speaker with strong english skills. I provide reliable Virtual Assistant services for German-language tasks, German proofreading and I write german texts for you. I can also help you with professional ebay listining. Fast, precise and client focused - lets bring your projects to the next level!
    Featured Skill Email Technical Support
    Email Support
    Email
    Proofreading
    AI Image Editing
    Image Upscaling
    Microsoft Word
    Microsoft Excel
    German
    German Sign Language
    Translation
    Virtual Assistance
    General Transcription
    Data Entry
  • $10 hourly
    • 4.2/5
    • (2 jobs)
    Skilled and successful customer service and administration personnel with key experience in motivating, training, and managing top-performing service teams to ensure outstanding customer care. My expertise lies in successfully enhancing customer response strategies, innovating new processes, and managing overall customer service functionality to maximize loyalty, productivity, and growth.
    Featured Skill Email Technical Support
    Data Entry
    Product Knowledge
    Communication Skills
    Communication Etiquette
    Customer Support
    Interpersonal Skills
    Customer Service
    Email Communication
    Scheduling
    Email Support
    Online Chat Support
  • $5 hourly
    • 0.0/5
    • (3 jobs)
    Hello 👋 Being the first point of contact for your business through Email 📧, Live Chat 📛, and Telephone 📲, I have the following skills 💯 to keep your customers engaged through the outstanding Support and experience they need for a smooth business operation 💯; ✔E-mail & Chat Support ✔Cognitive and customer service skills ✔Problem-solving ability ✔Verbal and written communication skills ✔Support resources ✔Productivity standards ✔Interpersonal skills ✔Written and oral communication skills ✔Customer care ✔Dependability ✔Adaptability ✔Flexibility ✔Creative thinking ✔Technical Proficiency ✔Software Proficiency ✔Operating Systems My strengths and core competencies are; ✅Customer Support ✅Tech Support ✅Live Chat Support ✅Email Support ✅LinkedIn Prospecting ✅Email List Building ✅ Microsoft Word, and Excel files cleaning and Proofreading ✅Web Researching and Data Finding ✅Data Entry ✅CRM Data Entry and Management (Zoho, Airtable, Zendesk, Hiver, Freshdesk) ✅Email Marketing Why Me? 💯24/7 available 💯Quality Customer Support 💯Positive Customer Reviews 💯Quick Turnaround 💯On-time delivery 💯Ability to adapt to your specific brand voice and policies. 💯Brand Reputation 💥Let's Collaborate💥 Feel free to reach out; together... I look forward to working with you! I work hard to GUARANTEE you will be 100% SATISFIED with your Customer Relationship Management...
    Featured Skill Email Technical Support
    Property Management
    Lead Generation
    Email Communication
    Customer Service
    Customer Support
    Product Research
    Customer Retention
    Troubleshooting
    Google Workspace
    Phone Communication
    Email Support
    Phone Support
  • $12 hourly
    • 0.0/5
    • (1 job)
    Throughout my career journey, I have gained over six years of experience in various fields such as management, customer relations, and sales, developing strong skills in problem-solving, adaptability, attention to detail, and effective communication. I enjoy working in dynamic environments and adopt a balanced approach—combining structure with creativity—to successfully overcome challenges. I believe that my experience and skills make me a great fit for this project, and I look forward to collaborating with you!
    Featured Skill Email Technical Support
    Communication Skills
    Administrative Support
    Phone Support
    Email Support
    Online Chat Support
    Customer Service
    Customer Support
    Data Entry
    Microsoft Teams
    Salesforce
    ServiceNow
    Microsoft Office
    SAP SuccessFactors
    SAP
    Microsoft Outlook
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    I'm your dedicated Virtual Assistant! I'm motivated and deeply committed to work, with 5 years of experience in customer service and projects. I am constantly developing my skills and I am a fast learner. Skills Overview: - Administrative Tasks - Customer Service - Email and Chat Support - Personal Assistant - Meeting Management - Project Management - Calendar Management - Task Organization and Prioritization - Microsoft Office Document Creation and Formatting - Great communication skills - Expert multitasker, works well with little supervision - Excellent time management - Handles pressure and stress with ease - Portuguese speaker - Translation - Flexible Schedule - General Marketing - B2B Experience My commitment to hard work and effectiveness open doors for delivering exceptional service. I am your best choice! I hope to work together with your company soon.
    Featured Skill Email Technical Support
    Translation
    Microsoft Office
    Calendar Management
    Scheduling
    Virtual Assistance
    Communications
    Administrative Support
    B2B Marketing
    Task Coordination
    Customer Service Training
    Customer Service
    Email Support
    Marketing
    Customer Support
    Project Management
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    I’m Yash Saharan, a customer-focused professional with over 7 years of experience in customer service, business development, and technical support. Throughout my career, I’ve honed strong communication and problem-solving skills, which have helped me provide excellent customer experiences. I’m skilled at handling inquiries across different channels like phone, email, and chat, resolving customer issues efficiently while meeting key performance targets. In terms of technical expertise, I’m proficient in CRM systems like Oracle and Salesforce, which I’ve used extensively to track customer issues and optimize workflows. I’m also highly organized and work well under pressure, always striving to enhance customer satisfaction and improve operational processes. I’m currently pursuing a Master’s degree in Management Practice from Dublin Business School (due to complete in January 2024). Prior to this, I earned a Diploma in International Business from JIIMS University, India, and a Bachelor’s in Business Administration (Operations and Finance) from Guru Nanak Dev University. Some of my key achievements include exceeding regional sales targets by 135% while working in Dubai, and consistently meeting service rating targets in customer support roles. I’ve also had experience coaching teams and driving performance improvements, which has been a great asset in my roles. I’m passionate about delivering results and always eager to take on new challenges.
    Featured Skill Email Technical Support
    Scrum
    Email Support
    Phone Support
    Problem Solving
    CRM Software
    Microsoft Office
    Phone Communication
    Technical Support
    Customer Service
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    PROFILE A professional Support specialist at an international global company and a B.Eng. Electronics and Communications graduate achieving an average of higher-level 2:1 in my first, second and third year of study. I have a keen interest in a wide range of departments of Electronics, Communication, computing and a great interest in Communication systems. Proficient in software C++ programming, Arduino, exquisitely business orientated and technologically endowed. Nevertheless, I'm a fast learner that is very experienced in working in-group projects and independently.
    Featured Skill Email Technical Support
    Email Support
    Data Entry
    Content Moderation
    AI Content Writing
    Software Development
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    "Multilingual Interpreter, Voice-Over Artist & Communication Specialist | Customer-Focused Problem Solver" As a current Product Specialist at Momentive.ai and a freelance interpreter with expertise in Kirundi, Kinyarwanda, Swahili, French, and English, I bring a unique combination of language proficiency, technical skills, and exceptional customer service expertise to every project. With a strong foundation in Business Studies and experience working both independently and collaboratively, I excel at navigating complex situations while maintaining efficiency and professionalism. My excellent communication skills allow me to connect with individuals from diverse backgrounds, ensuring clear and culturally sensitive interactions. Additionally, I have a fully equipped home studio, enabling me to provide high-quality voice-over recordings for multilingual projects and assist with video editing to meet your creative needs. Whether it’s interpreting, creating engaging audio content, or polishing video materials, I deliver results with precision and attention to detail. Key Skills & Expertise: - Professional interpretation and translation: Kirundi, Kinyarwanda, Swahili, French ↔ English - Voice-over recording and audio production (home studio setup) - Video editing for polished, professional content - Customer relationship management and problem resolution - Cultural sensitivity and adaptability in diverse environments - Business-oriented mindset with a focus on delivering exceptional results - Strong work ethic and ability to meet tight deadlines Let’s work together to bridge language gaps, create engaging multimedia content, and solve your communication challenges. Contact me today to discuss how I can bring value to your project!
    Featured Skill Email Technical Support
    Customer Support
    Customer Retention Strategy
    Bug Reports
    Customer Experience Research
    Customer Support Plugin
    Consultation Session
    Customer Engagement
    Customer Retention
    Customer Satisfaction
    Database Management System
    Customer Service
    Report
    Customer Experience
    Customer Feedback Documentation
    Email Support
  • $16 hourly
    • 0.0/5
    • (0 jobs)
    With 12+ years of experience in customer service and administrative support, I excel at building strong client relationships, solving problems efficiently, and delivering high-quality service. My background in legal support sharpened my attention to detail, while my transition to sales enhanced my ability to understand customer needs and exceed expectations. I specialize in customer support, conflict resolution, and client success, ensuring smooth interactions and proactive problem-solving. Skilled in CRM systems, multichannel communication (email, chat, phone), and upselling strategies, I am dedicated to enhancing customer experiences and driving business growth.
    Featured Skill Email Technical Support
    Product Knowledge
    Data Entry
    Multitasking
    Email Support
    Microsoft Office
    Legal Assistance
    Sales
    Cultural Adaptation
    Time Management
    Communication Strategy
    Price & Quote Negotiation
    Resolves Conflict
    Problem Solving
    Phone Communication
    Customer Service
  • $18 hourly
    • 0.0/5
    • (0 jobs)
    I'm a results-focused professional with over 10 years’ experience in Customer Service and 6 years working as a B2B Collections Analyst within a multinational outsourcing environment. I specialise in client communication, payment follow-ups, process documentation, and administrative support — all delivered with a strong emphasis on clarity, organisation, and professionalism. I’ve supported global accounts, managing high volumes of data, resolving queries, and ensuring a seamless customer experience across multiple time zones and platforms. What I can do for you: •Customer support (email/chat) and payment follow-ups •Virtual assistance and back-office tasks •SOP and process documentation •Data entry, reporting, and CRM/SAP updates •Calendar and email management Tools I’m comfortable with: SAP, CRM systems, Microsoft Office, Google Workspace I'm known for being highly organised, dependable, and empathetic — with strong communication skills and a keen eye for detail. If you're looking for someone who can help keep your operations running smoothly while maintaining a high standard of client care, I’d be happy to connect.
    Featured Skill Email Technical Support
    Account Reconciliation
    Google Sheets
    Google Docs
    Office 365
    SAP CRM
    Email Support
    Debt Collection
    Customer Service
    Data Management
    Data Entry
    Administrative Support
    Customer Care
    Virtual Assistance
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