Upwork home
Sign up
Secondary

Hire the best Email Technical Support Specialists in Montego Bay, JM

Check out Email Technical Support Specialists in Montego Bay, JM with the skills you need for your next job.
Hire freelancers
  • $NaN hourly
    • 4.5/5
    • (9 jobs)
    Featured Skill Email Technical Support
    Sales
    Data Entry
    Email Communication
    Customer Service
    Order Tracking
    Technical Support
    Phone Support
    Email Support
    Online Chat Support
  • $NaN hourly
    • 4.5/5
    • (11 jobs)
    Featured Skill Email Technical Support
    Virtual Assistance
    Appointment Setting
    Sales
    Accounting Basics
    Bookkeeping
    Intuit QuickBooks
    Scheduling
    Administrative Support
    Email Communication
    Data Entry
    Product Knowledge
    Customer Support
    Email Support
    Phone Support
    Inbound Inquiry
  • $33 hourly
    • 4.9/5
    • (55 jobs)
    🌟US- Based High-Level Executive Support & Strategic Accountability Partner for CEOs & Leaders 🌟 With nearly 20 years of experience supporting top-tier executives, CEOs, and entrepreneurs worldwide, I understand the importance of not only managing operations but also providing a trusted accountability partnership that helps leaders stay focused, aligned, and motivated. My mission: To serve as your dedicated Accountability Partner — a confidante and strategic supporter who encourages you to reach your goals, maintain clarity, and navigate challenges confidently. I act as your behind-the-scenes collaborator, ensuring nothing slips through the cracks and you stay on track to achieve your highest ambitions. What I Offer: Strategic Accountability: Regular check-ins tailored to your schedule, helping you stay aligned with your goals and priorities. High-Level Support: Calendar management, project oversight, and operational guidance to streamline your leadership. Personal & Professional Guidance: A confidential, non-judgmental partner to discuss ideas, troubleshoot obstacles, or refine your plans. Discreet & Trustworthy: Your confidante on sensitive matters, committed to your success and confidentiality. Flexible & Skilled: Whether managing complex initiatives or providing ongoing accountability, I adjust to your evolving needs. Why Choose Me? A seasoned professional with 20+ years supporting CEOs, entrepreneurs, and executives across industries. A trusted accountability partner who empowers you to achieve your goals consistently. Deep experience in operations, strategic planning, and personal support for high-stakes leadership. Committed to building long-term, transparent relationships that drive results. Let’s Partner for Your Success If you’re looking for a reliable, experienced Accountability Partner to help you stay committed and achieve big goals — I’m here to support your journey. Book your introductory session today, and together, we’ll turn your vision into reality. 🔹 High-Quality Keywords: ✅ Executive Virtual Assistant ✅ Operations Management ✅ Project Management ✅ Customer Support ✅ Email, Phone & Chat Support ✅ Client Relationship Management ✅ Business Process Optimization ✅ Administrative Assistance ✅ Virtual Assistant Services ✅ CRM Management ✅ Team Coordination ✅ Workflow Automation ✅ Financial & Billing Support ✅ Sales & Lead Generation ✅ Business Development 📩 Let’s connect and discuss how I can be an asset to your team! 🚀 Executive Virtual Assistant | Operations Management | Project Management | Customer Support | Email, Phone & Chat Support | Client Relationship Management | Business Process Optimization | Administrative Assistance | Virtual Assistant Services | CRM Management | Team Coordination | Workflow Automation | Financial & Billing Support | Sales & Lead Generation | Business Development | Executive Assistance | Strategic Planning | Customer Experience (CX) | Task & Time Management | Process Improvement | Team Leadership | Remote Assistance | Business Operations | HR & Recruitment | Training & Onboarding | Marketing & Brand Support | Productivity Optimization | Executive Communication | Calendar & Schedule Management | Data & Reporting Analysis | Executive Virtual Assistant | Operations Management | Project Management | Customer Support | Email, Phone & Chat Support | Client Relationship Management | Business Process Optimization | Administrative Assistance | Virtual Assistant Services | CRM Management | Team Coordination | Workflow Automation | Financial & Billing Support | Sales & Lead Generation | Business Development | Executive Assistance | Strategic Planning | Customer Experience (CX) | Task & Time Management | Process Improvement | Team Leadership | Remote Assistance | Business Operations | HR & Recruitment | Training & Onboarding | Marketing & Brand Support | Productivity Optimization | Executive Communication | Calendar & Schedule Management | Data & Reporting Analysis | Executive Virtual Assistant | Operations Management | Project Management | Customer Support | Email, Phone & Chat Support | Client Relationship Management | Business Process Optimization | Administrative Assistance | Virtual Assistant Services | CRM Management | Team Coordination | Workflow Automation | Financial & Billing Support | Sales & Lead Generation | Business Development | Executive Assistance | Strategic Planning | Customer Experience (CX) | Task & Time Management | Process Improvement | Team Leadership | Remote Assistance | Business Operations | HR & Recruitment | Training & Onboarding | Marketing & Brand Support | Productivity Optimization | Execut
    Featured Skill Email Technical Support
    Customer Engagement
    Business Development
    Sales & Marketing
    System Administration
    Operations Management Software
    Online Chat Support
    Email Support
    Customer Support Plugin
    Project Management
    Virtual Assistance
    Customer Support
    Scheduling
    Management Skills
    Administrative Support
    Relationship Management
  • $10 hourly
    • 3.5/5
    • (11 jobs)
    ✔️💯% 𝙧𝙚𝙡𝙞𝙖𝙗𝙡𝙚 ✔️𝙋𝙖𝙧𝙩-𝙩𝙞𝙢𝙚 𝙟𝙤𝙗 𝙧𝙚𝙖𝙙𝙮 ✔️9+ 𝙮𝙚𝙖𝙧𝙨 𝙤𝙛 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 ✔️𝙌𝙪𝙞𝙘𝙠 𝙘𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙤𝙧 🎯𝙊𝙣𝙚 𝙨𝙩𝙤𝙥 𝙨𝙝𝙤𝙥 𝙛𝙤𝙧 𝙘𝙧𝙚𝙖𝙩𝙞𝙫𝙞𝙩𝙮 🚀𝙀𝙭𝙘𝙚𝙥𝙩𝙞𝙤𝙣𝙖𝙡 𝙬𝙤𝙧𝙠 𝙚𝙩𝙝𝙞𝙘 👉 𝙇𝙚𝙩'𝙨 𝘾𝙤𝙣𝙣𝙚𝙘𝙩! QUICK TURNAROUND TIME OF 1 - 2 DAYS! If you are looking for quality work with a punch, a freelancer that has an eye for details gets the job done accurately with lightning speed and with a buzz. Well, this is where I come in, to attribute most of my academic success. When serving clients, I put myself in their shoes and stay there until their needs are met, thereby giving the task at hand my all to get lasting resolution. Whether you need well-researched data, data that provides value and is of excellent quality & quantity, I’m your go-to person. I am a goal-oriented freelancer with a strong sense of focus, a tendency to push myself to the limits, especially when it comes to meeting goals or deadlines. I strive to deliver top-tier work, rich in precision, fascinating, and with a tad bit of creativity. My 9+ years as a Data Entry Specialist has contributed tremendously to my expertise and, in addition, a long list of satisfied clients. I do not hold back on quality; I understand that quality work is the key to excellence, and as such, I've always strived to deliver highly reviewed data. My strong work ethic and technical acumen run deep, and I continue to use these salient attributes to meet and exceed the expectations of all clients. Entrust me with your project, and you will never regret it! KEY ATTRIBUTES -Good typing skills -A keen eye for errors -Strong attention to details -Strong Sense of creativity -Strong client service focus and willingness to respond to queries and provide deliverables within a prompt time frame TECHNICAL ATTRIBUTES -Ability to Manage and update WordPress database/sites -Knowledgeable about Windows and android app testing -Experience using Zoom, G-Suite, Office 365, Clickfunnels and slack -Extensive knowledge of CRM systems -Leveraged technical skills in providing technical assistance and support in handling queries and issues related to the computer system, software, and hardware. -Creation of Help Desk Tickets and Maintaining assigned JIRA tickets. -Excellent knowledge of Google Suite -In-depth experience in data management, workflow, research, and writing reports -Excellent knowledge of Google/Facebook ads -Good understanding of website design Flexible team player with strong interpersonal skills. Ability to effectively communicate and share knowledge with contacts at all levels. Skilled in developing collaborative relationships Ability to learn quickly and work in a fast-paced environment
    Featured Skill Email Technical Support
    Purchasing Management
    Management Skills
    Email Support
    CRM Software
    Airtable
    Salesforce
    Logistics Coordination
    Data Analytics
    Virtual Assistance
    Administrative Support
    Data Entry
    Customer Service
    Helpdesk
    Technical Support
    Online Chat Support
  • $18 hourly
    • 4.6/5
    • (5 jobs)
    I have over five years of expertise working at different levels in the business process outsourcing industry as a customer care advocate. I have worked in important fields such as healthcare, insurance, and e-commerce. Excellent communication abilities, both written and verbal; familiarity with computers and software. I firmly believe that learning never ends, and I'm excited for further chances to develop my abilities and apply my knowledge.
    Featured Skill Email Technical Support
    Customer Experience
    Customer Support
    Customer Service
    Customer Satisfaction
    Order Tracking
    Email Support
  • $15 hourly
    • 5.0/5
    • (2 jobs)
    My top skills and strengths: Communication Teamwork Problem-solving Leadership Organization Perseverance and motivation Ability to work under pressure Commercial awareness Analytical skills Education: Bachelors Degree in Hospitality and Tourism Management.
    Featured Skill Email Technical Support
    Recruiting
    Customer Service
    Data Entry
    Customer Support
    Order Fulfillment
    Order Tracking
    Email Support
  • $7 hourly
    • 4.8/5
    • (6 jobs)
    I have excellent communication skills both verbal and written, my internship at Sandals Montego Bay has given me firsthand experience with communication with persons on the hotel grounds and around the world. I also have sales and promotional experience as I worked as a freelance Brand Ambassador for Carreras Limited, and the job required me to interact with prospective customers and try to get them to purchase more goods (up sell).
    Featured Skill Email Technical Support
    Customer Service
    Data Entry
    Product Knowledge
    Public Relations
    Communication Etiquette
    Marketing Communications
    Brand Management
    Customer Support
    Business Writing
    Email Support
  • $10 hourly
    • 5.0/5
    • (14 jobs)
    Welcome to my Profile!!😊 I’m a Bubbly Virtual Administrative Assistant that can make your life easier managing different tasks related to your business, I will take care of all the task you just don't have time for. I also do recruiting if you do need someone to hire talent for you. I also worked in the customer service field for more than four years with experience in handling Calls, Chats & Emails. Why me? • I will take time to learn about you and your business so I can be of great help & I am available at all times if you do need support. • I can communicate effectively. • I am a native English-speaking VA, which means you won't have to worry about language barriers. • I have great critical thinking skills. • I am trustworthy. • I can think objectively. • I am a people person & I always have a positive attitude. Below is a list of services I can do for you: • Email & Call Management • Social Media management which includes scheduling, photo editing, hashtag research, posting & more. • Data Entry and Internet Research • Organize files in Google Drive & Dropbox • Project Management • Google Sheet Data Entry • Google Docs • Invoicing • Google Meets • Google Calendar Organizing • Appointment Setting • Asana • Canva • JazzHR • Go High Level I am versed with using software such as; •Shopify •Zendesk •Citrix •Atlas •Cisco •Fresh-desk •Anydesk I’m also an advanced user of Microsoft Office and Google Suite. If you are looking for a creative, friendly, hardworking, responsible freelancer with great attention to details and very authentic - Lets Work Together! Please send me a message or invitation for a faster turn around time. I do appreciate you taking a portion of your valuable time to review my profile. I would be a Great Asset to your business, and You won't regret it!!
    Featured Skill Email Technical Support
    Call Center Management
    Email Support
    Customer Experience
    Customer Satisfaction
    Social Media Marketing
    Recruiting
    Social Media Management
    Instagram
    Customer Support
    Invoicing
    Online Chat Support
    Google Docs
    Microsoft Office
  • $14 hourly
    • 4.9/5
    • (6 jobs)
    Objective: As an experienced intake specialist and virtual assistant, I am passionate about ensuring smooth, efficient processes while delivering exceptional service. I excel at managing client communications, gathering essential information, and coordinating tasks in a fast-paced, remote environment. With a keen eye for detail and a strong ability to adapt quickly, I provide organized, empathetic support that helps set a positive tone for the client journey. My focus is always on creating seamless experiences, building trust, and helping teams operate at their best. I’m excited about the opportunity to bring my skills in communication, problem-solving, and multitasking to contribute to your success. My name is Christina Duncan, and I've been in the call center industry for 10 years. I've done sales, collections, and receptionist and intake, to name a few. I just love helping people and putting a smile on their faces. I am especially skilled in managing communication, scheduling appointments, processing documents, and ensuring all information is captured accurately for further action. Every client I interact with is treated as an individual, and I approach each interaction with empathy and a solutions-driven mindset, knowing that my role in the intake process sets the tone for the rest of the customer journey. Whether it's answering questions or gathering information, I understand how important it is to create a seamless, efficient experience that puts clients at ease and ensures they are fully supported from the very beginning. What excites me most is the chance to contribute to a team that values accuracy, efficiency, and the human side of virtual support. I am eager to take on the challenges of managing high-demand tasks while maintaining clear, timely, and compassionate communication with clients and stakeholders. I am particularly drawn to the idea of working remotely because I thrive in environments where I can organize my tasks independently while still being highly communicative with the rest of the team. Being able to bring structure to the intake process and ensure smooth operations for both clients and internal teams is what motivates me every day. Above all, I believe in the value of creating relationships through excellent service and thoughtful communication. As an intake specialist, I am not just handling information—I am setting the foundation for a positive, professional relationship with each client, and I do not take that responsibility lightly. I’m looking forward to bringing my skills, passion, and commitment to this role and contributing to the overall success of your team. If given the opportunity to work in your company, I will use my experience to find a resolution for each customer while getting the job done effectively. I am a hardworking person who takes pride in her work; I'm a team player, and I'm goal-oriented. I am willing and available to attend an interview upon your request. Thanks in advance.
    Featured Skill Email Technical Support
    Legal Assistance
    Customer Experience
    Customer Support
    Customer Onboarding
    Personal Injury Law
    Scheduling
    Receptionist Skills
    Virtual Assistance
    Appointment Setting
    Customer Service
    Cold Calling
    Email Support
    English
    Phone Support
    Online Chat Support
  • $8 hourly
    • 5.0/5
    • (1 job)
    I am an experienced Customer Service Representative with a proven track record of delivering exceptional support across phone, email, and chat channels. Over three years, I have excelled in resolving customer inquiries, providing technical support, and ensuring satisfaction. 🔑 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: ➡️ 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐈𝐧𝐭𝐞𝐫𝐚𝐜𝐭𝐢𝐨𝐧: Proficient in engaging customers to address inquiries and provide personalized solutions. ➡️ 𝐏𝐫𝐨𝐛𝐥𝐞𝐦 𝐑𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧: Skilled in troubleshooting and resolving issues promptly, leveraging product knowledge and company policies. ➡️ 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Experienced in guiding customers through product setups and resolving technical issues. ➡️ 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧: Accurate in maintaining records of interactions and generating reports to track service metrics. ➡️ 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞: Continuously updated on products and services to offer informed recommendations. 𝐒𝐤𝐢𝐥𝐥𝐬 𝐚𝐧𝐝 𝐐𝐮𝐚𝐥𝐢𝐭𝐢𝐞𝐬: ➡️ 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Clear and concise communication skills, both verbal and written. ➡️ 𝐄𝐦𝐩𝐚𝐭𝐡𝐲: Strong ability to listen actively and respond empathetically to customer needs. ➡️ 𝐏𝐫𝐨𝐛𝐥𝐞𝐦-𝐒𝐨𝐥𝐯𝐢𝐧𝐠: Effective in analyzing problems and delivering practical solutions. ➡️ 𝐀𝐝𝐚𝐩𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲: Flexible in handling diverse customer needs and adapting to dynamic work environments. ➡️ 𝐀𝐭𝐭𝐞𝐧𝐭𝐢𝐨𝐧 𝐭𝐨 𝐃𝐞𝐭𝐚𝐢𝐥: Meticulous in documentation to ensure accuracy and completeness. 𝐂𝐨𝐧𝐜𝐥𝐮𝐬𝐢𝐨𝐧: I am dedicated to delivering outstanding customer service, exceeding expectations through prompt issue resolution and personalized support. With a focus on customer satisfaction and teamwork, I am eager to contribute to your team's success.
    Featured Skill Email Technical Support
    Appointment Setting
    Editing & Proofreading
    English Tutoring
    Beta Testing
    Data Entry
    Virtual Assistance
    Email Communication
    Email
    Phone Communication
    Technical Support
    Online Chat Support
    Email Support
  • $6 hourly
    • 5.0/5
    • (1 job)
    ▁ ▂ ▄ ▅ ▆ ▇ █ Part time job needed, Full time job ready █ ▇ ▆ ▅ ▄ ▂ ▁ ᕼOᗯᗪY! With over 20 years of experience as a Virtual Assistant and Data Entry whiz, I bring the perfect blend of precision and island flair to your team. Known for my lightning-fast typing at 70 WPM and a stellar 99% accuracy rate, I can handle over 2,000 records daily without breaking a sweat. My passion for building strong relationships means your clients will feel right at home, and I’m always on the lookout for ways to enhance processes and boost efficiency. Whether you need part-time support or full-time dedication, I’m ready to dive in and assist wherever necessary. I thrive in dynamic environments, requiring minimal supervision while bringing a positive vibe and a can-do attitude. Let’s connect and see how I can help your business flourish like a tropical paradise!
    Featured Skill Email Technical Support
    Phone Support
    Email Support
    Mystery Shopping
    Cold Call
    Typing
    Call Center Software
    BPO Call Center
    Microsoft Office
    Administrative Support
    Online Research
    Data Collection
    Customer Service
    Virtual Assistance
    General Transcription
    Data Entry
  • $33 hourly
    • 4.0/5
    • (4 jobs)
    🌟 Welcome to Unmatched Customer Service Excellence! 🌟 Looking for a dedicated, top-tier customer success professional to elevate your brand’s service experience? Look no further! I specialize in: Customer Onboarding Success Planning & Health Monitoring Helpdesk & Support Ops (SaaS, Shopify, etc.) Team Management, QA, and SOP Development CRM: Zendesk, Gorgias, HubSpot, Intercom Tools: Notion, Slack, ClickUp, ChatGPT, and more Ready to make a difference? Let’s work together to create loyal, long-term customers and smooth user experiences.
    Featured Skill Email Technical Support
    Invoicing
    Shopify Templates
    Content Moderation
    Zendesk
    Freshdesk
    Team Management
    Online Chat Support
    Email Support
    Customer Support
    Customer Service
    Typing
    Data Entry
    Microsoft Excel
  • $20 hourly
    • 5.0/5
    • (2 jobs)
    With over 8 years of experience in sales, customer service, appointment setting, B2B cold calling, scheduling, and beyond, I bring a wealth of expertise to the table. Throughout my career, I've honed my skills in navigating dynamic business environments, consistently exceeding expectations, and delivering exceptional results. Here's why I'm the perfect fit for your company: 1️⃣ Proven Track Record: I have a demonstrated history of success in various facets of business support, from managing schedules with precision to driving revenue through effective sales strategies. My results-driven approach ensures that tasks are not just completed but executed with excellence. 2️⃣ Adaptability and Versatility: As a seasoned professional, I understand the importance of wearing multiple hats in a fast-paced business landscape. Whether it's handling administrative duties, coordinating meetings, or spearheading client outreach initiatives, I'm equipped to tackle diverse challenges head-on. 3️⃣ Client-Centric Focus: Your satisfaction is my top priority. I prioritize clear communication, meticulous attention to detail, and a proactive approach to problem-solving to ensure that your needs are not just met but exceeded. 4️⃣ Efficiency and Effectiveness: Time is of the essence in the modern business world. By leveraging my expertise and utilizing cutting-edge tools and technologies, I optimize processes, streamline workflows, and boost productivity, allowing you to focus on core business objectives. 5️⃣ Collaborative Partnership: I view our working relationship as a true partnership. By aligning my efforts with your vision and goals, I become an indispensable asset, driving growth and success for your business. Whether you require ongoing support or assistance with a specific project, I'm here to empower your business and facilitate its expansion.
    Featured Skill Email Technical Support
    Appointment Scheduling
    Email Support
    Customer Service
    Organizational Structure
    Communications
    Time Management
    Problem Solving
  • $20 hourly
    • 4.9/5
    • (5 jobs)
    Highly motivated and results-oriented professional with over 4 years of experience in customer service. Valued for my strong commitment to teamwork and excellence, I thrive in high-pressure environments while consistently meeting deadlines and delivering exceptional service. Equipped with advanced technological proficiency, exceptional interpersonal skills, and a proactive approach, I am adaptable to change and known for maintaining a positive mindset. I am eager to leverage my extensive customer service experience, diverse knowledge, and unwavering dedication to excellence to meet and exceed your organization's customer service needs.
    Featured Skill Email Technical Support
    Ticketing System
    Human Resources
    HubSpot
    Intercom
    Technical Support
    Human Resource Management
    Freshdesk
    Zendesk
    Email Support
    Project Management
    Customer Service
    Data Entry
  • $10 hourly
    • 3.3/5
    • (2 jobs)
    Hi, I'm Treselle. I've been working in the Administrative and Information Technology field for the past ten (10) years. I am very attentive to detail, proactive, thorough, patient and possess excellent listening and typing skills. I am proven capable of providing professional administrative, technical, or social assistance, as well as strong customer service skills. I adhere to strict client confidentiality protocols and will work tirelessly to ensure that my customers are satisfied at all times, issues resolved and tasks completed. Welcome to my page where the service is exceptional and clients comes first. 📌 I will manage the entire customer service process, including (but not limited to): ✅ Email, live chat, and phone support. ✅ Social Media Management ✅ Order Entry ✅ Invoicing ✅ Payroll Management ✅ Data Entry (Online/Offline) ✅ Data Collection ✅ Property Data Research and More ✅ Internet/Web Research ✅ Copy Paste ✅ File Conversion ✅ Customer-focused copywriting ✅ Up-selling and cross-selling activities ✅ Order fulfillment ✅ Shipment management ✅ Returns management ✅ Power Point Presentation ✅ Website Update/Maintenance 📌 With many years of experience in the consumer goods and technology industry, I can help you implement new ideas, and apply my expertise in areas such as email/chat copywriting, customer retention strategies, cross-sell and up-sell activities, and overall customer service messaging, workflows, and automation using the most popular ticketing systems. 📌 Some of the tools and services I have used daily are: ✅ Salesforce ✅ AS400 ✅ Hubspot ✅ SAP ✅ CSS ✅ SAAS ✅ Shopify ✅ WooCommerce ✅ BigCommerce ✅ Amazon ✅ Anydesk ✅ Airtable ✅ Wordpress ✅ Oberlo ✅ CJDropshipping ✅ Ebay ✅ Freshdesk ✅ ZenDesk ✅ Quickbook ✅ Google Suite ✅ Zoho CRM ✅ AirCall ✅ Asana ✅ Slack ✅ Google Sheets ✅ Canva Pro ✅ Data Mining/Scraping tools 📌 Why choose me over other freelancers? ◾ Professionalism: I employ my ability to handle demanding clients graciously and convert them into enthusiastic fans by going above and beyond for them. ◾Client feedback: I do everything necessary for clients to gain their TRUST. Customer reviews and comments on my profile are critical to me and the value I provide. ◾Meeting deadlines: This is the core of my work as a freelancer. I focus on GIVING more than I expect to RECEIVE. I take pride in letting all my clients say "WOW". ◾ Responsiveness: Being extremely responsive and keeping all lines of communication easily open with my clients. ◾Kindness: This is one of the greatest aspects of my life that I put into every job facet. Treating everyone with respect, understanding all situations, and genuinely wanting to IMPROVE my clients' problems. 📌 If there is anything you need that was not explicitly mentioned above, please feel free to send a question about it. I'm always happy to help you out. 📌 If you think I'm the right person to work well with you, please use the green "Invite" button in the upper right corner to contact me. I look forward to working with you.
    Featured Skill Email Technical Support
    Email Marketing Strategy
    Social Media Management
    Online Chat Support
    Email Support
    Sales & Marketing
    English Tutoring
    Phone Support
    Product Knowledge
    Ecommerce Website
    Web Design
    CRM Software
    Data Entry
    Typing
  • $20 hourly
    • 0.0/5
    • (1 job)
    I am NovaKaye . A Seasoned BPO Professional with over 3+Years of experience. Providing exceptional customer service through different channels in a professional manner. I have also worked in the recruitment industry for the past year, ultimately gaining experience in talent sourcing, arranging and conducting interviews and human resource practices while building a strong long term mutually beneficial relationship with my candidates and clients . Thank you for checking out my profile. I am looking forward to providing you with exceptional service.
    Featured Skill Email Technical Support
    HR & Recruiting Software
    Human Resources
    Communication Etiquette
    Office 365
    Sourcing
    Salesforce
    Customer Support
    Customer Service
    Time Management
    Recruiting
    Order Tracking
    Email Support
  • $8 hourly
    • 0.0/5
    • (1 job)
    I’m a Front Office Assitant Manager with over five years of experience in customer service. I’m a team player and love learning new ways to professionally grow myself. Handling escalation cases, managing a team of customer service agents, building customer service personalities from the ground up and staging are some of my expertise. I will treat your business with care as if it were my own.
    Featured Skill Email Technical Support
    Microsoft Excel
    Database Management
    Computer
    Information Technology
    Word Processing
    Microsoft Office
    Email Support
  • $10 hourly
    • 3.9/5
    • (1 job)
    Experienced Customer Care Representative with a demonstrated history of working in the leisure and the travel industry. Skilled in Microsoft Word, Interest Rates, Network Monitoring Tools, Proactive Monitoring, Microsoft Excel and PowerPoint and show strong problem solving skills. Strong support professional graduated from Green Pond High school. I left high school in 2014, from there on I have had numerous customer service related jobs, assisting and helping customers in selection of various items and also giving help where needed with troubleshooting issues.
    Featured Skill Email Technical Support
    Lead Generation
    Microsoft Word
    Customer Service
    Customer Support
    Communications
    Debt Collection
    Social Media Marketing
    Technical Support
    Sales
    Telemarketing
    Payment Processing
    English
    Email Support
  • $8 hourly
    • 2.8/5
    • (3 jobs)
    I am very conversational, great problem solving skills, able to operate under pressure. I have been in related fields for over 7 years where I gained my experiences as a admin/virtual assistant, collections,sales and customer service expert.
    Featured Skill Email Technical Support
    Communication Etiquette
    Appointment Scheduling
    Customer Service
    Debt Collection
    Data Collection
    Sales
    Email Communication
    Cold Calling
    Customer Retention
    Scheduling
    Email Support
  • $7 hourly
    • 0.0/5
    • (1 job)
    I have 6+ meaningful years of work experience as a Customer Service Representative, I have worked with different call centers providing service for different clients such as retail companies, communication companies & doing reservations for cruise-lines and also loan companies. This includes chat, voice and email communication. If you are looking for a creative, friendly, hardworking, responsible freelancer with great attention to details and very authentic. Lets Work Together! Please send me a message or invitation for a faster turn around time. The skills & qualifications I have acquired are: - Chat Support - Customer Support - Customer Care - Office Management - Reservations - Knowledge in Microsoft Office (Word, Excel, PowerPoint) A list of services I can do for you are: • Email, Call and Chat Management • Data Entry and Internet Research • Google Sheet Data Entry • Google Docs • Appointment Setting • Virtual Assistant
    Featured Skill Email Technical Support
    Online Chat Support
    Order Tracking
    Phone Support
    Email Support
    Appointment Scheduling
    Call Center Software
    Customer Experience
    Social Media Marketing
    Order Management
    Customer Engagement
    Typing
    Data Entry
  • $8 hourly
    • 0.0/5
    • (0 jobs)
    OBJECTIVE: Seeking a role in a dynamic company to fully utilize the expertise and skills gained during the past years as a customer service specialist and Quality Analyst. I am currently in a Team Lead position which taught me a lot. I am a self-motivator and results-driven professional with a verifiable track record of achieving performance targets in all areas. Excellent problem-solving skills and a strong sense of urgency ensure customer satisfaction and improved retention levels. Able to quickly assimilate new information and become a productive team member fast and efficiently.
    Featured Skill Email Technical Support
    Customer Retention
    Customer Experience Research
    Computer
    Customer Service
    Customer Experience
    Customer Retention Strategy
    Customer Support
    Company Policy
    BPO Call Center
    Customer Satisfaction
    Policy Writing
    Process Improvement
    Email Support
    Customer Feedback Documentation
    Call Center Management
  • $11 hourly
    • 0.0/5
    • (0 jobs)
    I am an extremely hardworking individual, I am very reliable, dependable, and fully committed to exhibiting true professionalism in all working environments. Dedicated to performing and meeting high levels of sales and customer service satisfaction and meeting aggressive business goals. Well-mannered and polite with background in Customer Service, Appointment Setting, Sales and Debt Collection, also email and chat support. Looking for an open and desirable position in a fast growing company.
    Featured Skill Email Technical Support
    Customer Support Plugin
    Computer
    Active Listening
    Data Entry
    Telephone
    Server
    Appointment Setting
    Debt Collection
    Customer Support
    Outbound Sales
    Sales
    Customer Service
    Email Support
  • $8 hourly
    • 5.0/5
    • (0 jobs)
    Title: Sales Development Representative Profile Description: As a results-driven Sales Development Representative, I specialize in generating qualified leads, building strong client relationships, and accelerating revenue growth for organizations. My experience in cold calling, lead nurturing, and prospecting has consistently exceeded sales targets. I possess excellent communication and interpersonal skills, enabling me to effectively engage with prospects and identify their needs. I thrive in a fast-paced sales environment and am passionate about delivering value to clients and contributing to the company's success.
    Featured Skill Email Technical Support
    Appointment Setting
    Email Campaign
    Cold Email
    Cold Calling
    Salesforce
    Lead Management
    Lead Generation
    Data Entry
    CRM Development
    CRM Software
    Excel Formula
    Microsoft 365 Copilot
    Customer Service
    Email Support
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Are you looking for a reliable, detail-oriented customer service professional who handles your customers with care and confidence? You’re in the right place. With over 8 years of experience in fast-paced call center environments—specializing in customer support, sales, and collections—I have a proven track record of resolving issues, increasing satisfaction, and representing brands with professionalism and empathy. Here’s how I can support your business: 📞 Email, chat & phone support, Zendesk 📦 Order tracking & issue resolution 💬 Product or service inquiries 📈 Upselling & lead conversion 🗂️ Data entry & CRM updates , Saleforce Why choose me? I bring a passion for customer satisfactin tech savvy and a natural ability to create smooth, engaging experiences that build lasting customer loyalty. I’m here to help you deliver excellent service—consistently. Let’s connect and bring excellence to your support team! 🚀
    Featured Skill Email Technical Support
    Microsoft Teams
    Slack
    Microsoft Office
    Data Entry
    Online Chat Support
    Ticketing System
    Zendesk
    Professional Tone
    Time Management
    Active Listening
    Multitasking
    Customer Relationship Management
    Phone Support
    Email Support
  • $15 hourly
    • 4.3/5
    • (22 jobs)
    Hi there! For over a decade, I’ve delivered exceptional customer experiences across the education, IT, and tourism sectors—solving technical challenges, improving processes, and leading training initiatives that drive results. I’m known for being meticulous, detail-oriented, and a fast learner, with a strong ability to troubleshoot tech issues and enhance team performance. My journey has included mentoring colleagues, creating effective training guides, and teaching new concepts with clarity and empathy. Recognized as Employee of the Quarter and promoted to Assistant Guest Service Manager, I take pride in exceeding expectations and helping others succeed. Driven by values like integrity, collaboration, and excellence, I’m on a mission to make customer service more human—providing support that’s not just effective, but empowering. If you choose me, you can be assured that you are getting a top-notch VA as well as someone who will complete your job correctly the first time. I am looking forward to working with you!
    Featured Skill Email Technical Support
    Remote IT Management
    Helpdesk
    Cisco
    Email Support
    Cold Calling
    Spanish Tutoring
    Sales Leads
    Customer Support
    Customer Engagement
    Technical Support
    Social Media Content Creation
    Social Media Marketing
    Travel & Hospitality
    Telemarketing
    Lead Generation
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    With over a decade of invaluable experience in technical and customer support, I bring a wealth of expertise and an impressive track record of success in enhancing customer satisfaction and resolving complex technical issues. My extensive exposure to various technologies, CRM systems, and technical tools has equipped me with a versatile skill set that consistently improves performance and drives organizational success. Throughout my career, I have consistently demonstrated my ability to deliver exceptional customer service while troubleshooting and resolving technical problems. I possess a deep understanding of different operating systems, software applications, and hardware components, which enables me to diagnose issues and provide comprehensive solutions effectively. My proficiency extends to a wide range of technologies, including, but not limited to, networking, cloud computing, cybersecurity, and database management systems. In addition to my technical prowess, I have extensive experience utilizing customer relationship management (CRM) systems to optimize support processes and improve efficiency. I am adept at managing customer interactions, tracking support tickets, and leveraging CRM data to identify trends and patterns, enabling proactive issue resolution and personalized customer experiences.
    Featured Skill Email Technical Support
    Shopify
    Online Chat Support
    Email Support
    Salesforce
    HubSpot
    Zendesk
    Customer Service
    Technical Support
    Data Entry
    CRM Software
  • $30 hourly
    • 5.0/5
    • (23 jobs)
    As an international worker, I have been able to adapt quickly and efficiently to my working environment. My exceptional interpersonal skills have enabled me to interact with my colleagues and customers, resulting in valuable partnerships. Positive and keen to succeed, I pick skills up quickly and apply them successfully, through both the use of initiative and the ability to comprehend instructions. I am an effective communicator who will inspire confidence in any employer. Over the years, I have educated myself on different business practices and entrepreneurship. Armed with experience, drive and pizzazz, I consider myself the best candidate for all of your business needs!
    Featured Skill Email Technical Support
    Microsoft Excel
    PayPal
    Administrative Support
    Customer Relationship Management
    Stripe
    Customer Service
    Data Entry
    Email Support
    Payment Processing
    Zendesk
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by

How do I hire a Email Technical Support Specialist near Montego Bay, on Upwork?

You can hire a Email Technical Support Specialist near Montego Bay, on Upwork in four simple steps:

  • Create a job post tailored to your Email Technical Support Specialist project scope. We’ll walk you through the process step by step.
  • Browse top Email Technical Support Specialist talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Email Technical Support Specialist profiles and interview.
  • Hire the right Email Technical Support Specialist for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Email Technical Support Specialist?

Rates charged by Email Technical Support Specialists on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Email Technical Support Specialist near Montego Bay, on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance Email Technical Support Specialists and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Email Technical Support Specialist team you need to succeed.

Can I hire a Email Technical Support Specialist near Montego Bay, within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Email Technical Support Specialist proposals within 24 hours of posting a job description.

Looking to hire for long-term or full-time assignments? See how Full-time hiring on Upwork simplifies the process.